2007 Mercury Mountaineer

Routine

Owners filed 81 complaints about this vehicle with federal regulators, most often about the seats. It has been recalled 1 time.

Not among the Mercury Mountaineer years to avoid. Which Mercury Mountaineer years to avoid →

When it fails
020k40k60k90k120k200k
75,000 milesMedian miles at failure

67 complaints record an odometer reading. Failures cluster around 60,000–75,000 miles.

Most common 2007 Mercury Mountaineer problems

18 of the 81 complaints (22%) are about the seats.

ComponentReportsCrashesFiresInjuries
Seats16
000
Power Train · transmission13
200
Electrical System12
000
Vehicle Speed Control · throttle and acceleration4
001
Power Train › Automatic Transmission · transmission4
000
Engine4
000
Unknown or Other3
000
Structure › Body · body and frame3
100
Engine and Engine Cooling › Cooling System · engine3
000
Wheels2
000

1 safety recall

Part 573 reports
Visibility › Glass, Side/Rear07E104000
Filed Dec 11, 20071,657 vehiclesSafelite Fulfillment, Inc.

Defect. CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."

Risk. IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.

Remedy. SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.

All 1 campaign on file, newest first.

What owners reported

Newest filings
Power Train
Filed Jun 18, 202578,000 milesCA

The contact owns a 2007 Mercury Mountaineer. The contact stated that after shifting the transmission from park(P) to reverse(R), the vehicle failed to respond. The contact removed and reinserted the fob key in the ignition to correct the failure. The vehicle was taken to an independent mechanic, who diagnosed that an unknown transmission part needed to be replaced. The vehicle was not repaired. The mechanic instructed the contact to pull the park release lever each time to shift the vehicle out of park (P). The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 78,000.

Seat Belts
Filed May 14, 2025IL

I buckle the seat belt and it just comes unbuckled spontaneously when I’m driving. I check to see if the seat belt is secure by pulling on it. It seems secure but still unbuckles. I usually have to redo my seatbelt every 5 minutes. I do not feel like it will keep me safe in a collision

Tires › Sidewall
Filed May 3, 2024NY

My husband had purchased 4 brand new COOPER TIRES EVOLUTION H/T M+S size P235 / 65 R 18 a number of years ago. My husband has since passed away. I cannot find my sales receipt due to the fact my husband had paid for the tires in question. I do not know what he did with the sales receipt. I have a few good-faith efforts and attempts to bring this matter to COOPER TIRES but each and every time I got the same reply from them "NO we cannot help you. We will not be able to warranty your tires for you......we need a sales receipt......" I had my good friend take my vehicle to a local tire dealer and installer recommended by COOPER TIRES and this tire dealer found that: (1) all 4 COOPER TIRES on my vehicle look and are brand new (2) tire tread depth on all 4 COOPER TIRES on my vehicle are 8/32 " (3) three COOPER TIRES on my vehicle show a DOT date code of 2017 and one COOPER TIRE on my car shows a DOT date code of 3817 (4) all four COOPER TIRES on my vehicle have numerous cracks on the sidewall of the tires which is a manufacture defective and COOPER TIRES should replace all 4 tires on my car (5) the right-rear COOPER tire on my vehicle is leaking air from the sidewall due to the cracks. (6) COOPER TIRES should under the law include my tires under their national recall list because the COOPER TIRES on my vehicle have the same (1) make and model tire (2) the exact same size tire (3) all 4 COOPER TIRES on vehicle were made in the same factory as the rest of the recall tires (4) three

Engine
Filed May 4, 2023PA

If you set cruise control while driving under 45 mph the engine shuts off.

Electrical System
Filed Jan 19, 2023MN

It happens every time I drive this vehicle. The ignition is lose, so the key jiggles and if their is too much bumping or shaking the key slightly moves and the seat and interior lights come on now I’ve tried Combat the issue with keeping the lights off on the interior and thought maybe I could turn off the seat function still haven’t figured that out yet

Unknown or Other
Filed Aug 18, 2022MI

I was driving on the expressway and my truck just shut off. The car panel Illuminati to a check engine light and a wrench. I had to put on my caution light and make it to the shoulder. That was scary. I sat for 10 minutes before it started back up. I've taken it to the dealership and all they did was guess what the problem could be. They said it might be the fuel pump or something electric or the computer. That's not doing me any good, because I'm still having this problem.

Power Train
Filed Apr 12, 2021137,000 milesPA

HAD TO REPLACE TRANSMISSION COMPLETELY AT 137,000 MILES. THERE'S BEEN A LOT OF COMPLAINTS ABOUT THESE TRANSMISSIONS AT THIS MILEAGE AND FORD SHOULD BE RESPONSIBLE FOR SOME OF THE COST. THIS IS RIDICULOUS.

Power Train
Filed Oct 24, 2019130,000 milesMI

I HAD TO REPLACE THE TRANSMISSION AND SOME OTHER RELATED PARTS IN MY VEHICLE AND I WAS INFORMED BY A DEALERSHIP THAT THERE WAS A "SILENT RECALL" ON THIS TRANSMISSION AND THAT EVEN THOUGH FORD MOTOR COMPANY WAS AWARE OF THE ISSUES AS EARLY AS 2000 THEY CONTINUE TO INSTALL THEM IN VEHICLES. IF YOU LOOK ONLINE YOU WILL SEE QUITE A NUMBER OF COMPLAINTS ON THIS TRANSMISSION. I FEEL SINCE FORD KNOWINGLY KEPT USING THESE TRANSMISSIONS AND WAS WELL AWARE OF THEIR POSSIBLE FAILURE WHEN THEY REACHED 130,000 MILES THAT THEY SHOULD BE RESPONSIBLE FOR AT LEAST A PORTION OF HE COSTS IF INDEED, NOT ALL OF THE COST OF REPLACEMENT. WHAT HAPPENS WHEN A CAR COMPANY PUTS OUT A SILENT RECALL? DO I HAVE ANY RIGHTS? I HAVE ALREADY SENT A CERTIFIED LETTER TO FORD MOTOR CUSTOMER RELATIONS IN DEARBORN, MI AND I HAVE A SIGNED RECEIPT THAT THEY ACCEPTED MY LETTER BUT THEY HAVE NOT BOTHERED TO CONTACT ME AT ALL. WHAT ARE MY OPTIONS AND IS THIS SOMETHING YOU CAN HELP ME WITH? THE FIRST TIME THIS TRANSMISSION CAUSED A PROBLEM WAS WHEN WE WERE IN 5 PM TRAFFIC ON A ROAD WITH A SPEED LIMIT OF 55 MILES AN HOUR AND THE CAR JUST STOPPED LEAVING MY FAMILY IN THE MIDDLE OF A BUSY TWO LANE ROAD WHICH WAS VERY DANGEROUS. WE WERE FINALLY ABLE TO GET THE VEHICLE TO THE SHOULDER. I CAN FORWARD MY BILLS AND COPIES OF ONLINE CONVERSATIONS REGARDING THE FAILURE OF THESE TRANSMISSIONS.

Unknown or Other
Filed Oct 10, 2019215,297 milesCA

CAN'T REGISTER MY VEHICLE BECAUSE I'M TOLD THAT THE CATALYTIC CONVERTER IS NOT LEGAL FOR USE IN CALIFORNIA, AND IT IS NOT AVAILABLE AFTER AN EXTENSIVE NATION WIDE SEARCH OF DIFFERENT CATALYTIC CONVERTER MANUFACTURERS. HOW OR CAN YOU HELP ME TO RESOLVE THIS MATTER.

Electrical System
Filed Sep 6, 20195 milesIL

1ST WHILE DRIVING THE DRIVER'S SEAT CONTINUES TO MOVE BACK N FORTH FROM WAY BACK TO UP CLOSE DRIVING THIS VEHICLE WHILE THIS SEAT MOVES IS VERY DANGEROUS EVERYTIME I LOCK THE DOORS THEY UNLOCK N ONLY LOCK WHEN OFF

Electrical System
Filed Jun 13, 2019140,859 milesUT

I WAS DRIVING HOME ON A BUSY CITY STREET WHEN I STOP AT A STOP LIGHT TO TURN RIGHT. WHEN I WENT TO ACCELERATE MY MERCURY MOUNTAINEER WHEN IN TO LIMP MODE. AS I INSPECTED THE SUV FOR PROBLEMS I NOTICED THE MY ENGINE/TRANSMISSION WIRE HARNESS WAS BRITTLE AND EXPOSING BARE WIRE AND THAT THE WIRES WERE TOUCHING EACH OTHERS CAUSE THEM TO SHORT OFF THE VEHICLE COMPUTER SYSTEM AND FRYING ELECTRICAL COMPONENTS. IT ALSO CAUSED THE TRANSMISSION TO MALFUNCTION AND SHIFT WRONG WHICH IN TURN CAUSING THE TORQUE CONVERTER TO FAIL AND DESTROY THE TRANSMISSION.

Air Bags
Filed Jan 10, 2019110,000 milesIN

I AM RECEIVING FALSE READINGS AS TO THE ACTIVATION OF THE AIR BAGS. THIS HAPPENS WHEN I AM STARTING THE VEHICLE AND ALSO WHEN I AM OPERATING THE VEHICLE ON THE HIGHWAY. I CAN TURN THE VEHICLE OFF AND RESTART IT, AND SOMETIMES THE INDICATOR WORKS PROPERLY AND SOMETIMES IT DOES NOT. I EXPERIENCE THE SAME PROBLEM SOMETIMES WHEN THE PASSENGER SEAT IS OCCUPIED. MY CONCERN IS THE FACT I DON'T KNOW IF MY AIRBAG IS OPERATIONAL OR NOT. I CONTACTED MY LOCAL DEALER AND WAS INFORMED I WOULD BE CHARGED $99 TO JUST HAVE IT CHECKED. I HAVE NOT DONE SO.

Interior Lighting
Filed Sep 26, 2018207,000 milesTN

TL* THE CONTACT OWNS A 2007 MERCURY MOUNTAINEER. WHILE DRIVING VARIOUS SPEEDS, THE INTERIOR LIGHTING ILLUMINATED AND THE DRIVER'S SEAT UNINTENTIONALLY MOVED BACKWARDS. THE CONTACT STATED THAT THE FAILURES OCCURRED PERIODICALLY. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 207,000.

Engine
Filed Aug 28, 201880,000 milesNY

CAR RAN ROUGH & HESITATED/SURGED UPON ACCELERATION. APPARENTLY THIS IS A COMMON FORD PROBLEM INVOLVING PREMATURE SPARK PLUG BREAK DOWN IN THE FORD TRITON ENGINE SEE FORD SPARK PLUG CLASS ACTION SETTLEMENT. SHULTZ FORD IN NANUET NY DIAGNOSED THE PROBLEM AS FAULTY PLUGS, THERE WAS ALSO A RISK OF BREAKING PLUGS UPON REMOVAL. I HAD THEM DO THE REPAIRS AT A COST OF $788. LATER I FOUND THAT THERE WAS A SETTLEMENT, HOWEVER MY CAR WAS NOT INCLUDED EVEN THOUGH IT HAD THE SAME ENGINE AS THE CARS/TRUCKS/ SUV'S THAT WERE INCLUDED IN THE SETTLEMENT. FORD CUSTOMER SERVICE SAID THERE WAS NOTHING THEY COULD DO RE: REIMBURSING ME FOR THE REPAIR EXPENSE AS MY SUV WAS NOT INCLUDED IN THE SETTLEMENT. THEY SUGGESTED I FILE THIS COMPLAINT. CAN I GET SOME SATISFACTION?

Power Train
Filed May 30, 201860,000 milesMI

TL* THE CONTACT OWNS A 2007 MERCURY MOUNTAINEER. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD JUMP AND JERK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 60,000. *TT UPDATED 9/21/18*JB

Electrical System
Filed Apr 30, 2018171,237 milesOH

PASSENGER SEATBELT LOCKS WILL NOT UNLOCK UNLESS YOU UNBUCKEL THE BELT IT JUST KEEPS GETTING TIGHTER HAVE A PROBLEM WHERE THE YOU PUSH DOWN ON GAS IT WON'T DO ANYTHING FOR A MOMENT THEN JOLT FORWARD AN THE MAIN PROBLEM IT WITH THE ELECTRIC IF YOU BARLEY TOUCH THE IGNITION SWITCH OR CONTROLS FOR THE SEAT THE SEAT MOVES THE IGNITION ALSO NOT ONLY MOVES THE SEAT BUT A COUPLE TIMES IT HAS SHUT THE CAR OFF AND ONCE LOCKED US IN THE CAR HAD TO PUT THE KEYS IN AND START TO GET IT TO UNLOCK AND ONCE LOCKED US OUT WITH KEYS STILL IN IGNITION SWITCH

Electrical System
Filed Apr 8, 2018150,000 milesMA

WHILE DRIVING MY SEAT WILL RANDOMLY MOVE BACK AND FORTH AS IF I TOOK THE KEYS OUT. THOUGHT SOMETHING WAS WRONG WITH MY TRANSMISSION BUT AFTER HAVING THE GARAGE PUT TRANSMISSION FLUID IN IT STILL FEELS LIKE THE TRANSMISSION IS MESSED UP EVEN THOUGH THE GARAGE SAYS THE TRANSMISSION IS FINE.

Seats
Filed Mar 16, 201877,800 milesMA

INTERMITTENTLY, THE SEAT MOVES TO THE 'EASY EGRESS' POSITION WHILE THE CAR IS IN MOTION. THE DOME LIGHT COMES ON, AS IT WOULD IF YOU WERE GETTING OUT OF THE CAR. FROM READING THE MANY SIMILAR COMPLAINTS, I AGREE THAT IT HAPPENS WHEN BRAKING OR TURNING AND IT HAPPENS AT ALL SPEEDS. THIS STARTED HAPPENING ABOUT ONE MONTH AGO. NO ACCIDENT YET BUT IT'S VERY JARRING AND DANGEROUS.

Power Train
Filed Jan 28, 2018121,000 milesVA

TRANSMISSION WOULD NOT SHIFT OUT OF LOW GEAR

Seats
Filed Nov 6, 2017150,260 milesNV

WHILE DRIVING MY CHILDREN TO SCHOOL THIS MORNING MY SEAT ADJUSTED ITSELF A COUPLE OF TIMES SO THAT I HAD A DIFFICULT TIME REACHING THE PEDALS UNTIL I COULD GET IT BACK TO THE PROPER POSITION. THIS HAS HAPPENED BEFORE BUT I THOUGHT IT WAS A "FLUKE". TODAY, WHEN I PICKED MY KIDS UP AND DROVE HOME IT HAPPENED 7 TIMES IN 3 MILES AND ALMOST CAUSED ME TO HIT A PEDESTRIAN. THIS HAPPENED ON A CITY STREET. I WAS UNABLE TO ISOLATE A "TRIGGER" TO THE MOVEMENT. ONE TIME I WAS GOING ABOUT 30 ON A STREET, ANOTHER TIME I WAS SLOWING DOWN TO A STOP SIGN AT A BUSY INTERSECTION.

Structure › BodyCrash
Filed Nov 4, 2017130,000 milesMO

MY 2007 MERCURY MOUNTAINEER NEVER HAD ANY PROBLEMS UNTIL RECENTLY, THOUGHT IT WAS THE TRANSMISSION BECAUSE OF THE WAY IT DROVE. TOOK IT TO THE MECHANIC AND GOT TRANSMISSION FLUID PUT IN BUT THE PROBLEMS REMAINED THE SAME AND WAS TOLD THE TRANSMISSION WAS FINE. MY THERMOSTAT HOUSING UNIT WAS LEAKING (THIS IS VERY COMMON WITH THESE CARS AND VERY DANGEROUS, NEEDS IMMEDIATE ATTENTION!) AND HAD CAUSED VERY EXPENSIVE WIRING ISSUES. ALMOST ACTS EXACTLY LIKE THE TRANSMISSION IS GOING OUT - RPM'S ARE WAY TOO HIGH, THE VEHICLE WOULD NOT ACCELERATE IN THE MIDDLE OF CITY TRAFFIC, THE CAR JUMPED AT A STOPLIGHT AND CAUSED ME TO HIT THE CAR IN FRONT OF ME, AND IT DOESN'T SHIFT PROPERLY. PROBLEMS OCCURRED OUT OF NOWHERE AND ARE TOO DANGEROUS TO BE IGNORED BUT VERY EXPENSIVE TO BE FIXED. ITS VERY COMMON AND SHOULD BE RECALLED BEFORE SOMEONE GETS SERIOUSLY INJURED!!!!

Electrical System
Filed Oct 24, 2017102,000 milesWI

UPON DRIVING ON THE FREEWAY THE INSIDE DOME LIGHTS CAME ON AND MY SEAT STARTED ADJUSTING ITSELF BACK AND FORTH WHILE DRIVING.

Seats
Filed Mar 13, 201765,000 milesTX

THE DRIVERS SEAT, WILL, WITHOUT WARNING, WHILE DRIVING ON THE INTERSTATE, AUTOMATICALLY START MOVING BACKWARDS TO IT'S DEFAULT POSITION. SOMETIMES THE INTERIOR LIGHT WILL COME ON SIMULTANEOUSLY. IN A PANIC, SO FAR, I HAVE BEEN ABLE TO STOP THE BACKWARD MOVEMENT BY GRABBING THE SEAT POSITION BUTTON AND FORCING IT TO MOVE BACK UP TO THE PRESET POSITION WHERE I HAVE BEEN ABLE TO GET MY FEET BACK ON THE PEDALS. THIS HAS OCCURRED MULTIPLE TIMES WHILE DRIVING FULL SPEED ON INTERSTATES, ON SIDE STREETS AND FRONTAGE ROADS AND EVERYTIME WITHOUT WARNING. ONE TIME, WHILE SITTING AT A STOP SIGN, I COULD NOT CATCH IT QUICKLY ENOUGH AND IT MOVED SO FAR BACK THAT MY FEET COULD NOT REACH ANY OF THE PEDALS! LUCKILY THAT TIME I WAS SITTING STILL. THIS HAS BEEN HAPPENING FOR THREE YEARS.

Seats
Filed Aug 12, 201687,000 milesUT

TL* THE CONTACT OWNS A 2007 MERCURY MOUNTAINEER. WHILE DRIVING AT AN UNKNOWN SPEED, THE DRIVER'S SEAT ADJUSTED ON ITS OWN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION NEEDED TO BE REPLACED. THE REPAIR WAS NOT MADE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 87,000. UPDATED 09/29/16*LJ THE CONSUMER STATED THE PISTON TYPE HOOD HOLDING SYSTEM FAILED. THE HOODCAME CRASHING DOWN.UPDATED 08/09/2017*JS

Electrical System
Filed Mar 19, 201640,002 milesNJ

WHEN DRIVING THE VEHICLE AT ANY SPEED THE SEAT MOVES ALL THE WAY BACK AND THE INTERIOR LIGHTS COME ON. THIS ALSO HAPPENS WHEN YOU BRAKE OR GO OVER A BUMP. THIS IS VERY DANGEROUS TO SOMEONE OF MY SIZE BECAUSE WHEN THE SEAT GOES ALL THE WAY BACK I CAN NO LONGER TOUCH THE PEDALS. THIS IS HAPPENING VERY OFTEN AND I HAVE GOOGLED IT AND I CAN SEE THAT A LOT OF OTHER PEOPLE WHO OWN THIS YEAR MAKE AND MODEL ARE HAVING THE SAME PROBLEMS WITH THEIR VEHICLE. I HAVE TAKEN IT TO SEVERAL MECHANICS AND FORD DEALERS AND NOBODY SEEMS TO BE ABLE TO FIGURE OUT WHAT IS WRONG WITH IT.

Structure › Body
Filed Jan 31, 2016OH

THE REAR HATCH HINGE ON THE GLASS BROKE WHEN OPENING. IT ALMOST HIT ME IN THE HEAD

Structure › Body
Filed Jan 23, 20166,000 milesGA

- SEAT ( DRIVER'S SEAT) AUTOMATICALLY MOVES WHILE DRIVING CAUSING A SAFETY ISSUES. - EXCESS WATER LEAKAGE AROUND LEFT DOOR JAM IN WATER RUN DOWN INTO BASE OF FLOOR - WATER SEEPAGE AROUND SUN ROOF - TIRE SENSOR ( LEFT)

Engine
Filed Sep 9, 2015121,000 milesKY

A REPAIR SHOP TOLD ME THAT MY ENGINE WAS LEAKING COOLANT THAT COULD MAKE THE ENGINE RUN HOT AND FAIL. AFTER DOING SOME ONLINE RESEARCH, I FOUND THAT THIS IS A COMMON PROBLEM WITH THESE VEHICLES AS FORD USED A CHEAP PLASTIC PART WHICH EASILY CRACKS AND ALLOWS COOLANT TO LEAK. THE LEAK ALSO AFFECTS OTHER PARTS OF THE ENGINE CAUSE THEM TO PERFORM IMPROPERLY. FORD IS AWARE OF THIS PROBLEM BUT HAS FAILED TO ISSUE A RECALL DESPITE THEIR KNOWLEDGE AND THE RISKS TO THE CONSUMER.

Electrical System
Filed May 21, 2015120,000 milesMD

THE SAME AS OTHER COMPLAINTS EXCEPT IT IS AN ONGOING PROBLEM. EASY EXIT FEATURE ACTIVATES ON ITS OWN, DOME LIGHT COMES ON AT SLOW OR MODERATE SPEED, SUDDEN STOPS AND TURNING. SOMETIMES IT CORRECTS ITSELF AND SOMETIMES YOU HAVE TO MANUALLY ADJUST THE SEAT. VERY ANNOYING AND UNSAFE

Electrical System
Filed Mar 1, 201591,305 milesVA

SEAT MOVED BACK FOR "EASY EXIT" ALL VEHICLE COMPONENTS SHUT OFF AND VEHICLE BRAKES LOCKED UP IN THE ROAD THEN CUT BACK ON BY ITSELF AND TRANSMISSION JERKED INTO GEAR LIKE SOMEONE REAR ENDED US! VERY SCARY AND UNSAFE WITH MY 10 MONTH OLD IN THE VEHICLE! *TR

Structure
Filed Jan 23, 201580,600 milesOR

EXACT SAME AS NHTSA ID # 10654146. THE "EASY EXIT" FEATURE ACTIVATED AT 65 MPH IN FREEWAY TRAFFIC. I AM 6' TALL AND WAS ABLE TO SLIDE SEAT FORWARD, BUT MY WIFE IS 5' TALL AND MAY HAVE HAD ISSUES REACHING THE PEDALS... THIS HAS SINCE HAPPENED ON 3 OTHER OCCASIONS ( 2 AT FREEWAY SPEED, AND ONCE PULLING INTO OUR DRIVEWAY). I WILL CONTACT DEALER, BUT WANTED SEARCH RECALLS FIRST. *TR

Steering
Filed Jan 7, 201565,000 milesPA

I WAS DRIVING MY VEHICLE AND THE DRIVER'S SEAT MOVED BACK, AND THE DOME LIGHT CAME ON. THIS REALLY SCARED ME! THANK GOD I WASN'T ON THE HIGHWAY TRAVELING AT A HIGHER RATE OF SPEED WITH OTHER VEHICLES WHEN THIS OCCURRED. THE FIRST TIME THIS HAPPENED WAS APPROXIMATELY 3 MONTHS AGO (THE SEAT MOVES BACK, I MOVE THE SEAT UP & IT GOES BACK AGAIN, I MOVE IT UP AGAIN...UNTIL IT FINALLY STOPS). THIS CONTINUES TO HAPPEN PERIODICALLY EVERY SINCE. *TR

Electrical System
Filed Nov 11, 201465,000 milesCO

DRIVER'S SEAT MOVED BACK, DOME LIGHTS ILLUMINATED (VEHICLES "EASY EXIT" FEATURE) WHILE DRIVING AT HIGHWAY SPEEDS. LUCKILY I AM TALL ENOUGH TO REACH THE PEDALS AND WHEEL WHILE THE SEAT WAS MOVED BACK, BUT MY WIFE IS ONLY 5' 4" AND WOULD HAVE A HARD TIME REACHING. THIS IS A SERIOUS ISSUE THAT HAS BEEN HAPPENING TO MANY OTHER MOUNTAINEERS AS EVIDENCED BY THE MANY REPORTS ON THE INTERNET. THE CAUSE IS ANY SLIGHT BUMPING OF THE IGNITION SWITCH OR THE STEERING COLUMN/WHEEL. *TR

Wheels
Filed Oct 19, 2014OH

PURCHASE 4 NEW TIRES MARCH 9, 2013 FROM OUR LOCAL MR. TIRE IN MARION OHIO. THEY STARTED GOING BAD THIS SUMMER. WENT TO MANAGER AND WAS TOLD YOU NEVER HAD THEN ROTATED AS TOLD. WE DID GO AFTER 6 MONTHS OF PURCHASE AND TOLD TO COME BACK NEXT DAY SINCE THEY WERE TOO BUSY THAT DAY. THEY WERE NOT NICE AND I CALLED TIRE COMPANY GITI TIRE AND WAS TOLD TO HAVE THE STORE CALL THEM WHICH MR. TIRE NEVER DID, MANY LIFE EVENTS HAVE HAPPENED SINCE THEN AND NEVER WENT BACK. THE TWO BACK TIRES NOW HAVE SHARP METAL COMING THRU AS FOUND BY MY SON WHEN I ALMOST WRECKED IN THE RAIN YESTERDAY. THE TWO FRONTS ARE GOING BALD. THE TIRES ARE RUNWAY ENDURO 816 - P235/65R18. THEY HAVE 18, 660 MILES ON THEM WITH A 40,000 MILE WARRANTY. I DO NOT HAVE THE MONEY TO REPLACE 4 NEW TIRES. *TR

Seats › Front Assembly › Power Adjust
Filed Oct 3, 201490,000 milesMI

TL* THE CONTACT OWNS A 2007 MERCURY MOUNTAINEER. THE CONTACT STATED WHILE DRIVING AT UNKNOWN SPEEDS, THE DRIVER'S SEAT MOVED IN REVERSE INDEPENDENTLY AND WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT MENTIONED THAT THE DRIVER SEAT SWITCH HAD BEEN REPLACED PREVIOUSLY BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN VERIFIED THAT THE DRIVER SEAT SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

Seats
Filed Sep 16, 2014100,000 milesWA

TL* THE CONTACT OWNS A 2007 MERCURY MOUNTAINEER. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE SEAT INTERMITTENTLY MOVED BACKWARDS. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Seats › Front Assembly › Power Adjust
Filed Sep 9, 201470,000 milesSC

TL* THE CONTACT OWNS A 2007 MERCURY MOUNTAINEER. WHILE DRIVING AT UNKNOWN SPEEDS, THE DRIVER SEAT WOULD MOVE BACK INDEPENDENTLY AND PREVENTED THE CONTACT FROM REACHING THE ACCELERATOR AND BRAKE PEDALS. THE FAILURE OCCURRED IF THE KEYS WERE INADVERTENTLY TOUCHED OR WHEN DRIVING OVER A BUMP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

Fuel/Propulsion System
Filed Jul 29, 2014170,000 milesPA

FIRST OFF WHEN I BOUGHT THE VEHICLE THE REAR WIPER DOES NOT WORK. SECONDLY WHEN YOU PUT THE VEHICLE IN REVERSE IT JOLTS BEFORE GOING INTO REVERSE. FINALLY IT ONLY LET'S YOU PUT SO MUCH OF FUEL INTO THE GAS TANK AT A TIME BEFORE STOPPING THE FUEL FLOW INTO THE GAS TANK. *JS

Unknown or Other
Filed Jul 7, 201497,400 milesMI

VEHICLE WILL NOT SHIFT OUT OF PARK. SHIFT IS LOCKED INTO PARK AND WILL NOT SHIFT TO ANY GEAR AND DEPRESSING LEVER BUTTON AND BRAKE WILL NOT RELEASE OUT OF PARK. I PURCHASED THE VEHICLE FROM HUNTINGTON FORD IN ROCHESTER HILL AND BOUGHT THE EXTENDED WARRANTY AND WAS TOLD BY FORDS SERVICE DEPARTMENT THIS IS NOT COVERED AND WOULD COST $500.00 JUST FOR THE PART. AFTER RESEARCHING THIS PROBLEM I HAVE NOTICED OTHER COMPLAINTS ABOUT THIS ISSUE THAT THE CAR WILL NOT MOVE OUT OF PARK. THIS SEEMS LIKE IT MAY BE A DEFECT BECAUSE I HAVE NEVER EXPERIENCED THIS PROBLEM OUT OF MANY VEHICLES I HAVE OWNED FOR YEARS. *JS

Seats
Filed Jun 20, 2014112,000 milesTN

TL* THE CONTACT OWNS A 2007 MERCURY MOUNTAINEER. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS THE AUTOMATIC DRIVER'S SEAT WOULD MOVE INDEPENDENTLY AND THE INTERIOR LIGHTS ILLUMINATED INDEPENDENTLY. THIS FAILURE CONTINUED TO OCCUR FOR A MONTH. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.

Seats
Filed Jun 6, 201451,000 milesNY

WHILE DRIVING THE POWER DRIVERS SEAT BEGAN TO MOVE BACK AS IF THE CAR HAD BEEN SHUT OFF. IT HAS OCCURRED SEVERAL TIMES. I HAVE FOUND THAT BY MOVING THE IGNITION KEY THE SEAT RETURNS TO THE DRIVING POSITION. THE DANGER IS TWOFOLD 1. IT PUTS THE DRIVER IN AN UNSAFE POSITION. 2. IT COULD EASILY CAUSE A SEVERE ACCIDENT. I AM TAKING THE CAR TO A FORD DEALER TO HAVE IT CORRECTED. *TR

Seats
Filed May 15, 2014123,000 milesME

WHILE DRIVING THE DRIVER SEAT WENT BACK TAKING MY FOOT OFF THE PEDAL. THIS HAPPENS ALL THE TIME. I HAVE TRIED TO DEACTIVATE THE EASY EXIT PROGRAM BUT I HAVE NOT BEEN ABLE TO. *TR

Engine
Filed Apr 1, 201490,000 milesDE

TL* THE CONTACT OWNS A 2007 MERCURY MOUNTAINEER. THE CONTACT STATED WHILE DRIVING 40 MPH THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE ENGINE OVERHEATED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000. THE VIN WAS UNAVAILABLE.

Seats
Filed Mar 10, 2014105,000 milesKS

I WAS DRIVING DOWN THE ROAD AT 75 MPH AND THE DRIVERS SEAT MOVED BACK TO THE EASY EXIT POSITION AND THE LIGHT CAME ON. THIS ALSO HAPPENED TO MY 16 YEAR OLD DAUGHTER AS SHE WAS DRIVING THE VEHICLE TO THE STORE THE OTHER DAY AND REALLY FRIGHTENED HER. *TR

Seats
Filed Dec 13, 2013101,000 milesME

WHILE DRIVING ON THE HIGHWAY THE DRIVERS SEAT MOVED ALL THE WAY BACK AND INTERIOR LIGHTS CAME ON. THE SEAT PROCEEDED TO GO FORWARD AND BACKWARDS NUMEROUS TIMES. THIS HAS HAPPENED REGULARLY FROM SEPTEMBER TO DECEMBER. ON BACK ROADS AND HIGHWAYS. *TR

Visibility › Rear Window Wiper/Washer
Filed Oct 28, 2013DC

2007 MERCURY MOUNTAINEER. CONSUMER WRITES IN REGARDS TO ACCELERATION AND CONSOLE LIGHTING ISSUES AND PROBLEMS WITH BACK WINDSHIELD WIPERS. *SMD

Electrical System
Filed Oct 21, 2013145,000 milesKY

APPARENTLY THERE HAVE BEEN A LOT OF ISSUES WITH THE THERMOSTAT HOUSING LEAKING FLUID INTO THE ELECTRICAL SYSTEM CAUSING IT TO SHORT OUT. I WAS DRIVING, WENT TO TAKE OFF IN RUSH HOUR TRAFFIC AND THEY VEHICLE WOULDN'T GO BECAUSE THE LEAK AND RUINED A PART OF THE ELECTRICAL SYSTEM AND THE GEARS WOULD SHIFT. IT WAS ALMOST LIKE THE TRANSMISSION HAD GONE OUT. I HAVE READ SEVERAL ACCOUNTS WHERE THIS HAS HAPPENED TO TONS OF <09 MOUNTAINEERS AND EXPLORERS. TSB 09-22-15 CAME OUT ABOUT THIS ISSUE. I WAS DRIVING WITH MY INFANT DAUGHTER AND WE COULD HAVE BEEN INJURED VERY BADLY. SOMETHING NEEDS TO BE DONE ABOUT THIS. IT HAS BEEN IDENTIFIED AND APPARENLTY AFFECTS PEOPLE'S CARS AND THEIR ABILITY TO ACCELERATE. VERY DANGEROUS. *TR

Seats
Filed Sep 18, 201375,000 milesCO

I HIT A BUMP AND THE SEAT MOVED BACK AND THE DOME LIGHT TURNED ON. I AM 6 FOOT 1 AND EVEN FOR ME THE PEDALS ARE A REACH. IT HAS ALSO HAPPENED TO WIFE AND SHE IS MUCH SHORTER THAN ME AND CANNOT REACH THE PEDALS AT ALL. THIS IS VERY DANGEROUS.

Power Train
Filed Jun 28, 201343,236 milesNY

TL* THE CONTACT OWNS A 2007 MERCURY MOUNTAINEER. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHIFT OUT OF PARK. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DETERMINED THAT THE GEAR SHIFTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT THE SHIFT CABLE FAILED DURING ONE OF THE OCCURRENCES. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 43,236. UPDATED 09/18/13*LJ THE CONSUMER STATED WHEN SHE STARTED THE VEHICLE, THE GEAR SHIFT MOVED FREELY AND WOULD NOT ENGAGE ANY GEAR. THE VEHICLE WAS TOWED BY A FLATBED. IT WAS DETERMINED THE GEAR SHIFT LEVER CIRCUIT BOARD NEEDED TO BE REPLACED. ON JULY 3, 2012, THE GEAR SHIFT BECAME STUCK IN PARK. AGAIN, THE VEHICLE HAD TO BE TOWED. THE TECHNICIAN FOUND THE SHIFT CABLE OFF AND THE SHIFTER WAS NOT WORKING PROPERLY. THE SHIFTER WAS REPLACED. ONE MONTH LATER, THE GEAR SHIFT BECAME STUCK IN PARK AGAIN, AND WAS TOWED FOR A THIRD TIME. HOWEVER, UPON ARRIVAL IT WAS NOT STUCK IN PARK ANYMORE. SHE WAS INFORMED THAT THE SLIGHT INCLINE OF THE DRIVEWAY WHERE IT WAS PARKED MAY HAVE CAUSED THE WEIGHT OF THE VEHICLE TO SIT ON THE PARK BALL CAUSING THE GEAR TO HOLD THE SHIFTER. THE REPAIR SHOP RECOMMENDED THE CONSUMER ACTIVATE THE EMERGENCY BRAKE, AT ALL TIMES. ON JUNE 10, 2013. THE VEHICLE BECAME STUCK IN PARK AGAIN. THE CONSUMER CALLED THE REPAIR SHOP, AND SOMEONE CAME OUT TO HER HOUSE. ONCE THE TECHNICIAN ROCKED THE VEHICLE BACK AND FOURTH, IT CAME OUT OF PARK. THE CONSUMER WENT TO A TRAN

Power Train
Filed May 11, 2013CA

WHILE ON THE FREEWAY MY CAR STARTED TO LOOSE POWER. I WOULD PUSH ON THE GAS AND THE CAR WOULD NOT ACCELERATE. SINCE THE FIRST TIME THIS HAS HAPPENED ON NUMEROUS OCCASIONS. AND HAVE TAKEN IT TO MANY MECHANICS WHICH FINDS OUT NOTHING IS WRONG OF COURSE. FINALLY I FIND OUT THIS IS A THROTTLE POSITION SENSOR MADE BY FORD. AND THERE HAS BEEN MANY FORD CARS AND PARTS EXPERIENCING THIS SAME THING. THIS IS DEFINITELY A SAFETY HAZARD SO WHY HAS FOR NOT RECALLED THIS? DO PEOPLE HAVE TO START DYING BEFORE THEY DO SOMETHING? *TR

Complaints 1-50 of 81, newest first, reproduced as filed.

Across model years

Worst on record: 2002
YearComplaintsRecallsFiresDeathsAssessment
201013100Routine
20096000Routine
200896200Routine
2007 — this page81100Routine
2006117220Routine
200582100Routine
2004210120Above average
2003152150Routine
2002372470Above average
200122410Routine
20001238120Routine
1999151951Fatalities reported
19982366231Fatalities reported
19973287101Fatalities reported
19963200Routine

Compare every Mountaineer year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Dec 11, 2007. Source: NHTSA Office of Defects Investigation.