2003 Mitsubishi Outlander complaints

WHEN SLOWING DOWN AND THEN ACCELERATING AT ABOUT 35MPH, THE TRANSMISSION DOWNSHIFTS HARD, JERKING THE CAR FORWARD HARD AND CAUSING ONE OF THE REAR CV JOINTS TO POP. THE DEALER SAID THERE WASN'T ENOUGH OCCURRENCES OF IT HAPPENING TO WARRANT ANY INSPECTION OR REPAIR. THEY CALLED IN A MITSUBISHI REP AND HE CLAIMED TO NEVER FEEL OR HEAR THE PROBLEM EVEN THOUGH THE SERVICE TECH DID. *TR

THIS PERTAINS TO MY 2003 MITSUBISHI OUTLANDER (CURRENT MILEAGE 44732) AND WAS OUR FIRST ENCOUNTER WITH THIS POTENTIALLY DANGEROUS PROBLEM. MY WIFE WENT TO THE POST OFFICE IN TOWN TO MAIL A PACKAGE. AFTER STOPPING IN THE PARKING SPOT, THE CAR SURGED (ACCELERATED) BEFORE SHE COULD SHIFT INTO PARK AND STRUCK THE LANDSCAPING WALL AT THE POST OFFICE. FORTUNATELY, NO ONE WAS WALKING ON THE SIDEWALK BETWEEN THE FRONT OF THE CAR AND A HEDGE IN FRONT OF THE WALL. ALSO, FORTUNATELY, ONLY DAMAGE WAS DONE TO THE CAR. AN INCIDENT REPORT HAS BEEN FILED WITH THE LOCAL POLICE, MITSUBISHI, AND 21ST CENTURY INSURANCE. THE CAR IS CURRENTLY IN MY GARAGE. *TR

TL*THE CONTACT OWNS A 2003 MITSUBISHI OUTLANDER. ONE YEAR AFTER PURCHASING THE VEHICLE SHE HAD TO REPLACE THE ENGINE, RADIATOR, GASKETS, AND WATER PUMP. SHE IS CURRENTLY UNABLE TO DRIVE THE VEHICLE. THE MANUFACTURER ADVISED HER THAT THE COOLANT FAN WAS REPLACED TWICE PER THE RECALL WITH THE PREVIOUS OWNER. THEY ALSO STATED THAT SINCE THE WARRANTY EXPIRED SHE COULD NOT RECEIVE A FREE REMEDY. NONE OF THE REPAIRS HAVE REMEDIED THE FAILURE. THE FAILURE MILEAGE WAS 67,500.

TL* THE CONTACT OWNS A 2003 MITSUBISHI OUTLANDER. BOTH FRONT HEADLIGHT IN THE VEHICLE ARE CRACKED WHICH ALLOWS WATER TO GO INSIDE. DUE TO THIS, THE VEHICLE WILL NOT PASS INSPECTION. SHE DID RESEARCH ON THIS DEFECT AND FOUND NUMEROUS COMPLAINTS ON THIS PROBLEM. SHE ALSO FOUND A TSB ON THIS PROBLEM AND SHE SPOKE WITH THE MANUFACTURE, THEY STATED IT WAS NOT A RECALL BECAUSE IT DOES NOT APPEAR TO BE A SAFETY CONCERN. SHE BELIEVES THIS SHOULD BE RECALLED AND THAT THE MANUFACTURE SHOULD BE RESPONSIBLE FOR THE REPAIRS. THE FAILURE MILEAGE WAS 35,000. THE CURRENT MILEAGE IS 68,000.

THE HEADLIGHTS ON MY 2003 MITSUBISHI OUTLANDER HAVE STRESS CRACKS EVENTUALLY RESULTING IN THEM FOGGING OVER AND EVEN TAKING IN WATER AND BLOWING BULBS. WHEN I RESEARCHED IT ONLINE, IT APPEARS THIS IS A COMMON PROBLEM AMONG THIS MAKE/MODEL OF VEHICLE. REPLACEMENT ASSEMBLY KITS ARE ONLY AVAILABLE THROUGH THE DEALER AND THIS IS NOT COVERED UNDER ANY KIND OF WARRANTY. *TR

THERE HAVE BEEN NO REPAIR ISSUES WITH THIS 2003 OUTLANDER. THERE HAVE BEEN NO COOLANT OR ANY FLUID LEAKS WITH THIS CAR. THE CAR SUDDENLY FILLED WITH SMOKE ON THE PASSENGER'S SIDE; SMOKE POURED FROM THE ENGINE; PRIOR TO THAT - FIVE MINUTES EARLIER THE CHECK ENGINE LIGHT WENT ON AND ACCELERATION WAS DIFFICULT; THERE WAS AN ODD ODOR AS WELL AS A METAL ON METAL TYPE SOUND. 911 WAS CALLED AS THE SMOKE WAS HEAVY. THE DEALERSHIP WAS ASKED BY MITSUBISHI CORP. TO PULL THE ENGINE TO DETERMINE IF IT WAS THE ENGINE - WARRANTIED OR OUR FAULT- A RADIATOR ISSUE. THIS WAS A 400$ COST TO US UNLESS THEY FOUND IN OUR FAVOR..THIS WAS IN ADDITION TO THE 80$ DIAGNOSTIC FEE TO BEGIN THE PROCESS. THEY ARE SAYING THAT THERE IS A CRACK IN THE RADIATOR WHERE THE ENGINE CONNECTS BY A HOSE TO THE RADIATOR AND THAT IT IS "NORMAL" WEAR. THERE IS NOTHING NORMAL ABOUT THIS. IT WAS IMMEDIATE AND CATASTROPHIC. THEY WANT TO CHARGE US $3600 TO REPLACE THE ENGINE. I AM ARGUING THAT THIS IS OBVIOUSLY A DEFECT - WE HAVE 100,000/7 YEAR WARRANTY ON THE DRIVETRAIN. MY CAR ONLY HAS 57,000 MILES AND HAS RUN PERFECTLY FINE UP TO LAST WEEK. I HAVE ASKED MITSUBISHI TO RECONSIDER AND HAVE BEEN PROMISED AN ANSWER BY A CASE MANAGER BY CLOSE OF BUSINESS TOMORROW -6/25. I HOLD LITTLE HOPE THAT THEY WILL COVER THE COST OF AN ENGINE YET I FEEL THAT THE WAY IN WHICH THE ENGINE OVERHEATED AND THEN DIED IS NOT ALL NORMAL FOR A CAR WITH SUCH LOW MILEAGE AND ONE WHICH HAS NO HISTORY OF REPAIRS. WE NEVER RECEIVED A RECALL NOTICE ON A R

I HAD THE COOLING FAN CONTROLLER REPLACED TWO TIMES/FANS COMING ON IMMEDIATELY WHEN STARTING THE CAR/ I HAD TO REPLACE THE THIRD ONE ON MY DIME/ NOW ITS CUTTING OUT @ CERTAIN SPEEDS/ I HAVE REPLACED THE MASS AIR FLOW METER/BOTH COILS /SPARK PLUGS/ PLUG WIRES STILL THE PROBLEM CONTINUES.*TR

TL*THE CONTACT OWNS A 2003 MITSUBISHI OUTLANDER. WHILE DRIVING AT AN UNKNOWN SPEED, SMALL STONES FELL OFF OF ANOTHER VEHICLE AND STRUCK THE SUNROOF OF THE CONTACT'S VEHICLE. AS A RESULT, DEBRIS AND GLASS SHATTERED INSIDE OF HER VEHICLE. TWO PASSENGERS WERE MODERATELY INJURED. IN ADDITION, WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE ROLLED OVER WITHOUT AN IMPACT OR CRASH OCCURRING. THE VEHICLE WAS TOWED TO THE DEALER, BUT THEY COULD NOT IDENTIFY THE CAUSE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 100,000. UPDATED 6/18/09 *CN THE CONSUMER STATED THE SUN ROOF WAS NOT TEMPERED. UPDATED 06/22/09. *JB

TL*THE CONTACT OWNS A 2003 MITSUBISHI OUTLANDER. WHILE DRIVING APPROXIMATELY 30 MPH ON NORMAL ROAD CONDITIONS, THE REAR BRAKE LIGHTS ACTIVATED WITHOUT THE BRAKE PEDAL BEING DEPRESSED. THE FAILURE OCCURRED SPONTANEOUSLY WHENEVER THE VEHICLE WAS IN OPERATION. IN ADDITION, THE SRS WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL AND REMAINED LIT UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING AND THEY STATED THAT THE FAILURE WAS RELATED TO THE ELECTRICAL SYSTEM. THE VEHICLE WAS PREVIOUSLY REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 03V194000 (ELECTRICAL SYSTEM;WIRING,INTERIOR/UNDER DASH); HOWEVER, THE RECALL REMEDY DID NOT CORRECT THE FAILURE. ON A SEPARATE OCCASION, THE INSTRUMENT CLUSTER FAILED AND THE CONTACT NOTICED A BURNING SMELL INSIDE THE PASSENGER COMPARTMENT. ALSO, THE ACCELERATOR PEDAL WOULD BECOME STUCK WITHOUT WARNING WHEN IT WAS DEPRESSED AND THE FRONT DRIVER'S SIDE SEAT BELT RETRACTOR WAS INOPERATIVE. THE WEBBING FAILED TO EXTRACT. THE FAILURE MILEAGE WAS 82,000 AND CURRENT MILEAGE WAS 99,000.

THE TEMPERATURE KNOB ON THE MITSUBISHI OUTLANDER 2003 IS VERY DIFFICULT TO TURN ON FOR HEAT. SOMETIMES I CAN'T GET IT TO MOVE AT ALL, AND I HAVE TO DRIVE IN THE COLD. I SUFFER FROM ARTHRITIS, AND THIS MAKES IT VERY DIFFICULT FOR ME TO DRIVE AS MY FINGERS FREEZE-UP IN THE COLD WEATHER. *TR

I AM HIGHLY UPSET ABOUT OUR 2003 MITSUBISHI OUTLANDER. WE TAKE VERY GOOD CARE OF OUR CAR. THE HEATER KNOB WAS HARD TO TURN FROM HOT TO COLD AND EVENTUALLY BROKE. I WENT IN TO VIVA MITSUBISHI AND THE INFORMED ME THAT THERE WAS A DEFECT ON THE OUTLANDERS AND LANCERS. THEY HAVE NOT RECALLED THE CARS TO FIX THIS PROBLEM. THEY ALSO INFORMED THAT IT WOULD COST $1300 TO FIX IT. WE DON'T HAVE THE MONEY TO FIX IT. I HAVE TO LITTLE BOYS AND IT GETS COLD HERE AND MY BOYS HAVE TO FREEZE. ALSO, WHEN WE NEED TO DEFROST THE WINDOWS, WE CAN'T CHANGE THE TEMP AND IT DOESN'T WORK. THIS IS A HUGE SAFETY HAZARD FOR US. I CAN'T BELIEVE MITSUBISHI IS WILLING TO PUT OUR LIVES, EVEN CHILDREN'S LIVES, IN DANGER ALL BECAUSE THEY WON'T RECALL THIS PART. *TR

TL*THE CONTACT OWNS A 2003 MITSUBISHI OUTLANDER. ON TWO DIFFERENT OCCASIONS, THE TIRES FLATTENED DUE TO THE VALVE STEMS. THREE OF THE VALVE STEMS WERE REPAIRED AT $20 EACH, AND THE FIRST VALVE STEM WAS FREE. NHTSA CAMPAIGN ID NUMBER 08T018000 (TIRES:VALVE) WAS REFERENCED. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.

I TOOK MY VEHICLE IN TO THE DEALER TWICE IN 2006 ABOUT A "SQUEAK" THAT I HEARD FROM THE REAR PASSENGER SIDE WHILE DRIVING. THE FIRST TIME A SERVICE TECH DROVE THE AROUND THE NEIGHBORHOOD, BUT COULDN'T HEAR ANYTHING. THE SECOND TIME...THE SAME AND YOUR SERVICE DEPARTMENT DID NOT CHECK IT OUT ON MY REQUEST. THE PROBLEM IS THAT I WASN'T SIMPLY THAT I WAS HEARING THINGS. AT THIS POINT, THE SQUEAK IS SO PRONOUNCED THAT IT CAN BE HEARD FROM THE INSIDE AND FROM THE OUTSIDE OF THE VEHICLE. I FOLLOWED DUE DILIGENCE, SO TO SPEAK, AND SOUGHT HELP DURING THE WARRANTY PERIOD, BUT WAS NOT HELPED NOR SATISFIED. ON A RECENT BRAKE INSPECTION AT SEARS, I WAS TOLD THAT THE SUSPENSION WAS THE CULPRIT. I SUSPECTED THIS ALL ALONG. TO DATE I HAVE AGAIN VISITED MY MITSUBISHI DEALER AND THEY HAVE ARRIVED AT A COST TO REPAIR AND REPLACE THE REAR UPPER CONTROL ARMS AND BOTH LOWER BUSHINGS. THE DEALER SHOULD HAVE TAKING CARE OF THIS A LONG TIME AGO RATHER THAN TELLING ME THAT THEY DIDN'T HEAR ANYTHING. ON MY VISIT TODAY, I WAS TOLD THAT IT ISN'T REALLY A SAFETY ISSUE. IN MY VIEW, WHEN A VEHICLE SQUEAKS AS THOUGH SOMETHING IS COMING APART....IT IS A SAFETY ISSUE. ON A RECENT BRAKE INSPECTION AT SEARS, I WAS TOLD THAT THE SUSPENSION WAS THE CULPRIT. I SUSPECTED THIS ALL ALONG. TO DATE I HAVE AGAIN VISITED MY MITSUBISHI DEALER AND THEY HAVE ARRIVED AT A COST TO REPAIR AND REPLACE THE REAR UPPER CONTROL ARMS AND BOTH LOWER BUSHINGS. THE DEALER SHOULD HAVE TAKING CARE OF THIS A LONG TIME AGO RATHER THAN TELL

I WAS STUCK IN TRAFFIC FOR 45 MINUTES AND MY VEHICLE (2003 MITSUBISHI OUTLANDER) OVERHEATED. AS A RESULT OF THIS I BLEW THE SEAL IN THE RADIATOR. I WAS NEVER NOTIFIED THAT THERE WAS A RECALL ON THE COOLING FANS BUT THE DEALERSHIP HAD MY ADDRESS AND DID NOT NOTIFY ME. WHEN I CONTACTED THE DEALERSHIP, THEY STATED THAT THE NOTICES ARE MAILED FROM MITSUBISHI AND NOT THEIR DEALERSHIP. *TR

I PURCHASED A MITSHBISHI OUTLANDER IN 2003. IT RECENTLY OVERHEATED AND I TOOK TO MY REGULAR AUTO SHOP. HE CHANGED THE RADIATOR BECAUSE OF THE HEATING DAMAGE HOWEVER, WHEN HE CHECKED THE FAN SYSTEM , HE REALIZED THAT THE POWER MOTOR WAS BURNT OUT. HE LOOKED THE VEHICLE UP AND NOTIFIED ME THAT THERE WAS A DEALER RECAL L ON THE 2003-2006, COOLING FAN SYSTEM. BECAUSE HE HAD ALREADY WORKED ON THE CAR, I PAID HIM ~$400 (I CAN'T RECALL THE EXACT AMOUNT AT THIS TIME). I TOOK THE CAR TO MITSUBISHI AND THEY DID INFORM ME OF THE RECALL HOWEVER, STATED THAT THEY NEEDED HEADQUARTERS APPROVAL FOR THE REPAIR. SEVERAL DAYS I WAS CONTACTED AND THE REPAIRS WERE NOT APPROVED BECAUSE, THEY STATED THAT I WAS SENT A RECALL NOTICE IN 2007. I EXPLAINED THAT I NEVER RECEIVED SUCH NOTICE BUT THEY STILL REFUSED TO ASSIST WITH ANY REPAIRS, OR ANY REIMBURSEMENT FOR REPAIRS. I THINK THIS IS UNFAIR AND WOULD GREATLY APPRECIATE YOUR ASSISTANCE. *TR

HEADLIGHT LENS (COVERS) HAS BECOME CLOUDY AND CRACKED, MAKING HEADLIGHTS VERY DIM TO ONCOMING CARS. DEALER SAYS IT IS A COMMON PROBLEM BUT NOT COVERED UNDER WARRANTY. IT SEEMS STRANGE THAT AN ITEM THAT IS KNOWN BY DEALERS TO BE A HAZARDOUS, ILLEGAL ,PROBLEM IN MOST STATES, AND THAT COSTS OWNERS 700+ DOLLARS WOULD NOT BE RECALLED. *TR

REGULAR USE. WIRING CONNECTION TO AUTOMATIC SHIFTER CONTROL HAS BROKEN. SHIFTER HAS TO BE REPLACED. AUTOMATIC DRIVE LIGHTS DON'T WORK (DRIVE, REVERSE, NEUTRAL, ETC.) AND MANUAL SHIFTER FAILS TO WORK. NO LONGER SAFE TO DRIVE WITHOUT REPAIRS. *TR

ON 12/21/07 I HAD MY CAR SERVICED FOR THE 75,000 MILE SERVICE AT THE DEALER. THEN ON 2/14/08 I WAS DRIVING HOME FROM WORK WHEN ALL OF A SUDDEN MY MITSUBISHI OUTLANDER STARTING SHAKING AND THE SERVICE ENGINE LIGHT CAME ON. I IMMEDIATELY TELEPHONED THE DEALER TO SEE WHAT THEY RECOMMEND I WAS ASKED TO BRING THE CAR FIRST THING IN THE MORNING. THE VERY NEXT DAY I BARELY MADE IT TO DEALER WHICH IS ONLY 7MINUTES AWAY FROM MY HOME (IN THE SAME TOWN). AS SOON AS I PULLED INTO THE DEALERSHIP THE CAR TURNED OFF. I WAS TOLD THAT THE HEATING COIL BURNED OUT WHICH CAUSED MY SPARK PLUGS TO BURN OUT AND THE CAR TO MISFIRE. I AM BEING TOLD THAT I MAY NEED TO REPLACE THE ENGINE IF ANY OF THE PISTONS WERE DAMAGED IF NOT THEN I ONLY HAVE TO REPLACE THE PARTS WHICH WERE DAMAGED. WHAT I DON'T UNDERSTAND IS HOW CAN THIS HAPPEN TO A VEHICLE WHICH HAS HAD EVERY RECOMMENDED SERVICE PERFORMED TO IT ON OR BEFORE THE RECOMMENDED MILEAGE?! *TR

OUR MITS. OUTLANDER PULLS TO THE RIGHT, BADLY! WE HAD IT ALIGNED...TWICE! HAD NEW TIRES PUT ON, RE-ALIGNED, AND IT STILL PULLS TO THE RIGHT! IF I LET GO OF THE WHEEL, W/IN 2 SECONDS, I AM IN THE NEXT LANE! *TR

THIS IS FOR A MITSUBISHI OUTLANDER 2003. THERE WAS A LOT OF WATER UNDER THE SEATS, DON'T KNOW HOW, AND THE SERVICE ENGINE LIGHT IS ON DUE TO BAD OXYGEN SENSOR AND THERE MIGHT BE CORROSION IN THE ELECTRICAL SYSTEM, THIS CAN CAUSE A FIRE, REAR STOP LIGHT STOP WORKING, THE SEAT BELT TENSIONER CAN GO BAD. TOOK THE CAR TO THE DEALERSHIP, AND THE MANUFACTURER SAID THAT I ONLY HAVE 1 RECALL WHEN THE NHTSA SAYS THAT THERE'S A RECALL FOR THIS,=NHTSA CAMPAIGN NUMBER 03V194000. *TR

WHEN CAR WAS FIRST PURCHASED TOLD DEALER IT FELT LIKE BACK END WAS KICKIN OUT ON WET ROADS,TOOK IT DEALER WAS TOLD THEY COULD FIND NOTHING. SEVERAL DAYS LATER CAR SPUN OUT ON WAY TO WORK DUE TO BLOW OUT. HAD VEHICLE TOWED TO DEALER WERE UPPER AND LOWER LATS. WERE REPLACED.(NO OLD PARTS NOT AVAILABLE) CAR SEEMED OK FOR SEVERAL MONTHS AT WHICH POINT IT BEGAN TO FEEL LIKE IT WAS SLIDING AROUND IN REAR END AGAIN. AGAIN DEALER CHECKED FOUND NOTHING.. MY HUSBAND THREW A FIT WITH DEALER AT WHICH POINT A BALL JOINT WAS REPLACED(PART NOT AVAILABLE), IN MY OPINION ONLY TO PACIFY US. THE CAR HAS STILL NEVER FELT RIGHT. AT WHICH POINT THE WARRANTY HAS EXPIRED AND THE DEALERSHIP REFUSES TO EVEN TALK TO US ABOUT THIS. NOW FOUR MONTHS AFTER HAVING FOUR NEW TIRES MOUNTED AND BALANCED I HAVE TWO REAR TIRES SO WORN AND DAMAGED THE BELTS ARE COMING THROUGH THEM. I HAVE TAKEN THE CAR TO A PRIVATE TECH.TO TRY TO FIND ANYTHING THAT MAY BE WRONG. I AM SCARED FOR MYSELF AND MY FAMILY EVERYTIME I HAVE TO DRIVE THIS CAR! *TR

11/08/07 MY HUSBAND WAS DRIVING OUR FAMILY TO MY SONS FOOTBALL PRACTICE WHEN HE NOTICED THAT THE ENTIRE STEERING WHEEL WAS SHIFTING LEFT TO RIGHT IN THE DASH BOARD. 11/09/07 MY HUSBAND LOOKED AT THE STEERING WHEEL AND IT WAS LITERALLY FLOPPING AROUND IN THE DASH BOARD, WHEN HE REMOVED THE DASH THE STEERING COLUMN FELL IN THE DRIVER'S SEAT. THE ENTIRE STEERING COLUMN BROKE FREE FROM WERE IT IS BOLTED TO THE CAR. *TR

HEADLIGHTS HAVE NUMEROUS STRESS CRACKS, UNABLE TO GET 2007 INSPECTION DUE TO HEADLIGHTS. HAVE CONTACTED DEALERSHIP NUMEROUS TIMES, WAS GIVEN MITSUBISHI DISTRICT MANAGER NAME AND NUMBER, WILL NOT RETURN CALL. HEADLIGHTS NOW HAVE WATER INSIDE . HAVE TAKEN NUMEROUS PICTURES OF OTHER MITSUBISHI OUTLANDERS WITH SAME PROBLEM. WAS FIRST QUOTED $750.00 FOR REPLACEMENT, NOW QUOTED $850.00. CONSUMERS SHOULD NOT HAVE TO REPLACE SOMETHING THAT NEVER SHOULD HAVE HAPPENED IN THE FIRST PLACE. *TR

I BOUGHT MY 2003 MITSIBUSHI OUTLANDER IN JANUARY 2005 WITH 32,000 MILES ON IT. THE HEADLIGHTS WERE SHOWING SOME STRESS CRACKS FROM THE HEADLAMP HEAT. I NOW HAVE 69,000 MILES ON THE CAR AND THE HEADLIGHTS HAVE SEVER STRESS CRACKS IN THE LENSES THAT ARE EXTREMELY NOTICEABLE. I HAVE HEARD THIS IS A COMMON PROBLEM FOR THESE CARS. *JB

NO EVENTS. HEADLIGHT GLOBES ARE INADEQUATE. THEY CRACKED FOR NO REASON OTHER THAN POOR QUALITY. THIS ALLOWED MOISTURE TO INTER THE HEADLIGHT ASSEMBLY CAUSING THE BULBS TO FAIL. PAID $850.00 TO REPLACE DEFECTIVE HEADLIGHT ASSEMBLIES. UNABLE TO DRIVE THE CAR AT NIGHT FOR FEAR OF TRAFFIC CITATIONS AND OBVIOUS SAFETY REASONS. *TR

TL*- CONTACT OWNS A 2003 MITSUBISHI OUTLANDER, FOR WHICH HE HAD TO REPLACE THE REAR LOWER SUSPENSION ARM 4 TIMES. FIRST TIME IT WAS AT 30,000 MILES, SECOND TIME AT 48,000 MILES, AND THE THIRD TIME AT 89,000 MILES, AND CURRENTLY AT 106,000 MILES. THE CONTACT TOOK VEHICLE TO THE SAME DEALERSHIP , ARNOLD AUTOMOTIVE GROUP IN ROSEVILLE, MI 4 TIMES, AND THEY STATED THAT THEY DIDN'T KNOW WHY THE PART KEPT GOING BAD. THE CONTACT THE CURRENT MILEAGE WAS 106000.*AK THE LEFT REAR SEAT BETL WOULD NOT RETRACT. THE SWAY BAR WERE REPLACED AND THE LOWER CONTROL ARM WAS WORN. UPDATED 03/30/07. *JB

I HAVE CRACKS IN THE HEADLIGHT LENS IN BOTH HEADLIGHTS. THERE HAS BEEN NO WRECKS, BANGS, OR BAD TREATMENT OF THIS VEHICLE. I WAS TOLD BY A SOURCE CLOSE TO THE COMPANY THAT THEY ARE STRESS FRACTURES, I AM CONCERNED THEY MAY BEGIN TO LEAK AND TAKE ON WATER. PLUS THEY ARE $400 EACH TO REPLACE. I CALLED MITSUBISHI AND ALL THEY WANTED TO TALK ABOUT WAS WARRANTY. THEN I WAS TOLD THEY DO NOT DO RECALLS UNLESS YOU FOLKS BRING IT TO THEIR ATTENTION. ANY HELP WILL BE APPRECIATED. I TALKED WITH LOCAL MITSUBISHI DEALER ABOUT IT IN MID DECEMBER 2006. *NM

DT*: THE CONTACT STATED WHEN THE VEHICLE WAS STARTED, THE COOLING FAN DID NOT ENGAGE COMPLETELY. THE VEHICLE WAS TAKEN TO A PRIVATE REPAIR SHOP, WHERE IT WAS DETERMINED THAT THE FAN WAS A DEFECTIVE PART. THE VEHICLE WAS THEN TAKEN TO A SERVICE DEALER, WHERE THE DEALER INFORMED THE CONTACT THAT BECAUSE THE VEHICLE WAS OUT OF WARRANTY, THE REPAIRS WOULD NOT BE MADE. THERE WERE NO IMMEDIATE REPAIRS MADE.

ON THE MORNING OF MAY 2, WHILE IT WAS RAINING A CAR THAT WAS TWO CARS IN FRONT OF MY WIFE DECIDED TO MAKE A LEFT TURN ON THE HIGHWAY WITHOUT ANY ADVANCED NOTICE; MY WIFE ENDS UP RUNNING INTO THE CAR IN FRONT OF HER AND SERIOUSLY DAMAGING THE FRONT OF THE CAR. THE AIRBAGS, HOWEVER DID NOT DEPLOY. MY WIFE SUFFERED A CONTUSION ON HER HEAD. MY 17 MONTH OLD DAUGHTER WAS ALSO IN THE CAR BUT WAS NOT SERIOUSLY HURT. MY INSURANCE COMPANY ESTIMATES THAT THE REPAIRS WILL COST $8000 AND THE SENSORS FOR THE AIRBAGS WAS ONE OF THE PARTS THAT NEEDED TO BE REPAIRED. THE SENSOR IS CURRENTLY BEING REPLACED. *JB

THE RADIATOR BLEW APART WHILE DRIVING ON THE HWY CAUSING THE ENGINE TO QUICKLY OVERHEAT. THERE WERE NO WARNING LIGHTS TO INDICATE THERE WAS A PROBLEM. UPON INSPECTION BY MY MECHANIC IT WAS DISCOVERED THAT THE CYLINDER HEAD ALSO CRACKED. HE WAS AWARE OF A POSSIBLE KNOWN ISSUE AND CONTACTED MITSUBISHI WHO VERIFIED A PROBLEM WITH THE COOLING FAN CONTROLLER. AFTER HAVING THE VEHICLE TOWED TO THE MITSUBISHI DEALERSHIP I WAS TOLD BY THEM THAT THEY WOULD ONLY COVER THE COST OF THE PARTS AND NOT THE LABOR. I WOULD HAVE THOUGHT THAT IF A DEFECTIVE PART CAUSED THESE PROBLEMS THAT I SHOULDN'T HAVE TO PAY ANYTHING MUCH LESS OVER $1,100 IN LABOR.

DT: THE CONTACT'S VEHICLE WAS INVOLVED IN A THREE CAR COLLISION. UPON IMPACT, THE AIR BAGS DID NOT DEPLOY. THE FRONT END OF THE VEHICLE WAS DAMAGED. THE VEHICLE WAS TOWED TO THE MECHANIC, AND HE DETERMINED THAT THE WIRE FOR THE SENSOR WAS TORN. THIS SHOULD HAVE MADE THE AIRBAGS DEPLOY. A POLICE REPORT TAKEN AT THE SCENE.*AK

ON SEPT 3 MY WIFE WAS DRIVING OUR 2003 MITSUBISHI OUTLANDER WHEN IT VEERED TO THE RIGHT SO SHARPLY THAT IT ALMOST PULLED THE STEERING WHEEL FROM HER GRASP. THE COULD NOT DUPLICATE THE OCCURRENCE,WE DECIDED WE WOULD GET IT CHECKED OUT NEXT WEEK. BEFORE WE COULD GET THE VEHICLE CHECKED OUT,DUE TO HURRICANE KATRINA,ON SEPT.9 MY YOUNGEST DAUGHTER WAS JUST LEAVING SCHOOL, HAD ONLY GONE A FEW HUNDRED YARDS WHEN THE CAR SUDDENLY VEERED TO THE RIGHT,CAUSING HER TO GO OFF THE ROAD AND FLIP THE CAR. A WITNESS SAID SHE SAW SOMETHING FLY OUT FROM UNDERNEATH THE CAR JUST BEFORE THE CRASH. WITH THE CAR UPSIDE DOWN WE ALL SAW THE CV JOINT BROKEN. I LOOKED ON THE SIDE OF THE ROAD DOWN FROM THE ACCIDENT SITE AND FOUND A PART THAT MAY BE THE CAUSE OF THE CRASH,I AM CHECKING THIS OUT,BUT HAVE ALSO FOUND OUT THROUGH INTERNET RESEARCH THAT THIS IS A PROBLEM WITH THIS MODEL VEHICLE. DOES SOMEONE HAVE TO DIE BEFORE AN INVESTIGATION IS DONE CONCERNING THIS SERIOUS FLAW IN CONSTRUCTION.

THIS IS A 2 YEAR OLD CAR AND THE HEATER AND AIR CONDITIONER DO NOT WORK. I HAVE RA AND LUPUS AND MY HUSBAND HAS EMPHYSEMA. THE LACK OF AIR CONDITIONING MAKES IT HARD FOR HIM TO BREATH WHEN IT IS REALLY HOT, AND THE COLD REALLY HURTS MY JOINTS. THE AIR BROKE JUST A COUPLE OF MONTHS AFTER WE BOUGHT IT, WE TOOK IT BACK TO THE DEALER AND THEY SAID IT WAS NOT COVERED UNDER THE WARRANTY, WE BOUGHT THE EXTENDED WARRANTY. THEN A MONTH AGO THE HEATER STOPPED WORKING, WE AGAIN TOOK IT TO THE DEALER AND THEY SAID IT WAS NOT COVERED BY THE WARRANTY BECAUSE IT IS A DEFECTIVE HEATER,SO THERE FOR IT IS NOT COVERED, I DO NOT KNOW WHY I PURCHASED A WARRANTY IF IT DOES NOT COVER DEFECTIVE EQUIPMENT. MY HUSBAND AND I ARE BOTH DISABLED AND ON A FIXED INCOME WHICH IS WHY WE PURCHASED THE EXTENDED WARRANTY, WE CAN NOT AFFORD TO FIX IT CAN YOU HELP. *NM

DT: THE FIRST TIME THE PROBLEM HAPPENED WAS ABOUT A YEAR AGO WHEN COMING TO A STOP SIGN. THE CONSUMER PUT HER FOOT ON THE BRAKE AND THE VEHICLE WOULDN'T STOP. THE CONSUMER USED THE EMERGENCY BRAKE TO STOP. WHEN CONSUMER TRIED TO STOP WHILE GOING 10 MPH THE FIRST TIME THERE WAS NO PRESSURE IN THE BRAKES AND THEY WENT TO THE FLOOR. CONSUMER DIDN'T TAKE THE CAR TO THE MECHANIC AT THAT TIME. THE PROBLEM SEEMED TO HAPPEN A ONCE A MONTH. IN MAY IT HAPPENED TWICE. THE OWNER HAD THE VEHICLE TOWED FROM WORK TO THE DEALERSHIP WHO ADVISED THE CONSUMER THEY COULD NOT FIND ANY PROBLEM. TWO WEEKS LATER WHILE DRIVING ON A BACK ROAD THERE WAS A MAN HOLDING A SIGN TELLING CARS TO SLOW DOWN, WHEN THE CONSUMER TRIED TO SLOW DOWN, THE BRAKES WENT TO THE FLOOR AGAIN. CONSUMER PULLED EMERGENCY BRAKE AGAIN TO GET VEHICLE TO STOP. THE OWNER STATES THE BRAKES JUST WON'T HOLD. THE OWNER CALLED THE DEALERSHIP AGAIN TO INFORM THEM OF THE PROBLEM AND THEY CAN'T REPAIR THE BRAKES BECAUSE THEY CAN'T FIND ANY PROBLEMS WITH THE BRAKES. YESTERDAY WHILE DRIVING HOME FROM WORK THE OWNER PULLED UP TO GET OUT OF PARKING LOT AND TRIED TO PUT THE BRAKES ON WHEN THEY WENT TO THE FLOOR AGAIN, AND THEN THE OWNER PULLED THE EMERGENCY BRAKES AND VEHICLE STOPPED. *AK *JB

DT: VEHICLE IS A 2003 MITSUBISHI OUTLANDER. TOOK IT TO IDEAL MITSUBISHI AUTOMOTIVE GROUP 645 S. HIGHWAY 92 SIERRA VISTA, AZ 85635 520-458-4808. THEY FLUSHED THE TRANSMISSION ON 6-13-05, AND ON 6-14-05 SHE WAS ON A PULL OUT WITH HER FOOT ON THE BRAKE WHEN THE VEHICLE BEGAN TO ACCELERATE AND THE WHEELS STARTED TO SPIN. SHE CONTACTED DEALERSHIP ON 6-14-05 AND LEFT A MESSAGE. ON 6-20-05 SHE WAS STOPPED AT AN INTERSECTION WHILE ACCELERATING VERY SLOWLY AND TURNING RIGHT, IT HAD A POWER SURGE, WHICH CAUSED IT TO BE PUSHED INTO THE OTHER LANE. ALSO, ON 6-20-05 WHILE AFTER VEHICLE SURGED AND JUMPED FORWARD IN THE LANE LIKE IT WAS BUCKING WHILE DRIVING ABOUT 20-30 MPH. CONTACTED THEM AGAIN AND THEY DID NOT KNOW HOW TO RETRIEVE THEIR VOICE MAIL THAT WAS WHY THEY DID NOT CALL HER BACK. THEY TOLD HER TO BRING VEHICLE BACK , AND THEY DID NOTHING WRONG, AND THAT IT HAD TO BE SOME OTHER MALFUNCTION. BETWEEN 6-13 AND 6-21 THERE WERE OTHER OCCURRENCES WHICH THE CONSUMER HAS NOT DOCUMENTED. ON 6-21-05 TOOK IT TO A LOCAL MECHANIC ,TIGERS SERVICE CENTER 160 EAST CALLE SONORA NOGALES, AZ 85621 520-377-2810, THEY TOLD CONSUMER THAT THERE WAS NO TRANSMISSION FLUID SHOWING ON THE STICK. THE MECHANICS PUT IN TRANSMISSION FLUID AND REINSTALLED THE AIR FILTER SO THAT THE CASING WOULD SHUT. WHEN THEY FOUND THE RUBBER GASKET FROM THE OLD AIR FILTER. THEY GAVE HER A TSB . 0323006 SUBJECT- TORQUE CONVERTER VIBRATION. WHILE AT THE MECHANICS THE CONSUMER CALLED THE DEALERSHIP AND HAD THEM TO TALK TO EACH OTH

LOUD TICKING NOISE, INTERNITENT AT IDLE SPEED. SOUNDS LIKE VALVE STICKING.*AK

FRONT BRAKES SQUEAK AND LOCK UP WHEN COLD, (MORNINGS) DEALER SAY IT'S NORMAL. MY FRIEND HAS AN OUTLANDER AND HE DOES NOT HAVE THE SAME PROBLEM. I HAVE TAKEN IT IT 4 TO 5 TIMES. THE BRAKES LOCKING UP NEARLY CAUSED A COLLISION FROM THE CAR BEHIND ME.*AK

VEHICLE PULLED TO THE RIGHT ALL THE TIME. CONSUMER HAD THE VEHICLE SERVICED FOR ALIGNMENT, AND THE ARMS WERE REPLACED. HOWEVER, THIS HAD NOT SOLVED THE PROBLEM. MANUFACTURER REFUSED TO ADMIT THERE WAS A PROBLEM WITH THESE VEHICLES.*AK

HAVE HAD A CONSTANT SQUEAL AND PULLING AND DRIFTING IN OUTLANDER FOR THE LAST 4 MONTHS. HAVE HAD IT CHECKED OUT 3 TIMES BEFORE. TODAY IT WAS LOUDER AND CAR DID NOT FEEL RIGHT. GOT OFF THE HIGHWAY AND CAR POWER WAS LOST. MANUERVERED CAR TO RIGHT HAND SIDE. TURNED EVERYTHING OFF. TURNED CAR BACK ON AND IT WAS "FINE". CALLED ROADSIDE ASSISTANCE AND WAS DISCONNECTED THREE TIMES. CALLED 411 WENT STRAIGHT TO CLOSEST DEALER WHO WENT FOR RIDE A LONG AND SAID IT WAS FINE. DROVE TOWARDS HOME AND CAR WAS NOT DRIVING RIGHT STILL DRIFTING MORE, SQUEAL WAS BACK, STRANGE ACCELERATION NOISES, SPEEDOMETER SEEMED OFF, TACHING WAS HIGH. WENT TO DEALER CLOSEST TO HOME. THEY ARE LOOKING AT IT NOW. *JB

VEHICLE HAS HAD TWO TIRE BLOW OUTS ON PASSENGER'S REAR, AND DRIVER'S FRONT TIRES. CONSUMER REPLACED THE TIRES AT CONSUMER'S EXPENSE. NO RECALLS FOUND.*AK

THE ENGINE HAS STARTED ON ITS OWN W/OUT THE KEY IN THE IGNITION. YOU CANNOT TURN THE ENGINE OFF W/ THE KEY, AFTER SOME TIME IT WILL TURN ITSELF OFF. THIS PROBLEM HAS OCCURRED TWICE. THE FIRST TIME THE DEALERSHIP REPLACED THE IGNITION. THE SECOND TIME THE DEALERSHIP STATED IT IS IMPOSSIBLE, AND DID NOT FIND A PROBLEM. *JB

1. EVER SINCE I PURCHASED THE VEHICLE, IT HAS ALWAYS PULLED TO THE RIGHT. I TOOK THE VEHICLE INTO THE SHOP AND A ALIGNMENT WAS DONE. THE PROBLEM STILL PERSIST. THE RIGHT SIDE TIRE IS STARTING TO WORN EVEN WITH THE NEW ALIGNMENT AND BALANCE AND ROTATION. 8JB

6 MONTHS AFTER VEHICLE PURCHASED. THE TWO FANS (RADIATOR AND COOLING) FAN STARTED TO COME ON AT THE SAME TIME. THE COOLING FAN ONLY NEEDS TO COME ON WHEN VEHICLE'S ENGINE IS HOT. BUT THE FAN COMES ON WHEN A TURN ON THE CAR FOR THE FIRST TIME. I DRIVE IT AND THE FANS KEEP ON RUNNING. IT SOUNDS LIKE I'M FLYING A PLAN AND NOT DRIVING A CAR. I TOOK IT TO THE DEALERSHIP AND THEY SAID THAT IF I HAVE THE DEFROSTER AND ON, THEN THE FANS WOULD COME ON. BUT THE FANS COME ON EITHER WAY. NO PROBLEMS FOUND BY DEALERSHIP AND SAID IT'S NORMAL. WELL, I DON'T THINK SO. *JB

VEHICLE IN FOR SECOND REPAIR OF STEERING RACK. FIRST TIME THE RACK WAS REPLACED. REQUESTED REPLACEMENT AGAIN. VERY RARE FAILURE, YET TWICE WITHIN 30 K MILES? THERE IS A VARIABLE PULSING AND UNEQUAL PRESSURE WITHIN THE STEERING RACK HYDRAULICS. FIRST INSTANCE 16000, SECOND 31K MILES. ADDITIONALLY FAILED TIE ROD IN THIS SECOND INSTANCE. BEING REPAIRED AT UNIVERSITY MIT. IN BLOOMINGTON, INDIANA, AS IN THE FIRST INSTANCE. CALLED MIT. CUST SVC AND REQUESTED NEW RACK AND REPAIR OF TIE ROD AS WELL AS ALIGNMENT. THEY STATE THIS TO BE AN ISOLATED, TWICE STRUCK, DEFECT ISSUE AND NOT A CROSS PLATFORM/VEHICLE MODEL PROBLEM. *AK

SINCE THE PURCHASE OF OUR 2003 OUTLANDER, IT HAS VEERED BADLY TO THE RIGHT. I NOTIFIED THE DEALER OF THE PROBLEM FROM THE DATE OF PURCHASE. I HAVE HAD IT IN THE DEALERSHIP TO CORRECT THE PROBLEM 3 TIMES AND THE PROBLEM STILL EXISTS. IF YOU ARE TRAVELING AT A LOW SPEED IT IS NOT AS OBVIOUS, BUT WHEN TRAVELING AT HIGHER SPEEDS (60-70MPH) IF YOU DO NOT APPLY PRESSURE TO THE STEERING WHEEL, YOU WILL VEER RIGHT AND IN 5 TO 7 SECONDS BE IN A DITCH, OR IF PASSING ANOTHER VEHICLE, YOU WOULD CRASH INTO THEM. I CONSIDER THIS A VERY DANGEROUS PROBLEM, THAT COULD RESULT IN SERIOUS INJURY OR EVEN DEATH. I HAVE CONTACTED THE MANUFACTURER SEVERAL TIMES AND THEY HAVE CONTACTED THE DEALERSHIP. I JUST HAD THE OUTLANDER IN THE DEALERSHIP YESTERDAY FOR THE 3RD TIME, AND NEEDLESS TO SAY, THE PROBLEM IS STILL UNRESOLVED. ALIGNMENT HAS NOT SOLVED THE PROBLEM AND I AM TAKING IT BACK FOR THE 4TH TIME AND EXPECTING THE SAME END RESULTS.*AK

WHEN DRIVING VEHICLE PULLED TO THE RIGHT. CONSUMER TOOK VEHICLE TO DEALER FOR A WHEEL ALIGNMENT ON THREE OCCASSIONS, BUT PROBLEM RECURRED. *AK

WHILE MAKING A RIGHT TURN THE STEERING WHEEL WANDERED OFF ON ITS OWN. THE DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND DROVE IT TO THE DEALER. THE MECHANIC COULD NOT DUPLICATE THE PROBLEM. THE DRIVER INFORMED THE MECHANIC THE PROBLEM HAD OCCURRED MORE THAN ONCE AND THE PROBLEM HAS NOT BEEN RESOLVED. *JB

CONSUMER'S VEHICLE STOPPED AT A TRAFFIC LIGHT AND WAS REAR ENDED BY ANOTHER VEHICLE, CAUSING CONSUMER'S VEHICLE TO REAR END ANOTHER VEHICLE. UPON IMPACT, BOTH FRONT AIR BAGS DID DEPLOY. CONSUMERS HEAD HIT THE STEERING WHEEL. CONSUMER HAD THE VEHICLE TOWED TO THE DEALERSHIP. *AK

VEHICLE PULLS TO THE RIGHT FROM THE DAY I RECEIVED IT, RETURNED FOR SERVICE SEVERAL TIMES, STILL PULLS TO THE RIGHT. FRONT TIRES ARE WORN AFTER 29,000 MILES. LAST VISIT TIRES WERE ROTATED AND NOW THE VEHICLE PULLS VERY HARD TO THE LEFT. NOW I AM BRINGING IT BACK TO ROTATE THE TIRES BACK SO NOW IT WILL CONTINUE TO PULL TO THE RIGHT AGAIN I'M SURE. I DON'T FEEL SAFE DRIVING THIS VEHICLE.*AK

DRIFTS TO RIGHT-BEEN BACK 4 TIMES FOR THIS- NOW LAST TIME THEY SAY NOTHING IS WRONG AND IT NO LONGER DRIFTS-AS I DROVE OUT OF DEALER I LET GO OF WHEEL AND OFF IT GOES TO THE RIGHT...AGAIN..*AK