Page 5 of 6 · complaints 201–250 of 258

1999 Mercury Sable complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1999 record →

Engine and Engine Cooling › Engine › Gasoline
Filed Apr 23, 2001TN

VEHICLE WAS BACKFIRING DUE TO AN UNKNOWN COMPONENT WHICH CONSUMER FELT COULD POSSIBLY RESULT IN A FIRE. CONSUMER HAS TAKEN VEHICLE TO A FORD DEALERSHIP THREE TIMES, AND WAS NOT ABLE TO DETERMINE CAUSE OF BACKFIRING. THIS OCCURRED APPROXIMATELY 75% OF TIME DURING START UP. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK

Visibility › Windshield Wiper/Washer › Motor
Filed Apr 4, 2001AR

WINDSHIELD WIPERS ENGAGE BY THEMSELVES WITHOUT WARNING STARTLING THE DRIVER,THEY TURN THEMSELVES OFF AFTER A FEW SWISHES. *MJS

Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed Mar 27, 2001NY

THE SEPENTINE BELT BROKE. NLM

Steering › Hydraulic Power Assist System
Filed Mar 8, 2001FL

POWER STEERING REPLACED ON 6 MARCH, 2001. SAME PROBLEM AGAIN ONMAR8, REPAIRED AGAIN. CONSUMER WAS TOLD PART USED WAS A REMANUFACTURED PART. DEALER STATED IT WAS A FORD CO. DIRECTIVE NOT TO USE NEW PARTS.VEHICLE STILL UNDER WARRANTY. *AK

Power Train › Automatic Transmission › Lever and Linkage › Column Shift
Filed Mar 7, 2001PA

TRANSMISSION SHIFT CABLE SNAPPED, VEHICLE WOULD NOT CHANGE GEARS. *SLC

Steering › Rack and Pinion
Filed Mar 7, 2001UT

NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Mar 2, 2001IN

VEHICLE WAS STANDING STILL WITH PARK GEAR ON WHEN CONSUMER TURNED VEHICLE ON, AND VEHICLE WENT FORWARD WITHOUT PRIOR WARNING. *AIK

Steering › Rack and Pinion
Filed Feb 28, 2001CA

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Visibility › Defroster/Defogger/Hvac System
Filed Feb 14, 2001NJ

WHEN AIR CONDITIONOR OR HEATER IS ON VEHICLE FILLS UP WITH EXHAUST FUMES. *AK

Power Train › Automatic Transmission › Cooling Unit and Lines
Filed Jan 13, 2001IN

ODOR OF HOT TRANSMISSION FLUID / OIL ENTERING INTERIOR AT VENTS, VEHICLE AT OPERATING TEMPERATURE. MOST NOTICABLE AT COMPLETE STOP. NO LEAKS VISIBLE, SUSPECT FUMES FROM TRANSMISSION VENT BEING DRAWN INTO AIR INTAKE FOR AC SYSTEM PAST THE OPENING OF THE HOOD HINGES AT COWL. *AK

Air Bags › FrontalCrash
Filed Jan 11, 2001CA

CONSUMER WAS TRAVELING ABOUT 35MPH ON A SIDE STREET AND ANOTHER VEHICLE SUDDENLY STOPPED. APPLIED BRAKES , AND BRAKES DIDN'T STOP VEHICLE. UPON IMPACT, AIRBAGS DIDN'T DEPLOY. DEALERSHIP WAS AWARE OF INCIDENT.*AK

Service Brakes, Hydraulic › Foundation Components › Master Cylinder
Filed Dec 13, 2000FL

WHILE DRIVING, CONSUMER LOST ALL BRAKES AND BRAKE LIGHT CAME ON, DEALER FOUND LEAK IN REAR CYLINDER AND REPLACED BOTH CYLINDERS, CONSUMER FELT LUCKY BECAUSE THERE WAS NO ACCIDENT AND NO INJURIES. *SLC

Interior Lighting
Filed Nov 1, 2000AL

THE DASH LIGHT HAS COME ON TWICE AND IT HAD TO BE SERVICED FOR PROBLEMS WITH THE SENSOR AND A VALVE NOT WORKING PROPERLY IN THE EXHAUST SYSTEM. THE LINKAGE BROKE ONCE IN A PARKING LOT. IT HAD TO BE TOWED IN ON FLATBED.*AK

Equipment › Appliance › Air Conditioner
Filed Oct 30, 2000VA

WHEN USING AIR CONDITIONER INSTEAD OF COOL AIR IT WILL BLOW HOT AIR TO THE FACE WHERE IT COULD NOT BE CUT OFF.*AK

Equipment › Appliance › Air Conditioner
Filed Oct 25, 2000CO

THERE IS A BAD MILDEW ODOR WHEN OPERATING THE AIR CONDITIONING SYSTEM, THE DEALERSHIP IS NOT ABLE TO RECTIFY THIS PROBLEM. *CJ

Power Train › Automatic Transmission
Filed Sep 23, 2000OH

ALMOST CAUSED A MAJOR ACCIDENT BUT AVOIDED FATALTIES. *AK

Tires
Filed Sep 20, 2000TN

TIRE DEVELOPED A 3 INCH LONG BUBBLE IN SIDEWALL, DEALER WOULD NOT REPLACE, TOLD TO TAKE IT TO GENERAL TIRE. GENERAL CLAIMED I RAN OVER SOMETHING (WHICH I HAD NOT) AND WOULD NOT REPLACE UNDER WARRANTY. I REPLACED TIRE AT MY EXPENSE FOR SAFETY REASONS.( DOT NUMBER: TIRE SIZE: P205/65/R1 )

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Sep 14, 2000NJ

WHILE PARKING VEHICLE AT A PARKING GARAGE CONSUMER TOOK A DOWN RAMP TOWARDS AN EMPTY SPACE WHEN CONSUMER PUT FOOT ON THE BRAKE PEDAL IT WENT TO THE FLOOR BUT THE VEHICLE DID NOT STOP AND HIT A CONCRETE WALL. NLM

Air Bags › FrontalCrash2 injured
Filed Sep 12, 2000NH

VEHICLE WAS INVOLVED IN A HEAD ON CRASH AT 45 MPH. NEITHER AIRBAG DEPLOYED. POLICE, FIRE, RESCUE, TOWING COMPANY, AUTOBODY AND DELAERSHIP ALL SAID "SOMETHING IS WRONG WITH THIS VEHICLE, AIRBAGS SHOULD HAVE GONE OFF, YOU SHOULD HAVE THIS CHECKED OUT." ATTEMPTED FOR THREE MONTHS TO GET FORD TO SEND A FORD REPRESENTATIVE TO INVESTIGATE. FORD LEGAL GOT INVOLVED, ALL THEY EVER SAID (VERBALLY) IS "THE CAR IS SAFE" AND REFUSED TO HAVE ANYONE FROM FORD LOOK AT THE SYSTEM. FORD LEGAL WAS MORE CONCERNED ABOUT AN INJURY LAWSUIT THAN A POSSIBLE DEFECT. FORD LEGAL TOLD ME "IF YOU SUSPECT THERE'S A PROBLEM WITH YOUR AIRBAGS, YOU SHOULD TAKE IT UP WITH YOUR INSURANCE COMPANY." FIGURE THAT ONE OUT!*AK

Seat Belts › Front › Retractor1 injured
Filed Sep 1, 2000MA

DRIVER'S REAR SEAT BELT WAS RETRACING AND CHOKING A FIVE YEAR OLD CHILD. WAS UNABLE TO RELEASE THE BELT, FIREMAN HAD TO CUT THE BELT TO FREE THE CHILD. DEALER NOTIFIED AND WILL REPLACE BELT WITHOUT COST. *AK THE CONSUMER SAYS THAT THE SEAT BELT SHOULD BE DESIGNED WITH A RELEASE ON THE RETRACTORS TO AVOID THIS KIND OF HORIFYING ACCIDENT. *YH

Engine and Engine Cooling › Engine
Filed Jul 28, 2000NJ

ENGINE OIL PUMP WENT WIDE OPEN, LOSS OF ENTIRE ENGINE OIL INVENTORY. MOTOR SEIZED, CRANK BROKE. LOSS OF CONTROL OF VEHICLE *AK

Fuel System, Gasoline › Storage › Tank Assembly
Filed Jul 6, 2000TX

I HAVE PROBLEMS GETTING INTO THE FUEL TANK. IT CONTINUALLY SHUTS OFF AND/OR SPILLS GAS ON THE GROUND. I DID TAKE THE TIME TO FIGHT IT ONCE TO GET IT FILLED UP, BUT THAT TOOK APPROX. 15 MINUTES. OTHERWISE, I CAN ONLY PUMP ENOUGH GAS IN TO REGISTER 1/2 TO 3/4 FULL. *AK

Electrical System › Wiring › Interior/Under DashFire
Filed Jun 22, 2000CT

WHILE PARKING VEHICLE SMELLED UNDER DASH SMOKE. SOON, VEHICLE WAS ON FIRE. FIRE DEPARTMENT PUT FIRE OUT. PLEASE PROVIDE FURTHER INFORMATION. *AK

Air Bags › FrontalCrash2 injured
Filed Jun 13, 2000FL

WHILE TRAVELING 55 MPH CONSUMER RAN INTO A DUMP TRUCK, AND AIR BAGS DID NOT DEPLOY. *AK

Air Bags › Side/WindowCrash2 injured
Filed Jun 12, 2000FL

CONSUMER WAS INVOLVED IN A HEAD-ON CRASH WHILE DRIVING 55 MPH, CRASHING INTO A DUMP TRUCK. UPON IMPACT, NEITHER DRIVER'S SIDE NOR PASSENGER'S SIDE AIR BAG DEPLOYED, CAUSING INJURIES TO BOTH DRIVER AND PASSENGER . CONSUMER HAS CONTACTED DEALER. PLEASE PROVIDE ANY FURTHER DETAILS. *AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed May 31, 2000TX

VEHICLE WAS PARKED WITH KEYS IN IGNITION. WAS NOT ABLE TO SHIFT INTO PARK. NEIGHBOR CHECKED UNDER HOOD & FOUND TRANSMISSION WIRES FOR SHIFT LEVER HAD SNAPPED. WIRES WERE UNHOOKED BEFORE LEVER WAS ABLE TO SHIFT INTO PARK. CONTACTED DEALERSHIP & SERVICE TRUCK TOWED VEHICLE TO DEALERSHIP. *AK *ML

Visibility › Windshield Wiper/Washer
Filed May 30, 2000NJ

WHILE MAKING A LEFT TURN WITH TURN SIGNAL AND WINDSHIELD WIPERS ON, WINDSHIELD WIPER FLUID WOULD AUTOMATICALLY COME OUT. VISIBLITY WOULD BE VERY DIFFICULT SINCE THE FLUID CAME OUT UNEXPECTEDLY, AND CONSUMER COULD GET INTO AN ACCIDENT. *AK

Structure › Body › Door
Filed May 1, 2000VA

WAS DRIVING ALONG WHEN THE DOOR CAME OPEN BY ITSELF. AFTER THE DOOR WAS SHUT THE LOCKS "LOCKED " AGAIN. THE DOOR AND OTHERS WERE ALREADY "LOCKED". THE SAME THING HAPPEND THIS MORNING EXCEPT THE DOOR WAS JUST AJAR IT DIDN'T COMPLETELY OPEN. I WAS TRAVELING ABOUT 25 MPH WHEN IT HAPPENED TODAY. WHEN I STOPPED AND SHUT THE DOOR, THE LOCKS DIDN'T RESET OR CLICK AS THEY DID LAST NIGHT. *AK

Air Bags › Side/Window
Filed Mar 27, 2000OH

THE DRIVERS SEAT BELT WILL NOT STAY FASTENED, DEALER PUT AN EXTENSION ON THE SEAT BELT BUT IT COMES LOOSE ALSO. NLM

Unknown or Other1 injured
Filed Mar 15, 2000OH

I REPORTED THIS OVER TWO WEEKS AGO AND HAVE NOT HEARD FROM A NHTSA REPRESENTATIVE. PLEASE CALL 937-890-2110. NO SAFETY DEFECT LISTED IN THE SUMMARY. *AK

Unknown or Other
Filed Mar 14, 2000FL

WHEN USING THE ROMOTE CONTROL TO OPEN THE TRUNK, IT ALSO UNLOCKS THE CAR DOORS. YOU HAVE TO REMEMBER THAT WHEN YOU PUT PACKAGES IN THE TRUNK THAT THE CAR DOORS ARE UNLOCKED. *AK

Air Bags › FrontalCrash
Filed Mar 13, 2000FL

VEICLE INVOLVED IN FRONT COLLISION WITH A 35-40 MPH IMPACT DUE TO FAILURE OF BRAKES. UPON IMPACT, DUAL AIRBAGS DID NOT DEPLOY, WHICH COULD HAVE CAUSED INJURIES. PLEASE PROVIDE FURTHER INFORMATION. *AK

Seat Belts › Front › Anchorage
Filed Mar 3, 2000FL

THE DEALER TRIED 3 TIMES TO REPLACE THE SEAT BELT BUT TWICE THE REPLACEMENT PART WAS ALSO BROKEN. *AK

Electrical System
Filed Feb 10, 2000FL

WHILE DRIVING ON I-95 STARTED RAIN/DOWNPOUR TRIED TO TURN ON THE WINDSHIELD WIPERS AND THEY WOULD NOT WORK, THEN THE LIGHTS ON THE DASHBOARD CAME ON/AIRBAG LIGHT WOULD NOT GO OFF, AND WINDOWS WOULD NOT GO UP OR DOWN. CONSUMER STOPPED VEHICLE UNTIL RAIN STOPPED, THEN DROVE TO A NEAR BY MECHANIC, AND THEY SAID IT WAS AN ELECTRICAL PROBLEM. TOOK TO DEALER THEY SAID THEY WOULD CHECK THE SYSTEM OUT. THEN THEY TEST DROVE VEHICLE, AND SAID IT WAS OKAY. CONSUMER WAS PETRIFIED TO DRIVE ON I-95, ESPECIALLY WHEN NEEDING WINDSHIELD WIPERS. *AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Jan 31, 2000OH

WHEN SHIFTING THE CAR INTO REVERSE IT WOULD HESITATE AND WOULD EVENTUALLY SHIFT AFTER REPEATED ATTEMPTS. AFTER A COUPLE DAYS THE CAR WOULD NOT SHIFT INTO REVERSE FROM PARK BUT WOULD IF IT WAS FIRST PUT INTO DRIVE AND THEN REVERSE. THEN IT WOULD NOT SHIFT INTO ANY GEAR AND WOULD FREELY COAST ON AN INCLINE. I HAD TO HAVE THE CAR TOWED ON A FLATBED FROM MY DRIVEWAY TO A DEALERSHIP. THEY HAD IT FOR 5 DAYS, DID NOT FIX IT CORRECTLY AND I HAD TO TAKE IT BACK IN FOR SERVICE. THE SHIFT CABLE HAD TO BE REPLACED. *AK

Vehicle Speed Control › CablesCrash
Filed Jan 10, 2000MD

VEHICLE UNEXPECTEDLY ACCELERATED FORWARD AFTER COMING TO A COMPLETE STOP. VEHICLE HIT ANOTHER PARKED CAR HEAD-ON. DEALER HAS NOT SEEN VEHICLE. *AK

Exterior Lighting › Turn Signal › Flasher Unit
Filed Jan 4, 2000NY

THE TURN SIGNALS WILL NOT OPERATE WHEN THE WEATHER IS BELOW 20 DEGREES, HOWEVER, ONCE THE INSIDE OF THE VEHICLE HAS WARMED UP THE SIGNALS WILL WORK. *SLC

Exterior Lighting › Headlights
Filed Dec 6, 1999MI

THE HIGHBEAM ON BOTH HEADLIGHTS FAILED; PREVIOUSLY THE LIGHT SWITCH WAS EXTREMELY HOT.

Suspension
Filed Dec 1, 1999CA

VEHICLE MAKES A LOUD CLUNK WHEN MAKING A RIGHT TURN. NLM

Vehicle Speed Control › Accelerator Pedal
Filed Nov 22, 1999MD

DRIVER TOOK FOOT OFF ACCELERATOR TO DECELERATE WHEN THE VEHICLE WOULD NOT SLOW DOWN WHICH COULD HAVE RESULTED IN AN ACCIDENT. *AK

Steering › Linkages › Tie Rod Assembly
Filed Oct 21, 1999TX

CONSUMER WAS DRIVING 30 - 35 MPH TIE ROD POPPED OUT, DISABLING STEERING MAKING VEHICLE GO OUT OF CONTROL. CONSUMER ALMOST HAD AN ACCIDENT. CONSUMER WAS DRIVING UNDER NORMAL WEATHER CONDITIONS. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Oct 12, 1999CA

WHILE DRIVING AND APPLYING THE BRAKES, BRAKES SLIPPED AND THEN VEHICLE STOPPED. *AK

Engine and Engine Cooling › Exhaust System
Filed Oct 5, 1999NJ

REPORTING RAW FUEL IS GETTING INTO THE VAPORIZED SYSTM, CAUSING VEHICLE TO STALL WHILE DRIVING. SEEKING HELP FROM NHTSA ON THIS MATTER OR PROVIDE ADDITIONAL INFORMATION. *AK

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Oct 1, 1999NC

NOTE******I DID NOT HAVE ANY FAILURES!! MY REASON FOR WRITING IS TO COMPLAIN ABOUT THE FREQUENT SHIFTING OF THE AUTOMATIC TRANSMISSION. IN ADDITION, THE BRAKES VIBRATE AT HIGH SPEED USUALLY BETWEEN 55-70 WHEN BRAKING. TO BE FAIR I REPORTED AND HAD THE CAR SERVICED WHEN THE BRAKES FIRST VIBRATED. THE SERVICE MANAGER REPORTED THAT THERE WERE HEAT MARKS ON THE DISC'S. MY PRINCIPAL DRIVING IS HIGHWAY WITH LIMITED BRAKING. THE DEALER SHAVED THE ROTORS (WHICH BOTHERED ME GIVEN THAT THERE WAS LESS THEN 10,000 MILES AT THE TIME), AND THE VIBRATION DISAPPEARED. I AM HOWEVER ONCE AGAIN SEEING SOME SLIGHT VIBRATION. TIRE WEAR APPEARS TO BE NORMAL. GETTING BACK TO THE ROTORS, I AM CONCERNED THAT THE LIFE OF THE ROTORS HAVING BEEN CUT WILL BE SHORT. AS FOR THE TRANSMISSION THIS HAS JUST STARTED, AND I HAVEN'T YET SCHEDULED A SERVICE CALL. I HAVE SPOKEN TO SEVERAL PEOPLE WHO OWN EITHER TAURUS'S OR SABLES'S AND THE RECURRING PROBLEM SEEMS TO BE THE TRANSMISSIONS. WHAT DO YOU GUYS SAY?

Vehicle Speed Control
Filed Sep 21, 1999PA

UPON STARTING VEHICLE, IT WILL SURGE ABOUT 6 INCH MOVEMENT WHILE STILL IN PARK, CAUSING SAFETY HAZARD. *AK

Fuel System, Gasoline
Filed Sep 20, 1999MI

CONSUMER WAS DRIVING HOME AND VEHICLE STARTED T0 SMOKE. CONSUMER LEFT THE CAR ON THE SIDE OF THE ROAD, ANOTHER VEHICLE ASSISTED HER IN A CAR JUMP. THE GENTLEMAN OPENED UP HOOD AND NOTICED OIL LEAKING FROM UNDERNEATH VEHICLE. CONSUMER STATED THAT SHE HAD HER OIL CHANGED TWICE FROM THE DEALERSHIP. ALSO, THE OIL FILTER WAS JUST HANGING THERE, NO OIL WAS IN THE VEHICLE AT THE TIME. *AK

Visibility › Windshield
Filed Sep 1, 1999OH

THERE ARE A BUNCH OF LITTLE SPECKS THROUGH OUT THE WINDSHIELD THAT MAKES DRIVING HARD WHEN THE SUN IS SHINING. THE PROBLEM WAS REPORTED TO MANUFACTURER AND DEALERSHIP. THE PROBLEM HAS NOT BEEN CORRECTED. PLEASE PROVIDE ANY FURTHER DETAILS.*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Aug 30, 1999IL

GETTING READY TO BACK OUT OF THE GARAGE APPLIED THE BRAKES, AND THE BRAKE PEDAL DIDN'T GO DOWN. CONSUMER CONTACTED DEALER. *AK

Equipment › Mechanical › Accessory Scissor/Screw/Bottle Jack/Lift
Filed Jul 28, 1999NJ

THE REAR BUMPER DESIGNED WITHOUT A RUBBER STRIP TO STEP ON MAKING THE BUMPER SIPPERY. YH

Seat Belts › Front › Buckle Assembly1 injured
Filed Jul 5, 1999CA

THE REAR CENTER SHOULDER BELT HOOKS OVER A PIN ON THE BUCKLE. THERE IS NO POSITIVE LOCK OR UNLOCK MECHANISM. WE FOLLOWED THE INSTRUCTIONS IN THE OWNER'S MANUAL ABOUT HOW TO CONNECT THE REAR CENTER SHOULDER BELT. THE SHOULDER BELT SUDDENLY DISCONNECTS WHEN THE PASSENGER HAPPENS TO MOVE A CERTAIN WAY. THE BELT RAPIDLY RETRACTS AND THE METAL BUCKLE HITS THE RIGHT REAR PASSENGER IN THE FACE OR EYE. A POSITVE LOCK SHOULD BE INSTALLED SO THE REAR CENTER SHOULDER BELT WILL STAY LATCHED UNTIL IT IS INTENTIONALLY RELEASED. THIS CAR WAS RENTED FROM HERTZ COMPANY IN MAUI, HAWAII, SO I DO NOT KNOW DETAILS SUCH AS VIN NUMBER. *AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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