Page 2 of 4 · complaints 51–100 of 179

1995 Mercury Grand Marquis complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1995 record →

Fuel System, Gasoline › Storage › Tank Assembly › Filler Pipe and Cap
Filed Oct 12, 2003OH

FUEL SYSTEM LEAKS BETWEEN THE FILLER PIPE AND THE GAS TANK, CAUSING SEVERE LEAKAGE. *AK EVERY TIME CONSUMER GASES UP THE VEHICLE AND IT SAT PARKED, THERE WAS A LARGE PUDDLE OF GAS ON THE GARAGE FLOOR. CONSUMER'S DAUGHTER FOUND INFORMATION ON THE INTERNET PERTAINING TO 95 GRAND MARQUIS'. THE DEALER STATED THAT CONSUMER'S VEHICLE WASN'T INCLUDED IN THE RECALL. *PH *NLM

Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and Fittings
Filed Sep 2, 200359,975 milesCT

BRAKE PEDAL WENT TO THE FLOOR WITHOUT WARNING. RED BRAKE CAUTION LIGHT WAS OBSERVED ONLY AFTER THE FAILURE.THERE WAS NO BRAKING POWER. I HAD TO DRIVE HOME SLOWLY WITH USE OF PARKING BRAKE. I OBSERVED A LARGE AMOUNT OF BRAKE FLUID DRIPPING FROM THE AREA IN FRONT OF THE DRIVERS SIDE REAR WHEEL. WITH THE CAR JACKED UP, UPON CLOSER INSPECTION, I OBSERVED THAT THERE WAS A SECTION OF THE BRAKE LINE RUSTED, CORRODED AND WET FROM BRAKE FLUID. THERE WAS A HOLE IN THE BRAKE LINE AS IT MAY HAVE RUBBED A HOLE IN THE BRAKE LINE DUE TO CLOSE CONTACT WITH THE FRAME. I FURTHER OBSERVED A SMALL PIECE OF BLACK CLOTH ELECTRICAL TAPE UNDER THE AFFECTED BRAKE LINE FAILURE. I ALSO OBSERVED THAT THAT THERE WAS A PINK COLOR PAINT ON THE RUBBER DONUT THAT IS USED BETWEEN THE FRAME AND BODY AND THAT THERE WAS A THE SAME COLOR PINK (DOT THE SIZE OF A QUARTER) PAINTED ON THE CENTER OF THE DRIVERS REAR SIDE BRAKE DISK. THIS POSSBILY DONOTES THAT THERE WAS A DEALER UPDATE IN THE PAST. THIS WAS DONE WITHOUT MY KNOWLEDGE AS I HAVE ALL THE REPAIR SLIPS SINCE. SERVICE DEALER DISAVOWS ANY KNOWLEDGE OF PAST PROBLEMS DESPITE THE DOCUMENTS THAT WERE PROVIDED TO THEM. I WAS ADVISED THAT I WOULD HAVE TO GET THE CAR TO THE DEALER AND PAY A $85.00 CHARGE BEFORE BEING PROVIDED A ESTIMATE TO REPAIR. I HAVE TAKE SEVERAL DIGITAL PHOTOS OF THE AFFECTED AREA AND ANOTHER AREA OF THE BRAKE LINE THAT HAD BEEN RUBBING AGAINST A SHARP EDGE OF THE FRAME BUT HAS NOT YET FAILED. I ALSO OBSERVED THAT THE COMPRESSION RUBBER DONUT TH

Equipment
Filed Aug 8, 2003AR

WINDOW REGULATOR CABLE IS BREAKING AND SHATTERING THE WINDOW. WE HAVE HAD TO REPLACE THREE TIMES SO FAR.

Steering › Rack and Pinion › Pinion Shaft
Filed Apr 27, 2003177,503 milesIN

MERCURY GRAND MARQUIS 1995, VIN [XXX] STEERING SYSTEM COLLAPSED. STEERING WHEEL ROTATES NOT TURNING THE WHEELS. VEHICLE LOST STEERING CONTROL. I AM HAPPY TO BE ALIVE TO BE ABLE TO WRITE THIS. PLEASE, DO SOMETHING TO PROTECT OTHER CUSTOMERS. ALSO FEW MONTH EARLIER, SAFETY BELT LATCH COLLAPSED OF NORMAL USAGE. *NLM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Seat Belts
Filed Apr 8, 2003CT

1995 MERCURY GRAND MARQUIS VIN # [XXX] FRONT AND REAR SEAT BELT DO NOT LOCK AND NEVER DID ,WE ASSUMED THEY WOULD LOCK ON IMPACT. *NLM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Visibility › Power Window Devices and Controls
Filed Jan 6, 200388,000 milesTX

POWER WINDOW REGULATORS IN MY 1995 MERCURY GRAND MARQUIS LS HAVE CONTINUED TO FAIL DUE TO DESIGN FAULTS. I HAVE TALKED WITH SEVERAL FORD TECHNICIANS WHO HAVE CLAIMED THAT THIS IS A MAJOR DEFECT IN THE GRAND MARQUIS SERIES. THE DRIVER WINDOW, FRONT PASSENGER WINDOW, AND DRIVER SIDE REAR PASSENGER WINDOW REGULATORS HAVE ALL FAILED. THE WIRE THAT COILS ALLOWING THE WINDOW TO GO UP AND DOWN IS ALMOST DESTROYED. WINDOW WILL NOT WORK WITH THIS DEFECT AND CAUSES THE WINDOW TO SLIDE DOWN DURING OPERATION.

Structure › Frame and Members
Filed Dec 5, 2002MS

WE PURCHASED FROM AN OLD GENTLEMAN OF OUR AQUAINTENCE THIS CAR THAT SHOWED 56000 MILES. THE CAR WAS WOBBLY AND UN-STEADY. WE TOOK IT TO OUR MECHANIC WHO SUGGESTED WE PUT NEW SHOCKS WHICH DID NOT HELP. WE HAD FELT A STRANGE FLOATING SENSATION THE DAY BEFORE WHILE DRIVING ON THE INTERSTATE. THE AFTERNOON OF THE INCIDENT WE HEARD A NOISE IN THE REAR AND THE CAR STARTED SHAKING VERY BAD. THE DRIVER APPLIED BRAKES WHICH CAUSED THE CAR TO SPIN AROUND AND HEAD TO THE DITCH. HE GOT IT BACK ON THE ROAD, APPLIED BRAKES AGAIN, AGAIN LOST CONTROL, FINALLY GOT IT STOPPED. WITNESS HEARD A METALIC SOUND BEFORE, WENT BACK LATER AND PICKED UP A 2 1/2 INCH BOLT WHICH WAS MISSING FROM THE CONNECTION BETWEEN THE STABLIZER BAR AND REAR AXLE. I FEEL THIS IS AN EXTREME DANGER. WE FEEL THERE WAS A DEFECT IN THE REAR SUSPENSION ALL ALONG. WE REPLACED THE BOLT BUT THE CAR IS STILL WOBBLY AND SHAKEY IN THE REAR. THANKS FOR ANY INFORMATION YOU CAN SUPPLY. DT

Visibility › Power Window Devices and Controls
Filed Nov 8, 200267,960 milesFL

CONSUMER NOTICED THAT THREE OF THE VEHICLES POWER WINDOWS WOULD NOT GO UP OR DOWN, THE POWER WINDOW MOTOR NEEDED TO BE REPLACED. *TS *JG *NLM

Exterior Lighting › Headlights › Switch
Filed Oct 18, 2002GA

CONSUMER STATE WHILE TRAVELING WITH VEHICLE HEAD LIGHTS ON HEAD LIGHTS GIVES OFF POOR LIGHTING. DEALE SHIP AND MANUFACTURE HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER INFORMATION. MR

Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and Fittings
Filed Sep 19, 2002IL

BRAKE FAILURE WHILE DRIVING. VEHICLE CHECKED BY DEALER, WHO DETERMINED THAT REAR BRAKE LINES WERE COMPLETELY RUSTED/DISINTEGRATED. *AK REFERENCED IN RQ03-004

Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and Fittings
Filed Sep 17, 2002MI

WHILE DRIVING VEHICLE LOST ALL BRAKING POWER WHEN BRAKE PEDAL WAS APPLIED. OWNER HAD VEHICLE TOWED TO DEALERSHIP, AND WAS INFORMED THAT STEEL BRAKE LINE HAD RUSTED IN TWO PLACES. THIS CAUSED SEVERE LOSS OF BRAKE FLUID. PLEASE DESCRIBE DETAILS. *AK REFERENCED IN RQ03-004

Steering › Linkages › Tie Rod Assembly
Filed Jul 10, 200255,000 milesMN

VEHICLE WAS GOING APPROXIMATELY 25MPH AND INNER TIE ROD ON FRONT LEFT HAND SIDE FELL OFF. VEHICLE CAME TO A SCREECHING HALT, AND WAS UNABLE TO OPERATE THERE AFTER. THERE WAS NO WARNING. DEALER WAS NOTIFIED. *AK THE DEALER STATED THAT THE TIE ROD HAD DETERIORATED PRIOR TO THE INCIDENT. SCC

Fuel System, Gasoline › Delivery › Fuel Pump
Filed May 22, 2002PA

WHILE DRIVING, VEHICLE LOST POWER/STARTED JERKING, AND WOULD ONLY GO UP TO 5 MPH. TOOK VEHICLE TO DEALERSHIP WHO INFORMED CONSUMER THAT FUEL TANK HAD RUSTED.*AK THE FUEL PUMP ALSO HAD RUSTED OVER. *JG

Suspension › Front › Control Arm › Lower Ball Joint
Filed Mar 6, 2002CA

WHILE DRIVING 5MPH FRONT END COLLAPSED AND DRAGGED DUE TO LOWER BALL JOINT FAILURE. DEALER REPLACED BALL JOINT ASSEMBLY. *AK

Parking Brake › Conventional › Mechanical › Linkage and Cable
Filed Feb 15, 2002GA

PARKING BRAKE WOULD NOT ENGAGE. DEALER WAS CONTACTED AND INFORMED CONSUMER THAT PARKING BRAKE SUPPORT BRACKET BROKE. *AK *TT

Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and Fittings
Filed Oct 11, 2001NY

WHILE DRIVING THE BRAKE PEDAL WENT TO THE FLOOR. THE RED BRAKE LIGHT ON THE DSHBOARD CAME ON. DEALER CLAIMS TWO SECTIONS OF BRAKE LINES "RUSTED" OUT AGAINST FRAME. I ALSO OWN A 1992 MERCURY GRAND MARQUIS LS AND THE DEALER HAS STATED THAT THIS CAR ALSO HAS RUSTED BRAKE LINES ALONG THE FRAME.*AK REFERENCED IN RQ03-004

Visibility › Power Window Devices and Controls
Filed Sep 5, 2001FL

MY WINDOW REGULATOR ASY FAILED ON THREE DOORS,LEFT FRON/LEFT REAR/RIGHT FRONT/I'M AFRAID TO PUT THERIGHT REAR DOWN FOR FEAR IT ALSO WILL BREAK.AT A COST OF $247.11 EACH WINDOW I REALY CAN NOT AFFORD IT.AS YOU CAN SEE I NEED ALL THE HELP THAT I CAN GET.WAS THERE A RECALL ON THIS PROBLEM?PLEASE INFORM ME OF ANY HELP THAT MIGHT BE POSSABLE.THANK YOU FOR YOU'R TIME AND TROUBLE, [XXX]/*AK PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Aug 24, 2001CD

VEHICLE WOULD NOT START.CONSUMER LATER NOTICED THAT FUEL WAS LEAKING FROM UNDER VEHICLE. CONSUMER HAD VEHICLE TOWED. DEALER REPLACED FUEL PUMP/ FUEL FILTER, AND FUEL REGULATOR. PLEASE PROVIDE FURTHER INFORMATION. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash1 injured
Filed Aug 14, 2001FL

I WAS BACKING UP AT A GAS STATION AND THE REAR TIRES STARTED TO SPIN AND THE CAR MADE A NOISE LIKE I RAN OVER A BUNCH OF TRASH CANS. I PUT THE CAR IN DRIVE AND IT WENT FORWARD LIKE IT WAS SHOT OUT OF A CANNON. I APPLIED THE BRAKES AND THE CAR WOULDN'T STOP. I WENT OVER AN EMBANKMENT, AND THE CAR WENT UP INTO THE AIR INTO A DITCH. THE AIRBAGS DEPLOYED AND THE DRIVER AIRBAG BURST OPEN AND TORE MY SHIRT TO SHREDS.I RECEIVED MULTIPLE CONTUSIONS ON THE UPPER CHEST, AND SEVERE CONTUSIONS TO THE LEFT BREAST. UNDER MY CHIN I RECEIVED CONTUSIONS AND BURNS.*AK

Visibility › Power Window Devices and Controls
Filed May 29, 2001FL

WHILE VEHICLE WAS PARKED AND CONSUMER WAS LOWERING THE WINDOW, THE WINDOW MECHANISM BROKE. THIS CAUSED WINDOW TO FAIL TO BE LOWERED OR RAISED ON DRIVER'S SIDE.*AK *SLC

Suspension › Front
Filed May 29, 2001OH

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/Module
Filed Mar 20, 2001NY

WHENEVER ABS LIGHT COMES ON AND HAS TO APPLY BRAKES, THERE WOULD BE NO BRAKES. IF ABS LIGHT GOES OUT SOMETIMES, BRAKES WOULD BE ENGAGED. BRAKE PEDAL WOULD JUMP UP AND DOWN. TOOK TO MECHANIC, AND WAS INFORMED THAT PROBLEM WAS BRAKE MODULE, AND IT NEEDED TO BE REPLACED.*AK

Power Train › Automatic Transmission
Filed Mar 7, 2001MD

WHILE ACCELLERATING GRADUALLY AT 35-40 AND 45-55 MILES PER HOUR, THERE IS A LOT OF VIBRATIONS AND JERKING MOTIONS IN THE TRANSMISSION DURING SHIFTINGS

Suspension › Front › Control Arm
Filed Feb 23, 2001MI

WHILE ENTERING A HIGHWAY THE BALL JOINT BROKE DROPPING THE FENDER OVER THE RIGHT FRONT TIRE, THE CONSUMER BELIEVES THE RECALL SHOULD NOT BE LIMITED TO LINCOLN VEHICLES. NLM

Steering › Linkages › Tie Rod Assembly
Filed Dec 28, 2000MI

TIE ROD END BROKE WHILE PARKED MAKING VEHICLE INOPERATIVE. NLM

Fuel System, Gasoline › Storage › Tank Assembly › Filler Pipe and Cap
Filed Nov 6, 2000MO

FUEL TANK FILLER NECK LEAKS BETWEEN FILLER NECK AND SEALS. A RECALL HAS BEEN ISSUED ON VEHICLE'S MAKE AND MODEL; HOWEVER THIS VEHICLE WAS NOT INCLUDED DUE TO VIN #. *AK ACCORDING TO THE DEALER, RECALL WORK WAS DONE PRIOR TO SALE OF THE VEHICLE, BUT THE PROBLEM STILL EXISTS DUE TO DEFECTIVE MATERIAL USED IN MANUFACTURING. *YH

Visibility › Windshield
Filed Oct 26, 2000NY

WINDSHIELD HAD STRESS CRACKS. DEALER / MANUFACTURER NOTIFIED AND REFUSED THE CLAIM. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS.*AK

Engine and Engine Cooling › Exhaust System › Emission Control › Catalytic Convertor
Filed Sep 23, 2000NY

FORD CONSUMER COMPLAINT DIVISION STATED THAT THEY HAD NO PROBLEMS WITH THE EGR VAL VE . MY MECHANIC STATES THAT HE'S SEEN NUMEROUS PROBLEMS WITH THE EGR VALVES ON FORD PRODUCTS. THIS ITEM SHOULD NOT HAVE FAILED AT 41,000 MILES. UPON DOING RESEARCH, IT IS APPARART THAT THIS IS A PROBLEMATIC FORD PART. IT IS ESSENTIAL FOR THE EMISSIONS SYSTEM AS WELL AS HOW THE CAR RUNS. PLEASE NOTE THAT THE DEALERSHIP WHERE THE CAR WAS PURCHASED HAS NOT BEEN NOTIFIED OF THIS PROBLEM AS IT IS ANOTHER STATE FROM WHERE I LIVE. *AK

Visibility › Windshield Wiper/Washer
Filed Aug 28, 2000MA

REPORTING A HAZY COVER IN WINDSHIELD THAT CAUSED SEVERE VISIBILITY PROBLEM. EVERY PRODUCT USED COULD NOT REMOVE IT. DEALER/MANUFACTURER WERE NOT NOTIFIED AT THIS TIME.*AK

Tires › Tread/Belt
Filed Aug 24, 2000TX

FIRESTONE TRIUMPH 2000 TIRE P215 70 R15 EXPERIENCED TREAD SEPARATION. *SLC

Steering › Steering Wheel/Handle Bar
Filed Jul 25, 2000FL

WHEN DRIVING AND UPON MAKING A LEFT HAND TURN STEERING WHEEL HUNG UP AT A 45 DEGREE POINT. DRIVER NOTED PROBLEM WAS INTERMITTENT. CONSUMER HAS CONTACTED THE DEALER. PLEASE PROVIDE ANY FURTHER DETAILS. *AK

Steering
Filed Jul 5, 2000OH

WHEN DRIVING STEERING WHEEL IS SO SENSITIVE THAT WHEN THE RPM IS UP, CONSUMER CAN'T CONTROL THE STEERING.*AK

Engine and Engine Cooling › Exhaust System › Emission Control › Gas Recirculation Valve (egr Valve)
Filed May 17, 2000MA

EGR VALVE FAILED. NLM

Engine and Engine Cooling
Filed Apr 18, 2000TN

ENGINE WOULD NOT START

Steering › Linkages
Filed Apr 3, 2000NY

PITMAN ARM JOINT FAILURE, CAUSED LOSS OF CONTROL, MIRACLE RECOVERY, NO SUBSTANTIAL DAMAGE OR INJURIES. *AK

Power Train › Automatic Transmission
Filed Mar 19, 2000FL

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Electrical System › Wiring › Interior/Under Dash
Filed Feb 23, 2000FL

ELECTRICAL DASH GOES OUT WITHOUT WARNING, WHILE DRIVING VEHICLE. OWNER HAS REPLACED FUSES SEVERAL TIMES. DLR HAS SEEN 3 TO 4 TIMES. PROBLEM STILL EXISTS. *AK

Air Bags › FrontalCrash
Filed Jan 31, 2000OH

FRONT END HIT THE SIDE OF ANOTHER VEHICLE AT ABOUT 60MPH, AND NEITHER DRIVER'S SIDE NOR PASSENGER'S SIDE AIRBAG DEPLOYED. DEALER HAS NOT SEEN VEHICLE.

Electrical System › 12v/24v/48v Battery
Filed Jan 31, 2000AL

VEHICLES BATTERY GOES DEAD AFTER VEHICLE HAS SAT FOR APPROXIMATELY 5 DAYS. BATTERY HAS BEEN REPLACED, ALTERNATOR CHECKED OUT . TOOK VEHICLE TO DEALER ADN DEALER COULD FIND NO CAUSE FOR FAILURE. THIS HAS BEEN AN ONGOING THING FOR THE PAST 16 MONTHS. THERE IS OBVIOUSLY A DRAIN ON THE BATTERY THAT THE DEALER CANNOT FIND. TOOK VEHICLE TO MERCURY DEALER FOR SERVICE. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jan 19, 2000RI

BRAKE ROTORS ARE OUT OF ROUND/WARPED, CAUSING EXTENDED STOPPING DISTANCE, AND MAY RESULT A CRASH. PLEASE PROVIDE FURTHER INFORMATION. *AK

Steering › Linkages › Arm › Idler and Attachment
Filed Jan 5, 2000OH

THE STEERING ARM BROKE CAUSING THE DRIVER TO LOSE CONTROL OF THE VEHICLE. YH

Unknown or Other
Filed Nov 19, 1999IA

NO SUMMARY

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Oct 13, 1999OR

WOULD BE USING THE BRAKES TO SLOW DOWN. BRAKES WOULD MAKE A CHATTERING/ GRINDING NOISE WHEN APPLIED. HAVE BEEN TO DEALER AT LEAST 6 TIMES & MECHANIC COULD NOT LOCATE CAUSE OR DUPLICATE PROBLEM. *AK

Visibility › Windshield Wiper/Washer › Motor
Filed Oct 12, 1999GA

WINDSHIELD WIPERS WILL TURN ON AND OFF INTERMITTENTLY, CAUSING POOR VISIBILITY. DEALER HAS REPLACED WINDSHIELD WIPER MOTOR. *AK

Suspension › Front › Springs › Coil Springs
Filed Sep 29, 1999OR

FRONT END OF THE VEHICLE COLLAPSED CLOSER TO THE GROUND AND WHEN GOING OVER BUMPS, THE FRONT END HIT THE GROUND. THIS WA S DUE TO THE FRONT COIL SPRINGS COLLAPSING. DEALER HAS TO REPLACE THE SPRINGS AGAIN FOR THE SECOND TIME. *AK

Vehicle Speed Control › Linkages
Filed Sep 28, 1999SC

INTERMITTENTLY VEHICLE WILL SUDDENLY ACCELERATE AND JERK FORWARD. DEALER HAS BEEN NOTIFIED. *AK

Exterior Lighting › Headlights
Filed Sep 8, 1999NJ

HEADLAMPS DO NOT ILLUMINATE SUFFICIENTLY,NOT ENOUGH LIGHT, CAUSING POOR VISIBILITY.*AK

Visibility › Power Window Devices and Controls
Filed Sep 2, 1999TX

DEFECTIVE REGULATOR ON DRVER'S SIDE AND PASSENGER'S SIDE AUTOMATIC WINDOWS IS CAUSING WINDOWS TO BE INOPERATIVE AND WILL NOT ALLOW THEM TO ROLL UP OR DOWN.*AK

Visibility › Power Window Devices and Controls
Filed Jun 21, 1999NC

ELECTRIC POWER WINDOW REGULATOR ON BOTH THE PASSENGER AND DRIVER SIDE WINDOWS FAILED. MJS

Visibility › Power Window Devices and Controls
Filed Jun 3, 1999NC

AT 50,500 MILES PASSENGER'S SIDE WINDOW REGULATOR FAILED. DEALERSHIP REPLACED THE REGULATOR, AT 53,900 MILES DRIVER'S SIDE WINDOW REGULATOR FAILED, ALSO REPLACED BY DEALERSHIP. *AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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