TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF FAIRFIELD (165 COMMERCE DR, FAIRFIELD, CT 06825, (203) 583-4467) AND WAS INFORMED THAT THERE WAS NO RESOLUTION TO THE ISSUE AND THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
2013 Mercedes-Benz GLK350 complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →
TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. WHILE DRIVING BETWEEN 12 AND 18 MPH, THE DRIVER REAR ENDED ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER RUPTURED DISCS TWO THROUGH SEVEN IN THE NECK, WHICH REQUIRED MEDICAL ATTENTION. THE OTHER DRIVER WAS NOT INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE FRONT END OF THE VEHICLE WAS REBUILT. THE MECHANIC ALSO DIAGNOSED THE AIR BAGS, BUT COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED FOR THE AIR BAG FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO SEND A COPY OF THE CRASH REPORT. NO FURTHER ASSISTANCE WAS OFFERED. MERCEDES-BENZ OF SOUTH MISSISSIPPI (11619 BOBBY ELEUTERIUS BLVD, D'IBERVILLE MS 39540, (228) 265-9185) AND MERCEDES-BENZ OF NEW ORLEANS (3727 VETERANS BLVD, METAIRIE, LA 70002, (504) 456-3727) WERE CONTACTED WHEN HE RECEIVED THE RECALL AND STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 61,300. VIN TOOL CONFIRMS PARTS AVAILABLE. *DT*AS *DT*DT ATTACHED IS THE POLICE REPORT, INSURANCE CLAIM NUMBER XXXXXXXXXXXXXXXXXXXXXX AND REPAIR REPORT THAT YOU REQUESTED FROM OUR COLLISION. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF BELLEVUE (11850 BEL-RED RD, BELLEVUE, WA 98005, (425) 249-7391) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED A RECALL NOTICE PER AN UNKNOWN RECALL REGARDING THE AIR BAGS; HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNKNOWN.
TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF DELRAY (1001 LINTON BLVD, DELRAY BEACH, FL 33444, (561) 291-6095) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNKNOWN. *TR*JB
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE DEALER (AUTOHAUS OF SYLVANIA, 5570 MONROE ST, SYLVANIA, OH 43560) CONFIRMED PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF*JB
TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNKNOWN. *BF *JB
TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE DEALER EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN MARCH OF 2019. TYSINGER MERCEDES-BENZ (2712 MAGRUDER BOULEVARD, HAMPTON, VA 23666, (757) 865-8000) WAS CONTACTED AND STATED THAT THE PART WAS ON BACKORDER. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WERE NOT CONCERNED BECAUSE THERE HAD NOT BEEN ANY AIR BAG INCIDENTS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS INVALID. *TR *AS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED LOKEY MOTOR COMPANY (19820 US HWY 19 N, CLEARWATER, FL 33764, (727) 362-6657) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE PARTS WOULD BE AVAILABLE IN APRIL OF 2020. NO FURTHER ASSISTANCE WAS PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
"TAKATA RECALL" I HAVE A VEHICLE ON THE RECALL LIST AND EVERY TIME I ASK FOR MY VEHICLE TO BE FIXED THE MERCEDES DEALER SAYS THEY DON'T HAVE THE PARTS. THIS HAS GONE ON FOR WELL OVER A YEAR. WHAT CAN BE DONE?
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350W4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER WAS NOT CONTACTED TO CONFIRM IF THE PARTS WERE AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF RALEIGH (5607 CAPITAL BLVD, RALEIGH, NC 27616, (919) 573-5050) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). AFTER CONTACTING MERCEDES-BENZ OF CATONSVILLE (6631 BALTIMORE NATIONAL PIKE, CATONSVILLE, MD) AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF COCONUT CREEK (LOCATED AT 4250 FL-7, COCONUT CREEK, FL 33073, (954) 406-1167) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE CONTACT STATED THAT MERCEDES-BENZ OF ORANGE PARK (LOCATED AT 7018 BLANDING BLVD, JACKSONVILLE, FL 32244, (904) 777-5900) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TR*JB
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE CONTACT CALLED FLETCHER JONES MERCEDES AT 949-718-5300 (LOCATED AT 2172 SE BRISTOL ST, NEWPORT BEACH, CA 92660) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF TEMECULA (40910 TEMECULA CENTER DR, TEMECULA, CA 92591, (951) 216-7800) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR
2013 MERCEDES BENZ 350 W4. CONSUMER WRITES IN REGARDS TO PASSENGER SIDE AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. *JS
TAKATA RECALL PARTS ARE NOT IN AND HAVE BEEN WAITING OVER A YEAR. MY WIFE AND I ARE VERY CONCERNED ON SAFETY AND RESALE VALUE OF THE CAR. MY WHEEL COVERS ARE ALSO RUSTING AND I WAS PROMISED REPLACEMENTS FOR IT
TAKATA INFLATORS, REPLACEMENT PART NOT AVAILABLE UNTIL APRIL 2020.
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING AT UNKNOWN SPEEDS ON THE HIGHWAY. THE CONTACT WAS IN TRAFFIC WHEN HE NOTICE THE VEHICLE BEHIND HIM WAS NOT STOPPING. THE VEHICLE CRASHED INTO THE REAR OF THE VEHICLE CAUSING THE VEHICLE IN FRONT OF THE CONTACT TO BE HIT AS WELL. NO AIR BAGS DEPLOYED. A MALFUNCTION WARNING LIGHT ILLUMINATED. THE CONTACT HAD A MINOR INJURY TO HIS BACK, BOTH ARMS, AND LEFT EYE. IT WAS UNKNOWN IF THE OTHER INDIVIDUALS INVOLVED IN THE CRASH SUSTAINED INJURIES. A POLICE REPORT WAS MADE. MEDICAL ATTENTION WAS SOUGHT BUT NO FURTHER ASSISTANCE WAS NEEDED. THE VEHICLE WAS TOWED BY THE POLICE TO A TOW AWAY LOT. THE MANUFACTURER WAS NO MADE WARE OF THE FAILURE. THE DEALER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE HAD DAMAGED TO THE FRONT GRILL, REAR WINDOW AND LEFT SIDE OF THE VEHICLE. THE FAILURE MILEAGE WAS 115,000.
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF PARAMUS (LOCATED AT 755 NJ-17, PARAMUS, NJ 07652, (201) 977-6365) WAS CALLED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF *JB
TAKATA RECALL NOTHING HAPPENED (THANKFULLY!) WITH THE AIRBAG. BUT I WAS LOOKING TO RESELL AND SAW IN THE KELLY BLUE BOOK THAT THERE ARE MULTIPLE RECALLS ASSOCIATED WITH THE MAKE AND MODEL. ALSO THIS CAR HAS ALWAYS QUIETLY WHISTLED AROUND 1500 RPMS, ESPECIALLY WHEN 1500 RPMS IS SUSTAINED. NEVER BEEN ABLE TO MAKE IT GO AWAY.
THERE'S NO FIX FOR MY CAR AIR BAGS. WHY? WHAT GOOD IS RECALL IF MERZ WON'T FIX IT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V788000 (AIR BAGS). THE CONTACT STATED THAT MERCEDES-BENZ OF CALABASAS (LOCATED AT 24181 CALABASAS RD, CALABASAS, CA 91302, (877) 260-0905) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE MADE AWARE OF THE ISSUE AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TAKATA RECALL. REMEDY STILL NOT AVAILABLE BY MANUFACTURER AND IT HAS BEEN 4 MONTHS SINCE THE RECALL!!
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN MARCH OF 2018. MERCEDES-BENZ OF PALM BEACH (4000 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33409) STATED THAT THE CONTACT NEEDED TO CALL THE MANUFACTURER BECAUSE THEY WERE UNABLE TO DISCLOSE ANY INFORMATION REGARDING THE RECALL. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE PARTS WERE NOT AVAILABLE, BUT THE VEHICLE WAS SAFE TO DRIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF DENVER (940 S COLORADO BLVD, DENVER, CO 80246, (303) 953-4581) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT *TR
TAKATA RECALL. I HAVE BEEN WAITING TWO YEARS FOR THE MERCEDES DEALER ON ATLANTIC BLVD IN JACKSONVILLE, FL TO REPLACE MY TAKATA AIRBAGS, ALWAYS GET THE SAME ANSWER, PARTS ARE NOT AVAILABLE. I DO NOT WANT MY NEXT COMPLAINT TO BE THAT SOMEONE HAS DIED IN MY AUTOMOBILE DUE TO EXPLODING AIRBAG INFLATORS; CAN YOU HELP ME?
TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ SOUTH BAY (3311 PACIFIC COAST HWY, TORRANCE, CA 90505, (310) 513-5300) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED VIN DEVERS AUTOHAUS OF SYLVANIA (LOCATED AT 5570 MONROE ST, DRIVEWAY 1, SYLVANIA, OH 43560, (888) 847-9535) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
THE CLEAR COAT IS BUBBLING AND PEALING OFF. WHEN I CALLED THE FACTORY ABOUT THIS ISSUE THEY SAID I WOULD NEED TO GO THROUGH THE DEALER. I CALLED TWO LOCALE DEALERS AND THEY BOTH SAID THEY DO NOT DO ANY BODY OR PAINT WORK . THEY DEFERRED ME TO LOCAL BODY SHOPS THEY HAVE NO TIES TO THE FACTOY.
TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF FORT WASHINGTON (404 PENNSYLVANIA AVE, FORT WASHINGTON, PA 19034, (215) 646-7700) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. IAUTOHAUS (1876 E BROADWAY RD, TEMPE, AZ 85282, (480) 317-0777) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF MANUFACTURER RECALL NUMBER: 2019010001 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER FAILED TO PROVIDE THE PART WITHIN A REASONABLE TIME FRAME, INDICATING THAT THE PART MAY BECOME AVAILABLE IN MID MAY 2020. MERCEDES-BENZ OF NEW LONDON (488 COLMAN ST, NEW LONDON, CT 06320, (860) 447-3361) WAS UNABLE TO DETERMINE WHEN THEY COULD SERVICE THE VEHICLE AND DID NOT OFFER LOANER VEHICLE. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA RECALL: WE RECEIVED A LETTER ABOUT THE AIRBAG RECALL OVER 15 MONTHS AGO AND THE DEALERS IN THE AREA DO NOT HAVE AIRBAGS TO REPLACE MINE. HOWEVER I STILL SEE NEW CARS HITTING THE ROADS WITH NEW AIRBAGS IN THEM. IT APPEARS THE MERCEDES COMPANY CAN FIND AIRBAGS FOR NEW BUYERS BUT NOT FOR THOSE THEY HAVE ALREADY GOT ON THE ROAD. I DO NOT FEEL SAFE RIDING IN THE PASSENGER SEAT OF MY ONLY CAR BECAUSE OF THIS DEFEAT. IS THERE ANYTHING THAT CAN BE DONE TO GET THIS SITUATION FIXED. I FEEL WE HAVE WAITED LONG ENOUGH TO GET THIS REPAIR DONE. I WAS TOLD THAT WHEN THEY GET THE PART AND I BRING IT IN FOR REPLACEMENT THEY WILL PAY FOR HALF OF ANY OTHER REPAIRS I MAY BE NEEDING AS SOME GESTURE OF MY HAVING TO WAIT SO LONG, BUT THEY STILL HAVE NO IDEA WHEN THERE WILL BE ANY REPAIR PARTS AVAILABLE. I KNOW THEY DON'T REALLY CARE IF SOMEONE DIES IN AN ACCIDENT, THEY HAVE THE MONEY TO COVER ANY LAW SUIT. THE RISK IS ONE THEY ARE WILLING TO TAKE, HOWEVER I DON'T THINK I WANT TO BE ONE OF THE PEOPLE THAT DIES. PLEASE LET ME KNOW IF YOU CAN BE OF ANY HELP. *TR
TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350W4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF SACRAMENTO (1810 HOWE AVE, SACRAMENTO, CA 95825, (888) 479-0451) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *DT*JB
TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF OAKLAND AT (510) 832-6030 (LOCATED AT 2915 BROADWAY, OAKLAND, CA 94611) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF THE WOODLANDS AT 936-206-7500 (LOCATED AT 16917 I-45, THE WOODLANDS, TX 77385) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TT*JB
NOT DRIVING CAR ! NOT SAFE ! MERCEDES TAKING TOO LONG FOR RECALL REPAIRS TO
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE DEALER (RBM OF ATLANTA, 7640 ROSWELL RD, ATLANTA, GA 30350) CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA AIRBAG RECALL -GOT LETTER FEB 2018 TO REPLACEMENT. IN TOUCH WITH LOCAL MERCEDES NO REPLACEMENT YET. LOCAL SHOP STATES I NEED ANOTHER LETTER FOR REPLACEMENT FROM THE AIRBAG COMPANY. IT BEEN TWO YEARS SINCE I BOUGHT THE CAR. NEED ACTION TO GET REPLACEMENT
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. RBM OF ALPHARETTA (345 MCFARLAND PKWY, ALPHARETTA, GA 30004, (678) 637-2333) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
STARTING SMELLING FUEL ON LEFT REAR OF CAR FOUND OUT IT WAS THE LEFT FUEL SENDING UNIT CRACKED AND LEAKING NEXT TO THE FUEL LINE NIPPLE
PASSENGER SEAT SENSOR MALFUNCTION AT 43K MILES CAUSING AIRBAG MALFUNCTION LIGHT COMES UP OR SENSING A PASSENGER WHILE NO ONE IS SITTING
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF SOUTH ORLANDO AT (888) 398-3936 (LOCATED AT 4301 MILLENIA BLVD, ORLANDO, FL 32839) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *DT *JB
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V043000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR INTERMITTENTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO FLETCHER JONES MOTORCARS (LOCATED AT 3300 JAMBOREE RD, NEWPORT BEACH, CA 92660, (949) 718-3000), BUT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA RECALL. RECALL NOTICE ISSUED IN FEB. 2018. HAVE CALLED REPEATEDLY AND TOLD PARTS ARE NOT AVAILABLE. CALLED TAKATA HOTLINE 1-877-496-3691 TODAY AND WAS TOLD ESTIMATE IS FOR DELIVERY MARCH 2019. WAS ALSO TOLD THERE HAS NEVER BEEN A PROBLEM WITH THESE AIRBAGS IN A MERCEDES. WAITING OVER ONE YEAR TO CORRECT THIS PROBEM CANNOT BE CONSTRUED AS "REASONABLE" UNDER ANYBODY'S INTERPRETATION.
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES BENZ OF JACKSON AT (601) 956-4211 (LOCATED AT 455 STEED RD, RIDGELAND, MS 39157) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA AIRBAG: I RECEIVED MY RECALL NOTICE (DATED SIMPLY " FEBRUARY 2018") FROM MERCEDES FIRST WEEK OF MARCH 2018. SINCE THEN I HAVE REPEATEDLY CONTACTED MERCEDES CORPORATE, BOTH HERE AND IN GERMANY, AND KEEP GETTING THE RUN-AROUND. THEY ARE TELLING ME THAT I "MAY" GET MY AIRBAG REPLACED IN MARCH 2019. THIS IS UNACCEPTABLE. I RESIDE IN VERY HOT & HUMID SOUTH FLORIDA AND MY VEHICLE IS OVER 5 YEARS OLD. IT IS MY UNDERSTANDING THAT NHTSA INSTRUCTED THE MANUFACTURERS TO MAKE OLDER VEHICLES AND THOSE IN HOT & HUMID AREAS A PRIORITY. WELL, THEY ARE NOT DOING SO AS I HAVE SEVERAL FRIENDS THAT HAVE FAR NEWER MODELS AND THAT LIVE IN COOLER REGIONS AND THEIR AIRBAGS HAVE ALREADY BEEN REPLACED. I AM PAYING A MONTHLY PAYMENT FOR A VEHICLE THAT IS CURRENTLY PARKED AS I AM AFRAID TO DRIVE IT. THEY ALSO REFUSED TO PROVIDE ME A LOANER VEHICLE. IF I CAN'T GET THIS RESOLVED I WILL BE FORCED TO FILE A PRIVATE LAWSUIT AS THEY ARE CLEARLY NOT FOLLOWING NHTSA GUIDELINES IN REGARD TO THIS RECALL. ANY ASSISTANCE YOU CAN PROVIDE IS GREATLY APPRECIATED.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2013 Mercedes-Benz GLK350 → · Every GLK350 year → · How the figures are calculated →