Page 41 of 47 · complaints 2,001–2,050 of 2,314

2013 Nissan Altima complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →

Exterior Lighting
Filed Jun 20, 201419,000 milesCA

FOG LIGHT SHATTERED ON PASSENGER SIDE. I CONFIRMED IT WAS NOT IMPACT RELATED AND RETURNED THE CAR TO THE DEALERSHIP. THEY WOULD NOT LOOK AT THE PROBLEM UNLESS I PAID FOR THE PART FIRST. I REPLACED THE PART MYSELF AND FOUND THAT THE LIGHT UNIT HAD: 1. NOT BEEN TIGHTENED DOWN AND 2. AND INCREDIBLY, HAD BEEN ASSEMBLED BY SOMEONE WHO USED A CIGARETTE BUTT AS A WASHER UNDER ONE OF THE TWO BOLTS THAT HOLD THE LIGHT UNIT IN PLACE. *TR

Service Brakes
Filed Jun 18, 201427,500 milesPA

THIS IS A FIRST TIME INCIDENT PERTAINING TO MY 2013 NISSAN ALTIMA SEDAN. MY BRAKE WARNING LAMP (RED) ILLUMINATED WHILE I WAS DRIVING AT A STEADY SPEED OF 45 MPH. NOTE...EARLIER IN THE MORNING I DID NOT EXPERIENCE THIS ISSUE WHILE DRIVING. I PULLED OVER TO THE SIDE OF THE ROAD AND CONFIRMED THAT MY PARKING BRAKE PEDAL WAS FULLY RELEASED. I TURNED THE ENGINE OFF AND MOMENTS LATER I RESTARTED IT. THE BRAKE WARNING LAMP STAYED ILLUMINATED. KNOWING THAT MY BRAKES WERE PERFORMING NORMALLY, I CONTINUED ON MY JOURNEY AND DROVE HOME. AT THAT TIME I CHECKED THE VEHICLES BRAKE MASTER CYLINDER FLUID LEVEL. IT WAS SLIGHTLY BELOW THE RESERVOIR'S MAXIMUM INDICATOR. IN ADDITION I CHECKED AND CONFIRMED THAT MY REAR BRAKE LAMPS WERE OPERATING PROPERLY. THE VEHICLE WAS PARKED FOR APPROX. 4 HOURS AND THE ENGINE WAS RESTARTED. THE BRAKE WARNING LAMP WAS NO LONGER ILLUMINATED. I THEN DROVE THE VEHICLE AT NIGHT FOR APPROXIMATELY 5 MILES WITHOUT THE PROBLEM RECURRING. IT IS IMPORTANT TO NOTE THAT THE DAYTIME TEMPERATURE WAS RATHER HIGH AT 94 DEGREES. *TR

Electrical System
Filed Jun 17, 201424,000 milesNY

WHILE SLOWING DOWN FOR AN INTERSECTION ALL ELECTRONICS ON CAR STOPPED WITH NO WARNING AND MOTOR SHUT DOWN. NO INDICATOR LIGHTS ON DASH. CAR BECAME COMPLETELY MALFUNCTIONING IN AN INSTANT. NO POWER BREAKS OR STEERING, DASH LIGHTS, CONSOLE DISPLAY OR IGNITION ON INDICATOR. GOT CAR TO A STOP. PUT THE CAR IN PARK AND RESTARTED WITH NO ERRORS OR INDICATIONS THAT THE CAR MECHANICALLY AND ELECTRONICALLY JUST DIED. CLOCK WAS SET TO THE CORRECT TIME BUT TRIP ODOMETER AND MANY OTHER CUSTOMIZED SETTINGS WERE RESET. ACTED AS IF THE ECM DID A RESET WHILE DRIVING. *TR

Air Bags
Filed Jun 16, 201417,857 milesCA

TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED WHILE A PASSENGER WAS SITTING IN THE FRONT SEAT THE AIR BAG LIGHT ILLUMINATED. THE CONTACT SHUT THE VEHICLE OFF AND RESTARTED IT AND THE AIR BAG LIGHT SHUT OFF. THE FAILURE RECURRED WITHIN TWENTY MINUTES. THE FAILURE OCCURRED ON THREE OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER REPAIRED THE AIR BAG SENSOR; HOWEVER, THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 17,857. THE CURRENT MILEAGE WAS 18,200.

Engine
Filed Jun 12, 201467,725 milesNY

I WAS DRIVING MY CAR ON THE HIGHWAY WHEN IT STARTED TO SHUTTER. IT WAS FIRST HAPPENING ON INCLINES THEN ALL THE TIME. IT EVENTUALLY JUST SLOWED DOWN AND I HAD TO QUICKLY EXIT TO AVOID GETTING STUCK IN THE MIDDLE OF THE HIGHWAY. I HAVE BROUGHT THE SHUTTERING/JERKING ISSUE TO THE DEALER PREVIOUSLY AND WAS TOLD THAT NO ISSUE WAS FOUND. NOW I AM TOLD THAT I HAVE TO REPLACE THE TRANSMISSION WHICH IS $3,500. AFTER DOING SOME INTERNET SEARCHES I LEARNED THAT SEVERAL OTHER DRIVERS ARE HAVING ISSUES WITH THE TRANSMISSION ON THEIR "NEW" NISSAN ALTIMA (2013). *TR

Structure › Body
Filed Jun 11, 201440,739 milesGA

WHILE DRIVING DOWN THE ROAD, THE HOOD OF THE VEHICLE POPPED OPEN, SLAMMING THE HOOD ON THE CAB OF THE CAR OBSTRUCTING THE VIEW. WHEN THE HOOD HIT THE CAB IT PUSHED THE COMPARTMENT, THAT HOLDS SUNGLASSES OUT AND HIT ME IN THE HEAD. THE HOOD WAS SECURELY LATCHED BEFORE DRIVING! THAT DAY I DROVE TO WORK, BACK HOME AND THEN TO THE STORE. IT WAS WHEN I WAS HEADING BACK HOME FROM THE STORE THAT MY HOOD LATCH FAILED THEREFORE SLAMMING IT ONTO THE CAB AND OBSTRUCTING MY VIEW OF THE ROAD. LUCKILY I WAS ABLE TO SEE UNDER THE HOOD TO DRIVE OFF THE BUSY HIGHWAY. I LIVE IN NORTH GA THERE ARE PLENTY OF PLACES ON THAT ROAD WHERE I COULD HAVE DROVE OFF THE ROAD THERE ARE NO GUARD RAILINGS! *TR

Air Bags
Filed Jun 11, 201419,000 milesNY

TL * THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT NOTICED THAT THE AIR BAG SAFETY FEATURES ON THE VEHICLE WERE DISABLED. THE DEALER WAS UNABLE TO REPAIR THE VEHICLE BECAUSE AN ERROR CODE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 19,000.

Air Bags
Filed Jun 11, 20143,000 milesCT

TL * THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT'S VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER: 14V138000 (AIR BAGS); HOWEVER, THE FAILURE RECURRED. THE DEALER STATED THAT THE FLOOR MAT SENSOR NEEDED TO BE REPROGRAMMED. WHILE A PASSENGER WAS SEATED IN THE FRONT PASSENGER SEAT, THE AIR BAG SENSOR FAILED TO ILLUMINATE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 3,000. JCC

Structure › Body
Filed Jun 11, 201451,950 milesGA

DRIVING TO WORK , GOING ABOUT 45 MPH. WITH NO WARNING THE HOOD JUST FLEW UP TO THE WINDSHIELD. I WAS ABLE TO STOP PROMPTLY, AND DID NOT HAVE AN ACCIDENT. MY HOOD WAS NOT POPPED OPEN, AND IT WAS NOT JUST THE SAFETY LATCH HOLDING IT, IT JUST POPPED OPEN. I WAS SO LUCKY NOT TO HAVE BEEN ON A BUSY STREET, SO NO ACCIDENT OCCURRED.....HOWEVER 3175.00 DAMAGE TO MY CAR HAD TO BE FIXED. THERE HAS TO BE A PROBLEM WITH THE LATCH... THIS IS MY 4TH ALTIMA, AND I HAVE ALSO WORKED FOR A NISSAN DEALERSHIP....NEVER HEARD OF THIS HAPPENING BEFORE,,,,UNTIL NOW..... *TR

Electrical System
Filed Jun 10, 2014500 milesFL

THE PROBLEM IS WITH THE A/C COMPRESSOR STAYING ON EVEN THOUGH I TURN THE DEFROST OFF. SAME IF I TURN AUTO ON THEN OFF. THE A/C LIGHT STAYS OFF, BUT THE A/C COMPRESSOR STAYS ON. THE ONLY WAY TO TURN THE A/C OFF IS TO PRESS THE A/C BUTTON TWICE (ONCE TO TURN THE LIGHT ON, NEXT TO FORCE THE A/C TO GO OFF). IF THE DEFROST IS OFF, AUTO IS OFF AND THE A/C LIGHT IS OFF, THE A/C COMPRESSOR MUST TURN OFF. IT SHOULD NOT BE A GUESSING GAME FOR THE DRIVER TO WONDER IF THE A/C IS OFF. I HAVE COMPLAINED ABOUT IT BEFORE AND BEEN TO THE DEALER 3 OR MORE TIMES ABOUT IT. THERE ARE MULTIPLE POSTINGS (COMPLAINTS) ABOUT IT ON THE INTERNET (SEE ONE LINK BELOW). HTTP://WWW.NISSANCLUB.COM/FORUMS/2013-NISSAN-ALTIMA-DISCUSSION-2-5-3-5/351865-DEFROSTER-TURNING-AC-BUT-NOT-TURNING-OFF-WHEN-CHANGING-DIFFERENT-VENT-MODE.HTML I HAVE COMPLAINED ABOUT IT TO NISSAN AND WAS ASKED TO SEE THE DEALER. THE DEALER CHECKS OTHER SAME MODEL CARS AND THE PROBLEM IS CONSISTENT AMONGST ALL CARS, SO HE SAYS "THERE IS NO PROBLEM". THE DEALER MECHANIC AGREES WITH ME THAT THIS IS NOT HOW IT SHOULD WORK, BUT SINCE ALL OTHER SIMILAR CARS DO THE SAME THING, THERE IS NOTHING THEY CAN DO ABOUT IT. *TR

Air Bags
Filed Jun 10, 2014500 milesNC

BROUGHT MY CAR IN WHEN I RECEIVED THE RECALL NOTICE FROM NISSAN THAT THE PASSENGER SIDE AIR BAG HAD AN ISSUE DUE TO A SOFTWARE GLITCH. AFTER BRINGING THE CAR IN AND HAVING THE SOFTWARE UPDATED, A FEW DAYS LATER, THE LIGHT AGAIN CAME ON WHILE THERE WAS A PASSENGER (MYSELF, ADULT FEMALE ABOUT 130 LBS) IN THE PASSENGER SIDE SEAT (MY HUSBAND WAS DRIVING AND NOTICED THE LIGHT HAD COME ON). I REPORTED IT TO THE DEALER WHERE I HAD BOUGHT THE CAR AND HAD THE RECALL REPAIR MADE, THEY TOLD ME THERE WERE SEVERAL OTHER CARS ALSO REPORTING THAT THE ERROR CONTINUED EVEN AFTER HAVING THE SOFTWARE FIX APPLIED. THEY TOLD ME I'D HAVE TO BRING THE CAR IN AND THEY WOULD TRY TO DUPLICATE THE ERROR AND POSSIBLY REPLACE A SEAT TRACK, BUT WOULD NEED TO CONFIRM WITH NISSAN ON WHETHER OR NOT THEY COULD DO THIS. I THINK IT IS RIDICULOUS THAT IF THEY KNOW THERE IS AN ISSUE AND KNOW THE FIX DID NOT FIX IT, THEY NEED TO PROCEED WITH ADDITIONAL STEPS IN ORDER TO RESOLVE THIS FAILURE IN THE SAFETY EQUIPMENT. *TR

Air Bags
Filed Jun 9, 20142,042 milesOH

TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE AIR BAG WARNING INDICATOR FLASHED ON AND OFF WHILE THE SEAT WAS OCCUPIED. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES AND THE OCCUPANT CLASSIFICATION SYSTEM WAS REPLACED REPEATEDLY; HOWEVER, THE FAILURE RECURRED. THE DEALER STATED THAT NOTHING ELSE COULD BE DONE TO REMEDY THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 2,042.

Air Bags
Filed Jun 5, 201420,900 milesKY

TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE PASSENGER AIR BAG LIGHT INTERMITTENTLY ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER, WHO REPAIRED THE VEHICLE UNDER NHTSA CAMPAIGN ID NUMBER: 14V138000 (AIR BAGS, ELECTRICAL SYSTEM). THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE THE APPROXIMATE FAILURE MILEAGE WAS 20,900.

Air Bags
Filed Jun 3, 201411,198 milesIL

THE PASSENGER AIRBAG TURNS OFF WHEN A PASSENGER IS IN THE SEAT. IT IS NOT ALWAYS IMMEDIATE AND DOES NOT HAPPEN EVERY TIME IT IS DRIVEN. IT HAS HAD 2 RECALLS FOR THIS ISSUE AND THIS WILL BE THE 11TH TIME IT HAS BEEN INTO THE DEALERSHIP FOR THIS SAME THING. THE MAJORITY OF THE TIME, THE DEALERSHIP CLAIMS THAT THEY CANNOT FIND A PROBLEM, HOWEVER, THEY WERE NOT DRIVING IT BEYOND THE PARKING LOT ENOUGH TO EVEN PUT ONE MILE ON IT UNTIL I BROUGHT THAT TO THEIR ATTENTION APRIL 18, 2014. THEY STATED THAT THE VEHICLE NEVER SHOWED A CAMPAIGN FOR THE RECALL, ALTHOUGH 2 OF MY RECEIPTS STATE THAT IT WAS REPAIRED. I'VE CONTACTED NISSAN HEADQUARTERS AND REQUESTED A REPURCHASE ORDER, HOWEVER IT IS NOT GUARANTEED. THEY TOLD ME TO KEEP WORKING WITH THE DEALERSHIP. I HAVE TAKEN IT IN AN EXCESSIVE AMOUNT OF TIMES FOR THE SAME THING. I BOUGHT THE CAR WITH 7,000 MILES AND REMAINDER OF THE WARRANTY,. IF IT HAD BEEN PURCHASED BRAND NEW, IT WOULD HAVE QUALIFIED UNDER THE LEMON LAW AS A LEMON. IT IS AN UNSAFE VEHICLE BECAUSE THE AIRBAGS WILL NOT DEPLOY IF WE ARE IN AN ACCIDENT AND I'M NOT MAKING PROGRESS WITH THE DEALERSHIP NOR HEADQUARTERS. *TR

Vehicle Speed Control
Filed Jun 2, 201429,920 milesLA

HELLO I PURCHASE A 2013 NISSAN ALTIMA IN MAY OF 2013 WITH 20 MILES ON IT..THIS YEAR IN APRIL OF 2014 I STARTING HAVE PROBLEM WITH THE TRANSMISSION.I WAS ON THE CRESCENT CITY BRIDGE COMING HOME FROM WORK WITH ALOT OF TRAFFIC MY CAR ALL OF A SUDDENLY JUST SLOWED DOWN AND WILL NOT PICK UP SPEED I PUSH THE ACCELERATOR ALL THE WAY TO THE FLOOR AND THE CAR STILL WILL NOT PICK UP SPEED.I THAN TOOK IT TO NISSAN AND THEY HAD IT FOR A DAY CALLED ME TO COME GET IT SAID THEY RESTARTED THE TRANSMISSION..OKAY. AFTER A WEEK LATER IT HAPPEN AGAIN ON 5-14-14 AGAIN THEY KEPT IT FOR ANOTHER DAY AND CALLED ME TO COME GET IT..I ASKED THEM WERE THEY SURE IT WANT DO IT AGAIN BECAUSE I WAS SCARED IT WILL GET ME IN A CAR ACCIDENT AND HURT SOME ONE..THE MAN AT NISSAN SAID EVERYTHING WAS OKAY..SO OKAY AGAIN IT HAPPEN TO ME AGAIN WITH MY SON AND GRANDSON IN THE CAR THIS TIME.AGAIN SLOWED DOWN AND WILL NOT PICK UP SPEED ON THE BRIDGE CAUSING CARS TO BLOW AT ME LIKE I JUST STOPPED ON TOP OF THE BRIDGE.AGAIN I TOOK IT TO NISSAN AGAIN ON THE 5-20-14 THEY THAN KEEP IT AND PUT ME IN A RENTAL FOR 2 DAYS.THEY AGAIN SAID THEY FIXED THE PROBLEM.SO I GO TO GET MY CAR AND YES AGAIN IT HAPPEN AGAIN..SO THE MAN AT NISSAN SAID WAD CAR WAS STILL UNDER WARRANTY BUT WANTED ME TO GIVE THEM $240.00 FOR SOMETHING THAT WAS STILL UNDERWARRANTY SO I AM STILL STUCK WIT THIS PROBLEM.WHAT DO I DO NEXT.WAIT TIL SOMEONE GET KILLED OR HURRY IN THIS CAR..I DON'T UNDERSTAND WHAT'S NEXT.SO I HOPE THIS HELP ME OUT BEFORE ITS TO LATE. *T

Electrical System
Filed Jun 1, 2014FL

I PURCHASED A 2013 NISSAN ALTIMA AND WITHIN 1 WEEK THE BRAKE LIGHT CAME ON AND WOULD NOT GO OFF DURING THE SAME TIME PERIOD THE PHONE WOULD RING IN THE CAR AND WOULD NOT STOP RINGING UNTIL THE CAR WAS COMPLETELY SHUT OFF. THE CAR HAS BEEN INTO THE DEALERSHIP OVER 5 TIMES FOR THE SAME 2 ISSUES AND THE PROBLEM STILL HAS NOT BEEN CORRECTED, AS RECENT AS YESTERDAY MAY 31, 2014 THE CAR CONTINUES TO HAVE THE SAME PROBLEM. *TR

Air Bags
Filed May 30, 201428,000 milesFL

TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V138000 (AIR BAGS , ELECTRICAL SYSTEM) BUT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE SENSOR WOULD NOT ACKNOWLEDGE A PERSON SEATED AT THE WEIGHT OF 130 POUNDS OR LESS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 28,000 AND THE CURRENT MILEAGE 28,500.

Equipment Adaptive/Mobility
Filed May 29, 201412,500 milesCT

ON MAY 26, 2014 APPROX 9:30AM WHILE DRIVING AT NORMAL HIGHWAY SPEED IN EASTERN PA. IN MY 2013 NISSAN ALTIMA 2.5 SL, WE HEARD WHAT SOUNDED LIKE AN EXTREMELY LOUD GUN SHOT TYPE SOUND RIGHT ABOVE THE CAR ROOF. AFTER SLOWING DOWN AND VISIBLY SHAKEN INCLUDING MY 2 OCCUPANTS WE SLOWLY PULLING BACK THE SUNROOF LINER THAT WAS CLOSED AT THE TIME. IT WAS NOTICED THE ENTIRE SUNROOF HAD BLOWN OUT OF THE CAR ONTO THE HIGHWAY AND TRUNK AREA. THE REMAINING GLASS WAS BULGED OUTWARD LIKE THE GLASS WAS PUSHED OUTWARD FROM INSIDE. THERE WAS NO INDICATION WHATSOEVER OF IMPACT FROM OUTSIDE THE CAR. THE ROOF, TRUNK AND REAR SPOILER WERE COVERED IN SMALL SHARDS OF GLASS WITH MANY NOTICEABLE DEEP SCRATCHES FROM THE GLASS IMPACT. WE STOPPED AT THE NISSAN DEALERSHIP IN WILKES BARRE, PA AND SHOWED THE DEALERSHIP THE PROBLEM WE JUST ENCOUNTERED. THE DEALERSHIP CLEANED AND COVERED THE DAMAGED SUNROOF AND ADVISED US TO DRIVE SLOWLY HOME UNTIL YOU COULD CONTACT YOUR LOCAL DEALERSHIP. THEY COULD GIVE ME NO REASON WHY THIS HAPPENED OR HAD NEVER HEARD OR SEEN THIS PROBLEM. I NOTIFIED MY LOCAL DEALERSHIP WHEN I GOT HOME AND BROUGHT THE CAR IN FOR SERVICE. I WAS ADVISED FROM MY DEALERSHIP AFTER THEY CLAIMED THEY CONTACTED NISSAN MOTORS AND THE LOCAL NISSAN AREA REP. THAT THEY COULD NOT GIVE ME ANY REASON WHY THIS WOULD HAPPEN. THEY TOLD ME THEY USUALLY DON'T COVER GLASS BREAKAGE BUT CALLED IT A GOOD WILL GESTURE AND WOULD REPLACE THE SMASHED SUNROOF AT NO CHARGE BUT REFUSED TO FIX THE DAMAGED PAINT THAT WAS CAU

Air Bags
Filed May 29, 2014PA

LEASED THE VEHICLE IN JANUARY 2013. NOTICED THAT WHEN I SIT IN THE PASSENGER SEAT, THE AIRBAG OFF LIGHT IS ILLUMINATED AT RANDOM TIMES. SOMETIMES IT IS ON THE ENTIRE TIME I AM IN THE PASSENGER SEAT, SOMETIMES IT COMES ON AFTER DRIVING FOR A WHILE AND STAYS ON AND SOMETIMES IT DOESN'T COME ON AT ALL. BROUGHT TO DEALER FOR VARIOUS FIXES/RECALLS ON THE OCS SYSTEM; HAD THE LATEST RECALL ISSUED IN APRIL 2014 DONE ON MY CAR A COUPLE OF WEEKS AGO AND THE LIGHT STILL COMES ON INTERMITTENTLY, SAME AS BEFORE. THIS IS A SAFETY ISSUE TO ME, AS I DO NOT KNOW IF THE AIRBAGS WILL DEPLOY OR NOT IF WE ARE INVOLVED IN AN ACCIDENT BECAUSE THERE IS NO CONSISTENCY WITH THE AIRBAG OFF LIGHT BEING ON WHEN I SIT THERE. THE DEALER LOOKED AT IT ONCE MORE FOR ME YESTERDAY (5/28) AND SAID THERE IS NOTHING ELSE THEY CAN DO. THEY HAVE NO IDEA WHY THE LIGHT ILLUMINATES OR IF THE AIRBAGS WILL DEPLOY IF I AM INVOLVED IN AN ACCIDENT. THIS IS NOT A SATISFACTORY ANSWER TO ME. SOMEONE ELSE MUST GET INVOLVED TO GET THIS ISSUE RESOLVED FOR ME. I UNDERSTAND THE DEALERSHIP'S HANDS ARE TIED AS THEY HAVE NO FURTHER DIRECTION/INFO FROM NISSAN TO CORRECT THE PROBLEM AND THEY DON'T KNOW WHAT TO DO. I NEED A RESPONSE AND FIX ON THIS. *TR

Electrical System
Filed May 29, 2014FL

I PURCHASED A 2013 NISSAN FROM BILL SEIDLE'S NISSAN IN MIAMI FLORIDA. WHEN I PURCHASED THE CAR THEY TOLD ME THE MILEAGE WAS AROUND 30 MPG WITH AN AVERAGE OF AROUND 26 MPG. MONTHS AFTER I BOUGHT THE CAR I MENTIONED TO THE DEALER THAT THE CAR'S COMPUTER WAS SAYING AROUND 20 MPG AND THEY TOLD ME THAT I NEEDED IT TO TRACK THE MPG MYSELF BECAUSE THE COMPUTER FROM THE CAR IS NOT ACCURATE. I TRACKED THE MILES AND THE RESULTS WERE 20 MPG. I TOOK THAT CAR IN TO THE DEALER, I WAS TOLD THAT THEY CHECKED THE CAR AND THERE WAS NOTHING WRONG WITH THE CAR AND THAT IS THE MILEAGE THAT I WAS GOING TO GET. I ALSO HAVE A PROBLEM WITH THE ELECTRONIC KEY THAT ON MULTIPLE TIMES "NO KEY DETECTED" MESSAGE COMES UP AND IT TAKES ME A WHILE FOR THE CAR TO START. EVENTUALLY IT TURNED OUT THE BATTERY WAS NOT GOOD AND IT WAS CHANGED. ABOUT A MONTH LATER THE SAME PROBLEM CONTINUED AND I TOOK THE CAR TO THE DEALER AND THEY TOLD ME THEY COULD NOT DUPLICATE THE PROBLEM SO THEY COULD NOT DO ANYTHING ABOUT IT. THIS PROBLEMS CONTINUES TO OCCUR AND SOMETIMES WHEN THE CARS TURNS ON THE MESSAGE STAYS ON FOR A WHILE. THIS PROBLEM DOES NOT OCCUR ALL THE TIME THERE IS NO CONSISTENCY. I NOW TAKE PICTURES WHEN THE PROBLEM OCCURS AND ARE TAKING THE CAR BACK TO THE DEALER. I'M CONCERN ABOUT THE SAFETY OF THE CAR. *TR

EngineFire
Filed May 28, 201470,600 milesOH

TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE DRIVING 60 MPH ON UNEVEN PAVEMENT, ALL OF THE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL AND THERE WAS A BURNING ODOR. THE VEHICLE WAS POWERED OFF AND SMOKE EMITTED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 70,600.

Air Bags
Filed May 27, 201414,000 milesFL

TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE AIR BAG AND THE BRAKE LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPAIRED THE VEHICLE UNDER NHTSA CAMPAIGN ID NUMBER 14V138000 (AIR BAGS, ELECTRICAL SYSTEM). HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 14,000.

Structure › Body
Filed May 23, 201429,000 milesNJ

WHILE I WAS DRIVING THE VEHICLE ON A RESIDENTIAL NEIGHBORHOOD AT A RATE OF APPROXIMATELY 30MPH, WITH MY SIX MONTH-OLD BABY IN THE BACK SEAT, THE HOOD FLEW OPEN AND SMASHED INTO THE WINDSHIELD. I NARROWLY AVOIDED LOSING CONTROL OF THE VEHICLE DESPITE HAVING MY VIEW COMPLETELY OBSTRUCTED BY THE PRESENCE OF THE HOOD ON THE WINDSHIELD. EVIDENTLY, I HAD ACCIDENTALLY PULLED THE INTERIOR HOOD RELEASE WHILE REFUELING BEING THAT THE HOOD RELEASE AND GAS GAGE RELEASE ARE RIGHT NEXT TO EACH OTHER. NEVERTHELESS, AS I AM CERTAIN YOU ARE AWARE, THE SECONDARY LATCH SHOULD HAVE PREVENTED SUCH A NEARLY TRAGIC SEQUENCE OF EVENTS. AS A RESULT OF THE HOOD COLLIDING WITH THE WINDSHIELD, THE VEHICLE HAS SUSTAINED SIGNIFICANT DAMAGE. *TR

Power Train
Filed May 22, 20149,500 milesNC

MY CVT TRANSMISSION PROBLEM WAS AT 900-MILES TOOK TO DEALER WILKES NISSAN IN WILKESBORO,NC LIKE 8-TIMES AND 2-TIMES TO ANOTHER.CVT WOULD SHUDDER AT HIGHWAY SPEEDS.WILKES NISSAN SAID THAT WAS NORMAL IN ONE SENTENCE,THEN IN THE NEXT SAY THEY COULD NOT GET IT TO DUPLICATE.AFTER SEVERAL ATTEMPTS TO GET IT FIXED THE SERVICE MANAGER [XXX] WAS WALKING OUT IN THE SERVICE BAY AND WAS TELLING ME AS MY GIRLFRIEND WAS HEARING THIS THAT "NISSAN KNOWS THAT THIS IS A PROBLEM,BUT DOESN'T HAVE A FIX FOR THIS AND THAT THEY SHOULD HAVE NEVER LET THAT OUT OF THE FACTORY LIKE THAT" WHILE HE WAS SAYING THIS A EMPLOYEE HAD WALKED BY AND OVERHEARD THIS.AND HE WAS SHORTLY FIRED AFTERWARDS?THEY TOOK MY CAR IN AND HAD IT FOR LIKE 2-DAYS AND PUT A 124-MILES ON MY CAR,I HAD EXPLAINED THAT HE DIDN'T NEED TO DO THAT JUST TAKE OFF GET UP TO HIGHWAY SPEEDS AND SLOW DOWN THEN TAKE OFF,IT WILL START TO SHUDDER.I CAME DOWN AND GOT THE SERVICE MANAGER [XXX] AND THE TECH RODE WITH ME AND I GOT IT TO SHUDDER INSIDE OF 15-MINUTES WITH THEM WITH ME.WE GOT BACK TO THE DEALERSHIP AND WITHIN 15-MINUTES [XXX] SERVICE MANGER SAID "WE JUST GOT A TECHNICAL SERVICE BULLETIN IN OCTOBER 2013 IN WHICH WAS A LIE.I FOUND OUT A TECHNICAL SERVICE BULLETIN WAS ISSUED ON JUNE 13TH 2013 FOR A "CVT CLUTCH ENGAGEMENT SHUDDER" & [XXX] LOOKED MAD WHEN WE GOT BACK FROM THE TEST DRIVE.THEY DECIDED TO REPLACE THE TORQUE CONVERTER AND HAD MY CAR FOR 16-DAYS,WHEN I RETURNED TO PICK UP THE CAR,THE WILKES NISSAN DEALERSHIP SAID THAT EVERYTHING

Electronic Stability Control (esc)
Filed May 19, 20141,000 milesSC

MY 2013 NISSAN ALTIMA WANDERS LT AND RT ON THE INTERSTATE AT SPEEDS FROM 65-75 MPH. IT IS EVEN MORE NOTICEABLE WITH WINDS 10+ MPH. YOU HAVE TO GRIP THE STEERING WHEEL TIGHT WITH BOTH HANDS IF YOU DON'T WANT TO WANDER INTO OTHER LANES OR OFF THE ROAD. THIS PROBLEM IS EVEN MULTIPLIED WHEN IT IS RAINING, IF FEELS LIKE THE CAR IS HYDRO-PLANING. IT IS SCARY AND DANGEROUS. AFTER RESEARCHING THIS ON GOOGLE I FOUND MULTIPLE SITES WHERE 2013 NISSAN ALTIMA OWNERS ARE EXPERIENCING THE SAME THING. I ONLY HAVE 9,000 MILES ON THIS CAR AND FEEL LIKE IT IS DANGEROUS TO DRIVE ON THE INTERSTATE. THE DEALERSHIP SAYS THEY ARE LOOKING INTO IT, WE ALL KNOW THEY ARE NOT GOING TO ADMIT TO ANYTHING. WHAT SHOULD MY NEXT STEP BE? *JS

Visibility › Windshield
Filed May 18, 201410,800 milesIL

CAR WAS PARKED IN DRIVEWAY AND NEXT DAY NOTICED AN EXTERIOR CRACK ON MY WINDSHIELD FROM MIDDLE OF THE DRIVER'S SIDE TO THE CENTER WITHOUT ANY EVIDENCE OF IMPACT FROM A FOREIGN OBJECT. SIZE OF CRACK IS ABOUT 12"-17". *JS

Air BagsCrash1 injured
Filed May 15, 2014MD

TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED WHILE MAKING A RIGHT TURN AT APPROXIMATELY 15 MPH, ANOTHER VEHICLE CRASHED INTO THE LEFT SIDE OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED NECK AND SHOULDER INJURIES. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V138000 (AIR BAGS). THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE. DRRK

Steering
Filed May 14, 2014MD

TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE TRAVELING 55 MPH, THE POWER STEERING FAILED. THE POWER STEERING WARNING LIGHT ILLUMINATED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 08/11/14*LJ

Air Bags
Filed May 12, 20148,000 milesCA

TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE PASSENGER'S SIDE SEAT BELT LIGHT INTERMITTENTLY ILLUMINATED WHEN A PASSENGER WAS IN THE SEAT AND SECURED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 14V138000 (AIR BAGS , ELECTRICAL SYSTEM), HOWEVER THE FAILURE WAS RECURRING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.

Visibility/Wiper
Filed May 9, 20149,400 milesNJ

I BOUGHT THE CAR ON MAY 5TH WITH 8900 MILES ON IT. TWO WEEKS LATER AT 9400 MILES, I PARKED THE CAR WITH NO ISSUES. WOKE UP THE NEXT MORNING AND IT HAD A HUGE CRACK IN THE WINDSHIELD. IT STARTED ABOUT 5" FROM THE TOP ON THE DRIVERS SIDE, SLOPED DOWN AND ACROSS MY WINDSHIELD FOR ABOUT 16"S. AFTER VERY LITTLE RESEARCH, I'VE NOTICED THIS HAS BEEN A COMMON COMPLAINT. *TR

Visibility › Windshield
Filed May 5, 20148,200 milesKS

I PURCHASED MY CAR FROM DAVIS-MOORE IN WICHITA, KANSAS ON JUNE 27, 2014. I THEN HAD TO HAVE THE WINDSHIELD REPLACED IN JANUARY BECAUSE OF A "STRESS FRACTURE CRACK." THAT WINDSHIELD CRACKED IN EARLY APRIL (AT LEAST EIGHTEEN INCHES) BUT DEALER SAYS IT IS FROM A ROCK CHIP, SO THEY WON'T REPLACE. THE ROCK CHIP THEY CLAIM CAUSED THE CRACK IS BARELY DETECTABLE. I PARKED MY VEHICLE IN THE GARAGE IN THE EVENING, IT TURNED COLD OVERNIGHT, AND THE NEXT MORNING THE CRACK WAS THERE. *TR

Electrical System
Filed May 1, 2014850 milesOR

SUMMARY: THE VEHICLE BLIND SPOT WARNING & LANE KEEP SYSTEM INTERMITTENTLY STOPS WORKING. THE WARNING ON THE DASH SAYS TO CLEAN THE CAMERA LENS BUT THE LENS ARE CLEAN. IF YOU STOP THE CAR & SHUT OFF THE ENGINE THEN RESTART THE SYSTEM WILL START OPERATING AGAIN. NISSAN CAN'T FIND THE PROBLEM. *TR

Air Bags
Filed Apr 28, 201440 milesVA

TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WOULD ILLUMINATE WHILE THE PASSENGER'S SEAT WAS OCCUPIED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE AIR BAG SENSOR WAS REPLACED BUT THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40. THE VIN WAS NOT AVAILABLE. UPDATED 06/10/14*LJ UPDATED 8/23/2017*CN

Air Bags
Filed Apr 28, 201416,800 milesVA

I HAVE EXPERIENCED SEVERAL INCIDENTS WHERE THE AIRBAG OFF LIGHT WAS ON EVEN THOUGH AN ADULT PASSENGER WAS RIDING IN THE PASSENGER SEAT WITH THEIR SEAT BELT FASTENED. *JS I WAS MADE AWARE OF THE PASSENGER AIR BAG RECALL AFFECTING MANY 2013 NISSAN ALTIMAS. I BROUGHT MY VEHICLE TO THE NISSAN DEALERSHIP JUST ONE WEEK AGO FOR ROUTINE MAINTENANCE AND I INQUIRED ABOUT THE RECALL. THEY PERFORMED THE RECALL WHICH I BELIEVE INVOLVED A SOFTWARE UPDATE. HOWEVER EVEN THOUGH THE RECALL UPDATE WAS PERFORMED, TODAY JUST 5 DAYS AFTER RECEIVING THE UPDATE, ONCE AGAIN THE AIRBAG LIGHT WAS ON WITH AN ADULT SIZED PASSENGER IN THE CAR'S FRONT PASSENGER SEAT. I HAD TO STOP, TURN OFF THE CAR AND RESTART IN ORDER TO CORRECT THE SITUATION.

Air Bags
Filed Apr 26, 20146,350 milesMI

MY WIFE AND I WERE DRIVING I NOTICED THE PASSENGER AIRBAG LIGHT SAYING "PASSENGER AIRBAG OFF".. MY WIFE IS ABOUT 150 LBS AND THE AIRBAG SEAT SENSOR SHOULD NOT HAVE AN ISSUE WITH A PERSON OF THIS WEIGHT. I WORKED ON SEAT SENSOR DESIGN FOR ALMOST TWO YEARS AND I KNOW THAT MOST ARE PROGRAMS TO NOT DEPLOY FOR PEOPLE UNDER 80LBS. THIS HAS HAPPENED THREE TIMES SO FAR (MID JAN, END OF FEB, AND EARLY MARCH 2014). I HAVE PULLED OVER EACH TIME, TURNED THE CAR ON AND OFF AND IT RE-SET THE ERROR TWO OF THE THREE TIMES. THE ONE TIME IT DID NOT, I DROVE AN ADDITIONAL 10 MILES THEN RETRIED THE CAR OFF/ON AND IT RE-SET SO THE AIRBAG DOES WORK. NOW I'M DRIVING AROUND CHECKING FOR THE LIGHT SO I KNOW THE AIRBAG WILL DEPLOY IN CASE OF AN ACCIDENT WHEN I HAVE A PASSENGER IN MY FRONT SEAT. *TR

Electrical System
Filed Apr 26, 20146,950 milesMI

I HAVE THE KEY-LESS ENTRY AND MANY TIMES WITH THE KEY FOB IN MY POCKET I CAN NOT OPEN THE DOOR. THE DOOR SENSOR DOES NOT RECOGNIZE THE KEY FOB UNLESS I TAKE IT OUT AND PRESS THE LOCK UNLOCK BUTTON. AT TIMES WITH THE CAR IN MY GARAGE THE VEHICLE SAYS NO KEY CODE FOUND AND I HAVE TO EITHER PRES LOCK UNLOCK ON THE KEY FOB OR I HAVE TO PUT THE KEY NEXT TO THE START BUTTON FOR A FEW SECONDS BEFORE IT RECOGNIZES IT. I'VE TRIED TO SEE IF I COULD THINK OF AN EMI SOURCE EACH TIME IT HAPPENS, AND THE ONLY THING I HAVE NOTED IS THAT IT ONLY HAPPENS WHEN CLOSE TO A WALL. HAS NOT YET HAPPENED IN OPEN PARKING LOT. ONCE IS HAPPENED WHEN I WAS PARKED NEXT TO AN F250 AND I FIGURED MAYBE IT HAS TO DO WITH BEING IN PROXIMITY OF LARGE OBJECTS. IT HAS HAPPENED ABOUT 15 TIMES SO FAR FROM JAN TO APRIL 2014. *TR

Exterior Lighting
Filed Apr 25, 2014SC

THE LOW-BEAM HEADLIGHTS ON MY 2013 ALTIMA SV WITH 2.5 ENGINE, DO NOT THROW LIGHT DOWN THE ROAD FAR ENOUGH. I NOW REFUSE TO DRIVE THE CAR AT INTERSTATE SPEEDS AT NIGHT...OR WHEN THERE IS FOG OR HEAVY RAIN. I TESTED MY OBSERVATION BY PARKING MY 2006 TOYOTA CAMRY BESIDE THE NISSAN ALTIMA AND TURNING BOTH LIGHTS ON LOW BEAM. THE ALTIMA'S THROW IS DRAMATICALLY LESS THAN THE ALTIMA'S. I FEEL QUITE SAFE DRIVING THE CAMRY AT NIGHT AT INTERSTATE SPEEDS. MY SERVICE WRITER AND SERVICE MANAGER AND ORIGINAL SALES PERSON HAVE REPEATEDLY ALREADY EXPLAINED THAT THERE IS NO PROBLEM WITH THE HEADLIGHTS AND THERE IS NOTHING THAT CAN BE DONE. I REJECT THE STATEMENTS OF ALL WHO REPRESENT NISSAN. *TR

Electrical System
Filed Apr 21, 201451,100 milesTX

WHEN I TRIED TO TURN VEHICLE ON, RADIO AND OTHER SYSTEM WAS ON, BUT COULD NOT PUT CAR IN GEAR, EVENTUALLY CAR HAD TO BE TOWED. THE DEALERSHIP ADVISED ME THAT THE BCM HAS AN INTERNAL SHORT AND NEEDED TO BE REPLACED. THIS VEHICLE WAS BOUGHT BRAND NEW AND HAS UNDER 52,000 MILES, HAS NOT BEEN OWNED FOR EVEN 2 YEARS AND IT BREAKS DOWN WITH NO ONE TAKING RESPONSIBILITY ON THIS ISSUE ON A SEMI NEW VEHICLE. MY SISTER OWNS THE SAME VEHICLE AND I AM AFRAID THAT IT WILL HAPPEN TO HER TOO. I HAVE DONE SOME RESEARCH AND FOUND NUMEROUS BOARDS WITH PEOPLE COMPLAINING ABOUT THIS ISSUES OR SOMETHING SIMILAR. *TR

Structure › Body
Filed Apr 18, 2014VA

WHEN I GOT IN THE ALTIMA THE HOOD WAS SECURELY LATCHED. WHEN I HIT 25MPH THE HOOD FLEW UP, BLOCKING MY WINDSHIELD AND PREVENTING ME FROM SEEING. *TR

Engine
Filed Apr 17, 201417,000 milesIL

CAR SHAKES AT 1900 RPM (EVERYTIME YOU PASS BY 1900RPM) AND WHEN STOPPED AT LIGHT (WHEN YOU HAVE BRAKES APPLIED). THIS VIBRATION CAN BE FEELED BY DRIVER & PASSENGER AND WHOLE CAR SHAKES. I HAD IT POINTED OUT DURING THE SERVICING/OIL CHANGES TO NISSAN TECHNICIAN AND ALL I GOT IS "IT IS NORMAL FOR CVT SO CAR WILL VIBRATE". THIS VIBRATION IS A SAFETY ISSUE AS ON AN AVG I DRIVER THE CAR FOR AN HOUR A DAY. AND IF I STOP AT LIGHTS FOR 10 MINUTES ON AN AVG, THEN I AM EXPOSING MY SELF TO THIS VIBRATION FOR THAT MUCH TIME A DAY WHICH IS BAD. ITS SPECIALLY BAD FOR MY LEGS. NISSAN DOES NOT HAVE A FIX AT THE MOMENT FOR THIS ISSUE BUT I EPXECT A BRAND NEW CAR NOT TO VIBRATE AS HORRIBLE AS THIS. MY 10 YEAR OLD CAR WAS MUCH SMOOTHER THEN THIS. THE OVERALL EXPERIANCE IS HORRIBLE AND WILL ADVISE ALL TO STAY AWAY FROM NISSAN BECAUSE THEY ARE NOT ADMITTING THE PROBLEM AND THEY DONT HAVE THE SOLUTION FOR SUCH A PROBLEM. THIS IS A SAFETY ISSUE WHEN YOU CONSIDER THE EFFECTS ON LONG TERM EXPOSURE AND I FEEL GOVERMENT SHOULD DO SOMETHING ABOUT IT.

Air Bags
Filed Apr 17, 201420,000 milesNC

TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG LIGHT ILLUMINATED INTERMITTENTLY WHEN THERE WAS A PASSENGER IN THE SEAT. THE VEHICLE WAS TAKEN TO A DEALER, WHO REPAIRED THE VEHICLE UNDER NHTSA CAMPAIGN ID NUMBER 14V138000( AIR BAGS , ELECTRICAL SYSTEM ) HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

Air Bags
Filed Apr 17, 20142,900 milesIL

FRONT PASSENGER AIR BAG REMAIN ACTIVE (ON) ALTHOUGH THERE IS NO ADULT PASSENGER SITTING IN THE FRONT SEAT.

Power Train
Filed Apr 15, 201431,764 milesNH

CVT TRANSMISSION FAILURE. THIS IS AN EVENT IN WHICH THE AUTOMOBILE TRANSMISSION AND THROTTLE SIMPLY STOPS WORKING WHILE THE CAR IS BEING DRIVEN. I EXPERIENCED THIS EVENT THIS PAST SATURDAY ON A TRIP INTO BOSTON. IT IS QUITE TERRIFYING TO BE DRIVING ALONG IN THE MIDDLE OF TRAFFIC AND HAVE YOUR CAR STOP FUNCTIONING WITH RESPECT TO HAVING NO POWER OR GEARS SUCH THAT YOU HAVE NO CONTROL OR ABILITY TO MAKE THE CAR RESPOND. *TT

Steering
Filed Apr 9, 201440 milesTX

TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE VEERED FROM SIDE TO SIDE AND BECAME UNCONTROLLABLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 40 AND THE CURRENT MILEAGE WAS 20,000.

Air Bags
Filed Apr 7, 20141,000 milesMD

THE PASSENGER SEAT AIRBAG SENSOR FAILS TO NOTICE A 110 POUND PASSENGER IN THE SEAT. THIS RESULTS IN A WARNING ON THE DISPLAY THAT THE PASSENGER AIRBAG IS DISABLED. THE FIRST INCIDENT WAS LAST FALL. THE DATE AND MILEAGE ABOVE IS JUST A GUESS, THE SECOND TIME WAS ON OR ABOUT MARCH 20, 2014 WHEN THE WARNING REMAINED ON FOR ABOUT 5 MILES OR UNTIL I STOPPED AND RESTARTED THE CAR AT A TRAFFIC LIGHT. IT HAPPENED AGAIN APRIL 5, 2013. THE WARNING STAYED ON UNTIL I SHUT OFF THE ENGINE AND THEN RESTARTED IT. I AM NOT SURE BUT IT MAY BE AFFECTED BY WHETHER OF NOT HER SEAT BELT BUCKLE IS ENGAGED BEFORE OR AFTER THE CAR IS STARTED. (PLEASE NOTE THAT THIS IS MY WIFE'S CAR AND THEIR IS SELDOM ANYONE IN THE PASSENGER SEAT.) THERE WAS A RECALL FOR THIS ISSUE IN 2013 AND THERE HAS BEEN AN ANNOUNCEMENT OF A NEW RECALL STARTING SOON. BOTH RECALLS ARE ONLY FOR SELECTED VIN NUMBERS AND NEITHER INCLUDES OUR ALTIMA. I CHECKED WITH NISSAN CORPORATE CUSTOMER SERVICE AND WITH THE DEALER AND THEY BOTH CONFIRMED THE RECALLED VEHICLES DO NOT INCLUDE OUR CAR. THE CAR IS TITLED TO MY WIFE [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Air Bags
Filed Apr 3, 2014NH

2013 NISSAN ALTIMA. CONSUMER WRITES IN REGARDS TO "PASSENGER AIRBAG OFF" LIGHT MALFUNCTION. *SMD THE CONSUMER STATED THE AIR BAG LIGHT WOULD ILLUMINATE RANDOMLY WHEN SOMEONE SAT IN THE PASSENGER SEAT. NO FAULT CODES APPEARED ON THE COMPUTER. THE DEALER STATED THAT WAS THE DESIGN OF THE VEHICLE*JB

Visibility › Defroster/Defogger/Hvac System
Filed Apr 3, 2014MN

2013 NISSAN ALTIMA. CONSUMER WRITES IN REGARDS TO DEFROST SYSTEM PROBLEM. *SMD THE CONSUMER NOTICED A SEVERE DEFROSTING PROBLEM IN EARLY DECEMBER 2013. AFTER TWO SEPARATE INSPECTIONS, THE CONSUMER WAS INFORMED THE AIR CONDITIONER SYSTEM SHUT DOWN WHEN THE TEMPERATURE DROPPED BELOW 35 DEGREE AND THAT WAS HOW THE VEHICLE WAS DESIGNED, AND THERE WAS NOTHING THAT COULD BE DONE. THE CONSUMERS WIFE HAD 2 NEAR MISSES, DUE TO NOT BEING ABLE TO SEE OUT OF THE WINDOW. *JB

Visibility/Wiper
Filed Apr 3, 201430,265 milesGA

PARKED CAR AT MY OFFICE AT 2:40PM TO DELIVER A PRINTER. RETURNED TO THE CAR AND A CRACK IN THE WINDSHIELD HAD BEGAN TO APPEAR BEGINNING AT THE BOTTOM, NEAR CENTER, OF THE WINDSHIELD. THUS FAR IT HAS GROWN TO ABOUT 12 INCHES IN HEIGHT. IT SEEMS TO BE EXPANDING FURTHER. *TR

Vehicle Speed Control
Filed Apr 3, 201415,500 milesVA

TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT UPON STARTING THE VEHICLE, THE ENGINE RPMS INCREASED EXCESSIVELY WITHOUT WARNING. ALSO, THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WOULD ILLUMINATE INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 15,500.

Vehicle Speed Control
Filed Apr 3, 20147,445 milesNC

TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE SITTING WITH THE VEHICLE IN PARK AND THE BRAKES DEPRESSED, THE VEHICLE INDEPENDENTLY JUMPED THE CURB AND LANDED ON THE MEDIAN. THE VEHICLE THEN STALLED AND COULD NOT BE RESTARTED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER, WHO WAS UNABLE TO DIAGNOSE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 7,445.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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