2015 Mercedes-Benz SL400

Routine

Owners filed 2 complaints about this vehicle with federal regulators, most often about the wheels. It has been recalled 2 times.

What fails
ComponentReportsCrashesFiresInjuries
Wheels2
000

2 safety recalls

Part 573 reports
Communication19V787000
Filed Nov 1, 201924,226 vehiclesMercedes-Benz Usa, Llc.

Defect. Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf

Risk. An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Remedy. MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.

Exterior Lighting › Headlights16V439000
Filed Jun 15, 2016100 vehiclesMercedes-Benz Usa, Llc.

Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016 SLK300, SLK350, SL400, SL550, and SL63 AMG vehicles manufactured from June 29, 2015, through July 13, 2015. The affected vehicles are equipped with low-beam headlights that may have been aimed incorrectly during vehicle production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Risk. Improperly adjusted low-beam headlights may reduce the driver's visibility, increasing the risk of a crash.

Remedy. MBUSA will notify owners, and dealers will inspect and if necessary adjust the headlamps, free of charge. The recall began on July 22, 2016. Owners may contact MBUSA customer service at 1-800-367-6372.

What owners reported

Newest filings
Wheels
Filed Aug 2, 2021FL

Multiple wheel rims (4) have cracked while driving under normal driving conditions. The last wheel rim crack occurred while on the highway leading to a flat tire upon arriving at destination. The rim was found cracked in two places.

Wheels
Filed Dec 14, 202048,000 milesNC

MY SL400 SEEMED TO HAVE A SLOW LEAK SINCE I BOUGHT IT, PARTICULARLY ON ONE TIRE. FINALLY WHILE OUT FOR A DRIVE THE TIRE DRAMATICALLY LOST TIRE PRESSURE AND IT LED ME TO GET SERVICE, WHERE I FOUND THAT THE RIM WAS CRACKED. I HAD THE RIM REPLACED FOR OVER USD$1000 IN OCTOBER. THEN IN DECEMBER, SAME SYMPTOM, SLOW LEAK, THEN DRAMATIC LOSS OF PRESSURE. CAR WAS TAKEN TO DEALERSHIP FOR SERVICE AND THEY FOUND THE SAME SYMPTOM, CRACKED RIM, AND INSPECTED THE OTHERS AND FOUND ANOTHER. THREE (3) CRACKED RIMS IN LESS THAN 3 MONTHS. I MAY ADD THAT THE CHANGE FROM SLOW LEAK TO DRASTIC LOSS COMES QUICKLY. I AM UNCOMFORTABLE FOR THE SAFETY OF MY VEHICLE. THE DEALER KNEW TO INSPECT THE OTHER WHEELS. EACH OF THESE RIMS COSTS MORE THAN USD$1000, AND THE DEALER TRIES TO PUSH A "TIRE & RIM WARRANTY". THE CAR HAS BEEN DRIVEN LIGHTLY BY ME AND LESS THAN 3000 MILES PER YEAR FOR THE LAST 2 YEARS. TO HAVE SUCH DRAMATIC FAILURES LEADS ME TO BELIEVE THAT THIS IS A DESIGN OR MANUFACTURING DEFICIENCY, AND CAUSE FOR SAFETY CONCERN FOR THE PUBLIC,

2 of 2 complaints, reproduced as filed.

Across model years

Worst on record: 2015
YearComplaintsRecallsFiresDeathsAssessment
20161100Routine
2015 — this page2200Routine

Compare every SL400 year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Nov 1, 2019. Source: NHTSA Office of Defects Investigation.