Owners filed 4 complaints about this vehicle with federal regulators, most often about the electrical system. It has been recalled 14 times.
Do not drive
NHTSA attached an advisory to a recall on this vehicle. Advisories apply to specific production runs — check your VIN with the manufacturer or at nhtsa.gov/recalls before driving it.
Most common 2019 Mercedes-Benz Sprinter (vs30) problems
1 of the 4 complaints (25%) are about the electrical system.
Component
Reports
Crashes
Fires
Injuries
Trailer Hitches · trailer hitch
1
0
0
0
Service Brakes · brakes
1
0
1
0
Power Train · transmission
1
1
0
0
Electrical System
1
0
0
0
14 safety recalls
Part 573 reports
Electrical System › Wiring › Fuses and Circuit Breakers23V100000
Filed Feb 17, 202352,993 vehiclesDaimler Vans USA, LLC
Defect. Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter VS30 and Freightliner Sprinter VS30 vehicles. The heating, ventilation, and air conditioning (HVAC) blower motor circuit may be inadequate, which can allow the wiring harness to overheat.
Risk. A wiring harness that overheats increases the risk of a fire.
Remedy. Owners are advised to only operate the HVAC front blower in manual (not automatic) mode whenever the engine is on. Do not use the maximum blower or lowest/highest temperature settings until the remedy is performed. Dealers will relocate and replace the fuse and wiring harness, free of charge. Owner notification letters were mailed June 26, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is 8297010.
Electronic Stability Control (esc) › Control Module › Software21V360000
Filed May 17, 2021168 vehiclesDaimler Vans USA, LLC
Defect. Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter vehicles equipped with the camper upfit option. The Electronic Stability Control (ESP) software was not updated for vehicles with a higher center of gravity.
Risk. The ESP may not respond as intended during certain driving scenarios, increasing the risk of a crash.
Remedy. Dealers will update the software, free of charge. Owner notification letters were mailed on July 2, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HOLAPLI.
Steering › Hydraulic Power Assist › Hose, Piping, and Connections21V241000
Filed Apr 6, 20214,444 vehiclesDaimler Vans USA, LLC
Defect. Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach and cause hydraulic fluid to leak.
Risk. A hydraulic fluid leak may cause a sudden loss of power steering assist, increasing the risk of a crash.
Remedy. DVUSA will notify owners, and dealers will install a screw-type clamp, free of charge. Owner notification letters were mailed on May 28, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is NV3LETULPX.
Defect. Daimler Vans USA, LLC (DVUSA) is recalling one 2019 Mercedes Benz Sprinter vehicle. The VIN number listed on the vehicle's dash board, certification label, and body-in-white do not match. As such, this vehicle fails to comply with the requirements of 49 CFR Part 567, "Certification."
Risk. The consumer may not receive information about open safety-recall campaigns, increasing the risk of injury, a crash, or fire.
Remedy. DVUSA will notify the owner, and a dealer will replace the VIN listed on the vehicle's dash board and certification label, free of charge. The recall began May 11, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3VINCHA.
Equipment › Other › Owners/Service/Other Manual20V756000
Filed Dec 8, 20209 vehiclesDaimler Vans USA, LLC
Defect. Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes Benz Sprinter vehicles. These vehicles may have been delivered with a version of the printed and digital operator's manual that may be inaccurate and/or incomplete.
Risk. If the operator relies on the provided owner's manual, the information about vehicle functions and other safety relevant information may be inaccurate and/or incomplete, which could lead to improper operation of the vehicle and potentially increase the risk of a crash or injury.
Remedy. DVUSA will notify owners, and dealers will replace the printed version of the operator's manual with the latest version and update the software of the digital version, free of charge. DVUSA distributed owners an interim notification on January 22, 2021. The recall began March 17, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3PRIDIBA.
Defect. Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The affected Sprinter vehicles from platform 907 (VS30) might have an open port on the fuel delivery module (fuel pump).
Risk. An open port on the fuel pump module may result in fuel leaking onto the roadway, increasing the risk of a crash.
Remedy. DVUSA will notify owners, and dealers will check for the additional nozzle on the fuel pump and install a closure onto the nozzle as needed, free of charge. The recall began September 18, 2020. Owners may contact DVUSA customer service at 1-800-367-6372. MBUSA's number for this recall is VS3KRASTUF.
Filed Jul 27, 202026 vehiclesDaimler Vans USA, LLC
Defect. Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The incorrect leaf spring shims may have been installed between the rear axle and the leaf springs possibly affecting the vehicle's handling. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Risk. The incorrect leaf spring shims may negatively affect vehicle handling, increasing the risk of a crash.
Remedy. DVUSA will notify owners, and dealers will replace the leaf spring shims on both sides, renew the spring brackets, check the rubber buffers for wear, renewing them if necessary, and adjust the headlamps, free of charge. The manufacturer has not yet provided a schedule for recall notification. DVUSA issued owners an interim notification on September 18, 2020. The recall began October 1, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3LEFSPRI.
Defect. Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes Benz Sprinter vehicles. The chassis may be missing the additional stabilization required for its cargo capacity. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Risk. If the vehicle is operated without the additional stabilization, vehicle handling could be affected, increasing the risk of a crash.
Remedy. DVUSA will notify owners, and dealers will upgrade the chassis by replacing the stabilizer bar on the front axle and replacing shock absorbers and installing a stabilizer bar on the rear axle, free of charge. DVUSA issued owners an interim notification on September 18, 2020. The recall began October 1, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FAHRBA.
Filed Jun 3, 202011,013 vehiclesDaimler Vans USA, LLC
Defect. Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz and Freightliner Spinter vans (platform 970 (VS30)), equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.
Risk. If the wiring harness is damaged, the side air bag within the seat may deploy inadvertently or not deploy as designed in the event of a crash, increasing the risk of injury to vehicle occupants.
Remedy. DVUSA will notify owners, and an authorized Mercedes-Benz or Freightliner Sprinter dealer will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. The recall began August 24, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DREHSIK.
Equipment › Other › Owners/Service/Other Manual20V180000
Filed Mar 26, 202052,127 vehiclesDaimler Vans USA, LLC
Defect. Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The Operator's Manual may not contain the correct information about how the automatic parking function ("Auto-P") operates.
Risk. If the driver relies on the Auto-P function as described in the Operator's Manual, vehicle rollaway or movement may occur, increasing the risk of a crash.
Remedy. DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will provide the correct description of the Auto-P function for the Operator's Manual, free of charge. The recall began May 18, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BAUTOP.
Structure › Frame and Members › Underbody Shields20V181000
Filed Mar 25, 202048,791 vehiclesDaimler Vans USA, LLC
Defect. Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The rear part of the fender liner on the front axle may contact and chafe the brake hose, possibly resulting in a loss of brake fluid.
Risk. Loss of brake fluid can extend the distance needed to stop the vehicle, increasing the risk of a crash.
Remedy. DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will inspect and replace the brake hoses, as necessary. Additionally, the fender liners will be modified. All services will be performed free of charge. The recall began May 8, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BRADVER.
Filed Dec 19, 2019183 vehiclesDaimler Vans USA, LLC
Defect. Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The lashing rails on the side walls may not have been properly installed, possibly resulting in the lashing rails detaching.
Risk. If the lashing rails disconnect, the cargo could become unsecured, increasing the risk of a crash.
Remedy. DVUSA will notify owners, and dealers will correctly affix the lashing rails to the side walls, free of charge. DVUSA issued owners an interim notification on February 7, 2020. The recall began April 15, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3ZUSCHI.
Filed Feb 22, 20191,197 vehiclesDaimler Vans USA, LLC
Defect. Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter VS30 vehicles equipped with LED rear fog lights. The lights may not illuminate, despite the rear fog light switch being turned on.
Risk. The lack of functioning rear fog lamps prevents the enhanced visibility of the vehicle to other drivers on the road, increasing the risk of crash.
Remedy. DVUSA will notify owners, and dealers will update the software settings of the control unit body controller, free of charge. The recall began April 18, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.
Steering › Gear Box › Shaft Sector19V070000Do not drive
Filed Jan 31, 20194,358 vehiclesDaimler Vans USA, LLC
Defect. Daimler Vans USA, LLC (Daimler Vans) is recalling certain 2019 Mercedes-Benz Sprinter VS30 vehicles. The steering shaft that connects to the steering gear may disconnect without warning.
Risk. The steering shaft disconnecting from the steering gear can cause a sudden loss of steering control, increasing risk of a crash.
Remedy. Daimler Vans will notify owners, advising them to stop driving the vehicle immediately. Dealers will inspect the bolts connecting the steering shaft to the steering gear, fully tightening and/or adjusting them, as necessary, free of charge. The recall began February 15, 2019. Owners may contact Daimler Van's customer service at 1-800-367-6372. Daimler Van's number for this recall is 2019010006.
All 14 campaigns on file, newest first.
What owners reported
Newest filings
Service BrakesFire
Filed Dec 23, 2023TX
At approximately 104 miles into a recent trip in our RV, while traveling at highway speed under cruise control, we noticed a strange odor. Almost at the same moment we immediately lost engine and braking power. The check engine light came on. We then noticed smoke coming from the engine compartment and noxious fumes had begun to enter the cabin area. After pulling to the side of the highway by use of the emergency brake, we were able to exit the vehicle. Flames could be seen coming from the engine bay and quickly engulfed the RV giving my wife, myself, and our dog only enough time to exit and get a safe distance away. The RV burned to basically nothing but the frame left.
Electrical System
Filed Apr 27, 202215,000 milesOR
The contact owns a 2019 Mercedes-Benz Sprinter 3500. The contact stated that while seated in the swivel chair inside the vehicle, she turned the swivel chair around to watch the television and several unknown warning lights started flashing on and off and the vehicle would not start. The contact stated that an independent mechanic was contacted and arrived at the residence to service the vehicle. An unknown repair was performed and the vehicle was able to be started. The vehicle was taken to the local dealer and the contact was informed that the seat wiring harness needed to be replaced. The vehicle was repaired however, the contact was concerned that by using electrical tape in the repair, the repair was not properly completed. The contact stated that while researching the failure, she became aware of NHTSA Campaign Number: 21V410000 (Electrical System, Back Over Prevention) which she related to the failure. The manufacturer was notified of the failure. The approximate failure mileage was 15,000.
Trailer Hitches
Filed Dec 17, 202115,000 milesCA
The contact owns a 2020 Tiffin Wayfarer Motorhome built on a 2019 Mercedes-Benz Sprinter 3500/4500 chassis. The contact stated that while driving approximately 55-65 MPH, the water tank fell onto the exhaust system. The contact received notification of NHTSA campaign numbers: 21V610000 (Trailer Hitches) and 21V753000 (Equipment). The contact called the local dealer who stated additional hours were needed to complete the repairs. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified however, declined the repairs. Parts distribution disconnect. The approximate failure mileage was 15,000.
Power TrainCrash
Filed Mar 25, 202121,130 milesPA
ACCIDENT ON 10/15/2020, UNOCCUPIED VEHICLE ROLLED FROM A PARKED POSITION DOWN A HILL AND STRUCK A HOUSE. THE VEHICLE IS DESIGNED TO HAVE THE TRANSMISSION AUTOMATICALLY SHIFT TO PARK WHEN THE DRIVER'S DOOR IS OPEN, AND THIS SYSTEM WAS FUNCTIONAL AT THE TIME OF THE INCIDENT. DISENGAGEMENT OF THE PARKING PAWL WAS THE CAUSE OF THE EVENT.
NHTSA has issued a do-not-drive warning for a recall on this vehicle.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Feb 17, 2023. Source: NHTSA Office of Defects Investigation.