2008 Mercury Mariner Hybrid complaints

BRAKES BRING VEHICLE TO STOP THEN RELEASE AND CAR MOVES FORWARD 4-6' THEN BRAKES ENGAGE AGAIN. COULD CAUSE DAMAGE AND PERSONAL INJURY. *TR

ON THURSDAY, AUGUST 11, 2011 OUR 2008 MERCURY MARINER HYBRID SHUTDOWN WHILE TRAVELING 67-70MPH ON I-39 IN THE PASSING LANE NEXT TO A SEMI. HAD TO CUT ACROSS THE INTERSTATE ONTO LOOSE GRAVEL, CREATING A DANGEROUS SITUATION FOR MULTIPLE DRIVERS. HAD JUST HAD THIS 'FIXED' BY DEALERSHIP TWO WEEKS BEFORE. I WAS TOLD BY THE DEALERSHIP AT THAT TIME THAT IT NEEDED A CHIP UPGRADE, WHICH WAS DONE. UNFORTUNATELY, THIS WAS NOT THE NEEDED 'FIX' OBVIOUSLY. I WAS ABLE TO RESTART IT LIKE I HAD BEFORE, BUT COULD NOT DRIVE ABOVE 60-62 MPH IN ORDER TO KEEP VEHICLE RUNNING. JUST TOOK IT INTO DEALERSHIP AGAIN TODAY, AND THEY HAD NOT HEARD OF THIS PROBLEM ON ANY OTHER HYBRIDS. *TR

THE ENGINE ABRUPTLY STOPPED WHILE I WAS TRAVELING 65 MPH. THE CAR WAS TOWED TO A FORD DEALER WHO DIAGNOSED THE PROBLEM AS THE "MOTOR ELECTRONICS COOLING PUMP." THE PART WAS REPLACED BUT WAS NOT COVERED BY THE WARRANTY. FORD ISSUED A TECHNICAL SERVICE BULLETIN IN NOVEMBER 2008 CONCERNING THIS PROBLEM, SO FORD HAS BEEN AWARE OF THIS DANGER FOR YEARS.

WHILE DRIVING ON THE FREEWAY THE GAS ENGINE TO MY 2008 MERCURY MARINER HYBRID UNEXPECTEDLY SHUT DOWN AT LEAST 4 TIMES LAST EVENING. THE CONTROL PANEL DISPLAYED A RED TRIANGLE ALTER AND THE PHRASE "STOP SAFELY NOW". THIS WAS A VERY DANGEROUS SITUATION ON A CROWDED DETROIT FREEWAY WHERE I HAD TO MANEUVER OVER MULTIPLE LANES AT A SLOW SPEED TO STOP THE VEHICLE ON THE RIGHT SHOULDER (THE ONLY AVAILABLE SPACE). THE VEHICLE RESTARTED EACH TIME AND THE PROBLEM RECURRED AFTER LESS THAN A MILE 4 OR 5 TIMES AND THEN HAS NOT OCCURRED SINCE. I HAD A SIMILAR PROBLEM ABOUT SIX MONTHS AGO WHERE I PAID FORD TO FIX THE PROBLEM, BUT APPARENTLY THAT DIDN'T HAPPEN. THIS IS A VERY DANGEROUS PROBLEM AND SHOULD BE FIXED BEFORE PEOPLE END UP DEAD IF IT HASN'T ALREADY HAPPENED. *TR

TL* THE CONTACT OWNS A 2008 MERCURY MARINER HYBRID. THE CONTACT WAS DRIVING 10 MPH WHEN THE ABS AND BRAKE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THE ELECTRICAL HYDRAULIC BRAKING SYSTEM FAILED. THE DEALER INFORMED HIM THAT THERE WERE NO RECALLS FOR THE FAILURE. THE MANUFACTURER WAS CONTACTED BUT PROVIDED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 58,034. UPDATED 05/05/11*LJ THE DEALER INFOEMED THE CONSUMER THE ELECTRONIC CONTROL UNIT WAS BAD. UPDATED 08/18/11

VEHICLE'S GAS ENGINE SHUT OFF ON THE FREEWAY AT 65 MPH WITHOUT WARNING LEAVING ONLY THE ELECTRIC MOTOR TO POWER IT. THE REDUCED THE MAXIMUM SPEED TO 25 MPH. DEALER SAID FAILURE OF THE MOTOR ELECTRONICS COOLING PUMP CAUSED THE LOSS OF POWER.

TL*THE CONTACT OWNS A 2008 MERCURY MARINER HYBRID. WHILE DRIVING APPROXIMATELY 70 MPH THE VEHICLE STALLED AND A STOP SAFELY NOW MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS PULLED OVER, TURNED OFF AND UPON RESTART THE CONTACT WAS ABLE TO CONTINUE DRIVING NORMALLY. THE FAILURE CONTINUED TO RECUR DURING THE DURATION OF THE DRIVE. THE VEHICLE WAS NOT TAKEN TO A DEALER TO HAVE THE FAILURE DIAGNOSED. THE FAILURE AND CURRENT MILEAGES WERE 68,000.

I HAVE A 2008 MERCURY MARINER HYBRID. SOMETIMES WHEN I APPLY THE BRAKES WITH MEDIUM PRESSURE THE LEFT REAR OF THE VEHICLE WILL VIBRATE SO HARD IT RATTLES THE TRIM IN THE STORAGE AREA. IT IS AS THOUGH THE ABS IS OPERATING ONLY ON THAT WHEEL BUT MUCH MORE PRONOUNCED THAN WHEN THE ABS NORMALLY ACTUATES. THERE IS NO CONSISTENCY AS TO WHEN OR WHERE THIS CONDITION OCCURS. IT WILL NOT HAPPEN FOR DAYS, THEN WILL OCCUR EVERY TIME I BRAKE FOR A TIME PERIOD (NO PARTICULAR LENGTH). *TR CONSUMER STATED HE TRADED IN ON A 3 YEAR OLD VEHICLE. CONSUMER STATED HE HAS NO MORE INFORMATION REGARDING THE VEHICLE LEFT ALL OF THE RECORDS HE HAD IN THE VEHICLE WHEN HE TRADED IT IN. UPDATED 6/8/18*JB

VEHICLE SHUT DOWN WHILE DRIVING ON THE INTERSTATE, IMMEDIATELY LOSING ALL POWER. MESSAGE ON DASH READ "STOP SAFELY NOW". THIS IS A VERY DANGEROUS ISSUE. DRIVING ON THE INTERSTATE AT 65 MPH & LOSING ALL ABILITY TO ACCELERATE OR MAINTAIN SPEED IS VERY SCARY. MAKING MATTERS WORSE, THIS OCCURRED DURING A POURING RAINSTORM & IN A CONSTRUCTION ZONE. I PULLED OVER AND TURNED OFF IGNITION. I WAS ABLE TO RESTART THE VEHICLE. IT THEN SHUT DOWN REPEATEDLY EVERY 2 MILES. THE ONLY WAY TO RESTART WAS TO PULL OVER AND TURN OFF THE IGNITION. I GIMPED IT TO THE CAR DEALER. NOW HAVE A $700 BILL TO FIX THE AIRFLOW MODE DOOR ACTUATOR AND THE MOTOR COOLING PUMP. WE WERE TOLD THERE WAS A SHORT THAT WAS KEEPING THE COOLING PUMP FROM WORKING. THUS THE ENGINE WAS OVERHEATING AND SHUTTING OFF. HAVING READ SIMILAR COMPLAINTS, I AM CONCERNED THAT THIS IS A COMMON ISSUE WITH THIS VEHICLE. *TR

I WAS DRIVING MY 2008 MERCURY MARINER HYBRID WHEN THE STOP SAFELY LIGHT CAME ON AND THE CAR DIED INSTANTLY. I WAS ON THE HIGHWAY DRIVING 55 MPH AND IT WAS EXTREMELY DANGEROUS TO HAVE RAPID DECELERATION AT THAT TIME. I WAS BARELY ABLE TO PULL MY CAR OVER TO THE SIDE IN A SAFE MANNER. I TURNED OFF THE CAR, RESTARTED AND PROCEED TO GET ON THE HIGHWAY AGAIN. IT HAPPENED THREE TIMES. NEEDLESS TO SAY, I DO NOT FEEL SAFE DRIVING MY VEHICLE ANYWHERE AT THIS POINT IN TIME. *TR

FAILURE OF ABS BRAKES ON 2008 MERCURY MARINER HYBRID. THIS HAS HAPPENED TO MY CAR TWICE. SUMMER OF 2009 AND THE SUMMER OF 2010. BOTH TIMES I HAVE HAD TO REPLACE THE MASTER BRAKE CYLINDER. SYMPTOMS INCLUDE INCONSISTENT BRAKING RESPONSE AND LOSS OF BRAKE FLUID. DRIVER EXPERIENCES OVERLY SHARP BRAKING AND A "GRABBING" SENSATION AS WELL AS VERY SOFT BRAKING AND "COASTING" SENSATION ALMOST AS IF THERE ARE NO BRAKES OR VERY LITTLE BRAKING. IT IS VERY HARD TO DRIVE SAFELY IN THIS CONDITION. BOTH TIMES, REPAIR INCLUDED REPLACING THE MASTER CYLINDER WITH A $1500 BILL. THIS RESULTED IN $3000 IN REPAIR COSTS TO AVOID CONTINUING TO DRIVE THE VEHICLE IN AN UNSAFE CONDITION. THE MASTER BRAKE CYLINDER SHOULD NOT HAVE FAILED ONCE ON A 2008 CAR MUCH LESS TWICE AND THE DEALERSHIP HAS AS MUCH TOLD ME THEY FEEL THIS MAY BE A SYSTEM DESIGN FLAW THAT NEEDS CORRECTING THROUGH RECALL. *TR

IN A HARD-BRAKING SITUATION, BRAKES FAILED - NO DISCERNIBLE DECELERATION AT ALL, PUSHING HARDER THAN I'VE EVER HAD TO BEFORE. THIS MADE FOR REAR-ENDING THE GUY AHEAD OF ME. FORENSICS INVESTIGATOR W/ MECH FOUND ODB DTCS SHOWED ONLY P0A8D AND B1318 - ONE OF WHICH SHOWS A LOW VOLTAGE TO ABS SYSTEM. MULTIPLE REPORTS OF THIS WITH ESCAPE HYBRID OWNERS. I WONDER IF IT IS RELATED TO THE FORD FUSION HYBRID FAILURES? THIS OCCURRED AT 10-15 MPH. WHAT HAPPENS AT 60? LOCAL DEALERSHIP DECLARES "YOUR BRAKES CHECK OUT FINE AND THERE'S NO EVIDENCE OF BRAKE FAILURE." REALLY? HOW ABOUT THAT RADIATOR AND GRILL THAT NEED REPAIR AND THAT QUARTERPANEL STICKING OUT OF THE RIGHT SIDE? EVIDENCE ENOUGH? I'D LIKE TO SEE THIS ISSUE ROOT-CAUSED BEFORE SOMEBODY GETS SERIOUSLY HURT. *TR

2008 MARINER HYBRID / 67000MILES. ENGINE FAILURE. WAS ABLE TO LIMP OFF HIGHWAY. AFTER WAITING SEVERAL MINUTES CAR RESTARTED AND WAS ABLE TO DRIVE APPROX. 5 MILES BEFORE IT SHUT OFF AGAIN. DROVE TO DEALER WITH SEVERAL SHUTDOWNS. DEALER STATES CAR NEEDS ELECTRONIC COOLING PUMP AND CHT SENSOR AT A COST OF $1275.00. CAR IS STILL SITTING IN DEALERSHIP WAITING FOR MY DECISION TO REPAIR OR NOT. CAR WAS NOT ABUSED. MOSTLY ONLY ONE PASSENGER. CAR WAS SERVICED REGULARLY AS PER SPECS AT DEALERSHIP. *TR

SECOND UNWARNED TOTAL SHUT-DOWN OF ALL POWER ON ROADWAY - THIS ONE JUST 17 DAYS AFTER REPAIRS AND REPROGRAMMING BY FORD DEALERSHIP FOLLOWING FIRST INSTANCE, WHICH CUT GAS ENGINE AND ELECTRIC MOTOR POWER WHILE TRAVELING ON LOS ANGELES FREEWAY. THIS POWER SHUT-DOWN OCCURRED WHILE TRYING TO PULL FROM PARALLEL PARK SPOT ONTO BUSY BLVD - LOST ALL POWER 2 FEET INTO TRAFFIC, ABLE TO ROLL BACK INTO CURB BEFORE TRAFFIC REACHED ME AROUND SEMI-BLIND CURVE. AFTER THE FIRST IN-USE FAILURE ON 5-17-10, I SIMULTANEOUSLY REPORTED THE MALFUNCTION TO FORD CUSTOMER RELATIONS (CASE# 1432331380), AND PRESENTED THE VEHICLE FOR REPAIR TO CERRITOS [THE FOLLOWING QUOTES FROM TEXT OF SERVICE RECORD]; TECH PERFORMED `EEC TEST, REVEALING FAULT-CODES: B1239, P1A0C AND P0562. THE TECH ALSO "FOUND TSB (TECH SERVICE BULLETIN) 07-25-12 WITH CONCERN RESOLUTION" & HE "CONTACT[ED] FORD TECHNICAL SERVICE HOTLINE WITH CONCERN." THE TECH "REPLACED THE AUXILIARY AIRFLOW MODE DOOR ACTUATOR AND REPROGRAMMED THE TRACTION BATTERY CONTROL MODULE TO LATEST CALIBRATION 8M64-10B687-AG. FINAL EEC TEST PASSED." I WAS ALSO INFORMED THAT THE PART NUMBER FOR THE REPLACEMENT `AIRFLOW MODE DOOR ACTUATOR' DIFFERED FROM ORIGINAL, SO THE COMPONENT HAS APPARENTLY BEEN RE-DESIGNED - BUT NEITHER MY WIFE NOR I HAVE RECEIVED WARNINGS FROM FORD THAT UPDATES/REPAIRS WERE RECOMMENDED ON EITHER OF OUR 2008 MARINER HYBRIDS. THIS ORIGINALLY SMELLED LIKE A `SILENT RECALL' TO ME...BUT THIS DOESN'T EVEN RATE AS A `RECALL', BECAUSE THE WORK PERFORM

ON-FREEWAY GAS ENGINE/ELECTRIC MOTOR SHUT-DOWN. DRIVING IN MORNING RUSH-HOUR TRAFFIC APPROXIMATELY 15 MINUTES AFTER COLD START IN 60-DEGREE WEATHER, BOTH THE GASOLINE ENGINE AND THE ELECTRIC MOTOR PROPULSION SYSTEMS SHUT-DOWN TOGETHER WITHOUT PRIOR WARNING WHILE THE VEHICLE WAS IN MOTION - "STOP SAFELY NOW" WAS THE `TOO-LITTLE-TOO-LATE' INFO ON THE INSTRUMENT PANEL. NEITHER POWER MODE WOULD RESTART WITH TRANS IN NEUTRAL (I REFUSED TO TRY CYCLING IGNITION KEY TO OFF, AND RISK STEERING LOCK). FORTUNATE TO COAST ONTO SHOULDER, WHERE I HAD TO MOVE GEAR SELECTOR TO PARK, TURN IGNITION KEY FULL-OFF AND THEN BACK TO START, AT WHICH TIME NORMAL OPERATION RESUMED. TOTAL LOSS OF BOTH POWER SOURCES WHILE IN-USE ON A FREEWAY ' AND UNABLE TO RE-ACTIVATE WITHOUT SHIFTING TRANSMISSION INTO PARK IS ABSOLUTELY INEXCUSABLE AND UNACCEPTABLE! *TR

I HAVE A 2008 MERCURY MARINER HYBRID 4 WHEEL DRIVE. ON OCCASION THE STEERING WILL LOOSE POWER ASSIST WHILE TURNING. THE LOSS OF POWER LASTS FOR A FEW SECONDS BEFORE THE POWER ASSIST RETURNS. THIS PROBLEM IS DANGEROUS AS I HAVE TO COMPENSATE FOR THE LOSS OF STEERING ASSIST BY TURNING THE STEERING WHEEL HARDER, THEN WHEN THE POWER ASSIST RETURNS THE VEHICLE TURNS MORE THAN I WANT BECAUSE THE WHEEL IS EASY TO TURN AS I AM APPLYING A LOT OF PRESSURE TO THE STEERING WHEEL. THE DEALER AND FORD HAS NOT BEEN ABLE TO DETERMINE THE PROBLEM OR SUGGEST A FIX. *TR