MY 2015 MINI COOPER 4 DOOR HARDTOP WAS PARKED IN MY GARAGE. I STARTED IT BUT HAD NOT PUT IT INTO GEAR YET. I OPENED THE DOOR AND GOT OUT (CAR DIDN'T BUDGE) AND AS I WALKED BACK TOWARDS THE REAR, THE CAR LURCHED OUT OF PARK AND REVERSED WHICH CAUSED IT TO PIN ME IN BETWEEN THE CAR AND THE GARAGE BEAM AS IT CONTINUED TO ROLL QUICKLY BACKWARDS AS IF SOMEONE WAS ACCELERATING. WHEN CONTACTING MINI, THEY HAD ONE OF THEIR INSPECTORS COME (NO DOCUMENTATION PROVIDED TO ME). I WAS CALLED (AGAIN NO DOCUMENTATION) AND TOLD THAT THE ENGINEER FOUND NO FAULT IN THE TRANSMISSION OR ELECTRICAL SYSTEM AND THAT THIS WAS NOT A DEFECT. THEY HAVE SINCE BEEN UNRESPONSIVE WITH PROVIDING DOCUMENTATION, HAVEN'T BEEN ALE TO ACQUIRE PARTS TO FIX MY DAMAGED VEHICLE AND REFUSE TO ACKNOWLEDGE THAT THERE IS SOMETHING WRONG WITH SELLING A CAR THAT CAN KILL PEOPLE AND TO NOT HAVE PARTS FOR 4 MONTHS! I HAD MY CAR FOR A TOTAL OF 2 MONTHS TOTAL DRIVE TIME. IT'S BEEN IN THE SHOP FOR 4 MONTHS WITH NO RESOLUTION IN SIGHT.
2015 Mini Cooper complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2015 record →
TL* THE CONTACT OWNS A 2015 MINI COOPER. THE CONTACT STATED THAT HE NOTICED THAT THE FRONT PASSENGER AND THE DRIVER SIDE CARPET WAS EXTREMELY WET. THE VEHICLE WAS TAKEN THE DEALER WHERE THE TECHNICIAN DRAINED THE TUBE LEADING FROM THE AIR CONDITION UNIT, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,500.
CPSC: MINI COOPER: CONSUMER STATED THE CRUISE CONTROL WOULD DISENGAGE. *SS THE CONSUMER STATED DISCOVERED WHEN USING THE CLUTCH AND DOWN SHIFTING THE CRUISE CONTROL DID NOT DISENGAGE. THE FIRST TIME HE TRIED THE CRUISE CONTROL, WHILE DOWN SHIFTING THE VEHICLE MAINTAINED SPEED AND SHOT FORWARD INSTEAD OF SLOWING DOWN. *JB
COMING UP TO AN INTERSECTION, THE CAR STARTED TO SLOW NORMALLY. THEN THE ABS KICKED IN AND THE CAR DID THE SHUDDER LIKE WHEN THE ABS IS ACTIVE. THEN THE ABS TURNED OFF AND THE BRAKES WENT SPONGY. THE CAR ROLLED INTO THE INTERSECTION THROUGH THE STOP SIGN. THIS HAPPENED SEVERAL MORE TIMES. WE BROUGHT THE CAR TO MINI OF AUSTIN IN TEXAS. THEY COULDN'T FIND ANYTHING WRONG. NO CODES WERE THROWN. MY WIFE TOO THE CAR BACK, AND DRIVE BACK TO SALT LAKE CITY, UTAH. SHE EXPERIENCED SUBSEQUENT IDENTICAL BRAKE FAILURES. WE TOOK THE CAR INTO MINI OF MURRAY. THEY HAVE HAD THE CAR A MONTH, AND CANNOT DUPLICATE THE ISSUE. CORPORATE MINI WILL NOT AUTHORIZE ANY PART REPLACEMENT AT ALL. THEY WANT US TO TAKE THE CAR BACK. I DON'T FEEL THAT IS A SMART OR SAFE IDEA.
CPSC:
TL* THE CONTACT OWNS A 2015 MINI COOPER. WHILE DRIVING AT HIGHWAY SPEEDS, THE CONTACT NOTICED AN ABNORMAL ROARING NOISE FROM THE REAR DRIVER SIDE OF THE VEHICLE. WHEN MAKING A TURN OR DRIVING OVER BUMPS AND DIPS IN THE ROAD, THE TIRES LOST TRACTION WITH THE ROAD AND CAUSED THE VEHICLE TO SKIP. THE VEHICLE WAS TAKEN TO THE DEALER AND DIAGNOSED AS A SUSPENSION FAILURE. THE VEHICLE WAS REALIGNED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,000. UPDATED 09/09/15*LJ UPDATED 11/27/2017*CN
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2015 Mini Cooper → · Every Cooper year → · How the figures are calculated →