TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PERFORM THE REPAIRS. MERCEDES-BENZ OF ORANGE PARK (7018 BLANDING BLVD, JACKSONVILLE, FL 32244) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO REPAIR THE VEHICLE. THE CONTACT ALSO STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
2015 Mercedes-Benz GLK350 complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2015 record →
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF JACKSON (455 STEED RD, RIDGELAND, MS 39157, (601) 956-4211) AND THE MANUFACTURER WERE CONTACTED AND MADE AWARE OF THE ISSUE. THE CONTACT WAS INFORMED THAT THE PART WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED PARK PLACE MOTORCARS MERCEDES-BENZ (LOCATED AT 5601 BRYANT IRVIN RD, FORT WORTH, TX 76132, (817) 310-9745) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350W2. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HEARD A HUMMING NOISE COMING FROM THE AIR BAG COMPARTMENTS ON BOTH THE FRONT DRIVER AND PASSENGER SIDES OF THE VEHICLE. THE CONTACT CALLED WALTER'S MERCEDES-BENZ OF RIVERSIDE (LOCATED AT 3213 ADAMS ST, RIVERSIDE, CA 92504, 951-441-6182) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 2/2091081908. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT MERCEDES-BENZ OF LOVELAND (LOCATED AT 4040 BYRD DRIVE, LOVELAND, CO 80538, 855-249-1548) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF MEMPHIS (5389 POPLAR AVE, MEMPHIS, TN 38119, (901) 345-6211) WAS CONTACTED AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350W2. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V010000(AIR BAGS). MERCEDES-BENZ OF DELRAY (1001 LINTON BLVD, DELRAY BEACH, FL 33444, 561-291-6095) WAS CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF TEMECULA AT 951-216-7800 (LOCATED AT 40910 TEMECULA CENTER DR, TEMECULA, CA 92591) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNKNOWN. *TT MCONSUMER STATED ERCEDES-BENZ (MANUFACTURER) SAID NOT TO EXPECT PARTS BEFORE MAY 2020.*JB
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT STATED THAT PARTS WERE NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) WAS RECEIVED. AFTER CONTACTING KNOXVILLE MERCEDES-BENZ (10131 PARKSIDE, KNOXVILLE, TN), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350W2. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN AN UNKNOWN RECALL REGARDING THE AIR BAGS. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED BECAUSE THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 169V01000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF KNOXVILLE (10131 PARKSIDE DR, KNOXVILLE, TN 37922, (865) 777-2222) WHO STATED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF HOUSTON GREENWAY (3900 SOUTHWEST FWY, HOUSTON, TX 77027, (713) 489-2111) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
FRONT DRIVER SIDE AIRBAG MALFUNCTION
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF ONTARIO (LOCATED AT 3787 E GUASTI RD, ONTARIO, CA 91761, (909) 212-8400) WAS CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA RECALL; WHAT IS A REASONABLE TIME? I GOT THE LETTER IN FEBRUARY AND STILL NO FOLLOW-UP FROM MY DEALER. I AM WORRIED ABOUT HAVING THE AIRBAG EXPLODE.
TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT STATED THAT THE POWER STEERING INDICATOR ILLUMINATED AND MALFUNCTIONED. THE CONTACT CALLED MERCEDES-BENZ OF PALM BEACH (4000 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33409, (561) 609-0902) AND WAS ADVISED TO CALL AAA TO HAVE THE VEHICLE TOWED TO THEIR FACILITY EVEN IF IT WAS STILL UNDER WARRANTY. THE CONTACT WAS ABLE TO STEER THE VEHICLE HOME. THE POWER STEERING INDICATOR TURNED OFF OVER THE NEXT FEW DAYS, BUT THE VEHICLE REMAINED PARKED AT THE CONTACT'S HOME. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 2,500.
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350W2. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V01000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF SAN ANTONIO (9600 SAN PEDRO AVE, SAN ANTONIO, TX 78216, (210) 366-9600) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) WAS RECEIVED. AFTER CONTACTING THE LOCAL DEALER (MERCEDES-BENZ OF SOUTH BAY, 3311 PACIFIC COAST HWY, TORRANCE, CA) AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
RECALL 19V010. PARTS ARE STILL NOT AVAILABLE AT DEALER. WE NEED TRANSPORTATION, CAN'T TRADE IN ARE SELL WITHOUT A SUBSTANTIAL LOST AND I'M CONCERNED ABOUT DRIVING WITH FRONT SEAT PASSENGER. MERCEDES SHOULD REPAIR OR BUY BACK THE CAR AT FAIR AND REASONABLE PRICE.
FAULTY PARKING BRAKE ASSEMBLY. WHEN PULLING THE PARKING BRAKE RELEASE THE FOOT PEDAL DOES NOT DISENGAGE. DRIVER MUST PULL THE PARKING BRAKE RELEASE AND USE THEIR FOOT TO MANUALLY PRY THE PARKING BRAKE PEDAL BACK INTO THE 'RELEASED' POSITION. VEHICLE HAS HAD ISSUE SINCE 39,000 MILES.
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE MANUFACTURER AND DEALER WERE NOTIFIED. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TR CONSUMER WAS TOLD BY DEALER THEY COULD NOT PERFORM THE RECALL SINCE THE PARTS WERE NOT RELEASED BY MERCEDES. *JB
TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ TYSONS CORNER (8545 LEESBURG PIKE, VIENNA, VA 22182, (855) 786-8745) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF *TR
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT CALLED WALTER'S MERCEDES-BENZ OF RIVERSIDE AT 951-441-6182 (LOCATED AT 3213 ADAMS ST, RIVERSIDE, CA 92504) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE RECALL NOTICE WAS NOT SENT IN A TIMELY MANNER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF PALM SPRINGS (4095 E PALM CANYON DR, PALM SPRINGS, CA 92264, (760) 328-6525) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA RECALL. THE DEFECT IN THE PASSENGER-SIDE FRONTAL AIRBAG INFLATOR MAY CAUSE THE INFLATOR TO EXPLODE WHEN DEPLOYED. NOTHING HAS BEEN DONE TO ADDRESS THIS PROBLEM. THE MERCEDES BENZ DEALERSHIPS TELL ME THE ISSUE IS "PENDING" AND PARTS ARE NOT AVAILABLE. THE CAR IS FOUR YEARS OLD. WHEN WILL PARTS BE AVAILABLE?
TAKATA INFLATORS - I RECEIVED A LETTER OF THE RECALL DATE FEB 2019. I CALLED THE MERCEDES DEALER DIRECT APRIL 17, 2019 AND THEY CLAIMED THEY DON'T HAVE THE PART AND WOULD SEND ME A LETTER WHEN ONE COMES IN. HOWEVER, I HAVE LEARNED OTHERS WHO PURCHASED CARS AFTER MY PURCHASE HAVE HAD THEIRS REPLACED. I HAVE GREAT CONCERN SINCE MY AIRBAG INDICATOR SOMETIMES GENERATES A WARNING. THIS REPLACEMENT IS LONG OVER DUE...
TAKATA RECALL. 1/18/19. DEALER STATED NO RECALL, THEN WHEN PROVEN, REFUSED TO REPLACE AIR BAG DESPITE AVAILABILITY, AND REFUSED TO PROVIDE LOANER CAR. THEN IN EMAIL WITH MANUFACTURER CLAIMED THAT SAFE TO DRIVE AND ONLY PRECAUTIONARY WHEREAS RECALL NOTICE STATES POSSIBLE DEADLY. OVER 60 DAYS AND NOT RECEIVED RECALL NOTICE. I FOUND BY VIN SEARCH.
TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. KEELER MOTOR CAR CO INFORMED ME TO CONTACT USA MERCEDES BENZ. THE USA MERCEDES BENZ INFORMED ME THAT MY VEHICLE WAS NOT SCHEDULED FOR REPAIR OF THE AIRBAG UNTIL MAY OF 2020 ON THIS AIRBAG. THIS IS AN EXCESSIVE TIME FOR REPAIR. THE FIRST RECALL AND ON THIS AIRBAG WAS IN 2012 YET THE DEFECTIVE AIR BAG WAS KNOWING INSTALLED IN A 2015 VEHICLE! FORGET REPAIR, THE AIRBAG SHOULD BE REPLACED. MANUFACTURER WAS NOTIFIED AND STATED THAT THE PART WOULD NOT BE AVAILABLE UNTIL MAY OF 2020. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF*JB
TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF SAN DIEGO (4750 KEARNY MESA RD, SAN DIEGO, CA 92111, (858) 295-3136) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF HOUSTON GREENWAY (LOCATED AT 3900 SOUTHWEST FWY, HOUSTON, TX 77027, (713) 489-2111) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA RECALL HAS BEEN ISSUED SEVERAL TIMES. EACH TIME, MERCEDES SAYS NO FIX IS AVAILABLE PLEASE STAY IN TOUCH. THEY WILL NOT SAY WHETHER MY SPECIFIC VEHICLE HAS THE PROBLEM OR, IF IT DOES, HOW LONG I HAVE TO DRIVE WITH FEAR OF PASSENGER DEATH.
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) WAS RECEIVED IN MARCH OF 2019. AFTER CONTACTING MERCEDES-BENZ OF BEAVERTON (9275 SW CANYOR RD, PORTLAND, OR), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TO WHOM IT MAY CONCERN: AFTER RECEIVING YOUR LETTER, I CONTACTED THE LOCAL DEALER REGARDING THE TAKATA RECALL FOR THE AIRBAGS, AND THE DEALER IN NORTH HOUSTON MERCEDES BENZ MENTIONED THAT RIGHT NOW THE RECALL IS WORKING ON CAR MODELS FROM 2010-2011 WHICH TYPICALLY REPRESENTS A TIME FROM OF MORE THAN 8-MONTHS FOR MY CAR TO HAVE SERVICE REGARDING THIS RECALL. IN AN ATTEMPT TO EXPEDITE THIS PROCESS, WHAT CAN BE DONE TO ENSURE SAFETY FOR THE DRIVER AND PASSENGERS IN THE MEANTIME. I AM SHOCKED THAT THE SERVICE TIME IS MORE THAN 8 MONTHS BECAUSE IN THE EVENT OF AN ACCIDENT, THE PROTECTION IS NOT SECURE. WHAT CAN BE DONE TO REMEDY THIS SITUATION WITHIN A SHORTER TIME FRAME?
TAKATA RECALL - MERCEDES I'VE JUST RECEIVED A LETTER STATING MY 2015 MERCEDES GLK 350 HAS OR MAY HAVE A FAULTY PASSENGER SIDE AIRBAG OR INFLATER RELATED TO TAKATA'S POOR QUALITY STANDARD. I CHECKED WITH MERCEDES AND THEY DON'T FORESEE REPLACEMENT PARTS BEING AVAILABLE UNTIL MAY 2020, WHICH IS WHOLLY UNACCEPTABLE IN SCOPE. I UNDERSTAND THIS RECALL HAS BEEN INITIATED VOLUNTARILY DUE TO TAKATA'S HISTORY AND THERE HAVE NOT BEEN ANY MERCEDES INCIDENTS, HOWEVER IF THE PART IS CONCERNING ENOUGH FOR A RECALL I AM EXTREMELY DISSATISFIED THAT IT COULD TAKE OVER A YEAR TO REMEDY IT AND I COULD BE POTENTIALLY PUTTING MYSELF OR FAMILY AT RISK. I UNDERSTAND THE SCOPE OF THIS ISSUE IS GLOBAL AND OF A NEW SCALE, BUT THAT DOES NOT ABSOLVE MBUSA OF PROVIDING AN EXPEDIENT SOLUTION; ALSO IT SEEMS ALL MANUFACTURERS HAVE BEEN AFFECTED BY THIS OVER MULTIPLE YEARS-- WHY HAS THERE BEEN SUCH POOR SUPPLY CHAIN ACCOUNTABILITY AND WHY HAVE ALL BRANDS BEEN USING ONLY THE SAME MANUFACTURER FOR CRITICAL LIFE SAFETY? THERE NEEDS TO BE MORE STRINGENT OBSERVATION OF THIS IN THE FUTURE. FURTHERMORE, THIS IS A 2015 VEHICLE, AND MERCEDES INFORMED ME VIA THE PHONE THAT AN INVESTIGATION WAS INSTITUTED IN 2016 BUT NOTHING WAS BORNE OF IT; I AM CONFUSED ABOUT HOW NOW IN 2019 WE ARE REACHING THE POINT OF RECALL WITHOUT AN INCIDENT, AND ALSO SINCE I HAVE PURCHASED THE VEHICLE AFTER 2016 WHY THERE WAS NO MENTION AT ALL OF THIS BEING A POSSIBLE ISSUE. UNACCEPTABLE THAT MANUFACTURERS HAVE BEEN ABLE TO SKATE ON THIS ISSUE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT STATED THAT THE MERCEDES-BENZ WEBSITE INDICATED THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL MAY OF 2020. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) WAS RECEIVED. AFTER CONTACTING MERCEDES OF WHITE PLAINS (50 BANK ST, WHITE PLAINS, NY), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA RECALL,RECEIVED US MAIL INFORMING ME OF THE PROBLEM
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE REMEDY WAS NOT AVAILABLE AND HE DID NOT FEEL SAFE DRIVING THE VEHICLE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA RECALL. MANUFACTURER NOTIFIED ME TODAY OF RECALL. MANUFACTURER STATES THE DEFECT CANNOT BE REPAIRED UNTIL MAY 2020, MORE THAN A YEAR FROM NOW. THIS IS UNACCEPTABLE AND DOES NOT MEET THE FEDERAL REQUIREMENT DEALER "TO REMEDY THE SITUATION WITHOUT CHARGE, OR WITHIN A REASONABLE AMOUNT OF TIME, PURSUANT TO LAW 49 U.S.C. CHAPTER 301.
"TAKATA RECALL" . MY DEALER IS TELLING ME THAT THE EARLIEST REPLACEMENT DATE IS MAY 2020. I DO NOT BELIEVE THAT WOULD BE CONSIDERED TIMELY AND THEORETICALLY I AM DRIVING A TICKING TIME BOMB.
I AM TOLD MY MY DEALER THAT IT COULD BE YEARS BEFORE MY AIRBAGS ARE REPLACED. THIS IS NOT WHAT I CONSIDER TO BE A "TIMELY MANNER".
TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUTOBAHN MOTORS (700 ISLAND PKWY, BELMONT, CA 94002, (844) 896-1944) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TAKATA RECALL. HELLO, PLEASE HELP. WE HAVE RECEIVED NOTIFICATION OF THE POTENTIAL SERIOUS INJURY OR DEATH RISK POSED BY THE AIRBAG INSTALLED IN THE VEHICLE AND THAT MERCEDES BENZ USA HAS NO PARTS AVAILABLE TO ADDRESS THESE GRAVE RISKS. PLEASE PUT PRESSURE ON THEM TO ADDRESS THIS SITUATION WHICH IS WHOLLY UNACCEPTABLE.
TAKATA RECALL...WHY AGAIN? MAY OF 2020 FOR PARTS IS NOT ACCEPTABLE. WHAT ARE YOU DOING ABOUT THIS? WHY ARE MANUFACTURERS ALLOWED TO KEEP PUTTING THESE DEFECTS IN CARS?
TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF ROCKVILLE CENTRE (650 SUNRISE HWY, ROCKVILLE CENTRE, NY 11570, (516) 208-4919) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF MANUFACTURER RECALL NUMBER: 201901001 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF HONOLULU (818 KAPIOLANI BLVD, HONOLULU, HI 96813, (808) 592-5600) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT VISITED THE MERCEDES-BENZ WEBSITE, WHICH STATED THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL MAY OF 2020. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2015 Mercedes-Benz GLK350 → · Every GLK350 year → · How the figures are calculated →