Page 3 of 7 · complaints 101–150 of 328

1997 Mercury Mountaineer complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1997 record →

Suspension › Front › Stabilizer Bar
Filed Jan 24, 2001NC

RECALL OO V 402 000/STABILIZER BAR LINK STUB: RIGHT SIDE STABILIZER BAR LINK STUB BROKE. DEALER NOTIFIED, AND DID REPAIRS UNDER WARRANTY. *AK BECAUSE OF ONE MONTH DIFFERENCE IN AGE, THIS VEHICLE WAS NOT INCLUDED IN THE RECALL EVENTHOUGH THE PROBLEM WAS THE SAME. *YH

Tires › Sidewall
Filed Jan 24, 2001NY

PE-00-020; ORIGINAL EQUIPMENT, TIRE SIZE P23575R16, DOT NUMBER HYH11PLY508. RIGHT FRONTAL TIRE SIDEWALL WAS OUT OF ROUND OR OUT OF SHAPE, CAUSING A SHIMMY IN STEERING WHEEL WHEN DRIVING. *AK FIRESTONE WILDERNESS AT TIRES. *SLC

Vehicle Speed Control › Accelerator Pedal
Filed Jan 23, 2001OH

WHEN APPLYING ACCELERATOR PEDAL FROM A STOP, PEDAL STICKS AND YOU HAVE TO HIT PEDAL TO GET IT TO MOVE. THE LONGER THE VEHICLE IS DRIVEN THE WORSE THE PROBLEM APPEARS TO BE. (TEMPERATURE RELATED?) THIS IS A VERY DANGEROUS SCENARIO, ESPECIALLY WHEN ON SLICK ROAD CONDITIONS. THE MECHANIC AT THE DEALERSHIP TELLS ME THE PROBLEM IS WITH THE THROTTLE BODY AND LINKAGE, AND ENTIRE THROTTLE BODY ASSEMBLY MUST BE REPLACED AT AN EXPENSE OF OVER $300. THIS PROBLEM SEEMS TO PRETTY MUCH PARALLEL THE PROBLEM W/ THE 4.0L SOHC ENGINES THAT ARE A PART OF NHTSA CAMPAIGN ID # 00V422000 RECALL. AND YET THERE IS NO RECALL FOR THIS PROBLEM ON THE 5.0L ENGINE. I DON'T GET IT!.*AK

Vehicle Speed Control › Accelerator PedalCrash
Filed Jan 22, 2001NY

DISTANCE BETWEEN GAS AND BRAKE PEDAL IS ONLY AN INCH AND HALF. THIS CAUSED TWO MAJOR ACCIDENTS, AND 2 MINOR CRASHES. PLEASE PROVIDE FURTHER INFORMATION.*AK

Vehicle Speed Control › Accelerator PedalCrash1 injured
Filed Jan 19, 2001CA

ACCELERATOR PEDAL IS TO CLOSE TO THE BRAKE PEDAL. THREE DIFFERENT DRIVERS OF MY VECHICLE HAVE ACCIDENTLY HIT THE ACCELERATOR WHILE BRAKING. THIS HAS CAUSED ONE ACCIDENT WITH 0 PROPERTY DAMAGE HOWEVER THE OTHER DRIVER IS CLAIMING $12,000 IN INJURIES. *AK

Structure › Body › Door
Filed Jan 16, 2001CT

PULLING HANDLE ON EITHER DOOR WHILE LOCKED WILL NOT UNLOCK DOOR. INSTEAD HANDLE BREAKAGE IS LIKELY TO OCCUR, TRAPPING OCCUPANTS INSIDE VEHICLE. THIS HAS HAPPENED TO ME ON TWO SEPARATE OCCASIONS. DOOR CAN ONLY BE OPENED FROM EXTERIOR OF VEHICLE AFTERWARDS.*AK

Steering › Steering Wheel/Handle Bar
Filed Jan 16, 2001CT

DEALER INSPECTED CLUNKING NOISE IN TURNS AND OVER BUMPS DURING MILD/MODERATE ACCELERATION. DIAGNOSIS: LOWER STEERING COLUMN WAS WORN AND CAUSING NOISE. DEALER CONFIRMED THAT FAILURE OF THIS PART WOULD RESULT IN LOSS OF CONTROL OF VEHICLE. DEALER WAS UNABLE TO ANSWER WHY THIS PART COULD POSSIBLE WEAR OUT AFTER 40,000 MILES OF NORMAL DRIVING.

Tires › Tread/Belt
Filed Jan 12, 2001AL

WAS DRIVING 55MPH; REAR END FELT LOOSE & VEHICLE STARTED TO BECOME WOBBLY. LOST CONTROL OF VEHICLE AFTER AIR LEFT TIRE. VEHICLE PULLED SHARPLY TO RIGHT, THEN BECAME STUCK IN SAND. CHECKED TIRES & NOTICED RIGHT REAR TIRE HAD COMPLETELY LOST ITS TREAD.*AK FIRESTONE WILDERNESS AT TIRE P235/75R15, DOT VNHL. *SLC

Latches/Locks/Linkages › Doors › Latch
Filed Jan 10, 2001VA

DRIVER DOOR LOCK WILL ONLY UNLOCK, HAVE REPLACED AND STILL FAILS. REAR AND PASS. L/U BUTTON STILL CONTROL ENTIRE LOCK CIRCUIT. *AK

Tires
Filed Jan 5, 2001TX

ABOUT 1 WEEK PRIOR TO THE AUGUST 17, 2000 DATE, I NOTICED A CHANGE IN THE WAY THE TIRES FELT WHILE DRIVING AT SLOW SPEEDS. I THEN HAD MY WIFE DRIVE THE VEHICLE SLOWLY DOWN THE STREET AND I WALKED BEHIND AND NOTICED A BULGE IN THE LEFT REAR TIRE. I THEN TOOK IT TO THE FIRESTONE STORE IN GARLAND, TEXAS AND THEY SAID IT WAS A ROAD HAZARD PROBLEM. I KNEW I HADN'T HIT ANYTHING IN THE ROAD SINCE I HAD BEEN DRIVING THE VEHICLE SINCE OCTOBER OF 1999 AND IT HAD DRIVEN FINE UNTIL THIS INCIDENT. THEY SOLD ME A DISCOUNTED TIRE AND CHARGED ME $65.23 TO REPLACE IT. I HAD THEM MOVE THE SPARE (SAME DOT AND SIZE) TO THE LEFT REAR AND PUT THE NEW TIRE ON THE FRONT. THEY KEPT THE BAD TIRE AND SENT ME ON MY WAY. THEN ABOUT NOVEMBER, 2000 THE SAME THING HAPPENED TO THE TIRE THAT I HAD THEM PUT ON THE LEFT REAR. I THEN TOOK IT TO AN INDEPENDENT DEALER THAT SELLS FIRESTONE IN IRVING. THEY AGREED THAT THIS TIRE WAS FAILING DUE TO TREAD SEPARATION. THEY DIDN'T HAVE ANOTHER WILDERNESS AT TO REPLACE IT WITH SO THEY GAVE ME A COMPETITORS SMALLER TIRE AND MADE IT THE SPARE. THEY GAVE ME THE TIRE TO KEEP SO I COULD HAVE IT REPLACED WITH THE OTHERS WHEN I COULD GET IT REPLACE WHEN THEY HAD A REPLACEMENT. *AK (DOT NUMBER: W2HL TIRESIZE: 23575R15)

Service Brakes, Hydraulic › Pedals and LinkagesCrash
Filed Jan 4, 2001VT

BRAKE AND GAS PEDALS ARE TOO CLOSE TOGETHER. SOMETIMES WHEN PRESSING BRAKES FOOT IS ACTUALLY ON GAS PEDAL, ONCE CONSUMER RAN RIGHT INTO GARAGE.*AK *SLC

Tires
Filed Jan 4, 2001WI

FIRESTONE TIRE (P235/75R15) EXPERIENCED BLOWOUT CAUSING DAMAGE TO THE WHEEL, CONSUMER IS REQUESTING REIMBURSEMENT FOR THE TIRE AND DAMAGES. *SLC

Electrical System › Ignition
Filed Dec 28, 2000MI

ON FOUR OCCASIONS WHEN GOING OUT TO START VEHICLE CONSUMER WAS NOT ABLE TO TURN IGNITION AND STEERING WHEEL WOULD NOT MOVE, LEAVING CONSUMER STRANDED. EVENTUALLY IT WOULD RELEASE . DEALER HAS REMOVED IGNITION, BUT CLAIMED NO DEFECT EXISTED. DEALER ONLY ADVISED CONSUMER TO MAKE SURE WHEELS WERE STRAIGHT WHEN PARKING. *AK

Vehicle Speed ControlCrash
Filed Dec 20, 2000CA

WHILE PARKING AT A RIGHT ANGLE ON A STEEP HILL OVERLOOKING A BUSY ROAD, THE CAR ALMOST AT A STANDSTILL, THE DRIVER'S FOOT ON THE BRAKE, THE CAR ENGINE SUDDENLY STARTED SCREAMING, THE GAS PEDAL DEPRESSED ON ITS OWN AND THE CAR SURGED FORWARD OVER A CONCRETE PARKING CURB AND MOWED DOWN A TALL PALM TREE. MY DAUGHTER-IN-LAW WOULD HAVE BEEN KILLED IF NOT FOR HITTING THE TREE, AS SHE HAD ALREADY TAKEN OFF HER SEATBELT AND OPENED HER DOOR - WE WERE SO CLOSE TO A STANDSTILL. THE TREE STOPPED THE CAR FROM GOING OVER A VERY STEEP HILL AT A HIGH RATE OF SPEED ONTO TRAFFIC ON THE ROAD BELOW. THE REPLACEMENT VALUE OF THE TREE IS NOT YET KNOWN. I HAVE SINCE DISCOVERED VIA CHANNEL 4 TV IN UK, AND DATELINE NBC THAT THIS IS A KNOWN PROBLEM WITH THIS VEHICLE AND PEOPLE HAVE BEEN KILLED, AS MY DAUGHTER-IN-LAW AND I WOULD HAVE BEEN IF NOT FOR THE PALM TREE. I HAVE NOW HAD THE CRUISE CONTROL DISABLED ON THE VEHICLE SO THAT I CAN DRIVE IT, AS I CAN NOT ETHICALLY TRADE IT IN AND LET SOMEONE ELSE BUY IT WHEN I KNOW IT HAS A PROBLEM. I HOPE THAT BY REGISTERING THIS BRIEF COMPLAINT THAT IT WILL HELP YOU TO INFLUENCE FORD LINCOLN MERCURY TO ACKNOWLEDGE THE FAULT RECALL THESE VEHICLES. THANK YOU. *AK

Tires
Filed Dec 6, 2000MN

TIRES EXHIBIT CRACKS AT THE TREAD LINE (ALL FOUR) AND HAVE NOT FAILED. I HAVE SINCE REPLACED THEM ON MY OWN BUT DECIDED TO REPORT THEM ANYWAY. I HAVE HI-RES PHOTOS AND CAN E-MAIL THEM IF YOU LIKE. ALL MEDIA RELATED TO THE TIRES THAT I HAVE SEEN SAYS THAT THE CRACKS ARE SIGNS OF TIRES NEAR FAILURE. AS MY TIRES WERE NOT PART OF THE RECALL, I CHOSE NOT TO TAKE THE CHANCE. PLEASE CALL / E-MAIL IF INTERESTED. (DOT NUMBER: VNHL TIRESIZE: P235-75-15)

Tires › Tread/Belt
Filed Dec 5, 2000NJ

3 OF THE CONSUMER'S FIRESTONE WILDERNESS AT TIRES (P235 75 R15) ARE NOT INCLUDED IN RECALL 00T005, HOWEVER ARE EXPERIENCING TREAD SEPARATION, CONSUMER IS REQUESTING REIMBURSEMENT FOR ALL OF THE TIRES. *SLC

Tires › Tread/Belt
Filed Nov 30, 2000HI

FIRESTONE TIRES DEVELOPED VERY ODD WEAR, THE LEFT TIRE BEGAN FALLING APART WHILE DRIVING, CONSUMER FEELS FIRESTONE IS NOT HANDLING THE RECALL SITUATION IN A SATISFACTORY MANNER, CONSUMER RERQUESTED REIMBURSEMENT BUT WAS DENIED BECAUSE THEY WERE PURCHASED FROM A COMTETITIVE RETAILER PRIOR TO AUGUST 9, 2000 (FIRESTONE WILDERNESS AT P235/75R15 SERIAL#VD). NLM

Tires › Tread/Belt
Filed Nov 30, 2000AL

CONSUMER IS HAVING A HARD TIME GETTING REIMBURSED FOR FAULTY TIRES, THE CONSUMER HAS SENT ALL ORIGINAL DOCUMENTS BUT THE MANUFACTURER CONTINUES TO ASK FOR ORIGINAL DOCUMENTATION LEADING THE CONSUMER TO BELIEVE THAT THEY HAVE BEEN LOST. NLM

Tires
Filed Nov 24, 2000TX

HEARD A LOUD NOISE COMING FROM REAR OF THE VEHICLE WHILE DRIVING. TOOK VEHICLE TO TIRE RETAILER DUE TO CONTROLLING OF VEHICLE. MECHANIC NOTICED 2 REAR TIRES WERE CUPPED. HAD NO EXCESS OR UNEVEN WEAR ON THEM. TIRES STILL ON VEHICLE. FIRESTONE, WILDERNESS AT, P235/75R15 WITH 35,000 MILES.*AK

Tires
Filed Nov 20, 2000DE

CONSUMER REPLACED THE FIRESTONE TIRES (P235/75R15) DUE TO A CONTINUAL PROBLEM WITH THE TIRES THUMPING, THE CONSUMER IS REQUESTING REIMBURSEMENT. *SLC

Tires
Filed Nov 20, 2000CA

ONE OF THE FRONT FIRESTONE WILDERNESS TIRES (P235/75R15) HAD A STRIP OF TIRE MISSING, THE CONSUMER REPLACED THE 2 FRONT TIRES, NOW THE CONSUMER HEARS ABOUT RECALL 00T-005 AND 3 OUT OF 5 TIRES WERE INCLUDED AND REPLACED, THE CONSUMER IS REQUESTING REIMBURSEMENT FOR THE 2 TIRES THAT WERE REPLACED PRIOR TO THE RECALL WHICH MAY OR MAY NOT HAVE BEEN INCLUDED IN THE RECALL. *SLC

Tires
Filed Nov 14, 2000AZ

I HAD TWO FIRESTONE ATX RECALLED TIRES REPLACED ON 02 MAR 00 DUE TO BELTS SHIFTING WITHIN THE TIRES. TWO MONTHS LATER, ON 12 APR 00, TWO RECALLED FIRSTONE ATX TIRES "DELAMINATED" (WITHIN TWO HOURS OF EACH OTHER)WHILE I WAS DRVING ON I-10 THROUGH EL PASO,TEXAS AND THROUGH LORDSBURG NEW MEXICO. THE DAMAGE FROM THE TIRES DELAMINATING WAS APPROXIMATELY $1,800. (TIRESIZE: P235/75R15)( DOT NUMBER: TIRE SIZE: P235/75R15 )

Tires › Tread/Belt
Filed Nov 13, 2000MO

WHILE DRIVING, CONSUMER NOTICED VIBRATION AND A STEERING PROBLEM, VEHICLE WAS TAKEN TO A FORD DEALER FOR INSPECTION AND INFORMED OF THE LEFT FRONT TIRE SHOWING SIGNS OF TREAD SEPARATION, TIRES ARE FIRSTONE WILDERNESS AT P235/75R15 DOT W2HL. *SLC

Tires › Tread/Belt
Filed Nov 8, 2000PA

ALL FOUR TIRES HAD A HAIRLINE FRACTURE AROUND THE CIRCUMFERENCE OF THE TIRE ON BOTH SIDES, WHERE THE TREAD MEETS THE SIDEWALL. TIRES WERE FIRESTONE WILDERNESS AT, P23575R15, DOT # VNHL1PY247. OWNER REPLACED ALL FOUR TIRES. OWNER REQUESTING REIMBURSEMENT UNDER RECALL (00T-005). *CJ

Tires › Tread/Belt
Filed Nov 2, 2000SC

FIRESTONE TIRES WERE NOT INCLUDED IN RECALL 00T-005 BUT THREE OUT OF FOUR TIRES HAD TREAD SEPARATION (FIRESTONE WILDERNESS AT P235/75R15). NLM

Tires › Tread/Belt
Filed Oct 27, 2000CA

FIRESTONE WILDERNESS AT TIRE (P235 75 R15) EXPERIENCED STEEL BELT SEPARATION. *SLC

Tires
Filed Oct 26, 2000MI

TIRE HAD BEEN REPLACED ONLY ONE WEEK AND IT WENT FLAT. A HOLE WAS IN IT. I DID NOT RUN OVER ANYTHING, OR INTO ANYTHING, AND THERE WAS NOT A NAIL, ETC IN THE TIRE.*AK (TIRESIZE: 15)( DOT NUMBER: TIRE SIZE: 15 )

Tires › Tread/Belt
Filed Oct 19, 2000MA

FIRESTONE WILDERNESS AT TIRE P235 75 R15 EXPERIENCED CRACKING BELOW TIRE TREADS. *SLC

Tires › Tread/Belt
Filed Oct 19, 2000NJ

AFTER ANNOUNCEMENT OF VOLUNTARY RECALL CONSUMER INSPECTED HIS FIRESTONE WILDERNESS AT TIRES AND FOUND CRACKS AROUND THE CIRCUMFERENCE OF ALL 5 TIRES (INCLUDING THE SPARE), CONSUMER TIRES ARE NOT INCLUDED IN RECALL. NLM

Tires › Tread/Belt
Filed Oct 19, 2000AL

FIRESTONE WILDERNESS AT TIRES (P235 75 R15) EXPERIENCED TREAD SEPARATION, THERE WAS ALSO DAMAGE TO THE FENDER AND THE BACK TAIL LIGHT, CONSUMER LATER HAD TROUBLE WITH THE ALIGNMENT SO A DEALER REPLACED THE TIRES AT A DISCOUNTED PRICE, THE CONSUMER IS REQUESTING REIMBURSEMENT FOR THE DAMAGES TO THE VEHICLE, THE REPLACEMENT TIRES, AND THE SPARE TIRE THAT HAS NOT YET BEEN REPLACED. *SLC

Tires › Tread/Belt
Filed Oct 18, 2000MI

WE EXPERIENCED A BLOW OUT ON THE RIGHT FRONT TIRE AND UPON EXAMINATION DISCOVERED TREAD SEPARATION ON THE LEFT FRONT. BOTH TIRES WERE ORIGINAL. THESE TIRES ARE NOT IDENTIFIED AS PART OF THE RECALL, BUT WERE CLEARLY DEFECTIVE. I REPLACED THE TWO FRONT TIRES AT 40,977 MILES AND HAVE NOW PURCHASED 5 NEW TIRES. (DOT NUMBER: P235 TIRESIZE: P235/75R15)

Tires › Tread/Belt
Filed Oct 16, 2000IL

BECAUSE OF A RECENT FLAT TIRE, I REALIZED THE TIRES I HAD. ALL MY TIRES HAVE THE TREAD CRACKING BOTH INSIDE AND OUT BUT THE FIRESTONE DEALERSHIP HAS SAID BECAUSE THERE ARE 50,000 MILES ON THE VEHICLE, WARRANTY IS NO LONGER VALID! AFTER 3 INSPECTIONS AT OTHER TIRE DEALERSHIPS, MY TIRES HAVE WEAR OF 7/32 TO 10/32. WOULDN'T THERE BE LESS TREAD IF THE TIRES WERE THE ORIGINAL ON THE CAR? (DOT NUMBER: VN TIRESIZE: P235/75R15)

Tires › Tread/Belt
Filed Oct 12, 2000CA

REAR FIRESTONE WILDERNESS AT TIRE HAD AN AREA OF UNEVEN TREAD WEAR, CONSUMER REPLACED ALL FOUR TIRE AS A SAFETY PRECAUTION, CONSUMER FELT THEIR TIRES SHOULD BE INCLUDED AND REQUEST REIMBURSEMENT. NLM

Tires › Tread/Belt
Filed Oct 10, 2000FL

1997, MERCURY, MOUNTINEER. CONSUMER DOES NOT KNOW IF THE FIRESTONE WILDERNESS (P235 75 R15) TIRES ARE THE ORIGINAL ONES. LEFT REAR TIRE HAD A BUBBLE, ABOUT THE SIZE OF A FIST, FORMING ON THE TIRE. TOKK TO FIRESTONE, AND THEY REPLACED TIRE.*AK DOT # W2HL1PY476. *SLC

Tires › Tread/Belt
Filed Oct 10, 2000AL

THE WILDERNESS AT TIRES WERE INCLUDED IN RECALL 00T-005, CONSUMER HAD PROBLEMS OBTAINING REPLACEMENT TIRES AT FIRESTONE AND WENT TO A COMPETITOR TO GET TIRES REPLACED, CONSUMER REQUEST REIMBURSEMENT. NLM

Tires › Tread/Belt
Filed Oct 10, 2000AR

FIRESTONE WILDERNESS AT TIRES P235 75 R15 EXPERIENCED CRACKING AT THE TREADLINE, CONSUMER WANTS REIMBURSEMENT. *SLC

Tires
Filed Oct 7, 2000PA

TIRES ARE SHOWING SIGNS OF SEPARATION, MORE SO IN THE BACK, FIRESTONE WILL NOT REPLACE THEM. (DOT NUMBER: W2HL TIRESIZE: P235/75R15)

Tires › Tread/Belt
Filed Oct 6, 2000MS

PE00 020; CONSUMER WAS TRAVELING ABOUT 5OMPH ON HIGHWAY AND HEARD A NOISE. SHE FELT VIBRATION INSIDE OF VEHICLE. SHE WAS ABLE TO PULL OVER TO THE SHOULDER, AND NOTICED THAT LEFT REAR DRIVER'S SIDE TIRE TREAD SEPARATED FROM THE RIM. CONSUMER STATED THAT MANUFACTURER WILL CONTACTED. *AK

Tires
Filed Oct 5, 2000IL

UPON HEARING ABOUT THE TIRE RECALL, I WENT TO MERTZ FORD WHERE I PURCHASED MY VEHICLE FOR INSPECTION. I WAS TOLD MY TIRES WEREN'T ON THE RECALL LIST. AS ADDITIONAL NEWS REPORTS CONTINUED, WE INSPECTED THE TIRES OURSELVES TO FIND A CRACK AT THE TREADLINE THAT RAN AROUND THE OUTSIDE PERIMETER OF ALL FOUR TIRES. I RETURNED TO THE DEALER AND WAS TOLD BY THEIR SALES MANAGER THAT SOMETHING NEEDED TO BE DONE AS THE TIRES WERE NOT SAFE. WE RETURNED WHEN THE SERVICE DEPT. WAS OPEN AND WERE AGAIN TOLD THEY WOULD WORK SOMETHING OUT. AFTER THE VEHICLE HAD BEEN DROPPED OFF, WE RECEIVED A CALL INDICATING THAT WE WOULD NEED TO PAY FOR ALL 4 NEW TIRES (REPLACED WITH GOODYEAR WRANGLER RT/S (TIRES, LABOR, TAX: $379.01). I KEPT THE DEFECTIVE TIRES AND MY RECEIPT. I DON'T KNOW HOW FIRESTONE CAN MAINTAIN THAT TIRES MANUFACTURED ONLY AT THE DECATUR PLANT ARE THE UNSAFE TIRES FOR THE RECALL. I WANT FIRESTONE TO REIMBURSE ME FOR MY TOTAL EXPENDITURES.*AK (DOT NUMBER: VNHL1PY506 TIRESIZE: P235/75R15)

TiresCrash1 injured
Filed Oct 4, 2000IL

TIRE BLOWOUT WITHOUT WARNING, TIRE WAS MANUFACURED AT DECATURE PLANT (DOT NUMBER: VDHL TIRESIZE: P235/75R15)

Tires › Tread/Belt
Filed Oct 3, 2000IL

FIRESTONE WILDERNESS AT TIRES(P235 75 R15) EXPERIENCED TREAD SEPARATION. *SLC

Tires › Tread/Belt
Filed Oct 3, 2000PA

FIRESTONE WILDERNESS AT TIRES(P235 75 R15) EXPERIENCED LOUD HUMMING SOUND, THUMPS, AND CRACKING. *SLC

Tires
Filed Oct 1, 2000FL

LEFT FRONT TIRE ON THE INSIDE AND RIGHT FRONT TIRE ON THE OUTSIDE.....THE BELTS ARE BROKE ON BOTH TIRES AND ARE COMING THROUGH THE TREAD. WIRE IS STICKING OUT OF TIRES AND IS CAUSING THE FRONT END OF VECHICLE TO WOBBLE. THE TIRES ARE TOO THE POINT WHERE THEY ARE UNSAFE TO DRIVE ON. I HAVE THE EXACT TIRE THAT IS BEING RECALLED, THE SAME BRAND AND SIZE BUT BECAUSE IT WAS NOT MADE IN THE DECATUR ILLINOIS PLANT, MY TIRES ARE NOT BEING REPLACED. I HAVE A 18 MONTH OLD BABY AND EVERY TIME THAT I HAVE TO DRIVE MY VEHICLE I CONSTANTLY WONDER IF MY TIRES WILL BURST, CAUSING AN ACCIDENT OR A DEATH. I BELIEVE THAT MY TIRES SHOULD BE INCLUDED IN THIS RECALL OR AT LEAST BE REPLACED*AK. (DOT NUMBER: W2HL426 TIRESIZE: P235/75R15)

Tires
Filed Sep 30, 2000CO

WHEN WE PURCHASED THIS VEHICLE THESE TIRES WERE ON THEM THE FIRST ONE BLEW COMING DOWN A MOUNTAIN AND I WAS LUCKY THAT THERE WAS A TURN OFF SO THAT I COULD CHANGE IT. THAT ONE WAS REPLACED ON JAN 19 1999 WITH ANOTHER FIRESTONE WILDERNESS AND THE OTHER FRONT TIRE IN SEPTEMBER OF 1999 AT MONTGOMERY WARDS WITH WRANGLER RT. THEN ON MAY 31, 2000 I HAD TO REPLACE THE BACK 2 AGAIN WITH WRANGLER RT'S. THIS WAS DO TO THE TIRES ALL SHREDDING AND PEALING LIKE AN ONION. LUCKILY NO ONE WAS HURT. EACH TIME THIS HAPPENED MY VEHICLE WAS KNOCKED OUT OF ALIGNMENT AND HAD TO BE REALIGNED BESIDES HAVING THE TIRES REPLACED. AM I ELIGIBLE FOR REIMBURSEMENT FOR ALL TIRES. I KEPT GETTING TOLD BY THE DEALER THAT IT WAS DUE TO HEAT.... (DOT NUMBER: P235 TIRESIZE: 75RX15)

Tires1 injured1 killed
Filed Sep 30, 2000FL

THE VEHICLES LEFT REAR TIRE CAME APART CAUSING THE DRIVER TO LOOSE CONTROL OF THE VEHICLE, AS A RESULT THE VEHICLE ROTATED CLOCKWISE CAUSING THE VEHICLE TO OVERTURN SEVERAL TIMES AND AS A RESULT THE PASSENGER WAS EJECTED OUT OF THE PASSENGER SIDE OF THE VEHICLE, THE VEHICLE CAME TO FINAL REST ON THE SHOULDER,DRIVER SUSTAINED INCAPACITATING INJURIES, THE PASSENGER SUSTAINED INCAPACITATING INJURIES BUT LATER DIED (FLORIDA TRAFFIC CRASH REPORT, BRIDGESTONE/FIRESTONE, P235/75R15, WWILDERNESS AT M/S, VDHL1PY147, UNKNOWN POSITION). NLM

Tires › Tread/Belt
Filed Sep 29, 2000PA

CONSUMER RECEIVED A RECALL NOTICE FROM FIRESTONE#RECALL NUMBER. TWO REAR TIRE S AND FRONT TIRES HAVE TREAD SEPARATION. FIRESTONE, WILDERNESS#AT, P235/75R15.*AK ALL FOUR TIRES HAVE HAIRLINE CRACKS AROUND THE TREAD. *YH

Tires › Tread/Belt
Filed Sep 29, 2000AK

FIRESTONE TIRES ARE NOT ON THE RECALL LIST, BUT HAVE EXSTENSIVE TREAD SEPARATION ON ALL 4 TIRES. THE DEALERSHIP THAT INSPECTED MY TIRES IN LUE OF THE RECALL SUGGESTED I REPLACE ALL 4 TIRES. MY QUESTION IS, CAN OR WILL I BE REINBURST FOR THE REPLACEMENT OF THESE PARTICULAR TIRES.*AK (TIRESIZE: P235/75R15)( DOT NUMBER: TIRE SIZE: P235/75R15 )

Tires › Tread/Belt
Filed Sep 27, 2000SC

PE 00 020/TIRE TREAD SEPARATION: WHILE PARKED, NOTICED FRONT TIRES SHOWED SIGN OF TREAD SEPARATION FROM TOP OF TIRE, WHERE TREAD MEETS. TIRES MOUNTED ON A 1997 MERCURY, MOUNTAINEER; ORIGINAL EQUIPMENT, P235/75R15, DOT# W2HL. FIRESTONE WAS NOT NOTIFIED AT THIS TIME. *AK

Tires
Filed Sep 25, 2000IL

FRONT TIRES HAVE DEVELOPED CRACKS ALONG THE SIDEWALL. TIRE SIZE P235/75R15 AND DOT # VNHL376. *AK

Tires
Filed Sep 25, 2000VA

DEAR SIR OR MADAM, I HAVE A 1997 MERCURY MOUNTAINEER WITH AT TIRES THAT ARE NOT PART OF THE RECALL. I TOOK MY VECHILE TO FIRESTONES SERVICE CENTER AND THEY SAID THAT THEY SHOW THE SAME TYPE OF WEAR AS THE RECALLED TIRES AND SHOULD BE REPLACED BUT SINCE THEY ARE NOT PART OF THE RECALL I WOULD HAVE TO PAY A PRORATED AMOUNT FOR REPLACEMENTS. I DO NOT THINK THAT I SHOULD HAVE TO PAY FOR REPLACEMENTS IF THEY ARE SHOWING THE SAME PROBLEMS AS THE RECALLED ONES .I AM ON THERE LIST WAITING FOR REPLACEMENTSBUT I THINK SOMEONE NEEDS TO. *AK( DOT NUMBER: VNHL TIRE SIZE: 23575R15 )

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 1997 Mercury Mountaineer → · Every Mountaineer year → · How the figures are calculated →