2012 Mercedes-Benz GLK350 complaints

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 AND 17V017000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. WHILE DRIVING APPROXIMATELY 50 MPH, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE. THE CONTACT STATED THAT ONLY THE TWO HEADREST AIR BAGS DEPLOY. THE CONTACT SUSTAINED INTERNAL INJURIES TO THE HEAD AND BODY THAT REQUIRED MEDICAL ATTENTION. THE DRIVER OF THE OTHER VEHICLE SUSTAINED INJURIES THAT ALSO REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE FROM THE SCENE. A WEEK LATER, THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE BODY DAMAGE WAS REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 17V017000 (AIR BAGS). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. UPDATED 04/28/17*LJ *AS

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 17V017000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUES. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 AND 17V017000 (AIR BAGS); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT HAD NOT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS), BUT FOUND OUT ONLINE THAT THE VEHICLE WAS INCLUDED IN THE RECALL. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL. IT HAS BEEN NEARLY A YEAR SINCE THE RECALL WAS ISSUED AND WE HAVE NO IDEA WHEN THIS WILL BE REMEDIED. I CONTINUED TO BE WORRIED DAILY THAT THE INFLATION OF THE AIRBAGS WILL KILL MY WIFE AND DAUGHTER. I BELIEVE THESE DEADLY AIRBAGS SHOULD BE REMOVED BY THE DEALER UNTIL A LONG TERM REMEDY IS READY.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE MANUFACTURER STATED THAT, DUE TO NO INCIDENT REPORTS, THEY WERE NOT PROVIDING LOANER VEHICLES AND THERE WAS NO ESTIMATED TIME FRAME FOR THE REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 37,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/07/16*LJ *TR

THE CPA+ (COLLISION PREVENTION ASSISTANCE) BRAKE SYSTEM FITTED TO OUR 2012 GLK 350 MALFUNCTIONED. ON THE FREEWAY, WITHOUT ANY TRAFFIC IN FRONT OF OUR CAR FOR MORE THAN 100 FEET, THE AUTOMATIC BRAKES JOLTED THE CAR SLOWING IT DOWN SUDDENLY FROM APPROX 70MPH TO APPROX 55MPH. THE CAR WAS IMMEDIATELY TAKEN TO THE DEALER FOR REPAIR AND EARLY SERVICE UNDER AN EXTENDED SERVICE CONTRACT. WE WERE INFORMED THAT THE CAR IS READY AND PICKED IT UP HAVING BEEN TOLD THAT THE PROBLEM IS FIXED. SUBSEQUENTLY, THE PROBLEM RECURRED. AGAIN, UNDER SIMILAR ROAD CONDITIONS AND SPEED, THE CAR JOLTED INTO A SUDDEN DECCELERATION AND MAINTAINED A LOWER SPEED. IT APPEARS TO HAVE WORN OUT THE BRAKES COMPLETELY AS THE CAR CONTINUED TO BE DRIVEN FOR A FEW MILES. WHEN THE DRIVER EVENTUALLY TRIED TO SLOW DOWN AND STOP THE CAR, THE BRAKE RESPONSE WAS ABNORMAL (SOFT) FOLLOWED BY FAILURE, RESULTING IN A COLLISION INTO A CONCRETE WALL. DURING THESE EVENTS, NO VISUAL OR AUDIBLE WARNINGS WERE EMITTED BY THE VEHICLE, AS PER THE DESIGN OF THE CPA+ SYSTEM. MERCEDES BENZ USA, LLC, AND THE DEALER, MERCEDES BENZ OF STEVEN'S CREEK, HAVE BOTH REPRESENTED TO US THAT THERE IS NOTHING WRONG WITH THE CAR AND NO WORK HAS BEEN DONE ON IT. BASED ON OUR EVIDENCE, INCLUDING 4 WITNESSES IN THE MOST RECENT INCIDENT, THE BRAKES WERE UNSAFE TO USE AFTER THE INCIDENT, CONTRADICTING THE MERCEDES AND DEALER TESTIMONIES. BOTH MERCEDES BENZ AND THE DEALER HAVE REFUSED TO PROVIDE ANY WRITING DESCRIBING THE CONDITION OF THE VEHICLE. WE BELIEV

THIS VEHICLE HAD AN AIR BAG RECALL SOME TIME AGO. IN APPROXIMATELY EARLY MAY 2016 WE CALLED AND THE DEALER SAID THAT THE MANUFACTURER HAD NOT YET SUPPLIED IT WITH ANY REPLACEMENT AIR BAGS. THE DEALER SAID THAT A NEW RECALL NOTICE WOULD BE SENT OUT WHEN THE AIRBAGS WERE IN STOCK. NO NEW NOTICE HAS AS YET ARRIVED. THE CAR IS PRESENTLY AT THE DEALERSHIP FOR A SERIOUS MATTER EXPLAINED IN A RELATED COMPLAINT, AND WE ARE TOLD THAT NO WORK HAS BEEN DONE ON THE VEHICLE. THEREFORE THE AIR BAG RECALL IS STILL OUTSTANDING.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

AFTER JUST PARKING THE VEHICLE BUT BEFORE GETTING OUT - THE DRIVERS HEADREST "EXPLODED" AND PUSHED MY HEAD TOWARD THE STEERING WHEEL. WHEN DRIVING THE VEHICLE HOME THE MESSAGE CENTER SAID PROBLEM WITH THE DRIVER FRONT AIRBAG AND THE PASSENGER FRONT AIRBAG AND THE WARNING LIGHT WAS ON. THE NEXT DAY I DROVE TO THE DEALER AND THEY PUSHED THE HEADREST BACK TOGETHER BUT COULD NOT GET THE MESSAGE REMOVED AND SAID IT WOULD NEED DIAGNOSTICS. I DROVE AWAY WITH THE MESSAGES STILL COMING ON INTENDING TO MAKE AN APPOINTMENT FOR DIAGNOSTICS. RETURNED TO HAVE THE MESSAGE CENTER STOP SHOWING MESSAGES AND THE DEALER WAS ABLE TO CORRECT THE ISSUE SAYING IT WAS JUST A BLOWN FUSE CAUSING THE PROBLEM. I DROVE THE CAR APPROX. 30 MIN THE NEXT DAY AND THEN 2 AND 1/2 HOURS THE FOLLOWING DAY AND WHILE DRIVING ON HIGHWAY AT FULL SPEED THE HEADREST "EXPLODED" AGAIN THROWING MY HEAD TO THE STEERING WHEEL AND I WAS ABLE TO NARROWLY AVERT CAUSING AN ACCIDENT. I DROVE STRAIGHT TO THE DEALER. THEY PUSHED THE HEADREST BACK IN AND WANTED ME TO LEAVE. I DID NOT WANT TO DRIVE THE CAR WITHOUT SOMEONE CHECKING THE PROBLEM SO THEY KEPT THE CAR. THE MESSAGE CENTER IS NOW NOT INDICATING A PROBLEM AND BECAUSE THE PERSON PUSHED THE HEADREST BACK TOGETHER THEY ARE UNABLE TO SEE A PROBLEM. WARRANTY IS UP ON THE VEHICLE BUT FEEL THIS IS A POTENTIAL FATAL SAFETY ISSUE TO REPORT.

WHILE PARKING MY CAR IN A GARAGE, IT ACCELERATED. UPON APPLYING THE BRAKES, IT SPEEDED UP CAUSING ME TO CRASH INTO A CONCRETE BARRIER. AIR BAG DID NOT DEPLOY.

WHEN DRIVING 40 MPH OR MORE, THE ENGINE STALLS AND THE UNIT IN THE DASHBOARD THAT CONTAINS THE ODOMETER AND SPEED, BEGINS TO TURN WHITE IN COLOR. IT APPEARS THE SOFTWARE ERROR WITHIN THE ENGINE CONTROL UNIT CAUSES THE VEHICLE TO STALL WHEN DRIVING AT A CERTAIN SPEED OR WHEN I AM COASTING TO A STOP, SUCH AS AT A TRAFFIC LIGHT. MY VEHICLE BEGINS TO SHUT-DOWN IN THE MIST OF MY DRIVING AT 40 MPH OR MORE, HOWEVER, WHEN I PUT MY FOOT ON THE BRAKE, THE ENGINE PICKS UP SPEED. THESE EVENTS ARE TERRIFYING, BECAUSE I CAN'T TELL IF THE VEHICLE IS GOING TO SHUT DOWN IN THE MIDDLE OF THE HIGHWAY AND INCREASE MY RISK OF CRASHING. THESE EVENTS HAVE BEEN ONGOING FOR OVER ONE YEAR. I HAVE TAKEN THE VEHICLE TO THE MERCEDES DEALERSHIP SEVERAL TIMES, BUT THEY CAN'T RESOLVE THE PROBLEMS. I TRULY NEED HELP FROM THE MERCEDES BENZ MANUFACTURER AND/OR THE NHTSA BECAUSE I AM AFRAID THE VEHICLE ENGINE WILL CAUSE ME TO LOSE CONTROL AND HURT MYSELF OR ANOTHER DRIVER. *TR

WE HAVE 2012 MERCEDES BENZ GLK350 BOUGHT FROM NANUET MERCEDES BENZ, NANUET, NY. ON MARCH 11 DRIVING ON RTE 306S AND HIT A POT HOLE COVERED WITH WATER AT ABOUT 20 MPH. THE HEAD REST SPLIT APART AND HIT MY NECK. IF I WERE DRIVING 40 OR MORE MILES PER HOUR THAT IMPACT WOULD HAVE BROKEN MY NECK EVEN COULD CAUSE DEATH. WAS THERE ANY SIMILAR COMPLAINT? SOMETHING LIKE THIS DID NOT HAPPEN IN 43 YEARS OF MY DRIVING. IS THE CAR MANUFACTURER LIABLE FOR IT? I TOOK THE CAR TO THE DEALER AND IT WOULD COST ABOUT $600. PLEASE DO NOT CALL, I AM HARD OF HEARING, COMMUNICATE THROUGH E-MAIL. *TR

LEFT DEALERSHIP AND ENTERED HIGHWAY AT MODERATE SPEED, WITHIN TWO MINUTES HEARD SOMETHING HIT THE ROOF OF THE VEHICLE. PULLED OVER TO INVESTIGATE AND SAW THAT THE TOP GASKET/SEAL (BLACK RUBBER) OF THE FRONT WINDSHIELD HAD COME OFF STARTING ON THE LEFT SIDE AND WAS DRAPED UP AND ON TOP OF THE ROOF OF THE VEHICLE. ONLY APPROXIMATELY 4 TO 5 INCHES REMAINED ATTACHED ON THE PASSENGER RIGHT SIDE OF THE VEHICLE. *TR

MY 2012 MERCEDES CLS 550 , WITH PIRELLI P ZERO TIRES,HAD A TIRE BLOWOUT JUNE "12. ANOTHER TIRE BLEW OUT IN MAR '13 ON THE MAR VISIT TO THE MERCEDES DEALER (SALISBURY MD), TWO MORE TIRES HAD BULGES, ALLEGEDLY FROM POTHOLES,AND HAD TO BE REPLACED. I WROTE PIRELLI OF THE PROBLEM WITH MY OBVIOUSLY DEFECTIVE TIRES, AND THE REPLY WAS "WE NEED TO INSPECT THE TIRES" FAT CHANCE, AFTER THE TIRES HAD LONG BEEN DISPOSED- I EVEN HAD TO PAY A DISPOSAL CHARGE. *TR