2019 Mercedes-Benz S 560 4Matic

Routine

Owners filed 2 complaints about this vehicle with federal regulators, most often about the seat belts. It has been recalled 1 time.

What fails
ComponentReportsCrashesFiresInjuries
Seat Belts1
000
Power Train1
000

1 safety recall

Part 573 reports
Power Train › Driveline › Universal Joint26V216000
Filed Apr 3, 202624,092 vehiclesMercedes-Benz Usa, Llc

Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 E 400 4MATIC Sedan, E 400 4MATIC Wagon, E 400 4MATIC Cabriolet, E 400 4MATIC Coupe, 2018-2020 Maybach S 560 4MATIC, S 560 4MATIC Coupe, S 450 4MATIC, 2019-2020 E 450 4MATIC Sedan, E 450 4MATIC Wagon, E 450 4MATIC Coupe, and E 450 4MATIC Cabriolet vehicles. The drive shaft universal joint may break, resulting in a sudden loss of drive power.

Risk. A sudden loss of drive power increases the risk of a crash.

Remedy. Dealers will inspect and replace the drive shaft as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed May 22, 2026. Additional letters will be sent once the remedy is available. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 10, 2026.

What owners reported

Newest filings
Power Train
Filed Aug 31, 202680,023 milesWA

The contact owns a 2019 Mercedes-Benz S-560 4Matic. The contact stated that while driving approximately 35 MPH, there was an abnormal sound coming from the vehicle while the brake pedal was depressed or while the accelerator pedal was depressed; however, the vehicle lost automotive power. However, after several seconds, the vehicle suddenly regained automotive power. No warning lights were illuminated. The vehicle was taken to a dealer for a routine oil change and brake service, and the contact made the dealer aware of the failure. The dealer stated that the failure was not yet determined. The vehicle was not repaired. The vehicle was taken back to the dealer, and the dealer made the contact aware that the VIN was included in NHTSA Campaign Number: 26V216000 (Power Train). The contact was informed that the driveshaft needed to be replaced; however, the part to do the recall repair was not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was approximately 80,023.

Seat Belts
Filed Jul 6, 2026AL

The front passenger seat belt, after a hard break, it released and never retracted

2 of 2 complaints, reproduced as filed.

Across model years

Worst on record: 2018
YearComplaintsRecallsFiresDeathsAssessment
20201100Routine
2019 — this page2100Routine
20184100Routine

Compare every S 560 4Matic year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Apr 3, 2026. Source: NHTSA Office of Defects Investigation.