Page 3 of 4 · complaints 101–150 of 167

2012 Mercedes-Benz GLK350 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →

Air Bags
Filed Nov 28, 2017FL

I CALLED TO INQUIRE ABOUT THE AIRBAG RECALL AND THE REP THAT ANSWERED THE PHONE SAID, THEY WERE NOT DOING THE YEAR OF MY CAR RIGHT NOW, AND THAT I CAN CALL BACK TO SEE WHEN THEY ARE. I ASKED SO, AM I SUPPOSE TO JUST KEEP DRIVING THE CAR UNTIL, I HEAR FROM YOU ALL, THE LADY SAID, I'M NOT SURE THAT IS UP TO YOU. I HAVE TRIED TAKING THE CAR TWICE AND I WAS TOLD THEY DON'T HAVE THE PARTS YET, SO I DON'T KNOW WHAT ELSE TO DO. (NOT SURE OF EXACT DATE OF THIS CONVERSATION)

Unknown or Other
Filed Nov 25, 2017PA

THE GLASS ON THIS VEHICLE IS VERY BAD AND HAS SPECS AND VISIBILITY IS BAD WHEN IT'S DAYLIGHT AND SUNNY OUT THERE MB DEALER RECOMMENDED XRAIN BUT IT' HASN'T IMPROVED

Air Bags
Filed Nov 20, 201750,000 milesVA

TAKATA RECALL - EVERY SO OFTEN THE PASSENGER AIRBAG LIGHT COMES ON WHEN NO ONE IS SITTING IN THE SEAT WHILE THE VEHICLE IS IN MOTION ON MY MERCEDES 2012 GLK350 4MATIC. WHEN THIS HAPPENS I HAVE TO STOP AND TURN THE VEHICLE OFF, THEN TURN VEHICLE BACK ON TO SEE LIGHT GOES AWAY.

Air Bags
Filed Nov 17, 2017CA

TAKATA RECALL HAS NO REMEDY FOR THE RECALL ON MY VEHICLE.

Air Bags
Filed Nov 16, 2017SC

TAKATA RECALL

Air Bags
Filed Nov 16, 201765,000 milesVA

TAKATA RECALL: MERCEDES-BENZ HAS NOT IMPLEMENTED THE RECALL. IS MERCEDES DISPUTING WHETHER THERE IS A DEFECT REQUIRING REMEDIATION?

Air Bags
Filed Nov 15, 2017MS

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 17V017000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (MERCEDES-BENZ OF JACKSON, 5397 INTERSTATE 55 NORTH FRONTAGE ROAD, JACKSON, MS 39206) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT CONSUMER WAS HIT FROM BEHIND AND AIR BAG DID NOT DEPLOY. UPDATED 8/20/18*JB

Air Bags
Filed Nov 14, 201725,000 milesMO

TAKATA RECALL NO SOLUTION AVAILABLE YET, OR LIKELY TO BE SINCE THE COMPANY HAS FILED BANKRUPTCY. MAKES FOR AN UNNERVING SITUATION TO DRIVE THE VEHICLE.

Air Bags
Filed Nov 13, 2017NC

THERE IS A RECALL ON MY AIRBAGS SINCE EARLY 2016 AND I HAVE REPEATEDLY CHECKED TO GET THIS FIXED BUT IT HAS NOT BECOME AVAILABLE. I FEEL VERY UNSAFE IN THE EVENT THAT AN ACCIDENT MAY HAPPEN.

Air Bags
Filed Nov 8, 2017FL

TAKATA RECALL. NO ACTION HAS BEEN TAKEN TO REPLACE THE DANGEROUS AIRBAGS DESPITE REPEATED CALLS TO MERCEDES BENZ ABOUT THIS DANGER.

Air Bags
Filed Nov 7, 2017MA

TAKATA RECALL PARTS ARE NOT GOING ARRIVE UNTIL LATE 2018. IN THE MEANTIME, I AM WITH THAT CAR THAT MIGHT BE HAVING SAFETY ISSUE WITH AIRBAG PROJECTILE.

Air Bags
Filed Nov 4, 2017VA

TAKATA RECALL - REPLACEMENT PARTS ARE TAKING ENTIRELY TOO LONG TO BECOME AVAILABLE. RECEIVED RECALL LETTER IN MAY 2016.

Air Bags
Filed Nov 2, 2017NY

TAKATA RECALL , NHTSA RECALL NUMBER 17V017, MANUFACTURER RECALL NUMBER 2017010002, THIS AIRBAG IS DANGEROUS AND NOT BEING REPLACED IN TIMELY MANNER BY MERCEDES DEALER

Air Bags
Filed Nov 1, 2017CA

TAKATA RECALL

Air Bags
Filed Oct 30, 2017FL

IT IS NOT ACCEPTABLE THE COMPANY RESPONSIBLE FOR THESE FAULTY AIRBAGS HAS YET TO REPLACE THEM. RATHER WE (CONSUMER'S) HAVE TO DRIVE AT RISK OR SALE OUR VEHICLE IN ORDER TO ENSURE SAFETY. I UNDERSTAND IT IS A FINANCIAL ISSUE WITH A SUIT, HOWEVER I AM REGISTERING MY OFFICIAL COMPLAINT.

Air Bags
Filed Oct 30, 2017MD

I HAVE CONTACTED THE DEALER MERCEDES BENZ OF ANNAPOLIS NUMEROUS TIMES. THEY STATE THEY DO NOT HAVE ANY REPLACEMENTS AND DO NOT KNOW WHEN THEY WILL GET THEM.

Air Bags
Filed Oct 27, 2017NJ

RECALL CAMPAIGN 2016020003 HAS BEEN NEARLY TWO YEARS WITH NO REMEDY

Air Bags
Filed Oct 26, 2017TX

TAKATA RECALL - PLEASE BE ADVISE IT HAS BEEN SINCE 2014 SINCE YOU'VE HAD THIS RECALL AND I HAVE YET TO GET THE VEHICLE SERVICED I'VE BEEN TOLD FOR THE PAST YEAR THAT THE PART IS NOT IN AT ALL OF THE DALLAS LOCAL DEALERSHIPS. I'VE BEEN SEEKING TO HAVE MY VEHICLE SERVICE FOR THE AIRBAG LONG ENOUGH AND I WOULD LIKE TO HAVE THIS TAKEN CARE OF BEFORE SEEKING LEGAL COUNSEL.

Air Bags
Filed Oct 26, 2017GA

TAKATA RECALL: I'VE NOTIFIED THE FACILITY SINCE RECEIVING THE RECALL LETTER BUT HAS NOT RECEIVED A CALL OR NOTICE TO BRING THE VEHICLE IN FOR REPAIR. AFTER RECEIVING THIS NOTICE I CALLED AGAIN AND WAS TOLD THAT THE PARTS WERE STILL NOT AVAILABLE AND THEY WERE UNSURE WHEN THEY WOULD BE AVAILABLE BUT WHEN THEY WERE AVAILABLE I WOULD BE NOTIFIED. NO CURRENT ACCIDENTS TO REPORT BUT I WOULD RATHER PREVENT ONE THAN HAVE ONE.

Air Bags
Filed Oct 25, 2017SC

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 17V017000 (AIR BAGS) HOWEVER, THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE. THE CONTACT CONTACTED THE CARLTON MERCEDES BENZ LOCATED AT 2446 LAURENS RD, GREENVILLE, SC 29607; 864-213-8000 WHO INFORMED THE CONTACT THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUES. VIN TOOL CONFIRMS REMEDIES NOT YET AVAILABLE.

Air Bags › Frontal
Filed Oct 25, 2017PA

2012 MERCEDES BENZ SW ; VIN#:[XXX] RECALLED ABOUT 2 YEARS AGO FOR TAKATA AIR BAG KIT REPLACEMENT. CALLED THE DEALER (CONTEMPORARY MOTORCAR - ERIE, PA.) SEVERAL TIMES AND THE ANSWER I GOT WAS, THE KIT IS NOT AVAILABLE. CALLED TODAY AND TALKED WITH [XXX]. HE INFORMED ME THAT THEIR IS NOTHING THEY CAN DO BECAUSE IT IS NOT AN OFFICIAL RECALL. HE FURTHER STATED THAT NO MERCEDES HAS EVER HAD A PROBLEM WITH THE AIR BAGS. WHAT ARE MY OPTIONS? NO INCIDENT YET. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Air Bags
Filed Oct 25, 2017GA

SAFTEY HAZARD I'M AFRAID TO DRIVE MY CAR I'M STILL PAYING FOR IT

Air Bags
Filed Oct 25, 2017MD

TAMARA RECALL - REMEDY NOT AVAILABLE.

Air Bags
Filed Oct 24, 2017GA

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 17V017000 (AIR BAGS). THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE LOCAL DEALER (MERCEDES-BENZ OF COLUMBUS, 7470 VETERANS PKWY, COLUMBUS, GA 31909) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Oct 24, 201720,000 milesUT

TAKATA RECALL. THE DEALERSHIP FOR TWO YEARS KEEPS TELLING US THEIR IS NO REPLACEMENT AIR BAG AVAILABLE FOR OUR CAR. THIS IS TOO LONG OF A TIME PERIOD. MERCEDES BENZ NEEDS TO STEP UP AND GET THIS RESOLVED.

Air Bags
Filed Oct 23, 2017LA

TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V0781000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (HOLMES AUTO GROUP, 1221/1331 E BERT KOUNS INDUSTRIAL LOOP, SHREVEPORT, LA 71105) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Oct 19, 2017OK

MERCEDES DEALERSHIP IN OKC HAS NOT REPLACED DRIVERS SIDE AND FRONT TAKATA AIRBAGS. COULD INJURE OR KILL ACCORDING TO RECALL. THEY INDICATE THEY HAVE NO PARTS. TAKATA RECALL

Air Bags
Filed Oct 19, 2017OK

MERCEDES DEALERSHIP HAS NOT RECEIVED TAKATA AIRBAGS TO REPLACE IN MY VEHICLE. THE TAKATA AIRBAGS IN MY VEHICLE HAVE BEEN RECALLED MONTHS AGO AND STILL HAVE NOT BEEN REPLACED.

Air Bags
Filed Oct 16, 2017CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 AND 17V017000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF STOCKTON AT (209) 944-5511 (10777 TRINITY PKWY, STOCKTON, CA 95219) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT ALSO CALLED MERCEDES-BENZ OF PLEASANTON AT (925) 463-2525 (5885 OWENS DR, PLEASANTON, CA 94588) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT THEN CALLED MERCEDES-BENZ OF FAIRFIELDS AT (707) 430-0101 (2950 AUTOMALL PKWY, FAIRFIELD, CA 94533) WHERE IT WAS ALSO CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT CALLED MERCEDES-BENZ OF OAKLAND AT (510) 832-6030 (2915 BROADWAY, OAKLAND, CA 94611) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT STATED THAT THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE DUE TO NO ANSWER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Oct 1, 2017CA

RECALL # 16V-081, #17V017. LETTER FROM MERCEDES-BENZ IS DATED MAY 2016 AND MARCH 2017. WHY IS THIS TAKING SO LONG FOR SERVICE? THANKS FOR YOUR HELP.

Air Bags
Filed Sep 7, 2017CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350W4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 AND 17V017000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED FLETCHER JONES MOTORCARS AT (949) 718-3000 (3300 JAMBOREE RD, NEWPORT BEACH, CA 92660) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Sep 1, 2017VA

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF TYSON'S CORNER (LOCATED AT 8545 LEESBURG PIKE, VIENNA, VA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE AND WAS AWAITING INSTRUCTIONS FROM NHTSA. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Aug 31, 2017FL

TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF DEL RAY BEACH, FLORIDA (1001 LINTON BLVD, 33444) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Aug 10, 2017FL

TAKATA RECALL -- I CALLED MERCEDES BENZ IN 2016 WHEN I GOT FIRST RECALL NOTICE LETTER AND GOT RESPOND ON THE PART HAVEN'T BEEN PROVIDED. AT THAT TIME, I HAVEN'T RAISE ANY CONERN UNTIL THIS MONTH, I READ A LOCAL NEWS THAT MOTHER OF THREE KILLED IN ACCIDENT INVOLVING DEFECTIVE TAKATA AIRBAG. AND THEN THIS ISSUE BRING ME SERIOUSLY CONCERN. I CALLED IN AUGEST AND THE LOCAL DEALER SAY CANNOT TAKE ANY ACTION DUE TO NO PART AVAILABLE AND REDIRECT ME TO THE US CUSTOMER SERVICES. CUSTOMER SERVICES RESPOND USING BELOW LOGIC: FIRST, BECAUSE NO MB DRIVER HAS BEEN REPORTED DIE BY THIS ISSUE, GOVERNMENT DIDNT FORCE MB TO RECALL. MB IS VOLUNTARY IN THIS RECALL. THEN, SINCE VOLUNTARY RECALL, SO MB IS NOT IN THE HIGH PRIORITY IN THE LIST OF TAKATA. THIRD, NOT HIGH PRIORITY OF TAKATA SO WE DONT HAVE PART AND CANNOT TAKE ANY ACTION. I UNDERSTAND THE PROCESSING TIME OF TAKATA, BUT I THINK BEFORE TAKATA PROVIDE NEW MODEL OF THE AIRBAG OF TAKATA, MB SHOULD TAKE SOME ACTION LIKE PROVIDE TEMPORARY SUBSTITUTE SERVICE CAR FOR THE RECALL CAR OWNER. I AM LIVE IN FLORIDA, WHICH IS THE ZONE 1 OF THE RISK LEVEL , AND THAT CAR IS MY ONLY CAR. I REALLY HOPE GET A SOLUTION ON THIS MATTER FOR MB INSTEAD OF JUST WAITING IN FEAR. THANKS FOR YOUR TIME AND CONSIDERATION. MORE DETAIL CAN BE REACHED AT 4074 888881

Air Bags
Filed Jul 13, 2017VA

I DRIVE AROUND A LOT OF DEER AND I BROUGHT MY MERCEDES BENZ GLK350 FOR THAT PARTICULAR REASON. I BROUGHT IT THINKING THAT I WOULD BE SAFER AND MORE PROTECTED IN THE CASE OF A ACCIDENT. THIS ISSUE WAS BROUGHT TO MY ATTENTION MONTHS AFTER MY PURCHASE. I FEEL THAT THIS ISSUE SHOULD BE IMMEDIATELY FIXED

Air Bags
Filed Jul 12, 2017FL

TL* THE CONTACT OWNS A 2012 MERCEDES BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 17V017000 (AIR BAG) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT CALLED A LOCAL DEALER MERCEDES-BENZ OF TAMPA LOCATED AT 4400 NORTH DALE MABRY HIGHWAY TAMPA, FL 33614, PHONE NUMBER: 813-579-2138 WHERE IT WAS INFORMED THAT THE RECALL REMEDY PARTS WERE ON BACK ORDER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WERE NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE AND DID NOT OFFER ANY FURTHER ASSISTANCE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Jul 11, 2017NH

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 17V017000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE C6ONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (SMITH MOTORS 420 RIVER STREET HAVERHILL, MA 10832) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/31/17*LJ

Air Bags
Filed Jun 26, 2017OR

TAKATA RECALL MERCEDES BENZ DOES NOT HAVE A REMEDY FOR RECALL, FOR MY CAR. DRIVING MY CAR, HAS BEEN STRESSFUL, SINCE BEING HIT A FEW WEEKS AGO. LUCKILY MY DRIVER SIDE AIRBAG DID NOT DEPLOY, I RECEIVED MY LETTER OVER A YEAR AGO, AND SHOULD NOT HAVE TO WORRY WHEN DRIVING MY CAR. I PURCHASED THIS CAR WITH THE UNDERSTANDING THAT IT WAS A SAFE AND RELIABLE CAR. HOW CAN THEY ASSURE ME THAT IT WILL BE FIXED, IF THEY HAVE NO REMEDY TO FIX IT. MANUFACTURER RECALL NUMBER2016020003 NHTSA RECALL NUMBER16V081 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE

Air Bags
Filed Jun 12, 2017CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 17V017000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT CALLED MERCEDES-BENZ MONTEREY AND MERCEDES-BENZ WEST COVINA AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT NHTSA WAS IN CHARGE OF ORDERING REPAIR WORK. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOLS CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed May 24, 2017MN

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 17V017000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER, LOCATED ON FELDMAN IMPORT ON BLOOMINTING, MN, WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUES AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Fuel/Propulsion System
Filed Apr 28, 2017NV

EVERYTIME I FILL UP THE TANK, IT SMELLS GAS IN THE GARAGE AFTER IT STAYS OVERNIGHT. I DO NOT OVERFILL THE TANK. BUT, THIS STILL PERSISTS. MANY MB OWNERS I HAVE SEEN ON THE MB BLOGS AND INQUIRIES ABOUT THIS HAVE THE SAME ISSUE. THIS IS A POTENTIAL SAFETY HAZARD ISSUE THAT REQUIRES IMMEDIATE SAFTETY RECALL. PLEASE INVESTIGATE. THANK YOU.

Air Bags
Filed Apr 4, 2017OH

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 17V017000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Apr 2, 2017TX

TAKATA RECALL; COMPLAINT DUE TO RECEIVING A LETTER BARELY 3/2017 (PASSENGER SIDE AIRBAG) AND JUST FINDING OUT THERE IS RECALL FOR BOTH AIRBAGS SINCE 1/2016. NO ACTUAL ACCIDENT, BUT IT IS PUTTING ENTIRE FAMILIES IN DANGER. AN IMMEDIATE RESOLUTION NECESSARY.

Air Bags
Filed Mar 30, 2017CO

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 17V017000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Mar 27, 2017CA

TAKATA RECALL. NO SOLUTION HAS BEEN OFFERED FOR DRIVER'S SIDE AIR BAG FOR MY VEHICLE.

Air Bags
Filed Mar 23, 2017GA

2012 MERCEDES-BENZ 350GLK. CONSUMER WRITES IN REGARDS TO PASSENGER SIDE AIRBAG RECALL AND PARTS NOT AVAILABLE. *LD

Air Bags
Filed Mar 21, 2017CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 17V017000 (AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Mar 17, 2017FL

TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 17V017000 (AIR BAGS). THE PARTS NEEDED WERE UNAVAILABLE TO PERFORM THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Mar 13, 2017SC

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Mar 13, 2017FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2012 Mercedes-Benz GLK350 → · Every GLK350 year → · How the figures are calculated →