NHTSA RECALL REPAIR OF THE ADJUSTABLE PEDALS FAILED. NHTSA RECALL # 01-V-078-000. *NLM
2000 Mercury Sable complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →
NAR 05/21/2003. *MR RIGHT FRONT SPRING WERE BROKEN CUTTING INTO THE RIGHT FRONT TIRE CAUSING A FLAT. *CB
THE VEHICLES GEAR SHIFT SELECTOR COULD NOT BE PLACED IN THE PARK POSITION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY REPLACED A COMPONENT BUT THE PROBLEM RE-OCCURRED. *NLM
SINCE PURCHASING VEHICLE IN 05-01, THE LOW COOLANT LIGHT HAS LIT UP ON 4 SEPARATE OCCASIONS. ALSO, THE CAR EMITS AN ODOR WHICH I HAVE READ TO BE A COMPLAINT OF MANY SABLE OWNERS. ITS WORTH LOOKING IN TO BECAUSE OF THE MANY COMPLAINTS. *JB
THE BACK BRAKE LIGHTS ARE NOT WORKING AGAIN. (4TH TIME) ALSO, THE CAR WILL NOT MOVE OUT OF PARK AFTER YOU START THE CAR. I KNOW THESE TWO PROBLEMS ARE RELATED TO THE BRAKE SWITCH. THIS ITEM HAS BEEN (REPLACED) TWO OTHER TIMES. I AM PUTTING THE POWERS THAT BE ON NOTICE THAT IF I AM IN A CRASH BECAUSE OF THIS SAFETY ISSUE, I AM RESPONSIBLE FOR IT. ALSO, THERE IS SOME SORT OF ELECTRICAL PROBLEM THAT WILL KEEP THE CAR FOR STARTING. *JB
WHILE DRIVING 50 MPH ANOTHER VEHICLE T-BONE THE CONSUMERS VEHICLE WHICH FORCED THE VEHICLE INTO A GUARD RAIL. THE DRIVERS SIDE AIRBAG DID NOT DEPLOY. *NLM
THE FRONT SPRING BROKE. THE DEALER STATED PARTS WERE NOT AVAILABLE, DUE TO A NATION WIDE BACK ORDER. *JB
THE BRAKE LIGHTS AND TAIL LIGHTS DID NOT FUNCTION WHEN THE BRAKE PEDAL WAS APPLIED. *JB. REPLACED WIRE LINE THAT CONNECTED BRAKE CONTROL SWITCH AT PEDAL. *AK
WHEN THE CONSUMER TRIED TO TURN THE HEADLIGHTS ON THE SWITCH BUTTON CAME OFF. *NLM BOTH REAR WINDOWS HAD BECOME INOPERATIVE. SCC
IF BRAKES ARE APPLIED ABRUPTLY, VEHICLE SKIDS AND REAR END (SHIFTS) AS IF TURNING AROUND. DEALER IS UNABLE TO DETERMINE CAUSE. PH *TT
WHEN ACCELERATING FROM A STOP, VEHICLE JERKED/SURGED INTO A GEAR AND SUDDENLY ACCELERATED. PH ABS POSSILBY CAUSED BRAKES TO PULSATE WHEN COMING TO A STOP. *TT
THE TRANSMISSION BLEW WHILE DRIVING. DEALER HAS BEEN NOTIFIED. PH
ON THE MORNING OF 12/19/02, I ENTERED MY VEHICLE AND STARTED IT UP. AFTER CLOSING THE DOOR I OBSERVED IN THE OUTSIDE REARVIEW MIRROR THAT IT APPEARED MY GARAGE DOOR WAS NOT FULLU OPENED. I THEN OPENED THE DRIVER SIDE DOOR AND EXITED IT WITHOUT CLOSING IT. WITH MY BACK TO THE VEHICLE I VERIFIED THAT THE GARAGE DOOR WAS FULLY OPENED. BEFORE I COULD TURN AROUND THE VEHICLE HAD PROCEEDED TO BACK OUT OF THE GARAGE WITH THE CAR DOOR OPENED. I WAS NOT ABLE TO RE-ENTER THE VEHICLE WITH THE HOPES OF STOPPING IT AS THE DOOR MADE CONTACT WITH SOME PLASTIC CONTAINERS. THE CONTAINERS DID CREATE A VOID FOR ME AS ONCE THE CONTAINERS GAVE WAY UNDER THE FORCE OF THE DOOR I WAS THEN THROWN CLEAR OF THE OPENED CAR DOOR AND THE GARAGE DOOR DOOR JAM. AFTER I WAS ABLE TO PICK MYSELF UP FROM THE FLOOR I WAS ABLE TO RUN AND STOP THE CAR WHEN IT WAS APPROXIMATELY 30 FEET DOWN THE DRIVEWAY.
WHEN CONSUMER APPLIES GAS, THE ACCELERATOR PEDAL WILL STICK AND THEN ABRUPTLY ENGAGE. THE DEALERSHIP DID A TEMPOARY FIX FOR THE PROBLEM. PLEASE PROVIDE MORE DETAILS. TS
CONSUMER IS UNABLE TO TAKE VEHICLE OUT OF PARK GEAR. CONSUMER HAS TO LEAVE VEHICLE IN NEUTURAL GEAR, ENGAGE EMERGENCY BRAKES AND LEAVE KEYS IN THE IGNITION, TO PARK VEHICLE. THE DEALERSHIP REPLACED BRAKE WIRES, BUT THE PROBLEM REOCCURED. PLEASE PROVIDE MORE DETAILS. TS
CAR STALLED ON 4 SEPARATE OCCASIONS. IT'S BEEN TO THE DEALER TWICE AND THEY REPLACED SOME IGNITION COILS SECOND TIME, HOWEVER CAR STALLED YET AGAIN. TWICE CAR WAS STARTING FROM A STOP IN TRAFFIC, TWICE COMING TO A STOP AND GETTING READY TO TURN RIGHT. DANGEROUS SITUATION WHEN TURNING AS CAR COASTED INTO LANE WHEN I NEEDED TO BE ACCELERATING. DT
CONSUMER STATES WHILE DRIVING 30MPH HAD EXTENDED STOPPING. TS
AFTER DEALERSHIP MEASURED THE SPACING BETWEEN THE BRAKE AND ACCELERATOR PEDAL SAD IT WAS FINE, BUT CONSUMER HAS SEVERAL NEAR ACCIDENT DUE TO THE SPACING OF THE TWO PEDALS. TS
CONSUMER STATED THAT WHEN TRYING TO APPLY THE BRAKES THE BRAKE PEDAL WOULD GO TO THE FLOOR CAUSING THE VEHICLE TO HAVE EXTENDED STOPPING DISTANCE. DEALER NOTIFIED TS
CONSUMER STATED THAT ON 11/3/02 WAS DRIVING APPROACHING A STOPPED TRAFFIC AND DEPRESSED BRAKE PEDAL. VEHICLE SURGED FORWARD AND CONSUMER PULLED OFF ROAD TO AVOID A COLLISION. VEHICLE WAS CHECKED BY DEALER WHO AT FIRST ADVISED COULD NOT DETERMINE CAUSE. DEALER THEN STATED DISCOVERED PROBLEM WITH TRANSMISSION SENSOR THAT WAS SIGNALING CAR TO FIVE MORE GAS. DELAER REPAIRED AND RETURNED VEHICLE TO CONSUMER. CONSUMER DROVE VEHICLE FREQUENTLY WITHIN NEXT WEEK TO MAKE SURE PROBLEM WOULD NOT REOCCUR. ON 11/10/02 WHILE DRIVING ENGINE SURGE OCCURED AGAIN. DEALER STATED NO PROBLEM WITH VEHICLE. TS
SEAT BELT BINDS AND BECOMES INOPERABLE REPEATEDLY, REPORTED ISSUE THE FIRST TIME ON 10/05/2001; NEXT ON 10/15/2001; NEXT ON 10/23/2001; AGAIN ON 9/30/2002; AGAIN ABOUT 11/01/2002 (NOT LOGGED IN BY DEALER); AND 11/11/2002. DT
RECALL 02S40 DID NOT ADDRESS MY PROBLEM. THE DEALER HAS INSPECTED THE BRAKE PEDAL AND RELEASED THE VEHICLE AS BEING "OK". MY PROBLEM IS EXCESSIVE BRAKE PEDAL TRAVEL (MORE THAN 2.5 INCHES WHEN DEPRESSED). WHEN BRAKES ARE APPLLIED THE PEDAL LEVEL IS MORE THAN 1/2 INCH BEYOND THE GAS PEDAL LEVEL. THE PROBLEM IS NOT A MATTER OF THE TWO PEDALS. IT IS A SITUATION OF TOO MUCH BRAKE PEDAL TRAVEL. A SHORTER STROKE IN THE BRAKE SYSTEM WOULD CORRECT THE PROBLEM. DT
WHILE DRIVING 35MPH OR MORE THE PASSENGER SIDE DOOR AIR BAG DEPLOYED INADVERTENTLY. DEALER NOTIFIED. TS
CONSUMER STATED WHEN THE VEHICLE HIT A BUMP, THE SIDE AIR BAG INADVERTENTLY DEPLOYED. DEALER NOTIFIED. TS SCC
WHILE TRAVELING ON THE HIGHWAY THE BRAKES WILL NOT HOLD PROPERLY. CAUSING A GRINDING NOISE COMING FROM THE LEFT FRONT SIDE WHEEL. PLEASE FURNISH ADDITIONAL INFORMATION. DEALER IS AWARE OF THE PROBLEM. MR
DEALERSHIP IS REFUSING TO HONOR THE RECALL FOR THE BRAKE/ACCELERATOR PEDAL. AFTER CONSUMER HAS ALMOST HAD 2 ACCIDENT DUE TO THE DEFECT STATED IN THE RECALL. DEALERSHIP IS INDICATING THAT THE VEHICLE MEETS SPECIFICATION. TS
NHTSA#12945-01-V-075-000: HEAD LAMP SWITCH: DUE TO USE OF INCORRECT MATERIAL BY A SUPPLIER SWITCH LAMP CAN FRACTURE AND SEPARATE FROM THE HEAD LAMP SWITCH:: CONSUMER STATES SHE TURN THE SWITCH OFF AND KNOB FELL OFF IN HER HAND. DEALER HAS BEEN NOTIFIED. MR *TT
WHILE DRIVING THE VEHICLE AT THE 30 MPH, THE RIGHT SIDE AIR BAG DEPLOYED. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. MR
WHILE MAKING A LEFT TURN THE VEHICLE SUDDENLY ACCELLERATED WITHOUT PRIOR WARNING. THE DEALERSHIP IS AWARE OF THE PROBLEM. NLM
MFR# 01S08 & NHTSA# 01 V 075 000 / FOOT PEDAL GREASE/STOP LAMP: CONSUMER STATES THAT THE BRAKE SWITCH FAILED AGAIN. DEALER AND THE MANUFACTURER HAS BEEN NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION. *MR
I HAVE NOW HAD TO HAVE THE BRAKE LIGHT SWITCH ON MY CAR REPLACED TWICE. ON JULY 23, 2002 WHILE ON VACATION IN THE ADIRONDACK MOUNTAINS THE BRAKE LIGHTS WERE STUCK ON. I HAD TO DRIVE OVER 100 MILES WITH THE BRAKE LIGHTS ON TO HAVE IT REPAIRED. THIS MORNING (9/18/02) ON MY WAY TO DROP OFF MY CHILDREN AT SCHOOL, A PASSENGER IN ANOTHER VEHICLE FLAGGED ME DOWN AND TOLD ME I HAD NO BRAKE LIGHTS. ANOTHER TRIP TO THE DEALER AND THE BRAKE LIGHT SWITCH WAS REPLACED AGAIN. THERE IS OBVIOUSLY SOMETHING WRONG WITH THIS PART. THANK YOU.*AK
I PURCHASED NEW, AND STILL OWN THIS VEHICLE. AT 27083 MILES, THE REAR BRAKE LIGHTS STUCK IN THE ON POSITION. BILL DUBE FORD OF DOVER, NH REPLACED THE BRAKE LIGHT SWITCH FREE OF ALL COSTS TO ME UNDER RECALL NOTICE # 01S08. AT 45395 MILES THE REAR BRAKE LIGHTS AGAIN STUCK IN THE ON POSITION. HOWEVER, BRIGHTON FORD-MERCURY OF BRIGHTON, MI REFUSED TO REPLACE THE DEFECTIVE SWITCH UNDER THE RECALL NOTICE CLAIMING THAT, SINCE THE SWITCH HAD ALREADY BEEN REPLACED UNDER THE RECALL NOTICE, FORDS ONLY RESPONSIBILITY WAS TO WARRANT THE REPLACED SWITCH FOR A PERIOD NOT TO EXCEED 12000 MILES OR 12 MONTHS. AS A CONSEQUENCE, I PAID $63.33 TO HAVE THE SWITCH REPLACED. BASED ON THE FACT THAT ALL THREE SWITCHES, IE., THE ORIGINAL EQUIPMENT SWITCH, AND BOTH REPLACEMENT SWITCHES HAD IDENTICAL PART NUMBERS (YF1Z*13480*AA) HOW CAN I BE ASSURED THAT: 1) FORD MOTOR COMPANY AND/OR THE SUPPLIER OF THE SWITCH EVER MADE ANY ATTAMPT TO REDESIGN THE SWITCH. WITH THE SAME PART NUMBER, THERE COULD BE THOUSANDS OF DEFECTIVE SWITCHES STILL IN THE MARKETPLACE. 2) THE REPLACEMENT SWITCH, CURRENTLY INSTALLED, WILL NOT FAIL IN APPROX. 25000 MILES JUST AS THE FIRST TWO SWITCHES FAILED. 3) THE LIVES OF MY FAMILY MEMBERS, INCLUDING MYSELF, WILL NOT BE IN JEOPARDY EVERY 27000 MILES BECAUSE OF A REAR-END COLLISION RESULTING FROM SOMEONE'S MISTAKEN IDENTITY OF THE CONSTANTLY ON BRAKE LIGHTS FOR RUNNING LIGHTS, 4) WHY FORD MOTOR COMPANY, OR ANY AUTOMOBILE MANUFACTURER, IS NOT HELD RESPONSIBLE FOR THE COSTS OF REPLACING P
WHILE MAKE A LEFT TURN ONTO HIGHWAY VEHICLE SUDDENLY ACELLERATED AND HIT ANOTHER VEHICLE. DEALERSHIP IS AWARE OF PROBLEM.*AK
BRAKE LIGHT STAYS ON AND CRUISE CONTROL WON'T WORK, AND VEHICLE WILL NOT SHIFT OUT OF PARK. DEALERSHIP IS AWARE OF PROBLEM.*AK
BRAKE LIGHTS DID NOT ILLUNIMATE WHEN BRAKES WERE APPLIED. THIS RESULTED IN A REAR END COLLISION. DEALER HAS INSPECTED AND WILL REPAIR VEHICLE. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
BREAK LIGHT SWITCH REPLACED 7-17-2001 AT 26000 MILES AGAIN 8-23-2002 AT38000 MILES. *AK
FOUND WINDSHIELD CRACKED. NO EVIDENCE OF TRAUMA. DEFECT IN MATERIAL.*AK
BRAKE PEDAL AND GAS PEDAL ARE TOO CLOSE TOGETHER. WHEN APPLYING BRAKES FOOT HITS ACCELERATER , AND VEHICLE WILL NOT STOP. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
AIR BAG LIGHT KEPT COMING ON WHEN CONSUMER WAS DRIVING. CONSUMER HAS HAD PART REPLACED TWICE ALREADY, BUT PROBLEM STILL OCCURS.*AK
RECALL 01V075000 REPAIRS WERE DONE IN MAY 2001. SINC ETHEN, THERE IS A PROBLEM AGAIN WITH HEADLIGHT SWITCH. *AK
AT 25MPH, VEHICLE SHUT OFF AND COULD HAVE CAUSED AN ACCIDENT. CAUSE UNKNOWN. DEALER NOTIFIED.*AK CONSUMER STATES AT TIMES THE VEHICLE WILL CUT OFF WHILE DRIVING, AT OTHER TIMES THE VEHICLE WILL NOT START. *SLC
WHEN APPLYING BRAKE AT SLOW SPEED VEHICLE SURGE FORWARD. CONSUMER APPLIED BRAKE, BUT VEHICLE DID NOT SLOW DOWN. VEHICLE HIT GARAGE WALL. THIS HAPPENED TWO TIMES. DEALER COULD NOT FIND CAUSE. VEHICLE HAS SURGED A TOTAL OF 10 TIMES, ALWAYS WHEN SLOWING DOWN. PEDALS WERE NOT ADJUSTABLE.*AK
WHEN BRAKING, THERE IS VIBRATION, ROTORS HAVE BEEN TURNED ONCE. AT THIS TIME THERE IS VIBRATION AGAIN.*AK. CONSUMER WAS INFORMED THAT NEW TIRES WERE NEEDED, HOWEVER THE VIBRATION REMAINED.*JB
DEALERSHIP REFUSED TO DO RECALL 00V242000 CONCERNING EQUIPMENT CERTIFICATION LABEL. MADE MANY ATTEMPTS, STILL NO SUGGESTION.
LEFT OUT OF DRIVEWAY WENT TWO BLOCKS PARKED CAR FRONT OF FRIENDS HOUSE, TWO HOURS LATER I PROCEEDED TO LEAVE. STARTED THE CAR APPLIED MY BRAKE PEDAL AND GOT READY TO SHIFT IN GEAR WHEN IT DIDN'T MOVE EVEN THE BUTTON ON THE SIDE WOULDN'T GO IN, TURNED THE CAR OFF AND CALLED FOR A TOWING TRUCK. TOWING TRUCK CAME AND SAID THAT IT MIGHT BE SOME SWITCH ON THE BRAKE SYSTEM BECAUSE HE TOWED AT LEAST 4 THAT SAME WEEK FOR THE SAME PROBLEM. ALSO THE BRAKES LIGHTS WILL NOT COME ON . THIS POSES AS A DANGER BECAUSE IF A PERSON IS DRIVING AND YOU CAN'T TAKE IT OUT OF DRIVE THE ONLY THING YOU WOULD BE ABLE TO DO IS STOP THE CAR WITH THE BRAKES AND KEEP HOLDING THE BRAKE UNTIL YOU GET HELP YOU CAN ONLY HOLD THE BRAKES FOR SO LONG.*AK
AIRBAG WARNING LIGHT FREQUENTLY COMES ON AND THEN STAYS ON ALL DAY. DEALER SAYS CAR IS SAFE EXCEPT WHEN WARNING LIGHTS ARE ON, BUT THAT IS UNPREDICTABLE. DEALER HAS REPEATEDLY MADE REPAIRS BUT AFTER A FEW MONTHS THE AIRBAG LIGHT COMES ON AGAIN. I MADE INITIAL FILING UNDER LEMON LAW AND FORD HAS MADE FINAL REPAIR BUT LIGHT STILL STAYS ON. TOOK SABLE IN AGAIN FOR DIAGNOSTIC AND DEALER GOT VERY UPSET WHEN I WOULD NOT LET THEM WORK ON IT AFTER "FINAL REPAIR" TYPING "CUSTOMER REFUSES SAFETY REPAIR" SO THEY MUST BELIEVE IT IS NOT JUST A LIGHT PROBLEM BUT A TRUE SAFETY PROBLEM. CAN YOU TELL ME IF THERE HAVE BEEN FAILURES OF SABLE AIRBAGS IN ACCIDENTS OR INJURIES OR FATALITIES ASSOCIATED WITH YEAR 2000, 2001 OR 2002 SABLE AIRBAGS? IF YOU DO NOT KNOW, CAN YOU ADVISE ME OR REFER ME WHERE TO FIND THIS INFORMATION?*AK
CONSUMER STATES THAT WHEN VEHICLE HIT A PUMP SLIGHTLY, HEARD A POPPING NOISE THE DRIVER SIDE AIRBAG CAME OUT BUT DIDN'T DEPLOY.*JB
BRAKE PEDAL AND GAS PEDAL ARE TOO CLOSE TOGETHER. WHEN VEHICLE IS IN REVERSE AND THEY PUT FOOT ON THE BRAKES THEY HIT GAS PEDAL, AND VEHICLE LAUNCHES BACK. ALSO, WHEN DRIVING ON THE HIGHWAY.*AK
CONSUMER PRESSES GAS/BRAKE PEDAL AT THE SAME TIME BECAUSE THEY ARE TO CLOSE. *AK *MJ
AIRBAG LIGHT COMES ON INTERMITTENTLY , VEHICLE HAS NOT BEEN INSPECTED BY DEALER.*AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2000 Mercury Sable → · Every Sable year → · How the figures are calculated →