TL*THE CONTACT OWNS A 2001 MERCURY GRAND MARQUIS. WHILE DRIVING 65 MPH AND THE HEADLIGHTS SUDDENLY SHUT OFF. THE VEHICLE WAS TOWED. THE CONTACT DROVE TO A DEALER AND THE DEALER INFORMED THE CONTACT THAT A 25 AMP FUSE WAS IN PLACE OF A 20 AMP FUSE AND CAUSED THE HEADLIGHTS TO STOP WORKING. THE DEALER REPLACED THE FUSE AND NO OTHER FAILURES HAVE OCCURRED. THE CONTACT ALSO STATED THAT THE VEHICLE HAS NEVER EXPERIENCED ANY ELECTRICAL PROBLEMS AND HE DOES NOT FEEL COMFORTABLE DRIVING IT. THE FAILURE MILEAGE WAS 149,000.
2001 Mercury Grand Marquis complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2001 record →
INTAKE MANIFOLD CRACKED, AND BUSTED, RESULTED IN TOWING. *TR
TL*THE CONTACT OWNS A 2001 MERCURY GRAND MARQUIS. THE COMPOSITE INTAKE MANIFOLD WHICH IS WHERE THE THERMOSTAT MOUNTS INTO THE HEAD OF THE MOTOR HAS FAILED. THE VEHICLE WAS REPAIRED BY A LOCAL MECHANIC. THE CONTACT STATED THAT THE DEALERS FEE WOULD EXCEED THE LOCAL MECHANIC'S FEE. THE CONTAC HAS BEEN UNSUCCESSFUL AT NOTIFYING THE MANUFACTURER. THE FAILURE MILEAGE WAS 102,000. UPDATE 12/14/09 *CN UPDATED 12/1/6/09
SUDDEN ACCELERATION. INCIDENT OCCURRED IN MY HOME DRIVEWAY. CAR LURCHED FORWARD INTO MY HOUSE, DAMAGING THE RIGHT SIDE OF MY CAR AND LEFT SIDE OF THE GARAGE. *TR
THE DRIVER SEAT BELT BUCKLE ON MY 2001 MERCURY GRAND MARQUIS UNBUCKLES ON ITS OWN. I BUCKLE UP, PULL ON IT, AND START OUT ON THE ROAD. NEXT THING I KNOW IS THE BUCKLE COMES APART AND THEN ITS JUST A REPEAT OF THE SAME THING FOR THE REST OF THE TRIP. TOOK THE VEHICLE TO CORTESE IN ROCHESTER, NY AND WAS TOLD THERE WAS NO RECALL ON IT. THEY BUCKLED THE BELT BUT COULDN'T GET IT TO FAIL IN THE SHOP. IF I HAVE AN ACCIDENT I WILL SUE BASED ON ALL THE ISSUES I AM SEEING ON THIS SITE, AND FORD'S UNWILLING TO FIX IT. I BOUGHT THE CAR A YEAR AND A HALF AGO AND IT HAS BEEN AN OFF AND ON PROBLEM. I HAVE 97,000 MILES ON IT. *TR
TL*THE CONTACT OWNS A 2001 MERCURY GRAND MARQUIS. WHENEVER THE CONTACT WOULD ATTEMPT TO SLOW DOWN THE VEHICLE, HE NOTICED THAT IT WOULD SUDDENLY SHUT OFF. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 23,000. UPDATED 09/04/09.*JB
TL*THE CONTACT OWNS A 2001 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE PASSENGER SIDE SEAT BELT BUCKLE WILL NOT LATCH AND STAY LOCKED. THE CONTACT WENT TO THE DEALER AND THEY STATED THAT THERE WAS NO RECALL ON THE SEAT BELTS; HOWEVER, THE INSURANCE COMPANY STATED OTHERWISE. THE FAILURE MILEAGE WAS 70,000. UPDATED 03/23/09 *LJ. UPDATED 03/23/09.*JB
TL*THE CONTACT OWNS A 2001 MERCURY GRAND MARQUIS. THE CONTACT STARTED THE IGNITION AND NOTICED THAT THE DRIVER'S SIDE FRONT SEAT BELT FAILED TO LATCH. THE FAILURE OCCURRED WITHOUT WARNING. THE AUTHORIZED DEALER WAS NOTIFIED AND THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION. THE TECHNICIAN DISCOVERED NHTSA CAMPAIGN ID NUMBER 01V227001 (SEAT BELTS; FRONT BUCKLE ASSEMBLY); HOWEVER, THE VIN WAS EXCLUDED FROM THE RECALL. THE VEHICLE HAS NOT BEEN REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 55,000.
TEMP GAUGE IS NOT CONNECTED. I RECENTLY HAD TO HAVE THE REPLACE THE INTAKE MANIFOLD AND THE SHOP INFORMED ME THAT THERE WAS NOTHING TO CONNECT IT TO. *TR
2001 MERCURY GRAND MARQUIS. FREQUENTLY A PLUME OF SMOKE COMES OUT THE LEFT SIDE OF THE STEERING POST. THERE IS ALSO A BURNING ODOR. IT ONLY LASTS FOR A SECOND. THERE IS NO EQUIPMENT FAILURE SO FAR. I HAVE TAKEN THE CAR TO TWO DIFFERENT FORD DEALERS AND THEY TELL ME THIS IS NOT UNCOMMON, DON"T WORRY ABOUT IT. I HAVE WRITTEN TO FORD CORP. AND THEY TELL ME NOTHING BUT TAKE IT TO A FORD SERVICE DEPT. I AM IN FEAR OF A MAJOR FIRE WHILE I AM DRIVING. WHERE DO I GO FROM HERE? THANK YOU. *TR
NOTICED FRONT END VIBRATION IN MERCURY GRAND PRIX. ASKED MECHANIC TO VERIFY IF WHEEL BEARING BAD. NO PROBLEM THERE SO TOOK TO SEARS TIRE STORE IN HEMET TO VERIFY IF TIRE PROBLEM. ADVISED THAT 3 OF 4 TIRES HAVE TREAD SEPARATION AND WOULD HAVE TO BE REPLACED AT MY EXPENSE EVEN THOUGH UNDER WARRANTY BECAUSE I DID NOT HAVE ROAD HAZARD COVERAGE. MY DISPUTE WITH SERVICE WRITER INCLUDED ASSISTANT MANAGER WHO SUPPORTED HIS POSITION. MY POSITION WAS THAT THIS WAS A MATERIAL FAILURE AND SHOULD BE COVERED TO NO AVAIL SO LEFT STORE WITH 3 BAD TIRES. WENT TO TEMECULA BRANCH OF SEARS WHERE SERVICE WRITER IMMEDIATELY RECOGNIZED THE PROBLEM AND SET ABOUT CHANGING TIRES UNDER WARRANTY TO MY SATISFACTION. THESE TIRES ARE BRIDGESTONE BRAND WITH 65,000 MILE WARRANTY AND ABOUT 40,000 MILES USE. *TR
TL*THE CONTACT OWNS A 2001 MERCURY GRAND MARQUIS. WHILE DRIVING BETWEEN 45-50 MPH, THE CONTACT NOTICED A LOW PITCH HUMMING NOISE COMING FROM THE REAR WHEEL. SHE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE CAUSE OF THE FAILURE WAS PREMATURE AXLE WEAR. THEY ALSO STATED THAT THEY WOULD REPAIR ALL REAR AXLES AND BEARINGS AT THE COST OF $1,350. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 44,000.
A VEHICLE COLLIDED WITH THE REAR OF A STOPPED VEHICLE. THE PASSENGER SIDE AIRBAG DEPLOYED BUT THE DRIVER'S SIDE AIRBAG DID NOT. *TR
SMALL PIECE OF PLASTIC FROM INTAKE WENT INTO THE CYLINDER #4 AND RAPPED AROUND ONE OF THE VALUES CAUSING THIS VALUE TO STAY OPEN SO CYLINDER #4 HAS NO COMPRESSION. *TR
TL*THE CONTACT OWNS A 2001 MERCURY GRAND MARQUIS. WHILE DRIVING 30 MPH, THE BRAKES MADE A SQUEALING SOUND AND LOCKED WHEN THE PEDAL WAS DEPRESSED. THE FAILURE CAUSED THE CONTACT TO REAR END THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 50,000.
2001 MERCURY GRAND MARQUIS CHECK ENGINE LIGHT ILLUMINATED. CONSUMER STATES THAT THE VEHICLE HAS BEEN WORKED ON, ON TWO SEPARATE OCCASIONS TO REPAIR THIS PROBLEM BUT THE PROBLEM STILL PERSISTS. *KB THE CONSUMER BELIEVED THERE IS AN INHERENT ELECTRICAL PROBLEM WITH THE VEHICLE. *JB
TL-THE CONTACT OWNS A 2001 MERCURY GRAND MARQUIS. THE DRIVER'S SIDE SEATBELT RELEASES ON IT'S OWN. THE CURRENT AND FAILURE MILEAGE WAS 88,000. THE DEALER NAME WAS THE ONLY DEALER INFO AVAIL. LM
TL - THE VEHICLE WAS A 2001 MERCURY GRAND MARQUIS. WHILE DRIVING THE GAS PEDAL BECAME STUCK. THE VEHICLE THEN SIDE SWIPED TWO OTHER VEHICLES. THE VEHICLE WENT OFF THE ROAD AND HIT A TREE. THE PASSENGER SIDE FRONT WAS DAMAGED. THE AIR BAGS DID NOT DEPLOY. THE FAILURE MILEAGE WAS 25,000. THE PASSENGER AND DRIVER SUSTAINED INJURIES. THE VEHICLE WAS TOWED. PICTURES WERE TAKEN ,AND A POLICE REPORT WAS FILED. *AK
MY SISTER AND I'M WRITING THIS REPORT ON HER BEHALF. HER CAR IS A 2001 MERCURY GRAND MARQUIS. LAST MONTH, (FEB '07) WHILE DRIVING, THE CAR'S ENGINE SHUT DOWN SEVERAL TIMES. EACH TIME SHE HEARD A "BEEP" AND WARNING LIGHTS CAME ON- CHECK ENGINE, TRACTION CONTROL AND ANOTHER SHE CAN'T RECALL. AFTER A MINUTE OR SO, THE ENGINE WOULD START NORMALLY. SHE TOOK IT TO THE FORD DEALER, SAWGRASS FORD IN SUNRISE, FL. THE PROBLEM RECURRED AND SHE AGAIN TOOK THE CAR TO THE DEALER. THE LAST TIME THEY FOUND A TRANSMISSION PROBLEM AND REPAIRED IT. (THE TRANSMISSION HAD BEEN GIVING PROBLEM, BUT SHE TOOK THE CAR TO REPAIR THE SHUT-DOWN PROBLEM). YESTERDAY (MAR 1, 2007) THE ENGINE SHUT DOWN 4 TIMES ! EACH TIME SHE HEARD THE "BEEP" AND WARNING LIGHTS ILLUMINATED INCLUDING TRACTION CONTROL AND CHECK ENGINE LIGHTS. SHE WAS ON HER WAY HOME AND IT NEARLY CAUSED AN ACCIDENT AS ANOTHER CAR ALMOST RAN INTO HER. THE CAR IS TO GO BACK TO SAWGRASS FORD (FOR THE THIRD TIME) ON MONDAY, MAR 5 '07. THE CAR WILL BE TOWED, NOT DRIVEN, AS THIS IS A VERY DANGEROUS CONDITION, ESPECIALLY AS POWER STEERING AND POWER BRAKES ARE LOST ON SHUT-DOWN. INTERESTINGLY, I HAD THE SAME PROBLEM WITH MY 2000 GRAND MARQUIS IM MAY AND JUNE 2005 . I REPORTED THIS TO YOU (NHTSA) AND YOU WROTE ME BACK, ASSIGNING REF.# 10141074. MY PROBLEM WAS FOUND TO HAVE BEEN CAUSED BY A SINGLE DEFECTIVE SPARK PLUG ! THE PLUG WAS REPLACED AND THE CAR HAS FUNCTIONED NORMALLY SINCE. THE REAL PROBLEM WAS WITH THE PROGRAMMING OF THE POWER CONTROL MODULE
DT*: THE CONTACT STATED THERE WAS A STRONG SMELL OF GASOLINE FUMES IN THE VEHICLE. A NHTSA RECALL LETTER, #06E056000, REGARDING FUEL SYSTEM, GASOLINE WAS RECEIVED BY THE CONTACT. THE DEALER WAS ALERTED AND REFUSED TO PERFORM THE RECALL REMEDY. THE DEALERSHIP RECOMMENDED THAT THE MANUFACTURER SHOULD BE CONTACTED. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE CONSUMER REQUESTED REIMBURSEMENT FOR LOSS OF GAS. UPDATED 09/05/06. *JB
DT*: THE CONTACT STATED THAT THE FRONT END OF THE VEHICLE MADE A CONSISTENT, LOUD SQUEAKING NOISE. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHERE THE HOOD WAS LUBRICATED AND ADJUSTED. THE REPAIR WAS NOT SUCCESSFUL IN FIXING THE PROBLEM. ALSO, WHEN THE BRAKES WERE DEPRESSED, THE VEHICLE LURCHED FORWARD. THE SERVICE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE BRAKE PROBLEM. UPDATED 9/20/2006 - THE VEHICLE'S BRAKE BOOSTER AND FRONT SUSPENSION ALSO MADE NOISE. *NM
DT: THE CONTACT STATED THAT THE RIGHT PASSENGER DOOR ON 2001 MERCURY MARQUIS WILL NOT STAY OPEN LONG ENOUGH TO GET IN AND OUT OF THE CAR, IT FLOPPED BACK AND FORWARD. SHE HAD IT AT DEALER FOR SERVICE IN 5-04, AND THEY ADJUSTED IT. ON 9-18-05 THE DOOR CAME BACK, AND HIT THE CONTACT IN THE SHOULDER. HER SHOULDER WAS BLACK AND BLUE, AND SHE COULD HARDLY MOVE HER ARM UP AND DOWN FOR THREE DAYS. ON 9-25-05 THE DEALER TOLD HER THAT IT WAS THE DESIGN OF THE CAR, AND THERE WAS NOTHING THEY COULD DO ABOUT IT. ALSO, SHE TALKED TO THE MANUFACTURER , AND THEY TOLD HER THE SAME THING.*AK *NM
FRONT SEAT BELT RESTRAINT BUCKLE ASSEMBLY FAILED TO PROPERLY LATCH MAKING THE SEAT BELT AND WARNING ASSEMBLY INOPERATIVE. FORD REFUSED TO HONOR RECALL. *JB
WHILE MAKING A RIGHT TURN INTO A PARKING SPACE THE ENGINE LOST POWER WHICH RESULTED IN THE STEERING WHEEL AND GEAR SHIFT LOCKING UP. THE DEALER STATED THEY COULD NOT DUPLICATE THE PROBLEM. *AK CONSUMER GOT OUT OF CAR AND ROCKED IT BACK AND FORTH FOR A FEW MINUTE. HET GOT BACK INTO THE CAR AND TRIED TO MOVE BOTH THE WHEEL AND THE GEAR SHIFT. AFTER ABOUT 5 MINUTES OF THIS THEY BOTH UNLOCKED AND THE CAR WAS OK FOR 5-6 MONTHS. *BF
FATAL ACCIDENT IN 2001 MERCURY GRAND MARQUIS RESULTING FROM VEHICLE ROLLOVER. THE HIGHWAY PATROL CONCLUDED THAT THE DRIVER WAS NOT WEARING SEAT BELT.*MR THE DRIVER WAS KILLED AS A RESULT OF INJURIES SUSTAINED WHEN HE WAS EJECTED FROM HIS VEHICLE. AFTER THE ACCIDENT DECEASED FAMILY LEARNED OF A SEAT BELT BUCKLE RECALL (01V227001). THE DECEASED HAD TAKEN THE VEHICLE TO HAVE THE RECALL REPAIRED ON NOV 21 2002 AND THE DEALER DETERMINED THAT THE BUCKLE DID NOT NEED TO BE REPLACED. AFTER THE ACCIDENT A FORD TOOL TEST WAS PERFORMED AND IT WAS DETERMINED THAT THE BUCKLE HAD FAILED. *NM
THE HEAD GASKET ON THE CONSUMER'S 2001 MERCURY GRAND MARQUIS LEAKED OIL. *NM *SC THE PROBLEM WAS CAUSED BY METAL CHIPS LEFT BETWEEN THE HEAD GASKETS AND BLOCK. *JB
ATTORNEY REPRESENTED THE FAMILY OF WALLACE PETRO WHO HAD DIED IN AN AUTOMOBILE ACCIDENT WHILE DRIVING A 2001 GRAND MARQUIS THE ATTORNEY ALLEGED THAT THE DRIVER'S SIDE SEAT BELT BUCKLE FAILED, AND CAUSED MR. PETRO TO BE EJECTED DURING THE ROLL OVER INCIDENT. THE VEHICLE WAS PREVIOUSLY SERVICED UNDER RECALL 01V227000. INFORMATION AS TOLD TO ODI. *AK *TC
2001 GRAND MARQUIS,THE ADJUSTABLE PEDAL IS NOT TRAVELING MORE THEN ONE INCH INSREAD OF THREE INCHES (NOWSEVERAL TIMES I WAS MISSING THE BRAKE PEDAL SINCE I AM UNABLE TO LOWER IT.*AK
ENGINE HEAD GASKET LEAKS OIL/FLUID DOWN ONTO THE CATALYLIC CONVERTER, WHICH COULD LEAD TO A FIRE. THERE IS A TSB ON THIS PARTICULAR ISSUE. *AK
RE: DEFECT IN THE FORD MOTORS, INC. ENGINE PRODUCED AT ROMEO ENGINE PLANT, ROMEO MICHIGAN. *BF THE VEHICLE LEAKED OIL OUT OF THE RIGHT, REAR AREA OF THE HEAD NEAR THE VALVE COVER. SIX MONTHS PRIOR, THE CONSUMER'S WIFE SMELLED OIL BURNING. THE CONSUMER STATED THAT HE CHANGES HIS OWN OIL, AND NEVER NOTICED AN OIL LEAK. *SC *JB
WHILE DRIVING 35 MPH, THE CONSUMER HEARD A LOUD NOISE COMING FROM THE FRONT OF THE VEHICLE. IT VIBRATED UNCONTROLLABLY. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND DROVE IT TO THE DEALER FOR INSPECTION. THE MECHANIC DETERMINED THAT THE COIL NEEDED TO BE REPLACED. *AK THE DEALER REPLACED THE #6 COIL BECAUSE THE ENGINE LIGHT ILLUMINATED. *TC *JB
ENGINE COOLANT LIGHT KEPT COMING ON. VEHICLE SHUT DOWN. THIS OCCURRED WHEN DRIVING AT ANY SPEED. VEHICLE BEGAN TO DOWN SHIFT. IT DROVE ERRATICALLY. CONSUMER TOOK VEHICLE TO DEALERSHIP ON SEVERAL OCCASIONS. DEALERSHIP PROVIDED SOME SERVICES THAT WERE NON EFFECTIVE TO THE PROBLEM. *AK
THE VEHICLE WAS INVOLVED IN A FRONTAL COLLISION WHILE DRIVING AT AN UNKNOWN SPEED. ONLY THE PASSENGER AIR BAG DEPLOYED UPON IMPACT. THE COMPLAINT WAS GIVEN BY THE REPAIR SHOP BY A PERSON NAMED PETE. *JB *SC *JB
CAR WOULD START AND DIE. FAILED TO RUN AT IDLE. REPLACED IDLE AIR SENSOR. EVENT OCCURRED AT 55,000 MILES.*AK
UNDERSIDE OF CAR COVERED WITH OIL. CONCRETE DRIVEWAY WITH MANY OIL SPOTS. PINON GEAR SEAL WAS LEAKING. REPLACED PINON SEAL.*AK
THIS MERCURY GRAND MARQUIS LS HAS HAD 4 FAILURES OF COIL PACKS. THESE CAN CAUSE SERVIOUS DAMAGE TO AUTO BY PUTING THE AUTO OUT OF BALANCE OR STRANDING YOU ON THE HIGHWAY. THIS AUTO HAS HAD SEVERAL FAILURES THAT RESULTED IN COSTLY REPAIRS, AND NO RECALL EXISTED WHEN IN FACT THIS IS A VERY VERY COMMON PROBLEM ON ALL MARQUES. RESEARCH SAYS THAT ALL FORDS MADE IN CANADA HAVE SERIOUS ELECTRICAL PROBLEMS DUE TO INFERIOR PARTS WHICH I PRESUME ARE IMPORTED. I DO HAVE OLD PARTS FOR YOUR INSPECTION FROM ONE OF THE REPLACED COILS. ONE DEALER IN DALLAS REFUSED TO PROVIDE OLD PARTS. I DO HAVE RECEIPTS FOR ALL REPAIRS. *AK
WHILE APPLYING BRAKES VEHICLE ACCELERATED . AS A RESULT, THE VEHICLE COLLIDED INTO A CEMENT WALL AT 80 MPH. AIR BAGS DEPLOYED. OCCUPANTS WER BOTH TAKEN TO INTENSIVE CARE UNIT. *AK
SUDDEN ACCELERATION. *AK
TRANSMISSION FAILURE, CAUSING STALLING.*AK
2001 MERCURY GRAND MARQUIS.. SUDDEN ENGINE ACCELERATION. WHILE STOPPED AT A TRAFFIC LIGHT, THE ENGINE ACCELERATED AT A RAPID RATE AND HAD TO BE PLACED IN NEUTRAL IN ORDER TO RETURN TO NORMAL IDLE. FORTUNATELY DRIVER HAD HIS FOOT ON THE BRAKE. *AK
WHILE DRIVING 15 MPH VEHICLE WAS INVOLVED IN A HEAD ON COLLISION. UPON IMPACT, AIR BAGS DID NOT DEPLOY. *AK *MR
WHEN STOPPING OR BRAKING THE VEHICLE SHUT OFF. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER INDICATED THAT THE VEHICLE'S WARRANTY WAS EXPIRED. *AK THE CONSUMER FELT THAT THE DEALER SHOULD REPAIR THE VEHICLE FREE OF CHARGE SINCE THE ORIGINAL DEFECT OCCURRED WHILE THE VEHICLE WAS STILL UNDER WARRANTY. *NM
SPORADICALLY WHEN BRAKE PEDAL IS DEPRESSED VEHICLE JERKS FORWARD AND STALLS. *AK
CONSISTENT PROBLEM WITH TURN SIGNAL AND AIR-CONDITIONING MALFUNCTION. FUSE BLOWS-NO TURN SIGNAL OR AIR CONDITIONING. POSSIBLE ELECTRICAL PROBLEM AND SAFETY/FIRE HAZARD. CERAME DEALERSHIP IN ST. LOUIS, MO HAS NOT BEEN UNABLE TO LOCATE THE PROBLEM. DEALERSHIP SERVICE HAS REPLACED ONE WIRE AND A SENSOR. PROBLEM STILL EXISTS. TAKING VEHICLE BACK TO DEALERSHIP TO RESOLVE 6/23/03.
PROBLEMS WITH VEHICLE VIBRATION WHILE DRIVING.*MR THE CONSUMER TOOK THE VEHICLE TO THE SHOP SEVERAL TIMES AND THE PROBLEM HAD NOT BEEN FIXED. THE CONSUMER HAD A WARRANTY. THE DEALER WAS AWARE OF THE PROBLEM, THERE WAS JUST NO WAY TO FIX IT. *CB THE VEHICLE VIBRATED WHILE IN GEAR, WAITING AT A STOP LIGHT OR STOP SIGN. *JB
WHILE DRIVING 12 MPH THE VEHICLE WAS INVOLVED IN A HEAD ON COLLISION. THE DRIVER'S SIDE AIR BAG DID NOT DEPLOY AND AS A RESULT THE DRIVER SUSTAINED INJURIES TO THE CHEST. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NLM
CONSUMER STATES SHE HAS AN IDLE AIR CONTROL VALVE PROBLEM. SHE STATES THAT SOMETIMES WHEN SHE ATTEMPTS TO START HER VEHICLE, IT ACTS AS IF IT WANTS TO CUT OFF. THEN THERE ARE TIMES WHEN SHE IS DRIVING AND HAS TO STOP, THEN THE VEHICLE CUTS OFF. *PH THE CONSUMER TALKED TO ANOTHER CONSUMER WITH THE SAME PROBLEM AND HAD COME TO THE CONCLUSION THAT A RECALL SHOULD BE ISSUED. *SCC *JB
CAR WOULD NOT IDLE AFTER STARTING. THANK GOD IT HAPPENED IN DRIVEWAY. TOWED TO DEALER, AND DEALER REPLACED IAC VALVE, AND CLEANED FUEL SYSTEM. CAR HAD 37974 MILES ON IT. PURCHASED USED ON 07/03/03, WAS CERTIFIED AS USED CAR, 33750 MILES. NOTICED INTERMITTENT TURN SIGNAL FLASHING WHEN PURCHASED. CHANGED BULBS, NO IMPROVEMENT. SHOULDN'T A SAFETY RECALL BE ISSUED INSTEAD OF A TSB ON THE IDLE PROBLEM? *AK
CRUISE CONTROL MOVES GAS PEDAL RAPIDLY DOWN AND BACK UP AT A RATE OF 1 TO 2 OCCILATIONS PER SECOND, AT TIMES CAR CAN BE FELT TO JERK BACK AND FORTH. DEALER HAS MADE MANY ATTEMPTS TO CORRECT THE ISSUE UNDER WARRENTY BUT NOW IS BEING TOLD THAT FORD WILL NO LONGER PAY FOR REPAIRS. I FEEL THIS MAY BE A SAFETY ISSUE AS I DO NOT KNOW WHEN THE CAR MAY ACCELERATE OUT OF CONTROLL.
THE VEHICLE WAS IN A HEAD ON COLLISION AND ONLY THE PASSENGER SIDE AIR BAG DEPLOYED UPON IMPACT. *AK THE PASSENGER SIDE AIR BAG DEPLOYMENT CAUSED THE ACCIDENT. THE AIR BAG DEPLOYED FOR NO REASON. *SCC *JB
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2001 Mercury Grand Marquis → · Every Grand Marquis year → · How the figures are calculated →