2010 Mercury Mariner complaints

I HAD TWO SEPARATE OCCASIONS OF MY CAR STALLING IN THE PAST THREE DAYS. ON MAY 1ST I WAS TRAVELING AT ABOUT 40 MPH WHEN MY WRENCH LIGHT CAME ON AND THE CAR STALLED OUT. FORTUNATELY THERE WAS A MEDIAN RIGHT BY ME AND I WAS ABLE TO HURRY UP AND MOVE OVER BEFORE THE CAR CAME TO A COMPLETE STOP. ON MAY 3RD I WAS TRAVELING AT ABOUT 35 MPH WHEN THE WRENCH LIGHT CAME ON AND MY CAR STALLED OUT IN MIDDLE OF THE ROAD. THIS TIME I WAS STUCK IN MIDDLE OF THE ROAD BUT NO ONE WAS BEHIND ME. I WAS ABLE TO RESTART THE CAR AND CONTINUE DRIVING. IF THIS HAD HAPPENED ON THE MAIN ROAD THEN THERE WOULD HAVE BEEN A GOOD CHANCE OF AN ACCIDENT OCCURRING AND HARMING ME OR MY CHILDREN.

THROTTLE OPENS AND CLOSES INADVERTENTLY. *TR

REPEATED PROBLEMS WITH VEHICLE NOT STARTING. FORD DEALER REPLACED LOCK MODULE AND IGNITION CYLINDER. TOTAL COST $526.50. I PURCHASED VEHICLE NEW, AND SERVICED ONLY AT FORD DEALERSHIP. *TR

TL* THE CONTACT OWNS A 2010 MERCURY MARINER. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING WHEEL LOCKED WITHOUT WARNING ON MULTIPLE OCCASIONS UPON MAKING A TURN. THE CONTACT HAD TO APPLY EXCESSIVE FORCE IN ORDER TO FULLY TURN THE STEERING WHEEL LEFT OR RIGHT ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WILL BE REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

SLOWED TO MAKE A RIGHT HAND TURN INTO A PARKING LOT AND THE VEHICLE STALLED. THERE WAS NO WARNING OF AN IMPENDING STALL AND NO CONSOLE LIGHTS CAME ON OTHER THAN THE BATTERY LIGHT AND THE OIL LIGHT. THE INCIDENT DID NOT CREATE AN ERROR CODE IN THE COMPUTER SYSTEM AS I TOOK THE VEHICLE TO A FORD DEALERSHIP FOR SERVICE AND TO CHECK FOR ANY ISSUES WITH THE VEHICLE. FORD REPAIR SHOP FOUND NOTHING WRONG WITH VEHICLE UPON INSPECTION AND SAID THERE WAS NOTHING THEY COULD DO WITHOUT AN ERROR CODE IN THE COMPUTER SYSTEM. A STALLING INCIDENT OCCURRED AGAIN ON 3/18/14. IN THIS INSTANCE, AGAIN THERE WAS NO WARNING. I HAD JUST EXITED OFF OF THE HIGHWAY AND WAS ACCELERATING AFTER A STOP SIGN. THE VEHICLE STALLED IN THE MIDDLE OF THE ROAD. AGAIN, ONLY THE BATTERY LIGHT AND OIL LIGHT CAME ON. *TR

I WAS TRYING TO ACCELERATE AT A STOP LIGHT AND THE TRANSMISSION (?) DID NOT ENGAGE. WHEN I CAME TO A STOP LIGHT THE CAR JERKED LIKE IT WAS IT COULD NOT SWITCH GEARS. *TR

TWICE IN TWO DAYS WHILE SPEEDING UP TO GET ON HIGHWAY MY MARINER LOOSES COMPLETE POWER AND THE WRENCH LIGHT COMES ON. LUCKY FOR ME IT WAS JUST BEFORE I WAS TURNING ON TO MERGE. SECONDS LATER IT WOULD HAVE BEEN A SERIOUS ACCIDENT, DUE TO THE SUDDEN STOP. I HAD TO SHUT THE CAR OFF AND START IT BACK UP IN ORDER TO GET GOING AGAIN. AFTER READING #PE13003 HAS BEEN FILE FOR THE SAME EXACT PROBLEM WITH SAME MAKE AND MODEL. SOMEONE BETTER REACT BEFORE SOMEONE LOOSES A LIFE. THIS IS HORRIBLE. *TR

IN 2011, WHILE DRIVING AT APPROXIMATELY 60 MPH, I PRESSED THE GAS PEDAL AND COULD NOT ACCELERATE. THE ENGINE STAYED ON BUT I COULD NOT ACCELERATE. I WAS ABLE TO TURN ON THE HAZARDS AND PULL OFF TO THE SIDE OF THE HIGHWAY. I TURNED OFF THE VEHICLE AND AFTER WAITING 5 MINUTES I RESTARTED THE VEHICLE AND THE GAS PEDAL WAS WORKING. THEN AGAIN IN OCTOBER 2013, I WAS DRIVING APPROXIMATELY 30 MPH WHEN I LOST ACCELERATION CAPABILITY. THIS TIME THE THROTTLE BODY INDICATOR LIGHT WAS DISPLAYED. I TOOK THE VEHICLE IN TO A MECHANIC AND HE STATED THAT NOTHING REGISTERED ON THE COMPUTER AS A MALFUNCTION. HE LOOKED AT THE INTAKE VALVE AND COULD NOT SEE ANY BUILD-UP. IN JANUARY 2014 THIS HAPPENED 3 TIMES AND I WAS ABLE TO RESTART THE VEHICLE AND PROCEED. HOWEVER, ON JANUARY 11, 2014 AFTER THE MALFUNCTION THE VEHICLE DID NOT RESET IMMEDIATELY NOW THE CHECK ENGINE LIGHT IS DISPLAYED. *TR

WHEN ACCELERATING THROUGH AN INTERSECTION, MY VEHICLE LOST ACCELERATION POWER AND THE POWER BRAKES FAILED. AFTER RESTARTING THE VEHICLE, THE VEHICLE WAS SLOWLY MOVED TO A SIDE STREET, BACKING-UP TRAFFIC ON THE BUSY STREET. THE VEHICLE WAS TOWED TO A FORD DEALERSHIP AND THE DIAGNOSIS WAS THAT THROTTLE BODY NEEDED REPLACING. THE SERVICE COST ME $503 PLUS TAX. *TR

THE VEHICLE SHUT OFF WHILE DRIVING. THIS RE-OCCURRED SEVERAL TIMES DURING THE NEXT 8 DAYS ALSO WHILE DRIVING, ONE TIME WHILE MAKING A LEFT HAND TURN ACROSS ONCOMING TRAFFIC. WE RESEARCHED THE PROBLEM AND HAD TWO ESTIMATES DONE AND CONTACTED FORD MOTOR COMPANY. THE THROTTLE BODY HAD TO BE REPLACED AND THE REPAIR COST US $400.00 DOLLARS. WE HAVE RESEARCHED THIS PROBLEM AND HAVE SEEN THAT THIS IS A VERY COMMON SAFETY PROBLEM. WE SPOKE WITH OUR NEIGHBORS WHO HAVE A FORD ESCAPE AND ALREADY HAD THEIR THROTTLE BODY REPLACED AS WELL FOR THE SAME PROBLEM. WE WERE TOLD BY THE DEALERSHIP THAT THE NEW PART IS DESIGNED DIFFERENTLY NOW, SO THIS SHOULD NOT HAPPEN TO US AGAIN. THIS HAS TO BE A RECALL ITEM. IT IS OBVIOUSLY A MANUFACTURING DEFECT AND IS A HUGE SAFETY CONCERN. FORD SHOULD HAVE TO BE RESPONSIBLE FOR THESE CHARGES. WE ARE VERY DISAPPOINTED THAT FORD HAS NOT TAKEN RESPONSIBILITY FOR THIS ISSUE AND THAT ALL OF US HAVE TO PAY FOR A DEFECTIVE SYSTEM THAT FORD MOTOR COMPANY KNOWS IS A PROBLEM, AND COULD HAVE BEEN THE CAUSE OF A MAJOR ACCIDENT. *TR

WHILE TRAVELING AT 65, WRENCH POWERTRAIN LIGHT CAME ON. ABLE TO GET TO SIDE OF ROAD. CALLED FORD ROADSIDE, WRECKER TOWED TO DEALERSHIP. FOUND FAULTY THROTTLE BODY. REPLACED UNDER EXTENDED WARRANTY. SCARY SITUATION. *TR

RETURNING HOME FROM WORK, WIFE IN FRONT OF ME. CENTER HIGH STOP LIGHT HAD SOME BAD BULBS. REMOVED ASSEMBLY, FOUND MELTED REFLECTOR AND BROKEN BULBS. TOOK MANY PHOTOS. INFORMED LOCAL DEALERSHIP BY EMAIL. TOLD THEM U/W. PART ARRIVED 1 WEEK LATER, PICKED UP ON SATURDAY MORNING, HAD TO PAY $90.41. I BADGERED DEALERSHIP FOR REIMBURSEMENT, FINALLY GOT CHECK AT END OF DECEMBER. STILL HAVE PICS AND PART. *TR

WAS DRIVING ON THE FREEWAY GOING ABOUT 70 WHEN I LOST ALL POWER TO ACCELERATE. I NOTED THE WRENCH SYMBOL ALSO HAD JUST CAME ON. I WAS ABLE TO PULL OVER TO THE SHOULDER AND TURN MY CAR OFF. BEFORE IT TURNED OFF THE CAR SHOOK QUITE A BIT. I LET THE CAR SIT FOR ABOUT A MINUTE RE-STARTED AND NOTED THE WRENCH WAS GONE AND I COULD ACCELERATE. LATER THAT DAY IT HAPPENED TO ME AGAIN. CAR IS IN SHOP AND THEY TOLD ME IT IS A BAD THROTTLE BODY. *TR

WAS AT STOP LIGHT COMPLETELY STOPPED. WHEN THE LIGHT TURNED GREEN, I STEPPED ON THE ACCELERATOR AND MY CAR DID NOT ACCELERATE. THE ENGINE LIGHT AND ANOTHER LIGHT CAME ON. I TRIED MULTIPLE TIMES TO MOVE THE CAR AND NOTHING HAPPENED. I POWERED MY CAR DOWN AND RESTARTED IT, AT THIS TIME THE CAR STARTED MOVING AGAIN WHEN I PRESSED ON THE ACCELERATOR. *TR

LOSS OF POWER ON HIGHWAY..SO THANKFUL I DIDNT GET HIT BY OTHER VEHICLES..WAS SO SCARED..THE WRENCH CAME UP ON DASH...FORD SAID EITHER DRIVE TRAIN OR THROTTLE. ..LET ME SAY, I HAVE 48000 MILES ..IF HAVE TO PAY FOR THIS, MAY CALL LAWYER..HAVE SO MANY COMPLAINTS AND FORD HAD NOT ANYTHING ABOUT IT...ARE THEY WAITING FOR A DEATH??? MY SUV WAS TAKEN TO TED RUSSELL FORD PARKSIDE DRIVE KNOXVILLE TENNESSEE. ..HAVE NOT HEARD THE PROBLEM YET..VERY DISSAPPOINTED WITH FORD PRODUCT...IF NOT TOOK CARE OF..WILL NEVER BY ANOTHER FORD EVER... *TR

GOING 65 MILES DOWN INTERSTATE DURING RUSH HOUR TRAFFIC AND LOST ALL POWER HAD TO WEAVE TO SIDE OF ROAD TO GET OUT OF TRAFFIC HAD TO HAVE REPAIRED WAS THROTTLE BODY. *TR

WHILE DRIVING IN HEAVY TRAFFIC IN CENTER LANE OF THREE LINE HIGHWAY. VEHICLE SUDDENLY LOST POWER CREATING A EMERGENCY SITUATION. I HAD TO FORCE TRAFFIC TO ALLOW ME PROCEED TO SIDE OF THE ROAD. ENDANGERING MYSELF AND MY FAMILY, I SAT FOR ABOUT 30 MIN. BEFORE I COULD MOVE THE VEHICLE. *TR

WHILE DRIVING UPON A ROADWAY IN OUR NEIGHBORING COMMUNITY AT APPROXIMATELY 30 MPH, MY 2010 MERCURY MARINER SUDDENLY STOPPED TRAVELING AT SPEED, AND WENT INTO 'LIMP MODE'. I WAS ABLE TO SLOWLY PULL THE VEHICLE INTO A PARKING LOT. I CALLED MY WRECKER SERVICE AND THEY TOWED (FLATBED) MY VEHICLE BACK TO THE FORD DEALER WHERE I BOUGHT IT. I PURCHASED THE 2010 MERCURY MARINER NEW FROM THE SAME DEALER. THEY EXAMINED IT AND DETERMINED THAT THE 'THROTTLE BODY' NEEDED TO BE REPLACED. THEY DECLINED TO REPAIR IT UNDER WARRANTY, STATING THAT THE PART WAS NO LONGER COVERED. THEY ALSO STATED THAT A RECALL HAD NOT BEEN ISSUED. I PAID A TOTAL OF $409.27 FOR THE REPAIR. THE TOW BILL WAS COVERED UNDER MY MEMBERSHIP IN AAA. *TR

WHILE DRIVING APPROX. 45 MPH THE WRENCH-SHAPED WARNING LIGHT CAME ON AND I LOST PROPULSION...ENGINE STILL RUNNING, RADIO, A/C STILL OPERATING BUT 0 RPMS. I COASTED TO A STOP ON A SIDE ROAD AND CALLED A TOW TRUCK. MECHANIC TELLS ME IT IS A FAILED THROTTLE BODY AND WILL BE PRETTY EXPENSIVE TO REPLACE. *TR

DRIVING WHEN WRENCH SYMBOL CAME ON DASHBOARD AND RPMS DROPPED TO UNDER 1 AND SPEED DROPPED. COASTED INTO A PARKING LOT AT WHICH POINT CAR COMPLETELY SHUT DOWN. COULD TURN CAR BACK ON. HAD TOWED AND THROTTLE BODY REPLACED. *TR

MY WIFE WAS DRIVING IN TOWN AND THE CAR BEGAN TO "BUCK" AND SLOW DOWN. AFTER A FEW MINUTES THE ACCELERATOR HAD NO EFFECT ON THE ENGINE. IT APPEARED TO BE IDLING ONLY. SHE PULLED OFF THE ROAD AND STOPPED THE CAR, WAITED A10 MINUTES OR SO, AND STARTED IT AGAIN. THERE WAS NO DIFFICULTY STARTING THE CAR, BUT AGAIN THE ACCELERATOR HAD NO EFFECT ON THE ENGINE SPEED. WE HAD THE CAR TOWED TO THE LOCAL DEALERSHIP WHERE IT WAS DIAGNOSED WITH A BAD THROTTLE BODY AND THROTTLE MOTOR. THE REPAIRS COST APPROXIMATELY $500. *TR

I HAVE BEEN HAVING A PROBLEM WITH MY 2010 MERCURY MARINER FOR OVER A MONTH. IT IS STALLING OUT AT RANDOM TIMES AND THEN THE VEHICLE DIES. TOOK TO DEALERSHIP SEVERAL TIMES AND THE COMPUTER IS NOT DETECTING THE PROBLEM SO THEY CANT DETERMINE WHAT TO FIX. THE DEALERSHIP SAYS IT MAY ME THE THROTTLE BODY, BUT THIS IS NOT COVERED IN MY EXTENDED WARRANTY AND IS A VERY EXPENSIVE PART TO REPLACE. I AM A SINGLE MOTHER WITH 2 KIDS AND THIS IS VERY DANGEROUS WHEN WE ARE DRIVING DOWN THE HIGHWAY AT 75 MPH WITH TRAFFIC. *TR

CAR STALLED WHILE MY GRANDDAUGHTER WAS DRIVING ON THE HIGHWAY. IT ALSO DID NOT ACCELERATE. SHE HAD TO STEP ON THE BRAKES TO GET THE CAR TO MOVE. SHE IMMEDIATELY GOT A DIAGNOSIS FROM AUTO ZONE (THROTTLE BODY SYSTEM OPEN- P2111), THEN TOOK THE CAR TO THE FORD DEALERSHIP WHERE THE PROBLEM WAS CONFIRMED AND REPAIRED. AN EMERGENCY LIGHT CAME ON DURING THIS PROBLEM. *TR

THE VEHICLE STARTED TO STALL WHEN THE ACCELERATOR PEDDLE WAS ENGAGED, AFTER TURNING VEHICLE OFF AND RESTARTING IT WOULD TRAVEL APPROXIMATELY 50 TO 100FT. BEFORE AGAIN STALLING. *TR

WHEN DRIVING AT A SLOW SPEED OF 20-25 MPH, THE VEHICLE STOPPED ACCELERATING AND BUCKED A LITTLE. THE WRENCH (POWERTRAIN) SIGNAL LIGHT UP ON THE DASH, SO I PROCEEDED TO PULL OVER, PUT THE CAR IN PARK, AND SHUT IT OFF. AFTER A FEW MINUTES I TURNED IT ON AGAIN AND ALL SEEMED FINE, THOUGH THE CAR WAS NOW SLOW MOVING AND LESS SMOOTH THROUGH SHIFTING. THE SAME THING OCCURRED 9 DAYS LATER, WITH THE VEHICLE RESPONDING EVEN MORE SLOWLY AFTERWARDS. *TR

DRIVING AT 50 MILES PER HOUR THE SUV LOST ALL POWER AND HAD TO PULL TO THE SIDE OF THE ROAD. TURNED OFF VEHICLE AND THEN RESTARTED AND RAN FINE. THREE DAYS LATER IT HAPPENED AGAIN. TOOK IT TO THE DEALER AND THEY TOLD ME IT WAS THE THROTTLE BODY ON THE MOTOR WAS BAD. THEY SAID IT WASN'T COVERED UNDER MY DRIVE TRAIN WARRANTY AND CHARGED ME 300.00 DOLLARS. THE SUV ONLY HAS 17,000 MILES ON IT.. I READ THERE IS 27,000 COMPLAINTS ABOUT THIS PROBLEM. WHY IS THERE NOT A RECALL ON THESE VEHICLES? SOME ONE IS GOING TO GET HURT OR KILLED BECAUSE OF THIS PROBLEM. *TR

I WAS DRIVING ON THE HIGHWAY AT BOUT 70 MPH AND ALL OF A SUDDEN, THE GAS PEDAL WENT LIMP AND I COULDN'T ACCELERATE ANYMORE. I SLOWED DOWN TO ABOUT 45 MPH WITH CARS FLYING PAST ME. I WAS ABLE TO MOVE TO THE SHOULDER AND TURN THE CAR OFF. I HAD NO IDEA WHAT HAPPENED SO I CALLED MY BOYFRIEND AND HE CAME AND CHECKED THE OIL AND A FEW OTHER THINGS BUT EVERYTHING SEEMED TO BE OK. I GOT BACK IN THE CAR AND IT STARTED FINE AND I WAS ABLE TO DRIVE IT HOME. I AM AFRAID TO DRIVE MY CAR ON THE FREEWAY AGAIN KNOWING THIS PROBLEM COULD AND PROBABLY WILL KEEP HAPPENING UNTIL I GET THE PART REPLACED. *TR

I WAS DRIVING ON A VERY BUSY AVENUE AT ABOUT 5:45PM AND MY VEHICLE STOPPED ACCELERATING. THE WRENCH LIGHT APPEARED ON MY DASHBOARD AND MY VEHICLE WAS BASICALLY PUTT-PUTTING DOWN THE ROAD AT A VERY SLOW SPEED. DUE TO THE FACT THAT MY VEHICLE STOPPED ACCELERATING, I WAS ALMOST IN A VERY BAD ACCIDENT. I WAS ABLE TO PULL OVER TO A PARKING SPACE ABOUT A 1/4 OF A MILE AND SHUT OFF MY CAR VEHICLE. I CALLED MY LOCAL REPAIR SHOP AND TOLD THEM TO EXPECT ME. I HAD PLANS OF HAVING THE CAR TOWED. AFTER ABOUT 5 MINUTES OF HAVING MY VEHICLE OFF, I TRIED TO START IT AND IT WAS RUNNING NORMALLY. MY REPAIR SHOP TEST DROVE THE VEHICLE AND THE NEXT DAY AND DIDN'T FIND ANYTHING WRONG. THEY ALSO DIDN'T FIND ANY CODES APPEARING IN THE VEHICLES MEMORY. THEY DID FIND AN ARTICLE ONLINE ABOUT THE SAME THING HAPPENING TO THE SAME TYPE VEHICLES. I CALLED MY FORD DEALERSHIP AND THEY SAID THERE WERE NO RECALLS AND WERE GOING TO CHECK IF THERE WERE ANY BULLETINS. I AM WAITING A PHONE CALL BACK. *TR

THROTTLE BODY IS GONE I GET THE P2111 CODE THIS PART IS COSTING ME 440.00 DOLLARS THE WARRANTY THE COMPANY SOLD ME DOES NOT COVER IT AND THAT IS A JOKE ALSO. *TR

I WAS DRIVING ALONG ON THE HIGHWAY (I-77 N) AND ALL OF A SUDDEN MY CAR STARTED TO JERK. THE WRENCH TOOL LIGHT LIT UP ON THE DASH BOARD AND THE CAR IMMEDIATELY BEGAN TO LOOSE SPEED. THE CHANGE IN POWER AND SPEED WAS QUICK AND I HAD TO QUICKLY CHECK THE SURROUNDING TRAFFIC AND PULL THE CAR OVER TO AVOID AND ACCIDENT. AFTER PULLING OVER TO THE SIDE OF THE ROAD I CUT THE CAR COMPLETELY OFF AND IT STARTED BACK UP. I TOOK THE CAR TO THE DEALER WHERE I PURCHASED THE CAR AND I WAS ADVISED TO REPLACE THE FILTER. I PURCHASED A FILTER FROM FORD AND MY CAR RAN SMOOTHLY FOR ABOUT 2 WEEKS. I WOULD PUSH ON THE ACCELERATOR BUT IT WOULD NOT ACCELERATE. EACH TIME THE WRENCH TOOL WOULD APPEAR AND THE ENGINE LIGHT WOULD COME ON. I HAVE LOST SPEED IN THE MIDDLE OF AN INTERSECTION. AFTER MY CAR STARTED TO CUT OFF AGAIN FOLLOWING THE INSTALLATION OF THE NEW FILTER I TOOK THE CAR BACK TO THE DEALER AND WAS INSTRUCTED TO PURCHASE THROTTLE BODY SPRAY. THEY CLEANED OUT THE THROTTLE BODY AND THE CAR DROVE FINE FOR A FEW DAYS UNTIL I BEGAN EXPERIENCING THE SAME PROBLEM. SOME TIMES I WOULD HAVE TO CUT MY CAR OFF A FEW TIMES AND RESTART IT ON ONE ROUND TRIP. I KEEP REGULAR MAINTENANCE ON THIS CAR, CHANGING THE OIL AND ROTATING THE TIRES, ETC. I PURCHASED THE CAR IN DECEMBER 2012 BECAUSE THE CAR I HAD OVER $2,500 OF NEEDED MAINTENANCE. I NEEDED A RELIABLE CAR TO GET AROUND AS THE PRIMARY TRANSPORTATION FOR MY FAMILY. I TOOK THE CAR BACK TO THE DEALER A FEW TIMES AND THEY EXPLAINED THE CODE AND EXPLANATION O

I WAS ON A MAJOR EXPRESSWAY WHEN THE VEHICLE STARTING DECREASING SPEED. I WENT FROM 55 MPH TO 45 TO 35 TO 25 TO 15 TO 5 AND THE STOPPED. LUCKILY TRAFFIC WAS LIGHT AND WHEN THIS STARTED, I PULLED OVER TO THE SHOULDER OF THE ROAD WHICH WAS CLOSE TO AN EXIT. I SOMEHOW GOT THE SUV HOME, STARTING THE ENGINE, IT DYING OUT AND GOING A COUPLE OF FEET OVER AND OVER AGAIN. WE TOOK THE VEHICLE TO OUR AUTO SHIP AND THEY SAID THAT FORD HAD A PROBLEM WITH THE THROTTLE AND GAVE US A NORTH CAROLINA CONSUMERS COUNCIL ARTICLE. THEY DID NOT HAVE THE DIGITAL EQUIPMENT TO FIX AND REFERRED US TO FORD DEALERSHIP. FORD DEALERSHIP ADVISED IT WAS THE THROTTLE. I TALKED TO FORD CUSTOMER SERVICE AND THEY ADVISED THERE WAS NO RECALL AND THERE WAS NOTHING THEY COULD DO.I WE SPENT $362.56 ON THROTTLE AND TWO LETTERS LATER FORD WILL DO NOTHING SINCE THEY SAY WE DO NOT HAVE THE EXTENDED WARRANTY AND WE ARE BEYOND THREE YEARS/36,000 MILES. I WAS AFRAID WHEN THE CAR DIED OUT ON THE EXPRESSWAY. *TR

DRIVING AND THE VEHICLE JUST SLOWED DOWN AND WAS NOT GETTING FUEL. I PULLED TO THE SHOULDER THE CAR WAS STILL RUNNING BUT NOT GETTING FUEL. I TURNED IT OFF AND RESTARTED AND IT WAS OK. A FEW WEEKS LATER IT DID IT AGAIN AND I CALLED A FORD DEALERSHIP TO HAVE IT CHECKED OUT. I WANTED TO GET IT TAKEN CARE OF BEFORE THE WARRANTY EXPIRED.THEY SAID THEY COULD NOT FIND ANYTHING WRONG. I HAD A COUPLE MORE ISSUES BUT I DID NOT DRIVE IT MUCH DURING COLDER WEATHER. IN JUNE OF 2013 I HAD ANOTHER INCIDENT WITH THE SAME ISSUE. OVER THE NEXT COUPLE OF MONTHS IT CONTINUED OCCASIONALLY BUT IN AUGUST OF 2013 IT STARTED MORE OFTEN. ONE INCIDENT WAS IN AN INTERSECTION THAT WAS VERY BUSY AND I CALLED THE SAME FORD DEALERSHIP TO GET IT IN AGAIN AND THEY THEN FOUND THE THROTTLE BODY WAS BAD AND HAD TO BE REPLACED, AT THIS TIME IT NOW CAST ME OVER $500.00 DOLLARS TO FIX IT. *TR

DRIVING TO WORK ON 1431, THE CAR FELT AS THOUGH IT HIT A BUMP, LOST ALL ABILITY TO DRIVE. PULLED OVER TO SIDE OF ROAD, TURNED CAR OFF FOR ABOUT 10 TO 15 SECONDS AND THEN BACK ON. AT THIS POINT IT SEEM TO OPERATE PROPERLY. THEN ABOUT THREE MILES DOWN THE ROAD IT DID THE SAME THING AGAIN. THIS TIME THERE WAS NO SHOULDER TO PULL OFF ON, SO TRAFFIC WAS TIED UP. WAS TRAVELING AT ABOUT 40 MPH THIS TIME. DID THE SAME THING, TURNED OFF AND THEN BACK ON AND SEEMED TO WORK NORMAL. LATER THAT EVENING GOING HOME FROM WORK THE CAR DID THE SAME THING, TWO MORE TIMES BEFORE I REACHED HOME. ONE TIME AS I WAS GOING FROM PALMER TO 1431 ON A CURVE. THE NEXT TIME IT WAS ON A SLIGHT INCLINE GOING HOME. THE ICON ON DASHBOARD WAS A WRENCH WHICH INDICATES IT HAD SOMETHING TO DO WITH THE THROTTLE CONTROL. TOOK TO DEALER AND THEY CONFIRMED IT WAS A DEFECTIVE THROTTLE CONTROL UNIT, AND CHARGED $650 TO REPAIR. BELIEVE THAT THIS IS/WAS A SERIOUS PROBLEM SAFETY WISE AND SHOULD HAVE BEEN COVERED BY FORD. *JS

DRIVING AT APPROXIMATELY 55 MPH AND THE VEHICLE JUST STOPPED, PULLED TO SHOULDER ,THE ENGINE WAS STILL RUNNING BUT NO FUEL GETTING TO IT TO GO. I TURNED OFF THE IGNITION AND RESTARTED AND IT WAS FINE. IT HAPPENED AGAIN A FEW DAYS LATER AND I CALLED A FORD DEALERSHIP TO HAVE IT CHECKED,I WANED TO GET IT TAKEN CARE OF BEFORE WARRANTY EXPIRED IN DECEMBER OF 2012.I WAS TOLD THEY COULD NOT FIND ANYTHING WRONG WITH IT. I HAD ANOTHER INCIDENT ABOUT A MONTH LATER, AT THIS TIME I DID NOT DRIVE IT MUCH UNLESS I HAD TO UNTIL WARMER WEATHER. IN JUNE OF 2013 I HAD ANOTHER INCIDENT WITH THE SAME PROBLEM. I DID NOT HAVE ANY PROBLEMS UNTIL AUGUST OF 2013. I THEN HAD NUMEROUS INCIDENTS WITH THE SAME PROBLEM AND I CALLED THE FORD DEALERSHIP TO LOOK AT IT AGAIN. BY THIS TIME THERE WAS NO WARRANTY ON IT AND THE PROBLEM WAS FOUND. I HAD TO PAY MORE THAN $500.00 FOR IT TO BE REPAIRED. *JS

I WAS TRAVELING ALONG, WITH MY DAUGHTER IN THE CAR, WHEN IT SEEMED TO JUST SHUT OFF. I WAS ONLY GOING 40MPH BUT IN A LINE OF TRAFFIC. I PULLED THE CAR OVER, IT WAS THEN I COULD TELL IT WAS SORTA STILL RUNNING. I COME TO FIND OUT LATER IT WENT INTO A SAFE MODE. SINCE THEN MY WIFE OR I HAVE BARELY DROVE IT. WE HAD A CLOSE FRIEND CHECK IT OUT AND IT IS THE THROTTLE BODY. I THEN DID SOME RESEARCH ONLINE AND COME TO FIND OUT IT SEEMS I'M NOT THE ONLY ONE WITH THIS PROBLEM. IS ANYONE OUT THERE MAKING FORD MOTOR COMPANY RESPONSIBLE FOR THIS? I CALLED THE DEALERSHIP, WHERE WE PURCHASED OUR VEHICLE NEW AND WAS TOLD THERE WAS NOTHING THEY COULD DO, UNLESS I PAID FOR THIS. I FEEL THIS IS UNFAIR! MY WIFE AND I PURCHASED THIS VEHICLE BRAND NEW WITH ONLY 8 MILES. WHY SHOULD WE BE PUNISHED FOR WHAT CLEARLY IS A DEFECT IN A FORD PRODUCT? PLEASE HELP. *TR

TL* THE CONTACT OWNS A 2010 MERCURY MARINER. THE CONTACT STATED WHILE DRIVING 70 MPH THE VEHICLE SUDDENLY STALLED. THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE CONTACT WAS ABLE TO DRIVE ONTO THE EMERGENCY LANE. THE CONTACT SHUT THE VEHICLE OFF AND WAS ABLE TO RESTART IT. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO STATED THE THROTTLE WAS DEFECTIVE. THE DEALER REPLACED THE THROTTLE. THE FAILURE MILEAGE WAS 68,000.

9/8/2013 DRIVING 60MPH I FELT A SLIGHT JOLT AND NOTICE A YELLOW WRENCH LIGHT CAME ON DASHBOARD.THEN THE MERCURY MARINER DECELERATED AND STALLED TO WHERE I WAS ABLE TO MOVE TO SHOULDER OFF ROAD, AND TURN ENGINE OFF. AT THIS POINT NOT KNOWING WHAT TO DO I JUST TURNED CAR OFF FOR ABOUT 5 MINUTES AND THEN RE-START. THERE WAS NO WRENCH LIGHT, BUT I DID NOTICE A HESITATION FOR THE CAR TO CATCH. I DROVE HOME ABOUT 20 MILES AND THE CAR DROVE ROUGH AS IF IT WAS HAVING A HARD TIME SHIFTING AND NOTICE THE RPM DANCING BACK AND FORTH FROM 3-1 ON ROAD INCLINES. TOOK IT TO MECHANIC AND HAD A DIAGNOSTIC TEST READ NO STORED CODES.WHAT??? THIS HAPPEN WITHIN A 2 DAY PERIOD, CAR WOULD STALL, YELLOW WRENCH LIGHT WOULD APPEAR ON DASH. TOOK IT TO A FORD AUTHORIZED DEALER, AND HE KNEW EXACTLY WHAT IS WAS THROTTLE BODY MALFUNCTIONING. PAID. $301FOR PARTS AND LABOR. *TR

THE LIGHT TURNED GREEN AND I STARTED TO ROLL FORWARD TO GO, AND MY CAR JUST STOPPED. I DIDN'T NOT HAVE ENOUGH SPEED TO MOVE FROM THE SPOT I WAS IN. STUCK IN MORNING TRAFFIC I HAD TO TURN MY CAR OFF AND TRY TO RESTART IT. IT TOOK A FEW TURNS OF THE KEY AND IT FINALLY STARTED. *TR

DRIVING TO WORK AT STEADY SPEED WHEN ALL OF A SUDDEN THE CAR LOST ACCELERATION. WHILE I WAS ABLE TO STEER TO THE SIDE OF THE ROAD, HAD I BEEN IN THE MIDDLE OF A TURN OR AN ENTRY ON THE HIGHWAY, IT COULD HAVE RESULTED IN AN ACCIDENT. PULLED OVER TO SIDE OF THE ROAD. TURNED OFF VEHICLE AND RESTARTED. DROVE ABOUT 1/3 MILE AND IT DID IT AGAIN. THIS TIME WHEN I PUT THE CAR IN PARK AND KEPT IT RUNNING IT FELT LIKE IT WAS TRYING TO JUMP OUT OF GEAR AND ACCELERATE WHICH WAS VERY SCARY. WE DETERMINED BY CALLING INTERNET IT WAS THE THROTTLE BODY. CALLED THREE FORD DEALERSHIPS WHERE THEY WERE ALL SOLD OUT AND BACK-ORDERED. WE FOUND ONE AT THE FOURTH AND PUT IT ON OURSELF IN 30 MINUTES. COST $180 P/N DS7Z9E926D.FORD NEEDS TO DO THE RIGHT THING AND RECALL THE AFFECTED VEHICLES AS THEY KNOW IT'S A PROBLEM. THEY HAVE MULTIPLE CARS GETTING THIS PROBLEM FIXED DAILY!!!!!!!

WE WERE TRAVELING DOWN THE HIGHWAY AT 60 MPH WHEN THE ENGINE WENT DEAD LIKE THE SWITCH WAS CUT OFF. I TRIED TO RESTART THE ENGINE AND IT WOULD TRY TO START THEN GO DEAD. I DID THIS 10 TIMES AND IT FINALLY STARTED. I TOOK IT DIRECTLY TO THE LOCAL FORD DEALER. A COMPUTER CHECK DID NOT SHOW ANY PROBLEM. THE DEALER SAID HE DID NOT KNOW WHAT TO WORK ON AND SAID TO RETURN IT WHEN IT HAPPENS AGAIN.

I HAVE 2012 MERCURY MARINER AND IVE HAD ISSUES WITH MY CAR GOING LIMP. WHEN IM DRIVING UPHILL, MY CAR LOSES POWER, THE WRENCH LIGHT COMES ON AND I HAVE TO PULL OVER (COAST OVER) TO THE SIDE OF THE ROAD AND TURN OFF MY ENGINE AND RESTART MY CAR. THE DEALER SAID IT WAS THROTTLE BODY. EVEN THOUGH MY CAR IS UNDER THE MILEAGE WARRANTY, IT IS JUST OVER THE 3 YEAR WARRANTY. IT WILL COST $436 TO REPAIR/REPLACE. MY CAR LOST ACCELERATION POWER WITHOUT WARNING AND PUT ME IN DANGEROUS SITUATIONS SEVERAL TIMES.

TL* THE CONTACT OWNS A 2010 MERCURY MARINER. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE A DIAGNOSTIC WAS PERFORMED, WHICH LOCATED THE FAILURE AT THE THROTTLE BODY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND MILEAGE WAS 88,000. UPDATED 10/17/13*CN THE VEHICLE WAS REPAIRED ON SEPT 6, 2013

VEHICLE LOOSING POWER AND THE CHECK ENGINE LIGHT COMES ON, U WILL HAVE TO SHUT VEHICLE OFF AND RE CRANK IT. *JS

I WAS LEAVING A SOCCER GAME AND THE CAR WENT TO ABOUT 40 MPS AND THE WRENCH LIGHT CAME ON AND THE PEDAL WENT LIMP. I PULLED OVER AND STOPPED THE CAR AND THE CAR STARTED SHAKING LIKE IT WAS OUT OF TIME. I PUT IT IN PART AND SHUT OFF THE CAR WHEN I TURNED THE CAR BACK ON THE LIGHT WAS OFF. I WAS ABLE TO DRIVE 20 MILES BACK AND FORTH AND THEN IT DID THE SAME THING AGAIN. I HAVE TAKEN IT TO RUN THE CODES AND THERE WERE NONE. TODAY 8/31/13 IT DID THE SAME THING AGAIN AND NOW FINALLY THE ENGINE LIGHT CAME ON. CODES WERE RAN AT AUTOZONE AND P1212 THROTTLE BODY SENSOR FINALLY SHOWED UP. I HAD ALREADY CHECKED THE WEB THE FIRST TIME THAT IT DID IT AFTER TALKING WITH A MECHANIC THAT WORKS AT FORD AND HE TOLD ME WHAT IT WAS AND THAT THERE WAS NO RECALL. I AM VERY UPSET. I JUST PURCHASED THIS CAR LESS THAN THREE MONTHS AGO!!! SINGLE MOM SOMEONE HELP!!! *JS

I WAS DRIVING MY CAR MERGING ON TO THE EXPRESSWAY IN A CONSTRUCTION ZONE AND AS SOON AS I GOT ON THE CAR COMPLETELY LOST POWER. I COULD NOT PUSH ON THE GAS OR ANYTHING. LUCKILY THERE WAS AN OPENING IN SOME CONES FOR ME TO BARELY HAVE ENOUGH POWER TO GET OUT ON ONE LANE OF TRAFFIC IN A CONSTRUCTION ZONE IN MORNING RUSHING HOUR TRAFFIC. I HAD TO TURN MY CAR OFF AND LUCKILY IT CAME BACK ON. I HAVE READ ONLINE THAT THIS HAS BEEN HAPPENING TO SO MANY PEOPLE THAT THE PART IS ON NATIONAL BACK ORDER. THIS IS CRAZY! I HAD MY 1 YEAR OLD DAUGHTER IN THE CAR AND WE COULD HAVE BEEN HIT. THIS IS COMPLETELY UNSAFE!

ON SEVERAL OCCASIONS THE VEHICLE WOULD SUDDENLY LOOSE POWER FROM HIGHWAY SPEEDS AND LIMP TO THE SIDE OF THE ROAD. A LIGHT WOULD COME ON THAT LOOKED LIKE A WRENCH. ONCE THE VEHICLE WAS STOPPED AND RESTARTED I WAS ABLE TO MOVE ON NORMALLY UNTIL THE NEXT EPISODE WHICH BEGAN TO COME MORE FREQUENTLY. AFTER THE FIRST INCIDENT I IMMEDIATELY WENT TO MY FORD DEALER AND SPOKE TO SOMEONE IN SERVICE WHO TOLD ME THEY COULD HOOK THE CAR UP TO THE COMPUTER BUT SINCE THE WRENCH LIGHT WENT OUT IT WOULD MOST LIKELY SHOW NOTHING AND I WOULD HAVE TO PAY $100 FOR THIS SERVICE. I HAVE AN EXTENDED WARRANTY WITH A $100 DEDUCTIBLE THAT WAS GOING TO RUN OUT IN 400 MILES. I HAVE THE VEHICLE IN RIGHT NOW AND THEY JUST CALLED AND TOLD ME THE THROTTLE BODY NEEDS TO BE REPLACED AND IT IS NOT COVERED UNDER THE EXTENDED WARRANTY AND WILL COST ME OVER $500.

DRIVING TO WORK WHEN THE WRENCH LIGHT CAME ON AND THE CAR STARTED TO BUCK. THEN THE ENGINE LIGHT CAME ON AND THE CAR SLOWED DOWN TO 0 WHEN I STEPPED ON THE GAS PEDAL. HAD TO PULL OVER QUICKLY AS I WAS IN TRAFFIC AND SHUT THE CAR OFF. STARTED IT UP AGAIN AND ONLY THE CHECK ENGINE LIGHT WAS ON - CAR WOULD ONLY GO ABOUT 15 MPH. FOUND OUT IT WAS A COMMON PROBLEM BEING LOOKED AT BY NHTSA. POWER TRAIN THROTTLE BODY HAD TO BE REPLACED. NOT COVERED UNDER WARRANTY. I AM NOT A HAPPY CAMPER IT WAS NOT CHEAP TO FIX. EEC TEST CODE P2111 I FOUND THIS ON THE WEB AND WAS SURPRISED TO FIND OUT IT HAS BEEN HAPPENING SINCE THE MODEL YEAR 2009. SHAME ON FORD. *TT

VEHICLE STALLED 3 TIMES AND HAD NO THROTTLE RESPONSE. TURN KEY OFF AND RESTART VEHICLE TO REGAIN THROTTLE RESPONSE. WRENCH LIGHT AND ENGINE LIGHT CAME ON. MECHANIC RETRIEVED MEMORY CODES P2111 AND P2112. *TR PERFORMED ELECTRONIC THROTTLE BODY TEST WITH IDS. THROTTLE BODY FAILED AND HAS A FAULT. MECHANIC REPLACED THROTTLE BODY

WHILE DRIVING ON THREE SEPARATE OCCASIONS THE VEHICLE UNEXPECTEDLY STALLS WITH NO PRIOR WARNING. THE THIRD TIME I WAS TRAVELING AT APPROXIMATELY 60 MPH ON THE PARKWAY. A DANGEROUS CONDITION TO SAY THE LEAST. I HAVE A SECOND 2010 MARINER WHICH HAD EXACTLY THE SAME PROBLEM IN JANUARY 2013. BOTH WERE REPAIRED BY THE DEALER BY REPLACING A DEFECTIVE THROTTLE BODY. *TR

WHILE DRIVING ON SEVERAL OCCASIONS THE VEHICLE UNEXPECTEDLY STALLS WITH NO PRIOR WARNING. THE THIRD TIME I WAS TRAVELING AT APPROXIMATELY 60 MPH ON THE PARKWAY. I HAVE A SECOND 2010 MARINER WHICH HAD EXACTLY THE SAME PROBLEM IN AUGUST 2013. BOTH WERE REPAIRED BY THE DEALER BY REPLACING A DEFECTIVE THROTTLE BODY. *TR