No owner complaints are on file for this vehicle. It has been recalled 2 times.
2 safety recalls
Part 573 reports
Communication19V787000
Filed Nov 1, 201924,226 vehiclesMercedes-Benz Usa, Llc.
Defect. Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
Risk. An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Remedy. MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
Exterior Lighting › Headlights16V439000
Filed Jun 15, 2016100 vehiclesMercedes-Benz Usa, Llc.
Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016 SLK300, SLK350, SL400, SL550, and SL63 AMG vehicles manufactured from June 29, 2015, through July 13, 2015. The affected vehicles are equipped with low-beam headlights that may have been aimed incorrectly during vehicle production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk. Improperly adjusted low-beam headlights may reduce the driver's visibility, increasing the risk of a crash.
Remedy. MBUSA will notify owners, and dealers will inspect and if necessary adjust the headlamps, free of charge. The recall began on July 22, 2016. Owners may contact MBUSA customer service at 1-800-367-6372.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Nov 1, 2019. Source: NHTSA Office of Defects Investigation.