1999 Mercury Sable complaints

DT: THE CONSUMER RECEIVED RECALL 04517 FROM FORD IN AUGUST 2004. TRIED LAST YEAR TO HAVE RECALL REPAIRS DONE, BUT FORD INFORMED THE CONSUMER THEY DID NOT HAVE THE PARTS IN. NOW, THEY HAVE THE PARTS AND WANTED TO CHARGE THE CONSUMER FOR THE PARTS THAT HAVE TO BE TAKEN OFF. RECEIVED ANOTHER POSTCARD IN MAY 2005 SAYING THAT THE DEALER COULD NOW ORDER THE PARTS. TOOK THE VEHICLE TO DEALER ON AUGUST 22, 2005 BECAUSE THEY JUST GOT THE PARTS FOR THE VEHICLE. CONTACTED MANUFACTURER, THEY SAID THE LINKAGE WERE NOT PART OF THE RECALL, BUT HAD TO REMOVE THE OLD COIL SPRINGS ORDER TO PUT THE NEW ONES ON. *AK

TOTAL CASASTROPIC BRAKE FAIURE. WITH MY WIFE DRIVING WE ENCOUNTERED A TOLL PLAZA ON THE GARDEN STATE PARKWAY IN NEW JERSEY. MY WIFE ATTEMPED TO SLOW THE CAR AND AT THAT POINT EXCLAIMED, "I HAVE NO BRAKES"....WE WENT THOUGH THE TOLL BOOTHS AND STOPPED THE CAR ABOUT 100 FEET AWAY USING THE EMERGENCY/PARKING BRAKE. I OPENED THE HOOD, AND CHECKED THE LEVEL OF BRAKE FLUID, IT WAS FULL. I GOT BEHIND THE WHEEL AND STARTED THE CAR AND PUT IT IN DRIVE. I TOO FOUND THE BRAKE PEDAL ON 'ON THE FLOOR' WITH NO STOPPING POWER, EVEN AT LOW CRAWL/IDLE SPEED. I AGAIN STOPPED THE CAR USING THE ONLY MEANS, THE PARKING BRAKE. WE HAD THE CAR TOWED USING A NEW JERSEY AUTHORIZED TOW COMPANY TO THEIR FACILITIES. THEY CHEKED THE CAR, DROVE IT, PULLED ALL FOUR WHEELS AND FOUND NO PROBLEM. THEY TEST DROVE THE CAR AND FOUND THEY WERE UNABLE TO DUPLICATE MY PROBLEM, BRAKES WORKED NORMALLY. WE DROVE HOME ABOUT 150 MILES USING CAUTION AND THE BRAKES WORKED NORMALLY AS THEY ARE WORKING NOW. WE ARE TWO MATURE, WELL EXPERIENCED DRIVERS, AND I AM IN THE AUTO PARTS/REPAIR BUSINESS. I KNOW WITH CERTAINTY THAT I HAD NO BRAKES AT THE TOLL PLAZA, AND MY WIFE CONFIRMS THAT. BRAKE PEDAL WAS ON THE FLOOR AND WOULD NOT EVEN HOLD THE CAR STILL AT IDLE SPEED. I DO NOT KNOW WHAT WENT WRONG, BUT IT IS OBVIOUSLY A VERY DANGERIOUS DEFECT, WHICH CAN CAUSE MANY FATALITIES. THERE SHOULD BE REDUNDANTCY IN THE BRAKKE SYSTEM AND THIS SHOULD NOT HAVE HAPPENED, WHATEVER THE REASON. THE CAR IS AVAILABLE FOR INSPECTION IF NECESSARY. I

DT : THE FRONT PASSENGERS SIDE COULD HEAR A NOISE COMING FROM THE TIRE. TOOK VEHICLE TO THE SHOP, AND THEY SAID SPRING BROKE AND THE FIXED IT WITH A USED PART. *AK

LAST THURSDAY OR FRIDAY, I HAD LEFT MY HOUSE TO FILL THE GAS TANK ON MY 1999 MERCURY SABLE WAGON. THE TANK WAS JUST ABOUT FULL WHEN A CHILD WALKED BY AND SHOUTED, HEY MISTER, SOMETHINGS COMING OUT FROM UNDER YOUR CAR. SURE ENOUGH, THE SERVICE STATION ATTENDANT AND I BOTH LOOKED, AND GASOLINE WAS POURING, AND I MEAN POURING FROM THE TOP OF THE GAS TANK. I CALLED AAA AND IMMEDIATELY HAD THEM TOW THE CAR TO THE LOCAL DEALER, CHAPMAN FORD, IN BRIDGETON, NJ. THEY HAVE REPLACED A CANNISTER HAVING TO DO WITH THE EMISSIONS, AND SOME OTHER PARTS. I AM JUST LUCKY THAT THIS KID CAME BY, OR I MIGHT HAVE BEEN DRIVING A FIREBOMB. I AM WAITING, AND HAVE BEEN WAITING FOR ONE WEEK, TO HAVE THE FORD FACTORY REP CALL ME. I AM COMPLAINING ABOUT THE BILL, SINCE THE CAR HAS ONLY 42,000 MILES ON IT, BUT THAT HAS NOTHING TO DO WITH THE SAFETY ISSUE. THE CAR IS STILL AT THE DEALERS LOCATION AS OF TODAY.*AK

STEERING VERY NOISY AND IT IS VERY DIFFICULT TO MAKE A RIGHT TURN. YOU PRACTICALLY HAVE TO ENTER THE OTHER LANE TO MAKE A RIGHT TURN AT A CORNER. THIS IS NOT GOOD. *JB

THE VEHICLE WAS LOOSING POWER STEERING FLUID THROUGH THE RACK AND PINION STEERING. THE OWNER TOOK THE VEHICLE BACK TO THE DEALER, AND WAS INFORMED THAT THE FLUID WAS LEAKING THROUGH THE RACK AND PINION STEERING ASSEMBLY. *AK THE TURNING RADIUS WAS NOT ADEQUATE ENOUGH TO MAKE A RIGHT TURN WITHOUT THE FRONT OF THE VEHICLE ENTERING THE LEFT LANE OF TRAFFIC ON THE ROAD BEING TURNED ONTO. *SC *JB

NHTSA RECALL CAMPAIGN 04V332000; FORD ISSUED A FRONT COIL SPRING RECALL. THIS VEHICLE WAS INCLUDED IN THE RECALL, BUT HAD THE LEFT FRONT COIL BREAK OFF. FORD WAS NOT WILLING TO REPAIR THE COIL SINCE IT WAS A BREAK AND NOT A FRACTURE OF THE PART.*AK

DRIVER'S SEAT BELT DOES NOT LATCH SECURELY EVERYTIME. SEAT BELT BECOMES UNLATCHED WHILE DRIVING FOR NO APPARANT REASON. THIS PROBLEM OCCURRED MANY TIMES SINCE THE PURCHASE TWO YEARS AGO. I RARELY HAVE PASSENGERS SO IT IS UNKNOWN IF PROBLEM EXTENDS TO THE OTHER SEAT BELTS. *AK

CONSUMER RECEIVED RECALL CAMPAIGN 04V332000 CONCERNING FRONT COIL SPRING. NO PARTS WERE AVAILABLE. SERVICE MANAGER MAGARET. *AK THE CONSUMER WAS TOLD THAT THE PROBLEM COULD NOT BE FIXED UNTIL IT BROKE. *TC

NHTSA RECALL CAMPAIGN 04V332000 CONCERNING COIL SPRINGS. OWNER STATED THAT THE DEFECT HAD BEEN REPAIRED. HOWEVER, THE GUARD COVERING THE COIL SPRING FAILED TO PREVENT THE BROKEN SPRING FROM DAMAGING THE TIRE. THIS DEFECT HAD OCCURRED TWICE. *AK

NO PARTS WERE AVAILABLE FOR RECALL 04S17 CONCERNING COIL SPRING. DAVE ALLAN 603-434-0341. *AK

'RECALL CAMPAIGN' CONCERNING FRONT COIL SPRING. *BF RECALL CAMPAIGN #04V332000. *SC THE CONSUMER EXPERIENCED THE FAILURE PRIOR TO THE RECALL. THE CONSUMER WAS REIMBURSED, HOWEVER THE CONSUMER WANTED THE OTHER COIL SPRING REPLACED, BUT WAS TOLD HE WOULD HAVE TO WAIT FOR THE PART TO BECOME AVAILABLE *JB

'RECALL CAMPAIGN' ISSUED FOR 1999-2001 TAURUS AND SABLE, 3 DIFFERENT DEALERS PARTS NOT AVAILABLE AND UNAWARE OF ANY RECALL. *BF RECALL #04V332000. *SC

WHILE WAITING TO HAVE THE FRONT COIL SPRING RECALL 04V332000 PERFORMED, THE FRONT LEFT COIL SPRING BROKE AND CUT THE FRONT LEFT TIRE. THE DEALERSHIP DOESN'T KNOW WHEN THE RECALL PART WILL BE AVAILABLE TO PERFORM THE RECALL. *JB

WHEN I DRIVE IN THE RAIN OR THROUGH A PUDDLE, THE STEERING COMPLETELY FAILS AND MY BATTERY LIGHT COMES ON. TWICE I HAVE COME SEVERELY CLOSE TO CRASHING MY CAR AS A RESULT OF LOSS OF STEERING COMPLETELY! *AK

CONSUMER RECEIVED RECALL CAMPAIGN NOTICE NOTICE 04V332000 CONCERNING FRONT COIL SPRINGS. NO PARTS WERE AVAILABLE. SERVICE MANAGER JOE. *AK

THE CONSUMER RECEIVED A RECALL FOR THE FRONT COIL SPRING. TO DATE NO CONTACT HAS BEEN MADE AS THE LETTER STATED AND NO PARTS HAVE BEEN RECEIVED BY THE DEALER. NHTSA RECALL FRONT COIL SPRING 04V332000. *NM

" NHTSA RECALL CAMPAIGN 04V332000" CONCERNING FRONT COIL SPRING SHIELD. CONSUMER RECEIVED A RECALL LETTER FOR THE FRONT COIL SPRING SHIELD. TO DATE NO PARTS HAVE BEEN MADE AVAILABLE FOR THE REPAIRS.*AK

REPORT OF CATASROPIC FAILURE OF STERING SYSTEM ON 1999 MECURY SABLE / RACK AND PINION GEAR FRACTURE/ SEEMS THERE IS MAJOR DEFALT WITH STERING SYSTEM, TOTAL CRACK IN FRAME /GEAR SYSTEM, ALL HAD TO BE REPLACED, DIDNT SEE ANY RECALLS, MECHANIC WHO FIXED SAY THIS NEED TO BE REPORTED TO MANAFUTURE, MILAGE IS 100K, NO ACCIDENTS IN VEHICLE, JUST FAILED WHILE DRIVING. *AK

A BURNING ODOR WAS COMING FROM THE VENTS. CONSUMER NOTICED WHILE TURNING ON THE HEATER THIS PROBLEM OCCURRED MORE THAN ONCE. CONSUMER TOOK VEHICLE TO DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE HEATER CORE NEEDED TO BE REPLACED DUE TO CORROSION. *AK THE CONSUMER STATED THAT FORD PUT THE WRONG FLUID INTO THE COOLING SYSTEM CAUSING CORE TO FAIL. *TC

WHILE BACKING OUT OF THE DRIVEWAY FRONT COIL SPRING BROKE, DAMAGING THE FRONT LEFT TIRE. CONSUMER RECEIVED A RECALL NOTICE FOR THE FRONT COIL SPRING SHIELD.04V332000/FRONT COIL SPRING. CURRENTLY, THE PARTS NEEDED FOR REPAIR WERE UNAVAILABLE. CONSUMER CONTACTED THE MANUFACTURER, WHO ADVISED CONSUMER TO CONTACT THE DEALERSHIP. CONSUMER CONTACTED THE DEALERSHIP, WHO URGED CONSUMER TO KEEP CONTACTING HIM FOR AVAILABILITY OF PARTS. *AK

NHTSA 04V332000 CONCERNING FRONT COIL SPRINGS. NO PARTS WERE AVAILABLE.*AK

NHTSA CAMPAIGN 04V332000; FORD ISSUED A FRONT COIL RECALL. THIS VEHICLE WAS INCLUDED IN THE RECALL, BUT THE DEALER DID NOT HAVE THE PARTS AVAILABLE IN ORDER TO DO REPAIRS.*AK

NHTSA CAMPAIGN 04V332000; MERCURY ISSUED A FRONT COIL SPRINGS RECALL. THIS VEHICLE IS INCLUDED IN THE RECALL, BUT THE DEALER STILL DOES NOT HAVE THE PARTS AVAILABLE TO REPAIR THE VEHICLE. *JB

FUMES INSIDE CAR NOTICED, AND A SLIGHT STRANGE SOUND FROM CAR WHEN RUNNING. WHEN TAKEN TO SHOP TO FIND PROBLEM, A CRACK WAS NOTICED AT THE Y SHAPED PIPE CONNECTING TO BOTH CATALYTIC CONVERTERS. IN ORDER TO REPAIR THIS THE WHOLE SYSTEM HAS TO BE REPLACED EVEN THOUGH THE CONVERTERS ARE FINE.*AK

WHILE PULLING OUT OF THE DRIVEWAY THE FRONT DRIVER'S SIDE COIL SPRING BROKE. AS A RESULT, THE TIRE WAS PUNCTURED. VEHICLE HAD TO BE TOWED TO THE DEALER. *AK

ON SEVERAL OCCASIONS, AFTER DRIVING MY 1999 MERCURY SABLE STATION WAGON IN MODERATE TO HEAVY RAIN, I LOSE POWER STEERING DURING TURNS. THE ALTERNATOR LIGHT ALSO COMES ON. I BELIEVE THE PROBLEM IS RELATED TO EXCESSIVE BELT SLIPPAGE FROM WATER. IT GOES AWAY IF I STOP FOR A FEW SECONDS TO LET THE BELT REGAIN TRACTION. THIS CONDITION OCCURS UNEXPECTEDLY IS A RISK TO LOSS OF CONTROL DURING THE PERIOD OF TIME WITHOUT POWER STEERING. *JB

REAR RIGHT PASSENGER SEAT BELT DID NOT RETRACT. DEALER STATED THE VEHICLE WAS NOT INCLUDED IN THE NHTSA RECALL 99V25000. ALSO, RACK AND PINION STEERING HAD TO BE REPLACED BECAUSE OF A SEAL LEAK.*AK *TC

CAR HAS ALWAYS SHIFTED HARD. AT APPROXIMATELY 90K MILES AUTOMATIC TRANSMISSION STARTED TO FAIL EVIDENCED BY GEAR SLIPPAGE AND CAR DECELLERATING WHILE BEING DRIVEN. TRANSMISSION PUMP WAS ALSO "KNOCKING". CAR WAS TAKEN TO TRANSMISSION SHOP AND THEY STATED THAT A 10 CENT "O" RING HAD FAILED IN THE TRANSMISSION PUMP AND THAT THE TRANSMISSION PUMP HAD LITERALLY "COME APART". ALSO, THE TRANSMISSION PAN HAD A SMAL, SHINY INDENTION WHERE THE PUMP WAS LOCATED, FURTHER EVIDENCE OF WHERE THE PROBLEM POSSIBLY ORIGINATED. THEY HAD ALSO STATED THAT THEY HAVE SEEN NUMEROUS TUARUS' AND SABLES WITH THE SAME PROBLEM. TRANSMISSION WAS COMPLETELY REBUILT AT A COST OF $1700.00 AND THE PUMP WAS REPLACED WITH ONE WITH A METALLIC "O" RING TO HELP ELIMINATE FURTHER FAILURES. I PERSONALLY TAKE GREAT CARE AND PRIDE WITH MY VEHICLES AND ON AVERAGE HAVE CHECKED ALL FLUID LEVELS, INCLUDING THE TRANSMISSION FLUID ON A BIMONTHLY BASES. THE TRANSMISSION FAILURE WAS RATHER SUDDEN WITH NO WARNING, TO INCLUDE AN ENGINE LIGHT.

CAR WAS TWO YEARS OLD WHEN PURCHASED, AND HAD 60K MILES. I NOTED THAT CAR WOULD SHAKE, ESPECIALLY DURING BRAKING. I ALSO NOTED THAT VEHICLE PULLED TO ONE SIDE DURING BRAKING. I TOOK CAR TO SHOP AND FOUND THAT THE BRAKE DISCS HAD TO BE TURNED DUE TO WARPAGE. (I WAS TOLD THAT THIS WAS COMMON ON THESE VEHICLES, INCLUDING TUARUS') THIS ELEVIATED MOST OF THE PROBLEMS, BUT WAS TOLD THAT THE TIE RODS, AND TIE ROD ENDS WERE WORE OUT AND HAD TO BE REPLACED. I PERSONALLY LOOKED AT THE ORIGINAL TIE RODS AFTER THEY WERE REPLACED AND NOTED THAT THEY WERE WORE OUT. THIS PROBLEM COULD HAVE POSSIBLY RESULTED IN PREMATURE BRAKING AND LOSE OF CONTROL OF THE VEHICLE. THERE WAS A NOTABLE DIFFERENCE IN THE BRAKING DISTANCE AND ABILITY TO CONTROL VEHICLE AT HIGHER SPEEDS. I STILL HAVE THE ORIGINAL TIE RODS, AND ENDS.

PROBLEMS WITH TIRE EQUIPMENT ON VEHICLE.*MR THE VEHICLE'S RIMS CUT THE TIRES AND VALVE STEMS. THE CONSUEMR HAS SPENT OVER $150N ON TIRE REPAIRS. *NM

THE INCIDENT I AM WRITING ABOUT RELATES TO THE ELECTRIC DOOR LOCKS ON THE 1999 MERCURY SABLE. AFTER MANY MONTHS OF HAVING PASSENGER SIDE DOOR LOCKS NOT RESPONDING TO THE DRIVER OR PASSENGER SIDE CONTROLS, I TOOK THE CAR IN FOR REPAIRS TO MY LOCAL MECHANIC. $450 LATER THE MECHANIC WAS ABLE TO REPLACE THE PROBLEM PARTS WITH THE STATEMENT THAT MERCURY WAS HAVING A LOT OF PROBLEMS WITH THIS SERIES OF LOCKING MECHANISM'S AND IT APPEARED MERCURY HAD A WIDE SPREAD, PERVASIVE PROBLEM. I CONSIDER THIS AN UNSAFE CONDITION AS IT PREVENTS THE DRIVER FROM INSURING THAT ALL DOORS ARE LOCKED WHEN TRANSPORTING YOUNG CHILDREN WITHOUT THE DRIVER EXITING THE VEHICLE OR CRAWLING ACROSS TO THE OPPOSITE SIDE TO LOCK THE PASSENGER SIDE DOORS. WHAT CAN BE DONE TO TRACK THIS PROBLEM AND HOW CAN MERCURY BE REQUIRED TO CONSIDER THIS A RECALL ISSUE AND TAKE STEPS TO CORRECT AND REPLACE THE DOOR LOCKING MECHANISM? *NM

THE VEHICLE FRONT COILS SPRING FAILED 5 MONTHS PRIOR TO RECALL NOTIFICATION. *NM THE CONSUMER REQUESTED REIMBURSEMENT. RECALL# 04V332000. *SC *JB

ENGINE COOLING SYSTEM IS FAULTY. I HAVE HAD 3 FREEZE PLUGS REPLACED IN ENGINE OVER PAST YEAR AND A HALF AT COST OF $500.00 I AM TOLD IF THE OTHERS RUST BEHIND THE ENGINE IT WILL BE ANOTHER $500.00 JUST HAD THE SYSTEM FLUSHED LAST YEAR, NOW IT IS RUSTY AGAIN. COOLING SYSTEM IS CORROSIVE! DOES THAT MAKE SENSE?*AK

ALUMINUM WHEEL CORROSION OF MY 1999 MERCURY SABLE LEADS TO CONSTANT PRESSURE LOST. DEALER CANNOT REPAIR, NOT COVERED UNDER EXTENDED WARRANTY. *JB IF TIRE PRESSURE IS IMPORTANT WHY IS THIS NOT A SAFETY DEFECT? *JB

FUEL WAS LEAKING FROM THE FUEL FILTER LINE ONTO THE EXHAUST PIPE WHILE DRIVING. THE VEHICLE WAS TOWED TO THE DEALER FOR REPAIRS. *AK THE VEHICLE WAS LEAVING THE DRIVEWAY WHEN GAS WAS SMELLED. THE CONSUMER LOOKED UNDERNEATH THE VEHICLE AND VIEWED GASOLINE SQUIRTING ACROSS THE ENTIRE WIDTH OF THE VEHICLE. THE PLASTIC "ELBOW" THAT WAS ATTACHED TO THE FRONT FUEL LINE AND THE FUEL FILTER WAS CRACKED. *SC *JB

WHILE DRIVING STEERING WHEEL FEELS REAL LOOSE, ND MAKES A LOUD NOISE. DEALER REPLACED THE TIE ROD AT CONSUMER'S EXPENSE OF $200. *AK *MR

THE PARTS TO PERFORM THE FRONT COIL SPRING RECALL 04V332000 REPAIRS WON'T BE AVAILABLE WITHIN A REASONABLE TIME. *AK *SC

WHILE BACKING OUT OF THE DRIVEWAY, THE FRONT PASSENGER COIL SPRING BROKE. AS A RESULT, THE PASSENGER'S TIRE WAS PUNCTURED. *AK *JB

I OWN A 1999 MERCURY SABLE, BOUGHT IT NEW. SINCE I HAVE OWNED THE CAR, WINDSHIELD WIPERS WILL TURN ON PERIODICALLY. THIS MIGHT HAPPEN NO MORE THAN ONCE OR TWICE A YEAR. RECENTLY, WHILE DRIVING IN A RAINSTORM, THE WASHER FLUID STARTED TO SPRAYEED OUT. IT ONLY LASTED A SPLIT SECOND AND SO FAR HAS NOT HAPPENED AGAIN. THE WASHER FLUID IS A NEW OCCURENCE; BEFORE, IT WAS JUST THE WIPERS COMING ON AND SWISHING A TIME OR TWO.*AK

THE CONSUMER RECEIVED A RECALL NOTICE AND WHEN THE CONSUMER CONTACTED THE DEALER REGARDING THE RECALL HE WAS TOLD THAT THE PART WOULD NOT BECOME AVAILABLE UNTIL DECEMBER, 2004. THE CONSUMER WAS CONCERNED BECAUSE THE RECALL STATED IT WAS DANGEROUS TO DRIVE THE VEHICLE. BUT YET THERE WAS NOT SOLUTION. UNTIL DECEMBER 2004, THE CONSUMER WANTED TO KNOW IF MANUFACTURER WOULD PAY FOR A RENTAL. *AK *SC *JB

FORD SAFETY RECALL 04S17 LETTER TO ME STATES: WE EXPECT THAT THESE SHIELDS WILL BE AVAILABLE IN DECEMBER 2004." THIS "SHIELD" IS, IN MY OPINION, A CHEAP, INEFFECTIVE RUBE GOLDBERG, ATTEMPT BY FORD TO COVER UP A LIFE-THREATENING SITUATION CAUSED BY THE FRACTURE OF FRONT COIL SPRINGS PUNCTURING THE FRONT TIRES AND IN FORD'S OWN WORDS: "...WHICH COULD INCREASE THE RISK OF A CRASH WITHOUT WARNING." FORD ALSO STATES IT WOULD REPLACE A COIL SPRING WHICH FRACTURES. THIS IS AN IRRESPONSIBLE POSITION: REPLACE THE COILD SPRING ONLY AFTER THE ACCIDENT. ARE WE OWNERS OF 1999 THROUGH 2002 SABLES AND TAURUSES TO AVOID DRIVING OUT CARS UNTIL THE NON-SOLUTION "CONTAINER" PARTS MIGHT ARRIVE IN DECEMBER? AND THEN WAIT UNTIL THE SERVICE DEPARTMENT CAN SCHEDULE THE NON-SOLUTION? ACTION BY YOUR AGENCY IS REQUIRED TO FORCE FORD TO BEGIN REPLACEMENT OF BOTH FRONT COIL SPRINGS NOW! ANYTHING LESS WILL RESULT IN ACCIDENTS, INJURIES AND DEATHS ON OUR ROADS.*AK

POWER STEERING FAILED WHILE DRIVING. CONSUMER HEARD A WINDING COMING FROM THE FRONT. CONSUMER PULLED OVER, LIFTED UP THE HOOD, AND NOTICED POWER STEERING FLUID WAS DRY INSIDE OF THE CANISTER PUMP. CONSUMER WAS ABLE TO DRIVE THE VEHICLE TO A LOCAL REPAIR SHOP FOR STEERING FLUID. THEN, CONSUMER TOOK VEHICLE TO DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT RACK PINION FAILED, AND NEEDED TO BE REPLACED. CONSUMER INFORMED THE MECHANIC THAT PROBLEM RECURRED. *AK

CONSUMER CALLED THE DEALER AFTER FINDING OUT ABOUT A RECALL FOR THE FRONT COIL SPRING. CONSUMER WAS TOLD BY THE MECHANIC TO BRING THE VEHICLE IN. AFTER ARRIVING AT DEALER CONSUMER WAS ADVISED THAT VEHICLE WAS NOT RECALLED, AND WAS TURNED AWAY. RECALL LETTER ARRIVED THE NEXT DAY.*AK

WHILE DRIVING, THE ACCELERATOR PEDAL BECAME STUCK TO THE FLOOR. THE CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND PULLED OVER. THE DRIVER TURNED THE VEHICLE OFF AND THE VEHICLE WAS TOWED TO HOME. *JB

WHILE DRIVING ON THE NY STATE THRUWAY, WITH MY ENTIRE FAMILY IN THE VEHICLE, THE CAR LOST POWER AND COMPLETELY STALLED OUT. IT WAS LATER FOUND TO HAVE THREE (3) CRACKED CAM SHAFTS. *JB

ONSUMER RECEIVED RECALL 04V332000 REGARDING COIL SPRING. DEALERSHIP STILL DOES NOT HAVE THE PARTS AVAILABLE TO CONDUCT RECALL REPAIRS. MECHANIC ADVISED CONSUMER TO CALL IN DECEMBER. *AK

CONSUMER WAS BACKING OUT OF A PARKING SPACE AND WHEN MOVING FORWARD FRONT SUSPENSION CRASHED TO THE GROUND, AND THE FRONT OF THE VEHICLE COLLAPSED, LEFT FRONT BALL JOINTS FELL TO THE GROUND AND BROKE THE AXLE. CONSUMER CONTACTED THE MANUFACTURER, AND WAS TOLD THAT WARRANTY EXPIRED AND THERE WAS NOTHING THEY COULD DO. *AK

1999 MERCURY SABLE SHIFT CABLE FAILED. POTENTIALLY LIFE THREATENING ACCIDENT AVOIDED.*AK

1999 MERCURY SABLE - THE WINDSHIELD WIPERS COME ON BY THEMSELVES. I HAVE TO TURN THEM ON AND OFF TO GET THEM TO STOP. THE FIRST TIME IT HAPPENED I THOUGHT I HIT THE THEM BY MISTAKE, BUT IT HAS HAPPENED SEVERAL TIMES SINCE. *LA