2004 Mercury Montego

Routine

Owners filed 3 complaints about this vehicle with federal regulators, most often about the wheels. No safety recall has been issued.

What fails

Component	Reports	Injuries
Wheels	1	0
Structure › Body › Hatchback/Liftgate	1	1
Power Train › Automatic Transmission	1	0

What owners reported

Newest filings

Structure › Body › Hatchback/Liftgate1 injured

Filed Nov 2, 2014130,000 milesCA

OPENED LIFT GATE TO REMOVE PACKAGE FROM TRUNK AREA, HINGE BROKE AND THE LIFT GATE FELL ON MY HUSBAND'S HEAD. HE WAS STRUCK WITH THE HITCH/LOCKING MECHANISM. WONDERING IF THESE LIFT GATES ISSUES (INCLUDING THOSE RECALLED FOR 2002 & 2003 MODELS) HAVE ANY CORRELATION TO THE LIFT GATE PANELS CRACKING FROM BELOW THE WIPER ASSEMBLY, AROUND THE LOGO, TO THE BOTTOM OF THE LIFT GATE PANEL. I AM REALLY STRUGGLING WITH THE REASONING THAT THERE ARE NOT ENOUGH COMPLAINTS FOR THE 2004 MODEL TO ISSUE A RECALL. IS IT GOING TO TAKE SOME GETTING HIT JUST RIGHT IN THE HEAD AND DYING? THERE IS NO WARNING. *TR

Power Train › Automatic Transmission

Filed Apr 26, 200512,000 milesWV

2004 MERCURY MOUNTAINEER I'VE EXPERIENCED MULTIPLE TRANSMISSION PROBLEMS; A HARD JERKING WHEN YOU PLACE IT IN REVERSE,AND ROUGH SHIFTING WHILE ON THE HIGHWAY. DEALERSHIP MADE MULTIPLE ATTEMPTS TO REPAIR, AND OFTEN SAID THEY CAN'T DUPLICATE THE PROBLEM. ALSO, CRUISE CONTROL QUITS WORKING INTERMITTENTLY, REPLACED BUT STILL A PROBLEM.*AK

Wheels

Filed Mar 25, 2005100 milesGA

WHENEVER THE VEHICLE SHIFTED IN REVERSE, THE RIGHT REAR WHEEL MADE A LOUD SQUEALING NOISE. VEHICLE WAS TAKEN TO THE DEALER ON FOUR SEPARATE OCCASIONS. DEALER INFORMED THE CONSUMER THAT MOISTURE PENETRATED INTO THE WHEEL, AND THEY WERE UNABLE TO RESOLVE THIS PROBLEM. THE INFORMATION WAS SENT TO THE MANUFACTURER FOR ANALYSIS.*AK

3 of 3 complaints, reproduced as filed.

Across model years

Worst on record: 2005

Year	Complaints	Recalls	Fires	Assessment
2007	36	1	0	Routine
2006	85	0	1	Routine
2005	135	2	2	Routine
2004 — this page	3	0	0	Routine

Compare every Montego year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.