Page 5 of 20 · complaints 201–250 of 987

2005 Nissan Murano complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2005 record →

Steering
Filed Sep 4, 201366,000 milesPA

AT APPROXIMATELY 65 MPH STEERING WHEEL WOULD SHAKE AS AN OUT OF BALANCE CONDITION. I HAD THE TIRES RE-BALANCED AND COULD NOT RESOLVE THE STEERING WHEEL SHAKING. DID NOT DO ANY HIGHWAY DRIVING FOR A LONG PERIOD OF TIME. PRIOR TO GOING ON VACATION I HAD TIRES RE-BALANCED, DURING THE HIGHWAY DRIVING THE STEERING WHEEL SHAKING WAS AGAIN VISIBLE AND COULD ALSO BE FELT IN THE STEERING WHEEL. LOWER CONTROL ARM WAS REPLACED WITH NO RESOLVE OF THE SHAKING STEERING WHEEL. TIRE DEALER REPLACED TIRES AT A COST TO ME OF $400.00. BACK TO CAR DEALERSHIP, REPLACED TIRE ROD END THAT COULD BE THE CAUSE OF THE PROBLEM ON THE DRIVE HOME STEERING WHEEL SHAKING AT HIGHWAY SPEED OF 65 MPH. BACK TO DEALERSHIP WHO HAD TWO DIFFERENT MECHANICS TEST DRIVE THE CAR AND THEY SAID THAT THEY COULD NOT REPLICATE THE SHAKING, THEY MUST HAVE HELD ON TO THE STEERING WHEEL WITH A GORILLA GRIP. I HAVE A SHORT VIDEO OF THIS SHAKING STEERING WHEEL. WIFE AND I WENT TO TEST DRIVE A NEWER USED 2009 NISSAN MURANO WITH THE SAME APPROXIMATE MILEAGE, MY CAR NOW AT 88,000, SAME VISIBLE SHAKING IF NOT WORSE. SOLVED PROBLEM BY TRADING IN THE CAR. NOW MAYBE THE DEALERSHIP WILL FIX THE PROBLEM AT THEIR EXPENSE, NOT MINE. *JB

Latches/Locks/Linkages
Filed Sep 3, 201370,000 milesCA

ALL PASSENGER DOORS DO NOT LOCK/UNLOCK EITHER USING THE FOB OR THE DRIVER POWER LOCK CONTROLLER, THE HATCH IS NOW LOCKING INTERMITTENTLY. THIS IS A HUGE SAFETY/SECURITY ISSUE ESPECIALLY NOW THAT THE HATCH IS HAVING PROBLEMS. THIS ISSUE STARTED IN 2011, WHICH I HAD THE DRIVERS DOOR FIXED, THEN STARTING IN 2012 THE PASSENGER DOORS STARTED HAVING ISSUES, NOW IN 2013 THE REMAINING PASSENGER DOOR AND HATCHBACK!! THERE IS OBVIOUSLY A PROBLEM WHICH MUST BE ADDRESSED!

Vehicle Speed Control
Filed Aug 30, 2013125,000 milesTX

TL* THE CONTACT OWNS A 2005 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE DECELERATED WITHOUT MANUAL FORCE AND IDLED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.

Latches/Locks/Linkages
Filed Aug 18, 2013120,000 milesPA

THE FRONT PASSENGER LOCK WOULD NOT OPEN USING THE KEY FOB OR THE INTERIOR LOCK BUTTONS. THE REAR HATCH WILL NOT OPEN UNLESS THE FRONT PASSENGER DOOR IS UNLOCK. RECENTLY ( SPRING OF 2013, 129K MILES), THE DRIVER AND REAR PASSENGER SIDE LOCKS WOULD NOT OPERATE UNLESS MANUALLY UNLOCKED, AT FIRST INTERMITTENTLY AND ULTIMATELY STOPPED WORKING COMPLETELY. *TR

Structure › Body
Filed Aug 13, 2013HI

THE DRIVER SIDE DOOR DOES NOT LOCK OR UNLOCK WITH KEY FAB. THE REAR LIFT GATE HAS THE SAME PROBLEM. THE DOOR HAS TO BE MANUALLY UNLOCKED AND LOCK. THE REAR LIFT GATE DOES NOT UNLOCK AND CAN NOT OPEN. *TR

Engine
Filed Aug 13, 201392,000 milesNJ

TL* THE CONTACT OWNS A 2005 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE VEHICLE STALLED AS THE BRAKE LIGHT AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THEY COULD NOT DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 92,000.

Seats
Filed Aug 9, 2013199,250 milesSC

TL* THE CONTACT OWNS A 2005 NISSAN MURANO. THE CONTACT STATED THAT WHILE TRAVELING 50 MPH, THE DRIVER'S SEAT ROCKED BACK AND FORTH. UPON INSPECTION, IT WAS FOUND THAT THE BASE OF THE SEAT HAD FRACTURED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO STATED THAT THE RECLINING DEVICE ROD HAD FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 199,250 AND THE CURRENT MILEAGE WAS 200,017.

Steering
Filed Aug 7, 2013104,000 milesTN

I AM THE ORIGINAL OWNER OF 2005 MURANO. I NOTICED A PROBLEM WITH HYDROPLANING SOON AFTER PURCHASE, AND HAVE ALWAYS BEEN EXTREMELY CAREFUL AND ON GUARD WHEN DRIVING IN RAIN OR EVEN WHEN STREETS ARE WET. THIS WOULD HAPPEN WITH BRAND NEW TIRES AND TIRES THAT WERE SLIGHTLY WORN SO THE TIRES DON'T SEEM TO BE THE PROBLEM, UNLESS ITS THE TYPE OF TIRE BUT ITS NOT THE TREAD ON THE TIRE. THE CAR CAME WITH GOODYEAR EAGLE P235/65 R18 TIRES AND I HAVE REPLACED WITH SAME TIRES WHEN NISSAN SERVICE DEPARTMENT ADVISED OF TREAD WEAR. ON JULY 22, 2013 I WAS ON MY WAY HOME FROM GATLINBURG WITH DAUGHTER AND 2 YEAR OLD GRANDDAUGHTER IN CAR. WE WERE CAUGHT IN DOWNPOUR GOING THROUGH KNOXVILLE. I TRULY CANNOT BELIEVE WE ARE ALIVE. MY CAR WOULD CONTINUALLY LOSE TRACTION AND IT WOULD SLIDE TO ONE SIDE UNTIL IT WOULD GRAB TRACTION BEFORE GOING OFF THE ROAD OR WRECKING. SOMETHING IS TERRIBLY WRONG WITH THE MURANO IN REGARDS TO HYDROPLANING. I ALSO HAVE HAD THE PROBLEM WITH THE DRIVER'S SIDE VISOR COMING DOWN AND WILL NOT STAY UP SINCE A COUPLE YEARS AFTER I BOUGHT THE CAR. I LOVE EVERYTHING ELSE ABOUT MY MURANO AND DUE TO HYDROPLANING SAFETY ISSUE I WILL NOT BE PURCHASING ANOTHER ONE. PLEASE TAKE THIS ISSUE UP WITH NISSAN BEFORE PEOPLE ARE KILLED. I CANNOT AFFORD TO REPLACE MY MURANO AT THIS TIME SO IF THERE IS ANYTHING THAT CAN BE DONE PLEASE, PLEASE HELP ME TAKE CARE OF THIS ISSUE. THIS IS DEFINITELY A MANUFACTURER PROBLEM. THERE IS NO DOUBT PEOPLE HAVE BEEN KILLED BECAUSE OF THIS PROBLEM BUT WAS NOT P

Seats
Filed Jul 30, 2013140,000 milesCA

DRIVERS SEAT FRAME CROSS-MEMBER WELD BROKE ON THE LEFT REAR LOWER WELD. FEELS LIKE ON EVERY TURN THAT DRIVER CAN BE THROWN AND TILTED FORWARD RIGHT FROM THE SEAT CAUSING THE STEERING WHEEL TO REACT IN AN UNCONTROLLED ALBEIT MOMENTARY JOLT. EXTREMELY DANGEROUS AS THIS IS THE CROSS MEMBER BETWEEN LEFT AND RIGHT. MANY COMPLAINTS ONLINE FOR HUNDREDS OF OWNERS WITH SAME EXACT ISSUE DOWN TO THE SAME SIDE AND SAME WELD. I HAVE 2 INFANTS THAT MAKE THIS A VERY SCARY AND DANGEROUS SITUATION THAT NISSAN HAS OBVIOUSLY FAILED TO DESIGN CORRECTLY AND SHOULD BE A COMMON AND STRAIGHTFORWARD FIX FOR THEIR DEALERSHIPS TO RESOLVE AND OWE BUYERS. THANKS FOR YOUR TIME AND ATTENTION. *TR

Engine
Filed Jul 29, 2013121,718 milesPA

I'VE BEEN HAVING PROBLEMS WITH THIS CAR EVERY MONTH SINCE I BOUGHT IT IN 2011 FROM ARROW MOTORS INC, 2225 WAKELING ST PHILA PA 19137. THE NEVER DISCLOSE TO ME OF THE ISSUES. IF THEY RAN A CAR FAX I WOULD HAVE KNOW. IT WASN'T UNTIL RECENTLY WHEN I ATTEMPTED TO SELL THE CAR AND WAS INFORMED THROUGH CAR FAX THAT IT WAS IN 5 ACCIDENTS. IF I HAD KNOWN THIS I WOULD HAVE NEVER BOUGHT THE CAR. THIS IS COMPLETELY UNJUST. *TR

EngineFire
Filed Jul 26, 201385,000 milesMD

MY VEHICLE CAUGHT FIRE AS I PROCEEDED TO PULL AWAY FROM A CURBSIDE PARKING SPACE. I TURNED MY WHEEL TO THE FAR LEFT AS I PROCEEDED AWAY FROM THE CURB AND THAT IS WHEN I HEARD A POP SOUND, SAW WHITE SMOKE SPEWING FROM THE FRONT RIGHT SIDE OF THE VEHICLE, THEN I SAW THE FLAMES. FIVE DAYS PRIOR TO THE INCIDENT, I HAD FRONT BRAKE PADS AND RESURFACED ROTORS PLACED ON THE VEHICLE. WITHIN THE PAST 30 DAYS THE ONLY OTHER MAINTENANCE PERFORMED ON THE VEHICLE WAS A STANDARD OIL CHANGE. *TR

Visibility/Wiper
Filed Jul 22, 2013115,000 milesVA

DRIVING DOWN THE ROAD AT 45 MPH MAKING A TURN AND THE RIGHT VISOR FALLS DOWN CAUSING POOR VISIBILITY AND A DISTRACTION DURING DRIVING. THIS IS A KNOWN MALFUNCTION FOR MURANOS AND IS A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED. *TR

Air Bags
Filed Jul 17, 201397,000 milesGA

TL* THE CONTACT OWNS A 2005 NISSAN MURANO. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE AIR BAG MODULE WOULD NEED TO BE REPLACED, BUT THERE WAS NO GUARANTEED THAT THE REPAIR WOULD CORRECT THE PROBLEM. THE DEALER CLEARED THE DEFAULT CODES AND THE AIR BAG LIGHT WAS NO LONGER ILLUMINATED. THE CONTACT WAS CONCERNED THAT THE AIR BAGS WOULD NOT OPERATE IN THE EVENT OF A CRASH. THE FAILURE MILEAGE WAS 97,000 AND THE CURRENT MILEAGE WAS 98,000. *TR

Visibility/Wiper
Filed Jul 17, 201365,000 milesTX

WHILE DRIVING ON HIGHWAY WITH 65 SPEED MPH AND THE SUNVISORS JUST DROP RIGHT ON MY HEAD AND CAUSE ME JUMP AND ALMOST LOSS CONTROL OF MY CAR. BUT LUCKILY THERE WAS NO OTHER CAR AT THAT TIME. THIS SHOULD BE SAFETY RECALL FOR NISSAN. *TR

Visibility
Filed Jun 16, 2013149,000 milesFL

THE VISOR WILL NOT STAY UP. IT IS DANGEROUS BECAUSE I AM 6'1"AND MY SON IS 6'9" AND WE CAN'T SEE OUT OF THE WINDOW WHEN WE DRIVE. THIS IS SUPPOSEDLY A COMMON THING WITH THIS CAR. IT COSTS LIKE $300. TO FIX. IT IS A SAFETY ISSUE AND NISSA KNOWS ABOUT IT AND SHOULD HAVE TO FIX IT WITHOUT CHARGE. *TR

Air Bags
Filed Jun 5, 201389,875 milesGA

BATTERY HAD A DEAD CELL REMOVED BATTERY TO REPLACE BATTERY WAS OUT OF VEHICLE FOR APPROX. 5 MINUTES REPLACED THE BATTERY STARTED THE VEHICLE TO GET MILEAGE FROM ODOMETER, IDLED APPROX. 2 MIN WITH DRIVERS DOOR OPEN NO PASSENGERS IN VEHICLE. THE SIDE CURTAIN AIR BAGS DEPLOYED AS WELL AS THE SIDE SEAT AIRBAGS. *TR

Seats
Filed May 30, 201380,000 milesKS

TL* THE CONTACT OWNS A 2005 NISSAN MURANO. THE CONTACT STATED THAT THE LIFT BAR ON THE DRIVER'S FRONT POWER SEAT FRACTURED AND THE SEAT BECAME WOBBLY. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 80,000....UPDATED 07-10-13 *BF ACCORDING TO THE INVOICE, THE WELD AND LINKS WERE REPLACED.

Visibility/Wiper
Filed May 30, 201383,000 milesCA

TL* THE CONTACT OWNS A 2005 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE SUN ROOF GLASS SHATTERED AND DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 83,000. *TR

Seats
Filed May 28, 201358,000 milesOR

I HAVE A 2005 NISSAN MURANO THAT HAS HAD ISSUES WITH THE DRIVER'S SIDE SEAT. THERE IS A METAL BAR UNDER THE SEAT THAT BREAKS. EVIDENTLY THIS IS A PROBLEM WITH MANY OTHER OWNERS OF THIS YEAR OF VEHICLE AND IT DOESN'T MAKE MUCH SENSE THAT THIS IS NOT PART OF A RECALL YET. THIS IS VERY DANGEROUS TO BE DRIVING AROUND WITH. I WORKED WITH MY LOCAL NISSAN DEALERSHIP AND THEY HAVE HAD SEVERAL CUSTOMERS WITH THIS SAME PROBLEM AND THEY CHARGE CLOSE TO $1000 TO REPAIR. I HAVE GONE DIRECTLY TO NISSAN TO SEE IF THIS WOULD BE SOMETHING THEY WOULD HELP COVER THE COSTS ON SINCE IT IS OBVIOUSLY A MANUFACTURER DEFECT, AND ONE THAT HAS NOW BEEN CORRECTED ON NEWER MODELS, BUT THEY WILL NOT ASSIST AT ALL WITH THE MAIN REASON BEING THAT I'M OUTSIDE OF MY WARRANTY. I'M VERY FRUSTRATED BECAUSE I HAVE TAKEN GREAT CARE OF MY VEHICLE. IT CURRENTLY ONLY HAS ABOUT 65,000 MILES ON IT. I AM NOT AN OVERWEIGHT PERSON SO THAT IS NOT A CONTRIBUTING FACTOR TO THIS PROBLEM. I FEEL THAT IF I WERE IN A MOTOR VEHICLE ACCIDENT WITH MY BROKEN SEAT THAT WOULD BE EXTREMELY DANGEROUS AND MAYBE AT THAT POINT NISSAN WOULD ISSUE A RECALL ON THIS PROBLEM BUT UNTIL THAT TIME THEIR CUSTOMERS ARE LEFT TO PAY $1000 IN REPAIRS FOR A FAULTY PART ON THEIR VEHICLE THAT THEY'RE CLEARLY AWARE OF. I'M HOPING YOU CAN HELP RECTIFY THIS PROBLEM WITH NISSAN. THANK YOU FOR YOUR TIME. *TR

Visibility/Wiper
Filed May 26, 201390,000 milesFL

WHEN LOWERED TO BLOCK SUN, DRIVER SIDE VISOR HANGS IN DRIVER'S LINE OF SIGHT AND WILL NOT STAY UP WHEN LOWERED. AS SUCH, WHEN TRYING TO BLOCK THE SUN, THE DRIVER HAS TO LOOK AROUND OR BELOW THE VISOR TO SEE OUT OF THE FRONT WINDOW. THE VISOR WILL STAY UP AGAINST THE ROOF OF THE VEHICLE, BUT WHEN LOWERED TO BLOCK SUN IT WILL HANG IN LINE OF SIGHT. PASSENGER SIDE VISOR WILL NOT GO UP AT ALL AND HANGS IN PASSENGER'S LINE OF SIGHT AND PARTIALLY BLOCKS DRIVER'S LINE OF SIGHT. I HAD AN EXTENDED WARRANTY AND WAS TOLD BY THE DEALER THAT THE FIX WOULD NOT BE COVERED FOR REPAIR. *TR

Electrical System
Filed May 23, 2013119,433 milesIL

TL* THE CONTACT OWNS A 2005 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE ALTERNATOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE CONTACT WAS ALSO ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 05V319000 (ELECTRICAL SYSTEM). THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 119,433 AND THE CURRENT MILEAGE WAS 119,633. *TR

Unknown or Other
Filed May 21, 2013DC

N/A

Seats
Filed May 11, 201375,000 milesIL

WHILE DRIVING ON THE HIGHWAY THE DRIVER SIDE SEAT STARTED TO MOVE FORWARD ON IT'S OWN, I ALMOST CRASHED MY CAR INTO A TRUCK AND COULD HAVE BEEN KILLED. I TOLD THE DEALER BUT THEY SAID IT IS NOT COVERED. I DON'T HAVE 800 DOLLARS TO FIX THIS PROBLEM MY SEAT IS NOW STUCK IN A FORWARD POSITION AND I AM WAITING UNTIL IT MOVES BACK. HOPE IT WILL NOT HAPPEN WHILE I AM DRIVING. *TR

Seats
Filed May 11, 201380,000 milesLA

THE DRIVER'S SIDE SEAT FRAME BROKE WHILE ADJUSTING THE SEAT CAUSING THE SEAT TO PERMANENTLY LEAN TO THE LEFT NOTICEABLY. THE PROBLEM OCCURRED AFTER THE WARRANTY PERIOD AND THE DEALER QUOTED A $1000 REPAIR COST WHICH I FELT SHOULD HAVE BEEN COVERED UNDER A RECALL. SINCE THEN I HAVE LEARNED THAT IT IS A PROBLEM FOR THOUSANDS OF OWNERS WITH 2003 TO 2006 MODELS. NISSAN JUST NEVER OWNED UP TO IT BEING A DEFECT. THE SEAT CANNOT BE ADJUSTED PROPERLY AND IT IS A MAJOR INCONVENIENCE WHEN DRIVING. *TR

Seats
Filed May 5, 201350,000 milesTX

2 INCIDENTS 1) BOTH DRIVER AND PASSENGER SIDE SUN VISORS WILL NOT STAY UP COMPLETELY CAUSING ISSUES DURING DRIVING (FALLING INTO DRIVER'S VIEW WHILE DRIVING). I HAVE NEVER HAD THIS ISSUE WITH ANY OTHER CAR I'VE OWNED (HONDA, FORD, CHEVY, TOYOTA). AVERAGE REPLACEMENT COST PER VISOR IS ~$200.00 WHICH IS A LITTLE STEEP. 2) WHEN CAR REACHED 104,000 MILES, THE DRIVER'S SEAT REAR LEFT BRACKET CRACKED. THIS OCCURRED WHILE MAKING A RIGHT TURN FROM A STOP. DATE OF OCCURRENCE IS MAY 4, 2013. AFTER RESEARCHING THIS ONLINE, I FOUND SEVERAL NISSAN MURANOS HAVE THIS ISSUE. THE LEFT REAR SUPPORT WAS NOT DESIGNED FOR LONG TERM APPLICATION AND IS A FLAWED DESIGN. I ALSO FOUND SOMEONE THAT WELDED THEIR BRACKET TOGETHER FROM YOUTUBE WHICH MAY BE THE ROUTE I MAY TAKE IF A RECALL IS NOT IMPLEMENTED. AVERAGE REPLACEMENT COST OF DRIVER'S SEAT TRACK ASSEMBLY (HEARD THEY WILL NOT REPLACE JUST THE BRACKET) IS ~$700.00. I ALSO HEARD THERE HAVE BEEN ACCIDENTS DUE TO THIS DESIGN FLAW, THOUGH CANNOT CONFIRM. MY HOPES ARE YOU'RE LOOKING INTO THIS. *TR

Electrical System
Filed Apr 25, 2013CA

MY NISSAN MURANO 2005 SUV HAS BEEN STOPPING IN MOTION WHILE DRIVING AGAIN, AND THIS HAS HAPPENED MORE THEN 7 TIMES IN THE PAST 2 MONTHS. BUT THIS TIME IT HAPPENED ON THE 405 FWY WITH MY CHILDREN. THE VEHICLE SLOWED DOWN ON THE FREEWAY AND I HAD TO FIND THE RIGHT SHOULDER LANE IN CALL AAA. I CHECKED THE RECALLS ON THE INTERNET FOR THIS CAR AND THERE WAS RECALLS BACK IN 2005 WHEN I BOUGHT THE VEHICLE AND I DIDN'T RECEIVE A NOTICES IN THE MAIL. I'VE CALLED THE NISSAN HOTLINE WITH NO REPLIES AND EMAILED THE COMPANY TOO; I WAS EMAILED BACK THAT THERE WAS A RECALL ON THE SECOND ROW SEAT BELTS. THIS CAR IS TOTALLY UNSAFE; PLUS VEHICLE HAS FIVE RECALLS SUCH AS GAS TANK, SET BELT, ENGINE AND ENGINE COOLING, TRANSMISSION, AND ALTERNATOR. I LOOKED AT THE FORUM FOR THE NISSAN MURANO IN IT SEEMS LIKE THE SAME PROBLEM WITH THE 2003-2005 MODELS. *TR

Electrical System
Filed Apr 24, 201355,000 milesFL

ORIGINAL OWNER OF MURANO, PURCHASED NEW IN 2005. THE DOOR LOCKS FAIL TO LOCK AND UN-LOCK. THIS HAS OCCURED AT VAIROUS TIMES WHEN USING ANY MEANS AVAILABLE TO LOCK AND UN-LOCK THE DOORS: THE KEY FOB, INTERIOR DRIVER SIDE AND PASSENGER SIDE LOCKS BUTTON ON DOOR, AND MANUAL MANIPILATION OF THE INTERIOR DOOR LOCK(S). THE ISSUE IS EXPERIENCED WITH ALL 4 DOOR LOCKS AND OCCASSIONALLY THE REAR HATCH (NOT OPENED AS OFTEN, SO IT MAY OCCURE MORE FREQUENTLY, JUST NOT AWARE OF IT). THE CONDITION WORSENS IN THE WARM WEATHER (LIVE IN FL). HAVE AT TIMES BEEN UNABLE TO GET IN OR OUT OF MY VEHICLE UNTIL ALL OF THE ABOVE MEANS TRIED REPEATEDLY UNTIL ONE WORKS. HAVE FOUND THAT I CAN ONLY GET IN MY CAR DURING WARM WEATHER IF I USE THE FOB TO ROLL THE FRONT WINDOWS DOWN AND THEN REACH IN THE VEHICLE AND MANUALLY UNLOCK THE CAR DOOR. *TR

Visibility
Filed Apr 24, 201360,000 milesFL

ORIGINAL OWNER, PURCHASED NEW IN 2005. THE DRIVER SIDE VISOR WILL NOT STAY IN UP POSITION AND MUST BE HELD IN PLACE BY OTHER MEANS .(I AM CURRENTLY USING A BUNGEE CORD THAT IS ATTACHED TO THE VISOR CLIP AND RAN ACROSS TO THE DRIVERS SIDE ROOF HANDLE ABOVE WINDOW TO HOLD THE VISOR UP SO THAT I HAVE ADEQUATE VISIBILITY THROUGH THE FRONT WINDSHIELD). WHEN ATTEMPTING TO REPOSITION THE VISOR IN THE UP AND LOCK POSITION I HEARD A POPPING SOUND. AFTER THAT, THE VISOR HAS FAILED TO STAY LOCKED IN THE UP AND FLAT POSITION, KEEPING IT FLUSH AGAINST THE INTERIOR ROOF. IF NOT USING ANOTHER MEANS TO KEEP THE VISOR UP, IT WILL REMAIN IN THE DOWN POSITION AND BLOCKS DRIVERS VIEW. DOES NOT HAVE THE FLEXIBILITY TO REMAIN AT AN ANGLE TO BLOCK SUN, ONLY HANGS STRAIGHT DOWN. *TR

Seats
Filed Apr 24, 2013150,060 milesAL

THE DRIVER SEAT ON MY 2005 NISSAN MURANO S BROKE WHILE DRIVING. THE LEFT SIDE TRACK OF THE DRIVER SEAT BROKE CAUSING THE SEAT TO LEAN BADLY TO THE LEFT FORCING THE DRIVER AGAINST THE DOOR PANEL. VERY DANGEROUS TO DRIVE. I AM NOT A LARGE PERSON (MALE 185LBS). WOULD LIKE TO KNOW IF NISSAN CAN MAKE THIS REPAIR AT NO COST TO ME. I HAVE HEARD OF A LOT OF SIMILAR COMPLAINTS ON THE SAME MODEL. *TR

Electrical System
Filed Apr 20, 201360,000 milesID

THE FRONT DRIVERS DOOR FAILED.. MORE SPECIFICALLY, WHEN THE LOCK SYSTEM IS ACTIVATED ELECTRONICALLY, THE DOORS TYPICALLY FAIL TO COMPLETELY LOCK OR UNLOCK COMPLETELY. VISUALLY, THE INSIDE LOCK 'BUTTON' ONLY MOVES PARTWAY. THERE IS REASON TO BELIEVE THIS AFFECTS MANY OWNERS OF NISSAN AND INFINITY VEHICLES. SOME SUSPECT ACTUATOR PROBLEMS AND OTHERS SUSPECT RELAY PROBLEMS. THERE IS AN INVESTIGATION INTO A CLASS ACTION LAW SUIT AND THERE'S PETITIONS. THE MANUFACTURER DOESN'T WANT TO CLAIM RESPONSIBILITY AND THIS PROBLEM IS AFFECTING THOUSANDS OF OWNERS. THIS PROBLEM HAS SAFETY IMPLICATION AND CAN CREATE POTENTIALLY LIFE THREATENING SITUATIONS. I ADVICE THAT THIS PROBLEM BE TAKEN SERIOUSLY AND MAKE THE MANUFACTURERS ACCOUNTABLE FOR THESE DEFECTS. THANK YOU *TR

Seats
Filed Apr 15, 201384,000 milesKS

TL* THE CONTACT OWNS A 2005 NISSAN MURANO. THE CONTACT NOTICED THAT THE FRONT DRIVER'S SIDE SEAT BRACKET FRACTURED WHICH CAUSED THE SEAT TO MANEUVER FROM SIDE TO SIDE IN A ROCKING MOTION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 84,000. THE VIN WAS UNAVAILABLE.

Structure › Body
Filed Mar 30, 2013123,000 milesMA

IN MID JAN, 2013 I NOTICED THAT AFTER LOCKING WITH THE KEY FOB, THE FRONT DOOR REMAINED UNLOCKED, AND WOULD NOT LOCK FROM INSIDE THE CAR WITH EITHER THE INDIVIDUAL LOCK CONTROL OR THE WHOLE CAR LOCK CONTROL. THE ONLY WAY TO LOCK THE DOOR IS WITH YOUR KEY, FROM THE OUTSIDE. IN THE EVENT OF AN ACCIDENT YOU DO NOT HAVE THE ADDED SAFETY OF A LOCKED DRIVERS DOOR. ALL OTHER DOORS ARE OPERATING CORRECTLY AT THIS TIME. THE WEB SEEMS TO BE FILLED WITH OTHER PROBLEMS LIKE THIS AND I WONDER IF THEY REALIZE THE DANGER THEY FACE WHEN ALL DOORS ARE NOT LOCKED IN THE EVENT OF AN ACCIDENT. *TR

Seats
Filed Mar 27, 201387,000 milesIL

THE CONTACT OWNS A 2005 NISSAN MURANO. THE CONTACT STATED THAT THE FRONT DRIVER SEAT BRACKET FRACTURED AND THE SEAT ROCKED FROM SIDE TO SIDE. THE DEALER WAS NOTIFIED WHO STATED THAT THE SEAT BRACKET WOULD HAVE TO BE REPLACED. THE SEAT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 87,000. MW

Seats
Filed Mar 21, 201382,000 milesNM

I PURCHASED MY MURANO IN JAN 2013, THE INCIDENT OCCURRED IN MARCH 2013. MY HUSBAND AND I WERE DRIVING LAST SUNDAY. AS HE WAS APPROACHING A STOP SIGN WE HEARD A LOUD 'POP' UNDER THE DRIVER'S SEAT, WE THOUGHT IT WAS A SPRING OR SOMETHING. UPON GETTING HOME HE DISCOVERED THAT THE REAR LEFT BRACKET OF THE DRIVER'S SEAT HAD BROKEN. I TOOK IT TO THE DEALERSHIP THE NEXT MORNING AND THEY TOLD ME TO CALL NISSAN NORTH AMERICA (800-NISSAN-1). I FILED A CLAIM AND THEY CALLED ME BACK TO INFORM ME THAT THEY WOULD BE UNABLE TO REPLACE THE SEAT FRAME BECAUSE THE CAR IS BEYOND FACTORY WARRANTY. THE DEALERSHIP QUOTED ME $1000 TO REPLACE THE BROKEN BAR. I BOUGHT THE MURANO WHEN I WAS 9 MONTHS PREGNANT, IN FACT, I HAD MY SON A WEEK AFTER BUYING THE VEHICLE. MY HUSBAND WANTED ME TO BE IN A BIGGER CAR, A SAFER CAR FOR ME AND MY NEWBORN. I'M UPSET THAT THE SEAT BROKE, IN MY MIND THERE ARE TWO THINGS IN A CAR THAT SHOULD NEVER BREAK: THE SEATS AND THE SEATBELTS, BUT I'M DISAPPOINTED THAT NISSAN IS NOT TAKING CARE OF THEIR CUSTOMERS AND FIXING THE PROBLEM. SINCE THIS HAPPENED I HAVE RESEARCHED THE BROKEN SEAT AND THERE ARE ENTIRE FORUMS DEVOTED TO THIS INCIDENT! I'VE BEEN A NISSAN DRIVER FOR NEARLY 10 YEARS, THIS WILL BE THE LAST MAKE OF THEIR CAR THAT I PURCHASE. *TR

Seats1 injured
Filed Mar 20, 201379,900 milesDE

THIS IS PREVIOUSLY ADDRESSED IN AN INVESTIGATION CLOSED IN 2009. MY SEAT BRACKET ON DRIVERS SIDE DID HOWEVER BREAK DURING VEHICLE OPERATION WHILE TURNING A CORNER. I HAVE HAD SPINAL FUSION SURGERY AND THIS WAS ENOUGH OF A JOLT TO CAUSE PAIN IN MY NECK. THE SEAT NOW WOBBLES SIDE TO SIDE AND FRONT TO BACK AND IN THE EVEN OF AND ACCIDENT WOULD NOT BE PROPERLY SECURED CAUSING ANY INJURIES TO BE SIGNIFICANTLY WORSE IN MY OPINION. 1100.00 TO REPLACE THIS PART IS EXTREMELY IRRITATING AND I DOUBT OTHERS LIKE MYSELF HAVE THE CASH TO DUMP INTO A SIMPLE PART WITH A DESIGN DEFECT THAT WILL MOST LIKELY ONLY BREAK AGAIN. *TR

Seats
Filed Mar 17, 2013164,000 milesNC

I WAS DRIVING AROUND A CURVE ON A HIGHWAY RAMP TO GET ONTO THE HIGHWAY. I HEARD A LOUD POP AND MY SEAT LEANED TO THE SIDE AND I SWERVED OFF THE ROAD. I WAS ABLE TO GAIN CONTROL OF THE VEHICLE AND GET BACK ON THE ROAD. I CHECKED UNDER THE SEAT AND NOTED THAT A METAL BRACKET HAD BROKEN. THE BRACKET DID NOT LOOK VERY STURDY. AFTER RESEARCHING THIS ISSUE ON THE INTERNET I NOTED THAT THIS WAS A COMMON PROBLEM WITH NISSAN MURANOS. IS THERE A RECALL ON THE BRACKETS? *TR

Visibility
Filed Feb 25, 2013CA

CPSC#I1320244A. CONSUMER STATED THAT THE DRIVER SIDE VISOR WILL NOT STAY UP AND BLOCKS HER VIEW WHILE DRIVING. *LN

Seats
Filed Feb 1, 2013CA

WHILE I WAS DRIVING, I HEARD A LOUD POP AND THE DRIVERS SEAT SHIFTED. THE LINK LIFTER FOR THE SEAT NO LONGER FUNCTIONS CORRECTLY. THE SEAT IS LOPSIDED UNLESS ALL THE WAY DOWN TO THE FLOOR, AND WILL NOT RAISE UNIFORMLY ANY MORE. IF THE SEAT IS RAISED UP, IT LEANS INTO THE BACK RIGHT CORNER, NO LONGER LEVEL WITH THE FLOOR OF THE VEHICLE. INTERNET RESEARCH HAS SHOWN THAT THIS IS A KNOWN ISSUE, AND THERE HAS BEEN A TECHNICAL SERVICE BULLETIN RELEASED ON IT. *TR

Electrical System
Filed Jan 31, 2013TX

ALL OF MY LOCKS NO LONGER WORK. I HAVE SEEN COUNTLESS COMPLAINTS ABOUT THIS VERY ISSUE AND NOTHING IS GETTING DONE ABOUT IT. I THOUGHT NISSAN WAS SUPPOSE TO BE ONE OF THE BEST OUT THERE. I'LL NEVER BUY ANOTHER NISSAN AGAIN IF THEY CONTINUE NOT TO ASSIST THEIR CUSTOMERS. I ALSO HAVE THE AIR INTAKE ISSUE, THANKFULLY THAT WAS RECALLED AND WILL BE FIXED. I HAD TO REPLACE THE FRONT STRUTS, OIL COOLER GASKET, FRONT SWAY BAR LINKS AND THE BATTERY HAS BEEN CHANGED 3 TIMES NOW. VERY DISAPPOINTED WITH NISSAN AND SO EMBARRASSED TO EVEN TALK ABOUT THE ISSUES WITH THIS CAR. :( *TR

Seats
Filed Jan 21, 2013181,000 milesKY

WHILE EXITING MY CAR AS I WAS GOING TO STAND FROM MY SEAT I HEARD A 'SNAP' AND THE SEAT DROPPED DOWN A FRACTION IN THE REAR LEFT HAND SIDE. NOW MY SEAT IS VERY, VERY WOBBLY. THIS IS EVIDENTLY A VERY COMMON PROBLEM. *TR

Latches/Locks/Linkages
Filed Jan 19, 201380,400 milesCA

PASSENGER DOOR DOES NOT LOCK OR UNLOCK FROM THE OUTSIDE. REAR HATCH DOOR DOES NOT UNLOCK AND WILL NOT OPEN. I CHECKED ONLINE AND THERE ARE HUNDREDS OF COMPLAINTS ABOUT NISSAN MURANO LOCK ACTUATORS POSING PROBLEMS AND NOT WORKING. NISSAN DEALERSHIPS CHARGE APPROXIMATELY $500 TO FIX EACH ACTUATOR, WHICH SEEMS EXTREMELY UNFAIR CONSIDERING IT APPEARS TO BE SUCH A COMMON DEFECT. THIS IS NOT ONLY AN UNNECESSARY AND PREVENTABLE PROBLEM, BUT CAN BE AN EXTREMELY SAFETY HAZARD. *TR

Electrical System
Filed Jan 10, 201380,000 milesSC

THE LOCKS ON THE DOORS WILL SPORADICALLY LOCK OR UNLOCK AND I AM AFRAID MY CHILD MAY GET LOCKED IN THE CAR ONE DAY IF KEYS ARE LEFT IN PASSENGER SEAT WHEN WALKING AROUND VEHICLE TO GET CHILD. THIS POSES A SERIOUS THREAT TO CHILDREN OR ANYONE IN AN UNSURE ENVIRONMENT. *TR

Seats
Filed Jan 10, 201358,000 milesCA

2005 NISSAN MURANO SL WITH ONLY 58,000 MILES ON IT HAS THE SEAT DEFECT WHERE IT IS STUCK AND WON'T MOVE FORWARD AND BACK. IT APPEARS THAT THE BRACKET SYSTEM ATTACHMENT TO THE FLOOR HAS BECOME BROKEN. THIS IS A DANGEROUS MANUFACTURE DEFECT THAT CAN CAUSE ACCIDENTS AND THE CAR TO BE UNABLE TO DRIVE. THE REPAIR FOR THIS IS QUOTED AT $1,500. NISSAN SHOULD RECALL THESE AND FIX THEM ON THEIR OWN COST, NOT THE CONSUMER. *TR

Air Bags
Filed Jan 8, 201380,952 milesNY

TL* THE CONTACT OWNS A 2005 NISSAN MURANO. THE CONTACT STATED THAT WHILE PARKED, THE FRONT DRIVER SEAT BRACKET FRACTURED AND THE SEAT ROCKED FROM SIDE TO SIDE. THE CONTACT ALSO STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED AND STARTED FLASHING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE SEAT BRACKET AND ZONE SENSOR WOULD HAVE TO BE REPLACED. THE SEAT WAS REPAIRED BUT NO FURTHER REPAIRS WERE COMPLETED. THE APPROXIMATE FAILURE MILEAGE WAS 80,952 .... UPDATED 03/08/13 *BF

Engine
Filed Jan 4, 2013102,000 milesSC

I STARTED HEARING A RATTLE WHEN UNDER ACCELERATION AND COULD NEVER FIND THE CULPRIT. IT STARTED JINGLING LIKE CHANGE IN SOMEONE POCKET SO I LOOKED AGAIN AND NOTICE A PIECE OF THE IDLER PULLEY BRACKET GOING IN CIRCLES AROUND THE ADJUSTMENT SCREW. I LOOKED UP ONLINE ONLY TO YET ANOTHER UNDER DESIGNED PART BY NISSAN. THIS PART FAILING CAN CAUSE SERIOUS DAMAGE AND EVEN WRECKS IF NOT FIXED IMMEDIATELY. *TR

Air Bags
Filed Dec 20, 201282,000 milesPA

TL* THE CONTACT OWNS A 2005 NISSAN MURANO. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE CONTACT WAS INFORMED THAT THE SPIRAL CABLE WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000 AND THE CURRENT MILEAGE WAS 109,000.

Latches/Locks/Linkages
Filed Dec 14, 201282,000 milesND

NISSAN KNOWING THERE IS A SECURITY PROBLEM WITH THEIR LOCKING MECHANISM AND NOT RECALLING THEM FOR SAFETY CONCERN IS NEGLIGENT. IT'S AN OPEN DOOR TO A LAWSUIT IF SOMEONE WERE TO BE MURDERED DUE TO A DOOR THAT DIDN'T LOCK, ALTHOUGH THE DRIVER PUSHED THE LOCK BUTTON AND HEARD THE LOCKING NOISE. REMEMBER, IN THIS CASE THERE'S NO OBVIOUS INDICATION THE DOOR ISN'T LOCKED UNLESS SOMEONE WALKS UP AND OPENS IT FROM THE OUTSIDE. THE DRIVE "THINKS" THE DOOR IS LOCKED, WHEN IN REALITY IT'S AN "OPEN DOOR" FOR CARJACKING OR ROBBERY. THIS FAILURE IS AN INTERMITTENT OF OPERATION. SOMETIMES THE DOORS LOCK OK, OTHER TIMES THEY DON'T. IN ADDITION, SOMETIMES THE DOORS UNLOCK OK, OTHER TIMES THEY DON'T. 3. IN EMERGENCIES IT'S IMPORTANT TO BE ABLE TO UNLOCK DOORS QUICKLY. SINCE 99% OF THE TIME WE ALL USE THE BUTTON TO LOCK AND UNLOCK DOORS, USING THE MANUAL LOCKING LEVER IS UNFAMILIAR. AND THE MURANO'S DESIGN IS SUCH THAT IT'S NOT EASY TO COMPREHEND IF IT'S NOT YOUR CAR, FOR INSTANCE A RENTAL CAR. I CAN EASILY UNDERSTAND HOW SOME PEOPLE WOULD BE CONFUSED HOW UNLOCK A DOOR USING THE MANUAL LEVEL IN AN EMERGENCY WHEN THEY VIRTUALLY HAVE NO EXPERIENCE WITH IT. IN EMERGENCIES EVERY SECOND COUNTS. THE LOCKING/UNLOCKING SOLENOID MALFUNCTIONING IS CLEARLY A HIGH RISK IN EMERGENCY SCENARIOS. SOME PEOPLE WHO CANNOT AFFORD THE $1600 TO HAVE ALL THE SOLENOIDS REPLACED (AS QUOTED BY DEALERS) WILL FORGO GETTING THEM FIXED, PUTTING THEIR FAMILY MEMBERS AT RISK WITH THE ABOVE MISHAP EXAMPLES. THIS SHOULDN'T BE,

Seats
Filed Dec 2, 201256,000 milesCA

SEAT IS LOOSE AND GOT STUCK WHEN TRYING TO AUTO MOVE BACK AND FORWARD AS PART OF THE STARTUP PROCESS. I'VE READ UP ON THE COMPLAINTS HERE AND ON THE NISSAN OWNERS FORUM AND THIS IS A KNOWN DEFECT. IF THE SEAT TACK AND BRACKET BREAKS FROM AN OBVIOUS MANUFACTURE DEFECT THIS CAN CAUSE A DEADLY CRASH. DOES IT TAKE A PERSON TO DIE BEFORE NISSAN WILL ISSUE A RECALL? PLEASE FORCE NISSAN TO FIX THIS. *TR

Visibility/Wiper
Filed Nov 29, 2012102,059 milesNC

DRIVERS SIDE SUN VISOR FALLS DOWN WHILE IN LOCKED POSITION AND WILL NO LONGER STAY IN THE UPRIGHT POSITION. FALLS DOWN WHILE DRIVING AND OBSTRUCTS VIEW ON DAILY BASIS SINCE. AFTER SEARCHING FIXES FOR THIS PROBLEM THIS IS A COMMON COMPLAINT AND NEEDS IMMEDIATE ACTION. *TR

Seats
Filed Nov 19, 2012148,000 milesMA

WHILE DRIVING/TURNING/STOPPING/ENTERING/EXITING VEHICLE THE LEFT REAR SIDE OF THE DRIVERS SEAT DIPS DOWN DRASTICALLY. HAVE READ NUMEROUS COMPLAINTS THAT NHTSA AND NISSAN ARE AWARE THAT THESE SEATS ARE A PROBLEM, I THINK NISSAN SHOULD STEP UP AND TAKE RESPONSIBILITY FOR THE QUALITY OF THE PRODUCT AND FIX THESE SEATS BEFORE SOMEONE IS INJURED DUE TO THE DEFECT. THANKFUL I NOTICED MINE WHILE PARKED AND NOT MOVING WHEN THE SUDDEN MOVEMENT OF THE SEAT COULD CAUSE ME TO NOT HAVE CONTROL OVER THE VEHICLE. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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