2009 Nissan Altima complaints

STEERING LOCK ASSEMBLY FAILURE. *TR

IN THE EARLY MORNING OF MARCH 6, 2013, I ATTEMPTED TO START MY 2009 NISSAN ALTIMA (MILEAGE 46027), BUT THE CAR WAS COMPLETELY DEAD (NO CRANK OR OTHER SOUND). I NOTED AN ILLUMINATED KEY SYMBOL IN THE DASH. I PROCEEDED TO CHECK (1) THE CAR BATTERY - IT WAS FULLY CHARGED, (2) INSERT THE KEY IN MANUAL SLOT - IT WOULD NOT CRANK/START, (3) RELEASE GEAR SHIFT AND MANUALLY SHIFT TO NEUTRAL - IT WOULD NOT CRANK/START, (4) USE THE SECOND REMOTE KEY - IT WOULD NOT CRANK/START, (5) PURCHASE A NEW ENERGIZER BATTERY FOR THE REMOTE KEY - ALL TO NO AVAIL. EVENTUALLY THE VEHICLE WAS TOWED TO A NISSAN DEALERSHIP; I WAS ADVISED THAT STEERING LOCK (REPLACEMENT NISSAN PART NUMBER 48700-9N00B) HAD FAILED AND GIVEN AN INITIAL ESTIMATE OF $915 TO REPLACE THE UNIT. LUCKILY. THE FINAL COST OF THIS JOB WAS REDUCED TO $769. AFTER FURTHER ONLINE RESEARCH, I DISCOVERED THAT NISSAN HAS A VOLUNTARY SERVICE CAMPAIGN BULLETIN (DATED MARCH 2010) TO REPLACE THE SAME STEERING LOCK WITH THE IDENTICAL PART NUMBER ON THE 2009 NISSAN GT-R (THIS CAR'S ORIGINAL BASE PRICE WAS $76,840). *TR

TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE START BUTTON FOR THE IGNITION FAILED AND THE INTELLIGENCE KEY WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING LOCK UNIT NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 101,000 AND THE CURRENT MILEAGE WAS 104,000. *TR

DROVE VEHICLE THIS MORNING, GOT OUT THE CAR FOR 5 MINUTES, VEHICLE WOULD NOT START, KEY LIGHT WERE ON, TOWED TO DEALER, STEERING LOCK UNIT NEEDS TO BE REPLACED. I HAVE VIEWED ONLINE THAT THERE ARE MANY COMPLAINTS TO THIS SAME VEHICLE. *TR

INCLUDE MY 2009 ALTIMA 2.5SL TO THE GROWING LIST OF STEERING COLUMN ELECTRICAL SHORT PROBLEMS. I TOO HAD JUST TURNED OFF THE CAR AND 20 MINUTES LATER RETURNED TO FIND IT WOULD NOT START. BRAKE FELT DEPRESSED WHEN I FIRST PUT MY FOOT ON IT. PUSHED THE BUTTON AND NOTHING HAPPENED. TRIED THE KEY IN THE DASH SLOT, AND NOTHING. CALLED DEALER, HE TOLD ME TO TRY AND JUMP START WITH CABLES AND THAT DIDN'T WORK. HAD TO HAVE IT TOWED TO DEALER. WAS TOLD IT WAS THE VERY COMMON ELECTRICAL STEERING COLUMN SHORT, AND THE FIX WAS 1100.00. LUCKILY I HAD PURCHASED A SERVICE CONTRACT WHEN I BOUGHT THE CAR IN 2011. PAID DEDUCTIBLE OF 100.00. THIS ABSOLUTELY SHOULD BE A NISSAN RECALL. DEALER TOLD ME THE PROBLEM IS ON THE RECALL LIST FOR THE 370Z, BUT HAD NOT MADE IT YET FOR ALTIMA. I DID SEE THROUGH RESEARCH AND A FRIEND WHO WORKS FOR NISSAN, THAT THEY CHANGED THAT WIRING IN THE MODEL YEARS THAT FOLLOWED. *TR

TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE ELECTRONIC KEY LIGHT ILLUMINATED AND THE PUSH TO START BUTTON FAILED TO FUNCTION. THE CONTACT WAS UNABLE TO START THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 36,000. UPDATED 5/7/13 *CN UPDATED 05/22/2013 *JS

OUR PUSH BUTTON START IMMEDIATELY STOPPED WORKING AS WE WERE AT A GAS STATION. THE BACK-UP METHOD AS DESCRIBED IN THE OWNER'S MANUAL WOULD NOT WORK. WE HAD VEHICLE TOWED TO DEALERSHIP. "LOCK STEERING" PIECE MALFUNCTIONED AND COST $981 TO FIX. THERE ARE HUNDREDS OF IDENTICAL COMPLAINTS BUT NISSAN HAS YET TO ISSUE A RECALL (HTTP://WWW.ARFC.ORG/COMPLAINTS/2009/NISSAN/ALTIMA/STEERING/PROBLEM.ASPX HTTP://FORUMS.NICOCLUB.COM/INTELLIGENT-KEY-ISSUE-WILL-NOT-START-T550340.HTML HTTP://WWW.CARPROBLEMZOO.COM/NISSAN/ALTIMA/STEERING-PROBLEMS.PHP). *TR

I DROVE MY CAR THIS MORNING WITHOUT A PROBLEM. I TURNED IT OFF. WHEN I WENT TO RESTART THE CAR WOULD NOT RECOGNIZE MY KEY.I TRIED OVER AND OVER I EVEN CHANGED THE BATTERIES IN THE REMOTE TO NO AVAIL. I HAD TO HAVE THE CAR TOWED. I READ SEVERAL COMPLAINTS FROM OTHER NISSAN OWNERS THAT ITS A STEERING LOCK. I AM ALSO BEING TOLD THAT THIS IS A VERY EXPENSIVE ITEM THIS DOES NOT APPEAR TO BE A WEAR AND TEAR ITEM. IT APPEARS TO BE MORE OF A MANUFACTURE DEFECT. *TR

DRIVING ON STREET WHEN MOONROOF SHATTERED. NO APPARENT CAUSE DETERMINED, BUT WAS RAINING AT THE TIME OF THE FAILURE. BREAK OF MOONROOF SOUNDED LIKE A GUN SHOT WITH GLASS FRAGMENTS GOING BOTH INSIDE AND OUTSIDE OF VEHICLE. DRIVER AND FRONT SEAT PASSENGER COVERED IN GLASS, BUT NO INJURIES. HOWEVER, ROOF AND TRUNK HAD PAINT DAMAGE FROM BROKEN GLASS. *TR

MY HUSBAND CALLED ME TO LET ME KNOW THE CAR WOULD NOT TURN ON WHEN HE GOT OUT OF WORK. I WAS CURRENTLY TRAINING ACROSS THE STATE SO WAS UNABLE TO ASSIST I TOLD HIM TO CALL THE CAR INSURANCE IF GETTING A JUMP OR CHANGING THE KEY FOB BATTERIES DIDN'T WORK. $85 LATER AND A TOW I WAS TOLD THE STEERING WHEEL CONTROL LOCK UNIT NEEDED TO BE REPLACED AND THE PART IS ON NATIONAL BACK ORDER AND WHEN IT DID COME BACK IN STOCK THE PART IS GOING TO COST ME $1200!!!! I WILL NEVER BUY ANOTHER NISSAN AGAIN AND THE LAST 5 CARS I HAVE PURCHASED HAVE BEEN A NISSAN. *TR

I LEFT WORK ON FEBRUARY 6TH AND WENT TO DRIVE HOME, BUT MY CAR WOULD NOT START. MY CAR IS PUSH BUTTON START AND IT DID DETECT MY KEY AS I WAS ABLE TO UNLOCK MY CAR. WHEN I PUSHED DOWN ON THE BRAKE TO START MY CAR IT WAS VERY HARD TO PUSH. MY CAR WOULD NOT START AND A KEY WARNING LIGHT CAME ON. THE LOCAL NISSAN DEALERSHIP CAME TO MY WORK AND HAD TO DISENGAGE THE STEERING WHEEL LOCK CONTROL UNIT IN ORDER TO DRIVE IT BACK TO THEIR SHOP. THEY SAID THAT THE CAR WAS UNSAFE TO DRIVE, EXCEPT BACK TO THE DEALERSHIP. THEY DETERMINED THAT IT WAS A FAILED STEERING LOCK. THIS IS AN ANTI THEFT COMPONENT OF THE CAR. MY ESTIMATE WAS $662.00. THE PART WAS ON BACK ORDER AT THAT TIME AND THEY DID NOT KNOW WHEN IT WOULD BE IN. NISSAN DID NOT OFFER ME A RENTAL CAR AND I WAS WITHOUT A CAR FOR A WEEK. THE PART CAME IN A WEEK LATER AND THE CAR WAS FIXED THAT DAY. MY BILL WAS $662.03. THIS STEERING WHEEL LOCK DEFECT IS A SAFETY HAZARD AS IT COULD HAVE HAPPENED WHILE DRIVING THE CAR. THERE IS NO GUARANTEE THAT IT WILL NOT HAPPEN AGAIN EITHER. AFTER DOING SOME RESEARCH I FOUND THAT NISSAN CHANGED THIS PART OF THE ALTIMA WHEN MAKING THE 2010 MODELS. I NOTICED A LOT OF PEOPLE WITH THE SAME ISSUE AFTER RESEARCHING. THIS MALFUNCTION SHOULD BE LOOKED INTO FURTHER BY NISSAN AND IN MY OPINION IT NEEDS TO BE A RECALL. IT'S UNDERSTANDABLE WHEN NORMAL WEAR AND TEAR ISSUES HAPPEN TO YOUR CAR, BUT AN ISSUE LIKE THIS IS A DEFECT AND NEEDS TO BE PAID FOR BY NISSAN. MY CAR IS OF COURSE OUT OF WARRANTY AT THIS TIME. B

WHILE SITTING IN THE PASSENGER SEAT RIDING WITH MY WIFE, I NOTICED THE PASSENGER AIR BAG LIT MEANING I WAS NOT PROTECTED IN THE EVENT OF A CRASH AND I WEIGH 180 LBS. I DON'T SEE A RECALL FOR THIS BUT I AM GOING TO CALL DEALER MONDAY AND CHECK ON THIS. MY SON HAS ALSO REPORTED THIS TO ME AS WELL AND HE WEIGHS ABOUT 160 LBS. *TR

DROVE MY CAR TO LOCATION, TURNED CAR OFF, RETURNED TO CAR 5 MINUTES LATER WOULD NOT START. THOUGHT IT WAS BATTERY, FUSE, OR DEAD KEY FOB BATTERY. CALLED DEALERSHIP SERVICE MANAGER STATED OTHER PEOPLE HAVE HAD SAME ISSUE. HE INSTRUCTED ME TO TURN STEERING WHEEL AND PUSH IGNITION BUTTON...DIDN'T WORK. ON MY DASH PANEL I NOTICED THE KEY LIGHT SYMBOL WAS LIT UP, WHEN I TRIED TO START CAR WITH THE KEYFOB THAT DIDN'T WORK EITHER. HAD TO HAVE CAR TOWED AND AT DEALERSHIP TO CHANGE THE STEERING LOCK. IT MALFUNCTIONED AND CANNOT BE REPAIRED NEEDS TO BE REPLACED. PART HAS BEEN ORDERED AND SHOULD BE REPLACED ON 03/21/2013. ESTIMATE IS 914.00. *TR

AS WITH DOZENS OF OTHER COMPLAINTS ONLINE, WHEN I ATTEMPTED TO START MY 2009 NISSAN ALTIMA (WHICH HAD BEEN SITTING WITH ITS ENGINE OFF FOR NO MORE THAN FIVE MINUTES), THE KEY ILLUMINATED ON THE DASHBOARD, THE STEERING AND BRAKES FELT UNRESPONSIVE, AND THE CAR WOULD NOT START. LATE, COLD, AND RAINY THE NIGHT OF THE INCIDENT, THE CAR WAS TOWED TO THE DEALERSHIP THE NEXT MORNING. THE DEALERSHIP DIAGNOSED THE PROBLEM AS A FAILED STEERING LOCK UNIT--A RESULT THAT IS UNSURPRISING TO ANYONE WHO TYPES THOSE SYMPTOMS INTO A GOOGLE SEARCH. FOR THE SMALL FEE OF $900, MY CAR WAS BACK ON THE ROAD TWO DAYS AFTER THE INCIDENT. GIVEN THE FREQUENCY WITH WHICH THIS APPEARS TO BE HAPPENING TO OTHER OWNERS, THERE IS LITTLE DOUBT THAT THIS A MANUFACTURING DEFECT THAT PRESENTS A SIGNIFICANT RISK OF INJURY SHOULD THE CAR NOT START IN A REMOTE AREA OR IN THE PATH OF TRAFFIC. *TR

ON 3/13/2013 I DROVE MY VEHICLE TO WORK AT APPROXIMATELY 8:55AM AND PARKED EVERYTHING IN CAR WAS FULLY OPERATIONAL AND FUNCTIONED PROPERLY. AT 6:30PM I APPROACHED MY VEHICLE UNLOCKED THE DOOR USING MY KEY FOB, ENTERED THE VEHICLE AND PROCEEDED TO PRESS THE IGNITION BUTTON AND NOTHING HAPPENS. AFTER SWITCHING ON THE HEADLIGHTS AND NOTICING NO POWER ISSUES I NOTICED A FLASHING INDICATOR LIGHT IN THE DASH THAT SAID NO KEY PRESENT. AFTER BEING THE ONLY CAR LEFT IN THE DARK SECLUDED PARKING LOT I STARTED OFF ON A JOURNEY TO PURCHASE A BATTERY FOR THE KEY FOB AND IT DID NOT SOLVE THE PHENOMENON. I HAD THE VEHICLE TOWED TO THE NEAREST DEALERSHIP WHICH IS ABOUT 60 MILES AWAY FROM MY HOME. THE DEALER AFTER INVESTIGATING FOR A MATTER OF MINUTES WERE QUICKLY ABLE TO DIAGNOSE THE PROBLEM WHICH WAS A STEERING LOCK MODULE THAT WAS VERY COSTLY. UPON FURTHER RESEARCH, I FOUND THAT THERE ARE A GREAT NUMBER OF ALTIMA'S AND OTHER NISSAN VEHICLE THAT ARE INFECTED WITH THE SAME DEFECTIVE STEERING LOCK DEVICES THAT CAUSES YOU TO RANDOMLY BE STRANDED IN SECLUDED AREAS WITHOUT PRIOR NOTICE. THIS I FIND HIGHLY UNETHICAL FOR NISSAN TO BE TOTALLY AWARE OF SUCH DEFECTIVE EQUIPMENT AND NOT HAVE ANY CONCERN FOR THE WELFARE OF IT'S CUSTOMERS NOR THEIR CHILDREN. IM HOPING THAT THE NHTSA CAN PROTECT CONSUMERS FROM BULLIES LIKE NISSAN AND HELP US GET THE RECALL WE DESERVE. ALL WE WANT IS A RELIABLE PRODUCT THAT CAN PERFORM THE WAY IT WAS INTENDED TO PERFORM. SO LET'S DO WHAT IS NECESSARY TO HOLD NISSAN UP TO

TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE PARKED, THE INTELLIGENT KEY WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT SHUT THE ENGINE OFF AND ATTEMPTED TO RESTART THE VEHICLE BUT TO NO AVAIL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE STEERING UNIT WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.

DROVE CAR TO WORK. AFTER WORK WENT OUT TO VEHICLE AND IT WOULD NOT START. AFTER EXTENSIVE RESEARCH LEARNED THIS HAS HAPPEN TO MANY NISSAN ALTIMA OWNERS. THERE IS NO WARNING. ONCE THE CAR IS TURNED OFF THE STEERING LOCK CONTROL UNIT HAS BEEN FAILING LEAVING PEOPLE STRANDED - I AM ONE OF THEM. THE PART CAN ONLY BE PURCHASED AT A NISSAN DEALER. THE COST IS $1000.00. NO WARNING. THE SAFETY ISSUE IS I LIVE IN MN. WE HAVE EXTREMELY COLD WINTER. IF I WENT ICE FISHING IN THE MIDDLE OF NO WHERE AND CAME BACK TO MY VEHICLE I WOULD HAVE BEEN STRANDED WITH NO SOURCE OF HEAT. MY ONLY HOPE WOULD BE A CELL PHONE, PROVIDING I HAVE ONE. THE SECOND PART IS A LOCAL GARAGE WOULDN'T EVEN BE ABLE TO REPAIR THE VEHICLE. IT CAN ONLY BE REPAIRED BY NISSAN. I HOPE YOU RECOGNIZE MY CONCERN. *TR

I WAS WASHING MY CAR AND THEN WANTED TO VACUUM IT OUT. I MOVED THE DRIVER SEAT FORWARD AND THE BACK OF THE DRIVERS SEAT DETACHED AND FELL IN THE BACK SEAT. I COULD NOT FIX IT SO I TOOK TO THE DEALER WHO INITIALLY WANTED $ 1,200.00 TO REPAIR. THEY EVENTUALLY PUT THE SEAT IN PLACE AND TOLD ME NEVER TO MOVE IT AGAIN. THIS IS CRAZY IT IS A POWER SEAT. THIS HAS TO BE A DEFECT FROM FACTORY. HAD I BEEN DRIVING WHEN THIS HAPPENED I WOULD HAVE BEEN LOOKING UP THRU THE ROOF AND MOST LIKELY HAVE WRECKED. *TR

2009 NISSAN ALTIMA-26,500 MILES WHEN VEHICLE WOULD NOT START. KEY LIGHT ON DASHBOARD ILLUMINATED. CAR WAS TOWED TO DEALER WHO INFORMED ME THE PROBLEM WAS A FAULTY STEERING LOCK CONTROL UNIT. COST $900 TO REPAIR WITH NO GUARANTEE NEW PART ISN'T DEFECTIVE. SEEMS TO BE A COMMON PROBLEM WITH THIS VEHICLE AND KNOWN TO THE MANUFACTURER. NISSAN NEEDS TO RECALL AND REFUND EVERYONE WHO HAS PAID TO REPAIR THEIR DEFECTIVE CARS. *TR

I WENT TO DRIVE HOME AFTER WORK AND WHEN I GOT INTO THE CAR THERE WERE NO LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL EXCEPT FOR THE INTELLIGENT KEY AND SECURITY INDICATOR LIGHTS. I ATTEMPTED TO START THE CAR BUT IT WOULD NOT EVEN START TO TURN OVER. I NOTICED ALL OF THE LOCKS AND HEADLIGHTS STILL WORKED SO I KNEW IT WAS NOT AN ELECTRICAL ISSUE. LUCKILY THIS HAPPENED IN THE DAYTIME AND I WAS NOT LEFT, STRANDED IN THE MIDDLE OF THE NIGHT AND/OR I HARSH CONDITIONS, THOUGH I HAVE READ ON FORUMS ABOUT OTHERS WHO WERE NOT SO LUCKY. UPON CALLING THE TOW TRUCK AND BEING TAKEN TO THE NISSAN SERVICE STATION, I WAS INFORMED BY THE MECHANIC THERE THAT MY CAR PROBLEM COULD BE CAUSED BY EITHER A MALFUNCTION TO THE KEY FOB OR WITH THE STEERING LOCK MECHANISM. AFTER DOING SOME RESEARCH I FOUND THAT IT SOUNDED EXACTLY LIKE PROBLEMS THAT HUNDREDS OF OTHER CUSTOMERS HAD WITH THE STEERING LOCK CONTROL. THE NEXT DAY, I WAS INFORMED BY THE SERVICE DEPT. THAT IT WAS INDEED THE STEERING LOCK CONTROL (PART #48700-9N00B) WHICH WAS RESPONSIBLE OF THE CAR NOT WORKING. MY CAR IS NOT EVEN 3 1/2 YEARS OLD AND LOOKING AT THE ACCUMULATED MILEAGE, HAS NOT BEEN DRIVEN EXTENSIVELY. THIS, COMPOUNDED WITH THE FACT THAT THERE ARE LITERALLY HUNDREDS OF NISSAN CUSTOMERS WHO HAVE HAD THE EXACT SAME PART MALFUNCTION ON THE SAME EXACT YEAR AND MODEL OF CAR WITH THE EXACT OR CLOSE MILEAGE IS VERY TELLING ABOUT THE QUALITY OF THE PART. THERE IS NO REASON WHY A CAR AS YOUNG AS MINE/THE OTHERS INVOLVED SHOULD BE HAVING A M

03/06/2013, MY HUSBAND ATTEMPTED TO PICK ME UP FROM THE TRAIN STATION, AND MY 2009 NISSAN ALTIMA COUPE WOULD NOT START. WE CONTACTED THE NISSAN DEALERSHIP WHOM GAVE US A COUPLE OF OPTIONS, PLACE THE KEY IN THE PORT, PUT THE CAR IN NEUTRAL, AND GET THE SPARE KEY, NOTHING, WORKED! SO THE LAST OPTION WAS TO GET THE CAR TO THE DEALERSHIP. FIRST, IT HAD TO BE TOWED THERE, A DIAGNOSTIC WAS DONE, IT WAS STATED THAT STEERING LOCK CONTROL UNIT WAS NEEDED, THIS WAS A WHOOPING $800.00. NOW I READ THE FORUM ON THIS AND THIS IS A MONOPOLY, EVERY ONE WHOM COMMENTED WHOSE MILEAGE WAS BETWEEN 30, 000 TO 60,000, THIS PROBLEM OCCURRED. NOW THIS DEFINITELY NEEDS TO BE RECALLED IF YOU ADD UP EVERYONE WHOM HAS SPENT $800 OR MORE TO GET THIS PRICE FIXED AND IS TRULY OVER A MILLION DOLLARS. ITS REALLY SHAME THAT PEOPLE WHOM WANT A NICE CAR HAVE THE PAY SUCH AN EXPENSE, THIS WAS MY FIRST CAR IN 10 YEARS AND WAS REALLY PROUD OF MYSELF AND STILL AM AND HAVE RECOMMENDED OTHER NISSANS TO MEMBERS OF MY FAMILY BUT MY I AM TRULY UPSET THAT ONLY AFTER HAVING MY CAR LESS THAN A YEAR, I HAD TO INCUR SUCH A MAJOR EXPENSE LIKE THIS ONE. PLEASE RECALL THIS! WE NEED A STOP TO THE MADNESS!!!!!!!! *TR

I WOULD LIKE TO ADD MY 2009 NISSAN ALTIMA TO THE GROWING LIST OF OWNERS WHO'VE EXPERIENCED THE ILLUMINATED KEY OF DEATH. I'VE HAD THE CAR FOR 4 1/2 MONTHS AND THE VEHICLE HAD 34,900 MILES ON IT. NOTICED THE ILLUMINATED KEY ON FRIDAY, RESEARCHED IT AND SAW IT SAID CALL THE DEALER IN THE MANUAL. SATURDAY THE LIGHT WAS OFF SO I FIGURED I WAS GOOD. HAD A MAJOR SNOWSTORM SATURDAY. SUNDAY, WENT TO THE SHOPPING CENTER, PARKED AND WENT INSIDE. CAME OUT AN IT WAS DEAD. I KNEW EXACTLY WHAT IT WAS FROM READING THE HUNDREDS OF REPORTS ON IT. HAD IT TOWED TO THE DEALER ON MONDAY. HE HAD THE PARTS AND BACK ON THE ROAD LATER THAT EVENING. ONLY $950 POORER AND AGGRAVATED THAT I ONLY PURCHASED THIS "RELIABLE" VEHICLE 4 MONTHS EARLIER. THIS IS DEFINITELY MY FIRST AND LAST NISSAN. WHEN YOU SEE THAT KEY, OR EVEN IF YOU DON'T, ITS NOT A MATTER OF IF YOU'LL BREAK DOWN, BUT WHEN AND WHERE. NISSAN, YOU SUCK! STEP UP TO THE PLATE AND AT THE VERY LEAST, COVER THE REPAIRS AND TOWING. I KNOW YOU DON'T GIVE A RAT'S [XXX] ABOUT YOUR CUSTOMERS BUT DO THE RIGHT THING. A NISSAN WILL NEVER BE IN MY DRIVEWAY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE STEERING LOCK FAILED AND WOULD NOT ALLOW THE CONTACT TOM MOVE THE STEERING WHEEL TO START THE VEHICLE. IN ADDITION, THE ANTI-THEFT SYSTEM ENGAGED ERRONEOUSLY. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE STEERING LOCK UNIT MALFUNCTIONED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE BECAUSE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 59,000 AND THE CURRENT MILEAGE WAS 59,050. *TR

STARTED THE CAR ONE COLD MORNING AND IT RAN FINE. STOPPED FOR COFFEE AT STARBUCKS CAME OUT AND THE CAR DID NOT START, DID NOT CLICK, DID NOTHING. TURNS OUT, THE CAR HAD TO BE TOWED TO A DEALER WHICH COST $85.00, THEN EVALUATED $120.00, THEN REPAIRED FOR A BROKE STEERING MECHANISM LOCK $940.00. I RETURNED TO REVIEW THIS PROBLEM ON LINE AND FOUND NUMEROUS COMPLAINTS FOR THE SAME CONDITION. I AM ALSO TOLD THIS WAS CORRECTED FOR THE 2010 MODELS. WHY IS NOT A RECALL FOR THIS CONDITION? I PLAN TO GO TO THE NEXT STEP TO RECOVER MY MONEY... *TR

WHILE OVER 700 MILES AWAY FROM HOME IN MINNESOTA WINTER WEATHER, MY CAR WOULD NOT START. AFTER TRYING TO JUMP THE BATTERY, CAR STILL WOULD NOT START. LIGHTS WOULD TURN ON RADIO, ETC.. I WAS STRANDED AND HAD TO HAVE MY CAR TOWED THE NEXT DAY TO THE DEALERSHIP AND DISCOVERED THAT THE STEERING LOCK MECHANISM (PART NUMBER 48700-9N00B) HAD BROKE NOT ALLOWING THE STEERING WHEEL TO LOCK SO CAR WOULD START. THE CAR ONLY HAS 34,545 MILES ON IT, HOWEVER, AGE OF CAR IS 3 YR 5 MONTH SO NOT COVERED UNDER WARRANTY. AFTER EXTENSIVE RESEARCH ON THE INTERNET, IT HAS BEEN CONFIRMED THAT AN ALARMING NUMBER OF COMPLAINTS DUE TO THE SAME ISSUE WITH REPAIRS RUNNING $1,000 ON AVERAGE HAVE BEEN FOUND. I AND OTHERS FEEL THIS PART SHOULD BE RECALLED OR COVERED MY THE MANUFACTURER. IT IS UNREASONABLE THAT HIS PARTICULAR PART WOULD NEED TO BE REPLACE AS MANY TIMES AS IT HAS. BY LEAVING CONSUMERS STRANDED AND UNABLE TO OPERATE THEIR CARS DUE TO A DEFECTIVE PART NOT ONLY BECOMES NUISANCE, BUT IN MY OPINION, A SAFETY HAZARD. *TR

ELECTRONIC STEERING LOCK ASSEMBLY FAILED PREVENTING THE CAR FROM POWERING ON OR STARTING. IT TOOK ALMOST TWO WEEKS FOR THE DEALERSHIP TO RECEIVE THE REPLACEMENT PART. FROM MY RESEARCH, IT APPEARS THAT MANY OTHER PEOPLE HAVE EXPERIENCED THE SAME PART FAILURE. THE PART WAS NOT COVERED UNDER THE POWER-TRAIN WARRANTY AND WAS ALMOST $900 TO GET REPAIRED. NISSAN RECOMMENDED WE REPORT THE ISSUE FOR A POSSIBLE FUTURE RECALL. *TR

LAST MONDAY FEB 4 I WENT OUT TO START MY CAR AN GO TO WORK . NOTHING HAPPENED. IT DIDN'T EVEN RECOGNIZE MY KEYFOB. THE KEY LIGHT WAS LIT UP ON DASH. I HAD MY BATTERY IN MY CAR REPLACED AND MY KEYFOB BATTERY REPLACED. AFTER FURTHER RESEARCH I FOUND THAT ITS THE STEERING CONTROL LOCK THAT WAS FAILING. I CALLED MY LOCAL NISSAN DEALER IN OWENSBORO KY AND THEY SAID THE PART WAS ON BACK ORDER AND DIDN'T KNOW WHEN IT WOULD BE IN? I HAVE BEEN WITHOUT A CAR FOR OVER A WEEK . [XXX] AT NISSAN IN OWESBORO SAID NO RENTAL CARS WHERE AVAILABLE. I HAVE A SMALL CHILD AND I WORK SO I NEED MY VEHICLE IN WORKING ORDER. I CALLED NISSAN CUSTOMER SERVICE AND SHE SAID I WOULD ONLY BE REFUNDED IF THE PART WAS RECALLED WHICH IT ISN'T. SO I HAVE TO PAY OUT OF POCKET FOR THE PART, LABOR, AND $90 TO HAVE IT TOWED 22 MILES TO OWENSBORO TO BE FIXED. IM SORRY BUT IN MY OPINION ITS NOT MY FAULT IT FAILED. I PAID OVER $12,000 FOR THE CAR NOW I HAVE TO PAY ANOTHER $800.00 TO BE FIXED? THAT'S UNACCEPTABLE! SOMETHING NEEDS TO BE DONE! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

2009, NISSAN ALTIMA 2.5S. WOULD NOT START, YELLOW ILLUMINATING KEY IN LEFT HAND CORNER. TOWED TO DEALERSHIP SAID COULD BE ONE OF 3 THINGS. I TOLD HIM I LOOKED ONLINE AND IT WAS THE STEERING WHEEL LOCK MECHANISM. HE CALLED ME THE NEXT DAY AND CONFIRMED THE PROBLEM. COST WOULD BE 900 WHICH INCLUDED A FREIGHT FEE OF 50.67. FIRST TIME EVER FOR A SHIPPING FEE AT A CAR DEALERSHIP. MILEAGE IS 60,149. *TR

TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE START BUTTON FOR THE IGNITION WOULD NOT START THE VEHICLE. THE STEERING LOCK LIGHT ILLUMINATED ON THE INSTRUMENT PANEL WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THE STEERING LOCK NEEDED TO BE REPLACED. THE DEALER RESPONDED AS IF THIS WAS AN ISOLATED ISSUE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE AND CURRENT MILEAGE WAS 57,915. UPDATED 3/28/13 *CN UPDATED 05/10/2013 *JS

I GOT INTO MY CAR WITH MY 3 MONTH OLD SON TO BRING MY FIANC DINNER AT WORK. AFTER WE DROPPED DINNER OFF WE STOPPED BY THE GAS STATION TO GET GAS. I TURNED OFF MY CAR TO PUMP, AND WHEN I RETURNED TO THE DRIVER SEAT I PUT MY FOOT ON THE BRAKE LIKE NORMAL AND HIT THE START BUTTON AND NOTHING HAPPENED. I ASSUMED MY CAR HAD DIED, BUT MY LIGHTS WOULD STILL COME ON AND I NOTICED A WARNING LIGHT THAT SAID KEY. I HAD MY 3 MONTH OLD IN THE CAR AND IT WAS COLD OUTSIDE SO I QUICKLY FLIPPED THROUGH THE MANUAL TO FIND OUT WHAT THAT LIGHT MEANT. AFTER READING ABOUT IT IN THE MANUAL AND LOOKING IT UP ONLINE I QUICKLY REALIZED THIS IS A RECURRING PROBLEM IN THE ALTIMAS. I HAD TO CALL MY FIANCES FATHER TO COME PICK US UP AND HAVE MY CAR TOWED. SO NOW I HAVE TO PAY FOR THE CAR TO GET TOWED AND FROM EVERYONE ELSE'S COMPLAINTS IT WILL COST ATLEAST $700 TO FIX. NISSAN HAS A HUGE ISSUE THEY NEED TO RECALL. I TRAVEL A LOT WITH MY 3 MONTH OLD, AND WHAT IF THIS WOULD HAVE HAPPENED AT A RANDOM GAS STATION FAR AWAY FROM FAMILY. I DO NOT FEEL THE WE SHOULD HAVE TO PAY FOR THEIR MISTAKES IN MAKING THIS VEHICLE. SOMETHING NEEDS TO BE DONE ABOUT THIS NOW. *TR

TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THE MANUAL START BUTTON ON THE VEHICLE FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THE STEERING LOCK MECHANISM NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 31,316.

AFTER I WAS FINISHED WORKING I GOT IN MY CAR TO GO HOME. I PUT MY FOOT ON THE BRAKE AND PUSHED THE START BUTTON. NOTHING HAPPENED. I SAW AN ICON OF A KEY IN THE UPPER LEFT HAND CORNER OF THE DASH. I TOOK OUT MY OWNERS MANUAL TO SEE WHAT THAT MEANT. I READ THAT THE REMOTE BATTERY MIGHT NEED TO BE REPLACED. I WENT INTO THE HOME DEPOT WHERE I WORK AND BOUGHT NEW BATTERIES. I REPLACED THE BATTERY BUT NOW I WAS GETTING A NO KEY ICON. I CALLED THE NISSAN DEALER WHERE I BOUGHT MY CAR FOR SOME ADVICE. THEY SAID MAYBE THE REMOTE LOST ITS MEMORY SO I CALLED MY HUSBAND TO BRING ME THE EXTRA KEY. HE CAME.WE TRIED AGAIN BUT IT DID NOT START. THE NO KEY CAME UP AGAIN. AFTER TRYING FOR TWO HOURS I CALLED AAA FOR A TOW TO MY MECHANIC. THE NEXT DAY I WENT TO MY NISSAN DEALER.I TOLD HIM WHAT HAPPENED AND HE SAID IT IS THE STEERING LOCK COMPUTER. IT WOULD COST ABOUT $850. HE ALSO SAID THIS IS A PROBLEM WITH THIS CAR. THIS PROBLEM SHOULD BE RECALLED BY NISSAN. *TR

HAD STOPPED TO GET BREAKFAST. LOCKED MY CAR AND UPON RETURNING UNLOCKED THE CAR AND TRIED TO START VEHICLE WITH NO SUCCESS. THERE WAS NO RESPONSE FROM MY CAR. WHEN THE TOW TRUCK ARRIVED I THEN LEARNED THAT THE BRAKES WERE STIFF AND STEERING WHEEL DID NOT WANT TO TURN. WE HAD IT TOWED TO NISSAN DEALER. AFTER LEAVING IT THERE I DID SOME INVESTIGATING ONLINE ABOUT POTENTIAL PROBLEMS. WAS SHOCKED TO SEE HOW MANY PEOPLE HAD THE SAME PROBLEM AS ME PRESENTLY AND PAST. APPARENTLY, SEVERAL PEOPLE FOUND THEMSELVES IN SIMILAR SITUATIONS WITH GETTING NO HELP FROM NISSAN OF NORTH AMERICA WITH REPLACEMENT OF THE STEERING LOCK MECHANISM. I HAD YET TO HEAR IF THIS WAS MY PROBLEM BUT WAS GIVEN THE SAD/EXPENSIVE NEWS A DAY LATER THAT INDEED I WOULD BE INCLUDED IN THE GROWING NUMBER OF NISSAN OWNERS WHO WOULD HAVE TO PAY TO HAVE THIS FAULTY PART REPLACED. BUT THE FUN DIDN'T STOP THERE. THE PART IS ON BACKORDER (BECAUSE SO MANY ARE NEEDED) UNTIL FURTHER NOTICE AND THERE ARE RECALLS ON MY CAR THAT NO ONE BOTHERED TO TELL ME ABOUT. I CALLED NISSAN AND LEFT A MESSAGE WITH A CUSTOMER SERVICE REP WHO WAS GOING TO FORWARD MY CONCERN ONTO A REGIONAL CONCERN SPECIALIST. WHEN SHE CALLED ME BACK TWO DAYS LATER SHE INFORMED ME THAT IT IS NOT NISSANS JOB TO LET THEIR OWNERS/DRIVERS KNOW ABOUT RECALLS BUT THE DEALERS JOB. IN ADDITION, SHE'S PRETTY SURE THAT NO HELP WILL BE GIVEN TO REPLACE THE PART THAT WILL COST ME 700 DOLLARS. BUT SHE WOULD ASK AND CALL ME BACK THREE DAYS LATER. SHE IS SUPPOSED TO CALL ME

TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE PUSH-TO-START WARNING LIGHT ILLUMINATED WHILE DRIVING AT AN UNKNOWN SPEED. THE CONTACT SHUT OFF THE ENGINE MOMENTARILY AND WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHERE A DIAGNOSTIC WAS PERFORMED, WHICH LOCATED THE FAILURE AT THE STEERING MODULE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 58,000...UPDATED 04/25/13 *BF UPDATED 05/21/2013 *JS

FIRST PROBLEM STARTED WITH A FUNNY SOUND WHEN THE CAR WOULD START AND SOMETIMES IT WOULD NOT START THE FIRST TIME WITH PUSHING THE AUTO START. THIS WAS ABOUT 6 MONTHS AGO AND ABOUT 4 MONTHS AGO I GOT THE VISUAL ON THE COLUMN THAT THE SMARTKEY WAS LOW AND HAD THEM REPLACE BY THE DEALERSHIP AND REPROGRAMMED IN BOTH KEYS. THIS IS WHEN ALL THE PROBLEMS STARTED DELAYED START NOT STARTING THEN I LEFT HOME AND ARRIVED AT WORK FINE THE MORNING OF 02/25/13 AND HAD TO TRAVEL TO ANOTHER SITE AND TRIED TO START CAR AND IT WOULDN'T EVEN ATTEMPT TO START. I HAD A MECHANIC FRIEND COME LOOK AT IT AND THEN THE ILLUMINATION OF THE LOW KEY AND THE NO KEY SHOWED UP BUT STILL WOULD NOT START. WE TOOK SMARTKEY OUT TO DEALERSHIP AND REPLACED AGAIN TRIED THIS AND IT DIDN'T START. WE CHECKED EVERYTHING AND CALLED DEALERSHIP BACK AND THEY SAID WE COULD PUT THE SMARTKEY IN THE SLOT TO START CAR THIS DIDN'T WORK EITHER. I FINALLY HAD IT TOWED TO THE DEALERSHIP AND THEY SAID IT'S A STEERING LOCK MECHANISM AND ELECTRIC PROBLEMS. I'VE HAD THIS CAR ONLY 3 1/2 YEARS AND THIS IS RIDICULOUS AND SEEMS TO BE A BIG PROBLEM WITH NUMEROUS OTHER NISSANS. I'VE BEEN TOLD BY THE DEALERSHIP THEY ARE USING THE SAME PART TO FIX MY CAR AND IT COULD HAPPEN AGAIN. WHAT SCARES ME AND COULD PUT MY LIFE IN DANGER IS THE STEERING COULD GO OUT WHILE I'M DRIVING AND COULD KILL ME. I HAVE TOLD MY FAMILY IF I'M IN AN ACCIDENT TO TEST MY STEERING AND IF THAT'S THE REASON FOR THE ACCIDENT OR MY DEATH THEY ARE TO SUE NISSAN. THIS SHOUL

PART 2 - CONFIRMATION NUMBER 10500119 PART 1 --- I WANTED TO ADD THAT I PURCHASED THIS CAR NEW IN 2009. THIS WILL COST ME OUT OF POCKET $685 AND OF COURSE LIKE A SAID PREVIOUSLY THE WARRANTY OF 3/36,000 BEING THE YEARS THAT EXPIRED FIRST. I'VE ONLY HAD THIS CAR 3 1/2 YEARS YOU SHOULDN'T HAVE MAJOR PROBLEMS LIKE THIS WITH A CAR THIS EARLY. THIS SHOULD BE A BIG RED FLAG TO THE NISSAN COMPANY!. *TR

TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE IGNITION WARNING LAMP ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 50,000.

TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THE THAT THE PUSH-TO-START WOULD NOT ENGAGE AND THE VEHICLE COULD NOT BE STARTED. THE VEHICLE WAS TOWED TO THE DEALER, WHO ADVISED THAT THE STEERING LOCK UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 58,000. UPDATED 03/27/13*LJ UPDATED 3/28/13 *CN UPDATED 04/19/2013*JS

ELECTRONIC STEERING LOCK CONTROL BOARD - CAR WILL NOT START AND IS ILLUMINATING THE YELLOW KEY SYMBOL. HAD TO HAVE IT TOWED TO THE DEALERSHIP AND THEY DIAGNOSED IT AS A FAILING ELECTRONIC STEERING LOCK CONTROL BOARD. THEY TOLD ME THAT THE PART IS AROUND $500 AND WITH LABOR THE TOTAL IS $724. I WAS TOLD THE PART IS ON BACK ORDER AND COULD TAKE UP TO 3 WEEKS TO COME IN. I WAS TOLD IT HAS BEEN HAPPENING A LOT WITH THIS MODEL AND MILEAGE. AFTER RESEARCHING THE ISSUE I FOUND MANY COMPLAINTS. I FILED A FORMAL COMPLAINT WITH NISSAN AND INQUIRED ABOUT RECALLS. I CAN'T UNDERSTAND WHY IF SO MANY OTHERS ARE HAVING ISSUES WHY A RECALL HASN'T BEEN DONE. WAITING FOR A RESPONSE. REALLY UPSET AND FRUSTRATED. *TR

WHEN MY DAUGHTER WENT OUT TO START THE VEHICLE,THE SECURITY SYSTEM FOR THE STEERING COLUMN LOCK/UNLOCK WOULD NOT ALLOW THE CAR TO BE STARTED DUE TO IT SAYING THAT THE STEERING COLUMN WAS LOCKED WHEN IT ACTUALLY WASN'T.THIS SEEMS TO BE A VERY COMMON PROBLEM IN ALL OF THE 2008-2009 NISSAN ALTIMAS.IT HAS BEEN AT THE NISSAN DEALERSHIP FOR 5 DAYS NOW,AND THEY ARE TELLING ME IT WILL BE ANOTHER 5 DAYS BEFORE THEY CAN GET THE PART NEEDED DUE TO IT BEING ON BACKORDER.THESE CARS SHOULD BE RECALLED BY NISSAN BEFORE SOMEONE GETS STRANDED.THE ONLY THING THAT CAN BE DONE WHEN THIS RELAY QUITS IS TO HAVE THE CAR TOWED TO THE CLOSET DEALERSHIP.THIS REPAIR COSTS AROUND 1000.00 (LABOR,PARTS,TOWING),AND THAT IS IF AND WHEN THEY CAN GET THE PART. *TR

ELECTRONIC STEERING LOCK CONTROL BOARD - CAR WILL NOT START AND IS ILLUMINATING THE YELLOW KEY SYMBOL. HAD TO HAVE IT TOWED TO THE DEALERSHIP AND THEY DIAGNOSED IT AS A FAILING ELECTRONIC STEERING LOCK CONTROL BOARD. THEY TOLD ME THAT THE PART IS AROUND $500 AND WITH LABOR THE TOTAL IS $779. WAS TOLD IT HAS BEEN HAPPENING A LOT WITH THIS MODEL AND MILEAGE. MY CAR IS LESS THAN 4 YEARS OLD SO I SHOULD NOT HAVE TO SPEND THIS MUCH MONEY TO DRIVE IT. PLEASE INSIST ON THEM RECALLING THIS ISSUE AND REIMBURSING THE FULL AMOUNT TO ME. IF NOT, THIS WILL BE MY LAST NISSAN. *TR

PARKED CAN IN FRONT OF STORE AND ATTMPTED TO START IT BUT IT WOULD NOT START. YELLOW "KEY MISSING" LIGHT COMES ON BUT IT WON'T START. KEY BATTERY IS NEW, CAR BATTERY IS NEW, WON'T JUMP START. CAR IS DEAD. TURNS OUT TO BE THE STEERING LOCK MECHANISM. ONLY 57, 000 MILES AND THIS IS ONLY ONE OF MANY ISSUES WE HAVE HAD WITH THIS CAR. NEW BATTERY (2) NEW BRAKE SWITCH NEW ALTERNATOR NEW A/C PUMP NEW FRONT ROTOR. *TR

I PURCHASED THIS USED 2009 NISSAN ALTIMA FROM A DEALER IN MY LOCAL TOWN. WHEN I BOUGHT THE VEHICLE IT HAD AROUND 36-38,000 MILES ON IT (CAN'T REMEMBER AT THIS TIME). HAD THE VEHICLE FOR A LITTLE OVER A YEAR, I DO REGULAR MAINTENANCE ON IT AND HAVE HAD NO PROBLEMS. I DRIVE THIS VEHICLE APPROX 100 MILES A WEEK, AND WHEN I WENT TO LEAVE WORK THE OTHER DAY THE VEHICLE WOULDN'T TURN ON. THE INTELLIGENCE KEY BATTERY WAS CHARGED, THE BATTERY FOR THE CAR WAS CHARGE, I UNHOOKED THE BATTERY AND RESET IT, STILL NOTHING. THE VEHICLE WAS IN PARK AND I COULDN'T DO ANYTHING TO GET IT TO TURN ON. I TOWED IT TO THE LOCAL DEALERSHIP WHO RAN A DIAGNOSTIC AND SAID IT WAS THE, "STEERING LOCK CONTROL UNIT" WHICH WOULD COST $717 FOR PART AND LABOR ALONG WITH A $70 DIAGNOSTIC FEE. I WAS LUCKY I WASN'T STRANDED IN A BAD AREA OR WITHOUT A WAY TO REACH SOMEONE. THEY NEED TO RECALL THIS PART, TOO MANY INCIDENTS WITH THIS PART IN NISSAN VEHICLES. *TR

CAR WILL NOT START AND IS ILLUMINATING THE YELLOW KEY SYMBOL. HAD TO HAVE IT TOWED TO THE DEALERSHIP AND THEY DIAGNOSED IT AS A FAILING ELECTRONIC STEERING LOCK CONTROL BOARD. THEY TOLD ME THAT THE PART IS AROUND $500 AND WITH LABOR THE TOTAL IS $950. FURTHERMORE, THE PART IS ON BACK ORDER AND THEY DO NOT KNOW WHEN THE PART WILL BE AVAILABLE. THEY INDICATED POSSIBLY TWO WEEKS. WAS ALSO TOLD THAT THIS IS AN ISSUE THAT IS GOING ON WITH THIS PART AND THAT I SHOULD CALL NISSAN TO FILE A COMPLAINT WITH THE CONSUMER AFFAIRS DEPARTMENT AT 800-NISSAN1. IT LOOKS LIKE THERE ARE TONS OF PEOPLE HAVING THIS ISSUE, SO IF YOU ARE AS WELL, PLEASE LOG YOUR INCIDENT/COMPLAINT WITH NISSAN AT THE NUMBER ABOVE AS WELL ENTERING IT ON THIS WEBSITE. *TR

TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT WHEN TRYING TO START THE VEHICLE, A WARNING ERRONEOUSLY APPEARED STATING THAT THE STEERING WAS LOCKED. THE VEHICLE WAS LATER TOWED TO A DEALER. AFTER DIAGNOSIS, THEY ADVISED HIM THAT A SWITCH IN THE STEERING COLUMN MALFUNCTIONED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED HIM THAT THE PARTS WERE ON BACK ORDER. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 117,000. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT AFTER SEVERAL ATTEMPTS, THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE STEERING ASSEMBLY NEEDED TO BE REPLACED. THE PART WAS ON BACK ORDER AND THE VEHICLE WOULD BE REPAIRED UPON THE ARRIVAL OF THE PART. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT SHE ATTEMPTED TO START THE VEHICLE BUT TO NO AVAIL. THE KEY WARNING ICON WAS ALSO ILLUMINATED. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC, WHO DIAGNOSED THAT THE STEERING LOCK CONTROL UNIT FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 27,000 AND THE CURRENT MILEAGE WAS 27,291.

TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE KEY COULD NOT BE TURNED IN THE IGNITION TO START THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS WHERE HE WAS ADVISED THAT THE STEERING LOCK MECHANISM FAILED. THE VEHICLE WAS SCHEDULED FOR REPAIRS. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 81,000.

I PURCHASED THIS USED 2009 NISSAN ALTIMA FROM A DEALER IN MY LOCAL TOWN. WHEN I BOUGHT THE VEHICLE IT HAD AROUND 36-38,000 MILES ON IT (CAN'T REMEMBER AT THIS TIME). HAD THE VEHICLE FOR A LITTLE OVER A YEAR, I DO REGULAR MAINTENANCE ON IT AND HAVE HAD NO PROBLEMS. I DRIVE THIS VEHICLE APPROX 100 MILES A WEEK, AND WHEN I WENT TO LEAVE WORK THE OTHER DAY THE VEHICLE WOULDN'T TURN ON. THE INTELLIGENCE KEY BATTERY WAS CHARGED, THE BATTERY FOR THE CAR WAS CHARGE, I UNHOOKED THE BATTERY AND RESET IT, STILL NOTHING. THE VEHICLE WAS IN PARK AND I COULDN'T DO ANYTHING TO GET IT TO TURN ON. I TOWED IT TO THE LOCAL DEALERSHIP WHO RAN A DIAGNOSTIC AND SAID IT WAS THE, "STEERING LOCK CONTROL UNIT" WHICH WOULD COST $717 FOR PART AND LABOR ALONG WITH A $70 DIAGNOSTIC FEE. I WAS LUCKY I WASN'T STRANDED IN A BAD AREA OR WITHOUT A WAY TO REACH SOMEONE. THEY NEED TO RECALL THIS PART, TOO MANY INCIDENTS WITH THIS PART IN NISSAN VEHICLES. *TR

DROVE TO A STORE ABOUT A MILE FROM MY HOME AND WHEN I CAME OUT THE CAR WOULD NOT START AND THE KEY WARNING LIGHT ILLUMINATED (CAR WENT INTO LOCK MODE AND IT COULD NOT BE RESET). THE VEHICLE WAS TOWED AND THE TECHNICIAN STATED THAT THE FAILURE WAS LOCATED AT THE STEERING LOCK CONTROL UNIT. THE STEERING LOCK CONTROL UNIT IS BEING REPLACED AND THE COST IS $918. THE APPROXIMATE FAILURE MILEAGE WAS 28,100. *TR