Car Problem DataNHTSA records

2007 Mercedes Benz M Class

Routine

Owners filed 2 complaints about this vehicle with federal regulators, most often about the seats › front assembly › seat heater/cooler. It has been recalled 2 times.

What fails
ComponentReportsCrashesFiresInjuries
Seats › Front Assembly › Seat Heater/Cooler1
010
Seats1
010

2 safety recalls

Part 573 reports
Electrical System08V303000
Filed Jul 7, 2008404 vehiclesMercedes-Benz Usa, Llc.

Defect. MERCEDES-BENZ IS RECALLING MY 2006-2008 M-CLASS, R-CLASS, MY 2005-2009 SLK-CLASS, MY 2005-2008 C-CLASS, MY 2003-2004 AND 2006-2008 CLK-CLASS, MY 2003-2008 E-CLASS, MY 2004 AND 2008 CL-CLASS, MY 2008 CLS-CLASS, MY 2004 AND 2007-2008 S-CLASS, MY 2003 G-CLASS, AND MY 2003-2004, 2006 AND 2009 SL-CLASS VEHICLES. A SOFTWARE CALIBRATION NUMBER (SCN) CODING RECEIVED ON THE AFFECTED VEHICLES DURING A RECENT WORKSHOP VISIT WAS INCORRECT. DEPENDING ON THE MODEL YEAR AND MODEL AFFECTED, THE RESULTS OF AN INCORRECT SCN CODING CAN AFFECT A NUMBER OF VEHICLE SAFETY AND EMISSION FUNCTIONS INCLUDING THE FOLLOWING TYPES OF FUNCTIONS: (1) THE FUEL GAUGE READINGS MAY BE INCORRECT; (2) A STUCK FUEL-LEVEL SENSOR MAY NOT BE DISPLAYED IN THE INSTRUMENT CLUSTER; (3) THE OBD SYSTEM MAY CAUSE THE CHECK ENGINE LIGHT TO ILLUMINATE INCORRECTLY; AND, (4) THE SPEEDOMETER MAY BE OUT OF TOLERANCE.

Risk. IN THE EVENT OF A VEHICLE CRASH, THE ELECTRICAL FUEL PUMP MAY NOT RECEIVE A CRASH SIGNAL THAT IS REQUIRED FOR THE FUEL PUMP TO DISCONNECT AND PREVENT FUTURE FUEL DELIVERY AS DESIGNED.

Remedy. DEALERS WILL RECODE THE SCN FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 30, 2008. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.

Vehicle Speed Control › Accelerator Pedal06V495000
Filed Dec 29, 20061,570 vehiclesMercedes-Benz Usa, Llc.

Defect. ON CERTAIN VEHICLES, THE ACCELERATOR PEDAL MIGHT NOT HAVE BEEN FULLY FASTENED TO ITS MOUNTING STUDS.

Risk. OVER TIME, THE PEDAL MAY NOT MAINTAIN A CONSISTENT PEDAL POSITION, WHICH COULD MAKE IT MORE DIFFICULT TO OPERATE THE ACCELERATOR.

Remedy. DEALERS WILL INSPECT AND, IF NECESSARY, INSTALL THE MOUNTING NUTS OF THE ACCELERATOR PEDAL. THE RECALL BEGAN ON JANUARY 16, 2007. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.

What owners reported

Newest filings
SeatsFire
Filed Jan 23, 201297,900 milesOH

MALFUNCTION IN THE DRIVER'S SEAT BACK REST HEATING SYSTEM CAUSED MELTING OF THE UPHOLSTERY AND OF THE OUTER LAYER OF THE DRIVER'S CAR COAT AT THE MELTED SEAT-BACK UPHOLSTERY. NO OVERT FIRE. ACTION TAKEN: SWITCHED OFF SEAT HEAT. BARE WIRES VISIBLE INSIDE THE SEAT-BACK. *TR

Seats › Front Assembly › Seat Heater/CoolerFire
Filed Dec 30, 2009403,766 milesCA

SEAT WARMER BURNED A HOLE THROUGH MY DRIVER'S SEAT. APPROXIMATELY 2'-3' IN HEIGHT AND APPROXIMATELY 1/2' IN LENGTH. *TR

2 of 2 complaints, reproduced as filed.

Across model years

Worst on record: 2000
YearComplaintsRecallsFiresDeathsAssessment
20091100Routine
20081200Routine
2007 — this page2220Routine
200614200Routine
20040100Routine
200310310Routine
20025500Routine
20015400Routine
200025500Routine
199918410Routine
19985400Routine

Compare every M Class year →

Other Mercedes Benz models

All Mercedes Benz models →
C300 3,958E350 2,210E320 1,164ML350 951GLK350 904ML320 742C250 725C230 657GLC 300 650E500 460

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jul 7, 2008. Source: NHTSA Office of Defects Investigation.