Yesterday 9/17/2022, while driving my 2009 Mercedes-Benz SL550 on the expressway with my wife as passenger, we heard and felt a very loud explosion. Shattered glass was entering the vehicle. I managed to pull off the expressway at the next exit. The retractable hardtop panoramic glass roof had exploded. Shattered glass fragments were all over the vehicle interior. Glass fragments also damaged the paint of the rear deck lid and spoiler of the vehicle. Fortunately, my wife and I did not suffer major injury. I called my auto insurance company and filed an auto damage claim. Since this incident was on a Saturday, the insurance adjuster would not contact me until the next business day. My auto was drive-able, I was still able to retract the convertible roof and the weather was nice for our 15 mile ride home.
2009 Mercedes Benz SL500
Owners filed 2 complaints about this vehicle with federal regulators, most often about the unknown or other. No safety recall has been issued.
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Unknown or Other | 1 | 0 | 0 | 0 | |
| Structure › Body | 1 | 0 | 0 | 0 |
What owners reported
Newest filingsTL*THE CONTACT OWNS A 2009 MERCEDES SL500. THE CONTACT STATED THAT WHENEVER THE VEHICLE WAS PARKED IN SUNNY WEATHER, THE SHIFTER WOULD HEAT UP TO TEMPERATURES IN EXCESS OF 150 DEGREES MAKING IT DIFFICULT TO SAFELY OPERATE THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS TOLD THERE WAS NO SOLUTION TO THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000. THE CURRENT MILEAGE WAS APPROXIMATELY 20,000. UPDATED 11/03/10 *BF UPDATED 11/04/10 THE CONSUMER STATED THE PROBLEM IS NOT ISOLATED. UPDATED EVOQ 11/09/10
2 of 2 complaints, reproduced as filed.
Across model years
Worst on record: 2003Reading this record
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.