REAR WINDOW GLASS BROKE OUT, OWNER CAN NOT REPLACE IT BECAUSED IT'S UNAVAILABLE.
1997 Mercury Mountaineer complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1997 record →
VEHICLE DRIFTS TO RIGHT, REPAIR ATTEMPTED SEVERAL TIMES, INSTALL CAMBER CASTER AND TOE WERE OFF SPECS, REPLACE FRONT POWER STEERING PURGE.
THE GAS AND BRAKE PEDALS ARE SO CLOSE TOGETHER THAT WHEN BRAKES ARE APPLIED IN AN PANIC STOP DRIVER STEPS ON THE ACCELERATOR ALSO. THE DEALER HAS NOT BEEN NOTIFIED. *AK
WHEN BRAKES APPLIED THE VEHICLE SUDDENLY ACCELERATED, CAUSING THE VEHICLE TO COLLIDE WITH ANOTHER . OWNER STATES THAT IN ORDER TO STOP THE VEHICLE, SHE HAD TO STAND ON THE BRAKES. HAD TO PUT THE VEHICLE IN PARK TO STOP THE ENGINE FROM RACING. THE DEALER HAS THE VEHICLE . *AK
FUSES FOR WINDSHIELD WIPERS SHORTED.
WHEN COMING TO A STOP THE BRAKES RESISTED, CAUSING THE TRUCK TO JUMP THE CURVE. THE VEHICLE HAS BEEN AT THE DEALER FOR REPAIR OF THE BRAKES. *AK
BRAKES CONTINUOUSLY FAIL, ONE INCIDENT RESULTED IN A COLLISION.
BRAKES FAILED.
AFTER VAN WAS DRIVEN FOR ABOUT 5 MILES AND PARKED THE REAR WINDOWS EXPLODED. NO ONE WAS INJURED BECAUSE NO ONE WAS IN VAN. *AK *SLC
ANTI LOCK BRAKE SYSTEM FAILED ON SEVERAL OCCASIONS, ONCE RESULTED IN AN ACCIDENT.
VEHICLE PULLS TO THE RIGHT AND HAS BEEN SERVICED SIX SEPARATE TIMES SINCE MAY, 1997. *AK
BRAKES: PULLED OUT OF DRIVEWAY UNDER 5MPH PEDAL WENT TO THE FLOOR, VEHICLE WOULD NOT STOP AND HIT A CAR. HAD VEHICLE TOWED TO THE SHOP AND THEY CAN'T FIND ANY PROBLEMS. THIS IS THE SECOND TIME HAS HAD THIS PROBLEM.AK
FRONT ABS BRAKES FAILED, VEHICLE LOST CONTROL, RESULTING IN A CRASH. *AK
THE ROOF RACK FAILED CAUSING ITEMS STORED ON TOP TO FALL OFF. CONSUMER FEELS THAT THE MATERIAL USED FOR THE ROOF RACK IS FLIMSY AND WEAK MATERIAL OF CONSTRUCTION.
ALTERNATOR FAILED.
THE TRUCK CAME TO A STOP, THE OWNER HIT THE BRAKES BUT THE TRUCK KEPT GOING, AND DRIVER SLAMMED ON THE BRAKE AND HIT ANOTHER CAR, AND WENT THROUGH A STOP SIGN. THE ENGINE WAS RACING THE ENTIRE TIME WITH HIS FOOT WAS ON THE BRAKE. *AK
CONSUMER WAS INVOLVED IN A 35 MPH FRONTAL CRASH IN WHICH THE DRIVER'S OR PASSENGER'S AIR BAGS DID NOT DEPLOY, RESULTING IN TWO INJURIES. *AK
CONSUMER WAS INVOLVED IN A 15 MPH FRONTAL COLLISION IN WHICH THE DRVER'S/PASSENGER'S AIR BAGS DID NOT DEPLOY. PLEASE GIVE ANY FURTHER DETAILS. *AK
TRUCK WAS HIT ON THE SIDE IN THE REAR AND ROLLED OVER 2 TIMES. *AK
FRONT END MISALIGNED, CAUSING VEICLE TO PUL TO THE RIGHT.
BRAKE PEDAL TOO CLOSE TO ACCELERATOR PEDAL, CAUSING THEM TO BE DEPRESSED SIMULTANEOUSLY.
ACCELERATOR STICKS.
THE BRAKES FAILED, CAUSING ACCIDENT.
ABS BRAKE FAILURE, APPLIED BRAKES AND ENGINE AREA ROARED, , PEDAL WENT THE FLOOR, LOSS OF EFFECTIVENESS, IMPACT 12:00 POSITION , SPEED 10MPH, LOW SPEED. *AK
APPLIED THE BRAKES AND VEHICLE MADE A LOUD NOISE AND HAD SUDDEN ACCELERATION. *AK
OWNER STATES THAT WHILE DRIVING VEHICLE AT 60MPH AND TAKING FOOT OF GAS THE VEHICLE DID NOT SLOW DOWN, OWNER NOTICED THAT VEHICLE WAS GAINING SPEED WHILE APPROACHING OTHER VEHICLES. OWNER HAD TO USE BRAKES CONSISTENTLY TO STOP VEHICLE. *AK
ON FOUR OCASSIONS WHEN BRAKES WERE APPLIED THEY EXHIBITED MINIMUM BRAKING ABILITY/ABS DID NOT ACTIVATE ON ANY OCCASION. *AK
WHILE VEHICLE WAS PARKED ON AN INCLINE WITH IGNITION RUNNING VEHCILE JUMPED INTO REVERSE AND WENT ABOUT 300 FEET AND HIT 2 PARKED VEHICLES. *AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1997 Mercury Mountaineer → · Every Mountaineer year → · How the figures are calculated →