WHILE DRIVING AT 40 MPH, THE VEHICLE SHIMMIED IN THE FRONT. THE VEHICLE WAS TAKEN TO THE DEALERSHIP, WHERE THE MECHANIC RE-BALANCED AND ALIGNED THE TIRES. THE PROBLEM STILL EXISTED AFTER BEING TAKEN TO AN INDEPENDENT MECHANIC. THIS WAS AN ON GOING PROBLEM SINCE THE BEGINNING OF PURCHASE. THE CONSUMER HAD AN ADJUDICATION TO TAKE THE VEHICLE BACK TO THE DEALERSHIP. *AK THE VEHICLE HAD BEEN BACK TO THE DEALER ON MANY OCCASIONS FOR THE SHIMMY IN THE FRONT. THE DEALERSHIP REPLACED ALL FOUR TIRES AND THE DRIVESHAFT ASSEMBLY. THE VEHICLE DEVELOPED AN OIL LEAK THAT WAS ALSO ONGOING, SO THE DEALER REPLACED THE OIL PAN/OIL PAN GASKET AND THE REAR MAIN CRANK SHAFT SEAL. THE IGNITION COIL ASSEMBLY HAD TO BE REPLACED AS WELL. WHEN THE WEATHER WAS COLD, THE HOOD WOULD NOT POP OPEN AND THE RIGHT FRONT DOOR DID NOT CLOSE PROPERLY. *SCC *JB
2001 Mercury Grand Marquis complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2001 record →
TURNING SIGNAL STARTED TO FLASHING REALLY FAST, TOOK VEHICLE TO DEALER AND REPAIRED UNDER WARRANTY. NOW OUT OF WARRANTY AND HAPPENING INTERMITTENTLY AGAIN. *NLM
WHEN DRIVING WITH REAR WINDOWS DOWN, AND INITIATING THE CONTROLS TO RETURN THE REAR WINDOWS TO THEIR "CLOSED" POSITION, UPON THE REAR WINDOWS REACHING THE TOP CLOSED POSITION, THE DRIVER SIDE FRONT WINDOW OPENS PARTIALLY OR MAY OPEN FULLY ON IT'S OWN. ALSO WHEN ATTEMPTING TO ROLL ALL WINDOWS UP AT THE SAME TIME, THE CIRCUITRY BECOMES OVERLOADED AND ALL WINDOWS STOP AND WILL NOT MOVE FOR ABOUT 3 TO 5 MINUTES UNTIL THE CIRCUIT TIMER RESETS. *NLM
THE STEERING WHEEL LOCKED AND THE VEHICLE DID NOT START. THE DEALER STATED THERE WAS NO PROBLEM. *JB
WHILE DRIVING, THE SWAY BAR BROKE WHICH CAUSED THE REAR END TO LOCK UP. *JB
THE AIR BAG LIGHT ILLUMINATED ON THE DASHBOARD. *JB
2001 MERCURY GRAND MARQUIS TRUNK CAUGHT ON FIRE IN THE MORNING. WASN'T USED THAT MORNING. CAUSE OF FIRE UNKNOWN. *JB
CONSUMER WAS TRAVELING THROUGH A PARKING LOT AT APPROXIMATELY 10-15 MPH. THE CONSUMER SWERVED TO AVOID ANOTHER VEHICLE AND COLLIDED WITH A POST. THE DRIVER'S AIR BAG DEPLOYED CAUSING INJURY TO CONSUMER'S FACE THAT REQUIRED STICHES. *NLM
MERCURY GRAND MARQUIS 2001 WITH PEDAL ADJUSTER RAISED IN UP POSITION CAUSES THE CAR TO HAVE A BURNING BRAKE SMELL. WHEN THE PEDALS ARE IN A RASIED POSITION, AND THE CAR IS DRIVEN FOR 30 TO 60 MINUTES, THE SMELL IS THAT OF BURNING BRAKES. DEALER HAS CHECKED ONCE AND CANNOT FIND THE PROBLEM.
CONSUMER STATED THE VEHICLE EXPERIENCED SUDDEN ACCELERATION ON NUMEROUS OCCASIONS. THE ACCELERATION STOPPED BY ITSELF ON ATTEMPTS TO STOP THE ACCELERATION. WHEN ON CRUISE GOING UP A HILL, THE VEHICLE WOULD ACCELERATE RAPIDLY WHEN HOLDING THE ACCELERATOR UP.*SCC *JB
CONSUMER STATED THERE WAS A RATTLING NOISE COMING FROM THE ENGINE WHEN COLD, DEALER INFORMED CONSUMER THE TIMING GEAR NEEDED TO BE REPLACED, ALSO THE DASHBOARD VIBRATED, HOWEVER DEALER STATED NOTHING WAS WRONG, THE TRIM PANEL WAS LOOSE ON THE DOOR, THE LEFT FRONT DOOR CLOSED TOO HARD, THE VEHICLE WOULD LEAN TO THE LEFT AND THERE WAS A NOISE COMING FROM THE FRONT OF THE VEHICLE WHEN TURNING A CORNER, DEALER REPLACED THE FRONT FRAME SUPPORTS, THE INSTRUMENT CLUSTER WAS SCRATCHED, THE STEERING COLUMN TRIM WAS REPLACED, THE RADIO HAD A POOR RECEPTION, THERE WAS A PULSATION COMING FROM THE BRAKES, HOWEVER THE DEALER COULD NOT DUPLICATE THE PROBLEM. PH *JB
FOR ABOUT A MONTH, BEEN HAVING PROBLEMS WITH 2001 MERCURY MARQUIS. IT WOULD START, DIE, START DIE, ETC. THE PROBLEM BECAME WORST AND I TOOK IT FOR SERVICE. WAS TOLD THAT THE FUEL INJECTORS WERE DIRTY AND THAT THE INJECTOR MOTOR WAS NOT WORKING CORRECTLY. THAT THE FUEL INJECTOR SHOULD HAVE BEEN CLEANED AT 30,000 MILES. I SAID THAT IT WAS NOT LISTED IN MY SERVICE MANUAL. THE SERVICE MANAGER KNEW THAT BUT AGAIN STATED THAT IT SHOULD HAVE BEEN DONE AT 30,000 MILES. ABOUT 15 MINUES LATER ANOTEHR MERCURY MARQUIS CAME IN WITH THE SAME PROBLEM. THE NEXT DAY AT WORK I LEARNED THAT A FRIEND WAS HAVING THE SAME PROBLEM WITH HER MERCURY MARQUIS. SO DID FORD FORGET TO LIST FUEL INJECTOR CLEANING IN THE SERVICE MANUAL? DT
THE VEHICLE WAS HIT IN THE FRONT CENTER YET THE AIR BAGS DID NOT DEPLOY WHICH CAUSED INJURIES TO THE CONSUMER. THE DEALER HAS BEEN NOTIFIED. *TS *NLM
REAR BRAKES LOCK UP DURING A PANIC STOP AT 45-50 MPH, TIRES WERE THUMPING AND VEHICLE PULLS TO EITHER SIDE. DEALER EXAMINED VEHICLE AND FOUND NO PROBLEM. TS *JB *DT
WHILE BACKING OUT OF A PARKING LOT THE VEHICLE SUDDENLY ACCELERATED WITHOUT PRIOR WARNING. CAUSING DAMAGE TO THE VEHICLE. THE DEALERSHIP IS AWARE OF THE PROBLEM. MR
THE CONSUMER STATED THAT THE AIRBAG IN THE STEERING WHEEL, DID NOT DEPLOY. CONSUMER SAID THAT ANOTHER VEHICLE HAD PULLED OUT IN FRONT OF HIM IN A PARKING LOT, IN WHICH HE COULDN'T STOP THE VEHICLE IN TIME ENOUGH. THE CONSUMER SUSTAINED CHEST INJURIES. *SCC
CONSUMER WAS INVOLVED IN A FRONTAL ACCIDENT. THE DRIVER SIDE AIR BAD DID NOT DEPLOY BUT THE PASSENGER SIDE AIR BAG INFLATED. THE RIGHT AIR BAG WAS REPLACED. THE SEAT BELT LEFT BAD BRUISES ACROSS THE CHEST OF CONSUMER. GOING 30 TO 35 MPH, CONSUMER WAS THROWN INTO THE STEERING WHEEL. A NEW SEAT BELT WAS INSTALLED ON THE DRIVERS SIDE AND IS OPERATING NORMALLY. *JG
BRAKE PEDAL AND ACELERATOR PEDAL ARE TO CLOSE TOGETHER AND ON THE SAME PLANE.TWICE ,THE CAR DEVELOPED A RUN AWAY CONDITION WHEN I APPLIED THE BRAKES,I WAS PUSHING ON THE BRAKES AND HITTING THE ACELERATOR AT THE SAME TIME.THE REAR TIRES WERE BURNING RUBBER.HAD TO PUT THE CAR IN NEUTRAL TO STOP THE CAR.BROUGHT THIS PROBLEM TO THE ATTENTION OF THE DEALER TO NO AVAIL. JUST DON`T TRUST THIS VEHICLE ANY MORE. NLM
WHILE DRIVING 45 MPH, VEHICLE SUDDENLY GAVE A JERK AND ENGINE DIED. CONSUMER WAS ABLE TO RESTART VEHICLE. CONSUMER FELT IF THIS HAPPENED ON HIGHWAY SOMEONE COULD HAVE BEEN KILLED. *AK THE VEHICLE HAS JERKED SEVERAL MORE TIMES SINCE THEN. THE DEALER CONDUCTED NUMEROUS TESTS BUT COULD NOT LOCATE THE CAUSE. THE ENGINE HAS NOT DIED SINCE THE FIRST INCIDENT. *JG
WHY ONE AIRBAG (RIGHT) DEPLOYED AND NOT THE DRIVERS AIR BAG. *AK
VEHICLE DEVELOPS MAJOR VIBRATION IN STEERING WHEEL AT 65+MPH GOING OVER LIGHTLY BUMPY AND HEAVILY BUMPY ROADS.........FEELS LIKE LOSING CONTROL OF VEHICLE......PROBLEM DUPLICATED DURING TEST DRIVE BY SENIOR MAINT MGR AT DEALERSHIP.......EXISTING TSB ON THIS ISSUE.....SERVICE WRITER AT DEALER CLAIMS OTHER THAN BALANCING WHEELS.....FORD HAS NOT COME UP WITH SOLUTION...THEY ARE WORKING ON IT.....VEHICLE NO LONGER DRIVABLE ON FREEWAYS OR AT HIGHWAY SPEED*AK
THREAD SEPARATED AND BLEW OFF LEFT FRONT TIRE. UPON EXAMINATION BY GOODYEAR TIRE DEALERS AND MYSELF IT WAS DETERMINED THAT THE RIGHT FRONT TIRE HAD SEPARATED TO THE POINT OF THREAD BLOW OFF IMMINENT. THE TWO REAR TIRES WERE DETERMINED TO BE IN THE MIDDLE STAGES OF THREAD SEPERATION AS THREAD HAD BUBBLES OF SEPERATION BEGGINING TO SHOW AND WOULD FAIL AT UNKNOWN TIME, BUT WOULD FAIL.*AK
AIR CONDITIONER FAN BEHIND GLOVE COMPARTMENT IS LEFT OPEN, AND CONSUMERS SCARF WAS SUCKED INTO FAN, CAUSING IT TO BECOME INOPERABLE. CONTACTED DEALER WHO WAS NOT WILLING TO DO ANYTHING.*AK *SLC
WHILE DRIVING VEHICLE AND UPON BACKING OUT OF DRIVEWAY CONSUMERS FOOT SLIPPED OFF GAS PEDAL, COULD NOT FIND BRAKE PEDAL TO STOP VEHICLE. CONSUMER HIT A PARKED VEHICLE.*AK CONSUMERS FOOT BECAME ENGAGED WITH THE LEDGE OF THE GAS PEDAL AS HE WAS ATTEMPTING TO PUT ON BRAKES WHILE BACKING OUT OF THE DRIVEWAY. *JG
WHEN APPLYING BRAKES TO COME TO A STOP, PEDAL GOES TO THE FLOOR. THIS ALSO HAPPENS DURING EMERGENCY BRAKING. DEALER STATED THIS WAS THE WAY THE VEHICLE WAS DESIGNED.*AK *TT
WHEN SHIFTING VEHICLE INTO REVERSE IT WOULD GO FORWARD A FEW FEET BEFORE GOING BACKWARDS. IF SHIFTING VEHICLE INTO NEUTRAL, IT WOULD GO FORWARD INSTEAD. DRIVER'S FOOT WAS NOT ON ACCELERATOR PEDAL. PROBLEM WAS INTERMITTENT. TAKEN VEHICLE TO DEALERSHIP.*AK DEALER PERFORMED TESTS WITH FORD SCAN TOOL AND THERE WERE NO PROBLEMS FOUND/CONCERN COULD NOT BE DUPLICATED. *TT
WHILE DRIVING IN SLEET AND SNOW STORM WINDSHIELD WIPERS FROZE AND STOPPED WORKING. WINDSHIELD WIPER BLADES WERER VERY THIN. CAUSE UNKNOWN. PLEASE ADD VIN. *AK
WHILE DRIVING IN SLEET AND SNOW DEFROSTER DOES NOT WORK PROPERLY. DEFROSTER CAN BE ON, BUT DOESN'T CLEAR WINDOWS. PLEASE ADD VIN. *AK
VEHICLE HAS NO TRACTION ON WET PAVEMENTS, CONSUMER STATES THAT THIS HAS ALMOST CAUSED 2 ACCIDENTS. *JG
CONSUMER STATED WHILE BACKING OUT AT 5 MPH, VEHICLE SUDDENLY ACCELERATED, CONSUMER WAS NOT ABLE TO STOP VEHICLE, AFTER ABOUT 100 FT VEHICLE HIT A BUILDING, THE VEHICLE WAS TOTALLED, NO INJURIES.*AK *YH
CRIUSE CONTROL FAILS TO DISENGAGE WHILE DRIVING AT HIGHWAY SPEED OF 65 MPH, CAUSING ACCIDENT AND TOTAL LOSS OF VEHICLE. *JG *AK
VEHICLE WAS INVOLVED IN A AIR BORNE POSITION/ ROLLOVERED AND A REAR ENDED ON THE PASSENGER'S SIDE WITH A SLIGHT FRONTAL DAMAGE. NEITHER AIR BAGS DEPLOYED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
WHEN VEHICLE IS DRIVEN ON WET PAVEMENT REAR WHEELS HAVE NO TRACTION. PLEASE GIVE ANY FURTHER DETAILS.*AK
WHEN SHIFTING FROM PARK TO REVERSE THE POWER TRAIN WILL LOCK UP OR GO INTO A SEVERE STRAIN SIMILAR TO BRAKES BEING LOCKED. OCCASSIONALLY THE CAR WILL SURGE FORWARD EVEN THOUGH THE TRANS INDICATOR IS IN THE REVERSE POSITION.
RIGHT AFTER IT RAINED AND THE HIGHWAY WAS WET I WAS DOING ABOUT 30 MPH AND PUT THE CAR IN PASSING GEAR TO PASS ANOTHER CAR, AND THE CAR WENT COMPLETELY OUT OF CONTROL.I LOST ALL TRACTION ON THE ROAD AND ALMOST WENT INTO A DITCH.THE VEHICLE HAS NO TRACTION ON WET PAVEMENTS.*AK
CONSUMER STATES THERE IS A PROBLEM WITH THE REAR TRACTION CONTROL, EVERY TIME THE PAVEMENT IS WET HE EXPERIENCES PROBLEMS AND HAS ALMOST BEEN IN 2 ACCIDENTS BECAUSE OF THIS PROBLEM.*JB
2001 GRAND MARQUIS HAS NO TRACTION ON WET PAVEMENTS FROM DEAD STOP. ON ALL 2002 GRAND MARQUIS THEY ADDED AS STANDARD EQUIPTMENT ALL-SPEED TRACTION CONTROL.FORD MOTOR CO. KNEW ABOUT THIS PROBLEM FOR YEARS.*AK
ADJUSTABLE BRAKE PEDAL IS WAY TOO CLOSE TO GAS PEDAL WHEN BRAKE PEDAL IS ALL THE WAY DOWN. CONTACTED DEALER, AND THE DEALER WASNOT WILLING TO DO ANYTHING.*AK
WHILE DRIVING ANY SPEED OR WHEN MAKING A TURN, CONSUMER COULD FEEL TIRES NOT ATTACHING TO ROAD AND MAKING VEHICLE SLIP, CONSUMER LOST CONTROL OF VEHICLE, CONSUMER HAD CONTACTED DEALER FOR TIRE SITUATION, BUT THEY COULD NOT FIX PROBLEM. MERCURY, GRAND MARQUIS, 2001.*AK. CONSUMER ALSO STATED THAT THE REAR SUSPENSION FEELS SOFT.(MICHELIN RADIAL F 123AP)*JB
WHEN DRIVING WHEEL DISC WILL CUT INTO TIRE VALVE AND CAUSE IT TO HAVE A SLOW LEAK. IF VALVE IS TOUCHED AIR WILL ESCAPE. PLEASE PROVIDE MORE INFORMATION.*AK
VEHICLE WOULD SUDDENLY ACCELERATE WHILE IDLING AT A STOP LIGHT/SIGN. HAD NO WARNING. WOULD NEED TO PRESS HARD ON BRAKES AND SHIFT/ TURN VEHICLE OFF. HAD BEEN TO DEALER AND MECHANIC WHO PLACED VEHICLE ON DIAGNOSTIC MACHINE. NOTHING WAS FOUND, EVEN AFTER BEING TEST DRIVEN.*AK
WHEN VEHICLE IS IDLING AT STOP SIGN, AT A RED LIGHT, IN GEAR WITH FOOT ON BRAKES, VEHICLE WILL START ACCELERATING. CONSUMER HAS TO SLAM ON BRAKES TO KEEP VEHICLE FROM JUMPING FORWARD. ALSO, HAS TO TURN KEY OFF. BUT, THIS PROBLEM ONLY HAPPENS INTERMITTENTLY. *AK *YH
VEHICLE SUDDENLY ACCELERATED WHEN APPLYING BRAKES TO STOP AT APPROACHING STOP LIGHT, THIS OCCURRED FOR SECOND TIME. VEHICLE TAKEN TO DEALER.ON FIRST OCCASION DEALER WAS UNABLE TO LOCATE CAUSE. ON SECOND OCCASION DEALER REPLACED TRANSMISSION. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION ON THIS MATTER. *AK
RECALL NUMBER 01V227001 CONCERNING SEAT BELT BUCKLES. DEALER HAS NO PARTS AVAILABLE TO CORRECT RECALL PROBLEM. CONSUMER WAS TOLD THAT PARTS WOULD BECOME AVAILABLE WITHIN 2-5 BUSSINESS DAYS. CONSUMER COULD NOT LEAVE VEHICLE WITHOUT RENTAL CAR ASSISTANCE. BEFORE DEALER RELEASED VEHICLE, CONSUMER HAD TO SIGN A FORM RELEASING DEALER AND MANUFACTURER OF ANY FURTHER OBLIGATIONS. *AK
CONSUMER CONTACTED DEALERSHIP FOR RECALL REPAIR 01V227000 CONCERNING SEATBELTS. BUT, HAS BEEN UNABLE TO HAVE SEA TBELTS REPAIRED DUE TO LACK OF PARTS. PLEASE PROVIDE FURTHER DETAILS.*AK
ACCELERATING FROM A STOP IN LOW GEAR AT 15 MPH, FELT A SLIGHT VIBRATION FOLLOWED BY A DEAFING LOUD/BANG EXPLOSION. DEALER NOT ABLE TO DIAGNOSE.
THE TRUNK OF THE VEHICLE WAS FULL OF WATER DUE TO A FAULTY SEAL, THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS REPLACED BUT THE LEAK HAS REOCCURED. *YH
TURNING SIGNAL STARTED TO FLASHING REALLY FAST, TOOK VEHICLE TO DEALER AND COULD NOT FIND CAUSE. ENGINEER REPAIRED LIGHTS. CONSUMER STATED THAT SEAT BELT WARNING LIGHT STOPPED WORKING RIGHT AFTER THEY FIXED TURN SIGNAL LIGHT.*AK
CONSUMER WAS INVOLVED IN A COLLISION WHILE DRIVING 35MPH, THE PASSENGER AIR BAG DEPLOYED, HOWEVER THE DRIVER AIR BAG DID NOT, CONSUMER WAS INJURED AND HAD TO MISS 47 DAYS OF WORK, FORD SEN CONSUMER A REFUSAL OF LIABILITY STATING THAT THERE WAS NOT ENOUGH IMPACT FORCE TO TRIGGER AIR BAG DEPLOYMENT, THIS VEHICLE ONLY HAD 190 MILES AT TIME OF INCIDENT, HOWEVER CONSUMER NO LONGER FEELS SAFE WITH IT, DEALER REPLACED THE CONTROL MODULE, NO REPRESENTATIVES EVER CAME FROM FORD TO INSPECT VEHICLE, TWO RECALLS, 00V27 AND 00V412, DEAL WITH AIR BAG PROBLEMS. *SLC
CONSUMER WAS TRAVELING ABOUT 29MPH ON A HIGHWAY AND TRANSMISSION ACTED LIKE IT WANTED TO DOWNSHIFT. SPEED WAS WITHHELD. MECHANIC TOLD CONSUMER THAT COMPUTER FOR TRANSMISSION NEEDED TO BE REPLACED.*AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2001 Mercury Grand Marquis → · Every Grand Marquis year → · How the figures are calculated →