DRIVING THE 2013 NISSAN ALTIMA AT APPROXIMATELY 6:30AM, GOING APPROX 10-15 MILES PER HOUR THE HOOD UNEXPECTEDLY FLEW OPEN. THE CAR WAS PULLED OVER TO THE SIDE OF THE ROAD AND THE HOOD CLOSED. THE IMPACT OF THE HOOD FLYING OPEN BENT BACK METAL NEAR THE WINDSHIELD ON BOTH FENDERS AND THE BUMPER WAS SCRAPED HITTING A CURB OR SOMETHING ON THE SIDE OF THE ROAD. DUE TO THE EARLY HOUR THERE WAS NO ACCIDENT OR INJURY AS NO OTHER CARS WERE ON THE ROAD. IF THIS WOULD HAVE HAPPENED 15 MINUTES LATER, WE WOULD HAVE BEEN ON A MAJOR HIGHWAY GOING 60 MPH. PHONE CALLS WERE MADE TO NISSAN AND AS WELL, THE VEHICLE WAS TAKEN TO COCHRAN NISSAN (DORMONT, PA). IN BOTH INSTANCES WE WERE TOLD THAT THERE WERE NO ISSUES WITH THE HOOD LATCH AND NISSAN WOULD NOT PAY FOR ANY REPAIRS. ODDLY THOUGH, THE DEALERSHIP WAS WILLING TO PROVIDE US A NEW HOOD LATCH AT NO COST (WOULD HAVE TO PAY LABOR TO INSTALL). I REPORTED THE INCIDENT TO MY INSURANCE COMPANY. THEIR ADJUSTER CLEARLY FOUND FAULT WITH THE HOOD LATCH AND IN AN UNSCIENTIFIC TEST THAT HE PERFORMED, THE HOOD FAILED 9 OUT OF 9 TIMES. CALLS WERE AGAIN MADE TO NISSAN WITH THIS INFORMATION AND WE WERE TOLD 'SORRY'. THEY WERE NOT TAKING RESPONSIBILITY FOR ANY DAMAGES TO THE HOOD, BOTH FENDERS AND FRONT BUMPER. EVEN THOUGH WE WERE INFORMING THEM OF ALL THE REPORTS WE HAD FOUND ON THE INTERNET OF THE SAME THING HAPPENING ALL ACROSS THE COUNTRY WITH 2013 NISSAN ALTIMAS. WE WERE TOLD THAT MOST LIKELY WHAT HAPPENED WAS THE HOOD RELEASE WAS USED INSTEAD OF THE GAS
2013 Nissan Altima complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →
I WAS DRIVING ON THE EXPRESSWAY DOING ABOUT 40MPH AND THEN ALL OF A SUDDEN THE CARE SEEMED AS THOUGH IT HAD PROBLEMS SHIFTING OUT. THEN WHEN I STOP THE CAR HESITATED TO TAKE OFF AND THEN WHEN IT DID TAKE OFF IT JERK AND THE TOOK OFF. WHEN I GOT HOME I TURNED OFF THE CAR AND STARTED IT BACK UP IT DROVE FINE, BUT LATER THAT DAY WHEN I DROVE IT STARTED TO DO IT AGAIN AND THEN THE CHECK ENGINE LIGHT CAME ON. *TR
I TOOK MY CAR TO THE NISSAN DEALER NEAR MY HOME FOR THE SAFETY RECALL ON THE FRONT PASSENGER AIR BAG NOT WORKING PROPERLY. THEY PERFORMED THE SOFTWARE "FIX" WHICH WAS ISSUED BY NISSAN. APPROX. A WEEK FOLLOWING THIS "FIX" MY 155 POUND SON WAS RIDING IN THE FRONT SEAT AND ONCE AGAIN THE LIGHT ILLUMINATED STATING THE PASSENGER AIR BAG WAS OFF EVEN THOUGH MY SON WHO IS 6 FEET TALL AND WELL OVER 100 POUNDS WAS CLEARLY SITTING IN THE SEAT. I HAVE NOT REPORTED THIS TO THE DEALER BECAUSE I ALREADY KNOW THEY HAVE DONE ALL THEY CAN. THIS IS HOWEVER VERY BOTHERSOME TO ME AS I HEAR THIS "FIX" IN FACT FIXED NOTHING AT ALL FOR MANY PEOPLE. I HAVE 2 TEENAGERS AND AN 8 YEAR OLD AND WOULD APPRECIATE BEING ABLE TO SAFELY TRANSPORT MY FAMILY IN MY BRAND NEW CAR. THIS IS MY 2ND NISSAN ALTIMA, I THOUGHT I WAS BUYING SOMETHING SAFE AND RELIABLE FOR MY FAMILY. *TR
FOR OVER A YEAR THIS VEHICLE HAS HAD AN ISSUE WHERE THE AIRBAGS WILL TURN THEMSELVES ON AND OFF . NO MATTER IF THERE IS A PERSON IN THE PASSENGER SEAT OR NOT . THE SEAT CAN BE EMPTY AND THE AIRBAGS WARNING INDICATOR LIGHT WILL RANDOMLY COME ON AND OFF . THE SAME IS TRUE WHEN THERE IS A PERSON IN THE SEAT . THE VEHICLE WAS REPAIRED NUMEROUS TIMES RIGHT AFTER PURCHASE , IT WAS FIXED FOR THE SAFETY RECALL FOR THIS PROBLEM AND IT HAS BEEN REPAIRED NUMEROUS TIMES SINCE . THE PROBLEM CONTINUES . NISSAN CORPORATE HAS REFUSED TO RE PURCHASE THIS OBVIOUS LEMON AND HAS SAID THEY WILL CONTINUE TO ATTEMPT TO FIX IT . SINCE THEY HAVE BEEN UNABLE TO IDENTIFY THE PROBLEM ... THEY NOW HAVE RESORTED TO BLAMING THE DEALERS . SEARCH VIMEO FOR 2013 NISSAN ALTIMA AIRBAG LIGHT AND YOU WILL SEE THE VIDEO OF THIS ISSUE . *TR
FRONT PASSENGER AIR BAG WARNING LIGHT STAYS ON WITH ADULT PASSENGER IN SEAT. INDICATES "AIR BAG OFF" CONTINUALLY EVEN THOUGH THERE IS AN ADULT WEIGHING MORE THAN 120 LBS. IN PASSENGER SEAT. RECALL SERVICE FOR "NTB14-027 OCS REPROGRAM" HAD BEEN PERFORMED BY NISSAN DEALER ON THIS VEHICLE ON JUNE 18, 2014. *TR
PASSENGER AIRBAG LIGHT IS STATING THAT IT IS OFF, WHEN THE SEAT WAS OCCUPIED BY AN ADULT. THERE WAS A RECALL ISSUED AND THE CAR WAS TAKEN TO THE DEALERSHIP TO HAVE THIS FIXED. THE RECALL DID NOT SOLVE THE PROBLEM. IT HAS BEEN TAKEN TO THE DEALERSHIP MULTIPLE TIMES SINCE THE RECALL TO HAVE THE PROBLEM CORRECTED. I HAVE VIDEO EVIDENCE OF THE LAST TIME IT HAPPENED. THE DEALERSHIP ([XXX]) STATES THAT NISSAN CAN NOT DO ANYTHING FURTHER. THE NISSAN 800 NUMBER STATED THE SAME. BOTH WANT TO PUSH THE ISSUE TO THE OTHER WITH NO ONE PROVIDING RESOLUTION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNED A 2013 NISSAN ALTIMA. WHILE AT A STOP, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE REAR DRIVER SIDE PASSENGER SUSTAINED A HEAD AND HAND INJURY THAT REQUIRED MEDICAL ATTENTION. THE DRIVER ALSO SUSTAINED A HEAD INJURY THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000.
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING APPROXIMATELY 30 MPH, THE HOOD OF THE VEHICLE ERRONEOUSLY UNLATCHED AND OPENED. THE FAILURE OBSTRUCTED THE DRIVER'S VISION AND CREATED EXTENSIVE BODY DAMAGE TO THE VEHICLE. DURING THE FAILURE, THE SECONDARY LATCH ALSO MALFUNCTIONED AND ALLOWED THE HOOD TO OPEN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000.
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE PASSENGER AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS FOR THE AIR BAG SENSOR FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE HAD NOT BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 350.
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE FRONT PASSENGER SEAT AIR BAG DEACTIVATED INTERMITTENTLY, EVEN WHEN THE SEAT WAS OCCUPIED. THE WARNING INDICATOR WAS ILLUMINATED. THE FAILURE OCCURRED SEVERAL TIMES. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING AT AN UNKNOWN SPEED, THE HOOD BECAME UNLATCHED AND CRACKED THE WINDSHIELD BEFORE IT DETACHED COMPLETELY. THERE WERE NO INJURIES REPORTED AND A POLICE REPORT WAS NOT FILED. THE DEALER REPLACED THE HOOD. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 24,628.
I PURCHASED A 2013 NISSAN ALTIMA IN JULY 2014 WITH 36,000 MILES. ABOUT 3 WEEKS AFTER PURCHASING THIS VEHICLE, THE CHECK ENGINE LIGHT CAME ON. I TOOK IT INTO THE LOCAL NISSAN DEALER TO DETERMINE THE CAUSE. I WAS TOLD THAT THEY COULDN'T FIND THE SOURCE AND IT WOULD REQUIRE FURTHER DIAGNOSTIC TESTING FOR $80. I DISAGREED AND LEFT. TWO DAYS LATER, MY DAUGHTER AND I WERE TRAVELING ALONG INTERSTATE 10 WHEN SUDDENLY THE CAR WOULDN'T ACCELERATE. AS I MERGED OVER TO THE LEFT LANE, EVERY LIGHT ON THE DASH CAME ON AND THE ENGINE WENT DEAD JUST AS I MADE IT TO THE SHOULDER. I PUT THE CAR IN PARK AND WAITED 10 MINUTES BEFORE I ATTEMPTED TO START IT UP AGAIN. THE FOLLOWING DAY, I TOOK THE CAR BACK TO MY LOCAL NISSAN DEALER. AT THAT POINT, THEY TOLD ME THERE WAS AN ELECTRICAL MALFUNCTION THAT WAS COVERED UNDER WARRANTY BUT THEY WOULD NEED TO ORDER A REPLACEMENT PART. I WAS WITHOUT A VEHICLE FOR 3 DAYS WHEN I RECEIVED A CALL THAT THE CAR WAS READY. I SENT MY MOTHER TO PICK UP THE CAR BECAUSE I WAS AT WORK. THEY DIDN'T PROVIDE ANY REPAIR SUMMARY TO SHOW WHAT REPAIRS WERE MADE. FAST FORWARD THREE WEEKS...MY FAMILY WAS TRAVELING TO MOBILE, ALABAMA TO DEPART FOR OUR ANNUAL WALT DISNEY WORLD TRIP, WHEN YOU GUESSED IT...THE CAR WOULDN'T ACCELERATE ALTHOUGH MY FOOT WAS LITERALLY ON THE GROUND. I PULLED OVER ONCE AGAIN AND DIDN'T TRY TO START THE ENGINE AGAIN FOR ABOUT 20 MINUTES. THE SERVICE ENGINE LIGHT HAS BEEN ON EVERY SINCE. I HAVE CONSTANTLY FOUGHT WITH THE SELLER (BOB TYLER TOYOTA) ABOUT RETU
SUMMARY: THIS VEHICLE WAS RECALLED IN LATE MARCH 2014 TO FIX THE PROBLEM OF THE PASSENGER AIR BAG LIGHT COMING ON INTERMITTENTLY, CREATING A SAFETY PROBLEM FOR ADULTS IN THE PASSENGER SEAT. THE CAR WAS SERVICED WITH THE SOFTWARE FIX. IT FAILED TO FIX THE PROBLEM. BOTH THE DEALERSHIP, DICK SMITH NISSAN ON FERNANDINA ROAD, COLUMBIA, SC, AND NISSANUSA STATE IT CANNOT BE FIXED AND ?THERE?S NOTHING MORE THEY CAN DO.? ADULT FRONT-SEAT PASSENGERS, INCLUDING A 160-POUND MALE REMAIN UNSAFE. DETAILS: WE SAW THE PROBLEM EARLY IN THE LEASE AND ASKED THE DEALER ABOUT IT. WE WERE TOLD (1) THE ADULT PASSENGER IS IN FACT UNSAFE WHILE THE LIGHT IS ON; (2) THE PROBLEM WAS THE OWNER?S WEIGHT (110) BECAUSE SENSORS THOUGHT SHE WAS A CHILD; (3) THERE WAS NOTHING THAT COULD BE DONE BECAUSE ANALYSIS OF THE DATA FROM THE CAR?S COMPUTER DID NOT INDICATE A MALFUNCTION, AND THEY COULD NOT REPLICATE THE PROBLEM. WE RETURNED TO THE DEALER TWO MORE TIMES ABOUT THIS WITH THE SAME OUTCOME. THEN THE RECALL WAS ISSUED, AND THE CAR WAS SERVICED WITH A SOFTWARE FIX ON 5/5/14. THE PROBLEM RECURRED. AMONG OTHER EVENTS, THE LIGHT CAME ON TWICE WITH A 160-POUND MAN IN THE PASSENGER SEAT. I HAVE A PHOTO OF ONE OF THESE EVENTS TAKEN ON SATURDAY EVENING, 9/13/14. WE HAVE TRIED TO ENGAGE BOTH THE DEALER AND NISSANUSA IN DIALOGUE ABOUT FIXING OUR CAR OR GETTING ANOTHER THAT IS SAFE. THEIR RESPONSE, ECHOING ONE ANOTHER: ?THE PROBLEM CAN?T BE REPLICATED, SO IT CAN?T BE FIXED. THERE?S NOTHING WE CAN DO.? CONCLUSION: WE HAVE
THE PASSENGER AIRBAG OFF LIGHT COMES ON SOMETIMES WHEN AN ADULT IS RIDING IN THE SEAT. THE CAR WAS BROUGHT TO THE DEALER SERVICE DEPT. 4 MONTHS AFTER THE PURCHASE WITH THIS COMPLAINT. THE PROBLEM OCCURRED MULTIPLE TIMES AFTER WITH A TOTAL OF FOUR TRIPS TO THE SERVICE DEPT. INCLUDING THE RECALL FOR THIS PROBLEM. THE PROBLEM IS STILL HAPPENING. THIS ISN'T JUST AN INCONVENIENCE BUT A SERIOUS SAFETY ISSUE. EITHER NISSAN IS IGNORANT OF HOW TO REMEDY THE PROBLEM OR THEY JUST DON'T CARE SEEING AS HOW THIS PROBLEM AFFECTS SEVERAL NISSAN MODELS AND ALSO INFINITI. *TR
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING 35 MPH, THE HOOD DETACHED FROM THE VEHICLE AND LANDED ON THE WINDSHIELD. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.
THE AIR BAG DEACTIVATED WARNING LIGHT CAME ON WHILE THE PASSENGER SEAT WAS OCCUPIED. THE NISSAN DEALER HAD THE CAR FOR ABOUT 30 MINUTES AND SAID THAT IT WAS FIXED. THE LIGHT CONTINUED ON AND OFF TO COME ON FOR THE NEXT 8 MONTHS. I TOOK IT TO THE DEALER AND THEY SAID THERE WAS NOTHING WRONG .... JUST FINE WITH ONLY ONE ERROR CODE IN THE SYSTEM AND THAT WAS FROM THE FIRST TIME. THE CAR IS NOW HOME AND THE LIGHT HAS BEEN ON AND OFF FOR PERIODS OF BETWEEN 5 MINUTES AND A FEW HOURS TWICE SINCE. IT CLEARLY IS NOT FIXED AND THEY HAD NO SUGGESTION FOR ME EXCEPT TO BRING IT BACK WHEN THE LIGHT STAYS ON FOR A LONG PERIOD (WHICH IT DOES NOT). SOME SERVICE HUH ? *TR
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE PASSENGER'S SEAT DID NOT ACKNOWLEDGE WHEN A PASSENGER WAS OCCUPYING THE SEAT. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING BUT WAS UNABLE TO BE DIAGNOSED. THE FAILURE PERSISTED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 14V138000 (AIR BAGS , ELECTRICAL SYSTEM) BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNAVAILABLE.
THE PASSENGER AIR BAG LIGHT COMES ON INDICATING THAT THE AIR BAG IS OFF EVEN WHEN THERE IS A PERSON IN THE PASSENGER SEAT. I BROUGHT THIS TO THE ATTENTION OF THE DEALER FIRST ON MAY 28, 2013 AND WAS TOLD THE COMPUTER WAS RESET AND IF I CONTINUED TO HAVE A PROBLEM THEY WOULD INSTALL A NEW SENSOR. WHEN I RETURNED WITH A PROBLEM I WAS TOLD THAT I WOULD NEED TO CONTACT NISSAN CUSTOMER AFFAIRS. I ATTEMPTED TO CONTACT THEM BY PHONE AND THEN SENT A LETTER TO NISSAN CUSTOMER AFFAIRS ON AUGUST 30, 2013. AN ATTEMPT TO CORRECT THE PROBLEM WAS MADE BY THE DEALER ON SEPTEMER 12, 2013 BUT I AM STILL HAVING PROBLEMS WITH THE ISSUE. I WAS TOLD THAT EVEN THOUGH THE LIGHT INDICATES THAT THE AIR BAG IS OFF IT WOULD DEPLOY IF THERE WAS AN ACCIDENT. I AM NOT CONVINCED. I HAVE NOT RECEIVED A RECALL ON THIS PROBLEM BUT AS EARLY AS YESTERDAY AUGUST 28, 2014 THE LIGHT WAS ON FOR ALMOST 50 MILES INDICATING THAT THE AIR BAG WAS OFF WHILE MY WIFE WAS SITTING ON THE PASSENGER SEAT.
2013 NISSAN ALTIMA. CONSUMER WRITES IN REGARDS TO DEFECTIVE TRANSMISSIONS. *SMD THE CONSUMER STATED FOR AT LEAST TWO YEARS, NISSAN HAS BEEN SELLING CARS IN THE US WITH DEFECTIVE TRANSMISSION. THESE DEFECTS CAUSED THE VEHICLE TO HESITATE, SHUDDER OR EVEN STALL WHEN ACCELERATING FROM LOW SPEEDS, WHEN ENTERING OR MERGING INTO TRAFFIC. *JB
WHILE PARKING IN A PARKING LOT, BRAKE PEDAL WENT TO THE FLOOR AND THE CAR DID NOT STOP. IN THE FIRST INCIDENT 5/20/14 THERE WAS NO ACCIDENT OF DAMAGE. THE CAR CONTINUED TO TRAVEL THROUGH THE INTENDED PARKING SPACE AND DRIFTED TO A STOP. THE SECOND INCIDENT 8/25/14 RESULTED IN AN ACCIDENT WHERE THE DRIVER'S FRONT IMPACTED THE DRIVER'S FRONT OF A CAR THAT WAS PARKED. *TR
THE INTERIOR, DRIVER'S SIDE DOOR RELEASE MECHANISM FAILED LEAVING IT IMPOSSIBLE TO EXIT THE VEHICLE WITHOUT LOWERING THE DRIVER'S SIDE WINDOW OR CLIMBING OVER THE CENTER CONSOLE. THOUGH THIS VEHICLE IS OUT OF WARRANTY WITH REGARD TO MILEAGE, ONE WOULD THINK A HIGH USE MECHANISM THAT BECOMES A SAFETY ISSUE UPON FAILURE WOULD LAST FOR MORE THAN TWO YEARS. *TR
I WAS REMOVING MY SUNSHIELD FROM THE WINDSHIELD WHICH WAS IN BETWEEN MY REARVIEW MIRROR AND WINDSHIELD. WHEN I REMOVED THE SUNSHIELD, THE WINDSHIELD LITERALLY CRUMBLED WHERE THE REVIEW MIRROR WAS ATTACHED AND THE REARVIEW MIRROR FELL OFF OF THE WINDSHIELD LEAVING A HOLE THE APPROXIMATE SIZE OF A .50 PIECE. THE REPAIR SERVICE THAT I USED STATED THAT THERE HAVE MANY MANY, MANY ISSUES WITH THE NISSAN WINDSHIELDS AND THERE IS NO WAY THAT WHAT I EXPERIENCED SHOULD HAVE CAUSED THIS TO HAPPEN. *TR
MY WIFE'S VEHICLE WAS STOPPED ON I-95 ABOUT A CAR LENGTH BEHIND A MINIVAN THAT HAD ALSO STOPPED FOR DEBRIS IN THE ROAD, A TOYOTA PICKUP TRUCK HIT THE REAR OF HER CAR AT SPEEDS IN EXCESS OF 60MPH PUSHING HER CAR INTO THE MINIVAN IN FRONT OF HER AT A SPEED OF AT LEAST 30MPH, THE SRS AIRBAG IN HER CAR FAILED TO DEPLOY AND QUITE POSSIBLY THE SEATBELT AS WELL. MY WIFE STRUCK HER HEAD ON THE VEHICLE'S LEFT SIDE ROOF SUPPORT BEAM AND SUFFERED A CONCUSSION, WHIPLASH AND OTHER LESSER DEGREE INJURIES AS A RESULT. IT IS MY UNDERSTANDING NISSAN HAS HAD ISSUES WITH SRS FAILURES IN 2013 ALTIMAS. *TR
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE AIR BAG AND SEAT BELT WARNING SENSORS ILLUMINATED. THE DEALER CLEARED THE CODES, BUT THE FAILURES RECURRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V138000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE REMEDY FAILED TO REPAIR THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE DEALER NUMEROUS TIMES, BUT THE TECHNICIAN WAS UNABLE TO REMEDY THE FAILURE. IN ADDITION, THE CONTACT HEARD A LOUD NOISE WHILE DRIVING 25 MPH AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED BACK TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,919.
OCCURRENCE HAS HAPPENED 8 TIMES WHILE DRIVING. THE VEHICLE SHUDDERS WHICH LEAVES ABOUT 4 SECONDS OF NO THROTTLE RESPONSE. A LOUD NOISE IS HEARD FROM THE TRANSMISSION AREA, THE VEHICLE JERKS HARD AND THE RPMS DROP AS WELL. USUALLY OCCURS WHEN DRIVING 25-35 MPH WHILE SLOWING DOWN AND/OR TURNING. *TR
WITH 130 - 140 LB PASSENGER IN FRONT PASSENGER SEAT, DASHBOARD INDICATOR SIGNALS THAT FRONT PASSENGER AIRBAG WILL NOT DEPLOY. VEHICLE HAS BEEN RETURNED TO DEALER FOR RECALL SERVICE UNDER NHTSA CAMPAIGN NUMBER 14V138000, BUT THIS DID NOT RESOLVE THE PROBLEM. *TR
WE HAVE TRIED TO HAVE NISSAN FIX OUR PASSENGER SIDE AIRBAG AT LEAST 3 TIMES (ONE INCLUDING FOR A SAFETY RECALL ISSUED) AND THE PROBLEM IS STILL OCCURRING. THE DEALERSHIP HAS REPLACED THE SENSOR ONCE AND REPROGRAMMED THE COMPUTER SYSTEM TWICE. THE MOST RECENT TIME THIS OCCURRED IS THE DATE ABOVE. THE AIRBAG IS OFF WHEN I AM SITTING IN THE SEAT AND I AM A 130 POUND FEMALE. THIS DOESN'T HAPPEN EVERY TIME I AM IN THE PASSENGER SIDE BUT IT COULD BE OFF ON A TRIP 15 MINUTES AWAY FROM MY HOUSE AND ON THE WAY HOME IT COULD BE ON. WE HAVE NOTIFIED THE DEALERSHIP THAT THIS STILL OCCURS AND WE MET WITH WHAT THEY SAID WAS ONE OF THEIR "BEST TECHNICAL EXPERTS" AND WERE TOLD THAT THERE IS NOTHING WRONG WITH OUR VEHICLE AND THEY WILL DO NOTHING ABOUT THIS PROBLEM BECAUSE IT IS WORKING TO MANUFACTURERS SPECIFICATIONS. THEY SAID IT COULD BE THE WAY I AM SEATED IN THE SEAT OR THE TYPE OF ROAD WE ARE DRIVING ON. WE HAVE MULTIPLE VIDEOS OF ME IN THE PASSENGER SEAT, SITTING UPRIGHT, WITH THE LIGHT ON STATING THAT MY AIRBAG IS OFF. *TR
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER ON SEVERAL OCCASIONS WHERE THE FAILURE WAS UNABLE T BE REPLICATED. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN ID NUMBER: 14V138000 (AIRBAGS, ELECTRICAL SYSTEM) BUT THE FAILURE RECURRED. THE CONTACT NOTICED THAT THE AIR BAG LIGHT WAS INDICATING THE AIR BAG WAS OFF WHEN A PASSENGER WAS SEATED IN THE FRONT PASSENGER'S SEAT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.
MY 18 YEAR OLD SON, WEIGHING APROX. 135 LBS, 5'11", SITTING IN THE PASSENGER SEAT WITH HIS FEET ON THE EDGE OF THE SEAT. I SEE THE AIR BAG INDICATOR LIGHT GO ON. (INDICATING THAT THE AIR BAG IS TURNED OFF.) THIS HAS HAPPENED AT LEAST 5 TIMES. AFTER 1ST HEARING ABOUT THE RECALL FOR THIS SAME ISSUE, I WAS EXPECTING TO RECEIVE A LETTER FROM NISSAN. DIDN'T HAPPEN. EVEN THOUGH MY CAR IS EXHIBITING THE SAME DEFECT THAT HAS BEEN RECALLED, I HAVE BEEN TOLD THAT THERE IS NOT AN ISSUE... *TR
WHILE DRIVING EAST ON I-20 AT ABOUT 70 MPH, THERE WAS A LOUD POPPING SOUND. I SUBSEQUENTLY NOTED A CRACK IN THE WINDSCREEN FROM THE TOP CENTER OF THE GLASS TO JUST BELOW THE LEVEL OF THE MIRROR. THERE WAS NO INDICATION OF IMPACT DAMAGE AND NO OBJECTS WERE SEEN AT THE TIME OF THE CRACK. OVER THE COURSE OF THE NEXT SEVERAL DAYS THE CRACK DIVERGED AND ENLARGED TO AN APPROXIMATELY CIRCULAR CRACK IN THE REGION BELOW THE MIRROR. *TR
MY HUSBAND, 9 YEAR OLD, AND I HAD JUST LEFT KROGER LEAVING GATLINBURG, TN AFTER A WEEKS VACATION. WE PULLED ONTO A VERY BUSY HIGHWAY. AS THE CAR GOT TO 25-30 MPH THE HOOD JUST FLEW OPEN AND HIT THE WINDSHIELD. FORTUNATELY NO ONE WAS HURT, BUT MY HUSBAND HAD TO GET OUT OF THE CAR ON THE BUSY HIGHWAY (WE WERE IN THE FAST LANE) AND CLOSE THE HOOD. BOTH SIDE PANELS WERE COMPLETELY DAMAGED (BENT, SCRATCHED, AND CRUMBLED) AND MY HOOD IS ALSO DENTED. WE MADE OUR WAY TO A GAS STATION TO FURTHER INSPECT THE PROBLEM. WHEN THE LEVER IS PULLED THE HOOD UNLOCKS. HOWEVER, THE SAFETY DOESN'T CATCH. YOU DON'T HAVE TO PUSH THE HATCH. I AM NOW TERRIFIED TO DRIVE MY NEW CAR I JUST BOUGHT 6 MONTHS AGO. I HAVE BEEN READING STORIES ABOUT NISSAN HAVING THIS ISSUE AND IT SEEMS NO ONE IS DOING ANYTHING ABOUT IT. THIS IS A MANUFACTURER DEFECT! HOODS COVERING A WINDSHIELD WHILE DRIVING IS FAR MORE DANGEROUS THAN AN AIRBAG DEFECT. *TR
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE FRONT PASSENGER AIRBAG ILLUMINATED OFF WHEN THE SEAT WAS OCCUPIED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THERE WAS NO FAILURE WITH THE AIRBAG. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V138000 (AIR BAGS, ELECTRICAL SYSTEM).THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,076. UPDATED 9/4/14*CN THE CONSUMER STATED THE RECALL, DID NOT RECTIFY THE PROBLEM. UPDATED 09/18/14
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE AIR BAG SENSOR ILLUMINATED INTERMITTENTLY. THE DEALER CLEARED THE COMPUTER CODE, BUT THE FAILURE RECURRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 13V069000 (AIR BAGS) AND 14V138000 (AIR BAGS, ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 26,000.
I RECEIVED A NOTICE OF RECALL FOR THE PASSENGER SIDE AIR BAG. I SCHEDULED THE PRESCRIBED FIX WITH THE DEALER, KLINE AUTOWORLD, MAPLEWOOD, MN, AND THE DEALERSHIP TOLD ME THEY FIXED THE RECALL PROBLEM, 07/03/2014. THEN, ON OR ABOUT 07/16/2014 THE PASSENGER AIR BAG WARNING OFF LIGHT CAME ON WITH MY SPOUSE IN THE PASSENGER SEAT. I CONTACTED THE DEALER TWICE REGARDING THIS WARNING LIGHT. SO FAR THE DEALERSHIP HAS NOT GOTTEN BACK TO ME. *JS THE CONSUMER STATED ON SEVEN OCCASIONS SINCE THE RECALL FIX, THE AIR BAG LIGHT ILLUMINATED WHEN AN ADULT PASSENGER WAS SITTING IN THE SEAT. UPDATED 06/10/15. *JB
I HAVE HAD MAJOR ISSUES WITH THIS VEHICLE SINCE THE THIRD DAY AFTER PURCHASE. THE BRAKES HAVE MALFUNCTIONED. THE BRAKE LIGHT WOULD INTERMITTENTLY COME ON AND I HAD IT IN SEVERAL TIMES, BUT THE DEALERSHIP COULD NEVER "DUPLICATE" ANYTHING. THEN THE CAR STARTED TO MISFIRE AND EMIT A THICK BLACK SMOKE FROM EXHAUST. I CONTACTED THE DEALERSHIP AND AT FIRST THEY SAID IT WAS NORMAL BECAUSE THE CAR HAS A CVT TRANSMISSION. THEN THEY SAID BRING IT IN FOR ASSESSMENT. A SERVICE TECHNICIAN TEST DROVE WITH ME AND EXPERIENCED THIS FIRST HAND. I WAS TOLD THEY COULD NOT SERVICE IT THAT DAY, BUT TO BRING IT BACK IN. WHEN I TOOK IT BACK A WEEK LATER, THEY "COULD NOT DUPLICATE" THE PROBLEM. THERE HAS BEEN MUCH BACK AND FORTH. I ASKED THEM TO BUY THE CAR BACK BECAUSE THE PROBLEMS WERE LIFE THREATENING. THE CAR ACTUALLY SHUT OFF ON ME, TWICE, IN TRAFFIC. WHEN I LAST CONTACTED THE DEALERSHIP, ON JULY 24TH, 2014, ABOUT THE MAJOR ISSUES I'VE BEEN EXPERIENCING; THE EARLIEST THEY SAID THEY COULD SEE ME WOULD BE ON AUGUST 11TH, 2014. ON YESTERDAY, IT FINALLY SHUT OFF FOR GOOD, IN THE MIDDLE OF THE INTERSTATE. AS I WAS ON A TRIP, I HAD TO HAVE THE VEHICLE TOWED 125 MILES TO MY HOMETOWN DEALERSHIP AT THE COST OF $230.00, OUT OF POCKET. THE ONLY REASON I GOT IT HOME THAT CHEAPLY WAS BECAUSE I HAVE FOUR ROADSIDE ASSISTANCE COVERAGE PACKAGES AND LUCKILY ONE OF THEM COVERED TOWING UP TO 100 MILES. THE CAR IS NOW SITTING ON THE DEALERSHIP'S PARKING LOT. *JS
OUR CAR HAS DARK INTERIOR WITH A BLACK DASHBOARD. ON HIGH TEMPERATURE DAYS, THE SURFACE OF THE DASHBOARD BECOMES TACKY AND VERY SHINY. WHEN IT IS IN THIS CONDITION, IT AFFECTS MY VISIBILITY. UNDER CERTAIN CONDITIONS OF THE POSITION OF THE SUN, THE SUNLIGHT REFLECTS OFF THE SURFACE OF THE DASHBOARD AND INTO MY EYES. AT TIMES, THE SUNLIGHT REFLECTS OFF THE SURFACE OF THE DASHBOARD AND ONTO THE INSIDE OF THE WINDSHIELD AND RESULTS IN A BRIGHT REFLECTION OF THE DASHBOARD WHICH GREATLY REDUCES VISIBILITY. FROM SEARCHES ON INTERNET, I HAVE SEEN THAT THIS IS A COMMON PROBLEM WITH THIS MAKE, MODEL AND YEAR. IT APPEARS THAT THERE WAS A DEFECTIVE FORMULATION OF PLASTIC USED FOR DASHBOARDS ON SOME CARS PRODUCED WHICH IS CAUSING AN EXUDATION OF CHEMICALS IN HIGH TEMPERATURES. NISSAN NEEDS TO FIND A SOLUTION TO THIS PROBLEM. IF THIS DEFECT HAS NOT ALREADY CONTRIBUTED TO AN ACCIDENT, IT IS ONLY A MATTER OF TIME BEFORE IT DOES. *JS
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE FRONT HOOD INDEPENDENTLY BECAME UNLATCHED. THE CONTACT CLOSED THE HOOD AND PROCEEDED TO DRIVE. AS SOON AS THE VEHICLE REACHED 70 MPH, THE HOOD ABRUPTLY OPENED AND FLEW INTO THE FRONT WINDSHIELD. THE CONTACT HAD TO STICK HIS HEAD OUT THE DRIVER'S WINDOW IN ORDER TO SEE THE ROADWAY AND SAFELY MANEUVER THE VEHICLE TO THE SHOULDER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY WERE UNABLE TO UNLATCH THE HOOD. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC, WHO ADVISED THAT THE SAFETY LATCH WAS DEFECTIVE AND STUCK IN THE OPEN POSITION. THE MECHANIC STATED THAT THE HOOD, SIDE PANELS AND THE ROOF NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 60,200.
I BOUGHT A NEW 2013 NISSAN ALTIMA 2.5 S IN AUGUST 2013 AND THE NEXT MONTH I NOTICED A SHUDDER IN THE CVT TRANSMISSION AT APPROXIMATELY 20 MPH. SINCE THEN IT HAS OCCURRED NUMEROUS TIMES BUT AT ALL SPEEDS, IE 20 MPH, 35 MPH, 45 MPH, IT WILL HAPPEN AT ANY SPEED. I'VE MENTIONED IT TO NISSAN AND THEY SAY ITS NORMAL. EVEN THE WIFE STATES THAT SOMETHING IS WRONG WITH THE TRANSMISSION. *TR
AFTER DRIVING THE CAR FOR A FEW MONTHS, I NOTICED THAT THE PASSENGER AIR BAG LIGHT WOULD GO ON WITH A PASSENGER SITTING IN THE SEAT. IT DIDN'T HAPPEN ALL THE TIME BUT WHEN IT DID, THE LIGHT COULD STAY ON FOR AN ENTIRE TRIP. IN THIS NISSAN CAR, WHEN THE LIGHT IS ON, THAT MEANS THE AIR BAG IS OFF. I TOOK MY CONCERN TO THE DEALERSHIP WHERE I BOUGHT IT. THE DEALERSHIP REPLACED MANY OF THE PARTS UNDER THE SEAT IN AN ATTEMPT TO SOLVE THE PROBLEM. BY OCTOBER OF 2013, NISSAN SENT A SPECIAL TECHNICIAN TO FIVE TOWNS NISSAN IN INWOOD,NY TO ADDRESS MY PROBLEM. HE REPLACED THE RAILING UNDER THE SEAT BUT TOLD ME THE SYSTEM WAS WORKING CORRECTLY AND THEY WERE JUST MAKING ME HAPPY. HOWEVER, IN MAY OF 2014, I RECEIVED A RECALL NOTICE FOR MY VERY PROBLEM. IT TURNS OUT MANY OTHERS MUST HAVE HAD THE SAME ISSUE. THE RECALL WAS A SOFTWARE RE-PROGRAM OF THE OCCUPANCY SENSOR. BUT, THIS RECALL DID NOT FIX THE ISSUE. I HAVE SPOKEN TO NISSAN CONSUMER AFFAIRS MANY TIMES AND THEY TREAT THIS LIKE AN INDIVIDUAL PROBLEM. THEY ACTUALLY ASK ME WHAT I WOULD LIKE THEM TO DO. I TELL THEM I WANT THE AIR BAG TO INFLATE DURING AN ACCIDENT SO MY PASSENGER DOESN'T DIE. I'M FED UP WITH THEIR RESPONSE. THE COMPANY THAT MAKES THE SYSTEM NEEDS TO ADDRESS THE PROBLEM. LIKE WITH ALL CAR COMPANIES, THEY CONCEAL THE TRUTH AND WAIT UNTIL PEOPLE DIE BEFORE THEY SOLVE A PROBLEM. I HAVE NOW TAKEN MY CAR TO TWO DIFFERENT DEALERSHIPS, NINE TIMES IN THE PAST FIFTEEN MONTHS AND THERE IS STILL NO SOLUTION. *TR
ALTHOUGH MY 2013 NISSAN ALTIMA HAD THE PASSENGER SIDE AIRBAG FIXED AT THE DEALERSHIP AFTER A VOLUNTARY RECALL, THE ISSUE STILL PERSISTS. THE PASSENGER SIDE OF THE VEHICLE DOES NOT DETECT SOMEONE SITTING IN THE SEAT MOST OF THE TIME SO THE AIR BAG LIGHT COMES ON NOTIFYING THE DRIVER THAT THE AIR BAG IS OFF. *TR
THE TOP OF THE PLASTIC DASHBOARD HAS A VERY SHINY STICKY OIL LIKE SUBSTANCE AT MIGRATES TO AND COATS THE SURFACE CAUSING AN EXTREME GLARE ON THE WINDSHIELD IMPAIRING VISIBILITY. IN ADDITION, THIS SUBSTANCE OUTGASSES AND CONDENSES ON THE INSIDE SURFACE OF THE WINDSHIELD AS A MILKY HAZE WHICH FURTHER INCREASES THE IMPAIRED VISIBILITY. THIS CONDITION ALSO AFFECTS THE REAR DECK PLASTIC AS WELL. IT WOULD APPEAR THAT A DEFECTIVE BATCH OF PLASTICIZER, OR AN IMPROPER RATIO WAS USED DURING THE FABRICATION OF THE AFFECTED PARTS CAUSING EXCESSIVE MIGRATION OF THE PLASTICIZER TO THE SURFACE. THE MANUFACTURE IS AWARE OF AND ACKNOWLEDGES THIS PROBLEM HOWEVER, NO FIX OR SOLUTION IS FORTHCOMING. THIS CONDITION IS MOST PREVALENT ON AFFECTED PARTS USED IN HOT ENVIRONMENTS IE; FLORIDA AND SOUTHERN CALIFORNIA. THE SUBSTANCE CAN NOT BE REMOVED BY CLEANING. IT IS EXTREMELY DIFFICULT TO SEE THRU THE GLARE AND HAZE ON THE WINDSHIELD DURING SUNNY DAYS CAUSING A DANGEROUS SITUATION. *TR
WE BOUGHT OUR CAR IN JANUARY AND IT HAD 1,900 MILES ON IT. WE DIDN'T DRIVE IT VERY MUCH BECAUSE IT WAS WINTER AND THE ROADS IN WV ARE BAD. BUT I REMEMBER IN MARCH WHEN I WENT TO SEE MY DAUGHTER IT STARTED JERKING LIKE IT WANTED TO STOP ON THE ROAD. I REMEMBER I HAD LET THE GAS GET DOWN TO A QUARTER OF A TANK OF GAS WHEN IT FIRST STARTED AND I THOUGHT I HAD GOT SOME BAD GAS. SO I CONTINUED TO DRIVE IT SOMETIMES IT WOULD DO IT AND THEN IT WOULDN'T FOR A WHILE. BUT THE PAST MONTH IN JUNE IT IS SO BAD IT FEELS LIKE YOU SLAM ON THE BRAKES WHILE YOU ARE DRIVING AND SOUNDS LIKE THE MOTOR IS GOING TO FALL OUT. I ALSO NOTICED I HAD LET THE GAS GO DOWN TO A QUARTER TANK AGAIN AND IT IS SCARY SO I CALLED THE NISSAN DEALER AND THEY TOLD ME IF IT DIDN'T SET THE CODE THEY COULDN'T TELL ME WHAT WAS WRONG. THEY SUGGESTED THAT WE HAD WATER IN THE GAS AND TOLD US TO PUT THE WATER TREATMENT IN THE GAS AND WE DID. IT DIDN'T HELP AT ALL IT IS GETTING WORSE SO THEY HAVE FINALLY SET UP AN APPOINTMENT FOR US TO BRING IT IN. I HAVE DID SOME RESEARCH AND FOUND THAT THERE HAVE BEEN LOTS OF COMPLAINTS WITH THE SAME THING THAT IS GOING ON WITH OUR NISSAN. IT IS SO BAD I AM AFRAID NOW THAT IT IS GOING TO STOP RUNNING WHILE I AM DRIVING IT TO THE DEALERSHIP. I WONDER IF THAT IS WHY THE PREVIOUS OWNER TRADED IT IN. *TR
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE BEGAN TO DRIFT TO THE RIGHT AND THE STEERING WHEEL SEIZED CAUSING THE CONTACT TO LOSE CONTROL OF THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO A PARKED VEHICLE. THE CONTACT WAS NOT INJURED AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 1,900.
OTHER DRIVER RAN A RED LIGHT HITTING THE SIDE OF MY CAR DOING OVER 50 MPH AND THE SIDE IMPACT AIR BAGS DID NOT DEPLOY. *TR
I HAVE HAD TROUBLE WITH MY CARS " AIR BAG OFF " WARNING LIGHT STAYING LIT WITH A PASSENGER IN THE SEAT EVER SINCE I BOUGHT THE CAR NEW . IT HAS BEEN TO THE DEALERSHIP TO BE " REPAIRED " 4 TIMES . EACH TIME IT WAS NOT CORRECTED . RECENTLY I BROUGHT THE CAR IN FOR THIS PROBLEM AS PART OF THE SAFETY RECALL . DESPITE THIS ,ONCE AGAIN THIS PAST WEEKEND THE " AIRBAG OFF " LIGHT COMES ON EVEN THOUGH A PASSENGER IS IN THE SEAT . THE LIGHT WILL COME ON RANDOMLY AND THEN STAY LIT THE WHOLE TIME I AM DRIVING ... NO MATTER HOW THE PASSENGER SITS OR MOVES IN THE SEAT IT WILL NOT TURN OFF UNTIL THE CAR IS TURNED COMPLETELY OFF AND THEN RESTARTED . NOW THE DEALER SAYS TO BRING THE CAR IN FOR THE 5TH TIME AND THEY WILL SEE IF THERE IS AN ERROR CODE . ( IN THE PAST THERE HAS NOT BEEN ANY ERROR CODES RETAINED ) I FEEL THIS CAR IS COMPLETELY UNSAFE FOR MY FAMILY UNTIL THIS PROBLEM CAN BE FIXED ... UNTIL THEN I NEVER KNOW IF MY AIRBAGS ARE TRULY WORKING CORRECTLY ... AND I DON'T WANT TO HAVE TO FIND OUT AFTER AN ACCIDENT THAT THEY WEREN'T . MY LAST NISSAN ! *TR
ADULT WAS SEATING IN PASSENGER SEAT AND NO AIRBAG LIGHT CAME ON. NEVER HAD THIS HAPPEN UNTIL AFTER I TOOK IT TO THE DEALER FOR THE RECALL REPAIR. *TR
PASSENGER AIRBAG LIGHT TURNS ON SPORADICALLY, WHETHER A 150 POUND ADULT IS IN THE PASSENGER SEAT OR ABSOLUTELY NOTHING. ISSUE WAS FIRST NOTICED MORE THAN A YEAR AGO. THE VEHICLE WAS BROUGHT TO OUR VERY PROFESSIONAL AND COURTEOUS NISSAN SERVICE DEPARTMENT IMMEDIATELY AND THEY SAID THAT IT WOULD NEED TO BE RECALIBRATED. THE PROBLEM RECURRED CONSISTENTLY OVER THE LAST YEAR WITH SERVICE DEPARTMENT MECHANICS REPEATEDLY PERFORMING THE SAME "FIX" THAT THE MANUFACTURER HAD GIVEN THEM FOR THE ISSUE. ONCE THE RECALL WAS ANNOUNCED AND WE GOT OUR CAR IN TO THE GARAGE, WE WERE TOLD THAT THE SAME "FIX" WOULD BE PERFORMED. AS EXPECTED, THE ISSUE WAS SEEN ONCE AGAIN 3 DAYS AFTER THE VEHICLE HAD RECEIVED THE RECALL WORK. *TR
ADULT PASSENGER SITTING IN THE FRONT PASSENGER SEAT. AIRBAG LIGHT INDICATING THE AIR BAGS WILL NOT DEPLOY GOES ON INTERMITTENTLY. HAD THE LATEST RECALL FIX APPLIED SEVERAL WEEKS AGO BUT THIS PROBLEM WAS NOT FIXED. BEEN TO THE DEALER 3 TIMES FOR THIS PROBLEM. *TR
PASSENGER AIR BAG LIGHT STAYS ON WHILE PASSENGER IS SITTING IN THE SEAT. PROBLEM STARTED A COUPLE OF WEEKS AFTER I LEASED BRAND NEW CAR. THE PROBLEM IS ONGOING FOR OVER A YEAR NOW. THE FOX NISSAN DEALERSHIP CANNOT REPLICATE THE PROBLEM SO NISSAN WILL NOT OFFER ANY RESOLUTION. I'VE BEEN TRYING FOR A YEAR NOW AND THE PROBLEM PERSISTS, NISSAN OR DEALERSHIP CANNOT SAY IF THE AIRBAG WILL WORK IN THE CASE OF A CRASH. I'M PAYING MONTHLY LEASE PAYMENTS ON A CAR THAT MAY OR MAY NOT BE SAFE. WHAT EVER HAPPENED TO CUSTOMER SERVICE? TOOK THE CAR IN LAST FRIDAY FOR THE AIRBAG RECALL, PROBLEM IS STILL THERE AFTER DEALERSHIP UPDATED THE SOFTWARE PROBLEM. BOTH FOX NISSAN DEALERSHIP AND NISSAN REGIONAL FIELD REP SAID THERE IS NOTHING MORE THEY CAN DO SINCE THEY CAN'T REPLICATE THE PROBLEM. APPARENTLY THE PHOTOS OF THE PROBLEM THEY HAD ME TAKE WE'RE TO MAKE ME FEEL LIKE THEY ACTUALLY CARED. I CAN'T BELIEVE I'M CONTINUING TO MAKE PAYMENTS ON THIS UNSAFE VEHICLE. *TR
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED WHEN AN ADULT PASSENGER WAS SEATED IN THE FRONT SEAT, THE AIR BAG SENSOR LIGHT ILLUMINATED INDICATING THAT THE FRONT PASSENGER SEAT AIR BAG SYSTEM WAS DEFECTIVE. THE CONTACT STATED THAT THE AIR BAG SENSOR LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER AND REPAIRED UNDER THE NHTSA RECALL CAMPAIGN NUMBER 14V138000 (AIR BAGS , ELECTRICAL SYSTEM) BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS 1,000. THE VEHICLE WAS TAKEN TO THE DEALER FOUR TIMES. THEY RE-PROGRAMMED THE COMPUTER TWICE, AND REPLACED THE SENSORS, TO NO AVAIL. UPDATED 07/22/14
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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