Page 3 of 6 · complaints 101–150 of 258

1999 Mercury Sable complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1999 record →

Suspension › Front › Springs › Coil Springs
Filed Jul 18, 200464,452 milesNY

FRONT COIL BROKE CAUSING IT TO PUNCTURE MY TIRE

Suspension › Front › Springs › Air Suspension System
Filed Jul 16, 200473,000 milesOH

THERE WERE NO EVENTS LEADING UP TO THE FAILURE. COIL SPRING FAILED AND BROKE GOING OUT OF OUR DRIVEWAY, PUNCTURING INNER SIDE WALL OF FRONT LEFT TIRE. WE GOT A REPLACEMENT STRUT AND COIL SPRING ASSEMBLY FROM A SALVAGE YARD COSTING $53.30. NEW TIRE COSTING $59.73. OLD COIL SPRING SHOWED NO SIGNS OF ABNORMAL CORROSION SO IT SHOULD NOT HAVE FAILED. WE STILL HAVE ALL OLD PARTS.*AK

Steering › Rack and Pinion
Filed Jul 16, 200467,099 milesOH

VEHICLE IS 1999 MERCURY SABLE,POWER STEERING PUMP STARTED MAKING NOISE. EXAMINING PUMP SHOWED NO LEAKS ALTHOUGH FLUID WAS LOW. FLUID ADDED TO PROPER LEVEL. WITHIN DRIVING 2 MILES PUMP AGAIN MADE NOISE. BACKING UP CAR ALLOWED VISUAL CONFIRMATION OF FLUID LEAK ON GROUND. ALTHOUGH SOME FLUID WAS IN STEERING PUMP, POWER ASSIST WAS LOST WHILE DRIVING MAKING THE CAR HARD TO STEER AND CONTROL. TRIP TO MECHANIC REVEALED RACK AND PINION FAILURE AND MASSIVE FLUID LEAK. MILAGE ON VEHICLE IS 67,100 MILES. MECHANIC FEELS PREMATURE FAILURE SHOULD NOT HAVE OCCURED AT 67K MILES. PRICE TO REPLACE IS APPROX $500 TO $800 SHOULD HYDRAULIC HOSES ALSO NEED TO BE REPLACED. *AK

Suspension › Front › Springs › Coil Springs
Filed Jun 17, 200459,960 milesOH

I WAS DRIVING MY CAR WHEN THE PASSENGER FRONT SPRING BROKE AND FELL DOWN PUNCTURING THE TIRE CAUSING A BLOWOUT, LUCKILY I WAS ABLE TO PULL OVER WITHOUT CRASHING. THIS WAS A VERY DANGEROUS THING TO HAPPEN AND I WAS VERY LUCKY TO ESCAPE WITHOUT BEING SERIOUSLY HURT. *JB

Suspension › Front › Springs › Coil Springs
Filed May 16, 200472,653 milesNY

I OWN A 1999 ,MERCURY SABLE.ON MAY 13, 1999, WHILE BACKING OUT OF MY DRIVEWAY,I HEARD A VERY LOUD POPPING SOUND THEN A VERY LOUD GRINDING NOISE. I CALLED MY DEALERSHIP AND WAS TOLD TO BRING MY VEHICLE IN. I THEN HAD IT TOWED THERE. WHEN THEY CALLED TO INFORM ME OF THE PROBLEM, IWAS TOLD THAT THE FRONT RIGHT COIL SPRING HAD BROKE AND IN THE PROCESS HAD RUINED MY TIRE ALSO. I WASTOLD IT WOULD COST ABOUT $300.00 TO FIX AND THAT IT WAS NOT COVERED UNDER MY EXTENDED WARRENTY. I GAVE THEM THE OKAY TO FIX IT. LATER THAT DAY, I WAS TALKING TO AN INDIVIDUAL WHO TOLD ME ABOUT TWO OTHER INCIDENTS THAT HE HAD HEARD OF THIS HAPPENING. BEING A PARENT, WITH SMALL CHILDREN,I BECAME CONCERNED OF THEIR SAFETY. I STARTED LOOKING FOR THIS PROBLEM CAME ACROSS SOME OTHER INCIDENTS THAT THIS HAD HAPPENED BUT FOUND NO RECALL OF THIS NATURE.I WILL HAVE MY VEHICLE BACK ON MONDAY, BUT HAVE TO WONDER IF I SHOULD BE RESPONSIBLE FOR THE EXPENSE OR IF THE MANFACTURE SHOULD BE PAYING THE EXPENSE. NEXT TIME THE PERSON THIS HAPPENS TO MAY NOT BE AS LUCKY AS I WAS. *AK

Seat Belts › Front
Filed Apr 29, 200440,300 milesNY

FRONT DRIVER SIDE SEAT BELT WAS INSTALLED BACKWARDS. AS A RESULT SEAT BELT TWISTED ACROSS THE DRIVER'S CHEST INSTEAD OF LYING FLAT. *AK DEALERSHIP REFUSED TO REPAIR DEFECT DUE TO WARRANTY ISSUES. *LA

Seat Belts › Front › Retractor
Filed Apr 24, 200469,600 milesMI

THE REAR SEAT BELTS SHOULDER BELTS DO NOT RETRACT AT ALL. THIS IS A SERIOUS SAFETY PROBLEM. AFTER TALKING TO DEALERSHIP THE WARRANTY IS ONLY FOR 5 YEARS 50000 MILES. SO IS FORD SAYING THAT AFTER THIS WARRANTY IS UP ON MY 1999 SABLE THAT MY FAMILIES LIFE IS WORTHLESS.. ALL SEAT BELTS SHOULD BE WARRANTED FOR THE LIFE OF THE CAR, NOT 5 YEARS 50000 MILES..SHOULDN'T ALL SATEY RELATED EQUIPMENT IN VEHICLES BE WARRANTED FOR LIFE? THERE WAS A RECALL FOR THE FRONT SHOULDER BELTS ON THIS VEHICLE. THERE SHOULD BE A RECALL FOR THE REAR SEATBELTS ALSO. THEY BOTH HAVE STOPPED WORKING AT THE SAME TIME AND THAT SHOULD SAY SOMETHING IS WRONG WITH THEM. THESE SEATBELTS HAVE NOT BEEN ABUSED OR WEAR AND TEAR IS A BAD CALL ON THIS ONE.. THIS CAR IS ONLY IS ONLY 5 YEARS OLD AND WEAR AND TEAR DOES NOT PLAY INTO THIS AT ALL..THIS PROBLEM SHOULD BE LOOKED INTO..*AK

Suspension › Front › Springs › Coil Springs
Filed Apr 1, 2004MI

WHILE BACKING OUT FROM A DRIVEWAY CONSUMER HEARD A POPPING NOISE COMING FROM THE FRONT. THE RIGHT PASSENGER TIRE BLEW OUT. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE COIL SPRING NEEDED TO BE REPLACED. *AK

Suspension › Front › Springs › Coil Springs
Filed Mar 17, 200419,402 milesPA

WHILE DRIVING AT 35 MPH DRIVER HEARD A LOUD NOISE COMING FROM THE LEFT FRONT OF THE VEHICLE. CONSUMER PULLED OVER TO INVESTIGATE THE NOISE, AND NOTICED THAT THE LEFT FRONT TIRE BLEW OUT. STRUT TOWERS/COIL SPRING FAILED. *AK *NM

Steering › Hydraulic Power Assist System
Filed Mar 11, 200437,800 milesNJ

THE STEERING RACK FAILED WITH NOT VISIBLE INDICATION OF FLUID LOSS. THE PLUG ON THE RACK BLEW-OUT WITHOUT WARNING, CAUSING THE STEERING TO BECOME MANUAL REQUIRING VEHICLE TOWING. THE CAR HAS BEEN DUTIFULLY MAINTAINED WITH NO INDICATION OF FAILURE WHEN INSPECTED. FORD MOTOR CO. HAS DENIED ANY RESPONSIBILITY.*AK

Seat Belts › Front › Anchorage
Filed Feb 28, 200480,000 milesMT

THE DRIVERS SIDE SEAT BELT ON MY 99 MERCURY SABLE DOES NOT LATCH AND LOCK ALL THE TIME. IT GOES IN AND ACTS LIKE IT LATCHES (SEAT BELT LIGHT GOES OUT) UNTIL A FAIR AMOUNT OF FORCE IS APPLIED TO THE SEAT BELT AND IT RELEASE'S FROM THE SEAT BELT LATCH. I'VE HAD THIS HAPPEN MULTITUDES OF TIMES EVEN THOUGHT I TRY AND REMEMBER TO DOUBLE CHECK THAT THE SEAT BELT IS SECURE.*AK

Engine and Engine CoolingFire
Filed Feb 12, 2004MI

THE VEHICLE CAUGHT FIRE IN THE ENGINE COMPARTMENT THEN BECAME FULLY ENGULFED. *PH *SC

Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed Feb 11, 200450,448 milesPA

WHILE DRIVING IN HEAVY RAIN STORM, ENGINE CRANKSHAFT PULLEY ASSY BROKE CAUSING THE LOSS OF POWER STEERING IMMEDIATELY, I STRUGGLED TO MAINTAIN CONTROL OF VEHICLE. I HAD REPAIRED AT LOCAL SHOP IN LONG ISLAND ,NY , MECHANIC SAID NEW REPLACEMENT UNIT WAS MUCH DIFFERENT THAN ORIGINAL INDICATING THAT THERE WAS PROBLEM WITH DESIGN OF ORIGINAL UNIT.HAD I NOT BEEN ABLE TO STEER VEHICLE THERE COULD HAVE BEEN A COLLISION RESULTING IN INJURIES , ETC. I CHECKED RECALLS & THERE WERE NON RELATED TO THIS MECHANICAL FAILURE. I PAID $309.91 FOR REPAIRS TO VEHICLE. VIN# [XXX], I RETAINED BROKEN ORIGINAL PULLEY & BRACKET ASSEMBLY. *AK UPDATED 07/26/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Seat Belts › Front › Retractor
Filed Feb 3, 200458,000 milesIL

SEAT BELT RETRACTORS ARE FAILING IN ORDER OF MOST FREQUENT USE (E.G. DRIVER, FRONT PASSENGER, REAR PASSENGERS). THE DRIVER'S BELT RETRACTOR FAILS TO PULL THE SEAT BELT BACK INTO THE COLUMNAR STORAGE AREA 100% OF THE TIME (FRONT PASSENGER BELT 50% AND REAR PASSENGERS ~10%). THIS PRESENTS A SAFETY HAZARD AS THE BELTS WILL NOT PROVIDE THE LIFE SAVING TENSION REQUIRED DURING AN ACCIDENT. THE BELT HANGS LIMP OVER THE WEARER. SEAT BELTS ARE REQUIRED TO BE WORN BY LAW. YET, AUTO MANUFACTURERS ARE NOT REQUIRED TO WARRANTY THESE PARTS FOR THE LIFE OF THE CAR. THE GREAT MAJORITY OF MANUFACTURERS ONLY WARRANT SEAT BELTS FOR 3 YEARS OR 36000 MILES. AS CONSUMERS, ARE WE TO BELIEVE THAT THIS MEANS MANUFACTURERS ONLY EXPECT THE SEAT BELTS TO FUNCTION DURING THIS TIME PERIOD. THIS IS ABSURD AND SHOULD BE CHANGED VIA LEGISLATION REQUIRING AUTO MAKERS TO WARRANTY LEGALLY REQUIRED SAFETY DEVICES FOR THE LIFE OF THE CAR. IT WOULD FORCE MANUFACTURERS TO MAKE THESE PARTS TO LAST INSTEAD OF ENGINEERING THEM TO LAST UNTIL JUST AFTER THE WARRANTY PERIOD IS OVER.*AK

Visibility › Windshield Wiper/Washer › Switch/Wiring
Filed Jan 29, 2004CA

I OWN A 1999 MERCURY SABLE. WHILE I AM DRIVING, THE WINDSHIELD WIPERS TURN ON BY THEMSELVES. THIS IS A RECURRING PROBLEM THAT STARTED SOMETIME LAST FALL. TO TURN THEM OFF, I HAVE TO TURN THEM ON AND OFF SEVERAL TIMES.*AK

Fuel System, Other › Delivery › Fuel Pump
Filed Jan 17, 2004MN

MY CAR WILL ONLY START SOMETIMES. IT DOES NOT GET FUEL TO THE FUEL BAR. THIS HAS HAPPENED SEVERAL TIMES. IT NEVER QUITS WHILE RUNNING. SOMETIMES IF YOU GO BACK A HALF HOUR LATER IT STARTS. *CB

Power Train
Filed Jan 15, 2004108,000 milesVA

HESITATION IN TRANSMISSION. EXCESSIVE LEAK IN TRANS FLUID, MADE A LARGE PUDDLE. HAD A WOBBLE AS VEHICLE ACCELERATED. HAD FRONT TRANS SEAL AND AXLE SEALS REPLACE, AS WELL AS ONE AXLE

Seat Belts › Front › Retractor
Filed Jan 5, 200458,500 milesMI

I PURCHASED THE USED VEHICLE APRIL 03. EARLY AUGUST, I WENT OUT TO LUNCH WITH A FRIEND-WHEN HE ATTEMPTED TO PUT ON THE VEHICLE SEAT BELT IN THE FRONT PASSENGER SEAT IT WOULD NOT WORK. WE DROVE HIS CAR INSTEAD. I THOUGHT IT WAS A FLUKE. I DECIDED TO CHECK THE INTERNET AND LOCATED THIS PROBLEM AS A MANUFACTURER RECALL AND FIGURED IT WOULD BE NO PROBLEM FOR THE DEALER TO TAKE CARE OF IT. THIS PROBLEM CONTINUED TO HAPPEN BUT BECAUSE OF MY WORK SCHEDULE I WAS UNABLE TO GET THE VEHICLE TO THE DEALER BECAUSE OF THE HOURS OF THE SERVICE DEPARTMENT. FROM AUGUST TO DATE NO ONE HAS BEEN ABLE TO RIDE IN THE FRONT SEAT. I WAS ON VACATION AND I CONTACTED THE DEALER TO SCHEDULE A SERVICE APPOINTMENT. I TOOK THE CAR IN ON 12/30/03 AND WAS TOLD THAT I NEEDED TO PAY A $75 DIAGNOSTIC FEE AS NO INFORMATION CAME UP FOR THIS VEHICLE INDICATING A RECALL OR A WARRANTY. THE WARRANTY SITUATION WAS CORRECTED BUT I RECEIVED A MESSAGE FROM TONIA COOPER (SERVICE DEPARTMENT) AFTER I FAXED OVER THE RECALL INFORMATION FROM NHTSA THAT MY VEHICLE WOULD NOT BE COVERED UNDER THE RECALL. I THOUGHT THIS WAS ABSURD; I AM EXPERIENCING THE SAME PROBLEM THAT IS NOTED ON ALL OF THE DOCUMENTATION OF THE RECALL BUT BECAUSE FORD NEGLECTED TO INCLUDE MY VIN NUMBER NO ONE WOULD HELP ME. WHAT'S WORSE IS THAT I CALLED FORDS' CUSTOMER RELATIONS ON 12/30/03 AND SPOKE WITH SYED WHO REFUSED TO GIVE ME A LAST NAME OR AN ID# AND HE TOLD ME THERE WAS NOTHING I COULD DO AND NO ONE OUTSIDE OF CUSTOMER RELATIONS AT THE DEALERSHIP THAT

Engine and Engine Cooling › Cooling System
Filed Nov 7, 2003AL

PROBLEM FIRST NOTICED AS ENGINE OVERHEATED AND A COOLANT LEAK OCCURRED... DEBRIS IN COOLING SYSTEM CREATES A BLOCKAGE AND HEATER WORKS INTERMITTENTLY. STILL OVERHEATS AFTER RADIATOR FLUSHES TO CLEAN SYSTEM. I HAVE BEEN ADVISED BY THE MECHANIC TO EITHER SELL THE CAR OR REPLACE THE ENTIRE COOLING SYSTEM. *LA

Seat Belts
Filed Sep 4, 2003CA

PROBLEMS WITH SAFETY BELT BECOMING UNDONE AFTER BEING SECURED. *MR WHEN THE SEAT BELT LATCH WAS PUSHED INTO THE SOCKET FIRMLY IT OCCASIONALLY POPPED OUT. IT HAD TO BE PUSHED INTO POSITION THEN JUGGLED IN ORDER FOR IT TO LATCH CORRECTLY. THE BELT WOULD ALSO TIGHTEN SO SNUGLY ON THE OCCUPANT THAT THEY COULD NOT LEAN FORWARD TO ADJUST THE DASH CONTROLS OR SEE THROUGH THE MIRRORS. *SCC *NLM

Power Train › Automatic Transmission
Filed Aug 27, 2003CT

WHILE DRIVING AT 5 MPH CONSUMER HEARD A NOISE COMING FROM UNDER THE VEHICLE. CONSUMER PUT VEHICLE IN REVERSE AND THE VEHICLE WOULD NOT ACCELERATE. CONSUMER MADE CONTACT WITH THE DEALER. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash2 injured
Filed Aug 20, 200337,600 milesTN

ON SUNDAY AUG. 17TH I DROVE ONTO A STEEP EXIT FROM A 4 LANE HIGHWAY TO A FIVELINE HIGHWAY. I HAD NO BRAKES. THE LIGHT AT THE BOTTOM OF THE RAMP STAYED GREEN (THERE WERE ABOUT 40 CARS WAITING TO ENTER THE INTERSECTION)--I CROSSED ALL FIVE LANES AND CRASHED MY CAR INTO A DIRT BANK. I HAD NO BRAKES --THE MAN FOLLOWING ME SAID (AND TOLD THE POLICE) THAT HE SMELLED A BURNING ORDOR OR BRAKE SMELL AND HAD COMMENTED TO HIS WIFE THAT HE THOUGHT SOMETHING WAS WRONG WITH MY BRAKES BEFORE THE INCIDENT. HE ADVISED THE POLICE. THE POLICE CHECKED THE BRAKES AND THE PEDAL WAS ON THE FLOOR. I WAS ADVISED YESTERDAY (8/19) THAT STATE FARM IS TOTALLING THE CAR--THAT THEY CAN FIND NOTHING WRONG WITH THE BRAKES. NOW THERE IS NO WAY THAT SOMETHING DID NOT GO WRONG WITH THOSE BRAKES--MY FATHER AND I WERE ALMOST KILLED. I WANT TO KNOW IF OTHER FORD SABLES OR TAURUS--1999 MODELS HAVE HAD A SIMILAR PROBLEM?*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash3 injured
Filed Aug 1, 2003NJ

PROBLEMS WITH ABS. *MR THE VEHICLE WAS IN TWO ACCIDENTS DUE TO THE INABILITY TO CONTROL THE VEHICLE DURING NORMAL DRIVING CONDITIONS, WHERE THE ABS DID NOT WORK. THE VEHICLE WAS IN FOR REPAIR 7 TIMES. THE FOLLOWING ARE REPAIRS AND OR PROBLEMS THE VEHICLE EXPERIENCED: TORQUE CONVERTER REPLACED AFTER TRANSMISSION FLUID WAS FOUND LOW, EXHAUST LEAK FIXED, WASHER FLUID WOULD SPRAY WHEN THE TURN SIGNAL AND LIGHTS WERE ON, SHAKING WHEN THE BRAKES WERE APPLIED/RESURFACED ROTORS, TRUNK LEAKED WATER, REPLACED MULTI-FUNCTION SWITCH TO FIX WASHER FLUID PROBLEM, ABS NOT WORKING WHEN THERE WAS A PANIC STOP, LEFT AND RIGHT SPINDLE ASSEMBLY WAS REPLACED, FRONT END ROTORS WERE REPLACED AGAIN, WHEEL ALIGNMENT, THE ABS DID NOT ENGAGE AND CAUSED AN ACCIDENT, AND REPLACED LEFT SIDE OUTER TIE ROD END. *SCC *JB

Suspension › Front › Springs › Coil Springs
Filed Jul 28, 200344,000 milesMA

CONSUMER EXPERIENCED A FLAT ON THE RIGHT FRONT TIRE. THE CONSUMER CHANGED TIRE TO AN UNUSED SPARE AND ATTEMPTED TO DRIVE TO SERVICE STATION. WHILE DRIVING, THE SPARE BLEW OUT. UPON INSPECTION BY DEALER, IT WAS DISCOVERED THE COIL SPRING HAD BROKEN AND PIERCED BOTH TIRES, AND CAUSED DAMAGE. *AK FOUND THE ROTORS OUT OF ROUND. THE FRONT BRAKE ROTOR WERE MACHINED AND THE PADS HALF WORN. *SCC *JB

Power Train › Automatic Transmission
Filed Jul 24, 2003FL

PROBLEMS WITH TRANSMISSION CAUSED VEHICLE TO STOP.*MR WHILE DRIVING 60 MPH, THE VEHICLE STOPPED, AND FAILED TO ACCELERATED WHEN THE PEDAL WAS PUSHED. *TS *JB

Service Brakes, Hydraulic › Foundation Components
Filed Jul 22, 200342,685 milesMA

TOTAL LOSS OF BRAKING WHILE TRAVELLING 50 MPH. PEDAL WENT COMPLETELY TO THE FLOOR. NO LIGHTS INDICATING BRAKE FAILURE LIT. PUT ON FLASHERS, MOVED TO BRAKEDOWN LANE, EXITED HWY, UP HILL SPEED DROPPED, ALLOWED DRIVER TO COME AGAINST A CURB AND STOP. BRAKE FLUID IN RESEVOIR IS ALL VERY BLACK. VEHICLE HA BEEN TOWED TO A SHOP.

Vehicle Speed Control › Linkages
Filed Jul 9, 200339,000 milesTX

MY SON, JOHN, HAS HAD THE ACCELERATOR CABLE ON HIS 1999 MERCURY SABLE, FAIL THREE TIMES IN THE LAST THREE YEARS. THE MOST RECENT FAILURE WAS YESTERDAY IN THE MIDDLE LANE OF THE GULF FREEWAY WHILE TRAVELING AT 65 MPH. THE FAILLURE RESULTS IN DISCONNECTION OF THE ACCELERATOR CABLE FROM THE PEDAL, RESULTING IN TOTAL LOSS OF MANUAL THROTTLE CONTROL. HE WAS FORTUNATE TO REACH THE FREEWAY SHOULDER BEFORE HE STOPPED. WE CALLED THE DEALER WHO HAD REPLACED THE CABLE TWICE BEFORE FOR THE SAME FAILURE AND HE SAID HIS ONLY FIX WAS TO REPLACE THE SAME CABLE AGAIN. SINCE WE ALREADY KNEW THAT TO BE UNSAFE, WE "JURY RIGGED" A FIX OURSELFVES THAT WE THINK IS OK. I AM A RETIRED NASA ENGINEER AND MY ASSESSMENT OF THE DESIGN, ESPECIALLY IN VIEW OF THE THREE FAILURES, IS THAT IT IS INADEQUATE AND UNSAFE. I CANNOT TELL WHETHER THE FAILURE MODE IS GENERIC OR FOR SOME REASON, PECULIAR TO OUR CAR. THE DEALER COULD ONLY OFFER THAT WE SHOULD CALL FORD CUSTOMER RELATIONS. I TALKED TO THEM AND THEY COULD ONLY REFER ME BACK TO THE DEALER. AFTER SOME ARGUMENT THEY FINALLY AGREED TO TAKE DOWN THE INFORMATION AND FORWARD IT TO SOME APPROPRIATE PARTY. THEY OFFERED BE NO ASSURANCE THAT THERE WOULD BE FOLLOW-UP OR WAY FOR ME TO FOLLOW-UP THEIR ACTION. I AM FILING THIS COMPLAINT TO INSURE SOME KIND OF FOLLOW-UP ON THESE FAILURES. *AK

Wheels › Rim
Filed Jul 7, 2003NJ

RIMS ON 1999 MERCURY SABLE ARE CORRODING (NOT EASILY VISABLE, BUT WHEN YOU PULL THE TIRES OFF). WILL CAUSE LEAKAGE OF AIR OUT OF TIRES. DEALERSHIPS WILL NOT EVEN LOOK AT PROBLEM, SAYS THEY ARE NOT COVERED.*AK ALSO WINDSHIELD WIPERS WILL OCCASIONALLY JUST COME ON.

Visibility › Windshield Wiper/Washer › Motor
Filed Jun 29, 200324,000 milesNY

I OWN A 1999 MERCURY SABLE WITH ALL THE BELLS AND WHISTLES. FOR THE PAST YEAR MY WINDSHIELD WIPERS TURN ON BY THEMSELVES WHILE I'M DRIVING. MY HANDS ARE ON THE WHEEL SO IT'S NOT AS IF I'M SETTING THEM OFF. HAVE THERE BEEN ANY OTHER COMPLAINTS LIKE MINE? WHAT IS THE CAUSE? IS THERE A RECALL ON THIS CONDITION? THANK YOU. D THANK YOU . DONNA O. *NLM

Air Bags › FrontalCrash
Filed Jun 12, 2003IL

WHILE TRAVELING 40 MPH VEHICLE WAS INVOLVED IN CRASH. UPON IMPACT, AIR BAGS DID NOT DEPLOY. *AK

Seat Belts
Filed Jun 9, 2003CA

VEHICLE'S DRIVER SIDE SEAT BELT DEFECTIVE. *MR WHEN PUSHED INTO THE SOCKET TO SECURE THE DRIVER, IT WOULD POP OUT AND WOULD NOT REMAIN UNLESS FORCED. THE BELT WOULD ALSO TIGHTEN AND FIT SNUG TO THE POINT WHERE THE DRIVER WAS UNABLE TO LEAN FORWARD. (THE CONSUMER WOULD BE UNABLE TO SEE IF ANYONE WAS COMING) THE DEALER WOULD NOT FIX THE VEHICLE. *SCC *JB

Suspension › Front › Springs › Coil Springs
Filed May 30, 200356,400 milesNY

FRONT COIL SPRING FAILURE, SLICED RIGHT FRONT TIRE WHILE STILL IN DRIVEWAY AFTER PUTTING IN DRIVE. *AK

Service Brakes, Air › Antilock › Abs Warning Light
Filed May 27, 200365,000 milesNJ

VEHICLE ABS SYSYTEM IS INOPERATIVE. DEALER NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK

Structure
Filed May 20, 20032,000 milesNY

ORIGINALLY THE PROBLEM BEGAN AS A SMALL LEAK INTO THE PASSENGER COMPARTMENT DURING RAINFALL. NOW IS A MAJOR LEAK DURING SMALLEST RAINFALL. COOLING/HEATING DUCTS BEGAN TO EMIT STRONG MUSTY ODOR. NOW AIR WILL NOT PASS THROUGH ANY DUCTS OTHER THAN FLOOR OR DEFROST (A/C ONLY PASSES THROUGH DEFROST OUTLET). LEAK DOES NOT OCCUR GOING THROUGH CAR WASH WHICH MAY BE REASON DEALER WAS UNABLE TO DUPLICATE PROBLEM. THEY TOLD ME "THERE IS NO LEAK, YOU MUST BE BRINGING THE WATER INTO THE CAR SOME OTHER WAY." THE AMOUNT OF WATER ENTERING IS SIGNIFICANT! *NLM

Electrical System › Ignition
Filed Apr 9, 200318,000 milesTX

THE IGNITION IS VERY HARD TO TURN. SOMETIME A PAIR OF PLIERS HAD TO BE USE TO TURN IT. THE DEALER HAS BEEN CONTACTED. *NLM

Steering › Rack and Pinion › Rack
Filed Apr 8, 200366,000 milesNY

A LOUD NOISE CAME FROM THE REAR OF VEHICLE, AND THE VEHICLE LOST POWER STEERING FLUID. THE PROBLEM WAS DETERMINED TO BE A CRACKED STEERING RACK AND WAS REPLACED. *JB *SCC

Suspension › Front › Springs › Coil Springs
Filed Mar 31, 200378,000 milesPA

THE FRONT COIL SPRINGS RUINED THE STRUTS. THE DEALER HAS BEEN NOTIFIED. *NLM

Engine and Engine Cooling › Engine
Filed Mar 29, 200380,000 milesSC

1999 MERCURY SABLE HEAD GASKET BLOWN. THERE WAS NO WARNING. DRIVING THE SPEED LIMIT IN TOWN. THE BATTERY LIGHT CAME ON, SMELL OF COOLANT, SERVICE ENGINE LIGHT CAME ON AND CAR STOPPED. CAR HAD TO BE TOWED. *NLM

Steering › Rack and Pinion
Filed Mar 26, 2003CA

DEFECTIVE RACK AND PINION STEERING CAUSED NOISE WHILE DRIVING. *AK *NLM

Visibility › Glass, Side/Rear
Filed Mar 13, 200367,700 milesNY

ARRIVING HOME FROM DINNER, FOUND REAR GLASS OF MY 1999 MERCURY SABLE WAGON HAD EXPLODED. THERE WAS GLASS ALL OVER MY DRIVE WAY. THE GLASS WAS FOUND UP TO 5 FEET FROM THE VEHICLE. POLICE INVESTIGATED AND DETERMINED THAT THE REAR GLASS PANEL IN FACT EXPLODED FROM THE INSIDE OF THE VEHICLE OUTWARD, PROBABLY DUE TO A CHANGE IN TEMPERATURE.*JB

Suspension › Front › Springs › Coil Springs
Filed Mar 5, 200368,000 milesNY

LEFT FRONT SUSPENSION COIL BROKE AND PUNCTURED LEFT FRONT TIRE.*JB

Steering › Rack and Pinion
Filed Feb 3, 200339,097 milesMO

RACK AND PINION STEERING FAILED. CAUSING POWER STEERING PUMP TO BOIL OVER CONTINOUSLY. MAKING YOU THINK THAT THE PUMP WAS BAD.

Steering
Filed Jan 22, 20037,750 milesFL

VEHICLE'S STEERING GEAR HAS MALFUNCTIONED 3 TIMES AND MADE LOUD HOWLING NOISES. DEALER NOTIFIED. *TS *NLM

Vehicle Speed Control
Filed Jan 8, 2003NY

CONSUMER CALLED COMPLAINING WHILE DRIVING THE VEHICLE SUFFERED SUDDEN ACCELERATION WHEN THE CONSUMER STOP LIGHT. . VEHICLE HAS BEEN TO DEALER ON SEVERAL OCCASIONS AND WHERE UNABLE TO DUPLICATE THE PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. TS

Tires › Sidewall
Filed Jan 7, 2003NJ

CONSUMER NOTICED A LARGE CRACK OR SPLIT ON THE SIDE WALL OF THE LEFT REAR TIRE. THE THREE REMAINING TIRES ARE STARTING TO CRACK IN THE SAME WAY. TS

Power Train › Automatic TransmissionCrash
Filed Dec 9, 200221,000 milesFL

CONSUMER STATED WHEN PUT IN PARK THE VEHICLE ROLLED BAKWARDS ABOUT 4-6 IN. CAUSED DAMAGES. TS *TT

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Nov 12, 200225,000 milesCA

CONSUMER NOTICED THE FRONT END SHIMMIED WHEN BRAKES WERE APPLIED. DEALER DETERMINED THAT FRONT ROTORS NEEDED TO BE GROUNDED. THIS HAPPENED FIRST AT 25000 MILES, A SECOND TIME AT 48000 MILES. MR ROTORS GROUNDED AGAIN AT 50000 MILES . DEALERSHIP SUGGESTED THAT ROTORS BE REPLACED ON NEXT SERVICE. *TT *JB

Visibility › Windshield Wiper/Washer
Filed Nov 12, 200250,000 milesCA

CONSUMER STATED WINDSHIELD WIPERS WOULD NOT WORK FAST ENOUGH IN HEAVY RAIN. MR MANUFACTURER NOTIFIED. *TT *JB

Visibility › Windshield Wiper/Washer
Filed Oct 31, 2002TN

CONSUMER CALLED COMPLAIN ABOUT THE WINDSHIELD WASHER SYSTEM HAVING PROBLEMS WITH A WHITE PART AROUND THE WINDSHIELD. DEALER STATED THAT IS HOW THE WINDSHIELD WORKS. ALSO STATED THAT WHEN THE WINDSHIELD IS ON USE IT SCRATCHES THE WINDSHIELD ON THE VEHICLE. TS

Service Brakes, Air › Disc › Rotor
Filed Oct 16, 2002CA

WHILE DRIVING AT LOW SPEEDS, AND BRAKING DOWN HILL THERES A VERY BAD SHIMMY IN FRONT OF VEHICLE. TOOK TO DEALER, DEALER REPLACED ROTORS AND BRAKE PADS. CONSUMER STATES 20,000 MILES LATER PROBLEM REOCCURED. PLEASE PROVIDE ANY FURTHER INFORMATION. MR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 1999 Mercury Sable → · Every Sable year → · How the figures are calculated →