Page 2 of 3 · complaints 51–100 of 107

2023 Nissan Pathfinder complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2023 record →

Visibility/Wiper
Filed Dec 6, 2024IA

When engaging in reverse, the back up camera screen will blank out consistently for about 1 second or longer, It will do this when the car is already engaged to go in reverse. This happens constantly, and for it to be a safety feature should be corrected.

Service Brakes
Filed Oct 30, 2024NY

I took the car in for the NYS inspection and was told that I need new rear brakes. The car is only a year old and has only 16,000 miles on it. Nissan’s own website says that brakes should last between 30-70k miles. I looked into this and found out that premature rear brake failure is a common issue with the new Pathfinder. Nissan is refusing to replace the brakes under warranty, even though it’s clearly a manufacturer’s defect for brakes to fail this quickly. This is a safety concern, because Pathfinder owners could be driving around with bad brakes, expecting them to last 2-4 times longer than they actually do. Brakes failing in one year is completely unacceptable for a modern vehicle. Nissan should recall all Pathfinders and replace the rear brakes for free for anyone affected by this. They should also figure out why the rear brakes are failing early on all of these cars and fix it. I found that there are several class action lawsuits forming around this issue. I filed a complaint with Nissan corporate and they completely dismissed me. They said that brakes are not covered under warranty, since it’s normal wear and tear. I’d argue that brakes failing at 16,000 miles is excessive and abnormal wear, even according to the standards that they set themselves. This is a manufacturer’s defect and a safety concern for drivers, who may not know that they are driving with faulty brakes.

Fuel/Propulsion System
Filed Oct 11, 2024OH

Jerking and most of the times lag on first and second gear most mornings..

Electrical SystemCrash
Filed Sep 11, 2024MA

I engage the Parking Botton on shifter, & the vehicle still rolled away from me after I got out of Vehicle

Engine
Filed Aug 16, 2024FL

Follow up to my prior complaint (NHTSA ID Number: 11568968). Sandy Sansing Nissan in Pensacola, Florida replaced the fuel pump and the front forward detection sensor. We also had to have the middle row, middle seatbelt replaced due the sensor not working. We have had the vehicle back for a week and the problems have continued, if not gotten worse. The vehicle has stalled out multiple times, 3 days in a row, nearly causing my wife and children to be rear-ended by a semi truck on 2 occasions. The issue is the vehicle gets to about 27 mph, revs up to 6K rpms, stops moving forward and begins to slow down (at 6K rpms), warning lights like the oil light kick on along with several other lights, and the vehicle stalls, forcing the driver to glide off the roadway. My wife took a photo of the dash as she was gliding off the road and it shows the vehicle still in D (drive) at 0 mph and 1k rpms, whatever that means since the car was still rolling. Once off the road, she has to turn the car off to get it to reset so she can move forward. She stated that at least 2 times, the car restarts with the shifter still in D. On one occasion, she could not get the car to restart for several minutes. Nissan, of course, says they haven't gotten any complaints and no error codes. My wife also states the info center and radio always fail right before the vehicle starts stalling. I going to have to have the car towed to Nissan due to us living over a hour from the dealership and the car not being safe t

Service Brakes
Filed Jul 18, 2024CA

On only 12K miles, rear breaks is generating squeaky sound and dealership informed that break pads need to be changed as it has only 2mm left which is very low for break pads to last.

Unknown or Other
Filed Jun 15, 2024AR

REAR VIEW TILT DOWN MIRRORS MIRRORS NOT WORKING CAN NOT SEE TO BACK UP I HAVE HAD THE CAR TO 5 DEALERS MANUFATURER HAS REFUSED TO LOOK AT IT THEY KEEP SAYING EVERYTHING IS WORKING CORRECTLY THERE WERE NO WARNING SIGNALS THE DEALERS ALL HAVE SAID THE MIRRORS ARE WORKING PROPERLY. MY PROBLEM IS WHEN THE CAR GOES INTO REVERSE YOU CANN OT SEE BECAUSE ONE MIRROR DOES NOT TIP DOWN SO YOU CAN SEE THE ROAD.. I HAVE OWNED 4 NISSAN CARS AND ALL 4 CARS THE MIRRORS ALL TILTED

Forward Collision Avoidance › Adaptive Cruise Control
Filed Jun 12, 2024NC

On 6/9/24 I was traveling South on Interstate 77. I had intelligent cruise control set. I heard a little chime noise go off and looked at my dash to see what it could be. I noticed the intelligent cruise control was turned off. So I gave my car gas to get it back up to speed. The engine just reved and that is when I noticed that my car was in neutral. This was not operator error. I had both of my hands on the steering wheel and nothing hit the shifter to put it in Neutral. I have an appointment with Nissan on Monday 6/17. Back in Feb 2023 this same car put itself in neutral at a stop light. I could not get it to go into drive. I shut it off and turned it back on and it was able to go into drive. I took it to the Nissan dealer on 2/14/23. They said it gave a code that they never saw and would look into it. They did nothing to the car at this time. They never got back to me and I never inquired about it because it never went into neutral again by itself until 6/9/14 while driving down a busy interstate. This time I was very scared and felt like this was a dangerous situation and a safety concern.

Seat Belts
Filed Jun 4, 2024MI

The driver's seat belt chime randomly goes off even when the seat belt is buckled. This has happened more than 15 times already. Every time I take it to the car dealer, they inspect it and cannot find what is wrong with it because it is not happening at the moment of my arrival. Today it started to chime at me again, and I decided to bring the car to the dealer without turning it off so that the code, if any, would be available. They checked it again and drove it around, but it did not go off, so there was nothing they could do to fix the problem. However, the problem is still happening, and I have shown them videos I captured with my cell phone when it happens to prove that it is not just me saying so. I don't know what else to do to get this fixed because they tell me that if there is no code or part broken they cannot replace it.

Service Brakes
Filed May 28, 2024TX

Was told today that my rear brakes need to be replaced by the dealer. The vehicle has only 18,000 miles and most of that is highway. They said it seems the rear brakes are wearing out faster than normal on these due to the small size of the pad and electronic parking brake. This is not safe and unfair.

Engine
Filed May 28, 2024MI

Issue is related to insufficient starting and propulsion of the vehicle after the idle stop feature has stopped the engine. After the idle stop feature turns off the engine [upon stopping of the vehicle], the engine does not start quickly and efficiently. You take your foot off the brake, the vehicle begins to start, then you push on the gas, the engine/vehicle then hesitates and stutters, and then the engine finally fully engages and moves the vehicle. Engine doesn't seem to be getting sufficient fuel. NOTE: THE MOST CONCERNING ISSUE is that upon pushing on the gas after idle stop, the vehicle has automatically slipped into Neutral [two recent incidents], basically stalling the vehicle in traffic (until the RPMs reduced and it could be put back in Drive). This is a safety concern if I am beginning to take a left-hand turn or pulling out into oncoming traffic. I have to now turn off the idle stop feature each trip to avoid this safety concern (unless I forget). I will be bringing vehicle into the dealer for service soon - but I am not confident this is going to effectively diagnosed or resolved.

Service Brakes
Filed May 27, 2024SC

This is a new car with 30,000 miles on it. There are two issues, the brakes apparently do not distribute the braking workload evenly or the parts were counterfeit from manufacture. The rear brakes had to be replaced, pads and rotors resurfaced. The front brakes were unaffected and good. Back brakes should not need replacing before front brakes, yet the rotors were scarred with grooves. I have a photo of one of the rotors. Additionally, the (Auto-start & stop) at a halt does not kick in quickly enough to avoid a collision when moving and merging into traffic from a standstill.

Service Brakes
Filed May 21, 2024TX

At 18,000 miles I was told that I would need to replace the rear brakes as well as the rotors. I only drive in the city and I am not a hard driver. I have never had to replace brakes and rotors within a year of driving.

Unknown or Other
Filed Apr 21, 2024TN

While driving, car shifts into neutral on its own. It happened as I was driving on the highway at 75 mph and out of nowhere i realized my car was in neutral causing me to redline and slowed down while trying to change lane and almost causing an accident. Thank god I was driving and was able to respond in time by shifting back into drive. Happened twice in one hour on a road trip

Service Brakes
Filed Apr 10, 2024CO

Rear brakes are worn to require replacement of brakes and rotors at 12,500 miles. No off road driving. Just normal highway and city. Took vehicle in for oil change and dealer service technician noted the wearing of the brakes pads and rotors.

Electrical System
Filed Mar 26, 2024GA

When we purchased this vehicle in June 2023, one of the first things I noticed, was an unusual switch on the steering wheel to allow, selecting and viewing all of the vehicle display information. This switch is located on the left side of the steering wheel. It is labeled OK meaning OK to display the selected menu item when you depress the OK button. The switch consists of a thumb wheel to go up or down on the menu selection, and then you depress the thumb wheel to engage the item selected. We’ve had the vehicle nine months and we were driving and my wife attempted to select something by rotating the thumb wheel and pushing OK button. The OK button got stuck in the down position disabling the ok button and preventing her from changing anything on the vehicle info screen. We consider being unable to access vehicle information a safety issue. The switch was promptly replaced by Nissan under warranty. I am an electronics person and I consider this particular style switch too delicate for long term use, a bad design and one that will probably continue to fail. The issue with this switch is the “thumb wheel selector” for menu items instead of an up or down button like on our other three vehicles that do the same functions on those vehicles. Nissan made a very bad choice on using this type of switch.

Unknown or Other
Filed Mar 15, 2024VA

Nothing happened

Engine
Filed Mar 15, 20245,931 milesMI

The contact owns a 2023 Nissan Pathfinder. The contact stated while driving 35 MPH, the vehicle shut off. The driver was able to restart the vehicle after several hours. The check engine warning light was illuminated. The vehicle was taken to the local dealer but was not diagnosed or repaired. Additionally, the contact received an email informing him there was a possible failure with the emission, a control malfunction, a misfire, or a malfunction. The message also stated do not drive vehicle. The contact called the manufacturer, and a case was filed. The failure mileage was approximately 5,931.

Visibility/Wiper
Filed Mar 11, 2024TX

Windshield cracked on passenger side 2 weeks after purchase. Then a few months later a star formed behind rearview mirror in middle of glass. The windshield is pitted in spots. Then last week the driver window cracked and has ran all the way up the window in a day. I feel like the glass in my car if bad. I reported it to my dealership and was given a run around about the extended warranty doesn’t cover glass that’s already cracked. It cracked and was hit all at the same time. In all 3 instances! I feel it’s a safety hazard, to drive around and something hit your windshield and just cause it to crack completely through! It’s also a HUGE EXPENSE for a new vehicle to have these issues.

Electrical System
Filed Feb 18, 2024TX

While traveling to California my battery in my 2023 Nissan Pathfinder was faulty and I had to be towed to Albuquerque, NM from Gallup, NM for it to be replaced. I have never been Reembursed $682.00

Forward Collision Avoidance › Warnings
Filed Feb 15, 2024PA

In the past week or so I’ve experienced a blinking front collision light blinking as I’m driving. In the past two days the blinking light is now an actual audible alert with a collision warning system malfunction warning light saying it is disabled. Sometimes however, the adaptive cruise control still appear to work, sometimes it doesn’t. The light and system malfunction appears and then turns off on its own with no apparent reason. This is a serious safety concern because if the system does malfunction can lead to a collision when driving and/or parking if the light is blinking. When I took it to the dealer they were quick to dismiss the issue saying it can be caused by an obstruction to the windshield camera by dirt, frost, ice, etc. They cleared the codes (C2582-97, C2506-49 and C1F05-49) and sent me on my way. Sure enough on my way home the same thing happened. Please investigate this matter before someone is seriously injured or worse.

Electrical System
Filed Feb 13, 2024GA

I found my new 2023 Pathfinder at Kraft Nissan in Tallahassee, Fl but since I live in Ga I wanted to avoid paying taxes to transfer to Ga. I contacted Woody Folsom dealership in Vidalia, Ga who contacted Kraft and did a dealership trade. Woody Folsom dealership sales rep delivered to my home on [XXX]. On the same day as delivery, I drove the car to for about 30 mins and stopped at a red light. The auto stop feature was on - My car went from Drive to Neutral then OFF! I could not restart the car. I was in traffic with other vehicles who were blowing their horns at me. I did put on my flashers. I waited several minutes after attempting to start the car when it finally started again. The car went back to Vidalia to be serviced and I was told it was fixed and a battery had to be replaced. Again, this same scenario occurred multiple other times. [XXX] I was pulling out of Zaxby's and my car stalled on me, the turning lane for the cars on the opposite of rode was available so I pulled into it with my flashers as my car completely turned off. I had difficulty again starting the car back up. After several minutes of being turned off I was able to start it again. ** other issues [XXX] I was idling at a red light and car went from D to Neutral then completely shut off. [XXX] I was idling in a parking lot waiting on a friend. A light on the dashboard came on indicating the car would be shutting down as to save battery. The car turned off. When I went to start the car again, it would not

Engine
Filed Feb 13, 2024PA

My car has been flipping into manual mode from a stopped position. It’s happened about a dozen times at this point. I’ve taken it to the dealership multiple times. The first time I took it in they said they did some software updates. A few weeks later it happened again. Took it back in… they said they couldn’t find anything wrong. They tried to tell me it was “user error”. Since then it’s happened multiple times. It’s always from a stopped or slowed position such as a red light, stop sign or yield/merge. I’ve almost been rear ended on 2 occasions because I try to accelerate and the car will not go and once you realize it’s in neutral someone is already slamming on their brakes behind you! The most recent time it happened with my children in the car! This is unacceptable. I driven Nissans for over 20 years and never had an issue. I currently lease this vehicle. I have 5 months left and I’ve been begging the dealership to get me out of this car… I told them I’d drive anything but this. And they won’t. I’ve been dealing with Nissan consumer affairs which is a joke! I’m at my wits end.

Service Brakes
Filed Jan 31, 2024FL

AEB light will come on, telling me that the automatic braking system is not working. Error codes were C2501-4B and C1F05-4B

Engine
Filed Jan 31, 2024FL

Vehicle was traveling at 55 mph. Vehicle shifted itself into neutral, engine began to rev, vehicle began to slow to approximately 50 mph, engine shut off at 50 mph, vehicle immediately locked brakes up and skidded to a stop in middle of highway. Vehicle would not turn back on initially. After a minute or so, vehicle restarted but showed that it was still in drive, had to be placed into park before being shifted back to drive. Second issue, the second row rear seat has a electronics issue. The rear seatbelt alarm chimes consistently with a warning saying the seat belt is not bucked when the seat is empty. Only resolution to temporally fix the problem is to keep the rear middle seatbelt buckled at all times.

Service Brakes
Filed Jan 30, 2024CO

During routine maintenance, it was noted that the rear brakes needed replacement. The vehicle is only over a year old and had less than 20,000 miles when this was recorded. In speaking with the dealership maintenance team, they stated that this is a known issue and that Nissan refuses to take any responsibility for faulty systems within their vehicles. The potential for brakes to go out randomly looks pretty likely, increasing the safety risk to the driver and others.

Visibility/Wiper
Filed Dec 27, 2023VA

I would like to submit a safety concern for a new vehicle that I purchased in April. The Nissan Pathfinder Platinum edition is indeed a very nice vehicle, but there are two issues that need to be addressed immediately. The first is that the windshield washer probe is located one- and one-half inches inside the hood near the windshield. This translates into a low stream of washer fluid that hits the 40-inch-tall windshield at the seven-inch mark from the bottom of it. This means that the wiper blades cannot and do not “catch and move the washer fluid” up to clean the entire windshield. I drove in a snowstorm recently, this proved to be extremely problematic for me and I had poor visibility looking out of the windshield.

Power Train
Filed Dec 27, 2023VA

The second issue that I have with my 2023 Nissan Pathfinder Platinum edition involves the ten-speed transmission, which desperately needs a software update. I pulled out at an intersection and gave the Pathfinder some gas. I did not come to a complete stop prior. Nothing happened because the transmission was busy searching for a gear. Thankfully no driver came up on me from behind, but if they had I would have been in trouble. I did not know what was going on, so I gave it a lot of gas, which forced the transmission into a gear and allowed me to move forward rapidly. When coming to a stop and giving it gas, the transmission always has difficulty quickly finding and selecting a gear.

Electrical System
Filed Dec 13, 2023GA

I bought my 2023 Pathfinder FWD brand new in September, 2023. First few days I bought it it would switch to neutral or cut off while sitting at a light. It is now December and the ac/heater when on full blast reduces to mild on it own, the remote start no longer sets car temp based on outside time, the light in car doesn't come on when open doors, if key is in car and car is own it will lock by itself, the radio will play 5 seconds then turn off and go to a different screen, at times the screen will go from screen to screen on its on and will randomly switch to manual when i am stopped at drive through or backing out and putting in drive. Very frustrated with my purchase.

Unknown or Other
Filed Oct 23, 2023AR

I purchased my vehicle in april 2023. Everything had been going good until here recently. I had just gotten home, I left my keys in the cupholder, and shut my door to get my 11mo old daughter out of the back seat. All my doors locked, my daughter was left in the car for 45 minutes until my husband (left work) arrived with the spare. This has happened 4x here recently. I contacted Orr Nissan of Fort Smith, AR who told me there was nothing they could do because there are no recalls. I then called back, and asked to speak with the manager who said the same thing- no recalls, and nothing they can do about it. They also told me that until someone else mentions the same problems then they would even issue a recall. That it was up to corporate. I was also told that if I want anything to happen then I need to file a complaint with the BBB, which I have already done. My concern is my child who has been stuck in the car 4 different times within a week. No lights came on, no messages, I couldnt get to my daughter for 45 minutes. that is the main safety concern.

Unknown or Other
Filed Oct 16, 2023AL

The panoramic sunroof exploded while I was driving on the interstate. The sunroof cover was closed thankfully or I could have been severely cut by the glass. You can tell by the photos I am attaching that it blew up from the inside out.

Unknown or Other
Filed Oct 7, 2023ME

I was sitting in traffic for a couple minutes and when I stepped on the gas to go, it bogged and stalled. I could not get it turned on and it went into neutral. It finally came back on after sitting in the middle of a busy road for about 3-4 minutes. Then just minutes later it did it again. Same sit and wait lucky I was able to let it roll to the side of the road this time. It was very unsafe due to the heavy traffic and now I am worried about whether I can trust my car. What if I need to get some where in an emergency and my brand new car stalls out. It is a worry I should not have to carry after spending that kind of money on a so called reliable car.

Power Train
Filed Sep 30, 2023IN

When the start/stop auto function is engaged (idling stop system), about 1 out of 10 times it kicks the transmission into neutral when the break is released and the driver attempts to start driving again. The driver then has to put the transmission back into drive. The safety concern is that I am stuck in neutral with moving traffic. On rare occasion, I cannot put the vehicle back into drive without shutting the whole vehicle off and restarting it. This was reported to my local Nissan dealer who was unable to resolve and stated it had not been reported as an issue, although if you check the internet, there are plenty of reports of this issue. No safety alerts or warning lamps are triggered with this happens.

Unknown or Other
Filed Sep 18, 2023VA

Stop & start fuel saving system, which automatically engages while waiting in the traffic, is malfunctioning. In the best case scenario car switches the gear to Neutral when releasing the break pedal to auto-start the engine. Another variation is shutting down the engine when attempting to drive off from the traffic lights or intersection after even a short stop. In a occurrence of this issue engine must be manually started like if it was parked. Last scenario, which happens to be the most dangerous, combines both previously mentioned behaviors and the fact that before the engine stops or gear switches to Neutral, car may roll into the intersection and stop there, potentially leaving the car in a crash course with other cars. The last scenario is especially critical on left turns with no traffic lights. If driven by less skillful drivers this leads to some very nasty situations on the road. Nissan doesn't offer a menu option to permanently disengage start & stop system. One has to always remember to turn this function off after each car-start. Finally, turning stop & start system off results in significantly higher fuel consumption.

Fuel/Propulsion System
Filed Sep 15, 2023WA

Last July I felt jerking after accelerating on highway and decided to go in for service and found fuel injectors were the issues which these were replaced. Then again after 3 months now feeling jerking again and shaking after accelerating. There is no warning light appearing as I feel it. After reviewing with others 2023 pathfinders, afraid my vehicle may stall and not be repaired. I’m still on payment for this new vehicle.

Fuel/Propulsion System
Filed Sep 14, 2023MA

Yesterday my 2023 Nissan Pathfinder SL abruptly stalled about a minute into my morning commute on a busy road in traffic. The dash panel illuminated that the car "stalled". The car wouldn't immediately restart & engage. Thankfully, another driver pulled over and assisted to push my car to the side of the road. After several attempts, the car restarted and I could drive again. The car drive was sluggish at first but it made it the rest of the way just fine and later my return trip back home. The engine light is now illuminated indicating a fault/issue. The car is connected to an app on my phone and is recommended that I bring it in for service which I did to the Nissan dealership where I leased the vehicle from this morning. No determination has been made as of yet but based on my research of similar incidents online, it looks likely to be an issue involving the fuel pump. Unfortunately, the issue put my safety and others at risk and I hope that a repair can be made so that it never happens again.

Engine
Filed Sep 12, 2023MN

Dear NHTSA, I would like to report a safety issue while driving this vehicle on Interstate 35E North of downtown St Paul, MN. While driving in traffic I went to move into a lane to the right allowing us to move in a less congested lane of traffic. During the move I pushed the pedal to full and the engine just shut off/cut out and stalled while in the middle of moving lanes in fast moving traffic. The vehicle jerked and slowed then the engine can back to life (fired back up) and my wife was screaming at this point that we were going to get us killed with traffic behind us moving at 60 plus mph. First my wife blamed me for this issue and I explained the vehicle just shut off under load and I was doing nothing wrong. This issue needs further attention or intervention from a higher authority than a dealer. Also, the emergency braking does not work on this vehicle going forward or backwards with all systems turned on. It has been at the deal for 7 days as of today Sept 12, 2023. This event took place on Sunday September 03, between 3:30 PM according to our tracked google map trip. Sincerely yours, [XXX] & [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Unknown or Other
Filed Sep 5, 2023NE

It is very difficult and sometimes impossible to shift it to the Neutral position even with your foot on the brakes. Sometimes you have to attempt it three or four times after it being in the drive position. You can move it forward strongly and softly it does not matter...this needs to be adjusted/corrected as sometimes we have to put it into neutral position and it will not work. I see this as a safety defect.

Fuel/Propulsion System
Filed Aug 31, 2023GA

Vehicle stalled and the engine quit twice trying to enter the highway. The vehicle restarted but went into limp mode and would not accelerate at all, just ran with extremely rough idle. I waited several minutes and finally the vehicle restarted and would finally move. This could have been a serious life threatening event if the vehicle quit while pulling into highway traffic. The dealer replaced the fuel pump and I haven’t driven the vehicle anywhere but to my house. I understand from the internet that this is indeed a serious problem for some 2022-2023 Nissan Pathfinders I feel there needs to be a recall to repair this very dangerous problem. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Service Brakes, Hydraulic
Filed Aug 29, 202321,000 milesTX

The contact owns a 2023 Nissan Pathfinder. The contact stated while driving at an undisclosed speed, the brake pedal was depressed and went to the floorboard. The vehicle failed to stop immediately. The vehicle was taken to the dealer; however, no cause for the failure was found. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 21,000.

Fuel/Propulsion System
Filed Aug 29, 2023TX

1. Loud Noise when starting the engine - Noise like a train 2. I’m driving along and my car just starts vrooming it’s stuck between gears. It cuts off and changes gear to Neutral or just cut off. Cars behind me literally almost wrecks everytime. 3. Panel on the driver side warf and came loose at within 7 days of purchse 4. Oil Light came on- frighting 5. Loud Noise from windows when driving - Loud. All of this happen within a week after (Jan/2023 ) purchase. Reported to Dealerships and Nissan Corp. I requested to return the vehicle they said NO. I stated that the vehicle is unsafe to drive. At First Dealerships said they could't duplicate the problem, after many trips to dealships they said it was the fuel pump. I have been waiting on a fuel pumps for months. The bottom line is that the vehicle is unsafe to drive and cut off unexpectly whenever and has put myself and others in harms way. As of today I am still waiting on the part for my vehicle. Nissan nor any of the dealership has provide me with transporation while I am waiting. Please Help.

Power Train
Filed Aug 28, 2023AZ

I am reporting a serious safety issue with my new 2023 Nissan Pathfinder SL 4WD purchased in February 2023 from the Nissan dealership. I was happy with the vehicle, and it ran fine until June 2023. The issue first began in 2023, when I had the vehicle in economy mode and was driving with family. The car was stopped in Drive with my foot on the break when the car went from Drive to Neutral by itself. When this happened, I was entering from a parking lot onto a busy road. I almost got hit by oncoming traffic, as the front of the car was in the road while merging onto the roadway. I had both hands on the wheel when this happened. Passengers in the car were shocked and I was apprehensive about driving it on the highway home. No warning lights appeared on the vehicle. I brought the vehicle to the dealership, and they said there were problems in recent years, which I was unaware of, with the Pathfinder when the vehicle was redesigned. They said they had a patch to correct the issue I reported. The patch did not correct the issue and the problem got worse. Examples include, one day when the car was stopped at traffic lights, it went from Drive to Neutral four separate times. Three of those times the car stalled as well. Each time it happened I was stopped in traffic with my foot on the break in economy mode. It is alarming when you are looking at the dashboard and you can see it go from Drive to Neutral while both hands are on the wheel. The dealer was able to duplicate the problem

Service Brakes
Filed Aug 26, 2023CT

I write to report the issues which are a safety hazard to me & whom ever operates it or I transport in it, Which creates a higher concern for my & their safety . I purchased a 2023 Nissan Pathfinder SL on July 6, 2023 an eight seater model 4WD with 8 miles on the speedometer manufactured by Nissan as per label on door April 2023.The problem I have experienced recently after a month & two weeks now. The vehicle starts are normal but once the vehicle is on the road and is within normal operation temperature. I noticed that I must start applying brakes earlier than usual on where the same roads which I have driven other vehicles in order to stop did not have to do this. Is like if I don't do so & ignore not applying the brakes earlier now I must use greater than before foot pedal pressure that when is stop the vehicle jerks forward like it wants to continue on. Also there is a lost of gas pedal power when trying to enter the highway flow traffic, That since I was almost rear-ended twice already is kind of depressing creepy feeling that now I wait longer or seat at a lane in order to safely enter the flow of traffic or passing. In fear that the lost of power of this vehicle if I try to pass or enter will stall out and put others in danger if it does happen. There is also hesitation, jerking form engine & transmission at high & lower speeds. That requires more attention on the early braking problem I have described above. It seems the pilot assist & stop/start when off are still o

Fuel/Propulsion System
Filed Aug 15, 2023CA

Just bought 2023 Pathfinder Platinum edition and drove it once. First time driving on the highway at 70 mph on cruise control, the engine stopped and a message came across the dash saying " Your engine has stalled. Please pull over to a safe area". This caused me to put my family's safety in jeopardy because we had to wait for 3 hrs for a tow in 100 plus degree heat in the desert with nothing to keep us cool except warm water. After getting it towed back to the dealer I bought it from ( Hi-Valley Nissan in Victorville, CA), the service department told me that the fuel pump went bad. Looking online, it's becoming more frequent with Pathfinders as of late and was told the same thing by some of the people at the dealer. It has been in the shop for diagnostics and awaiting parts for coming on 30 days. It is almost going to be a CA Lemon law issue. Now it is waiting on a gasket which more than one person at the dealer said that they might have to take from another vehicle to get the vehicle done. To me, bought a BRAND NEW 2023 NISSAN PATHFINDER PLATINUM; not a 2023 NISSAN PATHFINDER PLATINUM WITH USED PARTS. As far as I know, gaskets shouldn't be reused if at all possible. Nissan needs to get this problem fixed and fast.

Unknown or Other
Filed Aug 9, 2023MD

I just bought my pathfinder and it has under 600 miles. As I drive the vehicle, it will automatically switch over to neutral right in the middle of the highway and has almost caused accidents and a loss of my life. I have done research on the internet and discovered that over a dozen 2023 Nissan Pathfinder owners experience the same issue and Nissan has refused to resolve the issue. I called Nissan America and they opened up a case which is Case#494-216-94 and they refused to provide me with a way forward. The vehicle has been with the Passport Nissan Dealership at 500 Auth Way, Suitland MD, 20746 Maryland for over a month now and whenever I try to obtain a status they get upset and continue to tell me that the vehicle has warranty and that I should purchase more warranty. I went to the Passport Nissan Dealership again this morning 8/9/2023 and asked to speak with the manager for more information. The manager told me that I am wasting his time. My vehicle is still with the dealer and Nissan American does not have any solution. At this juncture, this vehicle us unsafe and unfit for the road. NHTSA needs to act immediately before this becomes catastrophic and fatal.

Electrical System
Filed Aug 7, 2023CA

My pathfinder alarm goes off several times an hour. It locks door then starts itself randomly throughout the day. there’s a security feature that car will not lock if the key is in the vehicle it still locks. Starts.

Fuel/Propulsion System
Filed Aug 6, 2023VA

Vehicle has auto stop/start. When at a red light and vehicle stops moving engine will shut off. When light goes green and foot is removed from break, vehicle starts up. Sometimes when starting back up it goes into neutral automatically. Other times the vehicle attempts to start. But shifts into neutral and shuts down completely. At this point you must manually restart the engine. This has created safety concerns for my family

Visibility/Wiper
Filed Jul 29, 2023MI

I just bought my Nissan Pathfinder SL about a month ago. On the first day while I was driving it home I noticed a shaky driver's side mirror. It has been persistent since then on highways, in a windy day, or most frequently when there are surface imperfections on the road. The mirror shakes so much that I cannot see clearly the image which in my belief is a safety hazard. I understand there should be a specification that each vehicle needs to meet, but to me this does not appear to be a normal characteristic of a car. As a matter of fact, the passenger's side mirror does not vibrate at all, regardless the speed, wind, or road imperfections. My other vehicles also do not behave like this. I took the vehicle in at my local dealership (Garber Nissan in Saginaw). After an hour's inspection, they said it was a normal characteristic of the vehicle, which is not acceptable to me. I am in a Facebook owner group in which many Pathfinder owners have experienced the same issue with their side mirror(s). I really hope Nissan can fix this issue for us soon. It is beyond disappointing.

Fuel/Propulsion System
Filed Jul 3, 2023CA

I want process fuel efficient. 16.2 mpg.. specifications..24 mpg. To 27mpg.. i request to claim to nissan. I don't have answer ..

Engine
Filed Jun 28, 2023CA

Fuel .performance..low .consumer 17.9 and 18 combined fuel.. nivel oil engine low..same reverse and forward. Same times forced gear transmission noised .

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2023 Nissan Pathfinder → · Every Pathfinder year → · How the figures are calculated →