2014 Mercedes-Benz G63

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the steering. It has been recalled 2 times.

What fails
ComponentReportsCrashesFiresInjuries
Steering1
000

2 safety recalls

Part 573 reports
Communication19V787000
Filed Nov 1, 201924,226 vehiclesMercedes-Benz Usa, Llc.

Defect. Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf

Risk. An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Remedy. MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.

Steering17V250000
Filed Apr 11, 201710,832 vehiclesMercedes-Benz Usa, Llc.

Defect. Mercedes-Benz USA, LLC.(MBUSA) is recalling certain 2013-2016 G550 and G63 AMG vehicles and 2016 G65 AMG vehicles. The steering coupling may have been insufficiently tightened, resulting in the steering connection wearing.

Risk. The steering coupling wear may cause a loss of steering, increasing the risk of a crash.

Remedy. MBUSA will notify owners, and dealers will replace the steering coupling, free of charge. The remedy is currently unavailable. Interim notifications informing owners of the safety risk were mailed May 27, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact MBUSA customer service at 1-800-367-6372.

What owners reported

Newest filings
Steering
Filed Sep 8, 202146,000 milesCA

The contact owns a 2014 Mercedes-Benz G63. The contact stated that while his fiancé was parking the vehicle, the steering wheel would turn however, the wheels would not respond. The dealer was made aware of the failure but provided no assistance. The vehicle was towed to an independent mechanic and diagnosed that the steering gear box was fractured. The vehicle was not repaired and remained at the independent mechanic. The manufacturer was not made aware of the failure. The failure mileage was approximately 46,000.

1 of 1 complaints, reproduced as filed.

Across model years

Worst on record: 2015
YearComplaintsRecallsFiresDeathsAssessment
20200100Routine
20190400Routine
20172100Routine
20162400Routine
20153200Routine
2014 — this page1200Routine
20132300Routine

Compare every G63 year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Nov 1, 2019. Source: NHTSA Office of Defects Investigation.