Defect. THE IGNITION SWITCH COULD EXPERIENCE AN INTERNAL SHORT CIRCUIT.
Risk. THIS CONDITION COULD CAUSE OVERHEATING, SMOKE, AND POSSIBLY FIRE IN THE STEERING COLUMN AREA OF THE VEHICLE.
Remedy. DEALERS WILL REPLACE THE IGNITION SWITCH.
Owners filed 86 complaints about this vehicle with federal regulators, most often about the electrical system. It has been recalled 3 times.
Avoid One of the Mercury Cougar years to avoid: an unusual share of fires, crashes and deaths for a car of its age. Which Mercury Cougar years to avoid →
18 of the 86 complaints (21%) are about the electrical system.
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Vehicle Speed Control · throttle and acceleration | 13 | 3 | 0 | 1 | |
| Engine and Engine Cooling › Engine · engine | 7 | 1 | 0 | 1 | |
| Seat Belts | 5 | 0 | 0 | 0 | |
| Latches/Locks/Linkages › Hood › Latch · door locks and latches | 5 | 0 | 0 | 0 | |
| Electrical System › Ignition | 5 | 0 | 0 | 0 | |
| Electrical System | 5 | 0 | 1 | 0 | |
| Exterior Lighting › Headlights · headlights | 4 | 0 | 0 | 0 | |
| Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip · brakes | 3 | 0 | 0 | 0 | |
| Electrical System › 12v/24v/48v Battery | 3 | 0 | 0 | 0 | |
| Visibility › Power Window Devices and Controls | 2 | 0 | 0 | 0 |
Defect. THE IGNITION SWITCH COULD EXPERIENCE AN INTERNAL SHORT CIRCUIT.
Risk. THIS CONDITION COULD CAUSE OVERHEATING, SMOKE, AND POSSIBLY FIRE IN THE STEERING COLUMN AREA OF THE VEHICLE.
Remedy. DEALERS WILL REPLACE THE IGNITION SWITCH.
Defect. THE NUTS WHICH HOLD WINDSHIELD WIPER MOTOR TO THE WIPER MODULE MAY NOT HAVE BEEN SUFFICIENTLY TIGHTENED AND MAY LOOSEN OR COME OFF. THIS CAUSES CHANGED WIPER PATTERNS, OR THE WIPERS MAY JAM IF TWO OF THE THREE NUTS COME OFF.
Risk. CHANGES IN THE WIPER PATTERN OR JAMMING OF THE WIPERSWOULD RESULT IN REDUCED DRIVER VISIBILTY IN INCLEMENT WEATHER CONDITIONS.
Remedy. APPLY TORQUE RETENTION MATERIAL TO WIPER MOTOR STUDS AND NUTS AND RETORQUE.
Defect. BATTERY TO STARTER CABLES ARE LONGER THAN SPECIFIED; EXCESSIVE CABLE LENGTH COULD CONTACT ENGINE DAMPER PULLEY.
Risk. CABLE PROTECTIVE COVERING AND INSULATION COULD WEAR THROUGH AND CAUSE A DIRECT SHORT TO GROUND, RESULTING IN OVERHEATING OF THE CABLE INSULATION AND POSSIBLY A UNDERHOOD FIRE.
Remedy. REPLACE BATTERY TO STARTER CABLE WITH CORRECT LENGTH CABLE.
All 3 campaigns on file, newest first.
SEAT BELT DOESN'T STAY LOCKED AND LATCH BROKE, AUTOMATIC HEAD LIGHTS DON'T WORK THE DIGITAL INSTRUMENT CLUSTER DON'T WORK AND AS SOON AS IS GETS SO HOT IT VAPER LOCKS A LOT
AFTER STARTING VEHICLE FLICKERING ON OFF OF DASH LIGHTS,PANEL COMPLETELY OUT AND NOW WILL NOT COME BACK ON,CREATING AN ISSUE DRIVING,UNABLE TO SEE SPEED,MILAGE GAS USAGE,WHEN CHECKING UNDER HOOD I WAS GIVEN AN ELECTRICAL SHOCK,THE MOTOR WAS RUNNING,IMMEDIATELY TURNED OFF MOTOR
HEAVY TRAFFIC ON STATE HIGHWAY ENGINE OVERHEATING ALARM ACTIVATED,INCIDENT HAS OCCURED TWICE,IN TRAFFIC,EVERYTHING HAD TO BE TURNED OFF AND I HAD TO PULL OFF OF HIGHWAY, OTHER COMPLAINT DASH PANEL LIGHTS OUT WITH DEFINITELY ELECTRICAL ISSUE,ALMOST WILL NOT START,THIS OCCURED WHILE DRIVING AND NOW EILL NOT COME BACK ON AT ALL
TL* THE CONTACT OWNS A 1990 MERCURY COUGAR. THE CONTACT STATED SMOKE EMITTED FROM UNDERNEATH THE HOOD WHEN THE ENGINE WAS TURNED ON AND WITHIN SECONDS THE ENGINE WAS ON FIRE. THE FIRE DEPARTMENT ADVISED THE FIRE ORIGINATED AT A FUSE BOX LOCATED IN THE BATTERY AND ALTERNATOR AREA. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 89,000.
THE CONSUMER PRESSED ON THE ACCELERATOR AND ACCELERATED WAY TOO FAST AND HE BOLTED FORWARD STRIKING A CONCRETE BARRIER. *DT CONSUMER SENT ADDITIONAL LETTER REGARDING RESULTS FROM INCIDENT. *TGW 04/06/10 THE VEHICLE WAS INSPECTED AND IT WAS FOUND THAT THE THROTTLE LINKAGE WAS DEFECTIVE. *JB
TWO YEARS AGO THE CONSUMER RECEIVED A RECALL LETTER NHTSA # 96V071000. DEALER REPLACED THE IGNITION SWITCH. ONE YEAR LATER THE RECALLED COMPONENT FAILED AND THIS TIME AN INDEPENDENT SHOP REPLACED THE IGNITION SWITCH. ONCE AGAIN THE IGNITION SWITCH NEEDS TO BE REPLACED. THE DEALER HAS BEEN NOTIFIED. *NM
THE VEHICLE'S IGNITION MODULE WAS REPLACED BECAUSE IT WAS DEFECTIVE. *YH
PASSENGER AND DRIVER SIDE WINDOWS CANNOT REMAIN ON TRACK. DEALER HAS BEEN CONTACTED. *AK CONSUMER CONTACTED DEALER TO SEE IF THERE WERE ANY RECALLS ON WINDOWS COMING OFF TRACK, DEALER INFORMED CONSUMER THAT THEY HAVE FIXED OTHER COUGAR WITH THIS PROBLEM, CONSUMER STATED SHE WILL BE DRIVING AND THE WINDOWS WILL JUST FALL DOWN AT TIMES, WINDOWS WILL JUST COMPLETELY GO DOWN IN THE DOOR, CONSUMER HAS TO PAY SOMEONE TO TAKE THE DOOR APART TO GET THE WINDOWS OUT.*JB
IGNITION WENT BAD. FORD NO LONGER MAKES THE PART. PLEASE PROVIDE DETAILS. *AK
HEADS/HEAD GASKETS HAD CAUSED VEHICLE TO OVER-HEAT AS WELL AS SHUT ITSELF DOWN DURING MOTION. PROBLEM WERE BROUGHT TO THE ATTENTION OF HOWARD PONTIAC DEALERSHIP AS WELL AS PRESIDENT, THE FOLLOWING DAY USED CAR MANAGER DEAN SCHULATZ HAD OFFERED TO MAKE ANOTHER EVEN TRADE WITH ME TO A OLDSMOBILE ACHEIVA SO HE COULD PUT THE VEHICLE I WERE CURRENTLY OPERATTING BACK IN SERVICE AND DO THE REPAIR WORK NEEDED TO MAKE IT A SAFE VEHICLE FOR THE ROAD, BUT UPON FINDING OUT THAT I HAVE PUT THIS VEHICLE IN A PRIVATE REPAIR SHOP HE HAD DECLINED TO COME FORTH WITH THE MONEY TO DO THE REPAIR WORK ,HE WOULD HAVE FOUND IF HE HAD SERVICED THISVEHICLE PRIOR TO THE SALE OF THIS VEHICLE.*AK
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
THE HEAD GASKET FAILED CAUSING WATER AND ANIT-FREEZE TO LEAK INTO THE MOTOR, CAUSING THE VEHICLE TO HAVE NO HEAT. SLC
DRIVER'S SIDE SHOULDER BELT WILL NOT RETRAC/ IT COMPLETELY FAILED/ WILL NO LONGER FUNCTION, CAUSING LOSS OF SHOULDER RESTRAINT AND PROTECTION. POSSIBLY CAUSED BY FAILURE OF MOTOR OR BELTS.*AK
NO SUMMARY
ALSO THE FIRST YEAR I OWNED THE CAR, THE PAINT ON THE FRONT BUMPER STARTED COMING OFF, AND THE DRIVERS SIDE SEAT MOTOR WAS REPLACED.
REPLACED ACCUMULATOR ON THE ABS ASSEMBLY TO CORRECT THE PROBLEM OF INTERMITTENT FAILURE OF BRAKES WHILE TRAVELING 40+ MILES PER HOUR. FOLLOWING THIS PERFORMED ANOTHER DIAGNOSTIC AND FOUND HYDRALIC AND PUMP ASSEMBLY LEAKING RENDERING THE CAR UNROADWORTHY AND NEEDED REPLACEMENT. ADVISED THE ABS FAILURE IS A REPORTABLE SAFETY CONCERN AND MAY BE A BASIS FOR REIMBURSEMENT OF COST FROM MANUFACTURER. *AK
WHILE TRAVELING AT HIGHWAY SPEED OF 60 MPH WITH CRUISE CONTROL NOT BEING ENGAGED, ENGINE SUDDENLY ACCELERATED AND TOOK OFF. THIS PROBLEM ALSO OCCURRED ON TWO OTHER OCCASIONS AT 30-35 MPH. DEALER REPLACED THROTTLE CONTROL VALVE AND CLEANED OUT THROTTLE BODY. *AK *ML
THIE 3.8 ENG IS THE SAME AS THE RECALLS ON OTHER FORD VEHICLE. *AK
THE HEADLIGHTS FLICKERED ON A FEW OCCASSION AND THEN LATER THEY WENT OFF AND ON. THIS WAS VERY DANGEROUS BECAUSE YOU COULDN'T DRIVE THE CAR FOR FEAR THE LIGHTS WOULD GO OUT AND YOU WOULD CREATE OR BE IN AN ACCIDENT. THE PROBLEM WENT AWAY FOR A FEW MONTHS UNTIL MY BROTHER BORROWED THE CAR FOR A WEEK AND THE PROBLEM RETURNED . IT WAS VERY BAD THAT WEEK. THE LIGHTS WENT OUT AT LEAST ONCE EVERYDAY. I CHANGED THE HEADLIGHT BULB AND CHECKED THE GROUNDS, THE WIRING SYSTEM FOR LOOSE WIRE. I COULDN'T FIND ANYTHING. I WENT TO THE PART STORE TO INQUIRE IF THEY HAD ANY IDEA WHAT COULD BE WRONG AND THEY SAID "IS IT A FORD PRODUCT". I SAID YES AND THEY SAID FORD HAD A PROBLEM WITH THE LIGHT SWITCHES. I COULDN'T IMAGINE ANYTHING AS SERIOUS AS THIS PROBLEM WHICH THEY CLASSIFIED AS A KNOW PROBLEM AND NO CORRECTIVE ACTION WAS TAKEN. I CHANGED THE LIGHT SWITCH AND THE PROBLEM WAS CORRECTED. I CAN'T IMAGINE A DEFECT MORE DANGEROUS THAN HAVING YOUR HEADLIGHTS GO OUT WHILE DRIVING AT NIGHT. *AK
I JUST WANT TO KNOW WHO I CAN TAKE IT TO REPAIR THE FRONT SEAT BELT. ITS THE MANUAL LAP PART THAT IS NOT WORKING PROPERLY. I WOULD GREATLY APPRECIATE YOUR HELP. THANKS FOR YOUR TIME AND ATTENTION. *AK
THIS VEHICLE HAD NUMEROUS BRAKE SYSTEM PROBLEMS WITHIN THE FIRST 3 MONTHS OF BEING PLACED IN SERVICE. THE FRONT ROTORS WERE WARPED AND UNBALANCED RESULTING IN UNEVEN AND EXCESSIVE PREMATURE WEAR TO THE FRONT BRAKE PADS.CALIPER RETAINING PINS HAVE INADE
WINDSHIELD WIPER MOTOR ON THIS VEHICLE NEVER ADJUSTED! NOT NOTIFIED! *AK
NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK
HUSBAND IS A MECHANIC AND SAID NUMEROUS COUGARS HAVE COME IN WITH SAME PROBLEM. I FEEL YOUR HEADLIGHTS FLASHING WHILE DRIVING COULD CAUSE AN ACCIDENT. CONFUSING OTHERS DRIVERS, ALONG THE DRIVER HIM/HERSELF NOT BEING ABLE TO SEE. *AK
ENGINE HEAD GASKET FAILURE AT 75K MILES. FORMER FORD MECHANIC STATED HE HAD REPAIRED HUNDREDS OF THESE 3.8 HEAD GASKET FAILURES. NEW SHOP SPECS FOR REPAIR WERE FOR TIGHTER TORQUE THAN DONE AT FACTORY AND REPLACE ENGINE BOLTS WITH LARGER ONES. HE FELT IT SHOULD HAVE BEEN A RECALL ITEM, SINCE IT WASN'T PROPERLY DONE AT FACTORY. HAVE NOT HAD REPAIRS DONE YET. IS THERE AN INVESTIGATION PENDING ON THIS SITUATION AND/OR POSSIBLE RECALL BEING PREPARED? THANK YOU. *AK
REPORTING A BLOWN ENGINE HEAD GASKET ON A 3.8L ENGINE, WHICH WAS REPAIRED BY A INDEPENDENT REPAIR SHOP AT CONSUMER'S COST. ASKING NHTSA TO LOOK INTO THIS MATTER. TOO MANY COMPLAINTS & REPORT ON THIS BLOWN HEAD GASKETS FOR 3.8L ENGINE. WE ARE CALLING FOR HELP. *AK
WHILE DRIVING THE HOOD LATCH MALFUNCTIONED, CAUSING THE HOOD TO FLY OPEN, AND MAY HAVE CAUSED A CRASH. PLEASE PROVIDE FURTHER INFORMATION. (EA90034). *AK
WAS DRIVING AND THE ROTORS FELL OFF DUE TO ENGINEERING AND MANUFACTURING DEFECT. TOOK TO DEALER AND HE WOULD NOT DO ANYTHING ABOUT IT. *AK
THE INCIDENT OCCURRED TWICE. FIRST TIME AT 65MPH. CRUISE CONTROL WAS SUSPECTED AS PROBLEM SO IT WAS DISCONNECTED. THE SECOND OCCURRENCE WAS ON 5/7/99. SPEED 30MPH. IN BOTH CASES, THE ACCLERATOR SUDDENLY WENT TO THE FLOOR & THE VEHICLE SHOT FORWARD AT A VERY HIGH RATE OF SPEED. THE ONLY WAY TO STOP IT WAS SHUTTING DOWN THE ENGINE.*AK
ENGINE FIRE. MJS
WHEN THE FUEL TANK IS FULL OR NEAR FULL, A STRONG GASOLINE ODOR IS PRESENT. APPEARS TO BE THE SAME AS ODI ID-807696 EXCEPT WE DON'T SEE ANY FUEL LEAKAGE. WHAT RECOURSE DO WE HAVE WITH THIS?
WHILE DRIVING VEHICLE SUDDENLY ACCELERATED,CAUSING AN ACCIDENT. *AK
ALTERNATOR CAUGHT ON FIRE TWICE, COULD HAVE CAUSED INJURIES. CAUSE UNKNOWN. PLEASE PROVIDE FURTHER INFORMATION AND VIN#. *AK
WHILE DRIVING VEHICLE SUDDEN ACCELERATED. CONSUMER PUT FOOT ON THE BRAKE IN ORDER TO STOP VEHICLE, BUT BRAKES WERE INOPERATIVE, RESULTING IN AN ACCIDENT. DEALR INSPECTED VEHICLE AND COULD NOT FIND ANY PROBLEMS. THE PROBLEM NEVER HAPPENED AGAIN. *AK
VEHICLE EXPERIENCED ENGINE FIRE DUE TO POSSIBLE RECALL COMPONENT (IGNITION SWITCH) FAILURE, NO NOTICE OF RECALL SENT TO CONSUMER PRIOR TO FIRE (#95S28).
DRIVERS SHOULDER BELT DOES NOT RETRACT, CAUSING THE SEAT BELT TO BECOME INOPERABLE, CAUSE UNKNOWN.*AK *JB
MOTORIZED SHOULDER BELT ON DRIVERS SIDE DOES NOT GO DOWN INTO THE LOCKED POSTION FOR SAFTEY. MOTER DOES NOT WORK AT ALL. STUCK IN THE DOWN POSTION MAKING THE SHOULDER BELT UNUSEABLE AND UNSAFE.
CONSUMER COMPLAINED THAT THE LENSES ON HEADLIGHTS ARE BADLY DISCOLORED, WHICH CAUSES POOR VISIBILITY AT NIGHT WHILE DRIVING. CONSUMER COMPLAINED THAT THE DEALER WOULD NOT SELL THE LENSES UNLESS THE CONSUMER WOULD BUY THE WHOLE LIGHTING KIT; COSTING APPROXIMATELY 355.00 DOLLARS. *AK *SLC
WHILE DRIVING THE VEHICLE AT 65MPH THE ACCELERATOR WENT TO THE FLOOR BY ITSELF AND WOULD NOT COME UP, NO ACCIDENTS OCCURRED. CONTINUING A COUPLE OF MILES FURTHER, THE VEHICLE TOTALLY STOPPED. THE KEY WOULD NOT TURN THE CAR OFF. THE VEHICLE WAS TOWED, DEALER CANNOT DUPLICATE THE PROBLEM. *AK
WINDOWS HAVE CAME OUT OF THE TRACK. DEALER HAS BEEN NOTIFIED.*AK
FUEL LINE AND TANK LEAK GAS, CAUSING FIRE.
WHILE VEHICLE WAS PARKED WITH THE IGNITION OFF A FIRE STARTED UNDER THE HOOD. THIS HAPPENED ABOUT 15 MINUTES AFTER THE VEHICLE HAD BEEN DRIVEN. THE VEHICLE HAS NOT BEEN REPAIRED. *AK
BOTH HOOD LATCHES FAILED SIMULTANEOUSLY CAUSING HOOD TO WRAP AROUND WINDSHIELD. WIHDSHIELD SHATTERED AND GRILL BROKE AND FELL OFF.
FUMES HAVE A STRONG SMELL AT ALL TIMES SINCE THE BEGINNING OF DECEMBER 97. CONSUMER ALSO SEES GAS ON GROUND OF PASSENGER'S SIDE DUE TO A LEAKAGE OF GASOLINE FROM A FRACTURED FUEL FILLER PIPE AND LEAKING FUEL PUMP/SENDER. CONSUMER WOULD HAVE TO DRIVE WITH WINDOWS OPEN IF OPERATING THIS VEHICLE. THERE IS A RECALL FOR THIS PROBLEM ON THE 92'S AND 93'S. CONSUMER WILL BE TAKING VEHICLE IN FOR CHECK AND SERVICE BETWEEN 1-5-98 AND 1-10-98.*AK
THE VEHICLE STARTED TO ACCELERATE WHILE THE BRAKE PEDAL WAS BEING DEPRESSED AND THE VEHICLE WAS IN REVERSE. *AK
EA90-034; CONSUMER STATES WHEN TRAVELING ON THE INTERSTATE AT ABOUT 60 TO 65 MPH THE HOOD LATCH GAVE WAY, ALLOWING THE HOOD TO FLY UP, SMASHING INTO THE WINDSHIELD, CAUSING LOSS OF VISIBILITY. CONSUMER HAS CONTACTED THE DEALER CAUSE OF PROBLEM WAS DETERMINED AS A FAULTY LATCH. *AK *SLC
GETTING INTO VEHICLE, NO LEVER TO CLOSE FROM INSIDE. DROPPED OFF HINGES THAT WERE WORN & OUT OF ALIGNMENT. AUTOMATIC SHOULDER BELTS DO NOT ACTIVATE DUE TO DOOR NOT BEING ABLE TO CLOSE. HAVE TO HOLD IT CLOSE. AT DEALERSHIP NOW. *AK
RECALL 96V071000; BEFORE THE RECALL WORK WAS PERFORMED THE VEHICLE STARTED WITH NO PROBLEM. NOW, AFTER THE WORK HAD BEEN PERFORMED THE VEHICLE STALLS BEFORE STARTING PROPERLY. *AK
SUDDEN ACCELERATION CAUSING DAMAGE TO BRAKES AND TRANSMISSION.
VEHICLE LOST STEERING AND WAS PULLED TO THE RIGHT, CAUSING COLLISION.
Complaints 1-50 of 86, newest first, reproduced as filed.
| Year | Complaints | Recalls | Fires | Deaths | Assessment |
|---|---|---|---|---|---|
| 2002 | 95 | 3 | 1 | 0 | Routine |
| 2001 | 82 | 3 | 6 | 1 | Fatalities reported |
| 2000 | 211 | 5 | 10 | 0 | Above average |
| 1999 | 454 | 9 | 3 | 1 | Fatalities reported |
| 1998 | 1 | 0 | 0 | 0 | Routine |
| 1997 | 76 | 0 | 2 | 0 | Routine |
| 1996 | 62 | 2 | 0 | 0 | Routine |
| 1995 | 109 | 0 | 4 | 0 | Routine |
| 1994 | 137 | 0 | 2 | 1 | Fatalities reported |
| 1993 | 195 | 3 | 4 | 0 | Routine |
| 1992 | 92 | 3 | 2 | 0 | Routine |
| 1991 | 73 | 3 | 6 | 0 | Routine |
| 1990 — this page | 86 | 3 | 9 | 0 | Routine |
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Apr 25, 1996. Source: NHTSA Office of Defects Investigation.