Page 11 of 11 · complaints 501–543 of 543

2016 Nissan Rogue complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2016 record →

Unknown or OtherCrash
Filed Apr 11, 20174,000 milesFL

WE HAVE HAD 2 PARKING LOT FENDER BENDERS WITHIN 3 MONTHS DUE TO THE FACT THAT NISSAN'S REAR VIEW MONITORING SYSTEM'S USE OF A BACKUP CAMERA IS SO COMPLICATED TO USE AND ITS BLIND SPOT MONITORING DOES NOT FUNCTION UNDER 20 MILES PER HOUR SPEED THAT I DON'T THINK THEY SHOULD HAVE BEEN APPROVED AS A FEATURE ON THIS CAR. ADDITIONALLY, THE INTERIOR BACK SEAT HEADRESTS BLOCK ALL WINDOWS THAT WOULD NORMALLY BE USED FOR VISUAL SEARCHING. AS A BUYER, I WAS NOT WARNED THAT THE SYSTEM HAS A VERY MINIMAL USE. IT TOOK TWO ACCIDENTS BEFORE I FOUND ITS LIMITATIONS BURIED IN THE MANUAL. THE SYSTEM IS VERY DANGEROUS SINCE MARKETING IMPLIES THAT IT PROTECTS FROM BACKING UP WHEN IT DOES NOT. IN THE MANUAL SMALL PRINT IT LISTS SO NINE TIMES WHEN IT WILL NOT WORK. COMPARED TO OTHER CARS SUCH AS LEXUS, THIS NISSAN 'SAFETY' FEATURE IS ACTUALLY A DANGER TO ANY DRIVER.

Air BagsCrash2 injured
Filed Apr 11, 2017NJ

TL* TAKATA RECALL. THE CONTACT OWNS A 2016 NISSAN ROGUE. WHILE THE CONTACT WAS TRAVELING THROUGH A GREEN LIGHT, ANOTHER VEHICLE WENT THROUGH THE RED LIGHT AND CRASHED INTO THE REAR OF THE VEHICLE. THE DRIVER'S SIDE AIR BAG DEPLOYED. THE FRONT PASSENGER SIDE AIR BAG FAILED TO DEPLOY. A SUBSTANCE EMITTED INTO THE INTERIOR OF THE VEHICLE WHEN THE CRASH OCCURRED. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED WHIPLASH, HEAD, AND BACK PAINS. THE FRONT PASSENGER SUSTAINED WHIPLASH, BACK, AND HIP PAINS. BOTH OCCUPANTS RECEIVED MEDICAL TREATMENT. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS). THE VEHICLE WAS TOWED TO A REPAIR SHOP AND THE BODY DAMAGE WAS REPAIRED. THE CONTACT WAS INFORMED THAT A SPECIFIC PART NEEDED TO BE ORDERED, WHICH WAS ON A NATIONAL BACK ORDER WITH THE MANUFACTURER. THE VEHICLE WAS TOWED TO A DEALER MONTHS, BUT WAS NOT REPAIRED BECAUSE THE DEALER WAS UNABLE TO RECEIVE THE REPAIR PARTS FROM THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS WAITING ON A RESPONSE FROM THE MANUFACTURER TO PROVIDE THE PART AND A REPAIR SOLUTION. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Air Bags
Filed Mar 30, 2017NY

TL* THE CONTACT OWNS A 2016 NISSAN ROGUE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED ON THE PASSENGER SIDE, REGARDLESS IF THE PASSENGER SEAT WAS OCCUPIED OR NOT. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT SUBMITTED A LEMON LAW CLAIM, WHICH WAS DENIED DUE TO THE FACT THAT THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Engine
Filed Mar 21, 20171,000 milesNJ

I RECENTLY BOUGHT ROGUE IN DECEMBER OF 2016 & WITHIN A MONTH OR SO I STARTED FEELING VIBRATIONS. I TOOK IT TO DEALER & THEY SAID THE WHEEL BALANCE WAS OFF THEY FIXED IT BUT THE VIBRATIONS WERE STILL THERE. I CAN FEEL THE VIBRATIONS DURING RIDE WHEN ON 25MPH, 40MPH & ABOVE, ALSO DURING IDLING ALOT OF VIBRATIONS AND EVEN BRAKING CAUSES VIBRATIONS, I COMPLAINED TO DEALER THEY CHECKED IT & IT WAS STILL VIBRATING & THEY SAID THEY CANT DO ANYTHING BECAUSE ROGUES ARE MADE THIS WAY. I THEN COMPLAINED TO NISSAN NORTH AMERICA & ASKED TO BUY BACK THIS VEHICLE SINCE I DONT FEEL I SHOULD KEEP DRIVING A DEFECTIVE CAR THEY ALSO DENIED MY CASE. I DONT KNOW WHAT TO DO NOW, I HAVE A NEW BORN BABY & ITS VERY HARD TO KEEP UP WITH THIS, THE REASON I BOUGHT A NEW CAR WAS TO NOT GET INVOLVED IN CAR PROBLEMS BUT I HAVE BEEN IN PERIL SINCE I PURCHASED THIS VEHICLE. CAN YOU PLEASE ASSIST ME WITH HOW I AM GOING TO DEAL WITH THIS ISSUE.

Power Train
Filed Mar 4, 20178,800 milesFL

MY WIFE HAD THE CAR RUNNING IN THE DRIVEWAY AND RETURNED TO THE CAR TO PUSH THE START/STOP BUTTON. WITHOUT PUSHING THE BREAK THE CAR PROCEEDED TO GO IN REVERSE. SHE PANICED AND AS SHE WAS GETTING INTO THE CAR THE DOOR WAS FORCED OPEN AND DAMAGED TO THE DOOR.

Service Brakes
Filed Feb 23, 20176,771 milesVA

I JUST CAME OFF THE HIGHWAY WHERE I ALMOST GOT KILLED BY A BIG, LONG WHITE TRAILER TRUCK BECAUSE MY VEHICLE FAILED TO STOP AT A RED LIGHT, THE BRAKE DID NOT BUDGE, IT HAPPENED SO FAST, IT FEELS LIKE THE BRAKE WAS STUCK, SO I GOT OUT OF THE INTERSECTION AND STEERED MY WAY TO SAFETY ONLY THERE WAS NO WHERE FOR ME TO SAFELY STOP BECAUSE THE RAMP TOOK ME TO I95 S WHICH IS VERY BUSY. I TOOK THE CAR HOME SAFELY AND PARKED IT. MY POINT IS I HAVE BEEN COMPLAINING TO THE DEALERSHIP ABOUT THIS SAME ISSUE AND NOBODY IS LISTENING. THERE IS SOMETHING WRONG WITH THIS VEHICLE, I HAVE BEEN COMPLAINING SINCE I HAD 66 MILES ON IT. PLEASE ADVISE ME WHAT TO DO.

Fuel/Propulsion System
Filed Feb 21, 20173,700 milesUT

CAR WAS ON A HIWAY GOING 55 MPH SLIGHTLY DOWNHILL. FUEL GUAGE READ 1/4. ALERT CAME ON SAYING RANGE OF 47 MILES. CAR RAN OUT OF GAS WITHIN ONE MILE.

Vehicle Speed Control
Filed Feb 17, 2017500 milesRI

TL* THE CONTACT OWNS A 2016 NISSAN ROGUE. WHILE DRIVING 20-40 MPH, THE VEHICLE EXPERIENCED MODERATE CONSTANT VIBRATION WITHOUT WARNING. THE DEALER DIAGNOSED THAT THE VEHICLE RAN AS INTENDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 500....UPDATED 05/17/17 *BF *CN

Engine
Filed Feb 16, 20178,400 milesMI

A NISSAN DEALER HAD PREFORMED A SERVICE CAMPAIGN PC4900 TO MY 2016 NISSAN ROGUE IT INVOLVED THE CVT TRANSMISSION SOFTWARE AND SINCE THEY DID IT THE CAR IS NOT DRIVING LIKE BEFORE. THE SHIFTING IS SLOWER AND TAKES LONGER TO SHIFT, THE ENGINE IS LOUDER AND REVVING HIGHER AND THE FUEL ECONOMY GOT VERY BAD. CONTACTED THE DEALER AND ASKED IF THIS SERVICE CAMPAIGN CAN BE REVERSED AND THEIR ANSWER WAS "NO" I WILL BE TAKING THE CAR BACK TO THEM HAVE THEM CHECK IT AND ALSO CONTACTED NISSAN CORP AND OPENED A CASE. I HOPE THEY FIX THIS PROBLEM AS SOON AS POSSIBLE.

Structure › BodyCrash
Filed Feb 8, 20175,200 milesCT

ON 2/7/16, I WAS PULLING INTO MY PARKING SPACE AT WORK. MY FOOT WAS ON THE BRAKE AS I WAS COMING TO A STOP IN MY SPACE. ALL OF A SUDDEN, THE ENGINE REVVED LOUDLY, AND THE CAR LUNGED FORWARD, JUMPED THE CURB AND SLAMMED INTO THE OFFICE BUILDING!!!! I HAD NO CONTROL EVEN THOUGH MY FOOT WAS PUSHING ON THE BRAKE AS HARD AS I COULD. MY 5 YEAR OLD DAUGHTER WAS IN THE CAR WITH ME, AND TO THINK OF WHAT COULD HAVE HAPPENED PETRIFIES ME. THIS MALFUNCTION HAS TO BE INVESTIGATED AND RESOLVED. THE DIAGNOSTICS AND REPAIRS ESTIMATES ARE HAPPENING NOW, SO THE REPORTS ARE STILL BEING FORMULATED, AND I CAN ADD THEM TO THIS REPORT ONCE THEY ARE COMPLETED. I HAVE CONTACTED NISSAN USA HEADQUARTERS AND THEY ARE SUPPOSED TO BE SENDING A REGIONAL COORDINATOR TO INSPECT THE VEHICLE. I HAVE UPLOADED PICTURES OF THE DAMAGE AND THE SCENE.

Latches/Locks/Linkages › Hood › Latch
Filed Feb 3, 20171,400 milesCA

TL* THE CONTACT OWNS A 2016 NISSAN ROGUE. WHILE DRIVING 60 TO 65 MPH, THE HOOD SHOOK UNCONTROLLABLY. THE VEHICLE WAS DRIVEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HOOD LATCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1,400.

Visibility › Sun/Moon Roof Assembly
Filed Jan 12, 201726,000 milesNJ

WHILE DRIVING HOME ON A PARKWAY WITH NO ONE NEAR ME IN ANY DIRECTION, MY SUNROOF SPONTANEOUSLY EXPLODED. FORTUNATELY THE INNER COVER WAS CLOSED AND NO DEBRIS FELL ON ME, BUT SCARED THE LIVING DAYLIGHTS OUT OF ME. I HAVE FILED A CLAIM WITH MY INSURANCE COMPANY BUT AFTER DOING INTERNET RESEARCH, I FEEL THIS IS A MANUFACTURING FLAW. *TR

Seats
Filed Jan 10, 201776 milesOH

BRAND NEW 2016 ROGUE PURCHASED 12/29/2016 AFTER HAVING FOR 24 HOURS IT BECAME OBVIOUS THERE WAS A VIBRATION IN THE STEERING WHEEL AS WELL AS THE DRIVER AND PASSENGER SEATS. THIS OCCURS IMMEDIATELY AFTER PUTTING THE CAR IN REVERSE OR PARK AS WELL AS WHEN DRIVING. IT IS NOT A STRONG SHAKING BUT A CONSTANT VIBRATION AND AFTER DRIVING FOR A PERIOD OF TIME BEGINS TO IRRITATE MY HANDS. THE DEALER AND SERVICE MANAGER SAID IT IS NORMAL AND THEY COULD NOT DO ANYTHING ABOUT IT. *TR

Air BagsCrash
Filed Dec 29, 20161,400 milesIN

TL* THE CONTACT OWNS A 2016 NISSAN ROGUE. WHILE DRIVING 35 MPH, THE VEHICLE HYDROPLANED AND THE PASSENGER SIDE TIRES HIT THE CURB. THE PASSENGER SIDE AIR BAG DEPLOYED. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER. THE FAILURE MILEAGE WAS 1,400.

SeatsCrash
Filed Dec 28, 20163,500 milesIL

I HAVE A 3 SEATER, DURING A REAR END COLLISION, THE MIDDLE SEAT SWUNG BACK AND LOCKED WITH THE 3RD SEAT. WHEN THE SEAT LOCKS THERE IS NO SPACE BETWEEN THE SEATS; IF SOME IS SITTING IN THE BACK THE LEGS WILL BE CRUSH DURING A COLLISION. MY 5 YEAR OLD GRANDDAUGHTER WAS SEATING IN HER CAR SEAT AND BY A BLESSING OF GOD, SHE WAS ABLE TO RAISE HER LEGS BECAUSE THEY ARE SHORT. THE MIDDLE SEAT IS NOT PROPERLY LOCKED.

Suspension
Filed Dec 14, 20163,796 milesCA

TL* THE CONTACT OWNS A 2016 NISSAN ROGUE. WHILE DRIVING AND MAKING A RIGHT OR LEFT TURN, THE VEHICLE MADE A KNOCKING NOISE FROM THE FRONT DRIVER SIDE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SUSPENSION STRUT MOUNT, BEARING, AND BOTH SIDE COILS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. IN ADDITION, WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE PULLED TO THE LEFT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,796.

Air Bags
Filed Dec 8, 201657 milesTN

I PURCHASED A 2016 ROGUE FROM COOL SPRINGS NISSAN ON 11/16/2016 AND TOOK DELIVERY ON 11/17 2016. UPON ARRIVAL TO TAKE DELIVERY WE NOTICED THAT THE ARS LIGHT WAS ON AND CONTACTED THE SALESMAN TO SEE WHAT THE PROBLEM WAS, HE TOOK THE NEW VEHICLE TO THE SERVICE DEPT. AND WAS TOLD THAT THE UNIT WAS SAFE TO DRIVE SO WE TOOK THE VEHICLE THINKING WE WERE OK. I CAME HOME AND READ THE MANUAL AND REALIZED THAT THE AIRBAGS WERE ACTUALLY NOT GOING TO WORK IF WE WERE IN A WRECK. I CALLED THE DEALER SERVICE DEPT. THE FIRST THING THE NEXT MORNING AND WAS TOLD TO BRING IT IN ON 11/19 AND THEY WOULD TRY TO FIX. UPON ARRIVAL AT DEALER WE WERE THEN TOLD THAT THE VEHICLE SHOULD HAVE NEVER BEEN ALLOW TO LEAVE THEIR LOT. THEY PUT US IN A RENTAL. THEY RETURNED THE CAR TO US 11/22 AND WE GUESS IT WAS FIXED ( THE LITE IS NOT ON). IS THERE NOT SOME KIND OF LAW THAT WOULD KEEP DEALERS FROM PUTTING PEOPLE IN DANGER?

Exterior Lighting
Filed Nov 8, 2016CT

IN FEBRUARY 2016 I PURCHASED A 2016 NISSAN AFTER HAVING OWNED MURANOS OR ROGUE FOR ABOUT 9 PREVIOUS YEARS. THE HEADLITE SYSTEM WAS CHANGED TO A LED COMPUTER CONTROLLED SYSTEM. THE HEADLITES WERE NOW VERY FOCUSED WITH NO LIGHT ESCAPING FROM A HEAVY DIRECT CONCENTRATED BEAM. IF THE NORMAL HEADLITES WERE TURNED ON AND DIRECTED TOWARD THE BACK OF ANOTHER YOU CAN DISTINCTLY NOTICE THE CLEAR AREA FROM THE GROUND UP TO THE HEIGHT OF THE ROGUE'S HOOD. THE REST OF THE LIGHT WOULD APPEAR TO BE TINTED. IF THE HIGH BEAMS WERE TURNED ON YOU WOULD HAVE MORE LIGHT ON THE OBJECT IN FRONT OF THE ROGUE. THE MAIN PROBLEM IS WHEN THE ROGUE IS HEADED DOWN HILL. THE BOTTOM OF THE HILL WOULD BE LIT UP BUT THE AREA DIRECTLY IN FRONT OF THE ROGUE WOULD BE LIKE A BLACK HOLE ESPECIALLY IF TRAVELING ON AN UNLIT COUNTRY ROAD. AN ACCIDENT WAITING TO HAPPEN. I RETURNED TO DEMO THIS CONDITION TO THE NISSAN DEALER WHO CONFIRMED MY FEELINGS ABOUT THE HEADLITES. I THEN REPORTED THE SAME INFO TO NISSAN WHO TOOK MY COMMENTS BUT DID NOT INDICATE WHETHER ANYTHING WOULD BE DONE. I URGE YOU TO INVESTIGATE AS IT IS ANOTHER INDICATION THAT HEADLITES ARE A DEFECT AND SHOULD BE CORRECTED. THANK YOU, THE VEHICLE PERFORMS THE SAME WAY WHETHER STATIONARY, IN MOTION OR ON ANY TYPE OF ROAD BUT IS MOST DANGEROUS ON A DARK COUNTRY ROAD. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Air Bags
Filed Oct 27, 201610,000 milesFL

TL* THE CONTACT OWNS A 2016 NISSAN ROGUE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS). THE CONTACT STATED THAT THE AIR BAG SENSOR FAILED TO RECOGNIZE WHEN THE PASSENGER SEAT WAS OCCUPIED. THE PASSENGER WOULD HAVE TO GET IN AND OUT OF THE SEAT SEVERAL TIMES BEFORE THE AIR BAG SENSOR WAS ABLE TO RECOGNIZE THE SEAT WAS OCCUPIED. THE DEALER PROVIDED THE CONTACT WITH SEVERAL TRICKS TO ACTIVATE THE SENSOR. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. UPDATED 01/06/2017*CT

Steering
Filed Oct 10, 2016FL

WHEN FIRST ACCELERATING AND BEGINS TO TURN VEHICLE MAKES CLACKING / KNOCKING NOISE. THE SERVICE CENTER MANAGER TOLD ME THAT MY CAR IS THE SECOND WITH THIS PROBLEM. THE SALES PERSON TOLD ME THAT MORE THAN 35 ( MADE IN KOREA) SOLD BY HIM ( OR IN THAT DEALER) HAVE THE SAME SITUATION. UNTIL NOW NISSAN DOES'NT HAVE A SOLUTION...!!! THIS PROBLEM OCCURRED SINCE THE FIRST DAY ...8 MILES...

Electrical System
Filed Oct 3, 20165,900 milesLA

TL* THE CONTACT OWNS A 2016 NISSAN ROGUE. WHEN IT RAINED OR WHEN THERE WAS MORNING CONDENSATION, THE FRONT PASSENGER DOOR WOULD LOCK AND UNLOCK AUTOMATICALLY. ALSO, THE DOME LIGHT REMAINED ILLUMINATED AND THE RED AND YELLOW PASSENGER DOOR AJAR WARNING SENSOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER STATED THAT THEY WOULD ESCALATE THE ISSUE AND GET BACK WITH THE CONTACT. THE FAILURE MILEAGE WAS APPROXIMATELY 5,900.

Steering
Filed Sep 30, 2016100 milesMD

WHEN TURNING THE VEHICLE WHILE PARKING IT MAKES A CLICKING NOISE. THE NOISE CAN ALSO BE FELT IN THE STEERING WHEEL. IT STARTED 2 WEEKS AFTER WE PURCHASED IT. IT'S SIMILAR TO A BROKEN CV JOINT NOISE. THIS IS A BRAND NEW VEHICLE AND THE DEALER STATED "WE DON'T KNOW HOW TO REPAIR IT, BUT IT'S SAVE TO DRIVE." IF ONE DOESN'T KNOW WHAT IT IS, HOW CAN THEY SAY IT'S SAFE TO DRIVE? I'VE CONTACTED NISSAN'S CONSUMER COMPLAINT LINE AND THEY'RE STICKING WITH THE SAME NARRATIVE.

Suspension
Filed Sep 29, 20163,000 milesNJ

TL* THE CONTACT OWNS A 2016 NISSAN ROUGE. THE CONTACT HEARD ABNORMAL NOISES FROM THE VEHICLE WHILE MAKING TURNS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS RELATED TO THE SUSPENSION. THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,000.

Steering
Filed Sep 9, 2016998 milesFL

WHEN I TURN TO THE LEFT OR THE RIGHT MY VEHICLE MAKES A POPPING AND CRACKING NOISE SOUNDS LIKE THE WHEEL IS GOING TO FALL OFF.THIS CAR WAS BRAND NEW NO MIKES TOOK IT TO THE DEALER WAS SCARED TO DRIVE IT TO NORTH CAROLINA THE STATED IT WAS THE STRUTS AND IT WOULD TAKE 1 WEEK BEFORE THE PART WOULD BE IN AND GAVE ME A RENTAL AT NISSN WESLEY CHAPEL I TOOK IT ON AUGUST 16TH NO ONE CALLED ME I RETURNED ON THE 22 THEY STATED THIS ISN'T THE FIRST CAR LIKE THIS I CALLED CONSUMER REPORT AND THEY SAID THEY ARE AWARE OF THE SITUATION AFTER CALLING NISSAN BACK BUT THEY ASSURE ME I CAN STILL DRIVE THE CAR I STATED NOPE AND THE MECHANIC CALLED ME ON THE 23 AND STATED WE CALLED CORPORATE OR ETC AND SOMEONE WILL BE OUT THEY DON'T HAVE A TIME FAME I TOLD HIM THEY CAN TAKE THE CAR BACK AND GIVE ME ANOTHER VEHICLE I WAS CALLED ON THE 8TH AND THEY STATED THE SAME THING THEY CLAIMED TO HAVE REPLACED THE STRUTS OR ETC BUT AFTER A WEEK IT MAKE THE SAME NOISE THEN I ASK FOR ANOTHER VEHICLE IN WHICH THEY OFFERED BUT ONCE I FOUND A CAR THEY CAME BACK TO TELL ME OOH YOU HAVE NO EQUITY SO THEY CAN'T DO IT THEY WAS GONNA BUY MY CAR AND RESTART EVERYTHING BUT THEY WILL BUY MY CAR FOR LESS AND SORRY BUT BASICALLY TO DO WHAT I NEED TO AFTER STATING I WOULD DO THE LEMON LAW I HAVE A BRAND NEW CAR I PURCHASED ON THE 6 NOT TO MENTION WE PURCHASED 2 CAR FROM THERE WITHIN 2 WEEKS TO BE SCREWED WITH THE ROGUE

Unknown or Other
Filed Sep 7, 2016PA

WHEN THE CAR IS ON AND I TURN ON THE AIR CONDITIONER, THE INTERIOR MAKES ME VERY SICK. SOMETHING ABOUT THE CARS INTERIOR MAKES ME VERY SICK. CAUSES HEADACHES, EYE PROBLEMS, SWOLLEN THROAT AND MAKES ME DIZZY. I HAVE BEEN TO MY DOCTOR AND THERE IS NO OTHER CAUSE THEY CAN FIND FOR MY ILLNESS. NISSAN HAS CHECKED OUT THE CAR, BUT FOUND NOTHING WRONG. BUT I CONTINUE TO GET SICK EVERY TIME I DRIVE THE CAR.

Structure › Body
Filed Sep 7, 2016FL

THE HOOD OF THE VEHICLE SHAKES WHEN DRIVING OVER 50+ MPH.

Air Bags
Filed Aug 22, 2016FL

PLEASE READ DOCUMENTATION ON THE RECALL OF MY CAR. I DID MY BEST TO TAKE CARE OF THE RECALL THAT YOU AUTHORIZED.

Visibility › Glass, Side/Rear
Filed Aug 16, 201660 milesCA

TL* THE CONTACT OWNS A 2016 NISSAN ROGUE. WHILE DRIVING INTO THE GARAGE AT APPROXIMATELY 5 MPH, THE REAR WINDOW EXPLODED AND CAUSED GLASS TO SHATTER WITHOUT WARNING. THE VEHICLE WAS TOWED TO A LOCAL DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE WINDOW WAS REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60.

Unknown or Other
Filed Aug 14, 20161,700 milesPA

I HAVE LESS THAN 1700 MILES ON MY 2016 NISSAN ROGUE AND AM EXPERIENCING A NOISE WHEN TURNING STEERING WHEEL TO THE RIGHT. TOOK IT TO THE DEALER WHERE I RECEIVED MULTIPLE DIFFERENT STORIES BUT ULTIMATELY IT IS AN IDENTIFIED PROBLEM THAT THEY ARE WORKING ON AT THE FACTORY LEVEL. NEW PARTS NEED TO BE MANUFACTURED AT THE FACTORY LEVEL HOWEVER THERE IS NO TIME LINE TO WHEN THEY WILL HAVE A SOLUTION TO THE PROBLEM. THEY THINK IT IS ASSOCIATED WITH A BOLT ON THE STRUT.

Seat Belts
Filed Aug 12, 2016500 milesNY

TL* THE CONTACT OWNS A 2016 NISSAN ROGUE. AFTER USING THE THIRD ROW SEAT BELTS ON BOTH THE DRIVER AND PASSENGER SIDES, THE BUCKLE WAS PUSHED INTO AND BETWEEN THE SEAT CUSHION AND COULD NO LONGER BE BUCKLED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 500. ...UPDATED 10/11/16 *BF *TR

Fuel/Propulsion System
Filed Aug 2, 2016500 milesNC

THE TANK OPENING ALLOWS A DIESEL FUEL NOZZLE TO FIT AND THEIR SARCASTIC REPRESENTATIVE NAMED COUTNEY TOLD ME THAT IS NOT THEIR PROBLEM. IT COST ME OVER 8 HUNDRED DOLLARS IN COST TO PUMP OUT DIESEL GAS AND TOW CHARGES. NISSAN TOWING SERVICE WOULD NOT HELP ME WHEN I WAS STRANDED BY A BUSY 4 LANE HWY. MY CAR WAS ABOUT 2 WEEKS OLD. I PUMPED THE GAS AND GOT ON THE HIGH WAY AND MY CAR BEGAN JERKING UNTIL IT FINALLY DIED. THEY ROAD SIDE SERVICE USED THE EXCUSE THAT I SAID I WAS AFRAID STTING LIKE THAT SO CLOSE TO THE HIGH WAY NOT TO GIVE ANY ASSISTANCE AT ALL. I'D LIKE TO KNOW, SINCE NISSAN DOES NOT HELP CUSTOMERS AT LL ONCE THEY BUY THEIR CARS, IF THERE IS ANY PLACE THAT WOULD REMOVE THEM FROM THE US. THEY SHOULD NOT BE ALLOWED TO CONTINUE TO SELL CARS WITH NO ASSISTANCE TO CUSTOMERS AND THEY CONTRADICT WHAT THE SALES OFFICES TELL CUSTOMERS ABOUT SUCH THINGS AS ROAD SIDE SERVICE. I DON'T THINK IT IS FAIR TO AMERICANS THAT THEY ARE ALLOWED TO CONTINUE SALES WHEN THEY WILL NOT ASSIST WITH ANY PROBLEMS. "THIS IS MY SECOND NISSAN AND IT WAS THE SAME WITH THE FIRST. IT IS THE CORPORATE PEOPLE I AM COMPLAINING ABOUT. I HAVE NO PROBLEMS WITH THE DEALER IN HIGH POINT NC WHERE I BOUGHT THE CAR. YOU GIVE THE MEANS TO CONTACT NISSAN CUSTOMER SERVICE IN FRANKLIN BUT THE TRUTH IS THERE IS NO0 ASSISTANCE TO BE HAD BY THESE PEOPLE. THEY ARE A WASTE OF TIME.

Steering
Filed Jul 26, 2016800 milesAL

I BOUGHT MY NISSAN ROGUE JUNE 25, 2016 AND TWO WEEKS AFTER PURCHASE IT BEGAN TO MAKE A CLICKING NOISE AT THE FRONT DRIVER SIDE WHEEL OR STEERING WHEEL. I HAVE TAKEN IT TO THE DEALERSHIP WHERE I PURCHASED IT BUT THEY CANNOT TELL ME WHAT IS WRONG AND THEY HAVE STATED THAT ITS A KNOWN PROBLEM WITH NISSAN NORTH AMERICA AND THAT I WILL HAVE TO WAIT UNTIL NISSAN NORTH AMERICA GIVES THEM DIRECTION ON HOW TO FIX IT. I HAVE CONTACTED CONSUMER'S AFFAIRS AND NISSAN NORTH AMERICA AND AM AWAITING A CALL BACK FROM THEM AS WELL. EVERY TIME I TURN LEFT OR RIGHT THERE IS A CLICKING NOISE WHICH CAN BE HEARD FROM THE BACK AND PASSENGER SIDE. THE VEHICLE ONLY HAD 800 MILES ON IT WHEN THE NOISE STARTED.

Engine
Filed Jul 21, 20162,450 milesNY

TL* THE CONTACT OWNS A 2016 NISSAN ROGUE. WHILE DRIVING APPROXIMATELY 30 MPH, THE ENGINE STALLED AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS REPAIRED AGAIN, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,450.

Suspension
Filed Jul 20, 2016MD

A FEW MONTHS AFTER PURCHASING MY BRAND NEW 2016 ROGUE, I NOTICED A NOISE COMING FROM THE FRONT WHEN I AM BACKING UP SLOWLY AND TURNING MY WHEELS. I POINTED THIS OUT TO THE NISSAN DEALER WHERE I PURCHASED IT AND THEY DETERMINED IT WAS MY STRUTS AND BEARINGS THAT NEEDED REPLACED. I THEN TOOK IT TO A DIFFERENT NISSAN DEALER FOR A SECOND OPINION AND THEY SAID THEY CALLED NISSAN HEADQUARTERS ABOUT THIS PROBLEM AND WAS TOLD THAT THERE HAVE BEEN NUMEROUS COMPLAINTS ABOUT THIS PROBLEM AND THEY ARE NOT EXACTLY SURE WHAT PARTS NEED TO BE REPLACED TO SOLVE THE PROBLEM. THEREFORE, I CONTINUE TO DRIVE MY NEW ROGUE WITH A NOISE IN THE FRONT AND NISSAN HAS NO ANSWERS AT THIS TIME.

Visibility/Wiper
Filed Jul 18, 201630 milesSC

I LEASED A 2016 NISSAN ROGUE AND FROM DAY ONE NOTICED THAT THE CHROME COLORED A/C VENTS REFLECT OFF SIDE WINDOWS. THIS CAUSES A CONSTANT VIEW OF THE VENTS RIGHT IN LINE WITH SIDE VIEW MIRRORS. I HAVE ATTACHED PHOTO. I ASKED NISSAN TO REPLACE VENT COVERS OR PAINT THEM. THEY SAID ONLY AT MY EXPENSE. I BELIEVE THIS IS A SAFETY ISSUE AND SHOULD BE ADDRESSED. I HAVE ALREADY SWERVED A FEW TIMES TRYING TO CHANGE LANES. IT APPEARED THERE WAS SOMETHING NEXT TO MY VEHICLE.

Air Bags
Filed Jul 12, 20163,800 milesFL

THE PASSENGER SIDE AIRBAG WILL NOT SHOW ACTIVATED UNDER A CERTAIN CONDITION. THE CONDITION IS - IF THE DRIVER BUCKLES IN AND STARTS THE CAR AND PUTS IT IN GEAR BEFORE A 115# PASSENGER GETS IN AND BUCKLES IN, THE AIR BAG ON THE PASSENGER SIDE WILL NOT ACTIVATE. I HAVE TO STOP THE CAR AND TURN IT OFF AND RESTART TO GET THE AIRBAG TO ACTIVATE. NISSAN IN TENNESSEE(800-877-647-7261, CASE #22914533) SAYS THIS IS NORMAL. I FIND THIS TO BE DANGEROUS, PLEASE ADVISE.. A SIMPLE SOLUTION IS TO WRITE IN TO SENSE A SEAT BELT CONNECTION AND ACTIVATE THE AIRBAG.

Air BagsCrash1 injured
Filed Jun 30, 2016100 milesSC

TL* THE CONTACT OWNED A 2016 NISSAN ROGUE. WHILE DRIVING 30 MPH, THE VEHICLE DROVE INTO A DIVOT IN A FIELD. THE FRONT DRIVER AND PASSENGER AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS DESTROYED AND TOWED TO A SALVAGE YARD. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V2440000 (AIR BAGS). A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT SUFFERED FROM A SHATTERED ELBOW, A CONCUSSION, CHIN NERVE DAMAGE, AND BROKEN TEETH. MEDICAL ATTENTION WAS REQUIRED. THE FAILURE MILEAGE WAS 100. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Jun 23, 20161,200 milesCT

MY VEHICLE WAS RECALLED FOR AN AIRBAG SENSOR PROBLEM. I BROUGHT IT IN FOR THE REPAIR AND NOW THE AIRBAG 'OFF'' LIGHT FOR THE PASSENGER SEAT IS ON. I CALLED MY DEALERSHIP AND THEY SAID THAT NOW THE AIRBAG LIGHT WILL STAY ON UNTIL A PASSENGER WEIGHING 120 LBS OR MORE SITS IN THE SEAT. THE AIRBAGS WILL NOT DEPLOY IF SOMEONE UNDER 120 LBS SITS IN THE SEAT.. THEY DIDN'T MENTION THIS WHEN I WAS IN FOR THE RECALL AND IT SEEMS QUITE DANGEROUS. THE MANUAL INDICATES THERE IS A PROBLEM IF THE LIGHT IS STILL ON 10 SECONDS AFTER STARTING THE CAR. THEY TOLD ME TO DISREGARD THAT IT WILL NOW BE ON UNTIL SOMEONE OVER 120 LBS. SITS IN THE SEAT. CAN THIS BE RIGHT? IF SO THEY NEED TO TELL PEOPLE THAT THERE'S NO AIRBAG FOR PEOPLE UNDER 120LBS. A LOT OF ADULTS WEIGH LESS THAN 120LBS AND I'M SURE NOT MANY PEOPLE ARE AWARE THAT THEY HAVE NO AIRBAG PROTECTION. THANKS FOR YOUR CONSIDERATION.

Air BagsCrash3 injured
Filed May 23, 20164,000 milesMA

TL* THE CONTACT OWNS A 2016 NISSAN ROGUE. WHILE DRIVING 65 MPH, A TIRE DETACHED FROM ANOTHER VEHICLE AND STRUCK THE FRONT DRIVER SIDE BUMPER OF THE CONTACT'S VEHICLE. THE TIRE THEN SLID UNDERNEATH THE CONTACT'S VEHICLE. ALL THE SEAT BELTS IN THE CONTACT'S VEHICLE FAILED TO LOCK AND THE AIR BAGS DID NOT DEPLOY. THE CONTACT STOPPED THE VEHICLE ON THE SHOULDER OF THE ROAD. THE VEHICLE FAILED TO RESTART. THE VEHICLE RECEIVED DAMAGE TO THE FRONT BUMPER, RADIATOR, AIR VENT, THE COMPRESSOR TO THE AIR CONDITIONER, AND UNDERCARRIAGE. THE VEHICLE WAS TOWED. THE CONTACT RECEIVED ARM, SHOULDER, AND NECK INJURIES. THE FRONT PASSENGER RECEIVED HEAD, NECK, SHOULDER, BACK, AND KNEE INJURIES. THE REAR PASSENGER RECEIVED NECK INJURIES. MEDICAL ATTENTION WAS REQUIRED FOR THE DRIVER AND FRONT PASSENGER OF THE VEHICLE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A BODY REPAIR SHOP. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000. UPDATED 07/01/16*LJ *CN

Air Bags
Filed May 4, 2016IL

AIR BAG RECALL

Air BagsCrash1 injured
Filed Apr 12, 20169,000 milesNY

TL* THE CONTACT OWNS A 2016 NISSAN ROGUE. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A UTILITY POLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT'S HEAD STRUCK THE STEERING WHEEL. THE CONTACT LOST THREE TEETH AND REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE FRONT PASSENGER SIDE WINDSHIELD WAS CRACKED AND THE FRONT PASSENGER SIDE OF THE VEHICLE WAS COMPLETELY DAMAGED. THE VEHICLE WAS TOWED BY THE INSURANCE COMPANY TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 9,000.

Unknown or Other
Filed Mar 30, 2016600 milesNC

I HAD NO REASON TO THINK THAT A NEW CAR ONLY TWO WEEKS OLD WOULD STRAND ME BY THE ROAD. I HAD NO REASON TO BELIEVE THAT UNLIKE ANY OTHER CAR I EVER HAD, I COULD PUT DIESEL IN IT BY ERROR. NISSAN'S CUSTOMER SERVICE IS JUST AS BAD AS DEALING WITH THIS PROBLEM. NO MARKINGS TO PREVENT IT ON CAR OR PUMP AND THE NOZZLE FIT

Air Bags
Filed Jan 21, 2016150 milesOH

WHEN AN ADULT PASSENGER IS SEATED IN THE PASSENGER SEAT, AND THE VEHICLE IS STARTED, THE AIRBAG OFF INDICATOR WILL REMAIN ILLUMINATED ON SOME OCCASIONS (WITHOUT ANY DISCERNIBLE REASON, SUCH AS SEATING POSITION). SOMETIMES, WHEN THE AIRBAG OFF LIGHT HAS INCORRECTLY ILLUMINATED, THE LIGHT WILL THEN SHUT OFF WHEN THE VEHICLE IS IN MOTION (WITH THE PASSENGER STILL SEATED IN THE SAME POSITION) AT NO DISCERNIBLE INTERVAL OF TIME, DISTANCE, OR SPEED. THIS PROBLEM HAS OCCURRED ON A DAILY BASIS, SOMETIMES MULTIPLE TIMES DAILY. THE DEALERSHIP EXAMINED THE VEHICLE ON 1/8/2016 AND STATES THERE IS NO PROBLEM THAT THEY CAN FIND AND THAT THEY CANNOT REPLICATE THE COMPLAINT. HOWEVER, AIRBAG OFF PROBLEM IS ONGOING.

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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