Page 9 of 20 · complaints 401–450 of 987

2005 Nissan Murano complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2005 record →

Latches/Locks/Linkages
Filed Apr 9, 201178,000 milesAL

1. HAVING A SECURE ENVIRONMENT IS PARAMOUNT IN CERTAIN NEIGHBORHOODS. WHEN LOCKING THE DOORS IT'S IMPERATIVE NOBODY CAN GAIN ACCESS AT WILL BY WALKING UP TO THE CAR. IF ANYONE CAN SIMPLY OPEN THE DOOR TO GAIN ACCESS, CARJACKING, INJURY, OR EVEN MURDER IS EASIER. IF THE DOORS LOCKED PROPERLY THIS PROVIDES A MORE SECURE ENVIRONMENT FOR THIS TYPE OF SCENARIO. 2. NISSAN KNOWING THERE IS A SECURITY PROBLEM WITH THEIR LOCKING MECHANISM AND NOT RECALLING THEM FOR SAFETY CONCERN IS NEGLIGENT. IT'S AN OPEN DOOR TO A LAWSUIT IF SOMEONE WERE TO BE MURDERED DUE TO A DOOR THAT DIDN'T LOCK, ALTHOUGH THE DRIVER PUSHED THE LOCK BUTTON AND HEARD THE LOCKING NOISE. REMEMBER, IN THIS CASE THERE'S NO OBVIOUS INDICATION THE DOOR ISN'T LOCKED UNLESS SOMEONE WALKS UP AND OPENS IT FROM THE OUTSIDE. THE DRIVE "THINKS" THE DOOR IS LOCKED, WHEN IN REALITY IT'S AN "OPEN DOOR" FOR CARJACKING OR ROBBERY. THIS FAILURE IS AN INTERMITTENT OF OPERATION. SOMETIMES THE DOORS LOCK OK, OTHER TIMES THEY DON'T. IN ADDITION, SOMETIMES THE DOORS UNLOCK OK, OTHER TIMES THEY DON'T. 3. IN EMERGENCIES IT'S IMPORTANT TO BE ABLE TO UNLOCK DOORS QUICKLY. SINCE 99% OF THE TIME WE ALL USE THE BUTTON TO LOCK AND UNLOCK DOORS, USING THE MANUAL LOCKING LEVER IS UNFAMILIAR. AND THE MURANO'S DESIGN IS SUCH THAT IT'S NOT EASY TO COMPREHEND IF IT'S NOT YOUR CAR, FOR INSTANCE A RENTAL CAR. I CAN EASILY UNDERSTAND HOW SOME PEOPLE WOULD BE CONFUSED HOW UNLOCK A DOOR USING THE MANUAL LEVEL IN AN EMERGENCY WHEN THEY VIRTUALLY HAVE NO EXP

Seats
Filed Apr 8, 2011145,000 milesMD

BROKEN DRIVERS SEAT FRAME. *TR

Unknown or Other
Filed Mar 21, 201163,000 milesCA

2005 NISSAN MURANO SUN VISOR ON THE DRIVER'S SEAT FALLING OFF SUDDENLY AND BLOCKING DRIVER VISION. *TR

Visibility
Filed Mar 17, 201148,000 milesGA

THE DRIVER SIDE SUN VISOR WILL FALL DOWN FROM ANY POSTION AND BLOCK VISABILY OUT OF THE WINDSHIELD. IT WILL ALSO SCARE THE DRIVER CAUSING HANDS TO LEAVE THE STEERING WHEEL IN SELF PRESERVATION AND TO MOVE THE VISOR OUT OF THE VIEWING AREA. THIS DOES NOT HAPPEN ALL OF THE TIME. SO EACH TIME IT DOES HAPPEN IIT IS A SHOCK TO THE DRIVER. THERE IS NO AFTERMARKET REPAIR. THE DEALER WANTS IN EXCESS OF $300 TO REPLACE IT. THERE IS NO GUARENTEE THAT THE REPLACEMENT WILL NOT PERFORM AS THE ORIGINAL. I HAVE TRIED TO VELCRO THE VISOR IN THE UP POSITION BUT VELCRO WILL NOT STICK TO THE HEAD LINER VERY WELL. ALSO I NEED THE VISOR IN MORE THAN JUST AN UP OR DOWN POSITION. *TR

Seats
Filed Mar 17, 201173,500 milesAZ

WHILE DRIVING DOWN THE STREET, I HEARD A "SNAP" AND THEN MY SEAT TIPPED BACKWARDS AND TO THE LEFT. WHILE DRIVING HOME, EVERY SPEED BUMP I WENT OVER MADE THE SEAT BOUNCE AS IT IS NOT HELD DOWN. I CALLED THE DEALERSHIP AND TOLD THE MAN WHO ANSWERED THE PHONE THAT THE SEAT IN MY CAR BROKE AS I WAS DRIVING. HE ASKED ME, "MURANO?" I SAID, "YES." HE SAID, "2004 OR 2005?" I SAID, "2005." HE SAID, "THAT WILL COST $1,300 TO FIX. I KNOW WHAT THE PROBLEM IS. IT HAPPENS ALL THE TIME ON THE PARTICULAR CAR." I FEEL LIKE THAT HAVING YOUR SEAT BREAK AS YOU ARE DRIVING DOWN THE STREET IS QUITE HAZARDOUS. FORTUNATELY, I DIDN'T HAVE AN ACCIDENT, WHICH IS PROBABLY IN PART BECAUSE I WAS IN A RESIDENTIAL AREA AND GOING SLOW. THIS IS CLEARLY A DEFECTIVE PART AND SHOULD BE REPLACED BY NISSAN. IF IT WASN'T DEFECTIVE, THE MAN AT THE DEALERSHIP WOULD NOT HAVE BEEN ABLE TO IDENTIFY MY CAR WITHOUT ME GIVING HIM ANY PERSONALLY IDENTIFYING INFORMATION ABOUT ME OR MY CAR. *TR

Latches/Locks/Linkages
Filed Mar 14, 201150,000 milesCA

THE PASSENGER DOOR DOES NOT LOCK OR UNLOCK CONSISTENTLY. *TR

Seats
Filed Mar 11, 201192,000 milesNY

THE DRIVER'S SEAT MADE A SNAP SOUND AND THEN TILTED. WHEN I CHECKED THE SEAT, I FOUND THAT I CAN ROCK IT SIDE TO SIDE. THE BOTTOM OF THE SEAT IS SEPARATED FROM THE SEAT TRACK. IF I RAISE THE SEAT UP USING THE MOTOR, THE TILT BECOMES MORE SEVERE. IF I LOWER THE SEAT TO THE FLOOR, THE SEAT BACK AUTOMATICALLY FOLDS FORWARD, SO I AM SQUISHED IN THE SEAT. I AM WORRIED THAT MY SAFETY IS COMPROMISED BY HAVING THE DRIVER'S SEAT ONLY ATTACHED BY 1 TRACK & NOT THE 2 TRACKS AS IT IS INTENDED TO BE. IF I AM IN AN ACCIDENT, MY SEAT HAS HALF THE ANCHORING ABILITY THAN IT WAS DESIGNED TO HAVE. THE NISSAN DEALER IS AWARE OF THIS COMPLAINT BUT SAID THERE HAS BEEN NO RECALL. I CANNOT AFFORD THE $900 REPAIR, SO I AM FORCED TO OPERATE MY MURANO WITH A COMPROMISED SAFETY SYSTEM. DUE TO THE 1) AMOUNT OF SIMILAR COMPLAINTS, 2) FAILURE OF A SAFETY-RELATED SYSTEM, 3) COST OF REPAIR (WHICH IS CAUSING MOST CLAIMANTS TO OPERATE THE MURANO IN AN UNSAFE MANOR), AND 4) THE POTENTIAL FOR A LAWSUIT AGAINST NISSAN IF AN ACCIDENT OR DEATH OCCURS, NISSAN SHOULD BE FORCED TO ISSUE A RECALL TO CORRECT THIS POTENTIALLY DANGEROUS PROBLEM.

Visibility
Filed Mar 9, 201166,000 milesAZ

THE DRIVER SIDE SUN VISOR ARBITRARILY DROPS INTO VIEW FROM THE STORED POSITION CAUSING A DISTRACTION AND MOMENTARILY BLOCKING THE DRIVER'S VISION. THIS IS A DANGEROUS SITUATION GIVEN THE DISTRACTION, BLOCKED VISION, AND DAILY OCCURRENCES. *TR

Power Train
Filed Mar 7, 201152,000 milesVT

TL* THE CONTACT OWNS A 2005 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE EXHIBITED AN ABNORMAL KNOCKING FROM UNDER THE HOOD. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE TRANSFER CASE WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 52,000. THE VIN WAS UNAVAILABLE. UPDATED 04/15/11*LJ UPDATED 1/13/2012 *LN *TR

Seats
Filed Mar 4, 2011101,000 milesWI

DRIVERS SIDE POWER SEAT JUST WENT "POP" AND TOTALLY IS LOOSE AND LEANING TO ONE SIDE WHILE DRIVING. NISSAN HAS HAD SEVERAL COMPLAINTS ABOUT THIS.. VEHICLE IS JUST 1000 MILES OUT OF WARRANTY AND WE ALSO FILED A CASE WITH NISSAN AND THEY REFUSE TO PAY THE $508 CHARGE TO FIX THIS. *TR

Visibility
Filed Mar 3, 201168,000 milesIL

TL* THE CONTACT OWNS A 2005 NISSAN MURANO. THE CONTACT STATED THAT THE DRIVER SIDE VISOR WOULD CONTINUOUSLY FALL, OBSTRUCTING THE DRIVERS VIEW OF THE ROADWAY. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS ADVISED THAT THE ENTIRE SUN VISOR WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 68,000.

Seats
Filed Feb 25, 201167,000 milesCA

2005 NISSAN MURANO DRIVERS SEAT BRACKET IS BROKEN, SEAT HAS BEEN DEEMED UNSAFE TO DRIVE BY NISSAN DEALER. SEAT ROCKS WHEN GOING AROUND CORNERS. *TR

Seats
Filed Feb 23, 201198,000 milesMD

TL* THE CONTACT OWNS A 2005 NISSAN MURANO. THE CONTACT STATED THAT THE METAL BRACKET THAT HELD THE DRIVER SEAT IN PLACE FRACTURED. THE VEHICLE WAS TAKEN TO A DEALER WHO STATED THEY WOULD NEED TO REPLACE THE LIFTER LINK ASSEMBLY AND MOTOR. THE MANUFACTURER WAS CONTACTED BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 98,000 AND THE CURRENT MILEAGE WAS 99,000.

Latches/Locks/Linkages
Filed Feb 20, 201175,000 milesTX

THE ACTUATOR FOR ALL OF MY DOOR IN THE 2005 NISSAN MURANO BROKE. SO WHY IS IT A SAFETY ISSUE? 1. HAVING A SECURE ENVIRONMENT IS PARAMOUNT IN CERTAIN NEIGHBORHOODS. WHEN LOCKING THE DOORS IT'S IMPERATIVE NOBODY CAN GAIN ACCESS AT WILL BY WALKING UP TO THE CAR. IF ANYONE CAN SIMPLY OPEN THE DOOR TO GAIN ACCESS, CARJACKING, INJURY, OR EVEN MURDER IS EASIER. IF THE DOORS LOCKED PROPERLY THIS PROVIDES A MORE SECURE ENVIRONMENT FOR THIS TYPE OF SCENARIO. 2. NISSAN KNOWING THERE IS A SECURITY PROBLEM WITH THEIR LOCKING MECHANISM AND NOT RECALLING THEM FOR SAFETY CONCERN IS NEGLIGENT. IT'S AN OPEN DOOR TO A LAWSUIT IF SOMEONE WERE TO BE MURDERED DUE TO A DOOR THAT DIDN'T LOCK, ALTHOUGH THE DRIVER PUSHED THE LOCK BUTTON AND HEARD THE LOCKING NOISE. REMEMBER, IN THIS CASE THERE'S NO OBVIOUS INDICATION THE DOOR ISN'T LOCKED UNLESS SOMEONE WALKS UP AND OPENS IT FROM THE OUTSIDE. THE DRIVE "THINKS" THE DOOR IS LOCKED, WHEN IN REALITY IT'S AN "OPEN DOOR" FOR CARJACKING OR ROBBERY. THIS FAILURE IS AN INTERMITTENT OF OPERATION. SOMETIMES THE DOORS LOCK OK, OTHER TIMES THEY DON'T. IN ADDITION, SOMETIMES THE DOORS UNLOCK OK, OTHER TIMES THEY DON'T. 3. IN EMERGENCIES IT'S IMPORTANT TO BE ABLE TO UNLOCK DOORS QUICKLY. SINCE 99% OF THE TIME WE ALL USE THE BUTTON TO LOCK AND UNLOCK DOORS, USING THE MANUAL LOCKING LEVER IS UNFAMILIAR. AND THE MURANO'S DESIGN IS SUCH THAT IT'S NOT EASY TO COMPREHEND IF IT'S NOT YOUR CAR, FOR INSTANCE A RENTAL CAR. I CAN EASILY UNDERSTAND HOW SOME PEOPLE WOULD BE CON

Seats
Filed Feb 18, 2011109,229 milesMI

I OWN A 2005 NISSAN MURANO. THE DRIVER SEAT IS ROCKING AND MOVING WHILE DRIVING THE CAR BECAUSE THE SEAT BRACKET THAT HOLDS THE SEAT TO THE FLOOR FAILED. I FIXED IT IN 2008 AND PAID APPROX. $ 1,000.00 AND AGAIN IT HAPPENED IN 2011 THE SEAT IS ROCKING AND MOVING TOWARD THE LEFT SIDE WHICH HAPPENED WHILE I WAS DRIVING AND ALMOST CAUSED A SERIOUS ACCIDENT BY LOSING CONTROL OF THE CAR. I CALLED THE NISSAN NORTH AMERICA SEVERAL TIMES AND THEY DECLINE TO EVEN ADMIT THAT THERE IS A DEFECT IN THE BRACKET HOLDING THE SEAT. THIS IS A SAFETY HAZARD ISSUE WHICH COULD CAUSE A FATAL ACCIDENT BY LOSING CONTROL OF THE CAR WHEN THE SEAT SNAPS AWAY FROM ITS TRACK. THIS PROBLEM HAVE BEEN INVESTIGATED BY THE US DEPARTMENT OF SAFETY AND AS OF TODAY NISSAN REFUSE TO RECALL THE NISSAN MURANOS AND TRY TO PERMENATLY FIX THE PROBLEM. THE NISAAN DEALERSHIPS RECOGNIZE THE PROBLEM BECAUSE A TSB # 05043 WAS ISSUED BY NISSAN TO ALL DEALERSHIPS TO ALERT THEM AND SHOW THEM HOW TO TEMPORARY FIX THE PROBLEM. THE COST OF THE PART DOUBLED IN TWO YEARS BECAUSE OF THE HIGH DEMAND. THIS IS A SAFETY HAZARD ISSUE AND A FATAL ACCIDENT IS WAITING TO HAPPEN. NISSAN SHOULD ADDRESS THE PROBLEM WITH THE SEATS AND FIX IT WITHOUT ANY COST FOR THE CONSUMER. A RECALL MUST BE ISSUED BY NISSAN BEFORE ITS TOO LATE. IT IS UNBELIEVABLE THAT NISSAN DOUBLE THE PRICE ON THE PART NEEDED TO FIX THE PROBLEM AND FORCE THE CONSUMER TO PAY FOR IT KNOWING THAT THIS WILL NOT FIX THE SEATS PERMANENTLY. THE BRACKETS THAT HOLD THE SEATS MUST BE

Visibility
Filed Feb 16, 201177,000 milesCA

THE DRIVER'S SIDE VISOR WILL NOT STAY IN THE STOWED POSITION. IT FALLS DOWN INTO THE DRIVER'S LINE OF SIGHT OBSTRUCTING HIS/HER VISION. IT HAPPENS INTERMITTENTLY, SURPRISING THE DRIVER, CAUSING A SAFETY HAZARD. TO KEEP IT OUT OF THE WAY, ONE HAND MUST BE USED TO HOLD IT UP, LEAVING ONLY ONE HAND TO DRIVE. *TR

Seats
Filed Feb 16, 2011GA

2005 NISSAN MURANO. CONSUMER STATES WELDS HAVE BROKEN FOR A SECOND TIME ON THE DRIVER'S SIDE SEAT. *TGW

Visibility
Filed Feb 16, 201130,000 milesND

DRIVER SIDE SUN VISOR FALLS TO FULL DOWN POSITION BLOCKING DRIVERS VIEW OF THE ROAD. INTERNET INQUIRY SHOWS MANY PEOPLE WITH THIS PROBLEM. NISSAN HAS QUOTED UP TO $400.00 FOR REPLACEMENT VISOR.(SEARCH: MURANO SUN VISOR). *TR

Latches/Locks/Linkages
Filed Feb 16, 2011100,000 milesGA

FAILURE OF 2 DOOR LOCKING MECHANISMS IN 2005 MURANO 1. HAVING A SECURE ENVIRONMENT IS PARAMOUNT IN CERTAIN NEIGHBORHOODS. WHEN LOCKING THE DOORS IT'S IMPERATIVE NOBODY CAN GAIN ACCESS AT WILL BY WALKING UP TO THE CAR. IF ANYONE CAN SIMPLY OPEN THE DOOR TO GAIN ACCESS, CARJACKING, INJURY, OR EVEN MURDER IS EASIER. IF THE DOORS LOCKED PROPERLY THIS PROVIDES A MORE SECURE ENVIRONMENT FOR THIS TYPE OF SCENARIO. 2. NISSAN KNOWING THERE IS A SECURITY PROBLEM WITH THEIR LOCKING MECHANISM AND NOT RECALLING THEM FOR SAFETY CONCERN IS NEGLIGENT. IT'S AN OPEN DOOR TO A LAWSUIT IF SOMEONE WERE TO BE MURDERED DUE TO A DOOR THAT DIDN'T LOCK, ALTHOUGH THE DRIVER PUSHED THE LOCK BUTTON AND HEARD THE LOCKING NOISE. REMEMBER, IN THIS CASE THERE'S NO OBVIOUS INDICATION THE DOOR ISN'T LOCKED UNLESS SOMEONE WALKS UP AND OPENS IT FROM THE OUTSIDE. THE DRIVE "THINKS" THE DOOR IS LOCKED, WHEN IN REALITY IT'S AN "OPEN DOOR" FOR CARJACKING OR ROBBERY. THIS FAILURE IS AN INTERMITTENT OF OPERATION. SOMETIMES THE DOORS LOCK OK, OTHER TIMES THEY DON'T. IN ADDITION, SOMETIMES THE DOORS UNLOCK OK, OTHER TIMES THEY DON'T. 3. IN EMERGENCIES IT'S IMPORTANT TO BE ABLE TO UNLOCK DOORS QUICKLY. SINCE 99% OF THE TIME WE ALL USE THE BUTTON TO LOCK AND UNLOCK DOORS, USING THE MANUAL LOCKING LEVER IS UNFAMILIAR. IN EMERGENCIES EVERY SECOND COUNTS. THE LOCKING/UNLOCKING SOLENOID MALFUNCTIONING IS CLEARLY A HIGH RISK IN EMERGENCY SCENARIOS. SOME PEOPLE WHO CANNOT AFFORD THE $1600 TO HAVE ALL THE SOLENOIDS REPLACED (AS

Seats
Filed Feb 15, 201160,000 milesPA

TL*THE CONTACT OWNS A 2005 NISSAN MURANO. THE CONTACT STATED THAT THE FRAME BENEATH THE DRIVER'S SEAT WAS BROKEN. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THE FAILURE, AND CONFIRMED THAT THE FRAME ON THE BOTTOM OF THE SEAT NEEDED TO BE REPLACED . THE MANUFACTURER WAS CONTACTED AND DID NOT OFFER ANY ASSISTANCE, STATING THAT THE VEHICLE WAS NOT UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 60,000. UPDATED 3/22/11 *CN UPDATED 03/31/11

Seats
Filed Feb 15, 201185,000 milesMD

THE DRIVER SEAT FRAME BROKE UNDER NORMAL USE. NO UNUSUAL STRESS WAS PLACED ON THE SEAT TO CAUSE IT TO BREAK. WITH THIS IN MIND, THIS COULD BE A SAFETY ISSUE WHILE THE VEHICLE IS BEING DRIVEN. THE BACK SEAT FRAME BREAKING WHILE BEING DRIVEN COULD CAUSE AN ACCIDENT IF THE DRIVER LOOSE CONTROL OF THE VEHICLE WHEN THE SEAT BACK BREAKS; PARTICULARLY IF BOTH SIDES BREAK AT THE SAME TIME. *TR

Latches/Locks/Linkages
Filed Feb 15, 201130,000 milesCA

VEHICLE LOCKING MECHANISMS DO NOT FUNCTION PROPERLY. I PURCHASED MY MURANO BRAND NEW AND EVEN THEN IT HAD A PROBLEM WITH THE GAS TANK COVER OPERATION. IT WOULD WORK BACKWARDS: WHEN YOU LOCK THE VEHICLE IT WOULD OPEN AND VICE VERSA. THEN THE BACK LOCKS STOPPED FUNCTIONING IN CONJUNCTION WITH THE KEY FOB AND THE DRIVER'S CONTROL. LATER IT BECAME AN INTERMITTENT PROBLEM. NOW BOTH OF THE REAR DOOR LOCKS CAN ONLY BE CONTROLLED MANUALLY. THE PASSENGER DOOR HAS STARTED TO DO THE SAME. I'VE ALSO BEEN LOCKED OUT OF MY TRUNK. I BOUGHT GROCERIES AND WAS UNABLE TO OPEN THE TRUNK FROM THE OUTSIDE AND THERE IS NO CONTROL ON THE INSIDE TO OPEN IT EITHER. IN ORDER TO USE THE DOORS AND THEIR LOCKS ACCESS HAS TO BE GAINED FROM OTHER DOORS. IF THE TRUNK LOCKS ITSELF IT BECOMES USELESS AS I CANNOT ACCESS IT. THIS IS A SAFETY ISSUE IN THAT I NEED TO BE ABLE TO OPEN AND CLOSE MY TRUNK IF NEEDED. WHEN THE PROBLEM INITIALLY OCCURRED I WAS UNAWARE AS THERE ARE NO INDICATIONS. I DIDN'T KNOW UNTIL MY YOUNG SON WHO RIDES IN THE BACK SEAT COULD NOT OPEN THE DOOR WHEN I UNLOCKED IT. I HAVE HAD PERSONAL ITEMS STOLEN FROM MY VEHICLE THAT I ASSUMED WAS LOCKED USING THE KEY FOB. STRANGERS CAN ACCESS VEHICLES AND OWNERS WILL BE UNAWARE. THIS IS A SCARY THOUGHT. *TR

Seats
Filed Feb 14, 201175,300 milesIL

DRIVER SEAT LIFTER ASSEMBLY WELD BROKEN. WAS $400 TO REPAIR. I HAVE SEEN IN NUMEROUS FORUMS THAT THIS PROBLEM IS VERY COMMON WITH NISSAN MURANOS. HOW CAN YOU TRUST THAT THE CAR WILL BE SAFE IN A CRASH IF THE DRIVERS SEAT WELDS ARE PRONE TO FAILURE. *TR

Latches/Locks/Linkages
Filed Feb 12, 2011108,000 milesSC

2005 NISSAN MURANO HAS FAULTY ELECTRONIC LOCKS. VIEWED AS A SAFETY ISSUE AS IT PREVENTS THE ABILITY TO GET IN AND/OR OUT IN A QUICK AND EFFICIENT MANNER SHOULD THERE BE AN EMERGENCY. THE DOOR WILL NOT UNLOCK/LOCK USING THE ELECTRONIC DEVICES OR BUTTONS AND IN ORDER TO UNLOCK THE DOOR YOU HAVE TO OPEN ANOTHER DOOR AND REACH OVER AND MANUALLY UNLOCK. I HAVE SIGNIFICANT CONCERNS RELATED TO MY AND MY FAMILY'S SAFETY IN THE VEHICLE. AFTER RESEARCH IT APPEARS THAT THIS PROBLEM IS COMMON AND NISSAN IS NOT TAKING ANY RESPONSIBILITY TO REPLACE OR REPAIR CAUSING SIGNIFICANT (UP TO $1600) FINACIAL COST TO THE OWNER. *TR

Steering › Hydraulic Power Assist › Hose, Piping, and Connections
Filed Feb 10, 201170,650 milesOR

TL*THE CONTACT OWNS A 2005 NISSAN MURANO. THE CONTACT STATED THAT THE HIGH PRESSURE POWER STEERING HOSE WAS CRACKED AND LEAKING FLUID. THE VEHICLE WAS TAKEN TO THE DEALER WHO INSPECTED THE VEHICLE AND INFORMED HIM THAT THEY HAD TO REPLACE THE STEERING HOSE. THE STEERING HOSE HAD TO BE ORDERED AND IT WOULD COST $700 TO REPAIR. THERE WAS NO WARRANTY OR RECALL RELATED TO THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WERE 70,650. UPDATED 03/24/11*LJ THE DEALER REPLACED THE HIGH PRESSURE POWER STEERING HOSE AND POWER STEERING RETURN HOSE AND CLAMPS. UPDATED 08/04/11

Electrical System
Filed Feb 3, 2011NC

2005 NISSAN MURANO DOOR LOCK ACTUATORS HAVE GONE BAD. I HAVE GOOGLED THIS ON LINE AND HAVE FOUND NEARLY EVERY OWNER HAS HAD ELECTRICAL PROBLEMS WITH THIS VEHICLE - THIS BEING ONE OF THE NUMBER ONE ISSUES. HOWEVER, NISSAN REFUSES TO ISSUE A RECALL AND FIX THIS PROBLEM. WHAT IS IT GOING TO TAKE? HOW MANY PEOPLE HAVE TO HAVE THIS PROBLEM BEFORE THEY REALIZE THAT IT IS SOMETHING THEY DID WRONG IN THE MANUFACTURING OF THIS VEHICLE? AM I REALLY GOING TO HAVE TO PAY $1600 TO REPAIR THIS ON A 6 YEAR OLD CAR? NOT GOOD CUSTOMER SERVICE NISSAN!!! *TR

Visibility
Filed Feb 1, 201150,000 milesAZ

MY SUN VISOR HAS BEEN BROKEN FOR NEARLY A YEAR NOW. IT'S ON THE DRIVER'S SIDE AND WILL NOT STAY UP. IF A TALL PERSON IS DRIVING YOU HAVE TO HOLD IT UP FOR THEM SO THEY CAN SEE THE ROAD. THIS IS A VERY SEVERE SAFETY HAZARD. I HAVE A 05 NIACIN MURANO AND ACCORDING TO THE FOLLOWING BLOG, SEVERAL PEOPLE ARE HAVING THE SAME ISSUE. IT SHOULD BE RECALLED AS SOME HAVE SPENT 400.00 TO REPLACE IT ONLY FOR IT TO BREAK AGAIN. HTTP://WWW.NISSANFORUMS.COM/TRUCK-SUV/113557-MURANO-SUN-VISOR-FAILURE.HTML *LN

Unknown or Other
Filed Jan 29, 201199,500 milesTX

FAILURE OF DOOR LOCKING MECHANISM WAS FIRST NOTICED WHEN FUEL FILLER DOOR WOULD NOT OPEN; REMOTE KEY RECYCLED SEVERAL TIMES AND FUEL-FILLER DOOR OPENED. NEXT TIME, SEVERAL MONTHS LATER, THE RIGHT PASSENGER DOOR WOULD NOT OPEN BY PASSENGER. AGAIN, REMOTE KEY RECYCLED SEVERAL TIMES AND DOOR OPENED. YESTERDAY, WHEN TRYING TO UNLOCK THE TRUNK LID THE DOOR-LOCK/UNLOCK MECHANISM FAILED AND TRUNK LID AND RIGHT FRONT PASSENGER DOOR WERE BOTH IMPOSSIBLE TO OPEN. AFTER MANY ATTEMPTS USING BOTH THE REMOTE KEYPAD AND USING THE MANUAL KEY METHOD THE DOORS WERE FINALLY UNLOCKED. TO TEST THE SYSTEM , THE DOORS WERE LOCKED USING THE MANUAL KEY AND BOTH THE TRUNK LID AND THE RIGHT FRONT PASSENGER DOORS REMAINED UNLOCKED. THE SYSTEM IS UNRELIABLE FOR SECURITY PURPOSES AND POTENTIALLY LIFE-THREATENING IN CASE THE PASSENGERS NEEDED TO EGRESS THE VEHICLE QUICKLY IN CASE OF BEING STALLED ON RAILROAD TRACKS, FIRE OR IN A WATER SUBMERSION SITUATION.

Exterior Lighting
Filed Jan 27, 201133,000 milesCA

HEADLIGHT LAMP CASE LEAKS CAUSING WATER TO SEEP IN AND CAUSE POTENTIAL SHORTAGE OF LAMPS. THIS CAN BE SERIOUS WHEN DRIVING AT NIGHT. *TR

Power Train › Automatic Transmission
Filed Jan 24, 201172,130 milesKS

WHEN I FIRST START MY CAR IN THE GARAGE IT JUST DIED RIGHT AWAY NO LIGHTS. THEN I STARTED IT UP AGAIN, DROVE TO THE GROCERY STORE ABOUT 2 MILES AWAY. I THEN GOT INTO THE CAR TO DRIVE OUT OF THE HIGHWAY HEADED FOR HOME. TRAVELING ABOUT 1 MILES IN THE MIDDLE OF TURNING INTO A VERY BUSY MAIN STREET, MY CAR JUST SLOW DOWN AND I PUSHED ON THE GAS PEDAL THE CAR WOULD IDLE AND NOT MOVE. IT WAS A VERY SCARY MOMENT BECAUSE MANY CARS COMING CLOSE HITTING ME AND OTHER CARS ALMOST COLLIDED INTO EACH OTHER. I TRIED TO TURN THE CAR OFF AND ON JUST TO GET THE CAR MOVING OUT OF THE TRAFFIC. IT WOULD NOT LET ME ACCELERATE, THEN IT WOULD SHAKE AND SIT THERE. MY DAUGHTER AND I WERE SCARED TOO DEATH AND PRAYED THE WHOLE TIME. FINALLY I CALLED DESPERATELY BEGGING FOR THEM TO COME AND AFTER ABOUT 45MINUTES THE TOW COMPANY TRUCK SHOWED UP. I CHANGED MY OIL FAITHFULLY AND NEVER HAD ANY PROBLEMS OR LIGHTS WOULD TELL ME MY CAR IS IN TROUBLE. I HAD TO TOW THE CAR TO THE NEAREST NISSAN DEALER ACROSS THE TOWN. I WENT HOME ALL STRESSED OUT BECAUSE I COULDN'T AFFORD A CAR PROBLEM AND THE COST. I JUST GOT OUT OF SURGERY A WEEK AGO. I WAS SEARCHING WHAT KIND OF PROBLEM COULD I POSSIBLY HAVE, THEN I CAME ACROSS ALOT OF PEOPLE HAVE THE SAME ISSUE LIKE I DID. THEN ON MONDAY, THE DEALER CALLED AND ASKED IF I HAD TRANSMISSION I TOLD THEM NO. THE MAIN SERVICE MAN FROM NISSAN DEALER TOLD ME THAT THE TRANSMISSION HAS A MAJOR PROBLEM AND HAD TO BE REPLACED. MY HEART JUST DROPPED AND IT'S A GOOD THING THAT HE SAID THE

Latches/Locks/Linkages
Filed Jan 23, 201147,000 milesCT

DOOR LOCKS ON 2005 NISSAN MURANO DON'T ALWAYS OPEN. THIS IS A SAFETY ISSUE IN CASE OF EMERGENCY THAT YOU HAVE TO GET OUT THE CAR. *LN

Visibility
Filed Jan 21, 201180,000 milesKS

TL*THE CONTACT OWNS A 2005 NISSAN MURANO. WHILE DRIVING 35 MPH THE SUN VISOR ON THE DRIVERS SIDE BROKE AND CONTINUED TO FALL IN HER FACE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE COST TO REPAIR THE SUN VISOR WAS $400. THERE ARE NO RECALLS OR WARRANTIES. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000. UPDATED 03/08/11

Seats
Filed Jan 14, 201189,000 milesMA

DRIVER'S SEAT. UNDERNEATH THE REAR OF DRIVER'S SEAT IS A METAL BRACKET THAT SNAPPED, CAUSING SEAT TO ROCK. BROUGHT IT TO TWO PLACES AND WAS TOLD IT'S PROBABLY A FACTORY DEFECT. BROUGHT BACK TO DEALER AND ALSO FILED A CLAIM WITH DEALER'S CONSUMER AFFAIRS DEPARTMENT AND WAS TOLD THERE WAS NOTHING THEY COULD DO ABOUT IT AS FAR AS A FACTORY RECALL OR REPAIRING AT NO COST TO ME. *TR

Power Train
Filed Jan 13, 2011109,000 milesKS

CAR WOULD NOT DRIVE WHEN IN DRIVE AND NOW THE TRANSFER CASE IS OUT

Seats
Filed Jan 8, 201165,378 milesNY

NISSAN MURANO 2005 FRONT DRIVER SEAT HAS COME LOOSE ON ONE SIDE, IS LOPSIDED AND ROCKS BACK AND FORTH WHILE CAR IS IN MOTION,WHILE TURNING,BRAKING AND WHEN IT COMES TO A STOP. EVEN WHILE YOU ARE WEARING YOUR SEAT BELT YOU HAVE NO SAFETY RESTRAINT AS YOUR BODY IS PROJECTED FORWARD AND SIDEWAYS FROM YOUR SEAT WHILE DRIVING. I WEIGH 170 AND MY WIFE, WHO IS THE PRIMARY DRIVER WEIGHS 125 LBS. DURING ONE DRIVING INCIDENT,MY WIFE WAS AVERTING A TREE LIMB ON THE ROAD AND MADE A QUICK, BUT SLOW TURN ONLY TO BE JOSTLED TO THE SIDE OF THE CAR AND HITTING HER HEAD ON THE DRIVER WINDOW. LUCKILY SHE WAS NOT INJURED AS THE TURN WAS MINIMAL. NOTHING EXTRAORDINARY HAPPENED TO LEAD TO THE SEAT BREAK. ONE DAY MY WIFE SAT IN THE SEAT AND NOTICED IT FELT FUNNY. THE SEAT REPAIR IS NOT UNDER WARRANTY. COST OF REPAIR WOULD BE UPWARDS OF $1200. AN AMOUNT WE CANNOT AFFORD. *LN

Seats
Filed Jan 7, 2011101,000 milesTX

DRIVER SEAT SUPPORT FRAME POPPED WHILE ON THE INTERSTATE AND LEANED FORWARD AND TO THE LEFT. THIS CAUSED ME TO ALMOST HIT ANOTHER CAR BESIDE ME. NOW THE SEAT ROCK IS LIKE A ROCKING CHAIR AND MOVES WITH THE MOVEMENT ON THE CAR. *TR

Fuel System, Gasoline › Storage › Tank Assembly
Filed Jan 5, 201152,000 milesOH

TL*THE CONTACT OWNS A 2005 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS OVER A BUMP, THE SUN VISOR WOULD FALL DOWN WITHOUT ASSISTANCE. THE SUN VISOR WOULD REMAIN IN AN UPWARD POSITION WHEN SECURED WITH VELCRO STRAPS. IN ADDITION, THE PASSENGER SIDE AIR BAG SENSOR WOULD NOT FUNCTION. WHILE DISPENSING FUEL THE AUTOMATIC NOZZLE CLICKED OFF CONTINUOUSLY. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 06V003000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY). THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000.

Visibility
Filed Jan 5, 201170,000 milesCA

I OWN A 2005 NISSAN MURANO. THE SUNVISOR ON THE DRIVER'S SIDE WOULDN'T STAY UP AND WAS RIGHT IN MY LINE OF SIGHT. I HAD IT REPLACED AND COST NEARLY $400. NOW THE PASSENGER SIDE WON'T STAY UP EITHER. THE PRICE HAS INCREASED TO NEARLY $500!!! THIS IS A SAFETY HAZARD AND NEEDS TO BE RECALLED BY NISSAN. I CAN'S SAFELY DRIVE THE CAR WITH THE SUN VISOR ALWAYS IN THE DOWN POSITION. I HAVE TRIED VELCRO AND IT WON'T HOLD IT UP. I SAW ONLINE THERE HAVE BEEN MULTIPLE COMPLAINTS ABOUT THIS PROBLEM AND NISSAN REFUSES TO HELP ANY OF THEIR CUSTOMERS EXCEPT TO PAY THE COST OF REPLACEMENT. THIS IS A SAFETY ISSUE AND NISSAN NEEDS TO ISSUE A RECALL ON THEIR SUN VISORS. *TR

Seats
Filed Dec 30, 2010107,000 milesOK

THE DRIVERS SEAT FRAME BROKE FOR NO APPARENT REASON. THE VEHICLE HAS NEVER BEEN WRECKED.

Seats
Filed Dec 29, 201081,000 milesCT

WHILE DRIVING ALONG, I TOOK A SLIGHT TURN AND HEARD A CRACK SOUND. ALL OF A SUDDEN THE BACK LEFT CORNER OF MY DRIVER SEAT FELL, UPON STOPPING THE VEHICLE, I FOUND I CAN NOW EASILY "ROCK" MY DRIVER SEAT UP/DOWN. DUE TO THIS, I HAVE SEVERE BACK STRAIN WHILE DRIVING ALONG WITH GREAT CONCERNS OF SAFETY, IF I GO OVER A BUMP WILL MY FOOT SLIP OFF THE ACCELERATOR OR BRAKE? IF, IN AN ACCIDENT WILL I END UP IN THE BACK SEAT WHILE THE VEHICLE IS IN DRIVE? IS MY YOUNG FAMILY IN JEOPARDY? *TR

Visibility
Filed Dec 23, 201062,000 milesMS

WHILE DRIVING AT HIGHWAY SPEEDS THE SUN VISOR ON BOTH DRIVERS AND PASSAGER SIDE SWING DOWN AND BLOCK THE VISION OF THE DRIVER. THE COST TO REPLACE THE VISORS IS $800.00, AT THIS COST IT MAKES YOU THING NISSAN IS AWARE OF THIS PROBLEM AND CHOOSES TO MAKE A PROFIT ON THESE INSTEAD ON CONSIDERING THE SAFETY ASPECT OF THEIR CUSTOMERS. I FEEL THERE SHOULD BE A SAFETY RECALL AFTER READING THE NUMBER OF COMPLAINTS ON THIS. *LN

Electrical System
Filed Dec 23, 201071,250 milesCO

THE FRONT DRIVERS DOOR IS FAILING TO LOCK OR UNLOCK FROM KEY FOB OR FROM LOCK/UNLOCK SWITCH ON DRIVER'S DOOR. *LN

Electrical System
Filed Dec 23, 201065,000 milesCO

TIRE PRESSURE MONITORING SYSTEM (TPMS) WARNING LIGHT STAYS ON AFTER DRIVING ABOUT 10 MILES. LIGHT DOES NOT RETURN AFTER RESTARTING VEHICLE UNTIL DRIVEN ANOTHER 10 MILES. TIRE PRESSURE CHECKED AND RECHECKED, BUT NO PROBLEM WITH PRESSURE, AROUND 35 PSI. *LN

Visibility
Filed Dec 23, 201042,000 milesNE

TL*THE CONTACT OWNS A 2005 NISSAN MURANO. WHILE DRIVING 35 MPH THE DRIVER SIDE SUN VISOR FELL DOWN EVERY TIME HE DROVE OVER A BUMP IN THE ROAD. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT IT WOULD COST $400 TO REPLACE THE SUN VISOR. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 42,000.

Visibility
Filed Dec 20, 201063,000 milesNH

I OWN A 2005 NISSAN MURANO AND HAVE UNCOVERED A VEHICLE DEFECT THAT IS A SAFETY HAZARD. THE SUN VISORS ARE A DEFECTIVE DESIGN AND KEEP FLIPPING COMPLETELY DOWN AND BLOCKING THE VIEW THROUGH THE WINDSHIELD. IN SOME OF THE MOST INOPPORTUNE TIMES, YOUR VISION GETS COMPLETELY BLOCKED UNTIL YOU FLIP IT BACK UP. THAT IS VERY DANGEROUS IN THE SNOW, RAIN, HEAVY TRAFFIC, OR AT NIGHT. SOMETIMES IT CAN DROP 2 - 3 TIMES A MINUTE. THIS IS A PROBLEM ON THOUSANDS OF 2003 TO 2007 MURANOS. REPLACING THE SUN VISOR IS PROHIBITIVELY EXPENSIVE AT $400 EACH AND SINCE THIS FLAW HAS NOT BEEN ADDRESSED AT ALL BY NISSAN, YOU ARE ONLY REPLACING A DEFECTIVE VISOR WITH A NEW ONE THAT WILL BECOME DEFECTIVE IN A COUPLE OF YEARS. I REPLACED MY DRIVER'S SIDE VISOR 2 YEARS AGO BECAUSE OF THIS DEFECT AND THE REPLACEMENT ONE IS NOW DROPPING AGAIN. NISSAN HAS A TSB TO REPLACE THE CLIP THAT HOLDS THE MIRROR SIDE OF THE VISOR BUT THAT DOES NOT ADDRESS THE ISSUE. THE PROBLEM IS A DEFECTIVE VISOR, NOT THE CLIP. THE VISOR SHAFT THAT INSERTS INTO THE CLIP LOOSENS INSIDE THE VISOR AND ROTATES, AND THAT IS THE DEFECT. THE WEIGHT OF THE VISOR EASILY OVERCOMES ANY FRICTION THE SHAFT HAS INSIDE THE VISOR AND DOWN IT COMES. NISSAN REFUSES TO DO ANYTHING ABOUT THIS SAFETY DEFECT. THEY WON'T COVER IT ON THE EXTENDED WARRANTEES. THERE SHOULD BE A SAFETY RECALL TO ADDRESS THIS SAFETY HAZARD. IS THERE ANYTHING THAT CAN BE DONE EXCEPT THROW $400 TO NISSAN EVERY 2 - 3 YEARS TO REPLACE EACH SINGLE VISOR WITH ANOTHER DEFECTIVE ONE?

Visibility
Filed Dec 18, 201059,000 milesCA

WITHOUT WARNING, THE DRIVER'S SIDE VISOR OF MY 2005 NISSAN MURANO DISCONNECTED AND BLOCKED MY VISION WHILE DRIVING. SINCE THEN IT DOES NOT STAY IN PLACE AND IS A CONSTANT DISTURBANCE WHILE DRIVING BECAUSE IT DOES NOT STAY IN PLACE. I WAS ADVISED THAT IT IS NOT COVERED ON MY EXTENDED WARRANTY. I DID SOME INTERNET RESEARCH AND DISCOVERED THAT THIS IS AN ONGOING PROBLEM WITH THIS MODEL CAR. IF YOU COMPLAIN ENOUGH, SOME DEALERS HAVE REPLACED IT FOR NO CHARGE. IN MY CASE I WAS GIVEN A QUOTE OF $320 TO REPLACE IT. *TR

Visibility
Filed Dec 16, 201070,000 milesFL

TL*THE CONTACT OWNS 2005 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 70 MPH THE SUN VISOR FELL DOWN ON ITS OWN MAKING IT DIFFICULT FOR THE DRIVER TO SEE THE ROAD. HE CONTACTED THE MANUFACTURER AND WAS INFORMED THAT HE WOULD HAVE TO REPLACE THE SUN VISOR. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

Power Train
Filed Dec 13, 201087,000 milesNC

REAR DIFFERENTIAL ON NISSAN MURANO WITH 87K MILES JUST BLEW UP AS WE WERE DRIVING ON THE HIGHWAY. THE CAR HAD BEEN TO A BODY SHOP FOR A NEW BUMPER, OIL CHANGE, AND NEW TIRES WITHIN THE LAST MONTH, AND NONE OF THESE EXPERTS NOTICED ANY ISSUES WITH LEAKING FLUID ETC. THE NISSAN SERVICE CENTER TOLD US THE FLUID WAS COMPLETELY GONE (WAY BEFORE IT EVER SHOULD HAVE BEEN AN ISSUE). THIS VEHICLE DOES NOT HAVE A HITCH AND HAS ONLY BEEN USED FOR URBAN/HIGHWAY USE. WHEN THE DIFFERENTIAL BLEW UP, IT DESTROYED BOTH REAR AXLES, WHICH COULD HAVE CAUSED US TO HAVE AN ACCIDENT. BEST CASE SCENARIO, IT ONLY COSTS US $4000 TO FIX. *TR

Seats
Filed Dec 12, 201050,300 milesNV

THIS IS A SAFETY ISSUE THAT AFFECTS ALL 2005 NISSAN MURANOS. THE DRIVERS SEAT SUPPORT HAS A DESIGN FLAW MAKING THE VEHICLE UNSAFE TO DRIVE, THE FLAW IS IN THE DESIGN AND CONSTRUCTION OF THE DRIVER'S SEAT SUPPORT. IT MAKES THE SUPPORT SUPPORT SO FRAGILE THAT IT BREAKS, THUS DISCONNECTING THE SEAT FROM THE SEAT RAIL. THIS SUPPORT WILL BREAK DURING AN ACCIDENT, OR SUDDENLY, WITHOUT WARNING, WHILE THE CAR IS IN MOTION. IF BROKEN DURING AN ACCIDENT, THE SEAT WILL NOT PERFORM ACCEPTABLY AS PART OF THE SAFETY RESTRAINT SYSTEM; (THE SAFETY RESTRAIN SYSTEM IS COMPRISED OF THE SEAT, THE SEAT BELTS, AND THE AIRBAGS. THEY WORK TOGETHER TO MINIMIZE INJURY IN THE EVENT OF AN ACCIDENT. WITH THE SEAT LOOSE, THE ENTIRE SYSTEM'S FUNCTION IS FATALLY COMPROMISED); AGGRAVATED INJURIES OR UNNECESSARY DEATH MAY RESULT. IF THE FAILURE OCCURS WHILE DRIVING, THE DESIGN FLAW COULD CAUSE AN ACCIDENT. IN MY CAR, THE SEAT BROKE WHILE DRIVING AT SLOW SPEED, MAKING A LEFT TURN IN A RESIDENTIAL AREA. THERE WAS NO WARNING, JUST AN NOISE, AND THE SEAT SUDDENLY WAS LOOSE. I TOOK IT IN FOR REPAIR IMMEDIATELY, THE MECHANIC STATED THAT HE HAS SEEN SEVERAL OF THESE RECENTLY, NISSAN IS STONEWALLING CUSTOMERS ON THIS, THE REPAIR IS VERY EXPENSIVE. THUS MANY ARE CHOOSING TO CONTINUE TO DRIVE THEIR CAR WITH THE SEAT BROKEN, IN ORDER TO AVOID THE HIGH COST OF REPAIR. THIS REPRESENTS A GROWING POPULATION OF UNSAFE VEHICLES ON THE ROAD. AS STATED ABOVE, THESE VEHICLES ARE NOT ONLY UNSAFE FOR THEIR OWNER/DRIVERS, THEY ALSO

Seats
Filed Dec 9, 201062,000 milesWA

I AM WRITING IN REGARD TO A 2005 NISSAN MURANO. THE DRIVER'S SEAT SUPPORT BRACKET HAS BROKEN. THE SEAT IS LOOSE AND ROCKS AND WOBBLES. A DRIVER CANNOT SIT SECURELY IN THE SEAT AS IT MOVES WHILE YOU ARE DRIVING. IN LOOKING UNDER THE SEAT IT SHOWS THAT THE LEFT STEEL BRACKET HAS TOTALLY BROKEN IN HALF LEAVING THE SEAT UNSUPPORTED. I TOOK THE CAR INTO THE DEALERSHIP AND THEY SAID IT IS NOT COVERED BY NISSAN, AND SINCE WE ARE OUT OF WARRANTY, IT WILL COST $900.00. I CANNOT AFFORD THIS SO THE SEAT REMAINS BROKEN. I ASKED THE MECHANIC ABOUT IT AND HE SAID THEIR HANDS ARE TIED AS NISSAN WILL NOT AUTHORIZE THE REPAIR ON A RECALL BASIS. THE MECHANIC HAS SEEN SEVERAL OF THESE, BUT HE SAID THAT OURS IS THE WORST ONE HE HAS SEEN. MOST OF THE OTHERS HAVE JUST BEEN WOBBLY, BUT OURS IS TOTALLY BROKEN. HE OFFERED TO TALK TO SOMEONE AT NISSAN ABOUT IT AND "GO TO BAT FOR US". THIS SHOULD BE A RECALL ITEM AS MORE THAN 8,000 HAVE REPORTED THIS PROBLEM. IF THERE IS EVER AN INJURY TO A DRIVER AS A RESULT OF A BROKEN SEAT THERE WILL BE A LAW SUIT THAT WILL COST THEM MORE THAN THE RECALL. *TR

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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