Owners filed 2 complaints about this vehicle with federal regulators, most often about the air bags. It has been recalled 4 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Air Bags
2
0
0
0
4 safety recalls
Part 573 reports
Communication19V787000
Filed Nov 1, 201924,226 vehiclesMercedes-Benz Usa, Llc.
Defect. Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
Risk. An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Remedy. MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
Filed Nov 14, 20178,043 vehiclesMercedes-Benz Usa, Llc.
Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016-2017 G550 4Matic, G63 AMG, and G65 AMG vehicles. A malfunction of the Electronic Stability Program (ESP), while Distronic Plus is engaged, may cause the engine to not reduce power, regardless of the vehicle's speed, driving situation or brake application.
Risk. Increased braking effort and/or shifting to neutral would be needed to stop the vehicle, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.
Remedy. MBUSA will notify owners, and dealers will reprogram the ESP control unit software, free of charge. The recall began on December 6, 2017. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2017110012.
Steering17V250000
Filed Apr 11, 201710,832 vehiclesMercedes-Benz Usa, Llc.
Defect. Mercedes-Benz USA, LLC.(MBUSA) is recalling certain 2013-2016 G550 and G63 AMG vehicles and 2016 G65 AMG vehicles. The steering coupling may have been insufficiently tightened, resulting in the steering connection wearing.
Risk. The steering coupling wear may cause a loss of steering, increasing the risk of a crash.
Remedy. MBUSA will notify owners, and dealers will replace the steering coupling, free of charge. The remedy is currently unavailable. Interim notifications informing owners of the safety risk were mailed May 27, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact MBUSA customer service at 1-800-367-6372.
Latches/Locks/Linkages › Doors › Latch17V178000
Filed Mar 14, 201726 vehiclesMercedes-Benz Usa, Llc.
Defect. Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016 G550 4MATIC and G63 AMG vehicles. In the affected vehicles, the cable that unlatches the door when the inner door handle is pulled may break if the door is difficult to release, such as could occur after a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
Risk. If the cable breaks and the door cannot be opened from inside the vehicle after a crash, the occupant is at an increased risk of an injury.
Remedy. MBUSA will notify owners and dealers will replace the cable that connects the inner door handle and the door lock on all four doors, free of charge. The recall began on April 28, 2017. Owners can contact Mercedes-Benz customer service at 1-800-367-6372.
What owners reported
Newest filings
Air Bags
Filed Jun 6, 20161,000 milesCA
TL* THE CONTACT OWNS A 2016 MERCEDES BENZ G63. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS CONSTANTLY ILLUMINATED. THE FRONT PASSENGER SIDE MALFUNCTION SERVICE REQUIRED LIGHT ILLUMINATED. THE FAILURE RECURRED NUMEROUSLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000.
Air Bags
Filed Jun 6, 2016921 milesCA
TL* THE CONTACT OWNED A 2016 MERCEDES BENZ G63. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE MALFUNCTION SERVICE REQUIRED AIR BAG WARNING LIGHT WAS CONSTANTLY ILLUMINATED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 921.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Nov 1, 2019. Source: NHTSA Office of Defects Investigation.