I WAS DRIVING ON THE FREEWAY AND MY CAR SHUTDOWN. I PULLED OVER AND TRIED TO RESTART MY CAR BUT IT WOULD NOT TURN ON. *TR
2009 Nissan Altima complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2009 record →
ON MONDAY NIGHT 11/25/13 I DROVE TO MY LOCAL SUPERMARKET AND WHEN I WENT BACK TO MY CAR, IT WOULDN'T START AFTER PUSHING THE START BUTTON. SEVERAL LIGHTS LIT UP; SERVICE ENGINE SOON, BATTERY, OIL LIGHT, BRAKE LIGHT ETC. I TRIED IT A FEW TIMES WITH NO LUCK. I THEN TRIED SHIFTING FROM PARK TO DRIVE AND BACK TO PARK. TRIED TO START IT AGAIN AND NO LUCK. AFTER WAITING ABOUT A MINUTE I TRIED IT AGAIN AND IT FINALLY STARTED. IT HAS BEEN STARTING SINCE THEN (TODAY IS 11/29/13) BUT NEEDLESS TO SAY I AM VERY NERVOUS AND CONCERNED THAT THIS WILL HAPPEN AGAIN AND I WON'T BE NEAR HOME. THIS NEEDS TO BE LOOKED INTO BY NISSAN AND A RECALL ISSUED SINCE IT SEEMS TO BE HAPPENING TO MANY OWNERS.. MY BROTHER ALSO OWNS A 2009 ALTIMA AND THIS HAPPENED TO HIM LAST YEAR AND HE HAD TO GET THE CAR TOWED TO THE DEALER. *TR
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE KEY FOB FAILED TO START THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 55,000.
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE PUSH-TO-START BUTTON FAILED TO ENGAGE THE ENGINE. THE VEHICLE WAS TOWED THE DEALER WHERE THE CONTACT WAS AWAITING DIAGNOSIS OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 60,000.
TWO INCIDENTS ON SAME DAY: FIRST INCIDENT AT 7:15AM: ENGINE CONTINUED TO REV WITHOUT ACCELERATOR PEDAL BEING PUSHED. BRAKING DISTANCE MUCH LONGER THAN NORMAL. WHEN CAR DID STOP, ENGINE SPEED RETURNED TO NORMAL. SECOND INCIDENCE AT 10:45AM (HAD STOPPED/STARTED CAR 5 TIMES, AND DRIVEN APPROXIMATELY 40 MILES SINCE FIRST OCCURRENCE): SAME ENGINE OVER-REV ISSUE WHILE BRAKING (ACCELERATOR PEDAL NOT PUSHED). AFTER STOPPING (DISTANCE REQUIRED MUCH LONGER THAN NORMAL), ENGINE SPEED DID NOT RETURN TO NORMAL. WHEN TRANSMISSION WAS SHIFTED TO NEUTRAL, THEN PARK, TO KEEP ENGINE FROM PROPELLING CAR, ENGINE SPEED WENT TO 6000RPM, WITHOUT ACCELERATOR PEDAL BEING PUSHED. HAD TO TURN ENGINE OFF, THEN START AGAIN TO GET ENGINE TO RESPOND NORMALLY. *TR
I GOT INTO MY CAR TO START IT TO REALIZE IT WAS LOCKED DOWN. I COULDN'T START IT OR EVEN ROLL MY WINDOWS DOWN ! IT ENDED UP BEING THE STEERING LOCK BOX AND HAVE HAD SEVERAL PROBLEMS WITH IT SINCE. I DON'T HAVE THAT MANY MILES ON IT AND HAVE HEARD OF SEVERAL OTHERS BEING RECALLED BUT NOT 2009 .... IT NEEDS TO BE !!! *TR
I WAS DRIVING ON RT.190 NORTHBOUND IN LEOMINSTER, MA TO PICK UP MY 2 1/2 YEAR OLD SON AT DAYCARE. AS I WAS DRIVING MY CAR STARTED TO LOSE POWER. EVERYTHING LIGHT STARTED TO GO ON, CHECK ENGINE, BATTERY, GAS. I WAS ABLE TO PULL OVER. SMOKE THEN STARTED TO COME FROM THE HOOD. I THOUGHT IT WAS OVERHEATING. THEN ANOTHER CAR PULLED OVER IN FRONT OF ME AND TOLD ME TO GET OUT THE CAR. I GRABBED MY PURSE AND GOT OUT OF MY CAR. WHEN I GOT OUT I SAW FIRE INSIDE IN MY HOOD. LESS THAN 2 MINUTES MY ENTIRE FRONT END WAS ON FIRE. *TR
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE STEERING WHEEL LOCK CONTROL FAILED AND PREVENTED THE STEERING WHEEL FROM BEING MANEUVERED. THE VEHICLE WAS NOT TAKEN T THE DEALER FOR REPAIRS OR INSPECTION OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 66,000.
WHEN I GOT INTO THE CAR THERE WERE NO LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL EXCEPT FOR THE INTELLIGENT KEY AND SECURITY INDICATOR LIGHTS. I ATTEMPTED TO START THE CAR BUT IT WOULD NOT EVEN START TO TURN OVER. I NOTICED ALL OF THE LOCKS AND HEADLIGHTS STILL WORKED SO I KNEW IT WAS NOT AN ELECTRICAL ISSUE MY 2009 NISSAN ALTIMA WOULD NOT START DUE TO KEY ERROR MESSAGE. AFTER MY RESEARCH COME TO FIND OUT THIS HAS BEEN HAPPENING TO LOTS OF ALTIMA OWNERS. I GOT IN MY CAR AFTER A SHORT STOP AND THE KEY MESSAGE WAS ON AND NOTHING. IT WOULD NOT START. MY WINDOWS WERE DOWN AND THEY WOULD NOT GO UP. I TRIED EVERYTHING. DISCONNECTED MY BATTER, DID THE NEUTRAL THING. SHOOK STEERING WHEEL. ETC...OF COURSE IT HAPPENS ON A SUNDAY WHEN EVERYTHING IS CLOSED. *TR
TL
2009 NISSAN ALTIMA COUPE, SE. WHILE MAKING TURNS (WITHOUT STOPPING), THE CAR STALLS IN THE MIDDLE OF THE TURN AND THE STEERING LOCKS UP. THE MOST RECENT TIME WAS OCTOBER 14, 2013, AND WHILE MAKING A RIGHT HAND TURN FROM A BUSY STREET AND ONTO A BUSY STREET, THE VEHICLE STALLED WHICH ALMOST CAUSED AN ACCIDENT DUE TO ANOTHER CAR MAKING A LEFT HAND TURN. NISSAN HAS A CURRENT RECALL ON SEVERAL MODELS REGARDING THIS HAPPENING DUE TO A FAULTY ACCELERATOR SENSOR, HOWEVER THIS VEHICLE (MAKE, MODEL, YEAR) ARE NOT IN THE RECALL, AND I SUSPECT IT SHOULD BE. COULD BE A VERY DANGEROUS SITUATION. THIS HAS HAPPENED TO ME AT LEAST 10 TIMES. *TR
MY DASH ON MY CAR HAS GOTTEN INCREASINGLY STICKY AND SHINY. I DO NOT USE ARMOR ALL, ALTHOUGH THE SERVICE GUY AT NISSAN SUGGEST I CLEAN IT WITH THAT. THAT WAS HIS FIX. THERE IS ACTUALLY NOTHING THAT I CAN CLEAN THE DASH WITH AS IT IS SO STICKY. I DO ATTEMPT MILD SOAP AND WATER WITH A SPONGE. IT'S BECOME SO SHINY THAT IT'S VERY HARD TO SEE OUT OF THE WINDOW. LIVING IN THE "SUNSHINE STATE" MAKES DRIVING DIFFICULT. I'VE BEEN FOLLOWING THE ISSUE ON THE INTERNET, WITH NO RESOLUTION. THAT'S WHY I'M HERE. *TR
WHEN I TRIED TO TURN ON MY 2009 ALTIMA WHICH IS 4 YEARS OLD AND PURCHASED BY ME NEW FROM THE DEALER, THE CAR WOULD NOT START. THE VEHICLE STARTS BY DEPRESSING THE BRAKE WHILE PUSHING THE START SWITCH. AFTER TRYING SEVERAL TIMES TO START THE CAR, I HAD THE VEHICLE TOWED TO THE DEALERSHIP. THE VEHICLE WAS DIAGNOSED WITH BRAKE SWITCH FAILURE. ACCORDING THE SERVICED REP AT NISSAN AND THE TOW TRUCK DRIVER, THIS ISSUE HAS BEEN OCCURRING MORE AND MORE. THE CHARGE TO REPAIR THE PROBLEM WAS $526.81. PER THE INVOICE FROM THE DEALERSHIP, THE SUB-HARNESS, THE SWITCH ASSEMBLY, AND THE BAND HOSE HAD TO BE REPLACED. *TR
FAULTY STEERING WHEEL LOCK SYSTEM CAUSES CAR TO NOT START UP AND LOCKS UP CAR'S ABS AND BRAKES. YOU CANNOT START THE CAR WITHOUT TAKING TO DEALERSHIP TO GET IT REPAIRED. I'VE HEARD MANY CASES ONLINE ABOUT THE NISSAN ALTIMA RANGING FROM 2009-2011 MODELS LOCKING UP HAVING THE SAME ISSUES. AND THEY HAVE NOT RECALLED THIS. AFFECTED PARTS IS SELECTED IN UNKNOWN FACTOR DUE TO ONLY KNOWING A FEW ISSUES THAT BRANCHES FROM THIS MALFUNCTIONING PART AND SYSTEM. *TR
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE BRAKE LIGHTS FAILED TO FUNCTION PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE BRAKE LIGHT SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 32,318. UPDATED 11/13/13*LJ
THIS PART IS CRACKED/BROKEN JUST LIKE ALL THE OTHER NISSAN ALTIMA EXHAUST MANIFOLDS. HAD IT HAPPENED SIX MONTHS EARLIER IT WOULD BE COVERED UNDER WARRANTY. SIX MONTHS, 9000 MILES??? ITS A $18000 CAR. A VITAL EMISSIONS PART MADE OF STEEL CRACKED AND THEY WONT FIX IT? THERE IS A RECALL,NTB12-092 IN EFFECT FOR THIS CAR BUT ACCORDING TO NISSAN MY CAR DOESN'T FIT THE PARAMETERS BECAUSE OF THE VIN#.IT CLEARLY HAS THE EXACT SAME PROBLEM AS THE OTHER CARS,A DEFECTIVE EMISSIONS PART AND SHOULD BE INCLUDED IN THIS SAFETY RECALL. *JS
I LEFT MY HOUSE FOR WORK, MADE A STOP AT THE LOCAL PANERA WHEN I WENT TO START MY CAR I NOTICED THE YELLOW HIGHLIGHTED KEY ON THE DASHBOARD AND MY CAR WOULD NOT START, NOT EVEN MAKE ANY NOISE. I CALLED TRIPLE A THEY CAME OUT AND TOLD ME I HAD TO TOW IT TO THE DEALERSHIP. I JUST FOUND OUT IT WAS THE STEERING LOCK CONTROL UNIT THAT NEEDS TO BE REPLACED AT A COST OF $789 PLUS A $32 TOWING FEE. MY WARRANTY ACTUALLY EXPIRED A WHILE AGO SO I CAN NOT PUT IN A CLAIM ON THAT END. THIS IS MY 4TH NISSAN SINCE 1990 AND THIS IS THE FIRST TIME I HAVE HAD A PROBLEM WITH ONE OF THEIR VEHICLES. EARLIER THIS YEAR THERE WAS THE RECALL ON THE MUFFLER SYSTEM, WHICH WAS COVERED. I FEEL THAT IF THERE ARE THIS MANY CARS HAVING THIS PROBLEM THAT IT SHOULD BE COVERED AND IF YOUR WARRANTY IS UP YOU SHOULD BE REIMBURSED FOR THE COST. *TR
I ATTEMPTED TO START MY 2009 NISSAN ALTIMA ON SUNDAY NIGHT BUT IT WOULD NOT START. IT HAS A PUSH BUTTON START; I PUSHED THE BUTTON, WITH MY FOOT ON THE BRAKE. THE VEHICLE DID NOT START, SO I CHECKED THE DIRECTIONS IN THE OWNER'S MANUAL TO START THE CAR BUT STILL WAS NOT ABLE TO START THE CAR. FINALLY, I HAD THE CAR TOWED TO A LOCAL NISSAN DEALER. THEY SAID THE STEERING LOCK UNIT HAD GONE BAD AND CHARGED $775.00 TO FIX THE PROBLEM. I DID SOME RESEARCH ON THE INTERNET AND SEE THAT HUNDREDS OF OTHER BUYERS ARE HAVING THE SAME PROBLEM. I SEE THAT THIS IS A DEFECTIVE PART THAT NISSAN SHOULD NOT HAVE USED. I THINK THIS PART SHOULD BE RECALLED AND WE THE CONSUMERS SHOULD NOT HAVE TO PAY FOR NISSANS BAD DESIGN. *TR
WENT TO START MY CAR AFTER A DAY OF WORK ...IT HAS THE PUSH BUTTON START, PUSHED IT, WITH MY FOOT ON THE BRAKE THE CAR DID NOT START SO I PROCEEDED TO FOLLOW THE INSTRUCTIONS IN THE MANUAL TO START THE CAR WHEN THEIR ARE ISSUES,STILL COULD NOT GET THE CAR STARTED SO I HAD IT TOWED TO A LOCAL NISSAN DEALER.THIS HAPPENED ON A SATURDAY THEY WOULDN'T BE ABLE TO LOOK AT IT TILL MONDAY TO MAKE A LONG STORY SHORT THE STEERING LOCK CONTROL UNIT HAD GONE BAD $750.00 TO FIX IT.AFTER DOING SOME DIGGING ON THE INTERNET I SEE THAT THIS IS A PROBLEM THAT HAS AFFECTED THOUSANDS OF CONSUMERS ON SEVERAL DIFFERENT NISSAN MODELS WITH DIFFERENT MODEL YEARS.WITH VARYING MILES.I BELIEVE THAT THIS IS A FAULTY PART THAT NISSAN HAS USED,SHOULDN'T THIS PART BE A RECALL AND THE CONSUMER NOT HAVE TO PAY FOR NISSANS BAD DESIGN. *TR
WE PURCHASED THIS 2009 NISSAN ALTIMA 5 MONTHS AGO WITH 56000 MILES ON IT AND ONLY DROVE IT LOCALLY UNTIL 8/31/13 WHEN WE WENT ON A FIVE HOUR TRIP, 3 OF WHICH WAS ON THE INTERSTATE AT 65 TO 70 MPH SPEEDS. AFTER ABOUT 2 HOURS OF RUNNING THESE SPEEDS NON STOP WE WERE IN THE MIDDLE LANE WITH HEAVY TRAFFIC COMING UP ON A SMALL INCLINE THE CAR LOST POWER MY SPEED INSTANTLY DROPPED TO 40 MPH, THE TRACTOR TRAILER FOLLOWING CLOSE BEHIND HAD TO GO ON LOCKDOWN TO AVOID PLOWING US OVER. I WAS FLOOR BOARDING THE CAR TRYING TO MAINTAIN 40 MPH UNTIL I COULD CHANGE LANES TO PULL OVER. IT TOOK ABOUT 10 MILES BEFORE WE COULD CHANGE LANES AT THIS SPEED BUT IN THAT TIME I REALIZED AFTER ATTEMPTING TO MANUALLY DOWNSHIFT FOR MORE POWER THE CVT TRANSMISSION WAS STUCK IN HIGH AND WOULDN'T LET ME DOWNSHIFT MANUALLY. AFTER SITTING ON THE ROAD WITH NO PHONE SIGNAL OR HELP I DECIDED TO STUMBLE TO THE NEAREST TOWN BUT THE TRANSMISSION WAS AGAIN WORKING BY THIS TIME SO WE CAUTIOUSLY FINISHED THE LAST LEG OF OUR TRIP. WITH NO LOCAL NISSAN DEALERSHIP AT OUR DESTINATION I CALLED MY DEALERSHIP WHO SAID THEY WEREN'T AWARE OF ANY ISSUES LIKE THIS BUT BRING IT IN UPON RETURN. AT OUR DESTINATION WE AGAIN DROVE THE CAR FOR THREE DAYS SHORT TRIPS WITH NO PROBLEMS BUT ON OUR RETURN TRIP AGAIN TWO HOURS OR SO AT INTERSTATE SPEEDS IM LOSING POWER AND THE TRANSMISSION IS STUCK IN HIGH AGAIN SO WE PULL OVER AND LET IT SET AGAIN BEFORE CONTINUING OUR TRIP HOME. SOON AS WE ARRIVED HOME I CALLED THE DEALERSHIP AND THEY KEP
MY BOYFRIEND WAS LEAVING A FRIEND'S HOUSE TO COME HOME AND THE CAR WOULD NOT CRANK. WE HAD TO CALL ROADSIDE ASSISTANCE TO TOW THE CAR. THE NEXT DAY I WAS TOLD THAT IT WAS THE STEERING UNIT AND THAT IT WOULD COST ABOUT 1200.00 TO FIX. LOOKING ON THE INTERNET I SEE THAT THIS IS A BIG PROBLEM WITH THE 2009 ALTIMAS. THINK THAT NISSAN NEEDS TO BE HELD RESPONSIBLE. THIS IS NOT NEGLIGENCE OF THE OWNER OF THE CAR THIS IS NISSAN'S OVERSIGHT. I PRAY THAT THIS CAN BE FIXED. AND THAT SOMEONE GETS NISSAN'S ATTENTION.
THE CAR FAILED TO START; I SEE LOTS OF COMPLAINS WHERE THE STEERING WHEEL LOCKS IN PLACE AND SO DOES THE BRAKE AND THE CAR FAILS TO START. I HAD THE SAME PROBLEM TWICE ALREADY AND THE DEALER TOLD ME TO REPLACE THE KEY LESS SWITCH HOWEVER, THE PROBLEM CONTINUES AND I SEE THAT THE PROBLEM WAS NOT THE KEY. AS I CAN SEE OTHERS ARE HAVING SIMILAR ISSUES OF THE CAR LOCKING IN PLACE AND THE PROBLEM IS MORE THAN JUST THE KEY PROBLEM.. THIS SHOULD BE DEFINITELY RECALLED. *JB
MILDEW IN AIR CONDITION. TERRIBLE SMELL COMING FROM VENTS. BURNS YOUR EYES AND GIVES TERRIBLE MIGRAINES. CHANGED 3 CABIN AIR FILTERS AND USED MULTIPLE CANS OF MILDEW REMOVAL. PLEASE HELP. ANY RECOMMENDATIONS? *TR
WHILE DRIVING DOWN ROUTE 1 IN NORWOOD, MA. MY DASHBOARD PANEL WENT DARK AND MY ENGINE SHUT OFF. I WAS DRIVING APPROXIMATELY 40 MPH. I WAS ABLE TO COAST TO A STOP, PUT THE CAR IN PARK AND RESTART THE ENGINE. THE ENGINE DID NOT SPUTTER, OR PRESENT ANY ISSUE PRIOR TO THE SHUT DOWN. I TOOK THE CAR TO THE DEALER AND THEY SAID THERE WAS NOTHING WRONG WITH THE CAR. THIS LEAVES ME FEELING VERY UNCOMFORTABLE AS WITH NO ROOT CAUSE IDENTIFIED IT COULD HAPPEN AGAIN IN A HEAVIER TRAFFIC SITUATION. BESIDES MY OWN SAFETY, I AM CONCERNED FOR OTHER ALTIMA OWNERS. *TR
CAR HAD BEEN MAKING LOUD GRITTY NOISE. TOOK CAR INTO FONTANA NISSAN FOR DIAGNOSIS. WAS TOLD IT WAS A CRACKED AND LEAKING EXHAUST MANIFOLD. IT WAS AT NO COST TO US DUE TO WARRANTY AND THEY REPLACED IT. THIS WAS IN AUGUST 2012. NOTICED THE SAME NOISE AGAIN IN NOVEMBER 2012 AND DECIDED TO TAKE IT IN TO FONTANA NISSAN. THE MECHANIC TOLD ME THAT THEY HAVE TO REPAIR THE EXHAUST MANIFOLD DUE TO CRACKING AND LEAKING. I ADVISED IT WAS RECENTLY REPLACED AND THEY JUST SAID IT NEEDED TO BE REPLACED AGAIN. IN MAY 2012 THE CAR STARTED MAKING NOISE AGAIN. TOOK CAR TO FONTANA NISSAN AND THEY FOUND THAT THE EXHAUST MANIFOLD WAS CRACKED AND LEAKING! AFTER THE PART BEING REPLACED, NOT JUST REPAIRED, BUT REPLACED TWICE! THE MECHANIC SUGGESTED WE CONTACT NISSAN USA FIRST TO FILE A LEMON OR SUBMIT APPLICATION FOR BUY BACK. IT TOOK ROUGHLY 3-4 WEEKS FOR THEM TO REVIEW CASE. IN THE MEANTIME WE HAVE FOUND OTHER EXHAUST MANIFOLD PROBLEMS IN EARLIER MODELS, FOUND OUT THAT CARBON MONOXIDE IS THE GAS THAT LEAKS FROM THE EXHAUST MANIFOLD AND IS SEEPING ONTO THE CABIN OF MY CAR. SYMPTOMS OF LOW DOSE CARBON MONOXIDE POISONING IS SLEEPINESS AMONG OTHER SYMPTOMS. I AM CONSTANTLY SLEEPY IN THAT CAR AND HAVE TO TALK TO SOMEONE ON THE PHONE MOST OF THE TIME JUST TO GET TO MY DESTINATION. I DO NOT HAVE THAT PROBLEM IN OUR TRUCK! RECEIVED ALL ON WEDNESDAY FROM NISSAN AND THEY HAVE DENIED OUR CLAIM. WILL NOT TELL US WHY! I AM 7 MONTHS PREGNANT WITH A 3 YEAR OLD ASTHMATIC CHILD THAT IS CONSTANTLY IN THE CAR. I AM AT
DRIVING VEHICLE AT SPEED OF 80 WHEN ALL OF A SUDDEN CAR DID NOT ACCELERATE BUT GAS PETAL WENT TO THE GROUND. CAR STARTED TO LOSS POWER. WAS ABLE TO PULL TO THE SIDE OF HIGHWAY WHICH CAR STAYED AT 20 MPH WOULD NOT GO ANY FASTER. I HAD CAR EVALUATED AND MECHANIC SAID HE COULD NOT FIND ANYTHING WRONG BUT SAID HE HAD SEEN THIS BEFORE IN THE HIGH TEMPERATURE. *TR
WE WERE DRIVING ON I 40 AT A STEADY 75 MPH AND WE HAD TRAVELED ABOUT 50 MILES AT THIS SPEED WHEN THE CAR STARTED TO SLOW DOWN EVEN PRESSING THE GAS TO THE FLOOR DID NOT WORK. WE SLOWED TO 40 TO 45 MPH, THE REST OF THE WAY HOME. EVEN AFTER EXITING THE FREEWAY THE CAR ACTED LIKE IT HAD A LOSE OF POWER AND ACCELERATED VERY SLOW. THIS IS THE SECOND TIME THIS HAS HAPPENED BOTH TIMES I WAS A PASSENGER AND THE FIRST TIME I THOUGHT IT WAS THE TRANSMISSION. IT SEEMED TO SHIFT HARD AND THE ENGINE RAVED AS WELL. BOTH TIMES THIS HAPPENED ON I 40, THIS IS SERIOUSLY DANGEROUS AND NISSAN NEEDS TO RECALL THESE CARS I HAVE FOUND MUCH INFORMATION ABOUT THIS VERY ISSUE ON THIS SAME MODEL YEAR. *TR
OVER THE WEEKEND I STOPPED AT A SHELL GAS STATION WHEN I RETURNED TO MY VEHICLE, IT WOULD NOT START AND JUST HAD A KEY IN THE DASHBOARD. I CHECK TO MAKE SURE IT WASN'T THE BATTERY, ETC... AND HAD THE VEHICLE TOWED TO A LOCALE NISSAN DEALERSHIP. I WAS TOLD THAT MY ELECTRONIC STEERING COLUMN LOCK HAD TO BE REPLACED AND THAT I NEEDED TO REPROGRAM THE KEY WHICH WAS A TOTAL OF $995.00. THIS VEHICLE WAS JUST IN FOR ROUTINE MAINTENANCE PRIOR TO THE FACTORY WARRANTY EXPIRING 2 1/2 MONTHS AGO. I WAS TOLD THIS IS A COMMON THEME WITH 2009 NISSAN ALTIMA BUT THERE HAS BEEN NO RECALL OR ANY SOLUTION ON HOW TO CORRECT THIS PROBLEM. I'M NOT SURE HOW THE GOVERNMENT CAN ALLOW THIS COMPANY TO PUT OUT CARS THAT HAVE ISSUES AND NOT FIX THE PROBLEM BUT HAVE HARD WORKING PEOPLE PAY FOR IT. *TR
1. I DROVE TO CHURCH ON A SUNDAY MORNING AND PARKED THE CAR. WHEN LEAVING CHURCH, THE CAR SHOWED A YELLOW KEY LIGHT AND WOULD NOT START. I HAD THE CAR TOWED TO LOVE NISSAN DEALERSHIP IN ST. ALBANS, WV THE FOLLOWING DAY. I WAS TOLD BY THE DEALERSHIP SERVICE REPAIR PERSON THAT THEY FOUND AN INTERNAL FAILURE/MALFUNCTION OF THE STEERING LOCK CONTROL UNIT. THE INVOICE SAYS ....... B26E9 LOCK MALFUNCTION, FOUND INTERNAL FAILURE OF STEERING LOCK CONTROL. THIS REPAIR, I WAS TOLD, WAS NOT COVERED UNDER THE WARRANTY I HAD AND COST ME $767.72. WHY WAS THIS REPAIR/BREAKDOWN NOT COVERED IN FULL OR PART BY A WARRANTY OR BY NISSAN? 2. IN MACH 2013 IN A SECOND MISHAP, I HAD TO CALL ROADSIDE ASSISTANCE. THIS SAME VEHICLE LOCKED (WITHOUT ME DOING IT) WITH THE REMOTE KEY LAYING IN THE CENTER CUP HOLDER. NOTHING WAS IN THE CUP HOLDER OTHER THAN THE REMOTE KEY AND A SMALL PIECE OF PAPER. THE CAR HAD TO BE UNLOCKED BY THE TOWING COMPANY AS I WAS OUTSIDE A STORE IN CHARLESTON, WV. COULD THERE BE A FAULTY WIRING/ELECTRICAL PROBLEM WITH THIS CAR? *TR
AROUND 11:30AM ON 05/15/2013 WHILE DRIVING THE VEHICLE THERE WAS AN IMMEDIATE LOSS OF ACCELERATION. THE VEHICLE WAS COASTED INTO RETAILERS PARKING FOR WHICH IT HAD TO BE TOWED TO THE DEALERSHIP TO DETERMINE THE ISSUE. ONCE THE DEALERSHIP WAS ABLE TO DIAGNOSE THE VEHICLE THEY CAME BACK WITH CVT TRANSMISSION FAILURE. THEY MENTIONED THEY WERE HAVING ISSUES WITH CVT TRANSMISSION IN MY VERSION OF ALTIMA, BUT WOULD BE UNABLE TO COVER THE COST OF A REPLACEMENT TRANSMISSION OF $4,000. I CONTACTED NISSAN CONSUMER AFFAIRS TO FILE A CLAIM AND WAS GIVEN A CASE NUMBER FOR REFERENCE. I RECEIVED A CALL BACK WITHIN 24-HOURS OF PLACING THE INITIAL CALL. HOWEVER THE REPRESENTATIVE STATED THAT BASED OF THE REVIEW OF MY CASE THEY WOULD AGAIN BE UNABLE TO COVER ANY COST ASSOCIATED WITH REPLACING THE TRANSMISSION. TO NOTE, NO REVIEW OF MY VEHICLE WAS CONDUCTED. TO MAKE A LONG STORY SHORT I HAVE REPLACED THE TRANSMISSION WITH A USED TRANSMISSION, BUT AFTER RESEARCHING THERE ARE NUMEROUS CASES OF TRANSMISSION FAILURES IN NISSAN ALTIMA'S YET NISSAN IS NOT RECALLING AND REPLACING THE TRANSMISSION. THE FAILURE COULD HAVE CAUSED A CRASH AND IS NOT SAFE. SOMEONE NEEDS TO LOOK INTO THESE FAILURES BEFORE SOMEONE GET HURT! *TR
ON MULTIPLE OCCASIONS THE DASHBOARD BRAKE WARNING LIGHT IS TURNING ON. THIS USUALLY HAPPENS WHEN GETTING OFF THE FREEWAY. I CHECKED THE MASTER CYLINDER AND THE FLUID LEVEL WAS IOW SO I ADDED DOT 4 BRAKE FLUID. THIS CAR IS REGULARLY SERVICED EVERY 5000 MILES AND THE DEALER AT MOSSY NISSAN OCEANSIDE, CA, DID NOT MENTION THE ISSUE AT 55000 MILES. I HAVE INFORMED THE DEALER VIA APPOINTMENT YESTERDAY, NO REPLY AS OF THIS MORNING. *TR
NISSAN NORTH AMERICA HAS SENT ME A LETTER INFORMING ME THAT OUR VEHICLE IS EQUIPPED WITH A ELECTRONIC STEERING COLUMN LOCK (ESCL) UNIT THAT LOCKS THE STEERING WHEEL WHEN THE VEHICLE IS PARKED AND THE IGNITION IS TURNED OFF TO HELP PREVENT THEFT. ON SOME VEHICLES, DUE TO A (MANUFACTURING IRREGULARITY) THAT HAS SINCE BEEN CORRECTED, THE ESCL MAY MALFUNCTION AFTER THE VEHICLE IS LOCKED AND COULD PREVENT THE ENGINE FROM STARTING. THE ONLY THING THAT THEY ARE WILLING TO DO IS THEY ARE EXTENDING THE WARRANTY FROM 3 YEARS/ 36,000 TO 6 YEARS UNLIMITED MILES. THEY DO NOT KNOW WHICH VEHICLES HAS THIS DEFECTIVE ESCL. MY ARGUMENT IS THAT WHAT IF MYSELF OR BOTH OF US ARE ON A TRIP AND WHETHER WE ARE ONE MILE OR 500 FROM OUT HOME WE ARE STRANDED THIS COULD BECOME A VERY DANGEROUS SITUATION FOR US OR IF WE HAVE SOLD THE VEHICLE TO ANOTHER PARTY OUT IN NO WHERE. WE DO NOT OWN A SELL PHONE. SINCE THEY CANNOT TELL US IF OUR VEHICLE IS ONE THAT MIGHT HAVE THE DEFECTIVE ESCL THEY SHOULD BE RESPONSIBLE FOR REPLACING THE CURRENT ESCL IN OUR NISSAN. *TR
DRIVING DOWN THE ROAD WHEN THE CAR STARTED TO STUTTER PULLING OVER TO THE SIDE OF THE HIGHWAY THE CAR BEGIN TO SMOKE UNDER THE HOOD. I CAME TO A COMPLETE STOP AND GOT OUT THE CAR. FLAMES BEGIN TO COME FROM UNDER THE HOOD. AFTER THE FIRE WAS PUT OUT WE SPOKE TO THE FIRE MARSHALL ([XXX]) WHO STATED THE FIRE STARTED FROM MID ENGINE LINE. AND MORE THAN LIKELY THE CAR WAS ON FIRE WHILE I WAS DRIVING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE ANTI-THEFT SYSTEM ENGAGED ERRONEOUSLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE STEERING LOCK MECHANISM WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 90,000. *TR
I WENT TO SHOP-RITE AT 6 AM TO PURCHASE LUNCH MEAT FOR MY DAUGHTERS SCHOOL LUNCH. WHEN I WENT TO START THE CAR IT WOULD NOT START. I THOUGHT IT WAS THE BATTERY SO I READ THE CAR MANUAL ON HOW TO JUMP A CAR BATTERY. IN THE CAR MANUAL ON PAGE 0-12, THE WARNING /INDICATOR LIGHTS, PAGE.I SAW A PICTURE OF THE WARNING INDICATOR THAT WAS ON MY DASH BOARD AND IT HAD A PAGE NUMBER 2-26. ON THE PAGE IT READ" IT IS A SECURITY INDICATOR LIGHT, TO CALL THE DEALERSHIP" THE CAR WOULD NOT START WITH THE PUSH BUTTON.THE CAR DOES NOT HAVE A BACK UP KEY ENTRY EITHER. SO I WAS STRANDED AT THE SUPERMARKET.I HAD TO CALL A TOW TRUCK IN ORDER FOR ME TO GET HOME. I HAD THE COMPANY WHO TOWED THE CAR AND WHO HAS BEEN SERVICING OUR FAMILY CARS FOR YEARS CALL NISSAN TO SEE HOW NISSAN CAN FIX THE CAR. NISSAN ADVISED THAT THIS PART IS NOT UNDER WARRANTY OR UNDER ANY RECALL AND THAT THERE IS NOTHING THAT THEY CAN DO. THEY SAID IT WILL CAUSE ME AN ESTIMATED $3000 DOLLARS TO GET THE CAR FIXED. MIND YOU THE CAR IS ONLY 3 1/2 YEARS OLD AND I AM STILL MAKING CAR PAYMENTS. [XXX] WHO TOWED AND FIXED THE CAR DOUBLED CHECKED FOR ME TO SEE IF THIS PART WAS UNDER A NISSAN RECALL OR IF THIS PART IS UNDER WARRANTY, TO MY SURPRISE IT IS NOT.I CAN'T BELIEVE THAT A PUSH BUTTON CAR DOES NOT HAVE A BACK UP TO START A CAR WHEN THE PUSH BUTTON MALFUNCTION. THIS DOES NOT MAKE ANY SENSE. I CAN NOT BELIEVE THAT THERE IS NO ALTERNATE WAY OF STARTING A CAR WHEN A PUSH BUTTON DOES NOT WORK. THANK GOODNESS THAT THIS HAPPENED CLOSE TO
I JUST WANTED TO LET EVERYONE KNOW THAT NISSAN IS FINALLY EXCEPTING RESPONSIBILITY FOR THE STEERING LOCK MALFUNCTION AND IS SENDING OUT LETTERS EXTENDING THE WARRANTY ON THAT PART AND REIMBURSING CONSUMERS FOR THE REPAIR OF THE PART. IF YOU HAVE NOT YET GOTTEN A LETTER YOU CAN GO TO WWW.NISSANASSIST.COM TO FILL OUT A REIMBURSEMENT FORM OR FIND OUT HOW TO HAVE YOUR WARRANTY FOR THAT PART EXTENDED. *TR
MY VEHICLE WAS STARTING AND DRIVING APPROPRIATELY ALL DAY UNTIL AROUND 5PM ON APRIL 24 2013, WHEN I ENTERED MY VEHICLE TO DRIVE IT WAS NOT RESPONSIVE. IT DID CYCLE FROM ACC TO ON BUT WOULD NOT START. ALL ELECTRICAL WAS WORKING WITH NO WARNING LIGHTS OF ANY KIND BEING DISPLAYED. I PURCHASED NEW BATTERIES AND REPLACED THEM IN BOTH OF THE KEY REMOTES, THIS DID NOT SOLVE THE PROBLEM. AFTER REPEATED ATTEMPTS OF STARTING MY VEHICLE FINALLY STARTED. *TR
ONE DAY AT THE GAS STATION CAR WOULDN'T START. I REPLACED REMOTE BATTERY THINKING THAT MAY BE THE PROBLEM. IT DIDN'T START RIGHT AWAY, BUT EVENTUALLY IT DID. THE NEXT DAY IT DID THE SAME THING, SO I HAD TO GET IT TOWED TO THE NISSAN DEALER. THIS IS A DISASTER FOR ME BECAUSE I PURCHASED THE CAR IN APRIL OF 2012. THE SERVICE TECHNICIAN TOLD ME THAT IT WAS THE STEERING LOCK CONTROL UNIT AND THE PRICE FOR ONLY THE PART WOULD BE OVER $700 NOT INCLUDING THE LABOR. THE DEVIL IS A LIE........ *TR
HI, I'M [XXX] FROM THE UNITED ARAB EMIRATES LIVING IN ABU DHABI AND I HAVE A 2009 NISSAN ALTIMA WHICH I NEVER HAD ANY ISSUES EXCEPT THIS ONE. IT STARTED WHEN I WOKE UP IN THE MORNING AS USUAL GOING TO WORK AND TRYING TO START THE CAR BUT IT DID NOT START, I OPENED THE HOOD TRYING TO FIGURE OUT IF IT WAS FROM THE BATTERY BUT I COULD NOT FIND ANYTHING UNUSUAL AS I ALREADY HAD MY BATTERY CHANGED BEFORE 3 MONTHS AGO, THEN I DECIDED TO CALL NISSAN WORKSHOP AND EXPLAINED WHAT HAPPENED TO ME AND THEN AFTER TRYING TWO COUPLE THINGS ASKED FROM THE NISSAN SUPERVISOR I FOUND THAT THE PROBLEM STILL EXIST. LATER ON THEY DECIDED TO SEND A TOWING CAR TO ME AND TOOK THE CAR TO THE WORKSHOP AFTER THAT THEY CALLED ME AND TOLD ME THAT THE COST WILL BE AROUND 1100 $ FOR REPLACING THE STEERING LOCK ASSEMBLY !!. AFTER READING ALL THE COMPLAINTS IN THIS SITE OF THE SAME PROBLEM I DECIDED TO FILE THIS COMPLAIN ABOUT STEERING LOCK ASSEMBLY ISSUE HOPPING TO RECALL THIS PART FROM NISSAN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
AFTER ARRIVING HOME, I PARKED MY CAR AND WENT INTO THE HOUSE. WHEN I ATTEMPTED TO RE-ENTER MY CAR APPROXIMATELY 1 HOUR LATER, I PRESSED THE BRAKE AND PUSHED THE START BUTTON AS I HAVE DONE SINCE PURCHASING MY CAR APPROX. 4 MONTHS AGO. THE CAR WOULD NOT START. THE PUSH BRAKE SIGN WAS STILL ILLUMINATED AND THE STEERING WHEEL WOULD NOT MOVE. THE BRAKE WAS VERY HARD. I LEFT THE CAR ALONE AND SAID I WOULD TRY AGAIN IN THE MORNING. I WENT TO MY VEHICLE AT ABOUT 8:30AM IN THE MORNING AND PROBLEM OCCURRED AGAIN; HOWEVER, THE ENGINE FINALLY STARTED ABOUT 5 MINUTES LATER. I DROVE THE CAR TO THE DEALERSHIP AND THEY DIAGNOSED THE ISSUE TO BE A FAULTY BREAK SWITCH. SINCE THE CAR WAS NO LONGER UNDER WARRANTY (36 MONTHS/ 36000 MILES) I HAD TO PAY $173.00 TO FIX THIS ISSUE WHICH WOULD HAVE BEEN MORE IF I HAD NOT COMPLAINED THAT THE DEALERSHIP WAS CHARGING 2 HOURS LABOR AND DIAGNOSIS FOR A 1 HOUR JOB. AFTER RESEARCHING THE ISSUE ONLINE I HAVE FOUND SEVERAL OTHER OWNERS EXPERIENCING THE SAME ISSUE WITH THEIR 2009 NISSAN ALTIMA. NISSAN NEEDS TO ADDRESS THIS ISSUE AS I COULD HAVE BEEN STRANDED IN A REMOTE LOCATION OR OVERNIGHT. *TR
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE PUSH BUTTON IGNITION WOULD NOT START THE VEHICLE. THE CONTACT SPOKE WITH THE DEALER AND WAS TOLD THAT THE INTELLIGENT KEY WAS LOCKED AND IT WOULD NOT ALLOW THE VEHICLE TO START. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 93,000. *TR
I WAS TRAVELING WESTBOUND ON THE INTERSTATE WHEN A CHEVROLET SILVERADO TRUCK CUT INTO MY LANE AND STOPPED ABRUPTLY. I DID NOT HAVE TIME TO REACT AND REAR-ENDED THE VEHICLE. MY CAR ENDED UP UNDER HIS BUMPER WITH MAJOR FRONT END DAMAGE. MY BUMPER WAS DRAGGING WHEN I PULLED TO THE SIDE, BOTH HEADLIGHTS WERE BROKEN, THE HOOD WAS DAMAGED, AND THE RADIATOR AND TRANSMISSION WERE LEAKING. THE GRILL WAS SMASHED IN AND WAS BEHIND THE FRONT BUMPER. I WAS TRAVELING AT LEAST 40 MILES PER HOUR. I BOUGHT THE CAR BRAND NEW IN 2009 AND IT HAD LESS THAN 40,000 MILES ON IT. THIS IS THE FIRST ACCIDENT I HAVE EVER BEEN IN. THE OTHER VEHICLE LEFT THE SCENE OF THE ACCIDENT. I WAS TAKEN TO THE HOSPITAL FOR HEAD AND NECK INJURIES. THE AIRBAGS DID NOT DEPLOY. THE POLICE, FIRE, AND TOW TRUCK DRIVER ALL SAID THE AIRBAGS SHOULD HAVE DEPLOYED. *TR
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS HE PULLED TO THE SIDE OF THE ROAD FOR PERSONAL HEALTH ISSUES. THE CONTACT ATTEMPTED TO RESTART THE PUSH-BUTTON START BUT THE ENGINE FAILED TO OPERATE. THE GEAR LEVER WAS SHIFTED INTO NEUTRAL IN ORDER FOR THE CONTACT TO COAST TO A SAFE LOCATION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM AND INFORMED THE CONTACT THAT THE VEHICLE WAS INELIGIBLE FOR SERVICE UNDER A MANUFACTURER'S SERVICE WARRANTY EXTENSION. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.
THE STEERING LOCK SENSOR BURNED OUT AS DESCRIBED BY THE SERVICE CENTER AT WEST COVINA NISSAN IN CALIFORNIA. AS I WAS RESEARCHING TO VERIFY THAT IN FACT IT WAS THE STEERING LOCK SENSOR, I FOUND THAT THERE WERE MANY NISSAN OWNERS THAT HAD THE SAME PROBLEM AS I, THE SENSOR BURNED OUT AT ABOUT 70K MILES ON THE VEHICLE. IT OCCURRED TO ME THAT IF THIS SENSOR HAD BURNED OUT WHILE I WAS DRIVING IT COULD HAVE BEEN A DISASTER. I BELIEVE THAT THIS PART SHOULD BE RECALLED FOR THE POTENTIAL DANGER AND DEFECTIVE PART. THE REPAIR IS ABOUT $750.00. WHICH I PAID. *TR
WENT TO WALMART CAME OUT OF THE STORE TO FIND MY CAR WOULD NOT START. HAD TO HAVE IT TOWED TO NISSAN DEALER WHICH WAS AROUND $200 AND THEN THE PART FOR THE STEERING LOCK ASSEMBLY WAS $700. *TR
DEAR SIRS: ON MARCH 31ST AT APROX. 2PM I WAS HEADING TO WORK IN I-4 WESTBOUND WHEN MY CAR STARTED TO WOBBLE. I WAS JUST PAST THE OFF-RAMP FOR THE B-LINE, NEAR SEA WORLD, BUT BARELY GO TO THE SIDE OF THE ROAD BEFORE THE CONSTRUCTION ZONE NARROWED THE ROAD. WITHOUT ANY WARNING SIGN OR LIGHT,THE LEFT SIDE REAR TIRE HAD COMPLETELY SEPARATED FROM THE RIM AND WAS FLOPPING AROUND AND CAUGHT THE BUMPER TEARING IT PARTIALLY LOOSE. THROUGH MY INSURANCE, GEICO, I WAS ABLE TO GET A TOW TO UNIVERSAL NISSAN A COUPLE OF HOURS LATER. I CALLED MY HUSBAND AND HE MET ME BY THE CAR. WE WENT WITH THE TOW TO UNIVERSAL AND LEFT THE KEY IN THE DROP BOX. I HAD TO MISS WORK THAT DAY. THE NEXT DAY NISSAN CALLED TO TELL US THE CAR NEEDED "BODY WORK" AND WE HAD TO CALL GEICO TO GET ANOTHER TOW TO UNIVERSAL AUTOBODY. WE WERE VERY CLEAR THAT THE CAR HAD A WARRANTY AND WE THOUGHT THIS REPAIR SHOULD BE COVERED. WE HAD A GEICO REPRESENTATIVE INSPECT THE CAR ON 4-1 AND HE SAID IT WOULD BE 3 DAYS AND $443 TO FIX IT; THE TIRES WERE NOT COVERED BY GEICO AND WE DID NOT MEET OUR DEDUCTIBLE. WE SPOKE WITH UNIVERSAL SEVERAL TIMES TO HONOR THE WARRANTIES WE ARE PAYING FOR. THE PAPERS WERE IN THE CAR AND I ASSUMED OUR RECORDS WOULD BE ON FILE AT UNIVERSAL NISSAN. HE KEPT INSISTING THAT THE TIRES AND DAMAGE WERE NOT COVERED. WE WERE USING MY MOM'S AND ANOTHER OLDER CAR TO GET TO WORK, SO WE DIDN'T GO BACK TO UNIVERSAL AUTOBODY UNTIL THE REPAIRS WERE DONE, APRIL 8TH. WE AGREED ONLY TO REPLACE THE PAIR OF BACK TIRES WITH
I WAS NOT AWARE OF YOUR AGENCY UNTIL A FEW WEEKS AGO THAT IS WHY I AM SENDING THIS E-MAIL TO YOU. MY 2009 ALTIMA WAS APPROXIMATELY 3-4 MONTHS OLD WHEN I WAS SITTING IN THE PASSENGER SEAT (MY HUSBAND WAS DRIVING) THE NO AIR BAG LIGHT CAME ON FOR ME. I NOTIFIED ALHAMBRA NISSAN, ALHAMBRA, CALIFORNIA AND THEY TOLD ME THAT THERE WAS NOTHING WRONG. THE PROBLEM CONTINUED FOR 3 YEARS AND EVERY TIME I ADVISED ALHAMBRA NISSAN AND THEY KEPT TELLING ME NOTHING WAS WRONG (I HAVE DOCUMENTATION SHOWING ALL THE TIMES THIS ISSUE WAS BROUGHT UP). IN 2013 I ADVISED ALHAMBRA NISSAN I WAS STILL HAVING PROBLEMS WITH THE AIR BAG SENSOR, THEY TOLD ME TO CONTACT THE NISSAN CORPORATION. I PLACED SEVERAL CALLS WITH THEM AND ONE OF THE REPRESENTATIVES HAD THE NERVE TO TELL ME THAT IF NISSAN TOOK EVERY SILLY COMPLAINT OF A CUSTOMER THEY WOULD BE OUT OF BUSINESS. FINALLY A REPORT WAS MADE WITH THEM. I WAS ADVISED BY THEM THAT I WOULD HAVE TO HAVE THE DEALERSHIP SEE IT WHEN IT OCCURRED. WHEN IT OCCURRED MY HUSBAND DROVE ME TO THE DEALERSHIP THEY TOOK PICTURES AND RAN SOME TYPE OF TEST WITH A LAPTOP. I WAS TOLD THEY WOULD NOTIFY ME WHEN TO RETURN VEHICLE. I RECEIVED A PHONE CALL AND RETURNED THE VEHICLE. THEY REPLACED THE SEAT ON THE PASSENGER FRONT WERE THEY TOLD ME THAT THE SENSOR WAS LOCATED. WHEN THE REPLACEMENT WAS DONE I PICKED UP MY VEHICLE. I DROVE IT FOR SEVERAL DAYS AND NEVER HAD A CHANCE TO SIT IN THE PASSENGER SIDE TO TEST IF IT OCCURRED AGAIN. WHEN I DID IT OCCURRED AGAIN MY HUSBAND DROVE ME BA
STEERING LOCK FAILURE.. HAD THREE KIDS IN THE CAR AWAY FROM HOME, WENT TO START CAR, NOTHING HAPPENED. HAD TO HAVE CAR TOWED AND WAS TOLD STEERING LOCK NEEDED REPLACEMENT AT ABOUT $1,000!!!! COME-ON NISSAN - RECALL THIS PART... *TR
THE ELECTRONIC STEERING CONTROL LOCK MALFUNCTIONED AND WOULD NOT ALLOW ME TO TURN THE VEHICLE OFF. A CERTIFIED MECHANIC HAD TO PULL THE FUEL PUMP FUSE TO STOP THE ENGINE. DANGEROUS. COULD NOT START THE VEHICLE AFTER SHUT DOWN. NEARLY $1000.00 IN REPAIRS. *TR
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT HE ENGAGED THE AUTOMATIC PUSH-TO-START BUTTON HOWEVER, THE ENGINE FAILED TO OPERATE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS ADVISED THAT THE STEERING KEY LOCK WOULD REQUIRE REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 84,000. THE VIN WAS UNAVAILABLE.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2009 Nissan Altima → · Every Altima year → · How the figures are calculated →