THE LOCATION OF THE BRAKE AND ACCELERATOR ARE TOO CLOSE AND ARE AT THE SAME HEIGHT. ON SEVERAL OCCASIONS WHILE STOPPING THE FOOT STAYS ON PART OF THE ACCELERATOR PEDAL AND ACTUALLY INCREASES THE ENGINE SPEED WHILE TRYING TO BRING THE VEHICLE TO A COMPLETE STOP. WHEN LOOKING AT THE LOCATION OF THE TWO PEDALS IT LOOKS LIKE A DESIGN ISSUE. THIS VEHICLE IS DRIVEN BY THREE PERSONS AND ALL HAVE HAD THE SAME PROBLEM. DISCUSSED THIS WITH THE DEALER REPRESENTATIVE AND HE INDICATED NOTHING WAS WRONG WITH THE VEHICLE (BREAKING SYSTEM) AND IT WAS SOMETHING THE DRIVERS WOULD HAVE TO BE AWARE OF WHEN STOPPING THIS VEHICLE.*AK
2000 Mercury Sable complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →
CONSUMER STATES THAT BRAKE PEDAL AND GAS PEDAL ARE TOO CLOSE TOGETHER . WHEN DRIVER HIT THE BRAKE PEDAL, HE ACCIDENTLY HIT THE GAS CAUSING VEHICLE TO JUMP THE CURB AND RUN INTO THE SIDE OF A CHURCH. *JB *YH
ON SEVERAL OCCASIONS, WHEN CONSUMER HITS THE BRAKE PEDAL HE SIMULTANEOUSLY HITS THE GAS PEDAL, ALTHOUGH DEALER SAID IT WAS PEDAL FADE, CONSUMER FEELS BOTH PEDALS ARE TOO CLOSE TOGETHER DUE TO THE FACT THAT HIS FOOT IS NOT IN THE MIDDLE OF THE BRAKE PEDAL, INSTEAD HITTING THE GAS PEDAL; CONSUMER HAS TO MAKE A CONSCIOUS EFFORT TO MOVE FOOT TO THE MIDDLE BUT ON RARE OCCASIONS CONSUMER CAN STILL HIT THE GAS PEDAL BUT KNOW TO MOVE HIS FOOT FAST. *TT
PE 02 035: BRAKE/ACCELERATOR PEDAL SEPARATION: "ADJUSTABLE PEDAL;" WHILE APPLYING BRAKE PEDAL, FOOT SIMULTANEOUSLY APPLIED TO THE ACCELERATOR PEDAL AND FORCED VEHICLE INTO A REAR END COLLISION. DEALER AND MANUFACTURER WERE NOT NOTIFIED AT THIS TIME. *AK *YD
SEVERAL TIMES I'VE APPLIED THE BRAKE PEDAL AND THE CAR CONTINUED TO MOVE FORWARD, IT IS MY BELIEF THAT THE BRAKE AND ACCELERATOR PEDALS MAY BE TOO CLOSE.*AK
WHILE PULLING OUT OF A GAS STATION CONSUMER TRIED TO STEP ON THE BRAKE, BUT INSTEAD HIT BOTH, GAS PEDAL AND THE BRAKE PEDAL, AND RAN INTO A TELEPHONE POST.*AK
AFTER PULLING INTO GARAGE VEHICLE SUDDENLY ACCELERATED AND WENT THROUGH THE GARAGE WALL. DEALER AND MANUFACTURER WERE NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFROMATION.*AK
BRAKE AND GAS PEDALS ARE DESIGNED TOO CLOSELY TOGETHER. DRIVER CAN APPLY BOTH AT SAME TIME OR GAS PEDAL WHEN INTENDING TO APPLY BRAKES. *AK
AFTER READING A RECENT NEWS ARTICLE ABOUT THIS SAFETY CONCERN I WANTED TO REPORT MY EXPERIENCE WITH MY 2000 MERCURY SABLE IN INTEREST IN HAVING THE DESIGN FLAW FIXED. WHILE ATTEMPTING TO STOP AT AN INTERSECTION BY STEPPING ON THE BRAKE PEDAL, THE GAS PEDAL ALSO BECAME PRESSED CAUSING THE CAR TO ACCELERATE AND LUNGE FORWARD AS THE BRAKING ACTION AND ACCELERATION ACTION OPPOSED EACH OTHER. I'M CONCERNED THAT INHERENT IN THE CARS' DESIGN THE PEDALS ARE LOCATED TOO CLOSE TOGETHER, CREATING A SAFETY CONCERN. I WAS ABLE TO REACT QUICKLY ENOUGH TO PUT THE CAR IN NEUTRAL AND STOP THE CAR BEFORE HITTING THE CAR IN FRONT OF ME. . ONLY TO REALIZE AFTER THE FACT THAT WHAT HAD HAPPENED IS THAT MY FOOT WAS PRESSING BOTH PEDALS WHILE ATTEMPTING TO STOP. CAR HAS ADJUSTABLE PEDALS.*AK
THERE IS SLIPPAGE ON DRIVE SHAFT AT VERY LOW SPEEDS WHICH CAN CAUSE VEHICLE TO SPEED UP. CONTACTED DEALER. *AK
ON TWO OCCASIONS ON MARCH 18, 2002, AND ONE OCCASION ON MARCH 25, 2002 VEHICLE FAILED TO START WHILE ON A TRIP FROM TOLEDO, OH TO CHARLOTTE, NC. VEHICLE WOULD NOT CRANK, BUT EXHIBITED NO OTHER FAULTS. AFTER A PERIOD OF ABOUT 15 TO 20 MINUTES, VEHICLE STARTED. AFTER FIRST INCIDENT VEHICLE ONE MARCH 18 WAS TAKEN TO TURNPIKE FORD IN MARMET, WV. SERVICE THERE COULD NOT IDENTIFY PROBLEM. AFTER THIRD INCIDENT ON MARCH 25 VEHICLE WAS TAKEN TO ASTROG FORD IN PARKERSBURG, WV. SERVICE THERE FIRST REPORTED THEY WERE UNABLE TO IDENTIFY PROBLEM, BUT IN PREPARING TO RETURN VEHICLE TO ME, IT FAILED TO START. ASTORG FORD REPORTED TO ME THAT THE VEHICLE NEEDED A NEW PATS SWITCH, BUT THEY DID NOT HAVE THE PART. THEY SUGGESTED I PROCEED TO TOLEDO, NOT TURN OFF THE IGNITION, AND TAKE IT TO LOCAL FORD DEALER. ON MARCH 27 I DELIVERED THE VEHICLE TO FRANKLIN PARK LINCOLN MERCURY AND REPORTED THE PROBLEM. THEY KEPT THE VEHICLE UNTIL APRIL 4 AND REPORTED THAT "PROBLEM IS INTERMIT COULD NOT VERIFY AT THIS TIME ALL SYSTEM OPERATE AS DESIGNED." *AK
SEVERE FRONT SHUDDER DURING BRAKING. THIS BECAME APPARENT ABOUT 45000 MILES AND CONTINUED TO INCREASE OVER TIME. OWNER PREFORMED OWN INVESTIGATION AND DISCOVERED FRONT ROTORS BADLY WARPED. OWNER PREFORMED OWN MAINTAINENCE BY INSTALLING AFTERMARKET NEW ROTORS AND PADS. OWNER WISHES TO INDICATE THAT ORIGINAL ROTORS REMOVED FROM CAR APPEAR TO HAVE WHAT LOOKS LIKE FRACTURE CRACKS ACROSS SURFACE OF EA ROTOR AND UNUSUAL PATTERNS AND DISCOLORS NOT SEEN ON OTHER CARS BEFORE. THESE PARTS HAVE BEEN KEPT AT OWNERS HOME FOR FUTURE INVESTIGATION IF REQUESTED. CAR IS NOW BACK IN SERVICE WITH BRAKES OPERATING CORRECTLY AFTER REPAIRS WERE COMPLETED.*AK
CONSUMER WAS SLOWING DOWN FOR A LIGHT WHEN MOTOR SUDDENLY REVVED REALY HIGH, AND VEHICLE PROCEEDED HALF WAY THROUGH THE INTERSECTION BEFORE IT STOPPED. *AK *JG
INVOLUNTARILY ACCELERATES, UNABLE TO STOP, AND MUST BE PLACED IN NEUTRAL, AND SHUT OFF. *AK
WHILE FOOT WAS PRESSED ON THE BRAKE PEDAL VEHICLE STARTED TO RACE. IT WAS LIKE TIRES WERE SPINNING. WITH FOOT ON BRAKE VEHICLE TOOK OFF INTO A BUILDING. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
WITH FOOT PRESSED DOWN ON BRAKE PEDAL VEHICLE STARTED TO ACCELERATE. ENGINE WAS RACING, AND VEHICLE SUDDENLY TOOK OFF AND HIT A BUILDING. UPON IMPACT, NONE OF THE AIRBAGS DEPLOYED. DRIVER WAS UNAWARE OF SPEED. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
ON THE FIRST OCCASION I WAS STOPPED WAITING IN LINE TO MAKE A LEFT HAND TURN, FOOT ON THE BRAKE, THE CAR SUDDENLY ACCELE RATED AS IF SOMEONE HAD STOMPED ON THE GAS PEDAL. I PUT BOTH FEET ON THE BRAKE, CAR STILL WAS MOVING, I PUT IT IN PARK, ENGINE RACED SO I SHUT IT DOWN. AFTER RESTARTING IT RETURNED TO NORMAL. THE SECOND TIME IT HAPPENED, MY DAUGHTER WAS DRIVING IN STOP AND GO TRAFFIC, AS SHE WAS SLOWING, WITH FOOT ON THE BRAKE, CAR AGAIN ACCELERATED, THE CAR LURCHED FORWARD AND COLLIDED WITH A VEHICLE IN FRONT OF HER. SHE TO HAD TO SHUT DOWN THE ENGINE FOR IT TO STOP. I BELIEVE IT TO BE A PRODUCT FAILURE AND HAVE REPORTED IT TO FORD CONSUMER AFFAIRS. IT APPEARS THEY HAVE DISMISSED MY CLAIM WITHOUT INVESTIGATING IT. THIS CAR IS DANGEROUS. *AK
WHILE DRIVING THE BRAKE LIGHT REMAINS ILLUMINATED INDICATING A MALFUNCTION WITHIN THE BRAKE SYSTEM. DEALER HAS BEEN CONTACTED CONCERING THIS PROBLEM. NLM
THIS VEHICLE HAS HAD EMISSION, MECHANICAL, AND ELECTRICAL PROBLEMS . THIS IS PRIMARILY EMISSION ISSUES BETWEEN THE CHECK ENGINE'S AND THE GAS TANK. *AK
WHEN PUTTING ON TURN SIGNAL AND STARTING TO TURN, TURN SIGNAL LIGHT WILL GO OFF BEFORE TURN IS COMPLETE.*AK DELAER STATED THE MULTIFUNCTION SWITCH WAS FAULTY, ALSO THE DRIVER SEAT BELT DOES NOT RETRACT PROPERLY.*SLC
WHENEVER TURNING ON SIGNAL LIGHT TO MAKE A TURN SIGNAL WILL STOP BEFORE ACTUALLY MAKE THE TURN. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
WHEN TURNING A CORNER SIGNAL LIGHTS WILL GO OUT BEFORE TURN IS COMPLETE. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
I HAVE BEEN TOLD THAT ALL PROBLEMS WITH MY SABLE FROM TRANSMISSION TO AIR CONDITIONER IS ONLY TYPICAL FOR SABLES. TRANSMISSION DOESN'T SHIFT CORRECTLY,BRAKES PULSATE, CLIMATE CONTROL CAN'TBE USED BECAUSE OF SMELL INSIDE CAR. PROBLEM WITH TRANSMISSION THE DEALERSHIP TOLD ME IT WAS ONLY THE WAY I DRIVE, THEY SAY NOTHING IS WRONG WITH CAR. AM NOW ATTEMPTONG TO HAVE FORD BUY BACK VEHICLE.
A VEHICLE STOPPED QUICKLY CAUSING CONSUMER'S VEHICLE TO REAREND THE OTHER VEHICLE. UPON IMPACT, FRONT AIR BAGS DIDN'T DEPLOY. VEHICLE WAS GOING 35-40MPH BEFORE THE CRASH. *AK
SIDE DOOR AIR BAG SENSOR LIGHT CONTINUS TO STAY ON WHILE DRIVING. VEHICLE BEEN IN DEALER SHOP ON FIVE OCCASIONS, AND PROBLEM STILL OCCURRING; FEEL FREE TO PROVIDE ANY FURTHER INFORMATION CONCERNING THIS MATTER. *AK
VEHICLE SHUTDOWN WITHOUT PRIOR WARNING. WHEN VEHICLE SHUTDOWN BRAKES AND STEERING LOCKED UP. DEALERSHIP WAS AWARE OF PROBLEM. *AK
WHILE PARKING VEHICLE SUDDENLY ACCELERATED, RESULTING IN VEHICLE CRASHING INTO A BUILDING. UPON IMPACT, DRIVER'S FRONT AIRBAG DID NOT DEPLOY, SIDE AIRBAG DEPLOYED. $ 7000 DAMAGE TO VEHICLE. *AK
WE HAD A SMALL EXPLOSION IN FUEL INJECTION AREA THAT SHREDDED THE AIR INTAKE MANIFOLD. MY WIFE WAS ATTEMPTING TO START THE CAR AT THE TIME. THERE WERE NO INJURIES AND NO VISIBLE FIRE DAMAGE, BUT IT WAS VERY LOUD. THE DEALER WAS NICE ENOUGH TO GIVE US A LOANER FOR A WEEK WHILE THEY REPAIRED THE DAMAGE. WE HOPE IT DOESN'T HAPPEN AGAIN, BUT THOUGHT IT WAS WORTH REPORTING IN CASE OTHER SABLES ARE HAVING EXPLOSIONS.ENOUGH TO GIVE US A LOANER AND .*AK
THE PASSENGER SIDE AIR BAG IS MALFUNCTIONING. I HAVE TAKEN THE CAR TO AN AUTHORIZED FORD DEALER 8 TIMES: 5/8/00, 5/24/00, 6/9/00, 6/1/01, 6/5/01, 7/11/01, 8/6/01, AND 8/25/01. FORD HAS TIGHTENED CONNECTIONS,RE-SOLDERED CONNECTIONS, OR REPLACE WIRING FIVE TIMES. THE CONTROL MODULE HAS BEEN REPLACED TWICE. ON 8/6/01 AN AUTHORIZED FORD DEALER WROTE ON THE WORK ORDER "FORD TECH. ASSIST HOTLINE IS AWARE OF CONCERN & ADVISES NO REPAIR IS AVAILABLE AT THIS TIME." I HAVE FILED FOR LEMON LAW, AND AT FORD'S REQUEST TOOK THE CAR TO AN AUTHORIZED FORD DEALER ON 8/25/01. ON 8/25/01, FORD "REPAIRED A LOOSE CONNECTION AT FUSE BOX." THE PROBLEM STILL EXISTS. I AM ATTEMPTING TO SCHEDULE A LEMON LAW HEARING DATE. THIS NEEDS TO BE INVESTIGATED. FORD IS NOT WORKING WITH ME TO SOLVE THE PROBLEM. IN FORD'S INVESTIGATIVE REPORT TO THE TEXAS DEPARTMENT OF TRANSPORTATION, THEY DID NOT ACKNOWLEDGE THAT THE CAR HAD BEEN SEEN FOR AN AIR BAG PROBLEM. I HAVE COPIES OF ALL EIGHT VISITS TO DEALERSHIPS FOR THE AIR BAG MALFUNCTIONS.*AK
AFTER DRIVING FOR AWHILE AIR BAG LIGHT WOULD FLASH FOR SEVERAL MINUTES BEFORE REMAINING SOLID. WOULD STAY ON UNTIL VEHICLE WAS SHUT OFF.*AK
SUN ROOF FAILS TO CLOSE PROPERLY. WOULD MOVE VERY SLOWLY AND IN A JERKY MOTION. SOMETIMES TOPPING IN MIDDLE OF TRACK WHILE CLOSING. PROBLEM HAS NOT BEEN RESOLVED. WILL BE TAKING VEHICLE TO DEALERSHIP TO CHECK IT. *AK
DEALERSHIP REFUSES TO SERVICE VEHICLE FOR RECALL 01V258000. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / ATTACHMENTS.*AK
VEHICLE SEEMED TO SPEED UP WHEN THE BRAKES WERE APPLIED, PRESSED HARDER ON THE BRAKE PEDAL AND THE VEHICLE GOT EVEN FASTER, VEHICLE GLANCED OFF THE CURB AND PROCEEDED ACROSS THE INTERSECTION INTO THE OPPOSIT CURB. RESULTING IN DAMAGE. CAUSE OF THE PROBLEM IS THE BRAKE/GAS PEDAL ARE TOO CLOSE TO EACH OTHER, ALSO THE PEDAL ATTACHMENT ASSEMBLY ON THESE ADJUSTABLE PEDALS IS SUCH A LOOSE FIT THAT WHEN THE BRAKE PEDAL IS DEPRESSED, THE DRIVER FOOT CAN STRAY TO THE RIGHT END OF THE PEDAL AND THE FOOT WILL PICK UP THE GAS PEDAL AND THE GAS PEDAL WILL WIN.
SRS LIGHT FLASHES INTERMITTENTLY WHILE DRIVING. DEALER HAS INSPECTED VEHICLE, AND INFORMED CONSUMER THAT PARTS WERE ON BACK ORDER. MANUFACTURER HAS BEEN NOTIFIED.*AK
WHEN APPLYING BRAKES AT HIGHWAY SPEED, (55+) THE BRAKES SHUDDER AND VIBRATE THE STEERING WHEEL. TOOK CAR TO STUART POWELL, FORD-MERCURY, DANVILLE, KY. AND WAS TOLD THE ROTORS WERE SURFACED AND THE BRAKES WERE REPAIRED. ABOUT 1 1/2 MONTHS LATER THE SAME PROBLEM STARTED AGAIN IN ADDITION TO WHEN THE BRAKE PEDAL IS PUSHED IT SEEMS HARD AND DOESN'T STOP UNLESS A LOT OF PRESSURE IS APPLIED. ALSO WHEN PUTTING ENOUGH PRESSURE ON THE PEDAL TO STOP, THE PEDAL GOES ALMOST TO THE FLOOR . TOOK THE CAR BACK TO STUART POWELL FORD-MERCURY AND THEY KEPT IT FOR ONE FULL DAY, TEST DROVE IT FOR 1.2 MILES AND TOLD ME THEY COULD NOT FIND ANYTHING WRONG. I BELIEVE THE BRAKES ON THIS CAR NEED TO BE REPAIRED BEFORE I HAVE A SERIOUS ACCIDENT.*AK
UPON BRAKING TO A STOP, MY WIFE AND I EACH HAD SEVERAL INCIDENCES OF HITTING THE BRAKE PEDAL AND GAS PEDAL SIMOULTANEOULY CAUSING CAR TO ACCELERATE INSTEAD OF STOPPING. THE CURE IS TO HAVE THE BRAKES ENGAGE AT A HIGHER POINT SO THAT THE FOOT IS SUFFECIENTLY ABOVE THE GAS PEDAL AS IS THE CASE WITH MY 1988, BMW 325I. OF COURSE, SEPARATING THE TWO PEDALS WOULD ALSO HELP. FORTUNATELY, ONLY ONE INCIDENT CAUSED A MINOR ACCIDENT WITH NEGLIBLE DAMAGE. A FORD ENGINEER HAS REPORTED THAT ALL BRAKE OPERATIONS ARE NORMAL ON MY CAR. IT SEEMS TO ME THAT DESIGN STANDARDS SHOULD BE EMPLOYED IN THE LOCATION OF THE BRAKE PEDAL TO THE GAS PEDAL. FORD ALSO REPORTED THAT HERE HAS NEVER BEEN A COMPLAINT REGARDING A SIMILAR SITUATION. IS THIS TRUE? FORD ALSO INFORMED ME THAT THERE IS NO "UP / DOWN" ADUSTMENT FACTOR IN THE RELATION TO WHEN THE BRAKES ENGAGE. THE CAR HAS THE ADUSTIBLE GAS AND BRAKE PEDAL ASSEMBLY THAT ADJUSTS TO ALLOW PETITE DRIVERS TO SIT FURTHER FROM THE STEERING WHEEL FOR AIR BAG DEPLOYMENT SAFETY. THIS MOVEMENT COULD ALSO CONTRIBUTE TO THE PROBLEM BECAUSE. UNCONSCIOULY, THE POSITION OF THE BRAKE PAD MY NOT BE IN REMEMBERED AFTER THE BRAKE PADS HAVE BEEN MOVED.*AK
THE VEHICLE EMITS AN ODOR/FUMES FROM THE ENGINE COMPARTMENT, THE DEALER HAS BEEN UNABLE TO LOCATE THE SOURCE OF THE PROBLEM, THE CONSUMER TEST DROVE ANOTHER VEHICLE ON THE DEALER'S LOT WITH SIMILAR MILEAGE AND IT EMITTED THE SAME SMELL, THE FUMES EASILY GET INTO THE VEHICLE THROUGH THE DASH VENTS OR OPEN WINDOWS, THE SECOND CAR TESTED WAS BUILT IN THE SAME PLANT AND THE SAME MONTH AS THE CONSUMER'S VEHICLE, THE VEHICLE CANNOT BE DRIVE WITH THE WINDOWS OPEN OR VENT/AC ON WITHOUT BEING OVERCOME BY THE FUMES/SMELL. NLM
ENGINE WITHOUT WARNING ACCELERATED TREMENDOUSLY CAUSING THE CAR TO STRIKE FIRST THE CURB, THEN THE LIBRARY WALL, CAUSING CONSIDERABLE DAMAGE TO CAR AND LIBRARY WALL, AIRBAG DID NOT DEPLOY.
VEHICLE WENT BACKWARD, WHILE THE TRANSMISSION WAS IN DRIVE, THE DRIVER FOOT WAS ON THE BRAKE PEDAL
THE ENGINE HAS A HEAVY SPARK KNOCK AND HAS BEEN REPAIRED 5 TIMES. THE DRIVER SEAT DOES NOT MOVE FORWARD WHEN SOMEONE IS SITTING IN IT. WHEN CAR IS FIRST PUT IN REVERSE, IT WILL ROLL FORWARD. WHEN SLOWING FROM 60+ MPH, THE CAR SHAKES REALLY BAD AND ALSO RIDES VERY ROUGH WHEN SPEEDING UP FROM 65+MPH. THESE CARS SEEM TO HAVE A LOT OF ENGINE, TRANSAXLE PROBLEMS. MAYBE A RECALL IS IN ORDER. MY CAR HAS BEEN INT HE SHOP 60 OUT OF 290 DAYS. I HAVE DEALT WITH RENTAL CARS AND REPAIRS IN EXCESS OF $20K. PLEASE HELP!
AIR BAG LIGHT FLASHES, RETURNED TO DEALER THREE TIMES FOR THIS SPECIFIC PROBLEM WITHIN THREE MONTH PERIOD, DEALER CANNOT FIND PROBLEM, GETTING ERROR CODES,SIDE CRASH SENSOR COMMUNICATION ERROR. VEHICLE IS AT DEALER NOW, HAS BEEN THERE FOR 11 DAYS NOW, NO RESOLUTION. HAVE REQUESTED BUY BACK OF VEHICLE UNDER LEMON LAW. DISC BRAKES ON FRONT CONTINUALLY PULSE DO TO WARPING, REPAIRED 1 TIME, AND NOW DOING THE SAME AGAIN. CLIMATE CONTROL FAILED, HAS BEEN REPAIRED.*AK
THE VEHICLE STARTED TO GO BACKWARDS WHILE CONSUMER WAS STOPPED AT A RED LIGHT. *YH
WHEN THE DRIVER REMOVES HIS FOOT FROM THE GAS PEDAL THE VEHICLE ACCELERATES, THE DEALER STATED THAT ALL SABLE'S PERFORM THIS WAY, THE CONSUMER BELIEVES THIS IS A DESIGN DEFECT. NLM
CONSUMER WAS ACTIVATING CRUISE CONTROL AT 70 MPH WHEN VEHICLE ACCELERATED SUDDENDLY, REACHING SPEEDS OF 80 MPH. TO AVOID HITTING A VEHICLE IN FRONT, CONSUMER SWERVED INTO AN ENBANKMENT AND WAS HIT BY AN ONCOMING VEHICLE.CONSUMER WILL BE CONTACTING DEALER TO DETERMINE CAUSE.*AK CONSUMER STATES CRUISE HAD PREVIOUSLY BEEN SET AND NO MORE THAN 20 MINUTES LATER, VEHICLE INCREASED SPEED TO 80 MPH IN APPROXIMATELY 5 SECONDS, THE SAFETY BELT PREVENTED CONSUMER FROM HITTING THE WINDSHIELD, HOWEVER DID NOT PREVENT HIM FROM HITTING THE CEILING WITH HIS HEAD, ONE PERSON WAS INJURED IN ACCIDENT. *SLC
WHILE TRAVELING AT HIGHWAY SPEED OF 65 MPH DRIVER'S AIR BAG INADVERTENTLY DEPLOYED FOR UNKNOWN REASON. NO INJURY WAS REPORTED. DEALER WAS NOTIFIED, AND INFORMED THAT THEY WOULD CONTACT MANUFACTURER. NO RESPONSE WAS RECEIVED AT THIS TIME. PLEASE FEEL FREE TO PROVIDE US WITH ANY FURTHER INFORMATION CONCERNING THIS MATTER . *AK
ROTORS CONTINUE TO BE DEFECTIVE. CONSUMER HAS HAD ROTORS SURFACED A FEW TIMES, BUT THEY STILL ARE GOING BAD. CONTACTED DEALER, AND DEALER IS NOT WILLING TO DO ANYTHING. *AK
BRAKE ROTOR PROBLEMS - SHAKING VIOLENTLY WHEN BRAKES DEPRESSED TRAVELING AT 60MPHEW CAR.. *AK
CONSUMER STATES WHILE TRAVELING ON HIGHWAY AND WITHOUT HIS CONTROL THE GEAR JUMPED OUT OF DRIVE AND INTO REVERSE, CONSUMER RETURNED VEHICLE TO DEALERSHIP TO HAVE INSPECTED AND WAS ADVISED THEY COULD NOT FIND ANYTHING WRONG, CONSUMER REFUSED TO ACCEPT VEHICLE DUE TO THE UNSAFE ACTION SO CONSUMER PURCHASED ANOTHER VEHICLE. *JB
THE DEALER DOES NOT HAVE THE PARTS AVAILABLE TO PERFORM RECALL 01V-078, THE CONSUMER HAS CONTACTED THE DEALER ON SEVERAL OCCASIONS. NLM
CAR HAS BEEN IN SHOP 9 TIMES FOR TRANSMISSION LEAKS AND RECALLS SINCE I BOUGHT THE CAR. IN DECEMBER THE TRANSMISSION WAS REPLACED. TODAY 4/21/00, WHILE CROSSING A MAJOR HIGHWAY CAR STOPPED! I HAD MYSELF AND TWO PASSENGERS IN THE CAR. WE COULD EASILY HAVE BEEN KILLED IF THE CARS TRAVELING IN EITHER DIRECTION HAD BEEN GOING ANY FASTER THEN THEY WERE. THE WHOLE INCIDENT WAS TERRIFYING. I WANT TO BRING THIS TO YOUR ATTENTION BEFORE SOME IS KILLED.*AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2000 Mercury Sable → · Every Sable year → · How the figures are calculated →