2005 Mercury Grand Marquis complaints

DRIVING DOWN A ROADSIDE AND LIGHTS SUDDENLY WENT OFF, BUT I WAS ABLE TO USE HIGH BEAMS. CHECK IT OUT THE NEXT DAY AND WERE WORKING FINE. PROBLEM CAME UP A YEAR LATER, AGAIN, IT RESOLVED ITSELF. *JS HAPPENED A THIRD TIME RECENTLY AND IT STILL OUT.

SUDDEN ACCELERATION. THE CAR DID THIS AFTER STARTING IT IN THE DRIVEWAY. UPON PLACING THE CAR IN DRIVE THE CAR ACCELERATED BURNING RUBBER IN THE DRIVEWAY. HAD TO STAND ON BRAKES AND TURN IGNITION OFF TO STOP CAR. THE SECOND INCIDENCE HAPPENED WHILE BRAKING FOR A RED LIGHT, I HAD TO SHIFT CAR INTO NEUTRAL TO STOP CAR. UNSURE OF MILEAGE IN THIS INSTANCE. MOST RECENTLY WHILE IN SOUTH CAROLINA I WAS SITTING AT A RED LIGHT WITH MY FOOT ON THE BRAKE THE CAR SUDDENLY ACCELERATED AND I HAD TO SHIFT TO NEUTRAL TO AVOID REAR ENDING CAR IN FRONT OF ME. (MILEAGE 60,000). *TR

HIGH AND LOW BEAM HEADLIGHTS FAILED WHILE DRIVING AT HIGH SPEED ON DARK 2 LANE HIGHWAY IN UPSTATE NY. FUMBLED WITH LIGHT CONTROLS UNTIL BY RANDOM CHANCE DISCOVERED THAT BY HOLDING "FLASH TO PASS" STALK BACK, HIGH BEAMS COULD BE ACTIVATED. MADE IT HOME STEERING WITH THE RIGHT HAND AND HOLDING FLASH TO PASS WITH LEFT, BLINDING ONCOMING DRIVERS WITH THE HIGH BEAMS ALL THE WAY. THIS IS AN INTERMITTENT PROBLEM IN THE LIGHTING CONTROL MODULE (LCM) THAT CAN SOMETIMES BE CURED BY KICKING THE LCM, WHICH IS LOCATED UNDER THE DASHBOARD ABOVE THE ACCELERATOR PEDAL. HARD TO DO AT NIGHT, ON A DARK ROAD, AT HIGH SPEED, IN TRAFFIC, WHILE HOLDING THE FLASH TO PASS STALK WITH THE LEFT HAND AND STEERING WITH THE RIGHT HAND. THIS INTERMITTENT LIGHT FAILURE OCCURRED AGAIN THE WEEK OF MAY 25, 2014. THIS VEHICLE SHOULD NOT BE DRIVEN AT NIGHT AND SHOULD BE RECALLED IMMEDIATELY BEFORE SOMEONE GETS KILLED. *TR

LOST HEADLIGHTS. LIGHTING CONTROL MODULE FAILED. IT WAS DARK AND I WAS OUT OF STATE, APPROXIMATELY 325 MILES FROM HOME. I STAYED IN VA AND RETURNED HOME IN NY STATE THE NEXT DAY DURING DAYLIGHT HOURS. I TRAVELED THROUGH A MANDATORY "HEADLIGHT ONE ZONE" ON ROUTE 15 IN MARYLAND. I TRAVELED THROUGH CONSTRUCTION ZONES IN PA ON I81, WHERE HEADLIGHTS ARE REQUIRED TO BE ON. APPROXIMATELY TWO WEEKS EARLIER I RECEIVED A LETTER FROM FORD(CUSTOMER SATISFACTION PROGRAM 14N01) NOTIFYING ME THAT THIS FAILED PART WAS NOW PART OF AN EXTENDED WARRANTY. PROBLEM IS THAT THE PART IS NOT AVAILABLE AND FORD MOTOR CO. CANNOT TELL ME WHEN IT WILL BE AVAILABLE. THIS SHOULD HAVE BEEN A SAFETY RECALL. IMAGINE AN UNSUSPECTING DRIVER, DRIVING AT NIGHT ON A TWO LANE COUNTRY ROAD WHEN THIS PART FAILS. IF THIS DRIVER IS GOING AROUND A CORNER, THE CAR WOULD ALMOST CERTAINLY LEAVE THE ROAD AND CRASH. *TR

WE WERE DRIVING AND ALL OF THE SUDDEN THE HEAD LIGHTS WENT OUT RANDOMLY. WE TRIED TO TURN THE SWITCH THE OTHER WAY AND BACK AND FORTH BUT THAT DID NOT WORK. THE ONLY TIME THE LIGHT WORK IS IF YOU HOLD THE HIGH BEAM SWITCH TOWARDS YOUR BODY MAKING IT VERY DANGEROUS TO DRIVE. SOMETIMES THEY COME ON WHEN YOU FIRST TURN THE CAR ON AND THEN TURN OFF AGAIN WITHIN MINUTES. *TR

STARTED CAR AND THE AIR BAG STARTED FLASHING THEN STAYED ON. THIS SAME PROBLEM REOCCURS EVERY TIME I START THE CAR. *JS

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT RECEIVED A NOTICE FOR A MANUFACTURER'S RECALL AND WAS INFORMED THAT THE PART COULD NOT BE REPLACED IF HE WAS NOT EXPERIENCING A FAILURE BUT FELT THAT IT SHOULD BE REPLACED BEFORE A FAILURE OCCURRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/22/14*CN

AT ABOUT 8 PM, I WAS DRIVING ON AN INTERSTATE IN HEAVY TRAFFIC WHEN THE HEADLIGHTS WENT OUT. I WAS ABLE TO PULL OFF THE INTERSTATE. I TURNED THE HEADLIGHT SWITCH ON AND OFF, BUT THE HEADLIGHTS DID NOT COME BACK ON. AFTER A FEW MINUTES, THE HEADLIGHTS JUST CAME BACK ON. I TURNED ON MY BLINKER TO GET BACK ON THE INTERSTATE AND THE HEADLIGHTS WENT OFF AGAIN. MY HUSBAND AND I SWAPPED SEATS AND HE TOOK OVER THE DRIVING. THE LIGHTS CAME BACK ON AND HE PULLED ONTO THE INTERSTATE. THE LIGHTS WENT OFF AGAIN AND AS LONG AS HE PULLED THE BLINKER TOWARDS HIM, THEN WE HAD BRIGHT LIGHTS. WHENEVER HE RELEASED THE BLINKER, THE LIGHTS WENT OUT. AFTER DRIVING FOR ABOUT 10 MINUTES WITH THE BRIGHT LIGHTS ON, THE DIM HEADLIGHTS CAME BACK ON AND STAYED ON FOR THE NEXT HOUR AS WE DROVE HOME. HE WAS TOLD AT A FORD DEALERSHIP THAT IT WAS THE LIGHT SWITCH, SO HE REPLACED THE SWITCH. THE NEXT NIGHT THE HEADLIGHTS WENT OFF AGAIN. I PULLED OFF THE ROAD FOR A FEW MINUTES AND THE LIGHTS CAME BACK ON AND STAYED ON UNTIL WE GOT HOME ABOUT 20 MINUTES LATER. WE HAVE NOT DRIVEN THE CAR AT NIGHT SINCE THEN. WE HAVE SINCE LEARNED VIA THIS SITE THAT THERE IS A PROBLEM WITH THE LIGHT CONTROL MODULE. THE SERVICE MAN IN THE FORD PARTS DEPARTMENT SAID IT WAS HIS EXPERIENCE THAT WHEN THIS HAPPENED IT WAS THE LIGHT SWITCH. SO WE SPENT $137 ON A PART THAT WE DID NOT NEED. *TR

THE LIGHTS WERE ON IN NORMAL MODE WHEN I HEARD A CLICK AND THEY SUDDENLY CUT OUT. I WAS DRIVING SLOWLY IN TOWN AND WAS ABLE TO PULL OVER; I DISCOVERED THAT I COULD HOLD THE TURN SIGNAL CONTROL SIGNAL FOR THE PASSING BRIGHTS AND GET LIGHT; OTHERWISE NO LIGHTING WOULD TURN ON REGARDLESS OF ATTEMPTS TO CHANGE THE LIGHTING MODE AND RESTARTING THE CAR. EVENTUALLY THE LIGHTS CAME BACK DAYS LATER, BUT HAVE CONTINUED TO CUT OUT INTERMITTENTLY EVER SINCE. THIS IS A MAJOR SAFETY HAZARD AS THERE IS NO PREDICTING THE FAILURE, AND THE BRIGHTS ARE NOT GOOD TO HAVE TO HOLD TO USE. *JS

HEADLIGHTS SHUT OFF IN DARK. *TR

MY HEAD LIGHTS STARTED GIVING ME THIS PROBLEMS ON APRIL 1 2014 THEY WON'T STAY ON SO I HAVE TO HOLD MY HIGH BEAM SWITCH SO I CAN DRIVE USING MY HIGH BEAMS SOMETIMES MY HEADLIGHTS DO CONE ON BUT VERY RARELY I HAVE READ BLOGS AND I'M NOT THE ONLY ONE HAVING THIS PROBLEMS. *TR

DRIVING ALONG AT NIGHT WHEN HEADLIGHTS WENT OUT. TRIED ALL SWITCH POSITIONS WITH NO RESULTS. EVENTUALLY FOUND THAT I COULD GET LIGHTS ON BY PULLING AND HOLDING THE HIGH BEAM LEAVER. THIS PROBLEMS HAPPENS WITHOUT ANY WARNING. I AM NO LONGER DRIVING THIS VEHICLE AT NIGHT UNTIL I GET IT REPAIRED. *TR

I WAS DRIVING ALONG WHEN MY TIRE BLEW OUT. THE CAR SPUN INTO TRAFFIC AND HIT A WALL AND GUARD RAIL BUT DID NOT HIT ANY CARS. MY WHOLE FRONT END WAS SMASHED IN AND LONG THE ONE SIDE OF THE CAR SCRAPPED UP. THE AIR BAGS DID NOT DEPLOY!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

AT START UP I NOTICED THE AMBER AIR BAG LIGHT STAYS ON - THEN I RESTARTED THE CAR AND READ AIR BAG LIGHT BLINKING 3 AND 4 TIMES. TOOK THE CAR TO MECHANIC, AFTER TESTING WITH SOME SORT OF COMPUTER HE FOUND OUT THAT THE PASSENGER SIDE SEAT BELT PRETENSIONER WAS BAD AND NEEDS REPLACEMENT. *TR

THE HEADLIGHTS WILL SUDDENLY GO OFF AND WON'T COME BACK ON. EVENTUALLY, THE LIGHTS WILL COME BACK ONLY TO GO OFF AGAIN. I SEARCHED THE INTERNET AND FOUND NUMEROUS INSTANCES OF THIS HAPPENING TO THIS MAKE AND MODEL YET, THERE IS NO RECALL. *TR

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED WHILE TRAVELING VARIOUS SPEEDS, THE HEADLIGHTS SUDDENLY FAILED TO FUNCTION. THE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 97,000. UPDATED 05/12/14 MA THE CONSUMER RECEIVED A LETTER FROM FORD, STATING THE LCM WOULD BE REPLACED ON MAY 6, 2014. UPDATED 05/15/14

WHILE DRIVING AT NIGHT, THE HEADLIGHTS WILL SUDDENLY GO OUT. TAIL LIGHTS AND OTHER LIGHTS CONTINUE TO WORK. I DO NOT KNOW WHAT MAKES THEM COME BACK ON SOME TIME LATER. I CAN MAKE THE HIGH LIGHTS COME ON BY HOLDING THE HIGH LIGHT, (TURN SIGNAL) LEVER TOWARD ME THIS TOO IS DANGEROUS BECAUSE I AM BLINDING ONCOMING DRIVERS. THIS IS CERTAINLY A SERIOUS SAFTY ISSUE. *TR

I DRIVE ON THE HIGHWAY FROM TO WORK. DURING THE WINTER MONTHS, IT IS DARK AT 6 AM. THIS MORNING, AS I USUALLY DO, THE LIGHT SWITCH WAS ON AND IT WAS ON LOW BEAMS. SUDDENLY, THE HEADLIGHTS WENT OUT. I PULLED OVER AND STOPPED. THE SIDE MARKERS AND THE PARKING LIGHTS WERE ON. I SAT FOR A FEW MINUTES TO DECIDE HOW TO GET HOME WITH NO LIGHTS. THEN THE HEADLIGHTS CAME BACK ON. I TOOK A CHANCE, THEY REMAINED ON, THAT DAY. IT WOULD OCCUR PERIODICALLY THEN DAILY, SOMETIMES TWO (2) TO THREE (3) TIMES ON THE DRIVE TO WORK. *TR

WHILE DRIVING MY 2005 MERCURY GRAND MARQUIS AT APPROX 8:00 PM, MY LIGHTS WENT OUT WHILE I WAS DRIVING AND I TRIED TO TURN THE LIGHTS OFF AND ON AGAIN, BUT THEY WOULD NOT COME BACK ON. I WAS ABOUT 1 MILE FROM MY HOME NEAR MY SUBDIVISION ENTRANCE AND I HAD TO DRIVE THE REST OF THE WAY HOME WITHOUT MY LIGHTS. LATER, AFTER RESEARCHING THE PROBLEM, I FOUND THAT YOU CAN USE THE FLASH TO PASS HIGH BEAMS IF THIS SHOULD OCCUR. THE SAME PROBLEM OCCURRED OFTEN AFTER THE INITIAL OUTAGE AND I REPLACED THE LCM. THE REPLACEMENT LCM IS HAVING THE SAME ISSUE. I CANNOT UNDERSTAND WHY YOU DO NOT THINK THAT THIS IS A PROBLEM THAT DOES NOT REQUIRE A RECALL. IT IS DANGEROUS TO THE DRIVER AND OTHER MOTORISTS AS WELL. *TR

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT RECEIVED A NHTSA RECALL CAMPAIGN ID NUMBER 13V385000 (STEERING); HOWEVER, THE CONTACT WAS NOT ABLE TO HAVE THE VEHICLE SERVICED BECAUSE THE PART WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BE AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THERE ARE NO FAILURES AT THIS TIME. *TR

HEADLIGHTS WENT DARK WITHOUT WARNING AND WOULD NOT WORK REGARDLESS OF SETTING. I COULD ONLY GET HIGH BEAMS IF I HELD THE DIRECTIONAL LEVER UP. VERY SCARY. ALMOST RESULTED IN ACCIDENT!!!!! *TR

2005 MERCURY GRAND MARQUIS. CONSUMER WRITES IN REGARDS TO UNAVAILABLE PARTS TO COMPLETE STEERING SHAFT RECALL NOTICE. *SMD

THE HEADLIGHTS TURN OFF RANDOMLY. THE RUNNING LIGHTS STAY ON BUT THE NORMAL HEADLIGHTS WILL GO OFF RANDOMLY AND THEN COME BACK ON SEVERAL TO TENS OF MINUTES LATER. I CAN HEAR A CLICKING SOUND WHEN THE LIGHTS DO GO OFF AND BACK ON. WHEN THE LIGHTS DO GO OFF, I CAN HOLD THE HIGH BEAMS ON IF I HOLD THE STICK TOWARD ME. SOMETIMES INITIATING A TURN SIGNAL WILL CAUSE THE HEADLIGHTS TO COME BACK ON. *TR

WHILE DRIVING THE VEHICLE,SUDDENLY THE HEADLIGHTS WENT OUT. I PARKED FOR A WHILE, THEN I TURNED IT ON AND THE LIGHTS CAME ON. NOW THE LIGHTS GO OFF SOMETIMES, WHILE DRIVING ,AND I HAVE TO HOLD THE LEVER BACK TOWARDS ME, TO HAVE THE HIGH BEAMS ON UNTIL I REACH MY DESTINATION. THIS IS VERY UNSAFE. I DON'T REALLY DRIVE AS MUCH AT NITE, AND I COME HOME EARLY, BEFORE IT IS DARK. THANK YOU. *TR

SIMILAR TO EVENTS AS PUBLISHED IN NHTSA ACTION NUMBER PE08066, I WAS DRIVING ON THE INTERSTATE AT NIGHT AND THE HEADLIGHTS SUDDENLY WENT DARK. NO WARNING, JUST WENT OUT. PULLED OFF ONTO SHOULDER AND COULD NOT AVOID SLIDING OFF THE ROAD - VERY DANGEROUS. FINALLY FIGURED OUT IF YOU PULL THE TURN SIGNAL LEVER ALL THE WAY TOWARDS YOU IT WILL TURN THE BRIGHT HEADLIGHTS ON, BUT YOU HAVE TO HOLD IT ON POSITION .. IF YOU LET GO THE HEADLIGHTS GO BACK OUT. THE PROBLEM IS INTERMITTENT AND APPEARS WITHOUT WARNING. 1000'S OF COMPLAINTS ABOUT THIS SAME ISSUE ALL OVER THE INTERNET - SO I CAN'T BELIEVE THE AGENCY CLOSED THE ORIGINAL INVESTIGATION?? WHAT COULD BE MORE DANGEROUS THAN LOSING YOUR HEADLIGHTS AT NIGHT?? THERE SHOULD BE AN IMMEDIATE RECALL FROM FORD MOTOR CO. ON THIS ISSUE! MY LOCAL FORD DEALER AND COMMUNICATIONS TO FORD MOTOR CO. HAVE PRODUCED NO HELP. THIS IS APPROXIMATELY A $700 REPAIR AT THE DEALERSHIP FOR A PROVEN DEFECTIVE "LIGHTING CONTROL MODULE". THIS IS A "SAFETY-RELATED" ISSUE IF THERE EVER WAS ONE! *TR

I HAD JUST GOT BACK ON I-75 NORTH, WHEN BOTH HEADLIGHTS WENT OUT AT ONCE! HALF AN HOUR LATER THEY CAME BACK ON! SINCE THEN, THE LAST 2 WEEKS IT HAS HAPPENED 3 TIMES, UNTIL TONIGHT WHEN IT HAPPENED 3 TIMES IN LESS THAN A 10 MILE RADIUS. WHEN THIS HAPPENS, THE PARKING LIGHTS AND REAR LIGHTS ARE ON. THE HIGH BEAMS WILL ONLY WORK IF YOU HOLD THE FLASHING UNIT. I TALKED TO THE DEALERSHIP TODAY ABOUT IT, AND HE SAID IT SOUNDS LIKE MY LIGHT MODULE, WHICH RUNS ABOUT $700.00! THAT DOES NOT EVEN INCLUDE IF I WANT THEM TO DO A DIAGNOSTIC TEST ON THEM! THIS IS EXTREMELY DANGEROUS, ESPECIALLY AT HIGH SPEEDS! NOT EVEN COUNTING THE NUMEROUS TIMES I GET FLASHED, AS IF I DON'T ALL READY KNOW MY HEADLIGHTS ARE OUT! *TR

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, BOTH HEADLIGHTS FAILED TO ILLUMINATE WITHOUT WARNING. THE CONTACT MENTIONED THAT THE HIGH BEAM HEADLIGHT WAS NOT FUNCTIONING AND THE FLASH MODE HAD TO BE ENGAGED IN ORDER FOR THE CONTACT TO VIEW THE ROADWAY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION WHERE THE CONTACT WAS INFORMED THAT THE LIGHTING CONTROL MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 140,000.

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 13V385000 (STEERING) AND THE REQUIRED PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THERE ARE NO FAILURES AT THIS TIME.

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE LIGHTS INTERMITTENTLY TURNED ON AND OFF. THE CONTACT TOOK HIS VEHICLE TO AN INDEPENDENT MECHANIC WHERE THEY REPLACED THE LCM LIGHT CONTROL MODULE. THE MANUFACTURE WAS NOTIFIED AND STATED THAT THERE WAS NO RECALL FOR THE MAKE AND MODEL. THE CONTACT ALSO STATED WHILE DRIVING THE CRUISE CONTROL SUDDENLY MALFUNCTIONED SPONTANEOUSLY. THE CONTACT AGAIN TOOK TO VEHICLE TO A FORD DEALER WERE THEY STATED THERE WAS NOTHING WRONG WITH THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURE AGAIN STATED NO THERE WERE NO RELATED RECALLS FOR HIS YEAR, MAKE AND MODEL VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000 MILES.

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE CLIMATE CONTROL DIAL FAILED AND AS A RESULT HE WAS UNABLE TO ADJUST THE TEMPERATURE IN THE VEHICLE AND THE DIRECTION HE WANTED THE AIR TO BE DIRECTED TOO. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE HEATER BOX NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 39,000 AND THE CURRENT MILEAGE WAS 58,000. ..UPDATED 02-28-14 *BF UPDATED 03/14/2014 *JS

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V385000 (STEERING ) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN AUGUST OF 2013 AND FELT THAT REPAIRS SHOULD BE COMPLETED BEFORE JANUARY OF 2014. THE CONTACT MENTIONED THE VEHICLE WAS INSPECTED AND ADVISED THAT THE RECALL NEEDED TO BE PERFORMED BUT THE PARTS WERE NOT AVAILABLE. THERE ARE NO FAILURES AT THIS TIME.

I WAS DRIVING DOWN THE HIGHWAY WHEN MY LIGHTS SUDDENLY WENT OUT NOT COMING BACK ON. *TR

AT ANY GIVEN TIME THE LIGHTS JUST GO OUT AND I CAN ONLY SEE BY MANUALLY USING THE HIGH BEAM LIGHTS. THE LIGHTS WILL COME ON FOR A FEW MOMENTS THEN OUT THEY GO AGAIN. YOU CAN HEAR A CLICKING SOUND WHEN IT IS GOES OUT AND BACK ON. THIS IS EXTREMELY DANGEROUS ESPECIALLY SINCE I HAVE 3 CHILDREN IN MY VEHICLE AND ANY GIVEN TIME. *TR

THE HEADLIGHTS ON THE VEHICLE WENT OUT WHILE DRIVING ON THE HIGHWAY. PARKING LIGHTS STAYED ON AND FLASHERS WORKED ALLOWING TO GET THE CAR TO THE BREAK DOWN LINE. THIS HAS HAPPEN ABOUT 8-10 TIMES SINCE THE FIRST. IN CHECKING FOR A FIX, I FOUND THERE ARE A NUMBER OF COMPANIES OFFERING A REPAIR SOLUTION AND THIS LOOKS LIKE A COMMON AND DANGEROUS PROBLEM THAT OCCURS OFTEN. I NOTICED THIS HAS BEEN INVESTIGATED BEFORE BUT NOTHING DONE. HAVING YOUR HEADLIGHTS GO OUT SEEMS DANGEROUS ENOUGH TO ME. THE REPAIR PART TO DO IT YOURSELF IS SOLD FOR ABOUT $10. $125 + TO PURCHASE A REPAIRED LIGHTING CONTROL MODULE. MY FORD DEALER WILL REPLACE THE LCM FOR $650. *TR

WHILE DRIVING WITH HEADLIGHTS ON AT NIGHT THE HEADLIGHTS TURN OFF. AFTER STOPPING AND TURNING CAR OFF AND RESTARTING ENGINE THE HEADLIGHTS EVENTUALLY START WORKING AGAIN. HAPPENED MULTIPLE TIMES THE SAME NIGHT. *TR

THE LOW BEAM HEADLIGHTS FAILED WHILE DRIVING AT VARIOUS SPEEDS WITHOUT WARNING. I WAS FORCED TO DRIVE WITH THE HIGH BEAMS ILLUMINATED. THIS HAPPENS VERY FREQUENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. I CALLED THE DEALER. THEY SAID IT WAS NOT COVERED UNDER WARRANTY. HE SAID THE PART WOULD BE ABOUT $600, AND WITH LABOR ALL COST WOULD RUN ABOUT $800!THE VEHICLE WAS NOT REPAIRED THE CURRENT MILEAGE WAS 71,100. REMANUFACTURED LCM IS ABOUT $300 OR NEW ABOUT $500 FROM AN INDEPENDENT AUTO PARTS STORE. *TR

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE LOW BEAM HEADLIGHTS FAILED TO ILLUMINATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE HEADLIGHT MODULE WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 94,000. . ..UPDATED 12-30-13 *BF UPDATED 1/22/2014 *JS

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. WHILE DRIVING 55 MPH, THE CONTACT HEARD A CLICKING NOISE AS THE HEADLIGHTS FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION. THE CONTACT WAS INFORMED THAT THE LIGHTING CONTROL MODULE WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS FAILED WHILE DRIVING AT VARIOUS SPEEDS WITHOUT WARNING. THE CONTACT WAS FORCED TO DRIVE WITH THE HIGH BEAMS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 59,000 AND THE CURRENT MILEAGE WAS 70,000.

MY WIFE DROVE THE CAR A FEW MILES, AFTER DARK, AT NIGHT. THE HEADLIGHTS WERE FUNCTIONING FINE. THEY MADE A BRIEF STOP AND WHEN THEY DROVE THE CAR OFF AND OUT OF THE LIT PARKING LOT, THEY DISCOVERED THAT THE HEADLIGHTS WOULD NOT COME ON IN AUTOMATIC MODE OR MANUAL MODE. THE PARK LIGHTS WORKED AND ALSO THE DASH LIGHTS WORKED. IT WAS NOT TILL THEY RAN OUT OF STREET LIGHTS BEFORE THEY DISCOVERED THEY HAD A PROBLEM. I GOT ONLINE AND DISCOVERED THAT THIS IS A COMMON PROBLEM WITH FORD PRODUCTS OF THAT MODEL. IT IS A POOR DESIGN AND IF THE HEADLIGHTS GO OFF AT HIGHWAY SPEEDS, IT COULD BE DANGEROUS. THE PART THAT USUALLY FAILS IS A DEALER ITEM THAT LIST FOR OVER $500.00 . FORD HAS UPGRADED THE NEW PART, SO THEY KNOW THAT THERE IS A PROBLEM. *TR

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS FAILED WHILE DRIVING. THE CONTACT WAS FORCED TO DRIVE WITH THE HIGH BEAMS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 54,000. UPDATED 02/11/14*LJ THE CONTROL MODULE WAS REPLACED. UPDATED 02/20/14

LIGHTS WENT OFF WHILE DRIVING AT NIGHT. *TR

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V385000 (STEERING) AND ATTEMPTED TO HAVE THE VEHICLE REPAIRED BUT THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS FAILED SUDDENLY. THE DEALER WAS CONTACTED, WHO ADVISED THE CONTACT THAT THE HEADLIGHT MODULE POSSIBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 41,000 AND THE CURRENT MILEAGE WAS 42,105. UPDATED 12/4/13*CN

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THE HEADLIGHTS WOULD FAIL TO ILLUMINATE INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE MECHANIC STATED THE LIGHTING CONTROL MODULE WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 52,900.

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED UPON STARTING THE IGNITION, THE AIR BAG WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE FRONT PASSENGER'S SIDE SEAT BELT PRE-TENSIONER WAS REPLACED. THE FAILURE RECURRED ONE YEAR LATER, WHICH WOULD REQUIRE THE FRONT DRIVER'S SIDE SEAT PRE-TENSIONER TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT AND THEY INFORMED THE CONTACT THAT THE STEERING WHEEL AIR BAG MAY NOT DEPLOY SUFFICIENTLY IN THE EVENT OF A CRASH UNLESS THE REPAIR WAS PERFORMED. THE APPROXIMATE FAILURE MILEAGE WAS 94,300....UPDATED 11-12-13 *BF THE CONSUMER STATED THE FUNCTION OF THE SEAT BELT WAS NOT IMPAIRED BY THE FAILURE OF THE PRE-TENSIONER. ONLY THE FUNCTION OF THE AIR BAG WAS IMPAIRED. HOWEVER, TO REPLACE THE PRE-TENSIONER , THE ENTIRE SEAT BELT NEEDED TO BE REPLACED, WHICH WAS FUNCTIONING.

THE SEAT BELT WARNING AIR BAG LIGHT CAME ON AND WON'T GO OFF. IT HAPPEN BACK IN AUG 2011 AT 40,598 MILES NOW TWO YEARS LATER AT 53,631 SAME PROBELM AGAIN. I FILED A COMPLAINT THEN AND NOW ONCE AGAIN , WHEN ARE YOU PEOPLE GOING TO MAKE FORD FIX THESE CARS RIGHT. IF YOU LOOK AT ALL THE COMPLAINTS FILED CONCERNING THE SEAT BELT PROBELM IT WOULD SEEM TO ME THAT YOU ARE DOING ABSOULETY NOTHING EXCEPT LETTING THESE CAR MANUFACTURES GIVE US CONSUMER A BUNCH OF BS AND CHARGE US AND ARM AND LEG TO FIX SOME THING THAT SHOULDN'T BE FAILING THAT SOON. I MEAN COME ON IN 13,000 MILES AND IT FAILS AGAIN. IT WILL COST ME ANOTHER $450.00 TO FIX THE SAME PROBELM AND IF I DON'T THE AIR BAG SYSTEM WILL NOT WORK SO WHERE DOES THAT LEAVE ME???

WHILE DRIVING ON THE MASSACHUSETTS TURNPIKE AT NIGHT THE HEADLIGHTS SHUT OFF WITH NO WARNING, NOTICE OR ANYTHING. NEVER HAD THIS HAPPEN BEFORE. SCARED US TO DEATH!!! WE IMMEDIATELY TURNED THE SIGNAL TO PULL OVER TO THE SHOULDER AND THEN THEY CAME BACK ON. ABOUT 2 MINUTES LATER THEY WENT OFF AGAIN. MY BOYFRIEND PULLED OVER TO THE SHOULDER AND TURNED ON THE HAZARD LIGHTS AND SHUT THE CAR OFF. WE THEN TURNED THE CAR BACK ON AND HAD NO HEADLIGHTS, JUST MARKER LIGHTS. BUT, IF YOU HELD THE STICK FOR THE HIGH BEAMS YOU COULD USE THOSE. THEN THE LIGHTS MIRACULOUSLY CLICKED ON AND STAYED ON FOR THE REST OF THE WAY HOME. THIS HAS BEEN A CONTINUOUS PROBLEM. AFTER MUCH RESEARCH I HAVE FOUND OUT IT IS THE LIGHTING CONTROL MODULE. APPROXIMATELY A $650 PART AND ABOUT $200 FOR LABOR. I CONTACTED FORD MOTOR COMPANY AND THEY DO NOT FEEL THAT THIS IS A SAFETY ISSUE AND ARE GOING TO DO NOTHING ABOUT IT!!! REALLY!!!! I AM PART OF A WEBSITE AND I GET NUMEROUS EMAILS FOR PEOPLE THAT HAVE THE SAME PROBLEM. I AM AFRAID TO DRIVE AT NIGHT BECAUSE I NEVER KNOW WHEN THE LIGHTS WILL WORK OR NOT. I DON'T WANT TO BLIND PEOPLE DRIVING BEHIND THEM AND IT JUST REALLY SUCKS THAT FORD DOES NOT THINK THAT DRIVING DOWN THE ROAD AT NIGHT WITH NO HEADLIGHTS IS NOT A SAFETY CONCERN.... WHY DOESN'T THE FORD EXECUTIVE TRY DRIVING HOME IN THE DARK WITH MY CAR AND SEE HOW HE LIKES IT. THEN WE WILL SEE IF IT IS A SAFETY ISSUE OR NOT, HUH?? *TR

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED WHILE TURNING THE STEERING WHEEL, HE HEARD A GRINDING NOISE. THE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 13V385000 (STEERING). THE FAILURE MILEAGE WAS 40,000.

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE DRIVER'S SIDE SEAT BELT TENSIONER HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000.