TL* - THE CONTACT CALLED REGARDING A 2005 NISSAN MURANO. THE CONTACT STATED THERE WERE STRONG GAS FUMES COMING FROM THE VEHICLE. THE GAS FUMES WOULD FILL THE GARAGE. THE CONTACT TOOK THE VEHICLE TO THE NISSAN DEALER AND THE FUEL SYSTEM WAS REPLACED. THE CONTACT STATED THAT THE SMELL GAS FUMES CONTINUED. THE CONTACT RECEIVED A RECALL FOR THE FUEL SYSTEM IN APRIL 2006. THE FAILURE MILEAGE WAS 16,000. THE FUEL SYSTEM WAS REPLACED AGAIN. THE DEALER ALSO ADDED FUEL TANK PROTECTORS. THE CONTACT CONTINUED TO SMELL GAS FUMES. IN JANUARY 2007, THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER BECAUSE OF THE GAS FUMES. THE DEALER REPLACED THE EVAPORATOR CANISTER BECAUSE THEY FOUND GAS IN IT. THE FAILURE MILEAGE WAS 27,000. THE CONTACT WAS TOLD THIS WAS THE REASON FOR THE GAS FUMES. THE CONTACT STATED THAT WHEN SHE RETURNED HOME SHE SAW SOME TYPE OF TAR SEALANT AROUND THE FUEL TANK ASSEMBLY. THE DEALER DID NOT INFORM HER OF THIS. THE CONTACT STATED THE GAS FUMES WERE NOW WORSE. THE CONTACT HAS BEEN IN CONTACT WITH THE NISSAN CORPORATE OFFICE. THE CONTACT STATED THE GAS FUMES WERE MAKING HER ILL. *AK
2005 Nissan Murano complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2005 record →
TL* - THE CONTACT STATED THAT ON A CLEAR SKY DAY WHILE DRIVING AT 60 MPH THE STEERING WHEEL LOCKED. THE CAR FLIPPLED OVER AND IT WAS TOTALED. THE CONTACT FELT THAT THE VEHICLE SHOULD BE COVERED UNDER NHTSA RECALL CAMPAIGN 06V401000. *AK THE CONSUMER HAS PROVIDED A COPY OF A CONSUMER'S REPORT AND USED CAR BUYING GUIDE IN 2007, HOWEVER THE INFORMATION DOES STATE 2003 AND 2004 MODELS AND THE PROBLEM WAS FIXED IN 2005 MODELS. UPDATE 04/30/07*TR
THE LED TAIL LIGHTS ON THE NISSAN MURANO STROBE AT A VERY HIGH FREQUENCY. MY VISUAL ACUITY SEES THIS STROBE EFFECT AS TRAILS OF LIGHT FROM THE TAIL LIGHTS. THIS IS PARTICULARLY DANGEROUS WHEN SEEN AT A DISTANCE AT THE LIGHT TRAILS OBSCURE OTHER OBJECTS. *NM
ON THE DATE LISTED, WHILE ENTERING TRAFFIC FLOW FROM A PARKING LOT, MY 2005 NISSAN MURANO SUDDENLY LOST POWER AND ENTER THE "FAIL SAFE" (LIMP HOME) MODE WHERE THE VEHICLE HAD NO ACCELERATION. THIS WAS A SUDDEN FAILURE AND THERE HAD BEEN NOR WERE THERE ANY INDICATIONS OF ANY DEVELOPING PROBLEMS WITH THE VEHICLE. THE ONLY WARNING LIGHT WAS THE MIL AND THE PHYSICAL LOSS OF POWER. THERE WAS NO ACCIDENT, BUT THE FAILURE COULD HAVE RESULTED IN A T-BONE COLLISION SINCE THE ONCOMING TRAFFIC WAS APPROACHING AT 50 MPH AND THERE WAS VIRTUALLY NO RIGHT HAND EMERGENCY PULL-OFF AREA ON THE ROADWAY TO SAFELY PLACE THE VEHICLE OUTSIDE TRAVEL LANES. THE VEHICLE WAS TOWED TO THE DEALER FOR UNDER WARRANTY REPAIR. THIS REPAIR TOOK LESS THAN AN HOUR AND THE CAUSE OF THE PROBLEM WAS DESCRIBE TO ME AS A DIRTY OR LOOSE ELECTRICAL GROUND TO THE ECM. *JB
OUR 2005 NISSAN MURANO WHICH WAS UNDER ONE YEAR WARRANTY AT THE TIME OF ENGINE PROBLEM STARTED THE FAILURE BY EMITTING UNUSUAL SMOKE FROM THE MUFFLER AND UNEXPLAINED SUDDEN SHAKING OF THE ENGINE WHEN ENGINE IS ON WHILE THE CAR STANDING. WE DROVE OUR NISSAN MURANO TO THE DEALER WORKSHOP NEXT DAY. AT ARRIVAL OF THE WORKSHOP THE SERVICE MECHANIC BROUGHT HIS COMPUTERIZED HANDHELD INVESTIGATOR AND CONNECTED TO THE ENGINE ELECTRICAL SYSTEM WHICH IS LOCATED JUST UNDER THE STEERING AND STARTED THE ENGINE. SUDDENLY THERE WAS A HUGE PILE OF THICK BLACK SMOKE RISING FROM THE BOTH MUFFLER OUTLETS. FROM THAT POINT OUR NISSAN MURANO WAS ADMITTED FOR INVESTIGATION ( SINCE END OF AUGUST 2006 ). THE DEALER REFUSED TO RECOGNIZE WARRANTY PERIOD AND INSISTED THAT ANY REPAIR TO BE MADE AT OUR EXPENSE. AFTER ALL POSSIBLE EFFORT TO CONVINCE THE NISSAN DEALER HERE IN DUBAI TO STICK WITH THE WARRANTY PERIOD, FINALLY WE HAD NO CHOICE BUT TO GO REPAIR OF OUR NISSAN MURANO AT OUR OWN EXPENSE. I INCLUDE HERE THE ESTIMATED COSTS AND DETAILS OF PARTS THAT NEEDED TO REPLACED. OUR NISSAN MURANO IS STILL IN THE DEALER WORKSHOP AND NO NEWS FROM THEM YET. *JB
EXITING PARKING LOT ONTO ROADWAY, ENGINE HESITATION WITH LITTLE ACCELERATION, AWD LOCK COMES ON, SERVICE ENGINE SOON COMES ON. TURN OFF ROADWAY, SHUT OFF VEHICLE AND RESTART, NO ACCELERATION POWER, MALFUNCTION INDICATOR LIGHTS STILL ON - CANNOT DRIVE VEHICLE. NEXT MORNING TOWED TO DEALERSHIP; REPORT IS A CODE U1000 - ELECTRICAL AND GROUND WIRE PROBLEM. TSB PROCEDURE FOLLOWED BASED ON THE CODE. HOWEVER, TSB SAYS IT APPLIES TO THE CODE ONLY WHEN NO MALFUNCTION INDICATORS LIGHTS ARE ON. THEREFORE, I DO NOT BELIEVE PROBLEM IS FIXED. ALSO, SINCE THEN A VIBRATION IS DETECTED THROUGH THE GAS PEDAL WHEN ACCELERATING. SERVICE MANAGER AND TECH TEST DROVE AND STATED THERE WAS SOMETHING DETECTED BUT NO FIX SINCE THERE IS NO TSB FOR THIS KIND OF PROBLEM.
WHILE DRIVING THE CONSUMER'S 2005 NISSAN MURANO CAME TO A SUDDEN STOP DUE TO PROBLEMS WITH THE THROTTLE, THROTTLE CHAMBER AND/OR ACCELERATOR. *KB *NM
ALL WARNING LIGHTS CAME ON IN THE VEHICLE AND IT WOULD NOT RUN PROPERLY. COULD HAVE CAUSED AN ACCIDENT IF TRYING TO PULL OUT INTO TRAFFIC. THROTTLE CHAMBER WAS REPLACED, BUT NOW (8/26) THE SAME THING HAS HAPPENED AGAIN. *JB
DT*: THE CONTACT STATED THE AIR BAG LIGHT DID NOT ILLUMINATE SIGNIFYING A MALFUNCTION WITH THE AIR BAG SENSOR. THE VEHICLE WAS TAKEN TO THE DEALER WHO DETERMINED THAT THERE WERE 5 ESSENTIAL PARTS TO THE AIR BAG SYSTEM AND THEY WOULD ONLY REPLACE 1 PART. AFTER THE REPAIR, THE AIR BAG SENSOR MALFUNCTIONED AGAIN. THE VEHICLE WAS TAKEN TO THE DEALER WHO DETERMINED THAT THE VEHICLE NEEDED ALL 5 PARTS OF THE AIR BAG SYSTEM REPLACED HOWEVER, ONLY 1 PART COULD BE REPLACED PER VISIT. THE MANUFACTURER WAS CONTACTED WHO CONCURRED WITH THE DEALER FOR THE VEHICLE REPAIR REMEDY. UPDATED 11/21/2006 - *NM
2005 NISSAN MURANO. THE FRONT BRAKE ROTORS HAVE BOTH CRACKED IN LESS THAN 15,000 MILES. NISSAN SAYS THEY WILL NOT REPLACE DUE TO THE BRAKE WARRANTY BEING 12,500 MILES. THE VEHICLE WAS NOT ABUSED OR DRIVEN HARSHLY. THIS IS MY FAMILY CAR, IT IS TREATED WITH MUCH RESPECT. *NM
DT*: THE CONTACT STATED WHILE DRIVING 60 MPH ON THE HIGHWAY, THE VEHICLE STALLED WITHOUT WARNING. ALTHOUGH NO ATTEMPT WAS MADE TO RESTART THE ENGINE, THE VEHICLE WAS TOWED TO A DEALER. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE, BUT RESET THE COMPUTER. AFTERWARDS THE COMPUTER WAS RESET THE VEHICLE STALLED AGAIN. THE VEHICLE WAS TOWED BACK TO THE DEALER. THE SERVICE DEPARTMENT DETERMINED THAT THE AUTOMATIC TRANSMISSION NEEDED TO BE REPLACED. *AK UPDATED 6/16/2006 - *NM
BOTH FAILURES 4/8/06 AND 5/1/06 - PAUSE IN STARTING, ENGINE HESITATIONS WHEN RUNNING,AWD LOCK COMES ON, SERVICE ENGINE SOON COMES ON, NO ACCELERATION POWER - CANNOT DRIVE VEHICLE. BOTH TIMES SAME CODE U1000 - ELECTRICAL AND GROUND WIRE PROBLEM. I HAVE BEEN LEFT STRANDED TWICE IN THIS VEHICLE AND FEEL VERY UNSAFE! *JB
DT*: THE CONTACT STATED THE FUEL TANK LEAKS. THE CONTACT CAN STILL SMELL GAS FUMES VERY STRONGLY. AN NHTSA RECALL, # 06V054000 AND 06V003000 WAS PERFORMED ON THE VEHICLE CONCERNING, THE FUEL SYSTEM, GASOLINE: STORAGE: TANK ASSEMBLY HOWEVER, THE RECALL DID NOT REMEDY THE PROBLEM. THE VEHICLE IS CURRENTLY AT THE DEALERSHIP AWAITING INSPECTION.
WHILE ON A MAJOR ROAD WITH FOR OUR FAMILY VACATION, OUR MURANO EXPERIENCED A COMPONENT FAILURE. SPECIFICALLY, OUR ROAD TRIP ORIGINATED FROM CENTRAL NEW JERSEY WITH SEVERAL DESTINATIONS SCHEDULED FOR SEVERAL CENTRAL AND SOUTHERN FLORIDA LOCATIONS. ALL WAS NORMAL UNTIL OUR JOURNEY FROM MIAMI TO DEBARY, FL WHERE SLIGHT INDICATORS OF A MALFUNCTION BEGAN TO MANIFEST ITSELF. WHILE CRUISING ON INTERSTATE 95 BETWEEN WEST PALM BEACH AND TITUSVILLE, THE CRUISE CONTROL SPONTANEOUSLY DISENGAGED. AFTER SEVERAL ATTEMPTS TO RE-ENGAGE THE SYSTEM YIELDED THE SAME RESULTS, I INITIALLY DETERMINED THAT THERE MAY BE AN INHERENT DIFFERENCE IN THE MURANO'S CRUISE CONTROL SYSTEM VERSUS OTHER CARS I'VE DRIVEN/OWNED AND DECIDED THAT I WOULD LOOK INTO IT AT A LATER TIME. LATER IN THIS SAME TRIP (SPECIFICALLY BETWEEN TITUSVILLE AND SANFORD FLORIDA), I WAS ON A DESOLATE ROAD (ROUTE 46) WHEN THE MURANO'S 'SERVICE ENGINE' LIGHT ILLUMINATED AND IT SEEM TO BE STUCK IN 2ND GEAR. NOTE: THE MURANO HAS A BELT DRIVEN CVT AND NOT A CONVENTIONAL GEAR BOX; NEVERTHELESS, THIS WAS THE MANNER IN WHICH THE PROBLEM CAN BE CHARACTERIZED. MAKING MATTERS WORST WAS THE FACT THAT IT WAS 12:30AM AND ROUTE 46 IS SPARSELY TRAVELED, WITH NO SIGNS OF "CIVILIZATION". (NOT MEANT TO MELODRAMATIC.) FORTUNATELY, I WAS STILL ABLE TO DRIVE THE MURANO (AT NO GREATER THAN 40MPH @ 4,000RPM) TO OUR INTENDED DESTINATION. ON THE FOLLOWING MORNING, I BROUGHT MY MURANO TO DELAND NISSAN WHERE THE SERVICE DEPARTMENT PROMPTLY DETERMINED THAT THE TH
I OWN A 2005 NISSAN MURANO SL [XXX] AND DUE TO RECALL NUMBER 06V048000, I TOOK IN MY VEHICLE TO HAVE THE GAS TANK SHIELD AND SAFETY BELT WEBBING INSTALLED TO ST CHARLES NISSAN INC, ST PETERS, MO (NISSAN DEALER NO. SCN). UPON MY VEHICLE'S RETURN, I FIND THERE IS NO 2ND ROW LH SEAT BELT CLIP FOR ME TO INSERT EITHER THE 2ND ROW LH SEAT BELT OR MY CHILD SEAT SECURING HARNESS INTO. THERE WERE 3 CLIPS PRIOR TO MY TAKING THE VEHICLE INTO THE DEALERSHIP - ONE FOR 2ND ROW RH, ONE IN THE MIDDLE AND ONE FOR 2ND ROW LH. NOW THERE ARE ONLY 2 AND I CAN SEE VISIBLE SIGNS OF THE LH SEAT BELT CLIP HAVING BEING CUT OFF FROM THE SEAT. THIS PREVENTS ME FROM ATTACHING MY CHILD SEAT FOR LH REAR PASSENGER TO USE A SEAT BELT. I AM NOT SURE IF THIS IS THE DEALERSHIPS FAULT OR NISSAN'S DIRECTION TO THE DEALERSHIP TO REMOVE THE SEAT BELT CLIP, BUT AS OF RIGHT NOW THERE IS NO WAY I CAN USE A CHILD SEAT AS THERE IS NO PLACE TO SECURE THE HARNESS ON THE LEFT HAND SIDE. *NM UPDATED 07/16/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
CONSUMER DISSATISFIED WITH THE SAFETY OF THE NISSAN MURANO. *TS ***NAR*** THE CONSUMER RECEIVED A RECALL 06V054000 WHICH REFERENCED THE FUEL TANK. THE RECALL INDICATED THAT A FITTING FOR VAPOR RECIRCULATION, WHICH IS WELDED ON THE FUEL TANK, MAY COME OFF THE FUEL TANK BECAUSE INCORRECT MATERIAL WAS USED. THE DEALER DID NOT HAVE THE PART TO PERFORM THE RECALL REPAIR. *NM
DT*: THE CONTACT STATED WHILE APPLYING BRAKE PRESSURE AT 20MPH OR LESS, THERE WAS INCREASED STOPPING DISTANCE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE DIAGNOSTIC TEST WHERE PERFORMED. THERE WHERE NO FAILURE CODES DETECTED. THE SERVICE MANAGER ALSO, TEST DROVE THE VEHICLE, BUT COULD NOT DUPLICATE THE PROBLEM.
TODAY WHILE OUT OF TOWN WE WERE ATTEMPTING TO REFILL OUR 2005 NISSAN MURANO. AFTER I HAD GOT BEYOND THE HALF FULL POINT SOMEONE AT THE GAS STATION POINTED OUT THAT THERE WAS SOMETHING LEAKING FROM OUR VEHICLE. AFTER CLOSER INSPECTION BY MYSELF AND THEN A MECHANIC AT THE SERVICE STATION IT WAS NOTED TO HAVE A HOLE IN THE GAS TANK. I AM UNSURE WHAT CAUSED THIS HOLE TO OCCUR BEING THAT WE NEVER HEARD ANYTHING ACTUALLY HIT THE VEHICLE. NOT ONLY DID THIS PUT A DAMPER ON OUR WEEKEND GETAWAY BUT WE ALSO FOUND OUT HOW LITTLE COVERAGE THE EXTENDED WARRANTY PROVIDED TO US, WHICH WAS A SHOCK SINCE WE WERE VERY PRESSURED INTO BUYING THIS EXTENDED WARRANTY AND WERE TOLD THAT THE VEHICLE WOULD BE COVERED AND ALSO THAT WE WOULD HAVE 24 HOUR ROADSIDE ASSISTANCE. AFTER CONTACTING THE NISSAN 24HR ROADSIDE ASSISTANCE WE LEARNED THAT WE HAD NO COVERAGE. *JB
DT*: THE CONTACT STATED WHILE THE VEHICLE IDLED, IT STALLED. AFTER THE VEHICLE STALLED THE BRAKE LIGHTS AND OTHER INDICATOR LIGHTS ILLUMINATE. UPON INSPECTION THE DEALERSHIP REPLACED THE OXYGEN SENSOR. THE PROBLEM RETURNED LESS THAN A MONTH LATER. THE VEHICLE IS CURRENTLY AT THE DEALERSHIP.
43 DEGREES, 5 PM, 1561 MILES, 2005 NISSAN MURANO SL I START VEHICLE, BACK UP, PULL OUT OF DRIVEWAY, CAR WILL NOT ACCELERATE. MAX SPEED OBTAINABLE 20 MPH, VERY, VERY SLOW TO GET ANY SPEED. ENGINE WILL REV TO 2500 RPM, WHEN FLOORED, NO ACCELERATION, RETURN HOME. SERVICE ENGINE SOON LIGHT ON SLIP OFF LIGHT ON VEHICLE DYNAMIC CONTROL LIGHT ON PARK VEHICLE AND AND TRY RESTARTING SEVERAL TIMES, CAR STARTS OK, ABOVE THREE LIGHTS COME ON EACH TIME. DO NOT TRY TO DRIVE AGAIN THAT DAY. SAT. EVENING, NO DEALER OPEN. TRY AGAIN SUNDAY, 55 DEGREES, STARTS OK AND ONLY SES LIGHT COMES ON, DRIVES, OK CALL JEFF SMITH NISSAN WARNER ROBINS GA ON MONDAY. SAYS BRING CAR IN. DEALER STATES CAR IS IN "LIMP MODE". THEY KEEP A WEEK. FINDINGS: DTC CODE U1000 CAN COMM CIRCUIT, C1132 ABS CHECK ABS-OK TECHLINE REF #755136 APPLY TSB NTB06-009 DATED FEB 8, 2006 SEEMS OK, NOW. I SHUDDER TO THINK WHAT WOULD HAVE HAPPENED IF IF I HAD BEEN PULLING OUT IN TRAFFIC. *NM
2005 NISSAN MURANO PURCHASED MAY 2005~ 13,000 MILES: I WAS IN PROCESS OF A Y TURN. WHEN I PUT THE CAR IN REVERSE TO BACK UP, THE CAR WOULD NOT MOVE, I PUT THE CAR IN DRIVE IN MADE AN ATTEMPT TO DRIVE FORWARD. THE CAR DID NOT MOVE. THINKING MAYBE I MIGHT BE ON SOMETHING, I PUT CAR IN PARK, GOT OUT AND LOOKED AROUND AND UNDERNEATH MY WHEELS. NOTHING. GOT BACK IN THE CAR AND TRIED TO BACK UP AGAIN. CAR WOULD NOT MOVE. I GOT OUT, STOOD IN FRONT OF THE CAR AND LOOKED AT IT. I COULD READILY SEE THE LEFT FRONT WHEEL WAS TURNED IN THE DIRECTION THEY WERE SUPPOSED TO BE SINCE I WAS IN THE PROCESS OF A Y TURN. HOWEVER, THE RIGHT WHEEL WAS FACING THE OPPOSITE DIRECTION. I KNEW THIS CAR WASN'T GOING NO WHERE. BUT FOR THE LIFE OF ME I DID NOT GET HOW THAT COULD SUDDENLY BE. I DID NOT HIT ANYTHING. THE PAVEMENT WAS FLAT. NO CURBS, NO NOTHING IN THE WAY! I WAS STUCK BLOCKING MY CUL DU SAC. I CALLED THE DEALER. I TALKED TO A GUY IN SERVICE DEPARTMENT. I TOLD HIM WHAT THE SITUATION WAS. HE SAID, "IT SOUNDS LIKE TIE RODS ARE SHOT." I SAID, "ON A NEW CAR?" HE SAID, I WILL CALL THE TOW DRIVER. THERE IS NO VISIBLE DAMAGE UNDERNEATH OR ANYWHERE ON THE VEHICLE TO INDICATE I HIT ANYTHING OR THAT ANYTHING HIT ME. I DID NOT RUN OVER OR HIT ANYTHING. I WAS JUST IN THE PROCESS OF A Y TURN. THE TOW DRIVER ARRIVED. HE WALKED AROUND THE VEHICLE AS I TOLD HIM WHAT HAPPENED. HE SAID, "THIS IS GOING TO BE A PROBLEM!" AS THE CAR WAS BEING PULLED ONTO THE FLATBED TRAILER TOW, I CRINGED, COVERING MY FACE FROM TH
I WOULD LIKE TO INFORM YOU THAT THE WINDSHIELD WASHER SPRAY NOZZLE DOES NOT DIRECT THE FLUID PROPERLY ON THE WINDSHIELD. THIS IS ESPECIALLY TRUE FOR THE PASSENGER SIDE OF THE VEHICLE. WHEN SPRAYING THE WASHER FLUID IT HITS VERY LOW ON THE WINDSHIELD AND DOES NOT ALLOW ANY FLUID TO THE UPPER HALF THE GLASS. IN FACT IT WILL HIT THE WIPER ARM FIRST AND THIS THEN BLOCKS ANY ADDITIONAL FLUID TO HIT DURING THE FIRST PASS. ALSO NOTE THE FOLLOWING OBSERVATIONS. THAT WHEN YOU DRIVING AT HIGHWAY SPEED, THE AIR FLOW OVER THE HOOD DIRECTS THE FLUID TO THE LOWER HALF ON BOTH SIDES. THIS IS DANGEROUS DURING WINTER DRIVING WITH SNOW AND ICE FALLING AND ON THE ROAD. PLACEMENT OF THE NOZZLES ARE IN THE WRONG LOCATION. THEY GET BLOCKED BY SNOW AND ICE. THIS ALSO BECOMES A SAFETY HAZARD. I HAVE TAKEN THE VEHICLE IN AND THEY SAID NOTHING CAN BE DONE ABOUT IT. ''THE NOZZLES CAN NOT BE ADJUSTED''. THIS IS UNACCEPTABLE. I DO NOT KNOW HOW MANY COMPLAINTS YOU HAVE RECEIVED ABOUT THIS SITUATION BUT FROM WHAT I HAVE SEEN ON VARIOUS WEB FORUMS I AM NOT THE ONLY ONE WITH THIS PROBLEM. ARE YOU AWARE OF THE PROBLEM AND IS THEIR A FIX FOR THIS PROBLEM?*JB
THE CURRENT DESCRIPTION HAS TO DO WITH MECHANICAL DEFECTS: I LEASED A BRAND NEW 2005 NISSAN MURANO IN APRIL 2005, AND IN AUGUST OF THAT YEAR THE CAR HAD MAJOR MECHANICAL MALFUNCTIONS THAT INCLUDED: ABS LIGHT CAME ON , INTERNAL FAILURE OF ABS ACTUATOR, AND RIGHT FRONT ABS SENSOR, ENGINE PROBELMS WITH LOSS OF POWER, AND ACCELERATION . NONO CURRENT THROUGH PIN CONNECTORS. HAD TO REPLACE ECM. ENGINE LIGHT CAME ON , INTERNAL FAILURE TO THROTTLE BODY, ALL WHEEL DRIVE LIGHT CAME ON. THEY REPLACED THE ALTERNATOR, I ALSO HAD INTERNAL FAILURE OF A/C AMPLIFIER. MY CAR WAS IN THE SHOP FROM 8/5/05 - 9/13/05 A TOTAL OF 39 DAYS! I CALLED NISSAN ABOUT COMPLYING WITH THE LEMON LAW AND TO NOW THEY HAVE DECLINED TO COOPERATE. I AM CURRENTLY SEEKING LEGAL REPRESENTATION IN THIS MATTER.*AK
DT: CONTACTS STATED WHEN HITTING A BUMP IN THE HIGHWAY THE REAR OF THE VEHICLE WILL GO TO THE RIGHT. THE STEERING WHEEL ITSELF IS 15 DEGREES TO THE RIGHT. THE VEHICLES REAR WHEEL ON DRIVER'S SIDE WILL POINT TOWARD THE PASSENGER'S SIDE OF THE VEHICLE. THIS PROBLEM OCCURS WHEN THE ROADS CONDITIONS ARE WITH SNOW OR ICE. THERE IS NO PRIOR WARNING. THERE IS A NOISE WHEN APPLYING THE FRONT BRAKES. HE CONTACTED THE DEALER. HOWEVER, THEY OFFERED NO FREE REMEDY. *AK
I BOUGHT A NEW 2005 NISSAN MURANO ON 8/8/05. ON 10/31/05, I HIT DEBRIS ON I-95. IT PUNCTURED MY FUEL TANK AND GASOLINE LEAKED FROM IT. I HAD TO CALL THE FIRE DEPARTMENT TO DISPOSE THE GASOLINE. I FILED A COMPLAIN WITH NISSAN CORPORATION. THEY REFUSED TO COMPENSATE ME FOR THE DAMAGE. I HAD TO PAY FOR THE REPLACEMENT OF A NEW FUEL TANK MYSELF. *NM
WHILE TRAVELING SOUTH BOUND ON HWY 95 NEEDLES CALIFORNIA IN A 35 MPH ZONE APIECE OF DEBRIS (POSSIBLY VEHICLE FENDER MOLDING STRIP) STRUCK THE GAS TANK OF OUR 2005 NISSAN MURANO CAUSING THE TANK TO RUPTURE. THE VEHICLE WAS TOWED TO COPPER CANYON NISSAN (LAKE HAVASUE AZ) WHERE THE TANK WILL BE REPLACED. THE COST FOR REPLACEMENT WILL EXCEED $750.00, NOT INCLUDING LOSS OF FUEL. MY WIFE WHO WAS DRIVING AT THE TIME IS NINE MONTHS PREGNANT AND UPON PARKING THE VEHICLE AT HER WORK LOCATION WAS INFORMED OF THE LEAK. THE POSSIBLE HAZARDS WITH THIS ARE TREMENDOUS. THE FIRE DEPARTMENT WAS NOTIFIED SO THEY COULD PLACE QUICK SPILL CLEAN UP DUE TO THE FUEL LEAKING ON, AND RUNNING DOWN THE STREET. THE TANKS RUPTURE WAS CATASTROPHIC CAUSING THE FUEL LEAK TO BE EXCESSIVE AND FROM MULTIPLE HOLES. THE TOW TRUCK OPERATOR INCREASED THE HOLE TO RELEASE THE REST OF THE FUEL FOR TRANSPORTATION. HE (TOW DRIVER) STATED THAT THE RUPTURE WAS SIGNIFICANT AND DANGEROUS. THE SERVICE DEPARTMENT WAS NOTIFIED OF THE NHTSA FINDING AND STATEMENT ON 9-21-05 (RE: OPENING INVESTIGATION INTO MURANO TANK LEAKS FROM ROAD DEBRIS) AT WHICH TIME THEY STATED THEY WERE UNAWARE OF SUCH A PROBLEM BUT WOULD CONTACT NISSAN. I WILL ALSO BE FOLLOWING UP A COMPLAINT TO NISSAN ABOUT THIS POSSIBLE HAZARD. *JB
DT: THE WINDSHIELD IS DISTORTED. THE GLASS IS WAVY, AND IT IS HARD TO SEE OUT OF. THE WINDSHIELD THE PROBLEM WAS WITH THE OUTER SIDES OF THE WINDSHIELD. THE CONSUMER NOTICED THE PROBLEM ABOUT TWO WEEKS AFTER PURCHASING IT. THIS OCCURRED ON APRIL 5, 2005. WHEN THE CONSUMER WENT TO TWO DIFFERENT DEALERSHIPS, HE WAS ADVISED THAT EVERY VEHICLE OF THAT YEAR, MAKE, AND MODEL HAD THE SAME PROBLEM. WHEN HE CONTACTED THE MANUFACTURER, THEY SAID THAT THEY WERE MADE THAT WAY. THE CONTACT STATES THAT THE VEHICLE WAS SUPPOSED TO BE A 4-WHEEL DRIVE, BUT IT IS ONLY AN ALL WHEEL DRIVE VEHICLE WHEN THE ROAD IS WET. *AK *NM
REGARDING THE NHTSA INVESTIGATION OF A PROBLEM WITH THE FUEL TANK OF THE NISSAN MURANO WHERE THE FUEL TANK IS SUSCEPTIBLE TO PUNCTURES FROM ROAD DEBRIS DURING NORMAL DRIVING CONDITIONS. I HAD THE EXACT SAME PROBLEM. ON AUG 27TH, 2005 WHILE DRIVING FROM FLORIDA TO TORONTO ON HIGHWAY I-95 A PIECE OF DEBRIS ON THE ROAD HIT A LOWER CORNER OF THE GAS TANK OF MY 2005 NISSAN MURANO, MAKING A CRACK IN THAT SPOT. I NOTICED THE GAS LEVEL DROPPING FAST AND PULLED OVER 2 TO 3 MILES AHEAD AT EXIT 53, WALTERBORO, SC AND VERIFIED THE GAS TANK WAS PUNCTURED. I CALLED THE NISSAN ROADSIDE SERVICE, THEY ADVISED TO CALL THE LOCAL POLICE TO GET A REPORT AND THE FIRE DEPARTMENT TO ENSURE THE CAR WAS SAFE FOR TOWING. NOBODY WAS INJURED. THE CAR WAS TAKEN TO A DEALERSHIP IN ORANGEBURG, SC THE NEXT MONDAY WHERE THEY ORDERED A TANK. I CALLED NISSAN CONSUMER AFFAIRS, EXPLAINED EVERYTHING, THEY OPENED A CASE TO HELP SPEED UP THE SHIPMENT OF THE TANK. THEY HAVE A RECORD OF THE PROBLEM. THE CAR WAS READY ON AUG 31ST, 2005. I HAVE A CLAIM NUMBER FROM NISSAN ROADSIDE SERVICE. ANOTHER INTERESTING THING IS THAT WHEN I GOT THE CAR BRAND NEW FROM THE DEALERSHIP, A MONTH BEFORE THE PREVIOUS INCIDENT, ON JULY 23RD, 2005, IT HAD A LEAK IN THE GAS TANK. IT STARTED WITH A SMELL OF GAS AND THE "SERVICE ENGINE SOON" INDICATOR LIT AT ALL THE TIMES. THAT HAPPENED WITHIN A DAY OF GETTING THE CAR. THE DEALERSHIP REPLACED THE TANK, THE SMELL WAS GONE, BUT NOT THE PROBLEM WITH THE "SERVICE ENGINE SOON" INDICATOR. AFTER A NU
GASOLINE TANK PUNCTURED WHILE DRIVING NORMAL HIGHWAY SPEEDS - BY DEBRIS IN THE ROAD. BOTH GASOLINE AND RADIATOR FLUID SPILLED FROM MY CAR. *NM
DT: THE CALLER STATED WHILE DRIVING AT 55 MPH THE HEADLIGHTS CAME ON AND THE ENGINE STALLED. THE CALLER TOOK VEHICLE TO THE DEALER, AND WAS TOLD THERE WAS A RECALL ON THE ALTERNATOR, AND THE DEALER REPLACED IT. 10 DAYS LATER THE VEHICLE STALLED AGAIN. THE CALLER HAD A CLOSE CALL. DEALER SAID HE WAS TOO BUSY TO LOOK AT VEHICLE . DEALER HAD VEHICLE SINCE SATURDAY AND HE HAS NOT LOOKED AT IT YET. MANUFACTURER SAID THEY WILL GET BACK TO THE CALLER IN A FEW DAYS. *AK
I HAVE A 2005 NISSAN MURANO WHICH IS TWO WHEEL DRIVE WITH THE CTV TRANSMISSION. WE WERE COMING BACK FROM VACATION FROM COLORADO WHEN THE PROBLEM STARTED. SEVERAL TIMES DURING THE TRIP WHEN WE WERE COMING DOWN A HILL WITH THE CRUISE CONTROL ON THE CAR WOULD TRY TO MAINTAIN THE SELECTED SPEED HOWEVER IF THE HILL WAS A LITTLE TO BIG IT WOULD TURN OFF THE CRUISE CONTROL IT SELF. WE WERE JUST SOUTH OF SAN ANTONIO THE LAST TIME THAT IT HAD TURNED OFF THE THE CRUISE. THE PROBLEM WAS WHEN IT TURNED OFF THE CRUISE IT ALSO DISABLED THE TRANSMISSION. IT WAS RATHER SCARY AS WE WERE DRIVING IN RUSH HOUR TRAFFIC WHEN IT DID IT. WE WERE COMING DOWN A HILL WHEN THE CRUISE TURNED IT SELF OFF AND IN THE PROCESS THE CAR STARTED TO SLOW DOWN AND WE WERE IN THE MIDDLE LANE. ALL WE COULD DO WAS TURN ON THE RIGHT TURN SIGNAL AND HOPE NO ONE WOULD HIT US. ONCE WE HAD GOTTEN TO THE SHOULDER AND STOPPED I HAD REALIZED THE ENGINE WAS STILL RUNNING BUT THE TRANSMISSION WOULDN'T RESPOND. I HAD PUT IT IN PARK AND BACK INTO DRIVE BUT THE CAR WOULDN'T RESPOND. I FIGURED IF I SHUT THE ENGINE OFF AND RESTARTED IT THAT MAYBE IT WOULD RESET WHATEVER WAS WRONG. I RESTARTED THE ENGINE AND THE WHOLE DASH LIT UP. ONE BY ONE THE LIGHTS HAD GONE OUT EXCEPT THE "SERVICE THE ENGINE SOON" LIGHT. HOWEVER THE TRANSMISSION WORKED AND HAS WORKED SINCE. BY THE TIME WE HAD GOTTEN HOME AND GOTTEN AN APPOINTMENT TO TAKE IT IN TO A NISSAN DEALER THE LIGHT HAD GONE OUT. WE HAD TAKEN IT TO THE CHARLIE CLARK NISSAN IN HARLINGEN TEX
MY 6-MONTH PREGNANT WIFE WAS DRIVING OUR NEW MURANO WHEN ALL THE SUDDEN THE CAR'S SERVICE ENGINE LIGHT WENT ON AND THE CAR WOULDN'T GO BEYOND A FEW MILES AN HOUR ON THE INTERSTATE. ALTHOUGH SHE MADE IT HOME SAFE, WHEN WE HAD IT TOWED TO THE DEALER THEY TOLD US THAT THERE WAS NOTHING WRONG WITH THE CAR. SINCE THEIR COMPUTER DIDNT RECOGNIZE A PROBLEM, THE TECHNICIAN WOULDNT LOOK AT IT. A FEW WEEKS LATER, THE SAME THING HAPPENED AGAIN TO US AND WHEN WE TOOK IT IN AGAIN THE DEALER SEEMED IGNORANT OF THE RECALL. WE RECEIVED THE RECALL NOTICE IN BETWEEN INCIDENTS AND COULDNT GET AN APPT RIGHT AWAY. WHEN I SHOWED HIM THE FORM, HE SAID THAT THE ALTERNATOR PROBABLY DIDNT NEED TO BE REPLACED BUT THAT THEY'D LOOK AT IT. IT'S FRUSTRATING THAT WE HAVE TO FIGHT SO MUCH TO GET THIS ISSUE RESOLVED.
INCIDENT: 2005 NISSAN MURANO PURCHASED ON JULY 5, 2005 FROM COLLINS NISSAN IN INDIANAPOLIS, INDIANA. VEHICLE ID # [XXX] I WAS DRIVING WEST ON INTERSTATE 86 THROUGH NY STATE ON THE MORNING OF AUGUST 1, 2005 . A FEW MILES WEST OF CORNING, NY I NOTICED THE SMELL OF GAS. STOPPED AT A REST AREA AND NOTICED GAS LEAKING ON THE PARKING LOT. I PROCEEDED TO JAMESTOWN, NY (50 MILES) TO TAKE THE CAR TO THE CLOSEST NISSAN DEALER.. SIGNATURE NISSAN 716 664 0175 DISCOVERED THAT SOMETHING HAD GONE THROUGH THE GAS TANK AND I WOULD NEED TO REPLACE IT. HE SHOWED ME HOW THE GAS TANK DROPS DOWN AND HAS A SMOOTH UNPROTECTED SURFACE FACING FORWARD WHERE (WHAT EVER IT WAS THAT HIT THE TANK) WENT THROUGH THE PLASTIC SURFACE. I DELIVERED THE DAMAGED GAS TANK TO COLLINS NISSAN AND IT IS BEING HELD AT THERE SERVICE DEPARTMENT FOR FURTHER INSPECTION... FOR OVER 50 YEARS OF DRIVING , I HAVE NEVER HAD ANYTHING LIKE THIS HAPPEN TO ME WHILE DRIVING MANY MAKES OF CARS. I AM CONCERNED ABOUT THE WAY THE TANK HANGS DOWN, HAS A VULNERABLE SURFACE, AND IS NOT PROTECTED FROM ROAD HAZARDS....THE LEAKING GAS COULD HAVE CAUSED MUCH BIGGER PROBLEMS. I AM CONCERNED THAT THIS COULD HAPPEN AGAIN WITH MUCH WORSE RESULTS. *NM UPDATED 07/19/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
WHILE DRIVING ON A HIGHWAY ON VACATION, SOME DEBRIS FROM A VEHICLE IN FRONT OF OUR CAR FELL OFF AND WE DROVE OVER IT. WHEN WE STOPPED A FEW MILES DOWN THE RODE WE SMELLED GASOLINE AS SOON AS WE OPENED THE CAR DOOR. WHEN MY HUSBAND LOOKED UNDER THE CAR, HE SAW THE THERE WERE SEVERAL PUNCTURES IN THE GAS TANK. THE FIRE DEPARTMENT CAME TO CONTAIN THE GASOLINE, AND THEN THE CAR WAS TOWED TO A DEALERSHIP. THE CAR IS STILL AT A DEALERSHIP WAITING ON A NEW GAS TANK TO BE SHIPPED (EXPECTED DELIVERY DATE IS 1 MONTH FROM THE ORDER DATE). I'VE KNOWN OTHER CARS TO RUN OVER DEBRIS AND NOT HAVE THE GAS TANK PUNCTURED. IT SEEMS THAT THE GAS TANK IS MORE SUSCEPTIBLE TO THIS SORT OF PROBLEM. I'VE READ OTHER SIMILAR COMPLAINTS AS WELL.
THE NISSAN MURANO HAS A DEFECT THAT MAKES INSTALLING CHILD SEATS DIFFICULT, IF NOT IMPOSSIBLE, IN THE REAR CENTER POSITION. SPECIFICALLY, THE ANCHOR POINT FOR TETHER STRAPS OF FORWARD FACING CHILD SEATS IS LOCATED SO FAR FROM THE VEHICLE'S CENTER SEAT THAT YOU CANNOT SUCCESSFULLY ANCHOR THE TETHER STRAP, THUS PREVENTING A TRUE INSTALLATION IN THE CENTER POSITION. I AM A NATIONALLY CERTIFIED CHILD SEAT TECHNICIAN.
2005 NISSAN MURANO ALTERNATOR FAILURE AT 8900 MILES
2005 NISSAN MURANO EXPERIENCED PROBLEMS WITH THE GAS TANK.*MR THE CONSUMERS WIFE WAS DRIVING THE VEHICLE WHEN ALL OF A SUDDEN SHE HEARD A CLUNK UNDER THE VEHICLE. WHEN SHE ARRIVED AT HER DESTINATION, SHE DISCOVERED SMELLED GAS AND SAW THAT THE GAS WAS POURING FROM THE GAS TANK FORMING A POOL UNDER AND AROUND THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALERSHIP WHERE IT WAS DISCOVERED THAT THE GAS TANK HAD A GAPING 2-3 INCH HOLE IN IT. THE CONSUMER WAS CONCERNED THAT THE MATERIAL USED IN THE MANUFACTURING OF THE GAS TANK WAS EITHER DEFECTIVE OR IMPROPER FOR THE USE IN INTENDED. *JB
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2005 Nissan Murano → · Every Murano year → · How the figures are calculated →