Owners filed 8 complaints about this vehicle with federal regulators, most often about the air bags. It has been recalled 3 times.
Do not drive
NHTSA attached 2 advisories to recalls on this vehicle. Advisories apply to specific production runs — check your VIN with the manufacturer or at nhtsa.gov/recalls before driving it.
What fails
Component
Reports
Crashes
Fires
Injuries
Air Bags
5
0
0
0
Service Brakes, Hydraulic
1
0
0
0
Engine
1
0
0
0
Electrical System
1
0
0
0
3 safety recalls
Part 573 reports
Service Brakes, Hydraulic › Power Assist › Vacuum24V298000Do not drive
Filed Apr 26, 202415,604 vehiclesMercedes-Benz Usa, Llc
Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2012 ML, GL, and R-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. Moisture may accumulate and cause corrosion in the brake booster housing unit, which can result in reduced brake performance or brake failure.
Risk. Reduced brake performance or brake failure can increase the risk of a crash.
Remedy. Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will remove the rubber sleeve, inspect the brake booster, and as necessary, replace the brake booster. All repairs will be performed free of charge. Owner notification letters were mailed on May 24, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MMUSA's number for this recall is 2024050001/2. This recall is an expansion of previous recall number 22V-315.
Service Brakes, Hydraulic › Power Assist › Vacuum22V315000Do not drive
Filed May 9, 2022350,294 vehiclesMercedes-Benz Usa, Llc
Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2012 ML-Class, GL-Class, and R-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. Moisture may accumulate and cause corrosion in the brake booster housing unit, which can result in reduced brake performance or brake failure.
Risk. Reduced brake performance or brake failure can increase the risk of a crash.
Remedy. Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will remove the rubber sleeve, inspect the brake booster, and as necessary, replace the brake booster. All repairs will be performed free of charge. Owner notification letters were mailed June 30, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers for this recall are 2022050014, 2022050015 2022090006, & 2022090007.
Air Bags › Frontal › Driver Side › Inflator Module16V081000
Filed Feb 11, 2016711,159 vehiclesMercedes-Benz Usa, Llc.
Defect. Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2009-2010 ML320 BlueTec 4Matic, GL320 BlueTec 4Matic and R320 CDI 4Matic, 2011 E350 Cabriolet and E550 Cabriolet, 2009-2011 ML350, ML350 4Matic, ML550 4Matic, ML63 AMG, and C63 AMG, 2010-2011 ML450 4Matic Hybrid, E350 Coupe, E350 4Matic, E550 Coupe, E550 4Matic, and E63 AMG, 2011-2012 GL350 BlueTec 4Matic and R350 BlueTec 4Matic, 2009-2012 GL450 4Matic, GL550 4Matic and R350 4Matic, 2007-2008 SLK280, SLK350, and SLK55 AMG, 2011-2014 SLS AMG Coupe, 2012 SLS AMG Cabriolet, 2013-2014 SLS AMG GT and SLS AMG GT Cabriolet, 2005 C230 Kompressor and C320, 2006-2007 C230, 2006-2011 C350, 2008-2011 C300 and C300 4Matic, 2010-2012 GLK350 and GLK350 4Matic and 2007-2008 Chrysler Crossfire vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Risk. In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy. MBUSA will their notify owners, and Fiat Chrysler will notify the affected Chrysler owners. Dealers for the respective brands will replace the driver's frontal air bag module, free of charge. This recall began November 2016. Mercedes-Benz owners may contact MBUSA customer service at 1-800-367-6372 and Chrysler owners may contact Fiat Chrysler customer service at 1-800-853-1403.
What owners reported
Newest filings
Service Brakes, Hydraulic
Filed Jul 7, 2022185,000 milesSC
The contact owns a 2012 Mercedes-Benz R350. The contact received notification of NHTSA Campaign Number: 22V315000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the rear end of the vehicle was making a grinding sound while the brake pedal was depressed. The contact took the vehicle to the dealer who completed the inspection mentioned in the recall and concluded that a replacement was needed. The approximate failure mileage was 185,000. Parts distribution disconnect.
Air Bags
Filed Mar 31, 2019NC
TAMARA RECALL. IT'S BEEN 10 YEARS NOW. WHEN IS MY LUCK RUNNING OUT?
Air Bags
Filed Mar 29, 2019CO
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ R350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF DENVER (LOCATED AT 940 S COLORADO BLVD, DENVER, CO 80246, (303) 953-4581) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Electrical System
Filed Mar 29, 201865,000 milesMD
"TAKATA RECALL" - WHILE DRIVING ALONG A COUNTY STREET MY VEHICLE COMPLETELY STALLED. I PUT IN PARK AND IT STARTED AND WENT APPROXIMATELY A 1/2 OF A MILE AND STALLED AGAIN. IT DID THIS TWICE MORE BEFORE I GOT HOME WHERE I SHUT IT OFF AND CALLED A TOW COMPANY TO TAKE IT TO THE SHOP. MY SERVICE ADVISOR CALL AND TOLD ME THAT THE WIRING HONES TO THE ENGINE BURNED UP.
Air Bags
Filed Dec 24, 201758,000 milesNJ
TAKATA RECALL MANUFACTURER ADVISED ME OF THE DEFECT IN MAY 2016. THE LETTER ADVISED IT WOULD TAKE SOME TIME TO DESIGN AND ULTIMATELY REPLACE THE DEFECTIVE PART. NO FURTHER NOTICES HAVE BEEN RECEIVED WITH A SOLUTION AFTER MORE THAN 18-MONTHS. NO ACCIDENTS OR COLLISIONS HAVE OCCURRED TO TEST THE BAG EFFECTIVENESS.
Air Bags
Filed Dec 2, 2017VA
TAKATA RECALL - AIRBAG FIX HAS YET NOT BEEN MADE AVAILABLE AND THE COMPANY HAS DECLARED BANKRUPTCY, I'M CLUELESS ON WHO IS GOING TO FIX THE AIRBAGS.
Air Bags
Filed Nov 1, 2017FL
TAKATA RECALL I RECEIVED A POST CARD IN THE MAIL FROM TK HOLDINGS STATING TO CONTACT THE DEALER FOR A FREE REPAIR. I HAVE CONTACTED THE DEALER AND THEY STATE THAT THE AIRBAGS ARE ON BACK ORDER. THE ISSUE IS NOT BEING RESOLVED IN A TIMELY MANNER
Engine
Filed Apr 14, 201434,000 milesCT
TL*THE CONTACT OWNS A 2012 MERCEDES BENZ E350. THE CONTACT STATED THAT THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, WHO PERFORMED A DIAGNOSTIC THAT DETECTED SLUDGE IN THE ENGINE. THE ENGINE WAS REPLACED HOWEVER, THE FAILURE WAS NOT CORRECTED AND THE VEHICLE CONTINUED TO SPORADICALLY STALL. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR FURTHER INSPECTION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 34,000.
NHTSA has issued a do-not-drive warning for a recall on this vehicle.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Apr 26, 2024. Source: NHTSA Office of Defects Investigation.