Filed Dec 11, 20071,657 vehiclesSafelite Fulfillment, Inc.
Defect. CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
Risk. IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
Remedy. SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.
Power Train › Automatic Transmission › Cooling Unit and Lines07V453000
Filed Sep 26, 20071,497 vehiclesFord Motor Company
Defect. ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH THE 4.6L ENGINE AND 6R TRANSMISSION, THE BOLT SECURING THE TRANSMISSION OIL COOLER LINE FITTINGS AT THE TRANSMISSION MAY NOT HAVE BEEN SUFFICIENTLY TORQUED DURING VEHICLE ASSEMBLY. AS A RESULT, THE BOLT MAY LOOSEN AND THE TRANSMISSION OIL COOLER LINES MAY DISENGAGE FROM THE TRANSMISSION, CAUSING A TRANSMISSION FLUID LEAK.
Risk. IF LEAKING TRANSMISSION FLUID CONTACTS THE CATALYTIC CONVERTER, IT MAY POSE A RISK OF FIRE.
Remedy. DEALERS WILL INSPECT AND HAVE THE TRANSMISSION COOLER LINE ATTACHMENT BOLT TIGHTENED FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 30, 2007. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
All 2 campaigns on file, newest first.
What owners reported
Newest filings
Engine and Engine Cooling
Filed Sep 3, 2025200,000 milesAZ
The contact owns a 2008 Mercury Mountaineer. The contact stated that the check engine warning light was illuminated. The contact stated the vehicle stalled while driving at an undisclosed speed. The contact stated that several attempts were needed to restart the vehicle to continue driving. The contact stated that the gear shifter intermittently failed to move to the intended position. The contact stated that there was an abnormal fuel odor inside the cabin of the vehicle, and the fuel level was lowered sooner than normal. The vehicle was taken to the dealer to be diagnosed; however, the result was not provided. The contact stated that there was a code for an EVAP failure. The vehicle was not repaired. The vehicle was taken to another dealer, Peoria Ford (9130 W Bell Rd, Peoria, AZ 85382) however, the contact was not provided the cause for the failure. The vehicle was taken to an independent mechanic; however, the vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 200,000.
Steering › Steering Control Module
Filed Oct 21, 2021141,782 milesTN
The contact owns a 2008 Mercury Mountaineer. The contact stated that after parking the vehicle, he was unable to remove the key from the ignition. The contact stated no warning light was illuminated. The contact stated he was able to remove the key after disconnecting the battery. The contact took the vehicle to an independent mechanic and was informed that the steering column lock module needed to be replaced. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 141,782.
Engine
Filed Oct 18, 202015,000 milesLA
SINCE I PURCHASED IN 2009, ENGINE KILLS ANYTIME, MOSTLY WHEN GAS PEDAL NOT PRESSED. PULLING OUT OF PARKING LOTS, SITTING AT RED LIGHTS, OR LETTING OFF GAS ON INTERSTATE, ENGINE JUST KILLS. SOMETIMES FEELS LIKE A JOLT. I HAVE TO PUT THE SHIFT IN NEUTRAL AND RESTART THE ENGINE. RECORDS OF ALL VISITS FOR THE PROBLEM AT DEALERSHIP. NEVER COULD SOLVE PROBLEM, BUT TOO UNSAFE TO DONATE TO MY GRANDSON. IF SOMETHING WERE TO HAPPEN TO HIM BECAUSE OF A DEFECT THAT WAS NEVER FOUND, I DON'T KNOW WHAT I'D DO. CANNOT CHECK TRANSMISSION FLUID LEVEL. SEALED. I DO HAVE SOME FLUID STAINS ON MY DRIVEWAY. FOR YEARS I'VE REPORTED TO THE DEALERSHIP AND SPECIFIED THE CONCERN FOR SAFETY BUT TO NO AVAIL. IT KILLS ANYTIME. MAY NOT DIE FOR A WEEK, OR TOMORROW, OR EVEN A MONTH. NO PARTICULAR PATTERN. FEELS LIKE A TRANSMISSION PROBLEM. IF I'M SITTING IN A PARKING LOT WITH MOTOR RUNNING, SOMETIMES IT JUST KILLS. IT'S THE SHIFTING TO NEUTRAL WHILE DRIVING ON HIGHWAYS AND STREETS TO RESTART WHILE MOVING I'M WORRIED ABOUT. I'VE HAD SEVERAL MECHANICS CLAIM THEY FIXED IT BUT TO NO AVAIL. PLEASE GIVE ME SOME DIRECTION. ALL THE SHOPS I'VE GONE TO ARE REPUTABLE BUSINESSES. ONE MECHANIC SAID THE ELECTRONIC BRAIN (COMPUTER BOX) MIGHT BE CAUSING AND SAID TO SEND IT TO MERCURY FOR RECALCULATION. I DON'T KNOW ABOUT THAT. MOST OF THE READ OUTS ARE EPA RELATED.
Seat Belts
Filed Aug 24, 2020NY
ON A 2008 MERCURY MOUNTAINEER THE DRIVER SIDE SEAT BELT WILL NOT STAY HOOKED IN IT COMES LOSE.
Seat Belts
Filed Aug 10, 2020NY
SEAT BELT ON THE DRIVERS SIDE FAILS TO SAY HOOKED INTO THE SEAT BELT CLIP-IN
Seat Belts
Filed Aug 10, 202085,625 milesNY
DRIVERS SIDE SEAT BELT WITH NOT STAY LOCKED IN.
Electrical System › Instrument Cluster/Panel
Filed May 27, 2020120,000 milesWI
TL* THE CONTACT OWNS A 2008 MERCURY MOUNTAINEER. THE CONTACT STATED THAT THE INSTRUMENT PANEL LIGHTING SYSTEM WAS INOPERABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE HOWEVER, WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE INSTRUMENT PANEL LIGHTS WERE REPLACED HOWEVER, THE FAILURE RECURRED. THE VEHICLE THEN WAS TAKEN TO MARITIME FORD (1305 FRANKLIN ST, MANITOWOC, WI 54220) WHERE THE VEHICLE WAS DIAGNOSED AND IT WAS DETERMINED THAT THE DIMMER SWITCH NEEDED TO BE PLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000. *DT*JB
Electronic Stability Control (esc)
Filed May 9, 2020140,074 milesNJ
CAR WHEN IDLE SHUTS OFF IN MIDDLE OF TRAFFIC LOCKING BREAK AN STEERING WHEEL CAN CAUSE ACCIDENT HAPPENED TO ME IN MIDDLE OF TRAFFIC THANK GOD I WAS CLOSE TO EMERGENCY EXIT CAR SHUTOFF NOT ALLOWING TO BRAKE HAD TO PRESS EMERGENCY BRAKE. *TR
Service Brakes
Filed Mar 7, 202029,000 milesFL
AT 28000 MILES THE TRANSMISSION STARTED SHIFTING ERRATIC, THE DEALER REPROGRAMMED THE ECM AND COVERED UP THE PROBLEM UNTIL THE WARRANT ENDED AND THE BATTERY FAILED AT WHICH TIME THE CAR REVERTED BACK TO DEFAULT AND CONTINUED TO BUCK AND JERK UNTIL THE CAR REACHED HIGHWAY SPEED. THIS CONTINUED UNTIL THE TRANSMISSION FINALLY FAILED DURING OPERATION ON THE HIGHWAY ON 3/5/20. THE ABS MODULE JUST FAILED DURING LOW SPEED OPERATION FOR NO APPARENT REASON. ALSO THE CAR INDICATED THAT THERE IS AN ELECTRICAL PROBLEM EVEN THOUGH ALL ELECTRICAL COMPONENTS ARE IN GOOD OPERATIONAL CONDITION. THIS ERROR COMES AND GOES CONSTANTLY AT ANY GIVEN TIME.
Electrical System
Filed Nov 25, 2019198,000 milesVA
DRIVER SEAT ELECTRICAL ADJUSTMENT WILL MOVE ITSELF BACKWARDS WHILE CAR IS MOVING. THERE IS NO PATTERN TO THIS PROBLEM, IT IS RANDOM.
Seats
Filed Aug 16, 2019107,000 milesNV
WHEN I AM DRIVING THE CAR THE SEAT WILL MOVE BACK ON IT'S OWN VOLITION INTO EXIT POSITION. THIS HAPPENS WHEN IT GOES OVER A BUMP OR IF THE KEY IS JIGGLED IN THE IGNITION. IT HAPPENED IN MULTIPLE SITUATIONS LAST WEEK. VERY FRIGHTENING AS I HAVE TO SCRAMBLE TO REACH THE BRAKE AND ALSO MOVE THE SEAT BACK INTO POSITION. I HAVE TURNED OFF THE EASY EXIT OPTION SO THIS HAS STOPPED IT BUT IT UPSETS ME THAT I NO LONGER HAVE A FEATURE THAT I PAID FOR.
Electrical System
Filed May 27, 2019135,000 milesFL
WHILE DRIVING DRIVER SEAT GOES BACKWARD AND INTERIOR LIGHTS GOES ON WITH OUT USING OR PUSHING NO INSTRUMENTS
Fuel/Propulsion System
Filed Apr 17, 2019129,000 milesMD
TAKATA RECALL WHILE MY VEHICLE IS IN MOTION, & WHEN I STOP AT A STOP LIGHT, IT'S SUDDENLY SHUTS OFF. THIS HAS HAPPENED SEVERAL TIMES WHILE ON THE HIGHWAY AT HIGHWAY SPEEDS, & ON CITY STREETS AT NORMAL SPEEDS. IT HAS PROVEN DANGEROUS SEVERAL TIMES. WHEN I PUT THE VEHICLE IN REVERSE, THE VEHICLE JERKS VERY HARD. ALSO WHEN I DRIVE FOR MORE THAN 6 TO 7 MILES AT HIGHWAY SPEEDS, A TIRE PRESSURE SENSOR COMES ON.
Electrical System
Filed Oct 18, 201813,000 milesMN
WHILE DRIVING THE VEHICLE THE INTERIOR LIGHT TURNS ON AND THE SEAT MOVES BACK INTO THE PARK POSITION. THIS IS A SAFETY ISSUE AS IT IS DIFFICULT TO REACH THE PEDAL/BRAKE AND IT HAPPENS WITHOUT NOTICE. THERE IS NO RHYME OR REASON TO THIS PROBLEM. I HAVE SEEN MULTIPLE POSTS REGARDING THIS ISSUE AND DON'T SEE HOW IT CANNOT BE A RECALL FOR SAFETY REASONS
Steering
Filed Feb 13, 2018113,332 milesNY
POWER STEERING PROBLEM INTERMITTENT STEERING SEEMS TO CHANGE FROM MANUAL STEERING WHEN TURNING MAKING VERY DIFFICULT TO STEER
Electrical System
Filed Dec 7, 201790,000 milesWI
AFTER APPROXIMATELY 90,000 MILES THE DOME LIGHTS TURNED ON AND AUTOMATIC SEATS MOVE BACK WHILE DRIVING. THIS ISSUE PERSISTS AND OFTEN OCCURS SEVERAL TIMES. THERE ARE SEVERAL COMPLAINTS OF THIS ISSUE FOUND ONLINE. IT IS NOT DUE TO A HEAVY KEY CHAIN AS I ONLY HAVE THE FOB AND KEY ATTACKED. THIS IS A SAFETY ISSUE AS THE SEATS PULL THE DRIVER AWAY FROM THE PEDALS AND STEERING WHEEL. INVESTIGATE! RECALL!
Electrical System
Filed Oct 23, 2017112,580 milesNY
WHILE DRIVING DOWN THE ROAD, THE SEAT WILL SUDDENLY MOVE BACKWARDS TO THE "OPEN DOOR" POSITION, AS THOUGH THE KEY HAD BEEN PULLED OUT OF THE IGNITION. THIS CREATES A VERY DANGEROUS SITUATION, ESPECIALLY FOR PEOPLE WITH SHORT LEGS, AS ONE CAN NO LONGER REACH THE GAS PEDAL OR BRAKE. SLIGHTLY "WIGGLING" THE KEY OR IGNITION SWITCH WILL USUALLY GET THE SEAT TO MOVE BACK TO THE PRESET DRIVING POSITION. WHEN THIS HAPPENS, THE INTERIOR LIGHTS ALSO GO ON, AND TURN OFF WHEN THE SEAT MOVES BACK INTO POSITION. THIS SEEMS TO HAPPEN AT ALL DIFFERENT SPEEDS, AND IT SEEMS MOST EVENTS HAPPEN AFTER THE CAR HITS A BUMP, BUT NOT ALWAYS. THERE HAVE BEEN TIMES WHEN IT JUST SEEMS TO HAPPEN WITHOUT ANYTHING TO SET IT OFF. IT ALSO CAN HAPPEN WHEN THE VEHICLE IS FIRST STARTED UP, OR JUST AS YOU START TO SHUT THE VEHICLE OFF. IT IS ABSOLUTELY RIDICULOUS THAT REPAIR OF THIS CONDITION IS NOT A RECALL ITEM. THE DATE SHOWN FOR WHEN IT HAPPENED IS THE LATEST DATE - I HAVE NOT DRIVEN THE VEHICLE SINCE THEN - BUT IT HAS BEEN OCCURRING FOR AT LEAST THE LAST 10 MONTHS.
Electrical System
Filed Apr 19, 2017RI
TURN KEY ON AN SEAT GOES BACK AN FOURTH ,THEN STOPS ,WHILE DRIVING IT GOES BACK AN FORTH AGAIN SOME TIMES 3-4TIMES IT HAS GOTTEN MUCH WORSE RECENTLY ,DEFINITELY NOT SAFE TO DRIVE LIKE THAT,THIS HAPPENED WHEN STARTING UP THE CAR AN DRIVING,WHICH MAKES THE SEAT GO ALL THE WAY BACK AN I'M SHORT SO WHEN IT GOES BACK I BARELY REACH THE PEDALS, THIS HAPPENED ALL THE TIME FOR NO REASON ON SIDE STREETS ON HIGHWAY
Service Brakes
Filed Mar 20, 201790,000 milesMI
WHILE DRIVING THE VEHICLE, THE SEAT SUDDENLY WENT ALL THE WAY BACK AND THE INTERIOR LIGHTS CAME ON. THIS HAS HAPPENED SEVERAL TIMES SINCE THEN, WE FINALLY FIGURED OUT IT WAS THE IGNITION, WITH THE CAR ACTING LIKE THE KEY JUST GOT PUT IN THE IGNITION OR JUST PULLED OUT, AND THE SEAT MOVING ALL THE WAY BACK FOR EASIER INGRESS/EGRESS AND THE COURTESY LIGHTS COMING ON. SINCE I AM ONLY 5 FOOT 4 INCHES, WHEN THE SEAT MOVES BACK I CAN NO LONGER REACH THE PETALS, A VERY DANGEROUS SITUATION WHILE DRIVING.
Electrical System
Filed Nov 28, 2016135,000 milesMI
WHILE DRIVING VEHICLE MY SEAT WILL DECIDE TO MOVE ON ITS OWN AND PULL ME AWAY FROM THE PEDALS ALSO THE DOME LIGHT COMES ON AND IT DOES THIS ALL THE TIME VERY DANGEROUS NOW MY CAR WILL NOT START AT ALL DUE TO THE IGNITION SWITCH I BELIEVE. *TR
Electrical System
Filed Nov 9, 201670,000 milesPA
WHILE DRIVING THE DRIVER SEAT AUTOMATICALLY GOES BACK AND THE INTERIOR LIGHT COMES ON...THIS IS GONNA CAUSE AN ACCIDENT CUZ WHEN THE SEAT GOES BACK THE MEMORY KEY FOR THE SEAT POSITION DOESNT WORK UNTIL U TURN THE IGNITION OFF AND BACK ON AGAIN, ONCE THE SEAT GOES BACK I CANT REACH THE BREAK OR PEDDLE. THIS IS DANGEROUS SITUATION AND ISEE IM NOT THE ONLY ONE HAVING THIS ISSUE? IT HAPPENS SEVERAL TIMES A DAY..SOEMTIME WHEN U FIRST START IT BUT MOSTLY WHILE DRIVING DOWN THE ROAD
Interior Lighting
Filed Oct 21, 2016135,000 milesTX
TL* THE CONTACT OWNS A 2008 MERCURY MOUNTAINEER. WHILE DRIVING 30 MPH, THE FRONT DRIVER'S SEAT AUTOMATICALLY RETRACTED BACKWARDS. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. ALSO, THE INTERIOR LIGHTING ILLUMINATED ON ITS OWN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 135,000.
Power TrainCrash
Filed Sep 6, 201670,500 milesKS
TL* THE CONTACT OWNS A 2008 MERCURY MOUNTAINEER. WHILE IN PARK AND TURNED OFF, THE VEHICLE ROLLED FORWARD AND COLLIDED WITH ANOTHER VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED OR INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,500.
Power Train
Filed Aug 3, 201636,000 milesTX
TL* THE CONTACT OWNS A 2008 MERCURY MOUNTAINEER. WHILE DRIVING AT LOW SPEEDS, THE VEHICLE HESITATED TO SWITCH GEARS WITHOUT WARNING. IN ADDITION, WHEN THE VEHICLE SHIFTED GEARS, IT JERKED VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER ON MULTIPLE OCCASIONS; HOWEVER, THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,000.
Electrical System
Filed Jul 28, 2016NJ
TL* THE CONTACT OWNS A 2008 MERCURY MOUNTAINEER. THE CONTACT STATED THAT THE KEY FAILED TO START THE VEHICLE NUMEROUS TIMES. IN ADDITION, THE DRIVER'S SEAT MOVED OUT OF POSITION WHILE THE VEHICLE WAS IN MOTION. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN ONCE, BUT THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Electrical System
Filed Jul 11, 201620 milesPA
EASY ENTRY/EXIT FEATURE. THIS FEATURE WILL ENABLE WHILE DRIVING MY VEHICLE. THIS MAKES FOR A DANGEROUS SITUATION BECAUSE I AM NOT ABLE TO REACH MY GAS AND BRAKE PEDAL. THERE IS NO SPECIFIC PATTERN.
Electrical System
Filed Jun 27, 2016105,000 milesMI
WHILE DRIVING, THE DRIVERS POWER SEAT WILL MOVE TO THE "OPEN DOOR POSITION" CAUSING MY FEET TO BE TOO FAR FROM THE PEDALS. THIS IS EXTREMELY DANGEROUS. I HAVE SEEN MANY REPORTS REGARDING THIS ISSUE.
Seats
Filed May 5, 2016140,000 milesDE
I ALSO HAVE THE SAME ISSUE WITH THE IGNITION CAUSING THE SEATS TO MOVE THE EASY EXIT POSITION. THIS HAPPENS CONSTANTLY WHILE DRIVING AND IS VERY UNSAFE. THE INTERIOR LIGHTS COME ON AS IF THE KEY WAS TURNED OFF AND REMOVED FROM THE IGNITION, ALSO CAUSING THE SEAT TO MOVE THE EXIT POSITION. WHEN THIS HAPPENS, I AM UNABLE TO REACH THE PEDALS AND SCRAMBLE TO CORRECT THE ISSUE. I SEE WHERE THIS IS HAPPENING TO QUITE A FEW OTHER OWNERS. SOMETHING NEEDS TO BE DONE BEFORE SOMEONE IS SERIOUSLY HURT OR KILLED.
Seats
Filed Mar 20, 201688,000 milesIN
WHILE THE VEHICLE IS IN MOTION, THE POWER DRIVERS SEAT MOVES SPONTANEOUSLY WHILE DRIVING WITH NO WARNING BACK INTO THE ENTRY/EXIT POSITION MAKING IT DIFFICULT TO REACH THE BRAKE/ACCELERATOR PEDALS.
Unknown or Other
Filed Mar 16, 2016106,151 milesCO
THE RETRACING RIGHT STEP BOARD WILL NOT RETURN TO CLOSED POSITION ON THE PASSENGER SIDE.
Seats
Filed Mar 11, 2016105,868 milesCO
THE DRIVER SEAT MOVES BACK WHEN DRIVING. NO SET PATTERN. SOMETIMES AS MANY AS 10 TIMES WHEN DRIVING AND OTHER TIMES 1 TIME. NO SET PATTERN. JUST HAPPENS
Electrical System
Filed Feb 29, 201680,000 milesMN
DEFECTIVE IGNITION. WHEN DRIVING, IF YOU BUMP THE KEY (OR ATTACHED KEYCHAIN), ALL INTERIOR LIGHTS WILL COME ON, AND THE DRIVERS SEAT WILL RETRACT ALL THE WAY BACK INTO THE "EASY ENTRY/EXIT" POSITION, MAKING IT IMPOSSIBLE FOR A SHORTER PERSON TO REACH THE BRAKE OR GAS PEDAL. SOMETIMES DURING THIS EVENT, THE CAR WILL STALL. THIS IS VERY DANGEROUS, AND THE INTERNET IS FULL OF PEOPLE HAVING THIS IDENTICAL ISSUE. WHY HASN'T THIS BEEN RECALLED YET?!? PEOPLE ARE PAYING FOR A NEW IGNITION TUMBLER, BUT BEFORE LONG IT STARTS HAPPENING TO THE REPLACEMENT TUMBLER AS WELL. HTTP://WWW.CARCOMPLAINTS.COM/MERCURY/MOUNTAINEER/2008/ACCESSORIES-INTERIOR/SEATS.SHTML
Seats
Filed Feb 8, 201640 milesNY
WHILE DRIVING, DRIVER SEAT MOVES FORWARDS OR BACKWARDS. NOT THE FIRST TIME. WHEN VEHICLE WAS PURCHASED IT HAPPENED AND WE BROUGHT VEHICLE TO SHOP AND MODULE WAS REPLACED, NOW THIS ISSUE IS HAPPENING AGAIN CAUSING ME NOT ABLE TO REACH BRAKE OR ACCELERATOR PEDALS.
Seats
Filed Jan 26, 2016150,000 milesSC
TL* THE CONTACT OWNS A 2008 MERCURY MOUNTAINEER. WHILE DRIVING VARIOUS SPEEDS, THE DRIVER SEAT MOVED INDEPENDENTLY. THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Unknown or Other
Filed Oct 15, 2015PA
WHENEVER I DRIVE IN TOWN OR HIGHWAY, I HAVE BEEN HAVING ISSUES WITH THE POWER TRAIN/TRANSMISSION. IT IS CONSTANTLY SLIPPING AND SHIFT HARD. I FOUND OUT THERE WAS A RECALL ON MY EXACT YEAR, MAKE, AND MODEL. I CALLED FORD ABOUT THE SAME EXACT ISSUE I HAVE AS DESCRIBED BY THEIR SITE. BUT MY VIN# DOESN'T SHOW UP AS ONE OF THEIR RECALLS. WHICH DOESN'T MAKE SENSE. SO NOW I HAVE TO PAY THOUSANDS OF DOLLARS OUT OF POCKET SINCE THEY DON'T WANT TO TAKE INTO CONSIDERATION THAT MY VEHICLE IS HAVING THE SAME EXACT ISSUES AS THE OTHER SUV.
Seats
Filed Oct 6, 201565,000 milesAZ
WHEN I HIT A BUMP THE DRIVER SEAT MOVED IN AND OUT OF POSITION THAT I HAD SET IN THE MEMORY SEATING
Seats
Filed Sep 24, 201591,000 milesNJ
THE SEAT WHILE DRIVING AUTOMATICALLY MOVES BACK FROM THE BRAKE PEDAL WHICH CAUSES PROBLEMS STOPPING THE VEHICLE. THE SEAT THEN MOVES YOU FORWARD PRESSING YOUR FOOT AGAINST THE GAS PEDAL CAUSING YOU TO SPEED UP. IT IS A RANDOM ISSUE AND YOU ARE UNAWARE WHILE DRIVING WHEN IT WILL OCCUR. THIS CAN CAUSE A SERIOUS ACCIDENT TO SOMEONE OR SOMEONE'S PROPERTY AND INJURY TO THE VEHICLE OCCUPANTS.
Seats
Filed Apr 28, 201581,000 milesNY
DRIVER SEAT AUTOMATICALLY RETRACTS WHILE DRIVING. THIS HAPPENS AT SPEEDS FROM SLOW TO FAST AND HAS BEEN HAPPENING REGULARLY SINCE I BOUGHT THE VEHICLE USED IN 2010. *TR
Engine
Filed Feb 17, 201524,000 milesTX
**************************ENGINE WILL SHUTOFF WITHOUT WARNING********************** IT HAS HAPPENED WITH VARIOUS LEVELS OF GAS, VARIOUS WEATHER CONDITIONS, AND BOTH WHILE STOPPED AND MOVING. THE "CHECK FUEL FILLER INLET" LIGHT WILL COME ON. SOMETIMES, THE CHECK ENGINE LIGHT WILL REMAIN ON, BUT WILL CLEAR WITHIN THE NEXT STARTUP OR TWO. CAR HAS BEEN AT DEALERS AT LEAST 4 TIMES FOR ISSUE. ENGINE THROTTLE BODY AND CRANKSHAFT SENSORS HAVE BEEN REPLACED. IN THE BEGINNING, THE VEHICLE WOULD DO THIS ONCE OR TWICE, THEN RUN PERFECTLY FOR MONTHS AT A TIME. EACH TIME IT IS "FIXED" BY DEALER, WHO CLAIMS THEY CANNOT REPLICATE THE PROBLEM. LATELY IT WILL STALL 4-6 TIMES WITHIN A 30 MINUTE PERIOD. LAST MONTH, I WAS ABLE TO READ CODE 2107. TODAY, IT STALLED AGAIN 6 TIMES, NO CHECK ENGINE LIGHT REMAINS, NO CODE TO BE READ. WHEN CAR IS RUNNING NORMALLY, IT SOMETIMES HICCUPS AND SEEMS TO RUN ROUGH. *TR
Seats
Filed Dec 31, 201458,000 milesMI
WHILE DRIVING IF ON BUMPY ROADS THE SEATS WILL RETURN TO THE OPEN DOOR POSITION AND INTER LIGHTS COME ON. MAKING IT HARD TO REACH PEDALS. *JS
Electrical System
Filed Dec 17, 201485,000 milesCO
WHILE DRIVING BETWEEN 50 - 65 MILES PER HOUR THE ELECTRIC DRIVER SEAT WILL MOVE BACK INTO THE OPEN DOOR PARK POSITION AND THE INSIDE LIGHTS WILL COME ON. HAS HAPPENED MULTIPLE TIMES SINCE OCTOBER 2014. THERE IS NO SET PATTERN, IT IS COMPLETELY RANDOM. *TR
Electrical System
Filed Dec 13, 2014109,000 milesMI
I WAS DRIVING MY VEHICLE AND A LIGHT CAME ON THAT SAID CHECK THE CHARGING SYSTEM, THE CAR'S ELECTRICAL SYSTEM COMPLETELY CRASHED AND ALL THE ELECTRICAL POWER TO THE CAR DIED AND IT LITERALLY TURNED OFF WHILE I WAS DRIVING IT IN THE MIDDLE OF THE STREET. NOW EVEN WITH A REPLACED BATTERY AND ALTERNATOR IT WILL ONLY START WITH A JUMP AND CONTINUES TO SAY THE CHARGING SYSTEM NEEDS TO BE CHECKED. THIS IS EXTREMELY DANGEROUS. WHAT IF I WERE DRIVING ON THE HIGHWAY AND ALL OF A SUDDEN (WITH NO REDUCTION OF SPEED) THE VEHICLE JUST TURNED OFF AND STOPPED. NO ELECTRIC MEANT NO POWERSTEERING, NO ABS, NO AIR BAG SENSORS ETC... VERY DANGEROUS. I HAVE CHECKED SEVERAL BLOGS AND SITES AND I AM FINDING A NUMBER OF PEOPLE ARE HAVING THE SAME CHARGING SYSTEM ISSUE. I WOULD LIKE TO RETURN THE COMPANY TO COVER THE COST OF REPAIRS FOR THIS VEHICLE. *TR
Seats
Filed Oct 3, 201421,000 milesNJ
THE FIRST TIME THE FOLLOWING OCCURRED WAS THE FIRST DAY I DROVE THE VEHICLE. THE DEALERSHIP REPLACED THE TUMBLER, BUT 1 1/2 YEARS LATER IT STARTED AGAIN. WHILE DRIVING, I MOVED MY FOOT FROM THE ACCELERATOR TO THE BRAKES, AND MY KNEE BRUSHED ALONG THE KEY FOB DANGLING FROM THE IGNITION SWITCH. THE SEATS THEN AUTOMATICALLY RETRACTED TO THE REAR POSITION. THIS HAPPENS ON A DAILY BASIS, AND SEEMS TO BE EXTREMELY DANGEROUS--PARTICULARLY BECAUSE IT HAPPENS NOT ONLY WHEN MOVING MY FOOT TO THE BRAKE, BUT ANYTIME. WHILE I REACT QUICKLY ENOUGH, I HAVE CHILDREN IN MY CAR AT ALL TIMES AND IF I WAS BRAKING TO AVOID AN ACCIDENT, IT WOULD BE IMPOSSIBLE AS I AM ONLY 5'5". SINCE MY WARRANTY WAS ONLY GOOD FOR ONE YEAR, IT WILL NOW COST ANOTHER $400 FOR A NEW TUMBLER, BUT I'VE NEVER HAD A CAR WHERE THE TUMBLER IS REPLACED EVERY 1 1/2 YEARS OR EVER FOR THAT MATTER. AM I SUPPOSED TO WAIT FOR A FATAL ACCIDENT WHERE EITHER MYSELF OR MY CHILDREN ARE SEVERELY INJURED OR KILLED? *TR
Seats
Filed Sep 20, 201489,402 milesVA
WHILE DRIVING, I MOVED MY FOOT FROM THE ACCELERATOR TO THE BRAKES, AND MY KNEE BRUSHED ALONG THE KEY FOB DANGLING FROM THE IGNITION SWITCH. THE SEATS THEN AUTOMATICALLY RETRACTED TO THE REAR POSITION. THIS HAS NOW HAPPENED FOUR TIMES, AND SEEMS TO BE EXTREMELY DANGEROUS--PARTICULARLY BECAUSE IT HAPPENS WHEN MOVING MY FOOT TO THE BRAKE. WHILE I REACTED QUICKLY ENOUGH IN THESE NORMAL INCIDENTS, IF I WAS BRAKING TO AVOID AN ACCIDENT, I DOUBT I'D BE SO LUCKY. *TR
Power Train
Filed Sep 19, 2014435,000 milesMI
MY VEHICLE'S WARRANTY IS 5 YEARS/60,000 MILES. SINCE THIS WEEK I HAVE HEARD A METAL SCRATCH NOISE FROM THE VEHICLE DURING DRIVING ON THE ROAD. I BROUGHT MY VEHICLE TO FORD DEALERSHIP SHOP, IT IS FOUND THAT REAR AXLE SEAL HAS BEEN DAMAGED WITH OIL LEAKAGE. UNFORTUNATE, THE REPAIR IS NOT COVERED BY WARRANTY BECAUSE IT HAS BEEN 5 YEAR, ALTHOUGH THE MILEAGE IS ONLY 43500 MILES. *TR
Air Bags
Filed Aug 6, 201481,068 milesMA
ONCE THE KEY IS INSERTED THE SEAT WILL MOVE INTO POSITION AND THE INTERIOR LIGHTS TURN OFF. THAT IS WHAT SHOULD HAPPEN. WHAT HAPPENS IS MY KNEE NUDGES THE KEY THE CAR WILL THINK I HAVE TAKEN THE KEY OUT AND WILL TURN THE INTERIOR LIGHTS ON AND MOVE MY SEAT ALL THE WAY BACK TO ITS OUT POSITION. THIS CAN CAUSE AN ACCIDENT BECAUSE ME FEET NO LONGER TOUCH THE PEDALS. AS SOON AS THIS HAPPENED MY AIR BAG LIGHT CAME ON BUT NO CODES ARE SHOWING. THIS HAS HAPPENED MULTIPLE TIMES AND I AM SURPRISED THERE IS NOT A RECALL FOR THIS SINCE THERE ARE OTHERS SUFFERING WITH THIS AS WELL THAT I HAVE SEEN POSTED IN ONLINE FORUMS. *TR
Structure › Body
Filed Aug 5, 2014NY
**I FIRST NOTICED MY TIRE PRESSURE LIGHT CAME ON UPON PURCHASING MY VEHICLE. THE DEALER SAID THAT THE AIR MAY HAVE BEEN LOW AND COULD FLUCTUATE WITH THE WEIGHT IN THE VEHICLE. HE FILLED THE TIRE THAT APPEARED TO HAVE BEEN LOW AND IT TURNED OFF MOMENTARILY. A FEW DAYS LATER IT HAPPENED AGAIN AND I WOULD ADD AIR WHICH ALLEVIATED AGAIN IN THE SAME TIRE, BUT FOR A FEW HOURS LATER IT CAME ON AGAIN WHICH I FOUND OUT ENDED UP BEING AN ISSUE WITH ALL 4 OF THE TIRES. AFTER SEVERAL ATTEMPTS OF FILLING AND REFILLING OVER A PERIOD OF TIME AND USING "A FILLER" (CAN OF AIR FOR FLAT TIRES) IS WHEN I KNEW THEN ALL 4 TIRES ARE DEFECTIVE. THE AIR PRESSURE GOES ON AND OFF AND HAS NOW STAYED ON! I AM LUCKY IF IT TURNS OFF AT ALL NOW! THE TIRES ARE FIRESTONE DESTINATION A/T TIRES. **ALSO THE PASSENGER SIDE BACK PANEL (WHERE THE GAS FILL-TANK HOLE PANEL IS) WAS MANUFACTURED IN PROPERLY AS IT IS SEVERELY RUSTING, BUBBLING PAINT, AND CHIPPING AWAY ONLY BUT IN THIS ONE SPOT. THE RUST SIZE IS THE ONLY SPOT ON THE VEHICLE IN WHICH IS ABOUT THE SIZE OF THE PALM OF MY HAND. **I ALSO HAVE AN OUTSTANDING COMPLAINT ALREADY WITH A VERY DANGEROUS FAULTY CRUISE CONTROL ON THIS VEHICLE WHICH STALES THE VEHICLE AND RENDERS IT UNCONTROLLABLE WHILE DRIVING AND IN MOTION. *TR
Seats
Filed Jul 8, 201463,188 milesIN
ENGINE WILL NOT TURN OVER. ALL ELECTRONICS WORK. KEEP TURNING IGNITION KEY ON AND OFF SOMETIMES IT WILL START IN A FEW MINUTES OTHER TIMES IT HAS TO SIT FOR A HALF HOUR OR MORE. DOME LIGHT WILL COME ON FOR NO REASON. AFTER READING OTHERS HAVING SAME ISSUES, I TURNED ON EASY ACCESS AND SLIGHTLY TURNED IGNITION KEY AND SURE ENOUGH THE SEAT WENT BACK AND DOME LIGHT CAME ON. THIS VEHICLE HAS BEEN TO A FORD DEALER NUMEROUS TIMES, ONCE TOWED, AND THEY CAN'T SEEM TO DUPLICATE THE PROBLEM. THANKS TO THIS WEBSITE I NOW HAVE MORE INFORMATION AND HOPEFULLY WILL BE ABLE TO GET THIS ON GOING ISSUE FIXED. THE EASY ACCESS IS ALWAYS TURNED OFF. THE NO CRANK NO START IS THE BIG PROBLEM BECAUSE I CAN'T GO ANYWHERE FOR JUST A HALF HOUR AND BE CONFIDENT IT WILL START. *JS
Seats
Filed Jun 27, 201482,500 milesPA
I PURCHASED THIS USED VEHICLE WHICH IS IN EXCELLENT SHAPE AND I LOVE EVERYTHING ABOUT IT EXCEPT THE SEAT ISSUE. AFTER HAVING THE CAR FOR ABOUT A WEEK THE POWER SEAT STARTED MOVING ON ITS OWN. THE INTERIOR LIGHTS WILL COME ON AND THE ACTUAL NAVIGATION/RADIO SYSTEM AND DRIVING LIGHTS DIM. I HAVE LOOKED ONLINE AND THIS SEEMS TO BE A CONSTANT PROBLEM AND IS BASICALLY THE IGNITION AREA THAT NEEDS TO BE REPLACED. I HAVE ALMOST BEEN IN A FEW ACCIDENTS BECAUSE OF THIS AND HAVE 2 SMALL CHILDREN. MY MOTHER HAD TO DRIVE MY CAR ONE DAY AND SHE PULLED OVER IN COMPLETE FEAR BECAUSE OF ALMOST WRECKING. THERE HAS TO BE SOME TYPE OF RECALL TO FIX THIS PROBLEM. EVERY BUMP YOU HIT THIS HAPPENS NOW. MULTIPLE TIMES IN A 10 MIN DRIVE. IT IS SERIOUSLY DANGEROUS. PLEASE RESPOND ASAP! THANK YOU! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Electrical System › Ignition › Switch
Filed Jun 12, 201473,800 milesFL
TL* THE CONTACT OWNS A 2008 MERCURY MOUNTAINEER. THE CONTACT STATED THAT WHILE TRAVELING 70 MPH, THE DRIVER'S SEAT MOVED BACKWARD INDEPENDENTLY AS ALL OF THE INDICATOR LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT INADVERTENTLY TOUCHED THE IGNITION SWITCH AND THE SEAT MOVED TO ITS NORMAL POSITION. THE CONTACT WAS ABLE TO CONTINUE DRIVING BUT THE FAILURE RECURRED. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD AND ONCE IT WAS RESTARTED IT RESUMED NORMAL OPERATION. THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 73,800 AND THE CURRENT MILEAGE 74,900.
Complaints 1-50 of 96, newest first, reproduced as filed.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Dec 11, 2007. Source: NHTSA Office of Defects Investigation.