POWER STEERING PUMP, NOISE, BINDING, AND EVENTUAL FAILURE. *TR
2003 Mini Cooper S complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2003 record →
2003 MINI COOPER S - POWER STEERING HAS REPEATEDLY FAILED AT HIGH AND LOW SPEED DRIVING. WIFE RAN ONTO SIDEWALK ONCE WHEN CONTROL WAS LOST. SMELLS LIKE SOMETHING IS BURNING WHEN DRIVING. STEERING FAILS. WHEN CAR COOLS CONTROL COMES BACK, BUT FAILS AGAIN AFTER LESS THAN A MILE. CALLED 3 DEALERSHIPS WHO ALL KNEW & HAD REPAIRED CARS WITH THE SAME ISSUES. ESTIMATED $1500-2000 OUT OF MY POCKET TO FIX WITH NO HELP FROM MANUFACTURER. I COMPLAINED THAT THE CAR HAD BARELY 40,000 MILES ON IT AND FAILURE SHOULD NOT BE OCCURRING ON GERMAN ENGINEERED CAR. ONE SERVICE TECH SAID "THE PROBLEMS ARE IN THE PUMPS AND THOSE AREN'T DESIGNED OR MANUFACTURED BY BMW, SO IT IS NOT BMWS' FAULT." BUT THEY ARE THE ONES WHO SOLD THESE CARS WITH THESES ISSUES FOR 4 YEARS. FLUSHED POWER STEERING FLUID MYSELF WHICH WAS BURNT AND BLACK. REPLACED WITH NEW RECOMMENDED FLUID. LASTED ABOUT 30 MILES BEFORE BURNING SMELL RETURNED AND STEERING PROBLEMS CONTINUED AS BEFORE. SAW ONLINE ARTICLE WHERE BMW CAUTIONED THAT 2002-2005 MINIS MAY HAVE STEERING ISSUES BUT NO RECALL WOULD BE ISSUED. THE ARTICLE ESTIMATED 225,000 CARS AT RISK AND A RECALL MIGHT DESTROY THE MINI LINE. SO BE IT. 2002 AND 2003 MODELS SHOULD BE INCLUDED IN INVESTIGATION OF 2004 AND 2005 MODEL YEARS. CONSIDERING SELLING THE CAR TO RECOUP INVESTMENT, BUT AFTER HEARING OF NUMEROUS STEERING FAILURES AND EVEN FIRES THAT TOTAL THE CARS AND EVEN BURN DOWN HOMES AND GARAGES WHERE THEY ARE PARKED MAKES ME FEEL LIKE I WOULD BE PUTTING SOMEONE ELSE UNWITTINGLY
DRIVING HOME YESTERDAY, MY 2003 MINI COOPER S SUDDENLY LOST POWER STEERING AS I WAS GOING AROUND A CURVE. I HAD TO MUSCLE THE CAR BACK INTO MY LANE TO AVOID HITTING THE CAR IN THE LANE BESIDE ME. I WAS ABOUT HALF A MILE FROM HOME AND MADE IT THERE WITHOUT FURTHER INCIDENT -- BUT TURNING AT SLOW SPEEDS WAS DANGEROUSLY DIFFICULT. I CONTACTED THE MINI REPAIR SHOP THIS MORNING AND THEY SAID THAT THIS INTERMITTENT UNEXPECTED LOSS OF STEERING CONTROL IS UNFORTUNATELY SOMEWHAT COMMON WITH MINIS. *TR
ON 5/26/10 LOST POWER STEERING WHILE DRIVING ON THE LONG ISLAND EXPRESSWAY. 141,000 MILES ON CAR. POWER STEERING ELECTRONIC PUMP REPLACEMENT COST $ 1005.00. *TR
POWER STEERING LOCK ON IT. *TR
COMPLETE FAILURE OF POWER STEERING PUMP WHILE DRIVING RESULTING IN ALMOST COMPLETE LOSS OF STEERING. POWER STEERING PUMP WAS REPLACED ONLY TO HAVE THE REMANUFACTURED UNIT FAIL 12 MONTHS LATER. UPON INVESTIGATION IT BECAME APPARENT THAT THIS IS A KNOWN PROBLEM FOR 2002-2006 MINI COOPERS. HAVE BEEN INFORMED THAT THIS PUMP DESIGN IS POOR AND PRONE TO FAILURE. *TR
TL*THE CONTACT OWNED A 2003 MINI COOPER S. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN AT APPROXIMATELY 25 MPH, THE POWER STEERING COMPLETELY MALFUNCTIONED. THE VEHICLE MOVED OFF THE ROAD AND CRASHED INTO A TELEPHONE POLE. THE CONTACT SUSTAINED MINOR INJURIES. THERE WAS NO POLICE REPORT FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 74,000. UPDATED 02/08/11*LJ UPDATED 04/21/11
2003 MINI COOPER S WITH 67,000K MILES, POWER STEERING PUMP FAILED AND CAUSED A SHORT CIRCUIT RESULTING IN A COMPLETE MELTDOWN. THE PUMP, HYDRAULIC LINES, COOLING FAN AND WIRING HARNESS WERE ALL BURNED OR MELTED. THERE WAS NO SYMPTOM OR INDICATION OF A FAILURE. CAR DROVE AND ACTED "NORMAL" PRIOR TO PARKING IT FOR THE DAY. WHEN I GOT BACK IN THE CAR, 8 HOURS LATER, NO POWER STEERING. IF IT HAD BEEN IN MY GARAGE WHEN THE SHORT/MELTDOWN OCCURRED, IT MAY HAVE CAUSED FIRE. MINIUSA BASICALLY SAID I WAS ON MY OWN DUE TO EXPIRATION OF MY WARRANTY. (60,000). *TR
DRIVING VEHICLE NORMALLY, POWER ASSIST FOR THE STEERING FAILS CAUSING GREATLY INCREASED EFFORT TO STEER. THIS IS ADDRESSED IN PE10038 BUT THE MODEL YEARS AFFECTED SHOULD INCLUDE 2002 AND 2003 AS THE ELECTRIC POWER ASSIST SYSTEMS WERE THE SAME. I HAVE NOT YET ATTEMPTED TO REPLACE ANY PARTS, ONLY HAVE CONFIRMED FLUID IS FULL AND BOTH COOLING FANS OPERATE. CYCLING THE IGNITION KEY BRIEFLY TO THE OFF POSITION WILL CAUSE POWER ASSIST TO RESUME. *TR
MY 2003 MINI COOPER S HAD A TOTAL FAILURE OF THE POWER STEERING PUMP. THE FAILURE OCCURRED WHILE DRIVING THE CAR AT APROX 60 MPH ON AN EXPRESSWAY NEAR BUFFALO, NY. THE PUMP WAS REPLACED BY ME AT A COST OF APROX $800.00. *TR
COMPLETE LOSS OF POWER STEERING WHEN WARM CAR IS STARTED. NOT A PROBLEM WHEN CAR IS COLD. REQUIRES APPROXIMATELY 1.5 HOURS FOR CAR TO COOL BEFORE CAR CAN BE STARTED AND SAFELY DRIVEN WITH POWER STEERING RESTORED. WILL BE REPLACING WITH OEM POWER STEERING PUMP. NEW PUMP IS APPROX $600 AND LABOR IS APPROX $150 AT INDEPENDENT MECHANIC. DEALER ESTIMATE IS APPROX $1300. OTHER FAMILY MEMBERS WILL NOT DRIVE CAR DUE TO FEAR THAT POWER STEERING WILL BE LOST WHILE DRIVING THOUGH THIS HAS NOT ACTUALLY HAPPENED. *TR
POWER STEERING PUMP ON MY 2003 MINI COOPER S STOPPED WORKING SUDDENLY ON THE FREEWAY. THERE WERE NO SIGNS INDICATING AN IMMINENT PROBLEM; IT JUST CUT ASSISTANCE TO STEERING AND FAILED COMPLETELY. EVEN THOUGH IT WAS DIFFICULT, I WAS ABLE TO DRIVE IT TO A MECHANIC TO GET A REPLACEMENT PS PUMP FOR $820. THIS SEEMS TO BE A VERY COMMON PROBLEM FOR THE MINI BRAND SINCE MORE AND MORE PEOPLE ARE REPORTING POWER STEERING PUMP FAILURES EVEN AT 40KMILES (IN MY CASE, THE CAR HAD 95KMILES WHEN THE PUMP FAILED). THE FAILURE OF THE POWER STEERING PUMP DOES POSE A SAFETY ISSUE, SINCE THE STEERING WHEEL BECOMES EXTREMELY HEAVY AND DIFFICULT TO TURN. *TR
MY MINI COOPER S HAS LESS THAN 27,000 MILES ON IT. IT HAS BEEN CAREFULLY DRIVEN AND HAS SUSTAINED NO CRASH DAMAGE. HAD SEVERAL WARNING LIGHTS COME ON THE CAR AND HAD FAILURES WITH THE ABS, STEERING ANGLE SENSOR, AND FRONT WHEEL SENSOR. IN ADDITION AND MOST IMPORTANTLY, I WAS TOLD THAT I HAD "MUSHROOMING" AND CRACKED FRONT SHOCK TOWER MOUNTS ON BOTH SIDES OF THE CAR, AND THAT ALONE WOULD COST OVER $1,400 TO REPAIR. I WAS TOLD THAT HITTING POTHOLES OR OTHER ROAD HAZARDS CAUSED THIS. IN ADDITION, THE DEALER, ROADSHOW MINI IN MEMPHIS, TN, STATED THAT THE SHOCK TOWERS AND FRONT BUSHINGS WERE CONSIDERED WEAR ITEMS, AND THAT THEY COULD BE REDAMAGED IMMEDIATELY IF THE CAR CAME IN CONTACT WITH ANOTHER POTHOLE. ADDITIONALLY, I WAS TOLD BY MINI USA THAT NO ENGINEERS OR NATIONAL REPRESENTATIVES COULD BE CONTACTED, AND THAT THE DEALER WOULD HANDLE ALL QUESTIONS AND CONCERNS. I ASKED IF THERE WERE ANY UPGRADES AND FIXES OFFERED BY MINI AND WAS TOLD THAT THERE WERE NONE. HOWEVER, THIS PROBLEM SEEMS TO BE FAIRLY COMMON, AND THERE ARE SEVERAL AFTERMARKET COMPANIES THAT ADDRESS THIS ISSUE,. THE SERVICE MANAGER AT THE DEALERSHIP STATED THAT HE SEES THIS PROBLEM ON 3-4 CARS IN THE SHOP EVERY MONTH. IT APPEARS THAT THIS IS A DESIGN FLAW, THAT THERE CAN BE STRUT COLLAPSE OR SUSPENSION FAILURE WHILE DRIVING, AND THAT MINI SHOULD HAVE ADDRESSED THIS PROBLEM WITH THESE CARS. FOR NORMAL DRIVING CONDITIONS TO HAVE RESULTED IN DEFORMED AND CRACKED STRUT TOWERS IS UNACCEPTABLE AND REPRESENTS A HAZARDOUS
POWER STEERING FAILURE. WHILE DRIVING THE MINI FOR ABOUT 20 MINUTES WE MADE A TURN ON OUR ROAD HOME AND THE POWER STEERING FAILED WITH NO WARNING WHATSOEVER! IT WAS ALMOST IMPOSSIBLE TO TURN THE WHEEL! WE FEEL VERY FORTUNATE BECAUSE WE LIVE ON A WINDY ROAD THAT HAS MANY LARGE REDWOOD TREES ON THE SIDES OF THE ROAD WITH A CREEK DOWN A RAVINE. WE COULD HAVE EASILY HIT ONE OF THOSE TREES HEAD ON. OR IF WE WEREN'T ABLE TO TURN THE WHEELS WE COULD HAVE ENDED UP AT THE BOTTOM OF A RAVINE IN THE CREEK! EXTREMELY DANGEROUS! *TR
2003 MINI COOPERS- POWER STEERING FAILED DURING EXIT FROM NYS THRUWAY-RAN OFF THE RAMP DUE TO UNEXPECTED LOSS OF STEERING POWER. NO DAMAGE OR INJURY- TURNED ENGINE OFF- RESTARTED- POWER STEERING BACK ON. CONDITION HAS OCCURRED SEVERAL TIMES SINCE. *TR
MY FRIEND AND I GOT INTO MY 03 MINI COOPER S THIS PAST WEEKEND. WE WERE DRIVING ALONG IL RTE 1 UNTIL I GOT UP TO A 2 WAY STOP. I WAS MAKING A LEFT TURN BUT I REALIZED I LOST ALL POWER TO MY POWER STEERING UNIT. I BARELY WAS ABLE TO MAKE THE TURN IN ORDER TO AVOID GETTING BROADSIDED BY A DODGE RAM BARRELING AT ME AT 60 MPHS. *TR
I PARKED MY 2003 MINI COOPER S AT WORK, AND SHUT THE CAR OFF. WHEN I GOT OUT OF THE CAR, I NOTICED THE POWER STEERING PUMP WAS STILL RUNNING. I WAS GOING INTO THE OFFICE GET A WRENCH TO DISCONNECT THE BATTERY, AND WITHIN 5 MIN, AN EMAIL WAS SENT OUT "2003 MINI COOPER HEAVILY SMOKING IN PARKING LOT." AS SOON AS I GOT OUT THERE, THE FIRE/SMOKE HAS BEEN PUT OUT BY A COOLANT LINE THAT SPLIT OPEN BY THE FIRE AND PUT THE FLAMES OUT. WHEN I LOOKED UNDER THE CAR, I COULD SEE THE POWER STEERING PUMP COMPLETELY BURNT. I FILED A CLAIM WITH MY INSURANCE COMPANY, AND SO FAR THIS IS OVER $4,000 WORTH OF DAMAGE. I AM FILING THIS COMPLAINT AS I HAVE DONE MUCH RESEARCH ON THE INTERNET AND HAVE FOUND THIS IS NOT A RARE INCIDENCE. IN FACT, IT IS VERY COMMON, AND BMW REFUSES TO RECALL THIS FAULTY DESIGNED PART. I AM JUST SO FORTUNATE THAT THIS DID NOT HAPPEN IN MY GARAGE. THIS NEEDS TO BE ADDRESSED AND INVESTIGATE BY SOMEONE OTHER THAN BMW, AS THEY HAVE STATED PUBLICLY THERE IS NO PROBLEM. I WILL PROVIDE ANY EVIDENCE NEEDED TO HELP THIS INVESTIGATION. THERE IS A MINI COOPER COMMUNITY THAT SHARES THEIR PROBLEMS AND FRUSTRATIONS HERE: HTTP://WWW.NORTHAMERICANMOTORING.COM/FORUMS/STOCK-PROBLEMS-ISSUES/73527-SPONTANEOUS-ENGINE-BAY-FIRES.HTML THE LIST IS ONLY GROWING, AS THIS IS A VERY COMMON ISSUE. I HOPE IT DOESN'T TAKE A DEATH FOR BMW TO RECOGNIZE THERE IS AN ISSUE. *TR
POWER STEERING PUMP ON MY 2003 MINI COOPER S FAILED, VERY HARD TO STEER ONCE FAILED, NOW I'M HAVING THE SAME FAILURE AGAIN AFTER REPLACING IT LAST YEAR. READ ON THREADS AND OWNERS EVERYWHERE ARE HAVING THE SAME PROBLEMS. *TR
TL* THE CONTACTS OWNS A 2003 MINI COOPER S. THE CONTACT STATED THE POWER STEERING FAILED INTERMITTENTLY. HE CONFIRMED THAT WHEN SHUTTING OFF THE ENGINE FOR A FEW MOMENTS THE POWER STEERING WOULD RESET ITSELF ONCE IT RESTARTED. NEITHER THE DEALER NOR MANUFACTURER WAS CONTACTED TO REPORT THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 80,000. UPDATED 11/03/10. *LJ
2003 MINI COOPER S. MY WIPER MOTOR DIED IN A HEAVY RAINSTORM, OR SO I THOUGHT. DRIVING WITHOUT THE WIPERS IN HILO, HI WHERE I LIVE WITH 140" A YEAR OF RAIN CAN BE DEADLY WHEN WIPERS DON'T WORK. IT IS A WELL DOCUMENTED DEFECT AFFECTING ALL ORIGINAL 02-06 MINIS. SEE HERE FOR DETAILS. I REPAIRED MINE SIMPLY BY GROUNDING THE WIPER MOTOR TO ANYWHERE ELSE ON THE CAR. I HAD TO DRIVE 3 WEEKS WITHOUT WIPERS BEFORE I COULD FIX THIS. DEALERS CHARGE $600 TO FIX IT AND IT IS A DESIGN DEFECT AND THE MOTOR IS NOT ACTUALLY DEAD. IT IS A POOR, AND POTENTIALLY DEADLY DESIGN. I GUESS I COULD HAVE SPENT A COUPLE THOUSAND RENTING A CAR FOR THAT TIME, OR JUST SPENT $600 RIGHT AWAY AND ANOTHER $500 ON THE CAR TO GET IT FIXED. I TOOK MY CHANCES, SO WILL MANY OTHERS. THERE WERE PLENTY OF TIMES I COULDN'T SEE WELL AND HOPED FOR THE BEST. HERE IS THE SITE WITH LOTS OF INFO ABOUT IT. HTTP://WWW.MINI2.COM/FORUM/FIRST-GENERATION-FAULTS-FIXES/141234-WIPER-MOTOR-FAILURE-2.HTML HTTP://WWW.NORTHAMERICANMOTORING.COM/FORUMS/1ST-GEAR/83170-MY-WINDSHIELD-WIPER-MOTOR-DIED-IN-A-STORM-AT-NIGHT.HTML. *TR
SUDDEN FAILURE OF POWER STEERING ASSIST IN TRAFFIC I WAS BARELY ABLE TO CONTROL CAR.
2003 MINI COOPER S, 90000 MILES. POWER STEERING WHEEL FAILURE DURING NORMAL DRIVING. THE STEERING WHEEL IS EXTREMELY HARD TO TURN MANUALLY, THUS CAUSING PANIC AND REAL DANGER, BECAUSE THE CAR SWERVED OUT OF A TURN. DEALER SAYS IT IS A COMMON ISSUE, AND NEED TO REPLACE THE FAN OR PUMP, REPAIR PRICE $1300. MINI NEEDS TO RECALL THE CAR. *TR
MY 2003 MINI COOPER S SPONTANEOUSLY CAUGHT FIRE WHILE PARALLEL PARKING IN LOS ANGELES, CA. THE POWER STEERING PUMP FAILED, A FIRE SHORTLY FOLLOWED. THE LOS ANGELES FIRE DEPT. WAS PHONED. CAR NEEDED TO BE TOWED. *TR
TL*THE CONTACT OWNS A 2003 MINI COOPER S PURCHASED NEW. HE STATED WHILE TRAVELING AT SPEEDS OF LESS THAN 65 MPH, THE VEHICLE BEGAN PULLING TO THE RIGHT. SHORTLY AFTER THAT THE BATTERY CHARGING WARNING LIGHT ILLUMINATED AND THE CONTACT IMMEDIATLEY SMELLED A BURNING ODOR. HE PULLED OVER AND FOUND THERE WAS A FIRE COMING FROM UNDER THE HOOD. THE FIRE DEPARTMENT ARRIVED SHORTLY AFTER HOWEVER HE HAD ALREADY EXTINGUISHED THE FIRE. THE INSURANCE COMPANY AND MECHANIC DETERMINED THE FIRE WAS A RESULT OF A FAULTY POWER STEERING PUMP COOLING FAN. THE VEHICLE WAS REPAIRED UNDER HIS INSURANCE COMPANY. THE FAILURE AND CURRENT MILEAGES WERE UNDER 88,000.THE VIN WAS NOT AVAILABLE.
FAILURE OF 2003 MINI COOPER MANUAL TRANSMISSION. MY CAR HAS BEEN UNDER REGULAR MAINTENANCE. I FIRST NOTICED THE CAR LOSING POWER GOING UPHILL, THEN IT BECAME DIFFICULT TO PUT THE CAR IN GEAR. NEXT MORNING I WAS UNABLE TO GET INTO REVERSE, WAS EXTREMELY DIFFICULT TO SHIFT AND SOME GEARS COULD NOT BE ENGAGED. AT A STOP LIGHT I BEGAN HEARING A VERY LOUD GRINDING NOISE, LIKE METAL IN A BLENDER, THE CAR WOULD NOT ENGAGE IN GEAR, I HAD TO BE PUSHED OUT OF THE INTERSECTION. THE DEALER OFFERED NOTHING. MY PRIVATE MECHANIC FOUND METAL SHREDS THROUGHOUT THE TRANSMISSION. SAID A BEARING HAD COME LOOSE AND DESTROYED THE INTERIOR OF THE TRANSMISSION, ALL AT 65K MILES. HE ALSO SAID THE ENGINE COULD HAVE FAILED WHILE ON THE FREEWAY AT HIGH SPEEDS AND THIS COULD HAVE BEEN LIFE ENDANGERING. ALSO THE POWER STEERING PUMP WENT AT 30K MILES. BOTH VERY COSTLY REPAIRS AND THE TRANSMISSION LOCKING UP A VERY SERIOUS LIFE THREAT. THE REPLACEMENT COSTS FOR THE TRANSMISSION WERE $3K AND THAT WAS FROM A PRIVATE MECHANIC. ONLINE RESEARCH SHOWS A PLETHORA OF CONSUMER COMPLAINTS AND INFORMATION THAT MINI COOPER KNOWS ABOUT THIS. NEITHER THE LOCAL DEALER NOR CORPORATE OFFICE WOULD OFFER ANY HELP IN REPLACEMENT COSTS. *TR
DRIVING HOME AS USUAL, WHEN I TURNED TO BACK-IN TO THE DRIVEWAY AND THE POWER STEERING WENT OUT. VERY DIFFICULT TO MANEUVER CAR INTO THE DRIVEWAY. LEFT CAR OVERNIGHT AND TRIED AGAIN NEXT DAY. FINE THE NEXT DAY, BUT HAPPENED AGAIN THE FOLLOWING DAY. 2003 MCS 31,700 MILES. LOOKING INTO CAUSE OF FAILURE. *TR
POWER STEERING GOES OUT WITHOUT WARNING LEAVING CAR DIFFICULT TO CONTROL. *TR
TOOK 2003 MINI COOPER S TO PERFORMANCE DRIVING SCHOOL AND HAD POWER STEERING PUMP CATCH ON FIRE. *TR
IRONICALLY, I FIRST LOOKED AT THIS COMPLAINT SITE TWO DAYS AGO AS I FIRST LEARNED ABOUT ITS EXISTENCE FROM THE APRIL 2009 ISSUE OF CONSUMER REPORTS. I FELT GOOD THAT THE TWO MOST FREQUENTLY NAMED COMPLAINTS FOR MY MODEL AND YEAR HAD NOT OCCURRED. SO, TODAY THAT GOOD FEELING ENDED, AS ONE OF THE COMMON OCCURRENCES HAPPENED TO ME - A COINCIDENCE? OR THE MINI GODS REVENGE? TO CONTINUE: I NOTICED THAT AFTER I SHUT OFF THE CAR, SOMETHING WAS STILL RUNNING FOR A LONG TIME AFTERWARDS. OPENING THE HOOD, I REALIZED THAT IT WAS PROBABLY THE POWER STEERING PUMP THAT WAS NOT TURNING OFF, AND KNEW FROM READING THIS SITE, THAT IT WOULD LEAD TO BATTERY FAILURE AT A MINIMUM, AND A FIRE AT WORST CASE. SO, I IMMEDIATELY DROVE TO THE DEALER - HERB CHAMBERS MINI OF BOSTON - AND LEFT IT FOR REPAIR. THE CALL I RECEIVED THIS AFTERNOON THAT IT WAS IN FACT THE POWER STEERING PUMP WHICH WOULD NOT TURN OFF AND THAT IT WOULD COST $1100 TO REPLACE WAS DEVASTATING. THE MINI HAS ABOUT 46,000 MILES ON IT AND THIS IS THE FIRST REAL REPAIR NECESSARY FOLLOWING THE WARRANTY PERIOD. GIVEN THAT THERE ALREADY ARE 8 OTHERS WITH THE SAME ISSUE JUST ON THIS COMPLAINT FORUM, I WOULD EXPECT THAT MINI WOULD DO MORE ABOUT WHAT IS OBVIOUSLY A DEFECTIVE PART. *TR
POWER STEERING FAILED ON A 2003 MINI COOPER S WITH 51,586 MILES. *TR
I PURCHASED MY '03 MINI COPPER S WITH 49K FROM A HONDA IN MECHANICSBURG, PA DEALER IN AUGUST. IN DECEMBER, I PURCHASED TIRES AND THEN WENT TO A SELF-SERVICE CARWASH AFTERWARD. WHEN I GOT HOME AND BEFORE I PUT IT IN THE GARAGE, I TOOK OUT THE HOSE AND WASHED OFF THE WHEELS AND UNDER THE CAR. DURING THE PROCESS THERE WAS WHITE SMOKE, WHICH I THOUGHT WAS STEAM FROM THE WATER HITTING THE MANIFOLD. I PUT THE CAR IN THE GARAGE AND LATER WHEN MY WIFE CAME HOME SHE COMMENTED ON THE SMOKE AND MIST IN THE GARAGE (IT WAS QUITE COLD THAT NIGHT.) THE NEXT DAY WHEN I PULLED THE CAR OUT, THE STEERING WAS VERY STIFF AND I ONLY DROVE IT OUT THE DRIVEWAY AND ON THE ROAD BEFORE I REALIZED THE POWER STEERING WAS COMPLETELY OUT. I DROVE IT ABOUT 15 MILES TO THE DEALER AFTER CHECKING FUSES AND DETERMINING THAT THE PROBLEM WAS BEYOND MY MECHANICAL SKILLS. THE POWER STEERING PUMP, FAN AND HARNESS WERE REPLACED ALONG WITH THE BATTERY (SHORTED OUT). INSURANCE ADJUSTERS FROM HONDACARE (EXTENDED WARRANTY), STATE FARM INSURANCE COMPANY (MY COMPREHENSIVE INSURANCE) AND THE DEALERSHIP DETERMINED THAT THE POWER STEERING PUMP HAD CAUGHT FIRE. THEIR CONJECTURE WAS THAT I HAD PUT OUT THE FIRE WITH THE HOSE WHEN I SPRAYED UNDER THE CAR. HONDA CARE PAID $1999 FROM EXTENDED WARRANTY FOR THE POWER STEERING PUMP, BATTERY, POWER STEERING HARNESS AND FAN. A TOTAL OF $2700 ADDITIONAL FROM STATE FARM COMPREHENSIVE INSURANCE (HONDACARE EXTENDED WARRANTY WOULD NOT COVER HARNESS, TOWING AND DIAGNOSTIC WORK FROM THE MINI D
MY 2003 MINI COOPER S HAS 41,000 MILES. ON 2/2/09, THE POWER STEERING FAILED AND I HAD A TOUGH TIME KEEPING THE CAR IN CONTROL. I WENT HOME, RE-STARTED THE CAR AND THE POWER STEERING WAS FUNCTIONAL. I TOOK IT IN FOR REPAIR ON 2/5/09, THE POWER STEERING PUMP AND LINES WERE REPLACED. *TR
CONSUMER WANTS TO KNOW IF THERE ARE ANY RECALLS FOR 2003 MINI COOPER S. CONSUMER STATES THAT HER SON WAS KILLED WHILE DRIVING HIS MINI COOPER S BACK IN JULY 2008. *NJ THE CONSUMER WAS TOLD HER SON LOST CONTROL OF THE VEHICLE. THE CONSUMER DISCOVERED RECALL 03V086000 AND WANTED TO KNOW COULD THE RECALL HAVE BEEN A CONTRIBUTING FACTORY. *JB
SEVEN MONTHS PREGNANT AND LOCKED INSIDE OF MY 2003 MINI COOPER S BECAUSE THE CABLES INSIDE THE DOOR FROZE. HUSBAND HAD TO PULL ME OUT OF THE CAR VIA THE DRIVER'S WINDOW BECAUSE THERE WAS NO OTHER WAY OUT. ABLE TO INITIALLY GET IN AND OUT OF CAR BUT WITHIN A FEW MINUTES, THE DOORS FROZE AND I WAS STUCK. TALKED TO MINI USA AND DEALERSHIP AND BOTH SAID NEVER HEARD OF IT EVEN THOUGH NUMEROUS BLOGS AND COMPLAINTS EXIST FOR MINI COOPER S MADE BEFORE 04/2004. VERY WORRIED IN CASE OF EMERGENCY AND ME AND MY UNBORN CHILD NEED TO GET OUT. ALSO HAVE HAD MY TWO AND FOUR YEAR OLD GIRLS IN THE CAR WITH ME. FORTUNATELY DIDN'T HAPPEN WHEN THEY WERE PRESENT. *TR
THE ONLY EVENTS LEADING TO THIS PROBLEM WERE NORMAL, EVERYDAY DRIVING AND ROUTINE, FACTORY RECOMMENDED SERVICE. THE FAILURE APPEARS TO HAVE INITIATED AT THE COOLING FAN FOR THE ELECTRIC POWER STEERING PUMP. WHEN THE FAN SEIZES, THE PUMP OVERHEATS CAUSING AN ELECTRICAL SHORT IN THE PUMP ELECTRONICS. THIS CONDITION CAUSES THE PUMP TO RUN NONSTOP EVEN WITH THE IGNITION TURNED OFF AND THE KEY OUT. THIS IN TURN RUNS THE BATTERY DOWN AND CAN POSSIBLY LEAD TO A FIRE. THE DEALER REPLACED THE POWER STEERING PUMP, THE POWER STEERING PUMP COOLING FAN AS WELL AS THE BATTERY SINCE IT'S USABLE LIFE WAS DIMINISHED FROM THE EXCESSIVE DRAW. OLD PART IS NOT AVAILABLE AND NONE OF THIS WAS OFFERED AS A WARRANTY ITEM. *TR
FOR THE PAST 2 YEARS THE AIR CONDITIONING HAS BEEN INTERMITTENT. THE LIGHTS FOR THE FAN AND TEMPERATURE REMAIN ON BUT NO AIR BLOWS COLD OR HOT. SOMETIMES IT GOES BACK ON BY ITSELF AFTER A FEW MINUTES OF DRIVING. SOMETIMES SLAPPING THE PASSENGER SIDE OF THE MIDDLE COLUMN (WHERE THE CONTROLS AND RADIO ARE) MAKES IT COME BACK ON. AND SOMETIMES IT STAYS OFF FOR A DAY OR TWO BEFORE SPONTANEOUSLY COMING BACK TO LIFE. ITS GOTTEN TO THE POINT WHERE I HAVE A HARDCOVER BOOK WITH ME AT ALL TIMES TO DO THE SLAPPING. I LIVE IN AUSTIN AND THE CLOSEST DEALER IS IN SAN ANTONIO, NEARLY 90 MILES AWAY. THE TWO TIMES I DROVE THERE WITH THE PROBLEM, IT WORKED FOR THEM. I EVEN HAVE DOCUMENTATION FROM THE DEALER THE PROBLEM WAS AN ISSUE BACK WHEN THE CAR HAD 34,000 MILES. WE NEVER KNOW WHEN THE AIR CONDITIONING WILL GO OUT. CONSIDERING THE TEMPERATURE IN AUSTIN HAS HIT 100 NEARLY 50 TIMES THIS SUMMER, DO YOU BLAME US FOR NOT WANTING TO DRIVE THE CAR. PLEASE OFFER US SUGGESTIONS TO HAVE MINI USA PAY FOR THIS. ITS BEEN AN ONGOING PROBLEM FOR 2 YEARS. THE 90 MINUTE DRIVE TO SAN ANTONIO IS HOT AND THERE'S NO GUARANTEE THE AC WILL MISBEHAVE ONCE WE GET THERE. GROUND BREAKING ON THE AUSTIN MINI DEALERSHIP IS ON HOLD SO WE'RE AT THE MERCY OF THE SAN ANTONIO DEALERSHIP. *TR
I'VE BEEN FOLLOWING BLOGS ABOUT MINI COOPERS GOING ON FIRE SINCE I OWNED ONE, AND I NEVER THOUGHT IT WOULD HAPPEN TO ME. WELL, I HAD JUST GOTTEN BACK HOME FROM SCHOOL WHEN I SMELL SOMETHING LIKE WIRING BURNING IN MY CAR, SO I KILLED THE ENGINE AND OPENED THE HOOD. POWER STEERING STILL RUNNING AND SMOKING, SO I CALLED MY DAD TO HELP ME. HE DISCONNECTED THE BATTERY AND STOPPED THE EPS PUMP FROM BEING CONSUMED ON FIRE. THIS SHOULD NOT BE HAPPENING, THE BMW-MINI FIRM SHOULD TAKE RESPONSIBILITY AND NOT LET THEIR CLIENTS SUFFER THE AFTERMATH. THIS IS SURELY A RECALL, NO ONE HAS DIED YET, THANKS GOD, BUT LET'S BE SERIOUS FOLKS. SINCE NEW PUMP AT DEALER IS $650.00 CALLED JUNK YARDS AND PART IS NOT READILY AVAILABLE AND IF AVAILABLE JUNK YARDS CHARGE VERY CLOSE TO A NEW ONE FOR A USED ONE. I WAS NOT ABLE TO ACQUIRE ONE ON MY STUDENT STATUS, SO I DON'T HAVE A VEHICLE TO GET TO SCHOOL; DAD HAS TO DROP ME OFF FOR NOW. *TR
TL*THE CONTACT OWNS A 2003 MINI COOPER S. WHILE THE CONTACT'S WIFE WAS DRIVING 60 MPH, THE WHEEL AND TIRE DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER AND HAS NOT BEEN DIAGNOSED AT THIS TIME. THE CONTACT WAS INFORMED THAT THE COST FOR THE REPAIR WOULD RANGE FROM $3,000 - $5,000. THE AFFECTED COMPONENTS WERE THE STEERING, BRAKES, SUSPENSION, AND SHOCKS. A POLICE REPORT WAS FILED AND THE CONTACT HAS PICTURES AVAILABLE. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 30,000.
COMPLETE AND INSTANT POWER STEERING FAILURE WITH NO WARNING OF ANY KIND. REQUIRED CONSIDERABLE ARM STRENGTH TO CONTROL VEHICLE. *TR
THE POWER STEERING SUDDENLY WENT OUT ON FRIDAY, JUNE 27, 2008 CAUSING DIFFICULTY IN STEERING AND NEARLY CAUSING AN ACCIDENT. AS I TURNED INTO MY HOME DRIVEWAY. UPON TOWING THE VEHICLE TO CREVIER AUTO IN SANTA ANA, CALIFORNIA ON FRIDAY AFTERNOON/EVENING, CREVIER WAS UNABLE TO LOCATE THE VEHICLE. ON MONDAY, JUNE 30, AFTER MUCH CONSTERNATION, CREVIER FINALLY LOCATED THE VEHICLE AS THEY HAD IT ON THEIR PREMISES SINCE THE PREVIOUS FRIDAY. TUESDAY, JULY 1, A SERVICE TECHNICIAN NOTIFIED ME THAT THE POWER STEERING PUMP HAD GONE OUT ON THE 2003 MINI COOPER S. THE VEHICLE HAS LESS THAN 50,000 MILES ON IT AND HAS BEEN DRIVEN GENTLY THROUGHOUT ITS LIFETIME. *TR
WHILE DRIVING THE CAR TO THE DEALERSHIP FOR SERVICE I HEARD A LOUD NOISE AND FELT A SHUTTER, THEN A LOSS OF POWER AND SMOKE TO THE REAR OF THE CAR. I TURNED MOTOR OFF AND COASTED TO THE SIDE OF THE ROAD TO MAKE SURE EVERYTHING WAS OK. ONCE STOPPED, I TRIED TO RESTART THE CAR. SAW MORE SMOKE AND SPARKS FROM THE TAIL PIPE. I THEN SAT AND STARTED TO CALL A TOW TRUCK, WHEN I NOTICED FLAMES COMING FROM THE HOOD SCOOP. I POPPED THE HOOD AND UPON OPENING IT, NOTICED A FIRE AT THE FRONT OF THE MOTOR, DIRECTLY IN FRONT OF THE SUPERCHARGER. I WAS UNABLE TO PUT OUT THE FLAME, SO I CALL 911 AND THE FIRE DEPARTMENT WAS ON SITE TO PUT OUT THE FIRE IN A FEW MINUTES, BUT BY THEN THE ENTIRE ENGINE COMPARTMENT WAS ENGULFED IN FLAMES. ALLSTATE CALLED IT A TOTAL LOSS. *TR
THE DRIVER'S SIDE (POWER) WINDOW OF MY 2003 MINI COOPER S (50K MI) FAILED TO OPERATE PROPERLY WHILE IN AN UP POSITION. THIS IS SOMETHING THAT PROVES INCONVENIENT, TO SAY THE LEAST, PARTICULARLY WHEN ENTERING/EXITING PARKING GARAGES AND TOLL BOOTH STATIONS. MY MECHANIC WILL REPLACE THE MOTOR AND REGULATOR FOR $600. GIVEN THE AMOUNT OF GROUSING I'VE SEEN ON THIS SUBJECT, I SHOULD THINK THAT BMW SHOULD STAND BY ITS PRODUCT. *TR
THE POWER STEERING PUMP FAILED SUDDENLY AND UNEXPECTEDLY (NO WARNING) WHILE DRIVING, MAKING THE STEERING WHEEL SIGNIFICANTLY MORE DIFFICULT TO TURN AND DRIVING THE VEHICLE SIGNIFICANTLY MORE DANGEROUS. *TR
SUDDEN AND INTERMITTENT POWER STEERING FAILURE MAINTAINING CONTROL OF VEHICLE BECAME DIFFICULT SCHEDULED FOR REPAIR. *TR
TL*THE CONTACT OWNS A 2003 MINI COOPER S. WHILE DRIVING 40 MPH, THE VEHICLE CAUGHT FIRE. THE CONTACT PULLED OVER AND DOUSED THE VEHICLE WITH A BUCKET OF WATER. THE DEALER AND THE POLICE WERE NOT NOTIFIED. THE VEHICLE IS PARKED IN HIS GARAGE. THE CONTACT DISCOVERED FROM THE NHTSA WEBSITE THAT THERE ARE APPROXIMATELY EIGHT OTHERS WHO HAVE FILED COMPLAINTS REGARDING THE SAME FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 58,000.
WE HAVE A 2003 MINI COOPER S THAT SPONTANEOUSLY CAUGHT ON FIRE TODAY. I WAS DRIVING ABOUT 40 MPH WHEN I SMELLED SOMETHING AND THE POWER STEERING JUST QUIT WORKING. I CAME TO A STOP, THEN SMOKE CAME OUT FROM THE SIDE OF THE CAR. I PULLED INTO A PARKING LOT AND OPENED THE HOOD - THERE WAS A FIRE UNDER THE EXHAUST BY THE POWER STEERING PUMP. I WAS ABLE TO GET A BUCKET OF WATER AND PUT THE FIRE OUT. I GOT ON THE INTERNET AND THERE ARE AT LEAST TWO SITES (SEE: HTTP://WWW.CONSUMERAFFAIRS.COM/AUTOMOTIVE/MINI.HTML HTTP://WWW.NORTHAMERICANMOTORING.COM/FORUMS/SHOWTHREAD.PHP?S=015B1E186260B0639D13CF8A7D6522DD&T=73527&PAGE=8 WHERE MANY PEOPLE HAVE HAD SIMILAR ISSUES. WHAT DOES IT TAKE FOR A RECALL? I HAVE NOT SEEN ANY DEATHS, BUT SEVERAL REPORTS OF FIRES. IF I HAD BEEN DRIVING 70 ON THE INTERSTATE WHEN THE POWER STEERING QUIT AND THE CAR CAUGHT ON FIRE, IT COULD HAVE BEEN A DISASTER. PLEASE DO SOMETHING ABOUT THIS. I SEE WHERE AN INVESTIGATION WAS OPENED IN APRIL (PE07022), BUT PLEASE MOVE ON THIS. I AM VERY AFRAID THE NEXT PERSON WILL NOT BE SO LUCKY. *JB
2003 MINI COOPER S. BOTH WINDOWS ARE STUCK AND DO NOT WORK. HAD BOTH MOTORS REPLACED UNDER WARRANTY. WINDOWS HAVE FAILED AGAIN AND NOW THE CAR'S WARRANTY HAS EXPIRED. *TR
PARKING THE VEHICLE AFTER A 35 MI COMMUTE TO WORK WITH THE IGNITION WAS TURNED OFF THE ELECTRO HYDRAULIC STEERING PUMP CONTINUED TO RUN. THE ONLY WAY TO TURN THE PUMP OFF AND AVOID OVERHEATING WAS TO DISCONNECT THE BATTERY. THE FAILURE WAS CORRECTED BY REPLACEMENT OF THE ELECTO HYDROLIC STEERING PUMP. OLD PART IS NOT AVAILABLE. *AK
POWER STEERING FAILURE AND SOON AFTER ELECTRICAL SMELLING SMOKE STARTED TO COME OUT FROM UNDER THE HOOD. UPON INSPECTION AT THE DEALERSHIP SOME OF THE WIRES HAD MELTED AND THE POWER STERRING MOTOR WAS BURNT OUT.
2003 MINI COOPER S I DROVE TO WORK AS ON ANY OTHER DAY AND PULLED INTO MY USUAL PARKING SPOT. ABOUT 10 MINUTES LATER MY CAR ALARM WENT OFF. WHEN I WENT OUTSIDE TO CHECK, ALL THE ELECTRICAL SYSTEMS WERE GOING NUTS - DOOR LOCKS, LIGHTS, THE ALARM, ETC. I SAW A LITTLE BIT OF SMOKE COMING FROM UNDER THE HOOD. I POPPED THE HOOD AND BOOT, PULLED OUT MY FIRE EXTINGUISHER, BUT DIDN'T SEE FLAMES. I SMELLED ELECTRICAL FIRE, AND SAW A WHISP OF SMOKE BUT THAT WAS IT. I EMPTIED THE BOOT AND TRIED TO DISCONNECT THE BATTERY (I HEARD SOMETHING 'WHIRRING' AND REALIZED THAT THE ELECTRICAL SYSTEM WAS OBVIOUSLY MALFUNCTIONING.) I COULDN'T DISCONNECT IT MANUALLY SO I LEFT IT AND CHECKED THE ENGINE BAY AGAIN. STILL NO FLAME, BUT MORE SMOKE. I RAN INSIDE AND ASKED A CO-WORKER TO CALL THE FIRE DEPARTMENT. THEN GRABBED MY PHONE AND RAN BACK OUT. ANOTHER CO-WORKER CAME OUT WITH ME AND HELPED ME GET THE FIRE EXTINGUISHER WORKING; NOW WE COULD SEE SOME SMALL FLAMES COMING FROM BELOW THE AIRBOX. I USED UP THE EXTINGUISHER BUT THERE WAS STILL A LITTLE FIRE. FORTUNATELY IT WORKED ITSELF OUT... THEN THE FIRE DEPARTMENT SHOWED UP. THEY DISCONNECTED MY BATTERY AND HAD A LOOK. THEY SAID THAT USING THE EXTINGUISHER DEFINITELY KEPT IT FROM SPREADING. THEY FILED A REPORT BUT TO MY KNOWLEDGE THERE WAS NO POLICE REPORT. THE DAMAGE STARTED WITH THE POWER STEERING PUMP IGNITING. THE PUMP WAS REPLACED ALONG WITH SOME WIRING HARNESSES AND A FEW OTHER ASSORTED PARTS. THE ENGINE BAY WAS DETAILED TO GET ALL THE FIRE EXTIN
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2003 Mini Cooper S → · Every Cooper S year → · How the figures are calculated →