Page 15 of 20 · complaints 701–750 of 987

2005 Nissan Murano complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2005 record →

Seats
Filed Oct 6, 200932,000 milesTX

TL*THE CONTACT OWNS A 2005 NISSAN MURANO. WHEN DECELERATING OR MAKING A RIGHT OR LEFT TURN THE DRIVERS SEAT MOVED OUT OF POSITION. AS A CONSEQUENCE, SHE LOST CONTROL OF THE VEHICLE, AND ALMOST CRASHED INTO AN INTERSECTION. SHE NOTIFIED THE DEALER, AND A TECHNICIAN SPECULATED THAT THE FAILURE WAS CAUSED BY DRIVERS WITH A HEAVY WEIGHT CLASS; HOWEVER, SHE HAS A SMALL STATURE. THE TECHNICIAN WOULD NOT ASSUME RESPONSIBILITY FOR THE FAILURE; THEREFORE, NO REPAIRS WERE MADE. THE FAILURE AND CURRENT MILEAGES WERE 32,000.

Seats
Filed Oct 6, 200946,000 milesCA

TL*THE CONTACT OWNS A 2005 NISSAN MURANO. THE DRIVER-SIDE FRONT SEAT WOULD NOT MOVE FORWARD OR BACKWARDS. AS A CONSEQUENCE, THE DRIVER COULD NOT REACH THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO THE DEALER AND AND A TECHNICIAN STATED THAT IT WOULD COST $1000.00 TO REPAIR THE VEHICLE. NO REPAIRS WERE MADE. HE WAS IN THE PROCESS OF CONTACTING THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGES WERE 46000.

Seats
Filed Sep 27, 200952,000 milesID

ABOUT A WEEK AGO I SAT DOWN IN MY 2005 NISSAN MURANO AND HEARD A CRACK AND THE SEAT BEGAN TO ROCK. I LOOKED UNDER THE BACK OF THE SEAT AND NOTICED THE SEAT RISER HAD BROKEN. THIS SURPRISED ME AS I AM NOT A HEAVY GUY, I WEIGH 200 POUNDS. THE SEAT HASN'T SEEN ANY DAMAGE OUT OF THE ORDINARY WEAR AND TEAR, AND THE CAR HAS NEVER BEEN IN AN ACCIDENT EITHER. I FIGURED IT WAS JUST A SINGLE DEFECT AND TOOK IT TO MY DEALER TO GET IT FIXED. THEY TOLD ME IT WAS GOING TO COST JUST OVER $1000 TO REPLACE THE BRACKET. THEY ALSO TOLD ME EVERY SINGLE MURANO THEY HAVE SOLD HAS THIS PROBLEM. I GOT ONLINE TO SEE IF I COULD FIND SOMEONE TO FIX IT CHEAPER AND FOUND OUT NOT ONLY HAVE MANY PEOPLE HAD THERE SEAT BREAK, BUT IN THE EXACT SAME PLACE. AT THIS POINT I THINK THIS IS A SAFETY ISSUE AND NISSAN NEEDS TO RIGHT IT. I CAN'T IMAGINE THE OUTCOME FOR SOMEONE IF ONE OF THESE SEATS BREAK DURING AN ACCIDENT. NISSAN NEEDS TO MAKE A BRACKET WITH THICKER METAL AND REPLACE ALL THESE FAULTY ONES BEFORE SOMEBODY GETS SERIOUSLY INJURED BECAUSE OF IT. *TR

Seats
Filed Sep 25, 200953,000 milesFL

MY DRIVER'S SEAT BROKE IN THE SAME MANNER AS A NUMBER OF OTHER DRIVER'S. THERE IS PLENTY OF INSTANCES AVAILABLE THAT SHOULD BE CONSIDERED TO FIND A QUICK RESOLUTION TO THIS DANGEROUS ISSUE. HTTP://X.NISSANHELP.COM/FORUMS/MURANO/3302-DRIVERS-SEAT.HTML THE DRIVER SEAT IS ANCHORED ON THE RIGHT SIDE BUT IS LOOSE FROM THE LEFT REAR, ALLOWING SIGNIFICANT ROCKING BACK AND FORTH AND RIGHT TO LEFT WHEN TAKING TURNS, HITTING THE BRAKES OR ANYTIME THE CAR IS MOVING. I BOUGHT THIS CAR NEW IN 2005 AND AM HAPPY TO SAY I AM HEALTHY ENOUGH TO NOT BE ON RECORD GUINNESS AS THE HEAVIEST PERSON THAT COULD BRAKE A CAR SEAT. BOTH THE DEALER (WESTON NISSAN, AT WESTON, FLORIDA) AND NISSAN DENIED MY CLAIM ON 9/24/2009. *TR

Seats
Filed Sep 25, 200944,000 milesCA

I OWN A 2005 NISSAN MURANO THAT I PURCHASED NEW. A FEW DAYS AGO WHEN I GOT INTO THE CAR THE DRIVERS SEAT SEEMED TO COME LOOSE. IT WOBBLES BADLY. I TOOK THE VEHICLE TO THE LOCAL NISSAN DEALERSHIP. I WAS TOLD THAT THE SEAT BRACKET HAD BROKEN AND I WOULD NEED A NEW SEAT. THE COST OF THE NEW SEAT PLUS INSTALLATION WOULD BE APPROXIMATELY $1,000. NISSAN CUSTOMER SERVICE HAS TOLD ME THAT NISSAN HAS NO OBLIGATION TO REPAIR THE PROBLEM. THE CAR HAS 44,000 MILES. I AM THE ONLY DRIVER AND TAKE EXCEPTIONAL CARE OF THE VEHICLE. I FIND OTHER COMPLAINTS ONLINE ABOUT THIS EXACT SITUATION. NISSAN IS AWARE OF THE PROBLEM. THIS IS A SERIOUS FLAW IN DESIGN. HOW CAN NISSAN DISMISS RESPONSIBILITY AND LIABILITY FOR THIS SERIOUS SAFETY ISSUE? IF THE SEAT BRACKET FAILS FOR NO APPARENT REASON WHAT MIGHT HAPPEN IN AN ACCIDENT? *TR

Seats
Filed Sep 24, 20095,005 milesMA

TL*THE CONTACT OWNS A 2005 NISSAN MURANO. THE DRIVER SEAT ASSEMBLY FAILED WHILE DRIVING APPROXIMATELY 60 MPH. THE MANUFACTURER TOOK A REPORT NUMBER 566097; HOWEVER, THEY WILL NOT ASSIST WITH THE REPAIR. THE DEALERS ESTIMATED COST TO REPAIR THE SEAT ASSEMBLY WAS $1,000.00. THE VEHICLE WILL BE REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 5,005 AND THE CURRENT MILEAGE WAS 60,000. UPDATED 10/26/09. *LJ UPDATED 10/26/09*JB

Visibility
Filed Sep 23, 2009FL

DRIVER'S SUNVISOR IN 2005 NISSAN MURANO RANDOMLY FALLS DOWN WHILE VEHICLE IS BEING DRIVEN. SERIOUS MANUFACTURING OR INSTALLATION DEFECT. SINCE WARRANTY IS UP DEALER WOULD NOT REPLACE FOR FREE. QUOTED $370.00 FOR LABOR + COST OF PART. WAS FINALLY ABLE TO PERSUADE DEALER TO REPLACE PART 3 YEARS LATER. (TODAY AS A MATTER OF FACT). HAD TO THREATEN TO GET LOCAL NEWS INVOLVED. OTHERS ON MESSAGE BOARDS HAVE HAD SIMILAR PROBLEMS. PLEASE LOOK INTO THIS MAJOR DEFECT AS MANY LIVES COULD BE IN JEOPARDY. I ALMOST WAS IN 2 SERIOUS ACCIDENTS BECAUSE OF THE VISOR JUST RANDOMLY FALLING WHILE DRIVING. THANK GOODNESS FOR BRAKES BECAUSE I AND MY KIDS COULD HAVE BEEN ANOTHER TRAFFIC FATALITY STATISTIC. *TR

Latches/Locks/Linkages
Filed Sep 23, 200953,000 milesOH

2005 NISSAN MURANO SL DOOR LOCK/UNLOCK SOLENOIDS BECOME WEAK AND WILL NOT LOCK AND UNLOCK THE DOORS. THE SOLENOIDS ARE PART OF THE DOOR LOCK ASSEMBLY. WHEN THE LOCK SOLENOIDS FAIL, THE DRIVER CANNOT LOCK THE DOORS FROM THE DRIVERS SEAT THUS INTRODUCING THE POSSIBILITY OF "CAR JACKING" OR ASSAULT. *TR

Electrical System
Filed Sep 17, 200940,628 milesNY

ON SEPTEMBER 17, MY DRIVER'S DOOR WOULD NOT OPEN WITH THE KEYLESS ENTRY OR WITH THE ACTUAL KEY. I CALLED NISSAN OF QUEENS TO STATE AGAIN THAT SOMETHING FRAUDULENT WAS DONE TO MY CAR SINCE MY INITIAL VISIT ON SEPTEMBER 4. THEY ADVISED ME TO COME IN TO "CHECK" THE PROBLEM. HOWEVER, PAST EXPERIENCE LEADS ME TO BELIEVE IT WILL BE TO "FIX" THE DOOR, CHARGE ME SOME RIDICULOUS AMOUNT, AND THEN CREATE ANOTHER MALFUNCTION. THIS NEW MALFUNCTION WILL HAVE ME COMING BACK THE NEXT WEEK FOR A REPEAT OF THIS FRAUDULENT SERVICE. MY CAR IS BREAKING DOWN BEFORE MY EYES AND I CANNOT UNDERSTAND WHY NISSAN WOULD LET THIS HAPPEN TO A LOYAL CUSTOMER. AS YOU KNOW TAMPERING WITH MY CAR DOOR CAN BE HARMFUL TO MY PERSON IN THE FOLLOWING WAYS: 1.HAVING A SECURE ENVIRONMENT IS PARAMOUNT IN CERTAIN NEIGHBORHOODS. WHEN LOCKING THE DOORS IT'S IMPERATIVE NOBODY CAN GAIN ACCESS AT WILL BY WALKING UP TO THE CAR. IF ANYONE CAN SIMPLY OPEN THE DOOR TO GAIN ACCESS, CARJACKING, INJURY, OR EVEN MURDER IS EASIER. IF THE DOORS LOCKED PROPERLY THIS PROVIDES A MORE SECURE ENVIRONMENT FOR THIS TYPE OF SCENARIO. 2.THERE IS A SECURITY PROBLEM WITH NISSAN LOCKING MECHANISM AND NOT RECALLING THEM FOR SAFETY CONCERN IS NEGLIGENT. IT'S AN OPEN DOOR TO A LAWSUIT IF SOMEONE WERE TO BE MURDERED DUE TO A DOOR THAT DIDN'T LOCK, ALTHOUGH THE DRIVER PUSHED THE LOCK BUTTON AND HEARD THE LOCKING NOISE. REMEMBER, IN THIS CASE THERE'S NO OBVIOUS INDICATION THE DOOR ISN'T LOCKED UNLESS SOMEONE WALKS UP AND OPENS IT FROM THE OUTSIDE. THE

Seats
Filed Sep 16, 200942,000 milesSC

TL*THE CONTACT OWNS A 2005 NISSAN MURANO. ON SEPTEMBER 14, 2009 WHILE DRIVING 45 MPH, THE DRIVER SEAT LOWERED. HE NOTICED THAT THE LIFTER ASSEMBLY FAILED. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER AND THE MANUFACTURER WILL BE NOTIFIED. THE CURRENT AND THE FAILURE MILEAGES WERE 42,000. UPDATED 11/12/09 *CN THE BRACKET LOCATED ON THE REAR DRIVER SEAT WAS BROKEN AT THE CONNECTION POINT WHICH REQUIRED WELDING. UPDATED 11/16/09

Seats
Filed Sep 16, 2009NY

THE DRIVERS SEAT LEANS COMPLETELY TO LEFT. *TR

Seats
Filed Sep 15, 200963,300 milesKY

NISSAN MURANO 2005 DRIVER SEAT SUPPORT BRACKET BROKE. THE SEAT STARTED TO SHOW SOME MOVEMENT DURING TURNS AND STOPS WHILE CAR WAS UNDER WARRANTY BUT DIALER REFUSED TO CHANGE ANYTHING CLAIMING THAT IT IS A NORMAL MOVEMENT. NOW THIS BRACKET FINALLY BROKE. AFTER LOOKING AT THE BRACKET DESIGN IT IS OBVIOUS THAT 1/8" THK BENT BRACKET WITH A CUT-OUT WHERE ONLY A TOTAL OF 3/4" OF WIDTH IS LEFT WOULD NOT BE ENOUGH TO SUPPORT THE SEAT FOR TOO LONG. METAL FATIGUES AND BRAKES. IT DID HAPPENED TO MY CAR ON 9/15/09 ON THE COUNTRY ROAD DURING THE RIGHT TURN. I WAS FORTUNATE ENOUGH TO BE ABLE TO "CLAMP" ON MY STEERING WHEEL TO AVOID LOOSING CONTROL OF THE VEHICLE DUE TO SEAT FALLING BACK. I CAN ONLY IMAGINE WHAT WOULD HAPPEN TO THIS SEAT DURING THE CAR WRECK. NISSAN REFUSES TO REPLACE THE BROKEN PART AT THEIR EXPENSE ALTHOUGH IT IS CLEAR THAT THE PART THAT BRACKETS IS NOT A WEAR ITEM IT SHOULD PROVIDE THE SUFFICIENT SUPPORT THROUGHOUT THE LIFE OF A VEHICLE WITHOUT COMPROMISING THE PASSENGER SAFETY. SOMEBODY NEEDS TO GET INVOLVED AND MAKE NISSAN TO TAKE CARE OF THIS PROBLEM BEFORE PEOPLE WILL GET HURT OR KILLED. *TR

Structure
Filed Sep 11, 200974,000 milesCA

THE SPRING FAILS IN THE SUN VISOR OF THE 2005 NISSAN MURANO, CAUSING IT TO FALL SUDDENLY DOWNWARD, SUDDENLY OBSCURING THE DRIVER'S VIEW. NISSAN REFUSES TO ACKNOWLEDGE THAT THERE IS A PROBLEM, AND THIS SHOULD DEFINITELY BE A RECALL. NISSAN FORUMS INDICATE THAT THIS HAS BEEN A PROBLEM FOR SOME TIME. *TR

Seats
Filed Sep 11, 2009PA

LETTER FROM SENATOR SPECTER ON BEHALF ON CONSTITUENTS, RE DEFECT IN THE 2005 NISSAN MURANO. *NJ THE DRIVERS SIDE SEAT FRAME/TRACK IS CURRENTLY BROKEN. THE CONSUMER STATED IT CAUSED THE SEAT TO TILT TOWARD THE DOOR. *JB

Seats
Filed Sep 11, 200934,000 milesMO

DRIVER SEAT IN NISSAN MURANO FAILS SUDDENLY WHILE DRIVING - BRACKET IN SEAT BECOMES UNWELDED. ALMOST CAUSED A CRASH WHEN IT FAILED. NISSAN IS AWARE OF THIS DEFECT AND REFUSES TO RECALL. DEFINITE SAFETY ISSUE. *TR

Seats
Filed Sep 8, 200961,007 milesNJ

TL*THE CONTACT A 2005 NISSAN MURANO. WHEN ENTERING THE VEHICLE HE NOTICED THAT THE DRIVERS SEAT FELL BACKWARDS INTO THE REAR SEAT. THE CONTACT THEN PROCEEDED TO PULL THE SEAT UP BUT IT WOULD NOT STAY IN PLACE. THE VEHICLE WAS INSPECTED BY THE DEALER WHO CONFIRMED THAT THE SEAT WAS BROKEN. THE ESTIMATED REPAIR COST WAS 1,000. NO REPAIRS HAVE BEEN MADE AND THE MANUFACTURER WILL BE NOTIFIED. THE CONTACT IS AWARE OF THE SAFETY RISK SINCE THE DRIVER AND PASSENGER SEAT COULD FALL BACKWARDS WITHOUT WARNING AND POSSIBLY CAUSE A CRASH. THE FAILURE MILEAGE WAS 61,007 AND THE CURRENT MILEAGE WAS 61,010.

Engine and Engine Cooling › Engine
Filed Sep 4, 20096,000 milesCA

MY 2005 NISSAN MURANO HAS AN ENGINE THAT "PINGS" EVEN WHEN USING 91 OCTANE FUEL. THIS CAN LEAD TO ENGINE WEAR AND DAMAGE. NISSAN IS AWARE OF THE PROBLEM, BUT AT THIS TIME, THEY ARE CHOOSING NOT TO CORRECT IT IN ANY OF THE MURANO VEHICLES THAT HAVE THIS PROBLEM. THE PROBLEM IS A CONSTANT "PING" UPON ACCELERATION, MOST NOTICEABLE BETWEEN 10 AND 30 MILES PER HOUR, OR AT HIGHER SPEEDS WHEN ATTEMPTING TO QUICKLY INCREASE SPEED. *TR

Visibility
Filed Sep 4, 200950,000 milesCA

MY 2005 NISSAN MURANO'S DRIVER SIDE VISOR WILL NOT STAY IN THE UP POSITION. THIS CAUSES PROBLEMS WITH VISIBILITY WHILE DRIVING AND IS A SAFETY HAZARD. THE COST TO REPLACE IS VERY HIGH FOR SUCH A SMALL PART. *TR

Seats
Filed Sep 3, 200960,000 milesNC

NISSAN MURANO 2005 : DRIVERS POWER SEAT. THE DRIVE GEAR (MADE OF PLASTIC) IS STRIPPED BY THE WORM GEAR (METAL). I HAVE SPOKEN WITH MY DEALER AND NISSAN NORTH AMERICA. THEY WILL NOT ASSIST ME WITH THE $1000.00 REPAIR. IF NISSAN WOULD SUPPLY JUST THE DRIVE GEAR THIS REPAIR COULD BE MADE EASILY. THEY DO NOT HAVE THE PART. YOU MUST BUY THE ENTIRE SEAT TRACK. *TR

Seats
Filed Sep 3, 200946,000 milesIL

THE DRIVER SEAT BROKE OFF IT,S BASE. WHILE TURNING RIGHT, I COULD ACTUALLY FEEL MY BODY LIFT. NISSAN DENIED MY CLAIM FOR REPAIR BECAUSE THE CAR WAS 3YEARS OLD. I TOOK THE CAR TO THE CLOSEST SHOP TO HAVE IT REPAIRED FOR SAFETY REASONS. THE BASE WAS ORDERED FROM CONTINENTAL NISSAN AND REPLACED AT A COST OF $972. I FILED A CLAIM WITH NISSAN CORPORATION. IT WAS DENIED ON AUG 28TH PRIMARILY BECAUSE I TOOK THE CAR TO AN INDEPENDENT REPAIR SHOP. THERE WAS NO WAY THAT I COULD HAVE DRIVEN AN UNSAFE CAR FOR 4MONTHS UNTIL THAT DECISION WAS MADE. *TR

Seats
Filed Sep 3, 200949,816 milesCO

1. 2005 NISSAN MURANO - EVERYDAY USE LED UP TO THE FAILURE. 2. THE SEAT BRACKET ON THE DRIVER SIDE HAS BROKEN OR SHEARED OFF AT A POINT AND THIS CAUSES THE SEAT TO ROCK BACK AND TO THE LEFT DRAMATICALLY WHILE DRIVING. 3. NISSAN REFUSED TO COVER UNDER WARRANTY, AND WITH THE PART COSTING $750, IT IS YET UNFIXED. *TR

Seats
Filed Sep 2, 2009PA

LETTER FROM CONGRESSMAN GERLACH ON BEHALF OF CONSTITUENT RE PROBLEM WITH HER 2005 NISSAN MURANO. *NJ THE DRIVER'S SEAT ANCHOR BROKE. *JB

Seats
Filed Sep 2, 200950,000 milesNY

DRIVER SEAT BRACKET BROKEN IN THE REAR LEFT (BY THE DOOR) SIDE. *TR

Seats
Filed Sep 1, 200963,475 milesNY

2005 NISSAN MURANO- DRIVER'S LEFT REAR SEAT MOUNT FAILED CAUSING SEAT TO SWAY DURING TURNS AND BREAKING. SEAT MOUNTS LIKELY TO TOTALLY FAIL IN CRASH SITUATION. NUMEROUS INCIDENTS KNOWN FROM INTERNET SEARCH FOR SIMILAR FAILURES ON THIS MAKE AND MODEL VEHICLE. *TR

Seats
Filed Aug 31, 200942,215 milesHI

THE BRACKET FOR MY 2005 NISSAN MURANO DRIVER SEAT BROKE. *TR

Seats
Filed Aug 31, 200938,000 milesOH

2005 NISSAN MURANO. DRIVER'S SEAT REAR LEFT BRACKET IS BROKEN. IT IS A SMALL, THIN, L-SHAPED BRACKET THAT IS BROKEN IN TWO PLACES. THE SEAT IS NO LONGER "ATTACHED" TO THE FRAME (ON THIS CORNER) AND THE SEAT ROCKS WHEN YOU SIT IN IT AND AS YOU ARE DRIVING IT. THERE WAS NO CRASH AND BOTH DRIVERS OF THIS VEHICLE WEIGH LESS THAN 200 LBS, SO OVER-STRESSING IS NOT A PROBLEM. THIS OCCURRED IN AUGUST OF 2009 AND IT HAS NOT YET BEEN REPAIRED. THE DEALERSHIP WANTS $910 FOR THE REPAIR OR $700 FOR THE PART ALONE. I AM CONCERNED THAT IF THERE IS A CRASH, THE SEAT WILL NOT REMAIN ATTACHED TO THE CAR. *TR

Seats
Filed Aug 29, 200980,000 milesPA

I WAS DRIVING MY 2005 NISSAN MURANO; ALL OF A SUDDEN I HEARD SOMETHING SNAP/BREAK IN MY CAR SEAT AND THE SEAT FELL BACK; I GRABBED THE STEERING WHEEL REAL TIGHT SO I WOULN'T LOOSE CONTROL OF THE VEHICLE;THE SEAT IS VERY LOOSE AND THE LEFT SIDE OF THE SEAT LEANS AGAINST THE INSIDE OF THE CAR. THERE WAS NO WARNING, JUST A BREAKING METAL SOUND; NOT A SINGLE PROBLEM PRIOR TO THIS SUDDEN BREAK. *TR

Seats
Filed Aug 28, 2009TX

SITTING IN MURANO HEARD A CRACK NOISE FROM BELOW THE SEAT AND SEAT FALLS SIDEWAYS WITH DRIVER LEANING AGAINST THE DRIVER'S SIDE WINDOW. AFTER CLOSE INSPECTION - THE METAL ANCHOR THAT SECURES THE SEAT FRAME TO THE CAR HAS BROKEN - METAL WELDING IS BROKEN. I CAN NO LONGER SAFELY DRIVE THE CAR AS IT IS NOT SECURED TO THE FLOOR. NISSAN CUSTOMER SERVICE SAYS THERE IS NOT A RECALL, DEALERSHIP SAYS IT WILL COST ME OVER $400. *TR

Latches/Locks/Linkages
Filed Aug 24, 200947,000 milesNY

1. DOORLOCKS NOT OPERATING PROPERLY. 2. OCCURRENCE INTERMITTENT; SAFETY CONSEQUENCE, DOORS ARE UNLOCKED. 3. DEALER REPLACED 2 ACTUATORS AT A COST OF $1,000. *TR

Seats
Filed Aug 23, 200953,500 milesVA

DRIVER SIDE SEAT IN MY 2005 NISSAN MURANO BROKE WITHOUT WARNING. CAR WAS PARKED AT THE TIME. THE SEAT TILTED TO THE LEFT AND WAS UNSTABLE. I AM UNABLE TO ADJUST THE SEAT TO THE PROPER HEIGHT FOR THE BEST DRIVING POSITION. NISSAN HAS REFUSED TO COVER REPAIR OR REPLACEMENT COSTS EVEN THOUGH THE VEHICLE IS COVERED UNDER EXTENDED WARRANTY. *TR

Seats
Filed Aug 23, 200964,000 milesVA

DRIVER SIDE SEAT IN NISSAN MURANO BROKE AGAIN WITHOUT WARNING. SEAT TILTED TO THE LEFT AND WAS UNSTABLE. I WAS UNABLE TO ADJUST THE SEAT TO THE PROPER DRIVING POSITION. CAR WAS PARKED AT THE TIME. I WAS GETTING INTO THE CAR AND ONCE SEATED IT BROKE. NISSAN SAID THE ONLY REPAIR IS TO REPLACE THE SEAT ENTIRELY AT $1,000! NISSAN CONSUMER AFFAIRS REFUSES TO COVER THE COSTS TO REPLACE THE SEAT. *TR

Seats
Filed Aug 20, 200953,589 milesPA

2005 NISSAN MURANO. SEAT BRACKET THAT ANCHORS DRIVERS' SEAT TO CAR HAS BROKEN -ALLOWING SEAT TO ROCK AND MOVE FREELY WHILE DRIVING. THIS IS A SERIOUS DEFECT IN THE VEHICLE AND APPARENTLY VERY COMMON FROM THE INFORMATION THAT I HAVE FOUND. THE FACT THAT THE DRIVER'S (OR ANY SEAT FOR THAT MATTER) WOULD NOT REMAIN ATTACHED TO THE VEHICLE THROUGH EVERY DAY USE IS A HUGE CAUSE FOR CONCERN. NOT ONLY A HAZARD TO DRIVER (ESPECIALLY IN EVENT OF ACCIDENT)- BUT ALSO TO PASSENGERS IN THE VEHICLE. THIS CAR IS NOT ABLE TO PASS INSPECTION AND IS TOTALLY UNSAFE TO DRIVE IN ITS CURRENT CONDITION. SOMEONE IS GOING TO HAVE AN ACCIDENT,BE KILLED OR SERIOUSLY INJURED IF THIS KNOWN DEFECT IS NOT RESOLVED. NISSAN APPARENTLY IS NOT GOING TO DO MUCH ABOUT THE SITUATION ON THEIR OWN AND THUS WE MUST RELY ON NHTSA TO MAKE THEM CORRECT THE PROBLEM. USING CHEAP BRACKETS/PLASTIC PARTS TO ANCHOR SEATS TO VEHICLE MAY SURVIVE IN A CRASH LAB- BUT I AM PUTTING MY CHILDREN IN THIS VEHICLE- NO ONE AT NHTSA WILL I BET- KNOWING THIS PROBLEM. REPAIR IS ESTIMATED BY DEALER AT $1000 FOR THE CONSUMER. OUTRAGEOUS CONSIDERING THEY KNOW THEY HAVE A PROBLEM. *TR

Seats
Filed Aug 19, 200980,000 milesNH

THE DRIVER'S SIDE SEAT IS LOOSE ON ITS FRAME. I BROUGHT IT IN THE DEALER AND THE FIX IS OVER $650. I HAVE AN EXTENDED WARRANTY, BUT THEY INDICATE THAT THIS IS NOT COVERED. HOWEVER, WE ARE WORKING ON THAT. THE REAL SAFETY ISSUE IS IF THE SEAT BREAKS WHILE DRIVING, THERE IS A VERY HIGH LIKELIHOOD OF A CRASH. I WILL GET THE SEAT FIXED THIS WEEK. HOWEVER, IN REVIEWING INFORMATION FROM OTHER COMPLAINTS, I HAVE SEEN MANY, MANY OTHERS REPORTING THIS PROBLEM. *TR

Latches/Locks/Linkages
Filed Aug 19, 2009FL

I NOTICED MY PASSENGER SIDE DOOR LOCK WOULD NOT AUTOMATICALLY LOCK OR IF I MANUALLY LOCKED IT WOULD NOT UNLOCK BY PUSHING THE LOCK BUTTON IN MY 2005 NISSAN MURANO PROBABLY ABOUT THREE MONTHS AGO. SO NOW I HAVE TO MANUALLY LOCK AND UNLOCK THAT DOOR EVERYTIME. ABOUT TWO WEEKS AGO I WAS GOING TO LOAD GROCERIES IN THE BACK OF MY VEHICLE AND WHEN I HIT THE SECURITY UNLOCK DEVICE THE BACK HATCH NEVER UNLOCKED. SO NOW I CAN NEVER OPEN MY BACK HATCH BECAUSE THERE IS NO KEY ENTRY ON THE TRUNK. THIS IS A HUGE SAFETY ISSUE. I TOOK IT TO MY LOCAL MECHANIC AND HE SAID IT WAS THE LOCKING SYSTEM IN THE CAR AND WOULD COST ME OVER $700.00 TO FIX IT. NISSAN NEEDS TO TAKE CARE OF THIS BECAUSE IT IS HAPPENING TO ALOT OF PEOPLE AND IT IS ONLY A MATTER OF TIME BEFORE AN UNSAFE SITUATION OCCURS AND IS IN THE MEDIA DUE TO NOT HAVING THE ABILITY TO LOCK OR UNLOCK YOUR CAR DOORS. *TR

Latches/Locks/Linkages
Filed Aug 19, 2009OR

I HAVE A 2005 MURANO; MY PROBLEM IS: MY DRIVER'S SIDE DOOR LOCK ONLY WORKS INTERMITTENTLY, AND I CAN'T ALWAYS TELL WHETHER THE DOOR IS LOCKED OR NOT. IT SOUNDS LIKE IT IS LOCKING/UNLOCKING, BUT IT DOESN'T ALWAYS SEEM TO BE THE CASE. I HAVE GOTTEN TWO DIFFERENT QUOTES FROM NISSAN DEALERSHIPS, AND BOTH SERVICE MANAGERS SAID THAT IT IS A COMMON PROBLEM. I FEEL LIKE IT IS UNSAFE, AND IT SEEMS LIKE IT IS AN ISSUE THAT SHOULD FALL UNDER THE "RECALL" POLICY. THANK YOU. *TR

Latches/Locks/Linkages
Filed Aug 17, 200969,000 milesAZ

I WAS TRAPPED IN MY NISSAN MURANO DURING 115 DEGREE DAY IN ARIZONA FOR 20 MINUTES. I HAD TO RESTART THE CAR AND DRIVE TO A FACILITY WHERE I COULD BE FREED FROM THE VEHICLE. THE DOOR LOCK ACTUATOR SOLENOID ONLY PARTIALLY ACTIVATES LOCKING ASSEMBLY ON DRIVERS DOOR AND ONLY PARTIALLY DISENGAGES. THIS CREATES A SITUATION WHERE YOU CANNOT OPEN THE DOOR FROM THE OUTSIDE OR INSIDE OF THE VEHICLE IN AN EMERGENCY. THIS PARTIAL DISENGAGEMENT ALSO KEEPS THE DOOR HANDLE FROM OPENING THE DOOR MANUALLY. EVIDENTIALLY I AM NOT THE ONLY NISSAN OWNER WHO HAS HAD THE SAME PROBLEM. THE INTERNET HAS NUMEROUS DOCUMENTED OWNERS OF NISSAN VEHICLES WITH THE SAME EXACT PROBLEM. NISSAN HAS FAILED TO ADDRESS THIS PROBLEM IN A TIMELY MANNER AND POSSIBLE DEATH OR SERIOUS INJURY COULD RESULT IN THE EVENT OF A COLLISION OR FIRE DUE TO THE INABILITY OF THE DOORS TO BE OPENED MANUALLY DURING THIS PARTIAL LOCK SITUATION. THE DOOR HANDLE SHOULD ALWAYS OPEN FROM THE INSIDE AND OVER-RIDE THE LOCK ON THE DRIVERS DOOR. *TR

Seats
Filed Aug 17, 200960,000 milesMO

2005 NISSAN MURANO DRIVER'S SEAT BRACKET BROKE. *TR

Seats
Filed Aug 13, 200970,585 milesNV

TL*THE CONTACT OWNS A 2005 NISSAN MURANO. THE CONTACT STATED THAT THE SEAT BRACKET THAT HOLDS THE SEAT TO THE FLOOR FAILED. WHEN HE ENTERED THE VEHICLE, HE NOTICED THAT THE SEAT WAS ON THE FLOOR. THE DEALER STATED THAT THE FAILURE WAS NOT CAUSED BY A DEFECT, AND WOULD COST $800 TO REPAIR. THE CONTACT FOUND NUMEROUS COMPLAINTS ONLINE FOR THIS SAME FAILURE. THE FAILURE MILEAGE WAS 70,585 AND CURRENT MILEAGE WAS 74,953. UPDATED 09/18/09. *LJ UPDATED 09/18/09. *JB

Seats
Filed Aug 11, 200960,000 milesFL

2005 NISSAN MURANO DRIVER SEAT DEFECT : BRACKET ON THE FRAME'S SUDDENLY BROKEN THE PART NUMBER FROM NISSAN LOCAL SHOP : 87450CA68B THE FAILURE NOT FIXED YET BC TOO EXPENSIVE $950 ... *TR

Visibility
Filed Aug 5, 200950,455 milesCA

THE DRIVER'S SIDE VISOR ON MY NISSAN MURANO KEEPS FALLING DOWN CONSTANTLY. IT WILL NOT STAY UP ON ITS OWN. I WAS BACKING OUT OF A PARKING STALL, AND THE VISOR FELL DOWN (AT THE EXACT WRONG MOMENT) BLOCKING MY VISION. THIS CAUSED ME TO BE DISTRACTED AND BUMP MY CAR INTO A POLE. THE DAMAGE TO MY CAR WAS JUST ENOUGH WHERE MY WHOLE BUMPER HAD TO BE REPLACED. THE COST OF THE REPAIRS FROM THE AUTO BODY SHOP WAS $1,050.00. THIS IS A FACTORY SAFELY HAZARD FAILURE FROM NISSAN. THE EXPENSE TO REPLACE MY VISOR IS A RIDICULOUS $400.00. NISSAN NEEDS TO DO A RECALL OR AT LEAST SELL THIS PART AT COST. I HAVE SINCE HAD TO VELCRO THE VISOR IT INTO PLACE. THE VELCRO IS NOT A SOLUTION AND MAKES THE VISOR USELESS. THIS VISOR PROBLEM IS A SAFETY HAZARD. *TR

Seats
Filed Aug 1, 200967,000 milesFL

2005 NISSAN MURANO. THE DRIVER'S SEAT BROKE. *TR

Seats
Filed Jul 31, 200971,294 milesCA

TL*THE CONTACT OWNS A 2005 NISSAN MURANO. WHENEVER THE CONTACT SITS ON THE FRONT DRIVER'S SEAT, THE LEFT CORNER OF THE SEAT FALLS DOWN. WHILE DRIVING 15 MPH, THE SEAT SHAKES AND CAUSES UNSTABLE VISIBILITY. HE TOOK THE VEHICLE TO TWO DEALERS AND BOTH STATED THAT THE WELDING IN THE SEAT NEEDED TO BE REPAIRED. THROUGH ONLINE RESEARCH, HE FOUND NUMEROUS COMPLAINTS ON THIS VERY SAME FAILURE FOR THIS VEHICLE. HE STATED THAT IT APPEARED TO BE A MANUFACTURER DEFECT THAT SHOULD BE RECALLED. THE CURRENT AND FAILURE MILEAGES WERE 71,294.

Seats
Filed Jul 25, 200965,000 milesMI

FRONT DRIVER SEAT HAS BROKEN OFF OF TRACK, AND MOVES/ROCKS DURING DRIVING CAUSING SAFETY ISSUE. 1000 TO REPAIR., NISSAN WILL NOT FIX DEFECT, AND CHARGED ME ADDITIONALLY JUST TO LOOK AT IT( COULDN'T AFFORD THE FIX AT $1000). ATTACHED WEBSITE INDICATE 149 COMPLAINTS ON THE EXACT SAME THING TO DATE. NEED HELP TO GET THIS VERY DANGEROUS DEFECT RESOLVED. NUMBER OF COMPLAINTS CAN BE FOUND AT WWW.MYCARSTATS.COM. NEED HELP. *TR

Engine and Engine Cooling
Filed Jul 21, 200938,000 milesOH

TL*THE CONTACT OWNS A 2005 NISSAN MURANO. SINCE APRIL OF 2009, THE VEHICLE HAS BEEN LOSING POWER WHILE DRIVING 55 MPH. THE SPEED HAS DECREASED TO 5 MPH ON THREE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES, BUT THEY COULD NOT DIAGNOSE THE FAILURE WITH THE COMPUTER SYSTEM/ENGINE. THE CONTACT IS CONCERNED THAT A CRASH COULD OCCUR. THE FAILURE MILEAGE WAS 38,000.

Latches/Locks/Linkages
Filed Jul 15, 2009PA

1. THERE WERE NO EVENTS THAT LEAD UPTO THE FAILURE OF THE LOCKING MECHANISM. 2. THE FAILURE STARTED AUTOMATICALLY. THERE IS A PROBLEM IN THE LOCKING ACTUATOR. THE LOCK SWITCH DOES NOT LOCK THE DOOR EVEN THOUGH THE SWITCH IS PRESSED AND THE LOCKING SOUND IS HEARD. THIS MAKES PERSONAL SAFETY A BIG CONCERN. IF THE DOOR IS UNLOCKED WHEN THE LOCKING SWITCH IS PRESSED, IT CAN STILL BE OPENED FROM THE OUTSIDE. IN ENVIRONMENTS WHEN PERSONAL SAFETY IS OF STRONG CONCERN, THERE SHOULD BE SOME SENSE OF FEELING SECURED WITHIN THE CAR WHEN THE DOOR IS "LOCKED." SOMEONE COULD BE HURT, ROBBED, CARJACKED, OR EVEN MURDERED BECAUSE OF A SIMPLE LOCKING MECHANISM FAILURE. THIS FAILURE IS ALL AROUND WITH MANY CARS HAVING ALL 4 DOOR LOCKS FAIL AT ONCE ACROSS ALL NISSAN CAR/SUV/TRUCK MODELS. THE REPLACEMENT COST FOR 4 ACTUATORS FROM THE NISSAN DEALERSHIP IS $1600. THIS IS A SAFETY CONCERN AND A RECALL SHOULD BE MADE FOR ALL NISSAN MURANOS. *TR

Latches/Locks/Linkages
Filed Jul 12, 200937,000 milesLA

I HAVE A 2005 NISSAN MURANO, PURCHASED IN 2005. RECENTLY I HAVE BEEN HAVING PROBLEMS WITH THE RIGHT FRONT PASSENGER DOOR AND HATCHBACK NOT LOCKING OR UNLOCKING BY USE OF THE FOB. THE RIGHT FRONT PASSENGER DOOR DOES NOT HAVE A KEY LOCK AND APPARENTLY WHEN THIS DOOR LOCK MOTOR IS NOT LOCKING OR UNLOCKING, NEITHER IS THE REAR HATCH. I BELIEVE THAT THIS IS A SAFETY ISSUE AND NHTSA SHOULD FOURCE NISSAN TO RECALL ALL THEIR VEHICLES WITH THIS PROBLEM FOR REPLACEMENT W/O COST TO THE CONSUMER. HAVING A SECURE ENVIRONMENT IS PARAMOUNT IN CERTAIN NEIGHBORHOODS. WHEN LOCKING THE DOORS IT IS IMPERATIVE NO ONE SHOULD HAVE ACCESS TO THE VEHICLE. IF ANYONE CAN SIMPLY OPEN THE DOOR TO BAIN ACCESS, CARJACKING, INJURY OR EVEN AN ASSAULT IF MUCH EASIER FOR THE PERPERTRATORS. IF THE DOORS LOCKED PROPERLY THIS PROVIDES A MORE SECURE ENVIRONMENT AND ELIMINATES SOME OF THESE TERRIFYING SCENARIOS. NISSAN, KNOWING THERE IS A SECURITY AND POSSIBLY SAFETY PROBLEM WITH THEIR LOCKING MECHANISM AND NOT RECALLING THESE VEHICLES FOR CONSUMER PROTECTION AND SAFETY, IS NEGLIGENT. THEIR ACTION WILL OPEN THE DOOR TO A CLASS ACTION LAWSUIT SHOULD SOMEONE BE MURDERED, ROBBED, RAPED OR ASSAULTED DUE TO A DOOR THAT DIDN'T LOCK, ALTHOUGH THE DRIVER PUSHED THE LOCK BUTTON AND HEARD THE APPARENT LOCKING SOUND. REMEMBER, IN THIS CASE THERE ARE NO OBVIOUS INDICATIONS THE DOOR ISN'T LOCKED, WHEN IT REALITY IS AN "OPEN DOOR" WITH THE OCCUPANTS EASY TARGETS. THIS FAILURE IS AN INTERMITTENT OF OPERATION. SOMETIMES THE DOORS

Seats
Filed Jul 9, 200957,472 milesCA

TL*THE CONTACT OWNS A 2005 NISSAN MURANO. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT NOTICED THAT THE DRIVER'S SEAT BEGAN MOVING FROM SIDE TO SIDE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE BASE NEEDED TO BE REPLACED. PRIOR TO THE FAILURE, SHE NOTICED THAT THE SEAT WAS NOT POSITIONED PROPERLY. THE CURRENT AND FAILURE MILEAGES WERE 57,472.

Engine and Engine Cooling › Exhaust System
Filed Jul 9, 200950,000 milesAL

I HAVE A MURANO WHERE THE AIR INTAKE KEEPS COMING LOOSE AND WON'T STAY THEREFORE MAKING THE CAR STALL ON THE INTERSTATE WHILE TRYING TO PICK UP SPEED. IT'S BEEN FIXED ONCE BUT IT STILL KEEPS HAPPENING. I CAN'T PULL INTO TRAFFIC FOR THE FEAR THE CAR WILL CUT OFF. *TR

Seats
Filed Jul 8, 200923,000 milesFL

MY HUSBAND PURCHASED A NEW NISSAN MURANO IN 2005. IN 2006 WE GAVE THE CAR TO OUR 16 YEAR OLD DAUGHTER. THE VEHICLE HAS 23,000 (!) ON IT. LAST WEEK SHE INFORMED ME THAT HER SEAT "MOVES" WHEN SHE TURNS THE VEHICLE. WE TOOK THE CAR TO CROWN NISSAN AND WAS INFORMED THAT THE "LIFTER LINK" WAS BROKEN AND WOULD NEED TO BE REPLACED AT THE COST OF $600 PARTS AND $250 LABOR. I AM QUESTIONING WHY A NISSAN PRODUCT AND AT 4 YEARS OF AGE WOULD HAVE A BROKEN SEAT??? AFTER RESEARCHING THIS ON THE INTERNET THIS APPEARS TO BE A KNOWN PROBLEM WITH PREVIOUS COMPLAINTS FILED WITH YOUR OFFICE. WHY HAS THIS NOT BEEN ADDRESSED? A SEAT BRACKET BREAKING IS NOT A NORMAL WEAR & TEAR ITEM. I CAN SEE A PATTERN DEVELOPING AND CERTAINLY YOU FOLKS MUST BE ABLE TO ALSO. HOW MANY SEATS/PASSENGERS HAVE BEEN EJECTED FROM WRECKED VEHICLES? HOW PEOPLE HAVE BEEN HUNG BY THEIR SEATBELT IN THE EVENT OF A CRASH? *TR

Seats
Filed Jul 8, 200982,004 milesNJ

A BRACKET ON THE DRIVER'S SIDE POWER SEAT HAS BROKEN, AND THE SEAT TILTS TO ONE SIDE AND ALSO FORWARD. IT IS LOOSE AND WILL MOVE FORWARD SEVERAL INCHES WHEN I DECELERATE/ACCELERATE OR GET IN/OUT OF THE VEHICLE. THE DRIVER'S SEAT IS NOW VERY LOOSE. THE SEAT MOVES UPON EXIT/ENTERING THE CAR AND WHILE DRIVING. A SMALL SUPPORT BRACKET IS BROKEN AND NISSAN CLAIMS THE WHOLE SEAT ASSEMBLY NEEDS TO BE CHANGED, COST $1000+. IT SEEMS TO ME THAT SEAT BRACKET SHOULD NOT BREAK UNDER NORMAL CONDITIONS AND I WAS VERY SURPRISED WHEN I LOOKED AROUND ONLINE AND FOUND MANY PEOPLE WITH THE SAME PROBLEM. HAVE THE DRIVERS SEAT MOVE AROUND WHILE THE CAR IS MOVING SEEMS TO ME LIKE A SERIOUS SAFETY PROBLEM. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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