2002 Mercedes Benz G500

Routine

Owners filed 2 complaints about this vehicle with federal regulators, most often about the engine and engine cooling. It has been recalled 1 time.

What fails
ComponentReportsCrashesFiresInjuries
Seats1
000
Engine and Engine Cooling1
000

1 safety recall

Part 573 reports
Exterior Lighting › Turn Signal10V366000
Filed Aug 5, 20103,552 vehiclesMercedes-Benz Usa, Llc.

Defect. MERCEDES-BENZ IS RECALLING CERTAIN MODEL YEAR 2002-2010 G-CLASS VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "'LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE VEHICLES ARE EQUIPPED WITH A GRILL COVER FOR FRONT TURN SIGNAL PROTECTION THAT, WHILE PERMISSIBLE, MAY IMPACT OVER TIME THE SIGNAL'S ABILITY TO MEET THE MINIMUM REQUIREMENTS OF FMVSS 108.

Risk. THE SIGNAL LIGHT'S VISIBILITY TO OTHER MOTORISTS MAY BE REDUCED OVER TIME, INCREASING THE RISK OF A CRASH.

Remedy. DEALERS WILL INSTALL IMPROVED TURN LIGHT UNITS OPTIMIZED FOR USAGE WITH GRILLS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN AT THE END OF DECEMBER 2010 OR EARLY JANUARY 2011. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.

What owners reported

Newest filings
Seats
Filed Apr 13, 201175,000 milesMI

MY FRONT SEATS RECLINE BUTTONS DON'T WORK PROPERLY. THEY GO OPPOSITE THEN WHAT YOUR DOING. ONE DAY I WAS DRIVING ON THE HIGH WAY AND I TRIED TO RECLINE THE SEAT BACK AND IT WENT FORWARD. IT CAUSED ME TO ACCELERATE FASTER AND ALMOST HITTING THE CAR IN FRONT OF ME. THIS IS A VERY COMMON PROBLEM. I NOTICED IT ON NUMEROUS OF BLOGS AND FORUMS. *TR

Engine and Engine Cooling
Filed Oct 7, 201048,000 milesIL

TL*THE CONTACT OWNS A 2002 MERCEDES BENZ G500. THE CONTACT STATED THAT THE ECT CONTROL UNIT WAS DEFECTIVE. SHE WAS ALERTED TO THE FAILURE WHEN THE VEHICLE COMPLETELY SHUT DOWN WHILE SHE WAS DRIVING 55 MPH. SHE WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO A REPAIR SHOP WHERE THE MECHANIC EXPLAINED THAT THE UNIT WAS THE CAUSE OF THE FAILURE. SHE CALLED THE MANUFACTURER WHERE SHE WAS INITIALLY TOLD THEY WOULD REPAIR IT FREE OF CHARGE; THEY LATER STATED THAT THEY WOULD NOT COVER THE COSTS OF THE REPAIR. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 48,000.

2 of 2 complaints, reproduced as filed.

Across model years

Worst on record: 2003
YearComplaintsRecallsFiresDeathsAssessment
20100100Routine
20091100Routine
20080100Routine
20071100Routine
20060100Routine
20052100Routine
20040100Routine
20037200Routine
2002 — this page2100Routine

Compare every G500 year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Aug 5, 2010. Source: NHTSA Office of Defects Investigation.