Car Problem DataNHTSA records

2016 Mercedes-Benz SL400

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the tires. It has been recalled 1 time.

What fails
ComponentReportsCrashesFiresInjuries
Tires1
000

1 safety recall

Part 573 reports
Communication19V787000
Filed Nov 1, 201924,226 vehiclesMercedes-Benz Usa, Llc.

Defect. Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf

Risk. An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Remedy. MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.

What owners reported

Newest filings
Tires
Filed Jul 9, 2021IL

While driving on expressway alert notification displayed that driver side rear tire pressure was low. These are MOE tires so there is no spar tire and should be able to drive at low speed. Car was bought new and had less than 17,000 miles on the tires. Found nearest exit from expressway and drove slowly to nearby service station. Left driver side tire was flat and would not fill with air at service station. Began slowly driving to my home which was about 5 miles away when had to stop again because of tire noise. Pulled off street and found driver side rear tire was significantly damaged.(see photo) Called tow truck and had car towed about a mile to my home since this incident occurred on a US holiday. Nail found in tire. (see photo). Crack also found in passenger side rear tire. ( see photo)

1 of 1 complaints, reproduced as filed.

Across model years

Worst on record: 2015
YearComplaintsRecallsFiresDeathsAssessment
2016 — this page1100Routine
20152200Routine

Compare every SL400 year →

Other Mercedes-Benz models

All Mercedes-Benz models →
C300 3,958E350 2,210E320 1,164ML350 951GLK350 904ML320 742C250 725C230 657GLC 300 650E500 460

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Nov 1, 2019. Source: NHTSA Office of Defects Investigation.