POWERSTEARING UNIT RACKED PINION STEERING AND LEFT FRONT DRIVE UNIT FAILED COOLANT LIGHT CONSTANTLY STAYS ON WITH NO PROBLOMS ALONG WITH THE EMISSIONS LIGHT WITH NO PROBLOMS
2000 Mercury Sable complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →
I HAVE A 2000 MERCURY SABLE WITH 45,500 MILES. I TOOK THE CAR IN TO A TIRE STORE FOR NEW TIRES WHEN THE MECHANIC FOUND A BROKEN COIL SPRING ON THE REAR SUSPENSION AND THE BROKEN COIL END WAS RUBBING AGAINST THE TIRE. THEY SAID THE TIRE WAS PROBABLY MINUTES AWAY FROM FAILURE AND THERE WAS A GROOVE WORN WHERE IT WAS RUBBING. I KNOW THERE WAS AN ISSUE WITH THE FRONT COIL SPRINGS BREAKING BECAUSE I HAD THE SO CALLED FORD FIX COMPLETED WHICH MENT INSTALLING A SHIELD TO PREVENT THE SPRING FROM BLOWING OUT THE FRONT TIRES. NOW IT SEEMS THERE IS A PROBLEM WITH THE REAR SPRINGS HAVING THE SAME FAILURE MODE. THIS COULD BE A SERIOUS PROBLEM AT FREEWAY SPEEDS.
RE: CAMPAIGN #04V332000 (FORD RECALL #04517 FRONT COIL SPRINGS WERE NOTED AS DEFECTIVE, SHIELDS INSTALLED. ONE SPRING ON FRONT BROKE 4 MONTHS LATER AND BOTH FRONT WERE REPLACED. THE NEXT WEEK ONE REAR SPRING BROKE. I WAS TOLD THIS WAS NOT COVERED BY THE RECALL. WHAT EXACTLY IS THE DIFFERENCE BETWEEN THE FRONT AND REAR SPRINGS, BOTH ARE OBVIOUSLY DEFECTIVE. WHY IS ONLY THE FRONT COVERED? MANUFACTURER CUSTOMER SERVICE REP. DID NOT PRVIDE ANY REAL ANSWER TO MY PROBLEM. I WANT THE REAR SPRINGS CONSIDERED ASS PART OF THIS RECALL.
DT: THE PROBLEM BEGAN ON 6/16/05. IN FEBRUARY THERE WAS A RECALL ON THE COIL SPRINGS, AND IT WAS REPAIRED. IT WAS THE FRONT COIL SPRINGS. AS OWNER WAS ENTERING THE VEHICLE, SHE NOTICED THAT THERE WAS A POP, THEN UPON ENTERING THE GARAGE A RUBBING FEELING COMING FROM THE RIGHT REAR TIRE, AND WAS MAKING A GROWLING SOUND. UPON INSPECTION THE TIRE HAD SHREDDED DUE TO THE COIL SPRING BUSTING. THE CAR WILL BE TAKEN TO THE DEALER TO BE REPAIRED AT OWNER'S EXPENSE. *AK DEALER REPLACED BOTH FRONT SPRINGS AND SWAY BAR LINKS AND REPLACED TWO REAR TIRES. *TT
DT: CAR WAS PARKED AND UPON STARTING ENGINE THERE WAS LOUD NOISE LIKE A BANG. DISCOVERED TIRE WAS FLAT. CONSUMER'S SON IN LAW CHANGED THE TIRE AND DISCOVERED THE FRONT COIL SPRING HAD FAILED AND CAUSED TIRE TO "EXPLODE". THIS OCCURRED ON THE FRONT DRIVER'S SIDE. TOOK TO A SERVICE DEALER, MIDAS WHO CHECKED TIRES AND NOTED BOTH THE REAR COIL SPRINGS WERE DEFECTIVE ON BOTH SIDES ALSO CAUSING WEAR TO THE TIRES. MIDAS REPLACED ALL COIL SPRINGS ON VEHICLE AS WELL AS NEW TIRES. CONSUMER IS CONCERNED THAT SHE WAS NOT NOTIFIED OF THE RECALL THAT HER DAUGHTER INFORMED HER ABOUT ON THE FRONT COIL SPRINGS. (NO NHTSA RECALL CAMP. ID NUMBER TO REFERENCE THIS RECALL AT THIS TIME.} THE VEHICLE HAS BEEN REPAIRED BUT CONSUMER WAS NOT NOTIFIED ABOUT RECALL UNTIL AFTERWARDS. THE VEHICLE WAS REPAIRED BY MIDAS AND CONSUMER PAID $1,100. *NM
DT: MERCURY SABLE 2000. THE CONTACT STATES THAT SHE HAS NOT BEEN ABLE TO GET THE VEHICLE OUT OF PARK. THIS HAS HAPPENED THREE TIMES. THE SERVICE TECHNICIAN AT THE REPAIR SHOP TOLD HER THAT IT WAS BECAUSE SHE WAS PULLING A TRAILER WITH HER VEHICLE. BUT SHE STATED THAT THE FIRST TIME IT HAPPENED SHE WAS NOT PULLING THE TRAILER, IT DID NOT EVEN HAVE THE TRAILER HITCH ON IT. THE FIRST TIME IT WAS AROUND JUNE, 2003. THE SECOND TIME IT WAS JUNE 1ST,2005. THE THIRD TIME WAS JUNE 15, 2005. *AK *SC *JB
REAR COIL SPRING FAILURE (FRACTURE) CAUSING BLOW-OUT OF REAR DRIVER-SIDE TIRE. TEMPORARY LOSS OF CONTROL OF VEHICLE. EXISTING RECALL FOR FRONT COIL SPRING FAILURE, THIS OCCURED ON THE REAR. BOTH REAR SPRINGS AND CUT TIRE REPLACED AT OWNERS EXPENSE.
CONSUMER OWNS A 2000 MERCURY SABLE AND IS ASKING THAT THE RECALL FOR FRONT COIL SPRING FAILURES BE EXPANDED TO INCLUDED THE FRONT AND REAR COIL SPRINGS.*MR THE REAR COIL SPRING IN THE CONSUEMR'S VEHICLE BROKE. *NM
(1) I OWN A MERCURY SABLE, 4 DR. SEDAN [XXX] WITH APPROXIMATELY 35,550 MILES ON IT. LAST WEEK, 06/03/05) WITH NO OBVIOUS CAUSATION (I.E. DID NOT RUN OVER A HUGE POTHOLE OR ROCK/CURB), I BEGAN TO HEAR A RUBBING NOISE FROM THE REAR WHEEL - IT SOUNDED A BIT LIKE A BRAKE SHOE DRAGGING OR A TREE BRANCH STUCK IN THE WELL RUBBING THE TIRE. ON IMMEDIATE ROADSIDE INSPECTION, I COULD NOT SEE ANY OBVIOUS PROBLEM. (2) LATER WHEN I REMOVED THE WHEEL I DETERMINED THAT THE REAR COIL SPRING HAD BROKEN OR SLIPPED DOWN OVER THE LOWER RETAINING CUP AND A SHARP END OF THE COIL WAS PROTRUDING OUT FROM UNDER THE RETAINING CUP AND IT WAS CUTTING A NEAT GROOVE IN THE SIDEWALL OF MY TIRE. THE TIRE HAD NOT YET LOST PRESSURE BUT WOULD HAVE IN A VERY FEW MILES WITH POTENTIALLY DISASTROUS CONSEQUENCES. (3) I CONTACTED THE CUSTOMER SERVICE LINE FOR FORD MOTOR CO. ON 06/06/05 AND 06/07/05 AND SPOKE TO A REPRESENTATIVE AND A SUPERVISOR AND THEY REQUIRED THAT I HAVE THE CAR INSPECTED BY A DEALERSHIP WHICH I DID. AFTER HAVING THE DEALERSHIP VERIFY THE PROBLEM (FRACTURED RIGHT REAR COIL SPRING) THEY REFUSED TO OFFER ME ANY ASSISTANCE IN THE REPAIRS AND WOULD SAY ONLY THAT THE RECALL (2000 MERCURY SABLE GS NHTSA RECALL ID NUMBER: 04V332000 RECALL DATE: JUL 15, 2004 COMPONENT: SUSPENSION:FRONT:SPRINGS:COIL SPRINGS) COVERED ONLY THE FRONT SPRINGS AND THAT THE VEHICLE IS UNSAFE TO OPERATE WITHOUT REPAIRS. I AM TAKING THE VEHICLE TO MY LOCAL TECHNICIAN FOR REPLACEMENT OF BOTH SPRINGS WITH NON-FORD MOTOR COMPANY, AF
I TOOK BY VEHICLE TO A TIRE RETAILER TO HAVE ALL FOUR TIRES REPLACED. WHEN THE MECHANIC REMOVED THE WHEELS HE FOUND THE LEFT REAR COIL SPRING HAD FRACTURED IN THE FIRST ACTIVE COIL ABOVE THE LOWER SPRING SEAT. THE FRACTURED END OF THE COIL SPRING REMAINED CAPTURED IN THE LOWER COIL SPRING SEAT SO THAT THERE IS NO CONTACT (YET) BETWEEN THE TIRE AND THE FRACTURED COIL SPRING. THE NATURE OF THE FRACTURE IS SUCH THAT CORROSION IS DEEMED THE SOURCE OF FAILURE. THE SERVICE CENTER MANAGER REFERRED ME TO BY LOCAL VEHICLE DEALERSHIP. IN FACT, THE SERVICE MANAGER TOLD ME MINE WAS THE "THIRD COIL SPRING FAILURE IN THE PAST MONTH" THAT HE'D SEEN ON 2000 FORD TAURUS/MERCURY SABLES, ONE OF THEM FROM HIS OWN FLEET! I UNDERSTAND THERE IS AN EXISTING RECALL CAMPAIGN, MANUFACTURER RECALL NUMBER 04V332000 , DESCRIBING DEFECTIVE FRONT COIL SPRINGS FOR THIS VEHICLE. THE FAILURE MODE DESCRIBED IN THE RECALL AND IN NHTSA INVESTIGATION PE 04-044 IS THE SAME MODE OF FAILURE DESCRIBED IN THIS COMPLAINT FOR THE REAR COIL SPRINGS. TO THE BEST OF MY KNOWLEDGE THOUGH, THERE HAS NOT YET BEEN ANY RECALL ISSUED TO ADDRESS THE DEFECTIVE REAR COIL SPINGS OF THIS VEHICLE. AS I WRITE THIS I AM ATTEMPTING TO ARRANGE A SERVICE APPOINTMENT WITH MY LINCOLN-MERCURY DEALER TO HAVE THE ALL THE CAR'S COIL SPRINGS REPLACED, HOPEFULLY UNDER WARRANTY. AT THE VERY LEAST I RECOMMEND NHTSA RE-OPEN INVESTIGATION PE 04-044 AND EXAMINE REAR COIL SPRING FAILURE FOR THE SAME VEHICLES (1999-2000 FORD TAURUS/MERCURY SABLE). CONSEQUE
THE DEALER SAID THAT HE WILL PUT FRONT SHIELDS AROUND THE FRONT SPRINGS BECAUSE THE SPRING BREAKS AND PUNCHES THE FRONT TIRE. CONSUMER COMPLAINED THAT THE REAR SPRING BROKE AND PUNCHED THE REAR TIRE. DEALER SAID THERE WAS NO COVERAGE.*AK
EVENT LEADING UP TO FAILURE: NORMAL DRIVING CONDITIONS (38,000 MILES) FAILURE: SUSPENSION--LINKAGE BECOMES LOOSE PREMATURELYAND RATTLES. HANDLING BECOMES LOOSE PRESENTING A SAFETY HAZARD. WHAT WAS DONE TO CORRECT FAILURE: 1 CAR HAD LINKAGE REPLACED. 1 CAR IS STILL IN NEED OF REPAIR
DT: THERE WAS A RECALL ON THE FRONT SPRINGS, AND THEY LATER TOLD HIM THERE WAS A PROBLEM WITH THE REAR SRPINGS.*AK
WHILE DRIVING 25 MPH THE REAR DRIVER SIDE COIL SPRING BROKE. AS A RESULT, THE TIRE WAS PUNCTURED. THE CAUSE HAS YET TO BE DETERMINED. *AK *SC *JB
DT: GOT RECALL NOTICE LAST AUGUST ON GUARD SPRINGS ON FRONT OF CAR, AND IT IS NOW MAY AND HE CAN'T GET ANYONE TO FIX HIS CAR. DEALER KEEPS TELLING HIM THEY DO NOT HAVE THE PARTS YET. CALLED MANUFACTURER AND THEY DID NOT OFFER ANY HELP EITHER.*AK
MY 2000 MERCURY SABLE WAS PARK AT MY PLACE OF BUSINESS....LEAVING FOR HOME, STARTED UP THE CAR (BOOM) SMOKE FOR UNDER THE HOOD. THE PLASTIC INTAKE MANIFOLD COVER EXPLODED (TOP OF THE ENGINE) . IT'S GOING TO COST ME OVER $600 TO REPAIR AND REPLACE. HAS THIS PROBLEM HAPPEN TO EVERYONE ELSE..
WHILE STOPPING AT A TRAFFIC LIGHT VEHICLE CONTINUED TO ACCELERATE AT FULL THROTTLE, EVEN WHEN BRAKES WERE APPLIED AGAIN, AND THE IGNITION WAS TURNED OFF. VEHICLE ACCELERATED THROUGH AN INTERSECTION, AND ONLY STOPPED WHEN THE FRONT AXLE BROKE. VEHICLE WAS TOWED TO A DEALERSHIP, BUT THEY COULDN'T INDICATED WHY THE ACCELERATION FAILURE OCCURRED, EVEN WHEN A DIAGNOSTIC TEST WAS PERFORMED.*AK CAR KEPT LUNGING AND HOPPING FORWARD WHILE THE BRAKES WERE ON. THE VEHICLE WAS TAKEN TO THE DEALER BUT THEY WERE UNABLE TO DETERMINE D THE CAUSE OF THE PROBLEM. *BF *NM
AFTER NOTICING THAT REAR LEFT TIRE WAS FLAT CONSUMER DROVE THE VEHICLE TO THE REPAIR SHOP, AND MECHANIC DETERMINED THAT BOTH REAR COIL SPRINGS BROKE. DEALER WAS NOT NOTIFIED.*AK THE RESULT OF THE TIRE BEING FLAT WAS BECAUSE THE SHARP EDGES OF THE COIL SPRING CUT THE RUBBER ON THE INSIDE OF THE TIRE. CONSUMER AWARE OF THE FACT THERE IS A RECALL FOR THE FRONT COIL SPRING AND DISAPPOINTED THAT THERE NOT A RECALL FOR THE REAR FOR THE SAME PROBLEM. *BF
SHORTLY AFTER RECALL WAS COMPLETED FOR FRONT SPRING SHIELDS I NOTICED THE RIGHT REAR SUSPENSION SAGGING. TOOK IT TO THE LOCAL FORD DEALER WHICH DISCOVERED THAT THE RIGHT REAR SPRING WAS BROKEN. CAR IS LIGHTLY DRIVEN, NO TOWING, AND HAS ONLY 80,000 MILES. DEALER IS RECOMMENDING REPLACEMENT OF BOTH REAR SPRINGS AT MY EXPENSE ($380). AFTER READING OTHER CONSUMER COMPLAINTS WITH SABLE SPRINGS, SEEMS TO ME THE CAR WAS MANUFACTURED WITH DEFECTIVE SPRINGS.*AK
2000 MERCURY SABLE WITH DURATEC V6 24V ENGINE. STARTED CAR; LOUD BANG; INTAKE MANIFOLD EXPLODED. NO PREVIOUS PROBLEMS WITH STARTING OR DRIVING THE VEHICLE. ALL MAINTENANCE DONE IN TIMELY MANNER. WHEN INTAKE MANIFOLD EXPLODED PIECES OF PLASTIC FLEW AND INSULATION UNDER HOOD WAS ACTUALLY SHREDDED. COULD HAVE CAUSED SERIOUS INJURY HAD SOMEONE HAD HOOD OPEN WHEN CAR WAS STARTED. CAR CURRENTLY AT NEW BRIGHTON FORD WAITING FOR REPAIR.*AK
FRONT PASSENGER SEAT BELT WILL NOT RETRACT. LEFT REAR SEAT BELT WILL NOT RETRACT.*AK
FRONT SPRINGS WHERE IDENTIFIED AS A POSSIBILITY OF BREAKING AND WAS NOTIFIED BY FORD, THE SPRINGS DID BREAK PENETRATING INTO THE TIRE. SPRINGS WHERE REPLACED BY MANUFACTURER. FORTUNATELY THIS HAPPENED AT A LOW SPEED NOT CAUSING AN ACCIDENT WHEN THE TIRE BLEW OUT FROM THE SPRING ENTERING THE TIRE. FIVE MONTHS LATER, A REAR SPRING HAS BROKEN AND AGAIN WAS FORCED TOWARD THE TIRE, THIS TIME NOT PENETRATING IT, BUT CREATING A DEEP GOUGE IN THE TIRE. CAR IS NOW IN DEALER SHOP FOR REPAIR AND REPLACEMENT OF SPRING, STRUT, AND TIRE. FORD NOT AWARE OF PROBLEM WITH REAR SPRINGS SO COST OF REPAIR WILL BE AT OWNERS EXPENSE. I HAVE REQUESTED THAT THE FORD SERVICE DEPARTMENT RETURN ALL PARTS TO ME AFTER REPLACEMENT. IT WAS OF THE OPINION OF THE SERVICE DEPARTMENT THAT THE CAR WAS NOT SAFE TO DRIVE UNTIL PARTS WERE ORDERED AND REPLACED. CONCERN NOW IS THE INTEGRITY OF THE OTHER REAR SPRING.*JB
1) INTAKE MANIFOLD EXPLODED WHEN STARTING THE CAR; ) CAR NOT DRIVEABLE; ) TOWED TO WHITE BEAR LINCOLN MERCURY FOR SERVICE - ESTIMATE PROVIDED 25, MARCH, 2005. *AK
NHTSA RECALL CAMPAIGN 04V332000 CONCERNING FRONT COIL SPRING. NO PARTS WERE AVAILABLE. *AK
I HAVE A 2000 MERCURY SABLE IN WHICH A SAFETY RECALL NOTICE (04S17) WAS ISSUED. A WEEK BEFORE THE SAFETY RECALL WAS ISSUED FOR THE FRONT SPRINGS A REAR SPRING OF MINE HAD SNAPPED, CAUSING A DEEP GROOVE ON THE INNER WALL OF THE REAR TIRE. I HAD TO HAVE BOTH REAR SPRINGS REPLACED AS WELL AS A BRAND NEW TIRE. I WAS TOLD BY FORD IN JUNE OF 2004 THAT I WOULD BE REIMBURSED FOR THE PARTS, LABOR, AND REPLACEMENT TIRE. AS PART OF THE SAFETY RECALL INSTEAD OF REPLACING THE FAULTY SPRINGS THEY ARE INSTALLING "PROTECTIVE SPRING SHIELDS". THIS IS NOW MARCH OF 2005 AND I STILL HAVE NOT BEEN ABLE TO GET THE "PROTECTIVE SPRING SHIELDS" INSTALLED BECAUSE OF LACK OF AVAILABLITY, AND FORD IS NOW TELLING ME THAT THEY WILL NOT REIMBURSE ME FOR THE REAR SPRINGS, WHICH ARE OBVIOUSLY AS DEFECTIVE AS THE FRONT.*AK
04 V 332 000/FRONT COIL SPRING: WHILE BACKING OUT OF THE DRIVEWAY, THE CONSUMER HEARD A CRUNCHY/GRINDING NOISE AND THEN NOTICE THAT THE FRONT RIGHT TIRE WAS DEFLATED. THE VEHICLE WAS TOWED TO A REPAIR SHOP. THE MECHANIC INFORMED THE CONSUMER THAT THE FRONT COIL SPRING HAS BROKEN AND PUNCTURE THE RIGHT SIDE TIRE. THE DEALER AND THE MANUFACTURER WERE BOTH NOTIFIED.
THIS VEHICLE IS USED MOSTLY AROUND TOWN AND IS WELL TAKEN CARE OF INCLUDING FREQUENT WASHINGS. THERE WAS ABSOLUTLEY NO WARNING OF ANY TYPE PRIOR TO FAILURE. THE SPRING ON THE DRIVER'S SIDE FRONT STRUT BROKE, AND A JAGGED PORTION LODGED INTO THE SIDEWALL OF THE TIRE, COMPLETLEY DESTROYING IT. THE SIDE OF THE CAR DROPPED CONSIDERABLY. THIS ALL OCCURED WHILE THE CAR WAS AT REST IN MY GARAGE. THE CAR HAS LOW MI. AND NO RUST, THIS INCLUDES THE SPRING. MERCURY REFERED ME TO A DEALER TO HAVE THE SPRINGS REPLACED, NOTING THAT THEIR COVERED TO 150,000MI. I WAS TOLD TO SUBMIT A RECIEPT FOR POSSIBLE RE-IMBURSEMENT FOR THE DAMAGED TIRE AND TOWING. (THE CAR WAS UNDRIVEABLE) I KEPT A PIECE OF THE SPRING THAT BROKE OFF. I'M NO METALURGIST, BUT THIS APPEARS TO BE A VERY DANGEROUS FAILURE OF THE SPRING, IM THANKFUL IN MY INSTANCE NO ONE WAS HURT.*AK
THE RIGHT SIDE COIL SPRING SHEARED OFF WHILE THE VEHICLE WAS PARKED INSIDE OF THE GARAGE. CONSUMER HAD THE VEHICLE TOWED TO THE DEALER, AND MECHANIC DETERMINED THAT LEFT AND RIGHT SIDE COIL SPRINGS NEEDED TO BE REPLACED DUE TO CORROSION. *AK IT WAS THE REAR COIL SPRINGS WHICH FAILED. *ER *JB
VEHICLE EXPERIENCED STALLING AT VARIOUS SPEEDS, CAUSING THE STEERING WHEEL AND BRAKES TO HAVE NO CONTROL. MANUFACTURER WAS CONTACTED BY CONSUMER.*AK
WHILE DRIVING ONE OF THE VEHICLE'S COIL SPRINGS BROKE AND PUNCTURED ONE OF THE TIRES. *NM *JB
CAR HAD SOUNDED CREAKY IN THE BACK - HAD THE CAR LOOKED AT, BUT NOTHING WAS FOUND. RIGHT REAR SPRING BROKE AND FELL OFF THE SHOCK - PUNCTURING THE TIRE. THE CAR HAD TO BE TOWED, THE SPRING AND TIRE BOTH NEEDED TO BE REPLACED. *AK
WE WERE NOTIFIED OF THE RECALL ON THE FRONT SPRINGS OF THE 2000 MERCURY SABLE IN AUGUST OF 2004. WE WENT TO THE GARAGE TO ASK WHAT WE SHOULD DO. THE GARAGE SAID THEY WOULD CALL WHEN THE PARTS WERE MADE AND WHEN TO COME IN FOR REPLACEMENT OF THE SPRINGS. WE WERE NEVER CALLED TO BRING THE CAR IN. ON JANUARY 23, 2005 WHILE BACKING OUT OF THE GARAGE THE FRONT SPRING EXPLODED WITH SUCH A FORCE IT BLEW OUT THE FRONT TIRE. THE CAR WAS THEN TOWED TO THE FORD GARAGE WHERE IT WAS REPAIRED. THEY PUT NEW SPRINGS ON THE FRONT OF THE VEHICLE AND REPLACED THE TIRE AT NO COST. WHILE IN THE GARAGE THEY FOUND A REAR SPRING THAT WAS BROKEN. THE SERVICE MANAGER CONTACTED FORD MOTOR COMPANY TO SEE IF IT COULD BE REPAIRED AT NO COST ALSO. FORD SAID NO BECAUSE THERE WAS NO RECALL ON THE REAR SPRINGS. WE HAD TO PAY FOR THE REAR SPRINGS. WE FEEL AT THE VERY LEAST THE COST OF THE REAR SPRINGS SHOULD BE PAID FOR BY FORD MOTOR COMPANY. IF WE HAD BEEN DRIVING DOWN THE HIGHWAY INSTEAD OF BACKING OUT OF THE GARAGE IT WOULD HAVE BEEN DISASTROUS SINCE THE TIRE ACTUALLY BLEW APART. I WOULD APPRECIATE YOUR HELP IN AT THE VERY LEAST FORCING FORD MOTOR COMPANY TO PAY FOR THE TOTAL SPRING REPLACEMENT. THANKS. *NM
(1) I PURCHASED MY 2000 MERCURY SABLE GS V6 FROM MY FATHER WITH APPX. 38,000 MILES ON IT. MY FATHER AND I KEPT IT WELL MAINTAINED AS REQUIRED IN THE MANUFACTURES WARRANTY GUIDELINES. HE ORIGINALLY BOUGHT IT NEW FROM THE MERCURY DEALERSHIP IN FARMINGTON, MI WHICH IS NOW LOCATED IN DEARBORN, MI CALLED JACK DEMMER LINCOLN MERCURY. WHEN I PURCHASED THE CAR FROM MY FATHER THE SEATBELTS WERE BOTH WORKING FINE. (2)ON THE MERCURY SABLE BOTH SEAT BELT HARNESSES (SEATBELT ROTATOR) LOCKS UP PREVENTING YOU TO ALLOW YOU TO PUT ON THE SEATBELT. CONSEQUENCES CAN CAUSE SERIOUS INJURY, OR EVEN DEATH. *JB (3) I CONTACTED THE DEALERSHIP. THEY STATED THAT THE CAR HAS 64,000 MILES ON IT AND IS OUT OF THE 36,000 MILE WARRANTY SO THEY ARE NOT OBLIGATED TO REPLACE THE BELTS. THEY DID OFFER TO REPLACE BOTH SEAT BELTS FOR $200.00 PER BELT AS THEY SAID THEY WOULDN'T FIX THEM AS ITS A SAFETY ISSUE. THE CAR TO THIS DATE HAS NOT BEEN REPAIRED. I AM CONCERNED THAT THIS IS A PROBLEM IN OTHER MERCURY SABLES AND WOULD LIKE IT INVESTIGATED IF POSSIBLE. *JB
WHILE VEHICLE WAS PARKED, THE FRONT DRIVER SIDE COIL SPRING PUNCTURE THE TIRE. THE CONSUMER NOTICE THE FLAT TIRE AND SEEN THAT IT WAS CAUSED BY THE "FRONT COIL SPRING". THE DEALERSHIP WILL BE NOTIFIED. THE CAUSE WAS NOT DETERMINED. PLEASE PROVIDE MORE INFORMATION. 8NM
RECALL CAMPAIGN: NHTSA 04V332000 ON THE FRONT COIL SPRING. NO PARTS AVAILABLE. *NM
CONSUMER RECEIVED A RECALL FOR THE COIL SPRING SHIELD, AND TO DATE NO FURTHER NOTIFICATION FOR THE PART WAS MADE BY THE MANUFACTURER. COIL SPRING SHIELD NHTSA RECALL 04V332000. *AK
THE FRONT COIL SPRING ON THE FRONT DRIVER'S SIDE OF THE VEHICLE FAILED. *NM RECALL CAMPAIGN:04V332000 THE DEALER DID NOT HAVE THE PARTS NEEDED TO COMPLETE THE SERVICE. THE PARTS WILL NOT BE IN FOR A COUPLE OF MONTHS. THE COIL SPRING BROKE WHILE THE CONSUMER WAS DRIVING AT A LOW RATE OF SPEED. THE COIL SPRING DESTROYED THE NEW FRONT DRIVER SIDE TIRE. *TC *JB
RECALL CAMPAIGN: THE DEALER REFUSED TO PERFORM THE RECALL (04S17) REPAIRS BECAUSE THE CONSUMER'S VEHICLE DID NOT HAVE FACTORY TIRES AND SPRINGS. *NM *SC *JB
RECALL 04V332000 CONCERNING FRONT COIL SPRINGS. CONSUMER RECEIVED THIS RECALL NOTICE SINCE OCTOBER 2004, AND DEALER KEPT TELLING THE CONSUMER THAT THEY DID NOT RECEIVE ANY INFORMATION CONCERNING THIS RECALL. *AK
CONSUMER'S VEHICLE WAS PART MANUFACTURER'S RECALL 01517. HOWEVER, SHE CONTACTED FORD REGARDING RECALL NUMBER 01S17. FORD INDICATED THAT THE PARTS WERE NOT IN AS OF YET. CONSUMER HAS BEEN WAITING SINCE AUGUST. *AK RECALL CAMPAIGN *TC
WHEN TURNING THE KEY IN THE IGNITION A LOUD EXPLOSION SOUND WAS PRODUCED. THE ENGINE INTAKE MANIFOLD HAD MALFUNCTIONED. AS A RESULT THE VEHICLE WAS TOWED TO THE NEAREST DEALER TO FIND THE CAUSE. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB
NO PARTS WERE AVAILABLE FOR MANUFACTURER'S RECALL 04S17 FRONT COIL SPRINGS; NHTSA RECALL CAMPAIGN 04V332000. FORD LINCOLN MERCURY 845-561-3900.*AK
CONSUMER RECEIVED NHTSA RECALL 04V332000 FOR THE SPRING SHIELD, BUT THE PARTS WERE NOT AT THE DEALER. *AK
CONSUMER RECEIVED FORD RECALL 04S17 IN AUGUST 2004, WHICH STATED THE PART WOULD BE AVAILABLE IN DECEMBER. HOWEVER, THE PARTS WERE STILL NOT IN, AND THE CONSUMER WAS CONCERNED. *AK......*AK
WHILE DRIVING 50 MPH CONSUMER APPLIED THE BRAKE PEDAL AND IT WENT TO THE FLOOR. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND PULLED OVER. VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE BRAKES NEEDED TO BE REPLACED. *AK *TC
COIL SPRINGS CORRODED. VEHICLE WAS THEN TAKEN TO DEALER FOR SERVICE. LATER, CONSUMER FOUND OUT THERE WAS RECALL 04V332000 ON THIS SUBJECT. SHE SPOKE WITH MERCURY FOR REIMBURSEMENT. THEY REFERRED HER TO THE DEALER WHERE SHE PURCHASED THE VEHICLE. DEALER TOLD CONSUMER THAT IT MIGHT TAKE A WHILE FOR HER TO RECEIVE REIMBURSEMENT. ON AUGUST 31ST, 2004 CONSUMER WAS TOLD THAT THE REIMBURSEMENT WAS SENT OUT. THERE WAS STILL NO RESPONSE WEEKS AFTER. THEY CONTACTED DEALER AGAIN, AND WAS TOLD THAT THEY NEVER HAD PAPER WORK DONE. BOTH MANUFACTURER AND DEALER GAVE CONSUMER A RUN AROUND. CONSUMER STILL DID NOT RECEIVE REIMBURSEMENT.*AK
THE OWNER REQUESTED A FULL REFUND FOR REPLACEMENT OF THE BROKEN SPRING AND THE DAMAGE TO THE SUSPENSION AND TIRES. *BF THE TIRE WAS RIPPED IN ALMOST A COMPLETE CIRCLE. RECALL# 04V332000. *SC
THE REAR COIL SPRINGS HAD RUSTED COMPLETELY. THE OWNER CONTACTED THE MANUFACTURER WHO STATED THERE WAS NOTHING THEY COULD DO. *JB THE STRUT WAS POINTING AND RUBBING THE TIRE. *SC
RECEIVED 3 SAFETY RECALL NOTICE. SHOULD ONE OCCUR, COULD CAUSE A BLOW OUT OF A FRONT TIRE. *BF THE CONSUMER REQUESTED COMPENSATION. *SC
WHILE ATTEMPTING TO STOP IN TRAFFIC THE VEHICLE ACCELERATED SUDDENLY AND THE BRAKES FAILED TO STOP THE VEHICLE. AS A RESULT THE CONSUMER WAS INVOLVED IN AN ACCIDENT. THE DRIVER SUSTAINED A FRACTURED SPINAL CORD. *AK
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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