2011 Mercedes-Benz ML550

Do not drive

Owners filed 6 complaints about this vehicle with federal regulators, most often about the air bags. It has been recalled 3 times.

What fails
ComponentReportsCrashesFiresInjuries
Air Bags2
000
Visibility › Sun/Moon Roof Assembly1
000
Steering1
000
Service Brakes1
000
Electrical System1
000

3 safety recalls

Part 573 reports
Service Brakes, Hydraulic › Power Assist › Vacuum24V298000Do not drive
Filed Apr 26, 202415,604 vehiclesMercedes-Benz Usa, Llc

Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2012 ML, GL, and R-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. Moisture may accumulate and cause corrosion in the brake booster housing unit, which can result in reduced brake performance or brake failure.

Risk. Reduced brake performance or brake failure can increase the risk of a crash.

Remedy. Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will remove the rubber sleeve, inspect the brake booster, and as necessary, replace the brake booster. All repairs will be performed free of charge. Owner notification letters were mailed on May 24, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MMUSA's number for this recall is 2024050001/2. This recall is an expansion of previous recall number 22V-315.

Service Brakes, Hydraulic › Power Assist › Vacuum22V315000Do not drive
Filed May 9, 2022350,294 vehiclesMercedes-Benz Usa, Llc

Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2012 ML-Class, GL-Class, and R-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. Moisture may accumulate and cause corrosion in the brake booster housing unit, which can result in reduced brake performance or brake failure.

Risk. Reduced brake performance or brake failure can increase the risk of a crash.

Remedy. Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will remove the rubber sleeve, inspect the brake booster, and as necessary, replace the brake booster. All repairs will be performed free of charge. Owner notification letters were mailed June 30, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers for this recall are 2022050014, 2022050015 2022090006, & 2022090007.

Air Bags › Frontal › Driver Side › Inflator Module16V081000
Filed Feb 11, 2016711,159 vehiclesMercedes-Benz Usa, Llc.

Defect. Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2009-2010 ML320 BlueTec 4Matic, GL320 BlueTec 4Matic and R320 CDI 4Matic, 2011 E350 Cabriolet and E550 Cabriolet, 2009-2011 ML350, ML350 4Matic, ML550 4Matic, ML63 AMG, and C63 AMG, 2010-2011 ML450 4Matic Hybrid, E350 Coupe, E350 4Matic, E550 Coupe, E550 4Matic, and E63 AMG, 2011-2012 GL350 BlueTec 4Matic and R350 BlueTec 4Matic, 2009-2012 GL450 4Matic, GL550 4Matic and R350 4Matic, 2007-2008 SLK280, SLK350, and SLK55 AMG, 2011-2014 SLS AMG Coupe, 2012 SLS AMG Cabriolet, 2013-2014 SLS AMG GT and SLS AMG GT Cabriolet, 2005 C230 Kompressor and C320, 2006-2007 C230, 2006-2011 C350, 2008-2011 C300 and C300 4Matic, 2010-2012 GLK350 and GLK350 4Matic and 2007-2008 Chrysler Crossfire vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.

Risk. In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy. MBUSA will their notify owners, and Fiat Chrysler will notify the affected Chrysler owners. Dealers for the respective brands will replace the driver's frontal air bag module, free of charge. This recall began November 2016. Mercedes-Benz owners may contact MBUSA customer service at 1-800-367-6372 and Chrysler owners may contact Fiat Chrysler customer service at 1-800-853-1403.

What owners reported

Newest filings
Service Brakes
Filed May 18, 2022NJ

The break line in the rear locate right above the gas tank is corroded by rust due to the clip is holding the break line allows the moisture to accumulate. The car will lose its break completely when this happens. There is no way for the car owner to inspect this problem until the car has no break power.

Air Bags
Filed Nov 15, 2017OK

TAKATA RECALL...I HAVE HAD A RECALL FOR A VERY LONG TIME ON MY AIR BAGS AND HAVE NEVER BEEN CONTACTED BY MERCEDES AGAIN AFTER THE INITIAL RECALL. I AM DRIVING AROUND WITH A POTENTIALLY DEADLY DEVICE IN MY VEHICLE. I FIND THIS RIDICULOUS ESPECIALLY SINCE I AM DRIVING A MERCEDES WHICH IS SUPPOSED TO BE ONE OF THE SAFEST VEHICLES! RECALL NUMBER 16V081. MFG RECALL NUMBER 2016020003

Air Bags
Filed Jan 14, 2017OK

TAKATA RECALL. HAVE CONTACTED DEALERSHIP NUMEROUS TIMES IN THE LAST YEAR AND HALF REQUESTING WHEN IT WOULD BE FIXED AND ARE TOLD IT IS STILL PENDING. I WOULD EXPECT FASTER SERVICE ON THIS POTENTIAL DANGER WITH THE DEFECTIVE DRIVER SIDE AIRBAG.

Visibility › Sun/Moon Roof Assembly
Filed Dec 23, 201450,000 milesTX

DRIVING ON A FEEDER ROAD IN LIGHT TRAFFIC AT ABOUT 55 MPH, WE WERE STARTLED BY AN ENORMOUS LOUD EXPLOSIVE SOUND ON OUR SUNROOF OF THE ML 550, LIKE A BOMB SOUND. PULLED OVER AND SLID THE INSIDE VENTED HEADLINER/CURTAIN BACK ABOUT 6 INCHES AND SAW A HOLE THE SIZE OF TWO FISTS PLUS SHATTERED GLASS. WE RECALL THAT WE WEREN'T FOLLOWING BEHIND ANY TRUCKS. MERCEDES DEALERSHIP ESTIMATED $2,777.00 TO REPLACE GLASS, DROP HEADLINER AND REMOVE BROKEN GLASS SHARDS/PIECE. MB DID NOT OFFER ANY EXPLANATION AS TO DEFECTIVE SUNROOF GLASS. WE OWNED NUMEROUS MODELS OF MERCEDES WITH SUNROOFS AND NEVER EXPERIENCED SUCH A FRIGHTENING EPISODE. *TR

Steering
Filed Sep 7, 20142,047 milesCA

THE CAR WOULD MAKE LOUD NOISES EVEN AT A SMALL SPEED, SERVICE MGR AT SMYTHE TOLD ME THAT MB HAD THIS DEFECT AND HE STATED HE PUT LOCTITE 648 PER MY NOTES O 8/24./2012 AT 9N WHEEL BEARING(S)! MB SHOULD NOT HAVE SUCH A PROBLEM. MY PREVIOUS ML 500 ALSO HAD A STEERING PROBLEM AND MB NEVER NOTIFIED US BUT FIXED IT AFTER THE WARRANTY AS THEY KNEW ABOUT IT ACCORDING TO SMYTHE SVC MGR. I THINK MB MUST BE PROACTIVE IN RECTIFYING SUCH PROBLEMS AS WE DO NOT WANT THEM TO CAUSE PROBLEMS AFTER THE WARRANTY EXP.! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Electrical System
Filed Aug 2, 20118,000 milesCA

YESTERDAY, I WAS DRIVING OUR 2011 MERCEDES ML550 ON A CALIFORNIA HIGHWAY, AND SUDDENLY LOST MY BRAKE LIGHTS, TURN SIGNAL LIGHTS AND REVERSE LIGHTS, DUE TO A RODENT EATING THE WIRING OF THE CAR. THIS IS THE SECOND TIME THIS YEAR A RODENT HAS EATEN THE WIRING OF THIS CAR. 4 MONTHS AGO A RODENT ATE THE MAIN WIRING LOOM AND THE REPAIR COST $1000. WE HAVE OWNED 5 DIFFERENT MERCEDES BENZ MODELS OVER THE LAST 7 YEARS. THE WIRING FOR EACH OF THESE CARS HAS BEEN EATEN BY RODENTS MORE THAN ONCE AND CAUSED US THOUSANDS OF DOLLARS WORTH OF DAMAGE (OBVIOUSLY NOT COVERED UNDER WARRANTY). IN MOST CASES THE CARS WERE GARAGED. THE CARS WERE PARKED IN VARIOUS PLACES AROUND THE COUNTRY, INCLUDING LOCATIONS WHERE NO ONE ELSE WITH OTHER BRAND CARS HAS HAD RODENT DAMAGE. EVERY TIME WE BRING THE CARS IN TO BE REPAIRED THE MERCEDES DEALERSHIPS TELLS US "2 OTHER PEOPLE HAVE BROUGHT THEIR MERCEDES IN TODAY WITH RODENT DAMAGE". I HEAR FROM ONE OF THE MB REPAIRMEN MERCEDES HAS CHOSEN TO USE A MATERIAL FOR THE INSULATION OF THEIR WIRING THAT IS ATTRACTIVE TO RODENTS. LOSING MY LIGHTING ON A HIGHWAY IS A SAFETY ISSUE FOR ME. BEING STUCK RESPONSIBLE FOR PAYING FOR REPAIRS THAT MAY BE CAUSED BY A MATERIAL CHOICE MB HAS MADE SEEMS UNFAIR. *KB

6 of 6 complaints, reproduced as filed.

Across model years

Worst on record: 2008
YearComplaintsRecallsFiresDeathsAssessment
20143300Routine
20133400Routine
20121300Routine
2011 — this page6300Do not drive
20104300Do not drive
20094300Do not drive
200818200Do not drive

Compare every ML550 year →

Reading this record

NHTSA has issued a do-not-drive warning for a recall on this vehicle.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Apr 26, 2024. Source: NHTSA Office of Defects Investigation.