2020 Mercedes-Benz GLE 350 complaints

The contact owns a 2020 Mercedes-Benz GLE350. The contact stated while driving at an undisclosed speed, the air conditioner failed to operate. No warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed and determined that the A/C evaporator and A/C receiver drier needed to be replaced. The vehicle was not repaired. The contact stated that the issue was a known failure. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 62,000.

1)Wiper does run smoothly right from the time the car was purchased. 2) recently the glass window of passanger seat at the back opens very slowly when the button is pushed to pull the glass down.

Component or system failed: P030385 Combustion misfiring of cylinder 3 has been detected. There is a signal above permissible limit value. P030085 Combustion misfiring has been detected. There is a signal above permissible limit value. P1CEF85- Injector injection quantity adjustment for cylinder balancing has almost reached upper limit value at least one cylinder. There is a signal above permissible limit value. P1CE577- Injector injection quantity adjustment for uniform mixture formation has detected an excessively lean mixture in at least one cylinder. The command position cannot be reached. P219E77- Mixture formation (Cylinder 3) is irregular. The command position cannot be reached. I have taken the vehicle into an independent service provider to be evaluated, which is where I received the information for the codes above. The vehicle is now at the dealership being evaluated. A check engine light has been present. There has not been a complete mechanical failure or safety issue due to this specific concern; however, this is a growing concern with this engine, and there is already a similar complaint with these exhaust valve components in other Mercedes models.

Car has an automated start stop and ruined my starter a lot of ppl have had similar issues

The contact owns a 2020 Mercedes-Benz GLE350. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the vehicle briefly hesitated. The vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to the dealer, who determined that the cylinder head was damaged and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 49,000.

Hear a clicking sound when I drive the vehicle - like a metronome. It happens randomly and I am not able to recreate it when I take the car in for service. I recorded a video of it when it happened and showed it to the dealership service department - They said they hear the sound but cannot do anything about it unless they can hear it when they take it for a test drive. This has been happening for atleast two years now from when the car had 25000 miles to even now when it has 61,000 miles. It does not matter what speed I am driving it. Once it starts it continues till I stop the car and turn it off .

The contact owns a 2020 Mercedes Benz GLE350. The contact stated that the Back Over Prevention camera image would display a glitchy or a blank image while in use. The contact received notification of NHTSA Campaign Number: 21V354000 (Back Over Prevention, Electrical System). The vehicle was initially taken to Mercedes-Benz of Westmont (200 E Ogden Ave, Westmont, IL 60559) for the recall repair; however, the failure persisted. The vehicle was then taken to Sears Imported Autos Mercedes-Benz (13500 Wayzata Blvd, Minnetonka, MN 55305) where it remained in the possession of the dealer unrepaired. The manufacturer was notified of the failure. The failure mileage was approximately 50,000.

The GLE350 windows trim bar flew out from the rear window frame . Driving Speed Range (75-82mph). Fortunately no accident or damages occurred. This so so dangerous . If the trim bar flew into vehicle or pedestrian resulting injury or death.

After driving for 2 1/1 hours,we changed drivers and shortly there after lane assist, blind spot and active brake assist limited warnings come on along with engine decellerating from 70 mph with no acceleration allowed-had to pull off busy freeway(4 lanes), cut off engine and restart. Everything working fine until about 20 minutes later exact thing happened as well as 2 more times. Parked for night and exact thing happened after about 2 1/2 hours into trip. Very dangerous fighting traffic struggling to get to place to pull over and reset . MB dealership cannot find anything wrong- Safety issue to drive again not knowing if/when it might happen again

The Mercedes Connect app started showing a partially charged battery. The Battery voltage is 11.9 to 12.29 in the AM when it should be 12.6V. The iphone charging area is warm to hot to the touch when the car is off all night. The Westminster Mercedes dealership cannot find the problem. I am concerned for afire hazard.

The contact owns a 2020 Mercedes-Benz GLE350. The contact stated that while operating the vehicle, there was an abnormal sound of moving water underneath the front seats. The vehicle was taken to the local dealer who diagnosed that rainwater had leaked into the body of the vehicle due to a clogged sunroof drainage tube. The contact stated that several electrical components were submerged in the water and had to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 43,000.

Air Conditioning failure with low free on measurement. Apparently there was an A/C leak that created water damage in the front footwells, causing corrosion and potentially short-circuiting electric components, resulting in a fire hazard. The car was inspected by Mercedes Benz of Tampa and could not explain the source of water in the car, neither can I as the owner. The electronic components are being replaced at cost of the owner and insurance company. However, still concerned about the source of water in the footwells and potential re-occurence. This would put at risk not only my life as the driver but also the life of my toddler who is usually by me in the car. The failure of the A/C was followed by failure of lights, plantronics, central computer system which prompted me to go promptly to the dealership. Please help me investigate why my car is not under recall when it goes through the same symptoms described on expansion of recall numbers 21V-288 and 19V-587

An additional problem with a current recall of the air-conditioning hoses hoses ~ I have been diagnosed with toxic mold poisoning and I need my car inspected due to condensation issues asap

I was driving and came to a stop sign. When I was getting ready to pull off my entire vehicle automatically went into park and shut off. I was almost rear ended by the vehicle behind me. People were blowing at me. I just restarted the vehicle after a few attempts it started and I drove off. Also my entire dash went black while I was driving. I also felt water on my feet why on the passenger side ( like a light mist).

While driving on the interstate in the right lane with adaptive cruise set at 70mph the cameras will occasionally read the off ramp/exit speed limit signs and brake hard to decelerate to the posted off ramp speed limit. This creates an opportunity for a rear end collision. Additionally, the adaptive cruise will “see” vegetation or guard rails on the opposite side of the road, while in a turn, and brake as if to avoid a collision when no hazard exists. Many instances of the two anomalies.

My 2020 GLE350 met with an accident on 1/20/2023. My wife was driving this vehicle on the freeway at about 40-50mph and she rear ended a Toyota Camry that was ahead of her. Mt complaint is two fold - The airbags did not deploy - The Active Brake Assist system failed to work The collision is a major one. You can see from the pictures. The body shop, an approved vendor for my insurance Geico, has prepared an estimate for $25,487. My vehicle has been in the body shop since the day of the accident. On 1/27/23, the estimate was prepared. I have to approve it and they will start the work anytime this week. This high repair cost is an indicator of a major collision. In such a major collision, I'd expect - Airbags should have deployed. The Camry's airbag did deploy, so should have ours. My wife suffered a strong whiplash. She has severe neck, shoulder, elbow pain and headaches. She is scheduled to undergo physical therapy. If the airbags deployed, these injuries could have been avoided. - The Active Brake Assist system should have been activated during the rear end collision. It should have detected and avoided the collision. However, it failed to deploy too. Few times when I back up, this safety feature has been very useful. It will identify moving objects like pedestrians, vehicle crossing and automatically apply the brakes and prevent potential collision. However, when we needed it most, it failed to save us. The automatic braking didn't happen. There were no visual or acoustic wa

The car makes a rumbling sound when the car is stopped and the brake is engaged. We took the car to the Marietta dealer who indicated the motor mounts were wearing out. the manager provided a quote for replacement. The mileage is 62,xxx. The motor mounts should not be wearing out with only 62,000. The motor mounts wearing out could lead to other problems. Mercedes USA says it is up to the dealer to warranty the item. How dopes this make any sense when they did not build the car? I believe this could be a very dangerous situation. The service manager stated they change about 3-4 mounts every month. Please help, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

ENGINE LIGHT WAS ON AND TAKE TO DEALER. COMPLAINT ABOUT SPEED CONTROL WHEN GAS IS APPLIED THE CAR DIDN'T RESPOND AND ENGINE STAY DEAD. CAR WAS SUPPOSED TO BE RESETTED. DRIVE ANOTHER 30 DAYS AND CAR WAS TAKEN TO THE DEALER WITH THE SAME ISSUES. DEALER KEPT THE CAR FOR OVER A WEEK WITHOUT GETTING THE SOLUTION TO THE PROBLEM.

2020 MERCEDES BENZ GLE 350. CONSUMER WRITES IN REGARD TO ILLUMINATED TIRE INFLATION ALERT.

Vehicle (72,000 miles) sent an email message that the "starter battery is critical". Drove it to Mercedes Benz Cary (NC). Original battery replaced ($538). Two days later, another "starter battery critical" message arrived. Vehicle wouldn't start. Mercedes Roadside sent a flatbed, jump started the vehicle, loaded it and took it to Mercedes Cary. I was required to authorize two hours of diagnostic works (+/- $450). Evidently, Mercedes Cary performed some software updates. Waiting for final invoice and software details.

I was turning on to a busy street and the throttle became unresponsive. I verified the car was in drive. There was no engine noise when pressing the accelerator pedal. I stopped the car and shifted to park and then back to drive and the car responded normally.

What component or system failed or malfunctioned, and is it available for inspection upon request? THE BRAKES & EMERGENCY BRAKES - YES - THE CAR WAS TOWED TO MERCEDES How was your safety or the safety of others put at risk? THE CAR COULD & DID NOT STOP Has the problem been reproduced or confirmed by a dealer or independent service center? MERCEDES TOOK THE CAR OVER A MONTH AGO. NO ONE EVER CALLS ME BACK AND THEY GAVE 3 CASE NUMBERS - I HAVE MADE OVER 16 CALLS Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? NO. THE DEALER WHERE THE CAR IS SAYS MERCEDES HAS NOT CONTACTED THEM. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? NO WARNING - NO AVOIDANCE - NO BRAKES - THE BRAKES GOT SOFT OR LIKE A SPONGE, YOU HAD TO GO TO THE FLOOR - THEN THEY FAILED. - I DID GET A CAMERAS NOT WORKING WARNING AT TIMES - AS WELL AS THE CAR SWERVING AWAY FROM THINGS THAT WERE NOT THERE.

The Brakes Failed - At Mercedes Dealership for Over a Month My Wife could have been killed on the highway going 70MPH with no brakes The car was towed by Mercedes over a month ago and never returned. No one will talk to me. Mercedes will not speak with me. Nor have they contacted the dealer - Letter Enclosed No warning - Just brake failure. Prior to that we got a "Your cameras are not working message" a week prior and the car would warn you another car was there. But there was no car.

1. Took the vehicle for leather cracking on both driver and passenger seats, MB of Bloomfield reached out to MB hotline in US and Germany, after week of trying to install the passenger seat new sensing sensor, kept getting failure message. They released the vehicle to me without tell me that the passenger air bag not functioning. they made me drive the vehicle for a week w/o air bag functioning. I found out where every time I start the engine kept getting msg of inoperative air bag. called the dealer and was told keep driving the vehicle and bring it back when part become available, which took over a week 2. Picked up a vehicle after a repair, while I am driving the whole over head console fall off and almost ran into vehicle in front of me, called the dealer and they found out they missed a bin. Over head console is loose and one day it is going to fall again, it is a poor design

Front brakes make a grinding metal noise during slow motion applying breaks. i been in to the dealer ship multiple times about the issue and they replace the breaks pad and rotor , still have the same issue time down the road.

The contact owns a 2020 Mercedes-Benz GLE350. The contact received notification of NHTSA Campaign Number: 21V354000 (Back Over Prevention, Electrical System) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

While driving the car in "assist" mode I will get a warning that all assist devices are inoperable. This is not always apparent while driving until I notice the adaptive cruise control and lane assist are not responding. Obviously a safety risk. I have talked to the dealership and they cannot find a problem. I contacted Mercedes headquarters and they responded with a customer service rep that began the conversation that he has no technical knowledge of the car (obviously not a big help). I told them I would complete a report to the NHTSA and he seemed very unconcerned. I have not seen a relationship between the "assist" becoming inoperable and anything else in the car or the driving conditions. All incidents so far (about five) have been on clear days or evenings on the freeway with no precipitation nor water on the road.

When my wife got into vehicle first thing in the morning after it sitting all night in the garage, she smelled a foul smell. As she was driving, she opened all the windows to dissipate the smell and turned in the heater because wit was cold that morning. After about ten to twelve minutes of driving, she noticed the check engine light came on and the car started shaking. She pulled over and exited vehicle. As soon as she got out the vehicle started smoking and caught fire. The vehicle is a total loss.

TL* THE CONTACT OWNS A 2020 MERCEDES-BENZ GLE350. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 21V288000 (EQUIPMENT) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT CALLED ALFANO MOTORCARS MERCEDES BENZ SPRINTER (1423 CALLE JOAQUIN, SAN LUIS OBISPO, CA 93405, (805) 543-5752) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

EVER SINCE I BROUGHT THIS VEHICLE IN 2020 I FEEL THE SUV BOUNCES AS THE VEHICLE HITS A POTHOLE CAUSING IT TO SWAY & LOOSE CONTROL WHICH INCREASES THE RISK OF A CRASH OR ACCIDENT. I HAVE BROUGHT THIS VEHICLE THRICE TO THE DEALERS DURING THIS PANDEMIC, BUT THE PROBLEM HASN'T BEEN RESOLVED. THIS ALSO HAPPENS INTERMITTENTLY WHEN MAKING TURNS, OR CURVES, IT BOUNCES & THERE IS LOSS OF CONTROL, IT IS VERY DANGEROUS.

DISPLAY INDICATED 'SYSTEM SUSPENDED' TWICE TODAY. CONCERNED ? BUT SUV DROVE FINE

TL* THE CONTACT OWNS A 2020 MERCEDES-BENZ GLE350. THE CONTACT STATED WHILE DRIVING 60 MPH, THERE WAS A LOUD ABNORMAL SOUND COMING FROM THE VEHICLE. THE CONTACT PULLED OVER AND NOTICED THAT THE SUN ROOF GLASS WAS PARTIALLY FRACTURED. THE CONTACT OPENED THE SUN ROOF AND SEVERAL PIECES OF SHATTERED GLASS FELL INSIDE THE VEHICLE. THE CONTACT STATED THAT SHE PULLED OVER TO THE SIDE OF THE ROADWAY. WHILE PARKED, A SECONDARY VEHICLE PULLED UP BEHIND HER VEHICLE AND THE DRIVER EXITED THE VEHICLE AND INFORMED HER THAT SOME OF THE GLASS FROM THE SHATTERED SUN ROOF HAD STRUCK THEIR VEHICLE. THERE WAS NO ONE INJURED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DRIVEN TO MERCEDES-BENZ OF LAGUNA NIGUEL (1 STAR DR, LAGUNA NIGUEL, CA 92677) WHERE THE CONTACT WAS INFORMED THAT AN OBJECT HAD STRUCK THE SUN ROOF CAUSING THE SUN ROOF TO SHATTER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 19,040.

I HAVE HAD THREE INSTANCES I BELIEVE THE COLLISION AVOIDANCE SYSTEM FAILED IN MY NEW CAR. THE FIRST INSTANCE WAS A WRONG WAY DRIVER COMING TOWARDS ME ON A FREEWAY OFFRAMP. I ESTIMATE THAT WE WERE WITHIN ABOUT 30 FEET OF EACH OTHER AND TRAVELING APPROXIMATELY 30MPH WHEN WE BOTH QUICKLY SWERVED TO AVOID A COLLISION. NO WARNING AND NO AUTOMATIC BRAKING OCCURRED. THE NEXT TWO INSTANCES BOTH INVOLVED DRIVING AT NIGHT ON SURFACE STREETS IN WHICH I LAST MINUTE BRAKED TO AVOID HITTING STOPPED CARS IN FRONT OF ME. I WOULD APPROXIMATE MY RATE OF SPEED AT 30 MPH. FORTUNATELY, I WAS ABLE TO QUICKLY BRAKE IN BOTH CASES AND AVOIDED THE COLLISIONS. IN BOTH CASES THE RED TRIANGLE FLASHED AND AN ALARM WENT OFF BUT THE CAR DID NOT BRAKE OR MAKE ANY EVASIVE MANEUVERS TO AVOID A COLLISION. I BROUGHT THIS TO THE ATTENTION OF CORPORATE MERCEDES BUT THEY REFERRED ME TO THE DEALERSHIP WITHOUT FURTHER COMMENT. THE DEALERSHIP FOUND NO ERRORS IN THE CAR. I BELIEVE THE PROBLEM MIGHT BE DEEPER; AN ERROR IN SOFTWARE PROGRAM. THUS THE CAR HAD NO ERRORS AS IT WAS FOLLOWING A FAULTY ALGORITHM. THIS SYSTEM IS DESIGNED TO SAVE LIVES AND PROPERTY IF I FAIL TO TAKE QUICK ACTION AS A DRIVER. I BELIEVE THE SYSTEM FAILED!

WHILE DRIVING IN A PARKING LOT AT A LOW SPEED MY CAR TURNED OFF BY ITSELF I KEPT PUSHING ON THE ACCELERATOR BUT I REALIZED THE CAR IS NOT MOVING, IT HAD SHOT OFF BY ITSELF. I TURNED THE CAR ON MANUALLY AND THEN WORKED. IT WAS A TERRIFYING SITUATION. I KEPT THINKING WHAT IF I WAS ON THE FREEWAY AND MY CAR HAD TURNED OFF WHILE THE MOVING TRAFFIC WAS ABOUT 70 MILES. I CONTACTED MERCEDEZ BEZ AND I WAS TOLD IT MIGHT HAVE BEEN A GLICH AND THAT THEY COULD NOT DUPLICATE IT. I FEEL THAT IS A VERY DANGEROUS GLICH.

THE SENSOR FOR THE POWER TAILGATE IS NOT SENSITIVE ENOUGH TO OPEN / CLOSE THE TAILGATE. THE FRONT WINDSHIELD HAS CRACK AFTER THE WINTER STORM. I BELIEVE IT WAS RELATED TO THE EXTREME LOW TEMPERATURE UNDER MASSACHUSETTS WEATHER. IT IS NOT RELATED TO THE DAMAGE BY THE HIGHWAY ROCKS AS I COULD NOT FOUND ANY DAMAGE OF DENTS ON THE GLASS. THE DRIVER SEAT LEFT SIDE EDGE APPEARED CRACKING AFTER COUPLE MONTHS OF USE. IT IS A MB TEX MATERIAL WHICH IT CLAIMS THAT IT SUPPOSED TO BE MORE DURABLE AND CARE FREE THAN REGULAR REAL LEATHER BUT ACTUALLY IT WASN'T ON MY CAR.

WE WERE DRIVING OUR MERCEDES GLE 350 ON I 80 NEAR MILE MARKER 203.1, OHIO ON 7/11/2020 AT 7 AM. IT WAS RAINING A BIT IN MORNING. THE LANE DEPARTURE ASSIST WAS ON, AND IT WAS TURNING GREEN AND GRAY CONTINUOUSLY. I KEEP LANE ASSIST ON ALL THE TIME FOR SAFETY PURPOSE. I WAS DRIVING ON THE SLOW LANE ON RIGHT MOST LANE AT APPROXIMATELY 60 MILES. SUDDENLY THE VEHICLE LOST CONTROL AND STARTED SLIPPING ON THE ROAD. I TRIED TO CONTROL IT, HOWEVER IT WOULD NOT COME UNDER CONTROL. FINALLY THE CAR DRIFTED ALL THE WAY TO THE LEFT MOST LANE, AND RAMMED INTO THE CONCRETE DIVIDER ON DRIVER SIDE. THE DRIVER SIDE BAGS INFLATED AND LUCKLY NO ONE WAS HURT SERIOUSLY. I AM A MECHANICAL ENGINEER FROM CASE WESTERN RESERVE UNIVERSITY, AND HAVE WORKED IN AUTO INDUSTRY FOR A FEW YEARS BEFORE. IT ALMOST FELT THAT THERE WAS SOMETHING THAT WAS MECHANICALLY WRONG THAT CAUSED THE CAR TO SLIP AND LOOSE CONTROL. MERCEDES GLE 350, 2020 MODEL HAS A HARSH REACTION TO LANE DEPARTURE AND I HAVE A FEELING THAT IT CAUSED THE CAR TO HYDROPLANE BECAUSE THE REACTION IS SO SUDDEN. PLEASE LOOK INTO THE ISSUE, SO THAT NO ONE GET SERIOUSLY HURT. THIS IS MY FIRST ACCIDENT IN LIFE AND I AM 42 YEARS OLD. I THINK THE LANE DEPARTURE SYSTEM IN MERCEDES DOSEN'T WORK OR NEEDS TO BE FINE TUNED SO THAT IT DOSEN'T CAUSE ACCIDENTS IN SLIPPERY CONDITIONS. [XXX] REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

I SET THE DISTRONIC CRUISE CONTROL TO 45 MPH. IT SUDDENLY RESET ITSELF TO 70 MPH AND STARTED TO QUICKLY ACCELERATE TO 70 MPH WHILE SHOWING THE SPEED LIMIT TO BE 70 MPH WHEN THE POSTED SPEED LIMIT WAS 45 MPH. I RESET THE CRUISE CONTROL TO 45 MPH. WHEN THE POSTED SPEED LIMIT WENT TO 50 MPH, THE CAR QUICKLY STARTED ACCELERATING TO 80 MPH AND SHOWED THE SPEED LIMIT TO BE 80 MPH ON THE DASHBOARD DIGITAL DISPLAY. I QUICKLY SLAMMED ON THE BRAKES TO REGAIN CONTROL. I FINALLY FIGURED OUT THAT UNDER THE SQUARE SPEED LIMIT SIGN, WAS A ROUND KILOMETER SPEED LIMIT SIGN, AND MY CARS CAMERAS WERE ERRONEOUSLY READING THE KILOMETER SIGN AS A MPH SPEED LIMIT AND ADJUSTING THE CRUISE CONTROL TO THE WRONG, HIGHER SPEED. VERY DANGEROUS AS I ALMOST WENT THROUGH A RED LIGHT TRYING TO ADJUST THE SPEED DOWN USING THE STEERING WHEEL BUTTONS. I WAS CAUGHT OFF GUARD AND DIDN'T THINK TO DISENGAGE THE DISTRONIC CRUISE CONTROL. THIS HAPPENED TODAY ON BEN HILL GRIFFIN PKWY ABOUT 4 MILES SOUTH OF RSW (FORT MYERS INTERNATIONAL AIRPORT) AS I WAS DRIVING MY FAMILY TO THE AIRPORT. NOTE: MY CAR HAS THE MERCEDES DRIVER ASSISTANCE PACKAGE

HAVE HAD INTO DEALERSHIP MULTIPLE TIMES FOR RADIO/BACKUP CAMERA /NAVIGATION SCREEN GOES BLANK AND DOES NOT APPEAR FOR SOMETIMES UP TO 1-2 DAYS CAR HAD BEEN TURNED OFF PRIOR. *TR

TL* THE CONTACT OWNS A 2020 MERCEDES BENZ GLE350. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC LIGHT OR AT A STOP SIGN, THE VEHICLE STALLED. THE CONTACT ALSO STATED THAT WHILE SHIFTING INTO GEARS, THE VEHICLE LUNGED FORWARD. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE DRIVING ON THE HIGHWAY AT UNDISCLOSED SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE BECAME PROGRESSIVELY WORSE AND THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF PRINCETON LOCATED AT (2910 IS-1, LAWRENCEVILLE, NJ 08648), WHERE IT WAS DIAGNOSED HOWEVER, THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 4,000.

TL* THE CONTACT OWNS A 2020 MERCEDES-BENZ GLE350. WHILE DRIVING APPROXIMATELY 20 MPH, THE PARKING BRAKE SUDDENLY ACTIVATED AND CAUSED THE VEHICLE TO ABRUPTLY STOP. THE PARKING BRAKE WOULD NOT DEACTIVATE AND THE VEHICLE WAS TOWED TO MERCEDES OF BENITA SPRINGS, FL (14610 TAMIAMI TRAIL, NAPLES, FL) WHERE IT WAS DIAGNOSED THAT THE PARKING SYSTEM WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE . THE FAILURE MILEAGE WAS 600.

TL* THE CONTACT OWNS A 2020 MERCEDES-BENZ GLE350. WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION MADE THUMPING AND REVVING NOISES AND ALSO JOLTED WHEN DECELERATING AND SHIFTING INTO FIRST GEAR. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF LANCASTER (5100 MAIN ST, EAST PETERSBURG, PA) WHERE THE TRANSMISSION WAS REPROGRAMMED, AND THE VALVE BODY AND TRANSMISSION FLUIDS WERE CHANGED; HOWEVER, THE FAILURES CONTINUED. THE VEHICLE WAS LATER TAKEN TO MERCEDES-BENZ OF ATLANTIC CITY (6623 EAST BLACK HORSE PIKE, EGG HARBOR TOWNSHIP, NJ) WHERE THE TRANSMISSION WAS REPLACED, BUT THE FAILURES CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 100.