1997 Mercury Mountaineer complaints

MANUFACTURER'S RECALL 98R -O3 FORD/THROTTLE. ON SEVERAL OCCASIONS, SINCE 31-AUGUST, 1999, CONSUMER CONTACTED DEALER TO HAVE RECALL HONORED. BUT STILL UNABLE TO GET REPAIRS DONE. ASKING NHTSA TO HELP IN THIS MATTER. *AK

VEHICLE LOSES POWER STEERING COMPLETEY FOR UP TO 1 MINUTE AFTER GOING THROUGH PUDDLES OF WATER. LOSS OF STEERING AT SPEED IS VERY DANGEROUS. DEALER MAINTENANCE PERSONNEL CLAIM THIS IS FORD-WIDE PROBLEM AND THERE IS NO KNOWN FIX. I BELIEVE THIS PROBLEM COULD RESULT IN SEVERE ACCIDENTS.

GASKET ON THE MANIFOLD FAILED. YH

DRIVESHAFT HAVE FAILED ON TWO OCCASIONS. ONCE AT 18,000 MILES, AND THEN AGAIN AT 38,000 MILES DUE TO A DESIGN FLAW.MANUFACTURER HAS ISSUED NEW PART . *AK

THE REAR DOOR DOES NOT REMAIN IN THE UPRIGHT POSITION DUE TO THE DEFECTIVE STRUTS . *AK

THE BACK DOORS LOCK AUTOMATICALLY, THE INSIDE DOORS HANDLES ON BOTH SIDES HAVE BROKEN, AND NO ONE IN THE BACK SEAT CAN GET OUT OF THE VEHICLE WITHOUT OPENING THE DOOR FROM THE OUTSIDE. IF THE VEHICLE CAUGHT FIRE, NO ONE IN THE BACK COULD GET OUT QUICKLY.

AIR CONDITIONING--O RING.

OIL PAN DRAINPAN FLAWED FROM FACTORY.

WHILE DRIVING AT 30 MPH AND APPLYING THE BRAKES, PEDAL WAS HARD AND WOULDN'T GO DOWN. CONSUMER REAR ENDED ANOTHER VEHICLE. *AK

WHILE PULLING INTO DRIVEWAY WITH FOOT ON BRAKES, ENGINE STARTED ROARING/RACING AND SUDDENLY ACCELERATED, REAR ENDING ANOTHER VEHICLE. AIR BAGS DID NOT DEPLOY. *AK

ENGINE MANIFOLD IS LEAKING GAS FUMES INTO THE VEHICLE. CONSUMER CONTACTED DEALER.*AK

THROTTLE LINKAGES AND CONTROL STUCK DUE TO THE COLD WEATHER CONDITIONS IN THIS AREA OF CHICAGO, CAUSING THE VEHICLE TO IDLE WHILE NOT MOVING. THERE IS A RECALL, BUT THE STATE OF ILLIONIS IS NOT INCLUDED. DEALER HAS BEEN CONTACTED.*AK

CONSUMER RECEIVED RECALL NOTICE (97V-074) REGARDING THROTTLE LINKAGE AND CONTROL FAILURE WHICH WAS NOT REPAIRED DUE TO SCHEDULING PROBLEMS. *YC

STEERING WHEEL CLOCK SPRING FAILED CAUSING THE HORN TO ACTIVATE WHILE TURNING THE STEERING WHEEL. NLM

RECEIVED RECALL NOTICE 97V0704000. CONTACTED DEALER. THE DEALERSHIP REFUSED TO HAVE MECHANIC DO RECALL REPAIRS ON THE THROTTLE. HAD INDICATED TO OWNER IT WAS NOT NEEDED & WOULD NOT REQUIRE REPAIR. *AK

TIRES ARE BLOWING OUT DUE TO DIRT ROAD SUFACES.WAS TOLD BY FIRESTONE THAT WRONG TIRES ARE ON THE VEHICLE. *AK

WHILE DRIVING AT APPROXIMATELY 40 MPH FRONT AND REAR TIRES ON THE RIGHT SIDE JUST OPENED UP, CAUSING VEHICLE TO ROLL OVER, RESULTING IN INJURIES. *AK

INTERMITTENTLY THROTTLE WILL STICK. DEALER WILL REPLACE THE THROTTLE BODY. *AK

WHEN DRIVING AT ANY SPEED AND APPLYING THE BRAKES VEHICLE WILL ACCELERATE FOR A FEW SECONDS, AND THEN THE VEHCILE WILL SLOWDOWN AND COME TO A STOP. *AK

WHILE DRIVING CONSUME R STEPPED ON BRAKE PEDAL TO STOP VEHICLE, VEHICLE STOPPED MADE A LOUD NOISE LIKE GRINDING METAL TO METAL. *AK

THERE WAS LOUD GRINDING NOISE COMING FROM THE TWO FRONT TIRES. CONSUMER HAD TO REPLACE THE TWO FRONT TIRES BECAUSE THE TIRES WERE DOWN TO THE STEEL DUE TO TREAD WEARING OUT.*AK

THE BRAKE SYSTEM HAS HAD PROBLEMS EVER SINCE PURCHASE. I AM WRITING THIS DEFECT REPORT TO WAHT CAN BE DONE AND SO OTHER DRIVERS OF SIMILAR VEHICLES DO NOT GO THROUGH THE HASSLES I'VE BEE THROUGH. THANK YOU.

ACCELERATOR TOO CLOSE TO BRAKE PEDAL, VEHICLE SPEEDS UP WHEN APPLYING BRAKE IN A PANIC SITUATION, RESULTS IN ACCIDENT. *AK

ACCELERATOR TOO CLOSE TO BRAKE PEDAL, VEHICLE SPEEDS UP WHEN APPLYING BRAKE IN A PANIC SITUATION, RESULTS IN AN ACCIDENT. *AK

WHEN APPLYING THE BRAKES FOR VEHICLE TO COME TO A STOP, ENGINE REVS, CAUSING AN SUDDEN ACCELERATION. THE BRAKES ARE UNABLE TO STOP VEHICLE. DEALER HAS BEEN CONTACTED. *AK

INSTRUMENTAL LIGHTS DO NOT ILLUMINATE PROPERLY CAUSING POOR VISIBILITY, NO ABLE TO BE RECTIFIED.

PARKING BRAKE RELEASE FAILED. NLM

DRIVER SIDE SEAT BACK LEVER FAILED. *YC

BEARING WHEEL FAILED. YH

WHILE DRIVING ON FREEWAY PLACED AUTOMOBILE IN CRUISE CONTROL. AFTER A WHILE AUTOMOBILE BEGAN TO SPEED UP OUT OF CONTROL. CONSUMER COULD NOT DISENGAGE AUTOMOBILE. APPLIED BRAKES UNTIL REAR BRAKES CAUGHT ON FIRE. NO INJURIES. *AK

I BOUGHT THIS MERCURY IN OCT 98 .IT IS NOW JAN OF 99 AND I HAVE HAD QUITE A FEW PROBLEMS .A WARRENTY CAME WITH THIS CAR, AND WE HAVE BEEN THERE TWICE ;ONE FOR THE TRANSFER CASE, AND SWITCH FOR THE POWER SEAT , LEAK ON REAR HATCH WINDOW. NOW IM RETURNING IT FOR THROTTLE MALFUNCTION. I ALMOST KILLED MY CHILDREN AND MYSELF .I MADE MY CHILDREN JUMP OUT OF THE CAR WHILE DOING APROX . 5 MILES AN HOUR. THE MORE I STEPPED ON THE BRAKES THE MORE THE ENGINE IDLED FASTER . I DONT KNOW ANYTHING ABOUT CARS I AM A HOUSEWIFE. I JUST WISH I KNEW ABOUT THIS DEFECT IN THE CAR SO IT COULD BEEN CORRECTED BEFORE I WENT ON VACATION .IT IS A NICE CAR. I WISH MERCURY WOULD NOTIFY THEIRE CUSTOMERS OF ANY DEFECTS. THANK YOU VERY MUCH FOR THIS QUESTIONAIR, IT HELPED MY FAMILY ALOT . THANK YOU. DAWN GAG LIANO. *AK

WHEN BRAKES APPLIED THE VEHICLE SUDDENLY ACCELERATED MOVING FORWARD AT APPROXIMATELY A FOOT PER SECOND SHIFTED TO NEUTRAL RPM'S AT APPROXIMATELY 3000 VEHICLE RETURNED TO NORMAL

REAR PASSENGER SIDE DOORS CANNOT BE OPENED FROM INSIDE. WHENEVER THE DOOR IS LOCKED OR UNLOCKED THIS WOULD HAPPEN. *AK

WHEN DRIVING THE VEHICLE AND APPLYING THE BRAKES, THE BRAKES WENT STRAIGHT TO THE FLOORBOARD, AND THE CONUMER STILL HAD HIS FOOT ON THE BRAKES. VEHICLE KEPT GOING CONSUMER SAID THIS WAS THE SECOND TIME THAT THIS PROBLEM HAS HAPPENED. *AK

BACKING OUT OF DRIVEWAYCONSUMER MOVED SHIFT LEVER FROM REVERSE INTO DRIVE, VEHCLE SUDDENLY LURCHED FORWARD,CAUSING A LOSS OF CONTROL, RESULTING IN AN ACCIDENT. DUAL AIRBAGS DID NOT DEPLOY. *AK

BRAKES HAVE FAILED TWO TIMES DUE TO OVERHEATING.

WHILE DRIVING THE ACCELERATOR STICKS, AND WHEN STEPPING ON THE BRAKE THE ACCELERATOR STICKS. INCIDENT HAPPENED TWO TIMES WHEN CAR JUST TOOK OFF. DEALER CANNOT DUPLICATE THE PROBLEM. *AK

OUTER RIGHT CONNECTING TIE ROD THREADS STRIPPED FROM INNER CONNECTING TIE ROD, CAUSING SEPERATION, THAT RESULTED IN INSTANTANEOUS LOSS OF STEERING CONTROL.

THE BRAKE MASTER CYLINDER MALFUNCTIONED, CAUSING EXTENDED STOPPING DISTANCE WHICH ALMOST RESULTED IN AN ACCIDENT. DEALER CLAIMED THAT THE WIRES WERE TAMPERED WITH. CONSUMER DENIED THE ALLEGATION. *AK

WHEN DRIVING TRUCK THE FUEL PUMP WIRE COMES OUT AND THE TRUCK JUST STOPS RUNNING.*AK .

AS CONSUMER DEPRESSED THE BRAKE PEDAL TO COME TO A STOP, CONSUMER'S FOOT ALSO RESTED ON THE ACCELERATOR PEDAL CAUSING CONSUMER TO REAR END ANOTHER VEHICLE. CONSUMER FEELS THE DESIGN OF THE BRAKE PEDAL AND THE ACCELERATOR PEDAL ARE TOO CLOSE. IF CONSUMER HAS WIDE FEET IT COULD CAUSE MISAPPLICATION ON THE PEDAL, RESULTING IN AN ACCIDENT. *AK *TT

TIRES ARE VIBRATING AND CUPPING.

FUEL GAUGE FAILURE.

WHEN THE BRAKES WERE APPLIED THE PEDAL WENT TO THE FLOOR, RESULTING IN EXTENDED STOPPING DISTANCE. THE DEALER HAS REPAIRED THE VEHICLE THREE TIMES PRIOR TO THIS INCIDENT. *AK

ON THREE OCCASIONS WHEN APPLYING BRAKES , THE THROTTLE STUCK, CAUSING VEHICLE TO INCREASE SPEED. *AK

ELECTRICAL PROBLEMS.

WHILE BACKING OUT OF A PARKING SPACE THE VEHICLE ACCELERATED SUDDENLY. THE DEALER AND MANUFACTURER HAVE BEEN NOTIFIED. *AK

SUDDEN ACCELERATION CAUSED ACCIDENT DUE TO THROTTLE LINKAGE FAILURE.

WHILE PARKING VEHICLE SUDDENLY ACCELERATED IN REVERSE FOR NO REASON. CAUSE UNDETERMINED. *AK

VEHICLE WAS IN A PARK POSITION WITH EMERGENCY BRAKE ON, GOT OUT OF VEHICLE TO CHECK ON BABY WAS IN CAR SEAT IN BACK SEAT WHEN SUDDENLY VEHICLE STARTED TO ACCELERATE WHICH CAUSED THE VEHICLE TO HIT A BRICK WALL WITH BABY INSIDE, AND INJURIES TO CONSUMER WHO WAS TRYING TO STOP THE RUN AWAY VEHICLE. CONSUMER RAN TO VEHICLE, NOTICED THAT THE BABY SUSTAINED NO INJURIES. ALSO NOTICED VEHICLE WAS STILL IN PARK GEAR WITH EMERGENCY BRAKE ON. *AK