2010 Mercury Mariner complaints

TL* THE CONTACT OWNS A 2010 MERCURY MARINER. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED THE VEHICLE HAD TO BE TURNED OFF AND RESTARTED TO RESET THE COMPUTER. THE DEALER WAS NOTIFIED THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE CONTACT WAS UNCERTAIN OF WHEN THE VEHICLE WOULD BE REPAIRED. IN ADDITION, THE CONTACT WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 02/22/17*LJ *CN

TL* THE CONTACT OWNS A 2010 MERCURY MARINER. WHILE DRIVING APPROXIMATELY 50 MPH, AN UNKNOWN WRENCH WARNING INDICATOR ILLUMINATED. THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE. AFTER WAITING A FEW MOMENTS, THE VEHICLE RESTARTED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

ORIGINAL OWNER: THE VEHICLE WOULD WAS PARKED WITHOUT ISSUE YESTERDAY. BACKED IT UP THIS MORNING AND THERE WAS NO POWER STEERING. SHUT IT OFF AND TRIED AGAIN AND THERE WAS STILL NO POWER STEERING. ON THE THIRD ATTEMPT, THE POWER STEERING RETURNED AND I VERY CAUTIOUSLY DROVE IT TO THE DEALERSHIP. THERE WERE NO ERROR MESSAGES DISPLAYED OR WARNINGS WHILE IT WAS OUT. (CHANGE OIL REMINDER WAS LIT). DEALERSHIP RAN DIAGNOSTICS AND TRIED TO RECREATE THE ISSUE WITHOUT PROBLEMS. THIS VEHICLE WAS BUILT IN THE KANSAS CITY PLANT DURING THE TIME OF THE RECALL FROM OCT 2014, BUT FOR SOME REASON, THE VIN IS NOT INCLUDED. AUTHORIZED FORD DEALERSHIP RECOMMENDED "BASED ON CONCERN ONLY" TO "REPLACE THE ELEC. STEERING TORQUE SENSOR AND RECALIBRATION." I DON'T FEEL SAFE DRIVING THIS OR SELLING TO SOMEONE ELSE, EVEN WITH THE REPAIR!! *TR

ON FRIDAY THERE WAS A FUEL ODOR IN THE CABIN WAS SLIGHT AS I WAS DRIVING AROUND TOWN (DROPPING THE KIDS OFF AT SCHOOL) THE ODOR INCREASED. I LEFT IT PARKED FOR A DAY AND THE FOLLOWING THE DAY THE FUEL ODOR INCREASED TO THE POINT THAT I COULD NOT DRIVE IT AROUND ANYMORE. IT WAS STILL DRIVING IN WHAT SEEMED LIKE NORMAL DRIVING CONDITIONS BUT THE ODOR WAS TOO MUCH.

AS I WAS DRIVING 55 MPH ON A US ROUTE (NO OVERPASSES IN THE AREA), I HEARD WHAT SOUNDED LIKE A GUN SHOT AND THEN THE GLASS OF MY SUNROOF SHATTERING. THE INTERIOR SHADE WAS CLOSED SO I COULD NOT SEE THE DAMAGE IMMEDIATELY. WHEN I PULLED OFF THE ROAD THERE WAS A LARGE HOLE IN THE CENTER OF THE SUNROOF GLASS AND THE GLASS WAS RAISED UPWARDS AS THOUGH IT HAD BEEN IMPACTED FROM AN OBJECT THROWN FROM INSIDE THE VEHICLE. THERE WAS NO EVIDENCE OF ANY OBJECT THAT MIGHT HAVE IMPACTED IT FROM THE OUTSIDE. *TR

INTERMITTENTLY LOOSING POWER, INTERMITTENT WRENCH LIGHT. POWER LOSS HAPPENS WHEN GOING UP HILL FROM A STOP OR EVEN WHEN AT A RATE OF SPEED ON THE FREEWAY. GOES COMPLETELY LIMP, BUT DOES NOT SHUT OFF. ALMOST REAR ENDED BY A SEMI YESTERDAY MORNING. THE WRENCH LIGHT GOES OFF AND STAYS OFF FOR A BIT ONCE YOU SHUT THE CAR OFF, MAKING DIAGNOSES VERY HARD. WHAT ONCE WAS SO INTERMITTENT IT WAS THOUGHT TO BE A FLUKE, IS HAPPENING WITH MORE REGULARITY. AND I SEE OTHER COMPLAINTS BUT NO RECALL FOR THIS ISSUE, SO I KNOW I AM NOT THE ONLY ONE HAVING THIS EXTREMELY DANGEROUS ISSUE. *TR

WHEN INTERING TO TUNNEL MY CAR SUDDENLY SPEED UP IT FELT LIKE I HAD THE GAS PEDLE DOWN TO THE FLOOR. EVEN WHILE HOLDING THE BRAKE ALL THE WAY DOWN, THIS DID NOT SLOW THE CAR DOWN MUCH. THERE WERE NO WARNING LIGHTS OR CHECK ENGINE LIGHTS ON THEN OR NOW

WHILE DRIVING HOME FROM WORK LAST NIGHT, VEHICLE SUDDENLY DECLINED IN ACCELERATION...STARTED JERKING AND ILLUMINATION OF A "WRENCH" SYMBOL APPEARED ON THE DASHBOARD...NEVER HAD ANY PROBLEMS WITH THIS VEHICLE IN THE PAST BESIDES ROUTINE MAINTENANCE...SCARED TO DRIVE IT UNTIL PROBLEM IS SOLVED..

ELECTRONIC THROTTLE BODY P2119 CODE. ALL OF THE SUDDEN LOSSES POWER GOING INTO OR OUT OF TRAFFIC AND THE WRENCH TOOL LIGHT "LIGHTS UP" IT MAY GO AWAY BY ITSELF OR NOT , "CUT BE SCARY" AT TIMES IT HAS SHUT DOWN IN SEVERAL INSTANCES ON MY OWN ST OR DOWN THE AVE OR ANOTHER TOWN ETC... FOR NO APPARENT REASON IT HAPPENS WHILE TURNING OR DURING ACCELERATION AT ONE POINT I HAD TO WAIT FOR SEVERAL MINUTES ON THE HIGHWAY BEFORE STARTING THE VEHICLE AGAIN AND I GET SIMILAR CODES RELATED TO TBS POWERTRAIN AND THE FUEL CAP I NOTICED THAT WHEN FILLING UP, I NEED TO STOP PUMPING GAS ONCE IT HAS STOPS AUTOMATICALLY, WITHOUT ME TOPPING IT OFF NOT EVEN ONCE! AND THE LIGHT WILL MOST LIKELY WILL NOT COME ON,IT MAY GO AWAY BY ITSELF IF NOT I ERASE THE CODE.I CLEAN THE ELECTRONIC THROTTLE BODY LAST SUMMER AND IT HAS RUN WITH NO PROBLEMS AT ALL UNTIL NOW! WELL A MONTH A GO! THIS SUMMER I AM GETTING LOTS OF PROBLEMS WITH THE TBS AGAIN SAME SYMPTOMS LIKE BEFORE ALL OVER AGAIN,EXCEPT FOR THE GAS LIGHT. THANK YOU

WHILE DRIVING NORMALLY SUDDENLY IT LOOSES POWER AND THROTTLES BEFORE TURNING OFF. IT IS A HAZARD BECAUSE I MAY BE HIT IF IT HAPPENS IN THE FREEWAY.

WHILE I AM DRIVING MY CAR WILL ALL OF A SUDDEN TURN OFF

REAR HATCH DOESN'T SEAL TIGHTLY, RESULTING IN LEAK WHEN IT'S RAINING- THEN BECAUSE OF LEAK (I THINK) THE REAR DEFROST DOESN'T WORK- AND I'M IN MICHIGAN! ALSO, THE SEALCOAT ON THE RIMS CHIPPED/WORE OFF? THIS RESULTED IN RIMS RUSTING AND WHEN I HAD TIRES REPLACED, NOW THE TIRE WON'T SEAL TO THE RIM EDGE BECAUSE OF PITTING. NOW I HAVE NO REAR DEFROST, A LEAKING LIFT GATE, AND HAVE TO REPLACE RIMS BECAUSE THE SEALCOAT FAILURE ALLOWED MY RIMS TO RUST. THE LIFT GATE AND REAR DEFROST FAILURE HAPPENED A COUPLE MONTHS AFTER MY WARRANTY TIME EXPIRED (MY CAR ONLY HAS 25K MILES ON IT); AND THE RIM I JUST FOUND OUT AFTER REPLACING ALL FOUR TIRES DUE TO 'DRY ROT' (NOT WORN DOWN) FROM THE CAR NOT GETTING DRIVEN ALL THE TIME.

TL* THE CONTACT OWNS A 2010 MERCURY MARINER. THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WHILE TRYING TO BACK OUT OF A PARKING SPACE. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.

MY TORQUE SENSOR FAILED AFTER RECALL 14S05 WAS PERFORMED. THIS ALMOST CAUSED AN ACCIDENT GOING 70 MPH ON I70 BECAUSE THE POWER STEERING ASSIST WENT INTO MANUAL MODE WITH NO WARNING. HAVE TAKEN THE VEHICLE TO LARRY H MILLER FORD FOR SERVICE FOUND BAD TORQUE SENSOR WHICH WAS SUPPOSED TO HAVE BEEN FIXED WITH THE RECALL. I HAVE TRIED TO WORK WITH FORD AND HAVE HAD NO LUCK WITH ANY RESOLUTION AND I AM GETTING THE RUN AROUND. FROM DOING MY RESEARCH, I AM NOT THE ONLY ONE WITH THIS ISSUE AND I DO BELIEVE FORD HAS NOT MET THEIR OBLIGATION TO THIS RECALL. I WAS TOLD THAT IF I HAD NOT BROUGHT MY VEHICLE IN FOR THE RECALL I MAY BE ELIGIBLE FOR THE REPLACEMENT. SO IF I HAD LET IT GO THEY WOULD FIX THE PROBLEM. BUT, BECAUSE I HAD THE RECALL ADDRESSED IT'S MY PROBLEM. DO NOT THINK FORD IS FIXING THE PROBLEM THEY ARE PUTTING A BANDAGE ON IT. FORD'S RECALL FIX, ONLY RE-FLASHED THE COMPUTER SOFTWARE AND DID NOT PROVIDE A HARDWARE FIX FOR THE TORQUE SENSOR ITSELF, WHICH FAILED FOR A SECOND TIME.

MY ENGINE LIGHT KEEPS COMING ON AND I HAVE BEEN TOLD ITS THE LITTLE FLAP TO THE GAS TANK BUT THEY CAN REPAIR IT YET AS A RECALL HOW IS THAT WHEN THEY ALREAY KNOW WHAT IT IS?

TL* THE CONTACT OWNS A 2010 MERCURY MARINER. WHILE ATTEMPTING TO MAKE A U TURN AT APPROXIMATELY 5 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 201,000.

OUR 2010 MERCURY MARINER HAD A CLUNKING AND LOSS OF POWER ON TWO DIFFERENT OCCASIONS. THE FIRST TIME WE BROUGHT IT TO THE FORD DEALER AND HE CHECKED CODES, ETC, ONLY TO FIND NOTHING. THE CLUNKING OR LOSS OF POWER DID NOT CAME BACK FOR A WHILE. SEVERAL MONTHS LATER WHILE DRIVING HOME FROM WORK, THE CLUNKING SOUND APPEARED AGAIN, THERE WAS AN EVIDENT LOSS OF POWER AND THE ORANGE WRENCH DISPLAYED ON THE SPEEDOMETER INDICATED AN ISSUE. I HAD TO WORK ON GETTING THE VEHICLE UP TO SPEED AND POWER AGAIN, SLOWING THE TRAFFIC IN BACK OF ME DOWN. THE VEHILE WAS PURCHASED A YEAR AGO, ALMOST TO THE DAY AND HAS APPROXIMATELY 52,000 MILES ON IT. I CALLED THE FORD DEALER WHO MADE ARRANGEMENTS TO BRING THE VEHICLE IN FOR A CHECK UP. BASED ON WHAT I'M READING, THESE ARE KNOWN ISSUES WITH A THROTTLE? NOT CERTAIN IF THERE'S A RECALL OR NOT BUT WILL CERTAINLY FIND OUT. BASICALLY, OUR VEHICLE IS UNSAFE TO DRIVE.

I SUFFERED AN ACCIDENT BECAUSE WHILE DRIVING IN A HIGHWAY, I COULD NOT STEER THE WHEEL AND THE ENGINE STOP WORKING. I WROTE BEFORE BECAUSE OF WHAT HAPPENED AND HAVE NOT RECEIVED AN ANSWER. WHAT CAN I DO? THANK YOU *TR

REAR LIFTGATE GLASS SHATTERED SUDDENLY WHILE OPENING/CLOSING REAR LIFTGATE. AUTOMOBILE WAS PARKED.

2010 FORD MERCURY MARINER. NEED I SAY MORE? THIS VEHICLE HAS EVERYTHING WRONG WITH IT!! FORD SHOULD RECALL THE ENTIRE VEHICLE AND GIVE OUT CARS THAT WORK. MY VEHICLE HAS BEEN THROUGH THE THROTTLE BODY RECALL THAT LEFT ME STALLED IN THE MIDDLE OF A BUSY INTERSECTION. THANKFULLY I DIDN'T DIE. I HAVE TWO MORE RECALLS TO GET FIXED AND THE MOST RECENT FUN TOOK PLACE ON 01/04/2016 WHEN THE REAR LIFTGATE SHATTERED WHEN CLOSING. THIS HAPPENED AT NIGHTTIME IN JANUARY AFTER TEMPS HAD FALLEN TO 20 DEGREES. THE VEHICLE WAS STATIONARY AND PARKED IN THE DRIVEWAY.

TL* THE CONTACT OWNS A 2010 MERCURY MARINER. THE CONTACT STATED THAT THE REAR DRIVER SIDE WINDOW SLID DOWN INTO THE DOOR. THE CONTACT STATED THAT THE WINDOW HAD TO BE PULLED UP MANUALLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE REAR DRIVER SIDE POWER WINDOW REGULATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. ONE YEAR LATER, THE CONTACT OBSERVED THAT THE REAR PASSENGER SIDE WINDOW SLID DOWN INTO THE DOOR AND HAD TO BE MANUALLY RAISED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR PASSENGER SIDE POWER WINDOW REGULATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000. UPDATED 03/04/16*LJ UPDATED 03/14/16.*JB

TL* THE CONTACT OWNS A 2010 MERCURY MARINER. WHILE DRIVING AT APPROXIMATELY 45 MPH, THE MAINTENANCE WARNING LIGHT ILLUMINATED AND THE VEHICLE JERKED VIOLENTLY. IN ADDITION, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER, WHO INSPECTED THE VEHICLE BUT WAS UNABLE TO DIAGNOSE THE FAILURE. AFTER LEAVING THE DEALER, THE MAINTENANCE AND THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,980.

VEHICLE SURGES WILDLY AT IDLE SPEEDS IN TRAFFIC. VEHICLE STALLS OUT WHILE DRIVING REGULAR HIGHWAY SPEED, SURGES WILDLY WHILE DRIVING, RPM SPIKES DRASTICALLY WHILE DRIVING AND AT IDLE. STALLS AND SURGES BOTH WHILE ENTERING TRAFFIC FROM A STOPPED POSITION AND WHILE DRIVING AT REGULAR PACE. STRUGGLES TO CRANK AFTER FUELING THE VEHICLE. SPITS AND SPUTTER AND SHAKES WHILE AT IDLE....UPDATED10/20/15 *BF

TL* THE CONTACT OWNS A 2010 MERCURY MARINER. WHILE DRIVING AT APPROXIMATELY 75 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000.

CANNOT GET ANY INFO ABOUT WHETHER MY WIFE'S VEHICLE HAS A RECALL. I PUT IN THE VIN IN YOUR WEBSITE AND IT TELLS ME THAT I MUST INPUT A VALID VIN. THIS FORM INDICATES THAT MY VIN IS VALID. WHAT GIVES?

TL* THE CONTACT OWNS A 2010 MERCURY MARINER. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 20 MPH, THE VEHICLE JERKED THEN SUDDENLY STALLED WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,602.

1. OUTSIDE REVIEW MIRRORS DO NOT DEFROST. THEY WERE FROZEN AND I WAS ON THE HIGHWAY PUTTING MY LIFE IN DANGER BECAUSE I COULD NOT SEE OUTSIDE VEHICLES PASSING TO BE ABLE TO GO RIGHT OR LEFT. THEN A WEEK LATER THEIR WAS FROST ON THE MIRRORS AND STILL THEY WOULD NOT DEFROST AGAIN I COULDN'T SEE OTHER VEHICLES ON EITHER SIDE OF MY VEHICLE. 2. THERE IS A GEAR SHIFTING PROBLEM AS WELL. WHENEVER I TAKE OFF AT A STOP MY CAR KICKS REAL HARD AND LOUD ENOUGH TO SCARE ME. I HAVE REPORTED THIS SEVERAL TIMES WITH THE DEALER THAT I BOUGHT MY VEHICLE FROM AND THEY CANNOT FIND THE PROBLEM. THEY HAVE HEARD IT DO THIS BUT CANNOT SEEM TO FIND THE PROBLEM. *TR

THE CAR WOULD NOT ACCELERATE AND THE WRENCH SYMBOL ILLUMINATED. I HAD TO PULL OVER TURN OFF THE CAR AND RESTART IT. *TR

VEHICLE ELECTRONIC THROTTLE BODY (ETB) WAS REPLACED AT VETERANS FORD DEALERSHIP IN TAMPA, FL DUE TO THIS PART SEVERELY EFFECTING ABILITY OF THE VEHICLE TO RUN PROPERLY (SEVERAL TIMES). CUSTOMER PAID FOR THIS REPAIR. SOMETIME AFTER 3/4/14 WHEN NHTSA COMPLETED THEIR INVESTIGATION, WE RECEIVED A NOTICE THAT FORD WAS REPLACING THIS ITEM. SINCE WE ALREADY PAID FOR THE REPAIR ($381.32) AT A FORD DEALERSHIP, WE TRIED TO GET THE REIMBURSEMENT THAT FORD OWES US. WE WERE INFORMED WE HAD TO HAVE THE ORIGINAL RECEIPT, WHICH TO THIS DAY IS STILL PACKED UP IN STORAGE IF WE HAVE IT AT ALL BECAUSE WE MOVED FROM FL TO NC AND ARE STILL INVOLVED IN BUYING A NEW HOME. THE BOTTOM LINE IS FORD (CORP) IS REFUSING TO HONOR THEIR AGREEMENT TO REIMBURSE CUSTOMERS. THE CRAZIEST PART OF THIS WHOLE DILEMMA IS THAT FORD HAS AND CONTROLS 100% OF THE INFORMATION NEEDED TO PROCESS OUR REIMBURSEMENT, BUT ABSOLUTELY REFUSES TO DO SO WITHOUT THE ORIGINAL RECEIPT. I COULD UNDERSTAND IF WE HAD THIS REPAIR DONE AT SOME UNRELATED, THIRD PARTY SERVICE FACILITY. HOWEVER, WE WENT TO A FORD DEALERSHIP AND THEY HAVE RECORD OF COMPLETING THE REPAIR AND US PAYING THEM FOR THE REPAIR. SO AGAIN, FORD HAS ALL THE INFORMATION (PROOF) IN THEIR POSSESSION TO TAKE CARE OF THIS REIMBURSEMENT, BUT REFUSES TO DO SO. I HAVE CALLED THE CUSTOMER (DIS)SATISFACTION DEPARTMENT AT FORD CORPORATE, BUT THAT IS LIKE TALKING TO A BRICK WALL AS FAR AS ANYONE HAVING IN COMMON SENSE, ACCOUNTABILITY OR DECENCY TO DO THE RIGHT THING (CERTAINLY ANY

MY WIFE WENT TO SHUT THE BACK LIFT GATE AND WINDOW EXPLODED IN TO SMALL PIECES. *TR

TL* THE CONTACT OWNS A 2010 MERCURY MARINER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) AND HAD THE VEHICLE REPAIRED. WHILE DRIVING APPROXIMATELY 25 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AFTER THE POWER STEERING ASSIST FAILURE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE STEERING COLUMN ASSEMBLY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 86,723.

2010 MERCURY MARINER. CONSUMER WRITES IN REGARDS TO VEHICLE REAR WINDOW ISSUES AND DEALERSHIP PROBLEMS. *SMD THE CONSUMER WAS INFORMED THE REAR WINDSHIELD MOTOR NEEDED TO BE REPLACED. *JB

I WAS DRIVING MY 2010 MERCURY MARINER PREMIUM FWD TO MY MOTHERS FOR CHRISTMAS '14 WHEN THE ENGINE LIGHT WRENCH CAME ON AND I FELT A LOSS IN POWER. LUCKILY I WAS NEAR A REST STOP AND I SHUT OFF ENGINE AND LET IT SIT AFTER RUNNING A VEHICLE HEALTH REPORT. REPORT SAID: URGENT POWER TRAIN MALFUNCTION / REDUCED POWER. AFTER RESTARTING THE VEHICLE, IT SEEMED FINE. THIS WAS WHEN I STILL HAD ABOUT THREE HOURS LEFT OF DRIVING IN MY EIGHT HOUR DRIVE. WHEN I WAS ABOUT AN HOUR AWAY AGAIN THE LIGHT CAME ON AND THE SAME POWER REDUCTION OCCURRED. I TOOK IT TO BE LOOKED AT TO THE LOCAL FORD DEALER NEAR MY MOTHERS AND WAS TOLD THE VALVE BODY NEEDED TO BE REPLACED. THIS WAS AT 74,000 MILES. SO I DID. I HAD THIS HAPPEN ONCE BEFORE (I HAD 58,000 MILES ON IT) WHEN DRIVING TO A SHOPPING CENTER AFTER DRIVING 45 MINUTES ON THE HIGHWAY FROM HOME. ONLY HAPPENED WHEN DRIVING LONG DISTANCE. WHEN I GOT OFF THE EXIT, IT JERKED AND QUICKLY STOPPED AND I HAD TO PULL OVER. IF A CAR WAS BEHIND ME IT COULD HAVE CAUSED AN ACCIDENT.. I DROVE IT TO THE DEALERSHIP AND WAS TOLD THAT I HAD A COUPLE RECALLS (COMPUTER UPDATES) AND A SERVICE EXTENSION FOR THE THROTTLE BODY. SHOULD FIX THE ISSUE SO IT WON'T HAPPEN AGAIN SAID THE MECHANIC. TRANSMISSION FLUID WAS FLUSHED CAUSE IT WAS BURNT ALSO. HAD NO ISSUES AFTERWARDS UNTIL MY CHRISTMAS TRIP. I FEEL I COULD HAVE BEEN IN AN ACCIDENT AND SERIOUSLY HURT IF IT HAD JERKED WHILE CHANGING GEARS ON A BUSY ROAD. I WOULD LIKE TO KNOW WHY THERE IS A THROTTLE BODY RECALL BUT NOT A

DRIVING FROM COLUMBUS TO CINCINNATI AROUND 1:00 AM WITH MY DAUGHTER, SON AND 15 MONTH OLD GRANDDAUGHTER. THE CAR LOST ALL POWER LEAVING US STRANDED ON THE SIDE OF THE ROAD. AS I PULLED OVER THE CAR BEGAN TO SHAKE, ALMOST LIKE THERE WAS WATER IN THE GAS LINE. I TURNED THE CAR OFF, WAITED A FEW MINUTES AND THEN RESTARTED. THE CAR RESET ITSELF AND LUCKILY WE MADE IT THE REST OF THE WAY HOME. NOT TOO LONG AFTER THAT, I WAS DRIVING HOME FROM WORK AND IT DID THE SAME THING. EXCEPT THIS TIME, IT WOULD ONLY GO ABOUT 2 MILES BEFORE IT WOULD QUIT AGAIN. THIS IS A VERY DANGEROUS ISSUE. NO ONLY COULD I HAVE BEEN IN AN ACCIDENT, BUT BEING STRANDED ON THE SIDE OF THE EXPRESSWAY IN THE MIDDLE OF THE NIGHT WITH AN INFANT WAS TERRIFYING! I HAD THE THROTTLE VALVE SENSOR REPLACED AND THERE HAS NOT BEEN ANY ADDITIONAL INSTANCES OF POWER FAILURE.

ON THAT DATE, I WAS DRIVING HOME WITH MY WIFE AT APPROXIMATELY 2 PM. SUDDENLY, THE CAR WENT OFF AND THE STEERING WHEEL WENT STIFF. AS I TRIED TO MOVE UNSUCCESSFULLY, WE WENT DOWN TO A SLOPE OF ABOUT 20 DEGREES. AS A RESULT, BOTH OF US HAD TO BE TAKEN FOR EMERGENCY TREATMENT FOR KNOCKS, CUTS AND FOLLOW UP CHECKS. SO FAR, IT HAS COST US $16,497.00 AND REPAIR OF THE CAR US$6,853.00. THERE HAS BEEN OTHER EVENTS WHERE THE CAR SUDDENLY STOPS AND THE STEERING WHEEL BECOMES STIFF. BUT, I DON T USE THE CAR IN THE HIGHWAY BUT ONLY FOR SHORTS ERRANDS AND WITHIN THE AREA WHERE WE LIVE. ITS BEEN A NIGHTMARE. I HAVE CHANGED THE THROTTLE CASING MODULE, THE RESTRAINT CONTROL MODULE, I PUT A RUBBER STOP ON THE ACCELERATION PEDAL, ETC. AGAIN, OUT OF THE ACCIDENT IT HAS BEEN OVER 4 THOUSAND DOLLARS IN TRYING TO FIX THE CAR. *TR

FIRST STARTED WITH A SUDDENLY A DEAD BATTERY. REPLACED THE BATTERY AND 3 MONTHS LATER HAPPENED AGAIN. SLOWLY DEAD BATTERY EVERY 1-3 MONTHS. REPLACED 4 BATTERIES. WAS DIAGNOSED WITH A BAD ALTERNATOR. ALTERNATOR REPLACED. THREE DAYS LATER DEAD BATTERY. ANOTHER ALTERNATOR INSTALLED AND AGAIN, TWO DAYS LATER DEAD BATTERY. FORD REFUSED TO HELP EVEN AFTER GIVING ME A CASE NUMBER. SAID BECAUSE I'VE NEVER HAD VEHICLE SERVICED AT A DEALERSHIP THEY COULDN'T DO ANYTHING BECAUSE THEY SUPPORT THEIR DEALERS. ALSO, FORD CUSTOMER SERVICE FAILED TO TELL ME THE PCM WAS STILL UNDER WARRANTY. TOOK THE CAR TO FORD DEALERSHIP IN DOVER, DE. DIAGNOSED WITH A BAD PCM. PCM INSTALLED BY DEALERSHIP AND TOLD THAT SHOULD FIX THE PROBLEM. DROVE THE VEHICLE HOME AND TRIED RESTARTING. BATTERY DEAD AGAIN. BATTERY REPLACED PER RECOMMENDATIONS BY DEALERSHIP. DROVE THE NEXT DAY, BUT BY THE END OF THE DAY BATTERY DEAD AGAIN. HAD TO BUY A REMOTE BATTERY PACK TO START THE CAR WHEN THE BATTERY IS DEAD. HAVE BEEN STRANDED 10 TIMES AND HAD TO JUMP START TO GET HOME. FORD DEALERSHIP TOLD ME TO REPLACE THE ALTERNATOR WITH A GENUINE FORD ALTERNATOR ANT THAT SHOULD FIX THE PROBLEM. PURCHASED THE ALTERNATOR AND HAD IT INSTALLED. HIGHEST VOLTAGE, EVEN WITH ACCESSORIES TURNED ON, WAS 12.8 VOLTS AND WOULDN'T GO ANY HIGHER. I AM RETURNING BACK TO FORD DEALERSHIP ON TUESDAY, 10/28/14 TO SEE IF THEY WILL CONTACT FORD ENGINEERS FOR SOLUTION. SO FAR, 6 BATTERIES, 2 ALTERNATORS, NEW PCM AND BATTERY IS STILL NOT BEING CHARGED. RUNNI

CAR FELT LIKE IT WAS RUNNING OUT OF GAS. WE PULLED OFF THE STREET AND SHUT IT DOWN AND WAITED,WE HAD PLENTY OF GAS. WE STARTED IT BACK UP AND IT SEEMED OK, THE ENGINE AND POWER TRAIN LIGHTS REMAINED ON. SINCE I HAD TAKEN IT IN FOR THE RECALL ALREADY AND WE WERE CLOSE TO SOUTHGATE FORD WE PULLED INTO THE SERVICE AREA I SPOKE TO THE SERVICE PERSON AND WAS TOLD IT WOULD COST 600.00 TO FIX. I MENTIONED THE RECALL, HE SAID THAT WAS JUST FOR THE SOFTWARE WE THEN LEFT AN WENT TO AUTO ZONE WHERE THEY PUT THEIR DIAGNOSTIC TOOL ON THE CAR AND THE PRINT OUT READ THERE WAS A PROBLEM WITH THE THROTTLE BODY. FORD DEALERS REFUSE TO REPLACE THE THROTTLE BODY UNDER THE RECALL. *TR

TL* THE CONTACT OWNS A 2010 MERCURY MARINER. IT TOOK SEVERAL ATTEMPTS FOR THE CONTACT TO START THE VEHICLE. THE DEALER STATED THAT THE HOUSING PIECE FOR THE STEERING COLUMN FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 28,000.

COMING TO A STOP AT A RED STOP LIGHT AND THEN TRYING TO ACCELERATE FROM RED TO GREEN LIGHT AT AN INTERSECTION MY VEHICLE WENT INTO LIMP MODE, IT LOST POWER. IT WOULD NOT ACCELERATE PASS 10MPH. AN ENGINE LIGHT CAME ON AS A ORANGE WRENCH LIGHT. I DROVE AS I COULD AND MADE TO AUTO ZONE. THEY PLUG IN THE HAND HELD CAR COMPUTER AND IT GAVE THE CODE P2119. WHICH STANDS FOR THROTTLE BODY. *TR

MY VEHICLE SUDDENLY STALLED WHEN I WAS DRIVING AND NO MATTER HOW MUCH I TRIED TO PRESS ON THE GAS...IT WOULD NOT MOVE SAFELY. I WAS VERY LUCKY BECAUSE THIS WAS AT A TRAFFIC INTERSECTION ON BEECHMONT AND EIGHT MILE. I PROCEEDED TO DRIVE IT TO THE ENTERPRISE PARKING LOT ALBEIT IT WAS EXTREMELY SLOW AND I HAD CARS HONKING AT ME BECAUSE OF THE LIGHTS ON THE INTERSECTION. THE MECHANIC REPAIR SHOP SAYS IT'S THE THROTTLE BODY. *TR

THIS VEHICLE WAS PURCHASED USED FROM A LINCOLN MERCURY DEALER IN EARLY JULY, 2014. MILEAGE WAS APPROXIMATELY 63,500 MILES. AT THE TIME THE AIR CONDITIONING WORKED FINE. EARLY IN AUGUST WE NOTICED THE AIR CONDITIONING WAS NO LONGER COOLING THE VEHICLE. THERE WAS AN OUTSTANDING RECALL --- 14S05 -- RELATED TO THE POWER STEERING. I TOOK THE VEHICLE TO A LOCAL FORD DEALER TO HAVE THE RECALL WORK DONE. AS A SIDE ISSUE I ASKED THAT THE A/C BE CHECKED. TO MY HORRIFIED SURPRISE I WAS TOLD A "DESICCANT BAG" IN THE A/C ACCUMULATOR HAD BURST AND THE TINY DESICCANT PARTICLES HAD SPREAD THROUGHOUT THE SYSTEM, CLOGGING UP VARIOUS PARTS AND CAUSING THE SYSTEM TO FAIL. THESE PARTICLES CANNOT BE FLUSHED OUT COMPLETELY AND THE ONLY FIX IS TO REPLACE ALL OF THE COMPONENTS OF THE A/C, FOR $2700!!!!! BECAUSE OF THE COST I HAVE NOT HAD THE WORK DONE. THE DEALER PEOPLE ADVISED ME TO FILE A COMPLAINT WITH NHTSA AND TO CONTACT FORD CUSTOMER RELATIONS. I HAVE DONE THAT, BUT NO RELIEF HAS BEEN OFFERED. I WANT TO REGISTER MY OUTRAGE AT THIS SITUATION PARTICULARLY AS A BASIC GOOGLE SEARCH:" FORD ESCAPE/MERCURY MARINER AIR CONDITIONING PROBLEMS OR DESICCANT BAG" REVEALS MANY HUNDREDS, PROBABLY THOUSANDS OF SIMILAR COMPLAINTS (REPAIR COSTS UP TO $4000!) AND SHOW THAT FORD HAS BEEN AWARE OF THIS ISSUE FOR AT LEAST A COUPLE OF YEARS BUT HAS TAKEN NO ACTION. I URGE YOU TO HAVE FORD RECALL THE AFFECTED VEHICLES AND REPAIR THEM AT FORD'S EXPENSE. THANK YOU. *TR

TL* THE CONTACT OWNS A 2010 MERCURY MARINER. THE CONTACT STATED WHILE STOPPED AT AN INTERSECTION, THE VEHICLE STARTED TO JERK VIOLENTLY. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE AXLE SEAL WAS LEAKING FLUID FROM THE TRANSMISSION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN STATED THAT THE AXLE SEAL NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIR AT THIS TIME. THE FAILURE MILEAGE WAS 76,537.

AIR BAG LIGHT CAME ON AT ERRATIC TIMES. TOOK IT TO FORD DEALER, IT TURNS OUT THE INTERNAL FAULT WITH RESTRAINT CONTROL MODULE. THIS REPAIR WILL COST ALMOST $900 TO REPAIR A SAFETY ITEM THAT IS NOT A WORN PART BUT A ELECTRICAL MODULE THAT DEPLOYS THE AIRBAG. I FIND IT DIFFICULT TO BELIEVE THAT SUCH AN ITEM IS THE OWNERS RESPONSIBILITY. IF IT IS AN ITEM THAT WEARS, YES, MECHANICAL, YES BUT THIS IS A MODULE THAT IS DESIGNED FOR THE EMERGENCY DEPLOYMENT OF THE SAFETY AIRBAGS AND FORD HOLDS NO RESPONSIBILITY FOR THE FAILURE. MILEAGE AND AGE SHOULD NOT COME INTO PLAY ON THIS ISSUE. I PRAY MY FAMILY REMAINS SAFE, I CANNOT AFFORD THIS COST. *TR

DURING NORMAL DRIVING ON THE HIGHWAY THE ENGINE LOST POWER, THE WRENCH LIGHT ON THE DASH LIT. THE VEHICLE SPUTTERED AND SUDDENLY DECREASED IN SPEED, MAKING FOR HAZARDOUS DRIVING CONDITIONS. I MOVED TO THE SIDE OF THE 4 LANE HIGHWAY AND INTO THE BREAKDOWN LANE. I PLACED THE VEHICLE IN PARK, THE ENGINE IDLED ROUGHLY. I TURNED OFF AND RESTARTED THE CAR AND THE SYMPTOMS WERE GONE. A WEEK LATER THE SAME TROUBLE RETURNED. PLEASE PRESS FMC TO RESOLVE AT NO-COST TO CONSUMER THE OBVIOUS AND DANGEROUS MANUFACTURE DEFECT WITH A RECALL ON THE AFFECTED PARTS/SYSTEM. *TR

WAS GOING HOME FROM WORK, ABOUT 20 MPH, CAR SPUTTERED AND STOPPED ACCELERATING ON RAMP, ENGINE AND WRENCH LIGHT CAME ON. THIS HAD HAPPENED BEFORE SO I KNEW TO TURN THE CAR OFF AND BACK ON TO GET MY CAR TO WORK AGAIN. BUT ALAS, I AM DRIVING AT ABOUT 30 MPG FOR ONLY 2 MINUTES AND IT HAPPENS AGAIN! I WAS AGAIN ON ANOTHER RAMP, COMPLETELY BLOCKING TRAFFIC. THANK GOD I WAS NOT YET ON I-95 GOING AT A HIGH SPEED, OR EVEN WORSE WITH MY CHILD IN THE CAR. IF I EVER GET IN AN ACCIDENT WITH MY CHILD AND WE ARE INJURED BECAUSE OF THIS, MY FAMILY WILL SUE THE HECK OUT OF FORD. HAS TO CALL MY HUSBAND TO DRIVE THE CAR TO THE DEALER AFTER I PULLED OFF THE ROAD, I WAS SHAKING TOO BAD TO DRIVE. *TR

P2112 THROTTLE STUCK. REMOVED THROTTLE BODY 7-2-14 CLEANED CARBON/OIL RESIDUE RESULTING FROM PCV RECURC, AND REINSTALLED THROTTLE BODY, CLEARED CODES. DRIVING 7-6-14 SAME SYMPTOMS (MIL P2112 AND LIMP HOME IDLE ONLY) WHILE IN TRAFFIC. IDLED OUT OF TRAFFIC, SHUT ENGINE OFF, KEY ON ENGINE OFF REPEATEDLY TAPPED THROTTLE PEDAL TO WORK THROTTLE BODY MOTOR AND PLATE. CLEARED CODES, DROVE HOME, PULLED THROTTLE BODY. STILL CLEAN WITH NO CARBON/RESIDUE OR OTHER SIGNS OF MATERIAL THAT WOULD OBSTRUCT THROTTLE VALVE MOVEMENT. SOURCING NEW THROTTLE BODY NOW. *JS

LOSS OF ALL POWER, WENT TO LIMP MODE. HAPPENED AFTER NEXT 10 RESTARTS IN RESIDENTIAL TRAFFIC THEN CLEARED. ENGINE THREW P2112 CODE, STICKING THROTTLE BODY. PLEASE ISSUE RECALL. *TR

MY 2010 MERCURY MARINER HAS STARTED JERKING WHEN I ATTEMPT TO SLOW DOWN. IT IS JERKING UNBEARABLY HARD. I TOOK IT TO A LOCAL GARAGE, HAD BOTH FRONT AND BACK BRAKES REPLACED. THAT DID NOT FIX THE PROBLEM. WHILE THE BACKEND OF THE CAR IS JACKED UP, THE BACK RIGHT WHEEL WILL STILL TURN WHILE HOLDING THE BRAKES??? THE JERKING OF THE CAR IS ALMOST AS IF THE CAR IS SKIPPING A GEAR OR TRYING TO SWITCH GEARS. THE CAR IS ALSO MAKING A WHINNING SOUND. I FEEL AS IF THIS IS A SAFETY ISSUE THAT FORD SHOULD BE RESPONSIBLE FOR. THIS IS MY SECOND FORD SUV WITH MY FIRST BEING A 2002 FORD ESCAPE AND I HAD A LOT OF "MYSTERY" PROBLEMS WITH IT THAT NO ONE COULD FIX!!! *TR

TL* THE CONTACT OWNS A 2010 MERCURY MARINER. THE CONTACT STATED THAT THE POWER TRAIN AND CHECK ENGINE LIGHT ILLUMINATED AS THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE INTERNAL TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE 62,307.

VEHICLE SURGED SLIGHTLY FOR A FEW SECONDS THEN ACCELERATOR WOULD NOT WORK. WRENCH LIGHT CAME ON. HAD TO PULL OVER TO SIDE OF THE ROAD, SHUT VEHICLE OFF, RESTART AND IT THEN WORKED THE 10 REMAINING MILES TO HOME. I HAD JUST READ ABOUT THIS HAPPENING A CPL DAYS PREVIOUS SO I KNEW WHAT IT WAS IMMEDIATELY. *TR